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Organizational Structure. Introduction. Human nature breaks things into smaller, more manageable parts. By breaking large groups into smaller component groups while giving them a definite structure, the fire department can communicate and provide services effectively. Scalar Structure. - PowerPoint PPT Presentation
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IFCF - Mgt 1 - Org. Structure 2
Introduction
Human nature breaks things into smaller, more manageable parts. By breaking large groups into smaller component groups while giving them a definite structure, the fire department can communicate and provide services effectively.
IFCF - Mgt 1 - Org. Structure 3
Scalar Structure
Organizational principle dating back to the Roman Empire– Organizes members by a number of criteria
Education level Length of service Experience Job Description
– Use of paramilitary terms
IFCF - Mgt 1 - Org. Structure 4
Organizational Relationships
Defined in a fire department by the use of scalar organizational structure– What does your chart look like?
CHIEF
FIREFIGHTERS
MIDDLE LEVEL MGT
Centralized at top and decisions are directed through
the middle down to the base of the
department
Allows for information
to be transmitted
up and down in the
pyramid
IFCF - Mgt 1 - Org. Structure 5
What’s the Difference?
Pure form of scalar structure does not allow for the chain to be broken– Military
Evolved form; allows for cross communications with some decisions made at an intermediate level– Within staff functions; fire prevention
IFCF - Mgt 1 - Org. Structure 6
Line and Staff Functions
Line Function– Those activities associated with operations
Company Officer
Staff Function– Those activities concerned with administration &
providing assistance to line personnel. FPO Training
IFCF - Mgt 1 - Org. Structure 7
What About Today’s Fire Service
Is the line between line and staff clearly defined or is it not as easy to see?– Consolidation of divisions– Combination of functions– Regional approaches to these positions
IFCF - Mgt 1 - Org. Structure 8
Typical Approaches to Department Operations
S ta ff D irec t Im p lem en ta tion
F ire fig h te r F ire fig h te r F ire fig h te r
C om p an y O ffice r
Tra in in g O ffice r
Upper management delegates implementation of a decision to staff who then deals directly with line personnel.
IFCF - Mgt 1 - Org. Structure 9
Staff Direct Implementation
Advantages– Good for procedures– Quick and direct– Eliminates mid-staff
Deal direct with line to implement decisions made by upper management
Disadvantages– Doesn’t work well for
policy matters– Causes a break in unity
of command– Results depend on
attitudes of those involved
IFCF - Mgt 1 - Org. Structure 10
Typical Approaches to Department Operations
S ta ff D irec t A d vice
F ire fig h te r F ire fig h te r F ire fig h te r
C om p an y O ffice r Tra in in g O ffice r
Staff officer directly advises the company officer, who then advises the company. Staff typically is still responsible for
success or failure.
IFCF - Mgt 1 - Org. Structure 11
Staff Direct Advice
Advantages– Company officer is
trained by knowledgeable staff member
– Trained company officer is better prepared to lead his company
Disadvantages– Staff keeps authority to
correct, which could cause problems between staff and company officer
IFCF - Mgt 1 - Org. Structure 12
Typical Approaches to Department Operations
M u tu a l L in e /S ta ff O verlap
F ire fig h er F ire fig h te r F ire fig h te r
C om p an y O ffice rTra in in g O ffice r
Line and staff work together to make and implement decisions
IFCF - Mgt 1 - Org. Structure 13
Mutual Line/Staff Overlap
Advantages– Line and staff have
equal input
Disadvantages– Results will depend
upon a cooperative attitude between line and staff personnel.
IFCF - Mgt 1 - Org. Structure 14
Typical Approaches to Department Operations
L in e A d vice to S ta ff
C om p an y O ffice r
F ire fig h te r F ire fig h te r F ire fig h te r
S ta ff O ffice r
Company Officer provides information to staff officer. Example: personnel evaluations
IFCF - Mgt 1 - Org. Structure 15
Line Advice to Staff
Advantages– Promotes interaction
between line and staff positions
– Allows line input into decision making process
Disadvantages– Line keeps authority to
correct implementation– May cause tension
between staff and firefighters if line officer is left out.
IFCF - Mgt 1 - Org. Structure 16
Centralized and Decentralized Authority
Authority defined;– legal responsibility of an individual to make and
implement decisions for which that individual is held accountable.
Centralized Authority– Decisions are made by 1 person at the top
Decentralized Authority– Decisions made at lower level and are reported
through the structure
IFCF - Mgt 1 - Org. Structure 17
Company Organizational Structure
Company structures are more flexible than departmental– Company Officer must know how the company
fits into the department– Choice of the appropriate structure for the task
at hand– Several styles may be employed during the
course of a shift
IFCF - Mgt 1 - Org. Structure 18
Flat Company Structure
S in g le F ire C om p an y
F ire fig h te r F ire fig h te r F ire fig h te r
C om p an y O ffice r
Company Officer deals directly with the firefighters on a one-on-one basis.
Chain of Command
Unity of Command
IFCF - Mgt 1 - Org. Structure 19
Flat Company Structure
Advantages– Direct flow of
information from Company Officer to each company member
– Good for independent tasks
– Simple to organize and implement
Disadvantages– Poor for complex tasks– Span of Control in
question– Some problems
between company members may arise
IFCF - Mgt 1 - Org. Structure 20
Scalar Company Structure
S in g le C om p an y S tru c tu re
F ire fig h te r C
F ire fig h te r B
F ire fig h te r A
C om p an y O ffice r
Arranged by:
Seniority
Experience
Training
Informal Leadership Principles
will be used.
Department may dictate this arrangement
IFCF - Mgt 1 - Org. Structure 21
Scalar Company Structure
Advantages– Ideal for emergency
operations– Span of control is
manageable– Info. is centralized– Functional Chain of
Command is maintained
– Unity of Command
Disadvantages– May bog down routine
work– May make individual
initiative difficult– Info. may be distorted
through levels– Promotes static
organizations
IFCF - Mgt 1 - Org. Structure 22
Circular Company Structure
All company members share in decisions
Company Officer
Firefighter
Firefighter
Firefighter
IFCF - Mgt 1 - Org. Structure 23
Circular Company Structure
Advantages– Great for problem
solving– Increase personal
commitment because they provide more feedback on tasks
Disadvantages– Input/feedback process
makes structure slow– Too time consuming
for most emergency situations
– Minor details may get too much attention
– May cause side-taking