Organizational BehaviourOrganizational BehaviourList of Attempted Questions and AnswersTrue/FalseQuestionThe research has shown that even the minor or trivial occurrences in life can create stress.Correct AnswerTrueMultiple Choice Single AnswerQuestionWhich theory is mainly concerned with the cognitive processes by which an individual interprets behavior as being caused by certain parts of the relevant environment?Correct AnswerAttribution theoryMultiple Choice Multiple AnswerQuestionIdentify the process influence personality development.Correct AnswerSocialization process , Identification processMultiple Choice Multiple AnswerQuestionThe features of the relationship oriented role called gate keeping are :Correct AnswerHelping to keep communication channels open , Facilitatign the participation of others , Suggesting procedures that permit sharing remarksMultiple Choice Multiple AnswerQuestionWhat are the principles of job enlargement?Correct AnswerChallenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignmentsMultiple Choice Single AnswerQuestionA communication media is said to rich when which of the given parameters are satisfied?Correct AnswerIt facilitates rapid feedbackMultiple Choice Multiple AnswerQuestionThe cost of tensions and worries created by wrong kind of personalities are enormous in terms of.Correct AnswerEmployee-employer relation. , Supervisor-subordinate relation. , Peers relations.Multiple Choice Multiple AnswerQuestionIdentify the situations which reflect upward communication.Correct AnswerPerformance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Employee attitude surveysSelect The BlankQuestionOrganizational________is the systematic process by which an organization brings a new employee into its culture.Correct AnswersocializationMultiple Choice Multiple AnswerQuestionAccording to Frend the human mind is composed ofCorrect AnswerPreconscious mind , Conscious mind , Unconscious mindMultiple Choice Multiple AnswerQuestionBasic Organizational Behaviour concepts take into considerationCorrect AnswerNature of organization , Nature of peopleMultiple Choice Single AnswerQuestionHawthorne studies point out that:Correct AnswerThe need for recognition and security exert greater impact on productivity than the physical working conditions.Multiple Choice Single AnswerQuestionBoredom can be avoided by employing people who are slightly less-Correct AnswerintelligentMultiple Choice Multiple AnswerQuestionEgo reduces tension by performing task ofCorrect AnswerPerceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishesMultiple Choice Multiple AnswerQuestionSelect the factors which are treated as motivators by Herzberg in his theory of motivation.Correct AnswerAchievement , Possibility of growth , ResponsibilityMultiple Choice Multiple AnswerQuestionOrganizational objectives can be achieved byCorrect AnswerGroup work , Division of labour , Hierarchy of authorityTrue/FalseQuestionThe leadership process is a function which relates only to the leader and other situational variables.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionGood match between individual personality and organization is essential because ofCorrect AnswerSome people have passion for bureaucracy , Some people prefer autonomy flexibility in operationMultiple Choice Single AnswerQuestionMusic increases productivity through improvement in the employees'-Correct AnswermoraleMultiple Choice Single AnswerQuestionAn atmospheric condition that is critical in a good working environment is-Correct Answerair circulationMultiple Choice Multiple AnswerQuestionThe different types of fatigue areCorrect Answermental , physical , psychologicalTrue/FalseQuestionA need once satisfied is a spent force and hence acts as a motivator.Correct AnswerFalseSelect The BlankQuestionCultural________are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.Correct AnswersymbolsMultiple Choice Multiple AnswerQuestionEgo controlsCorrect AnswerDecides what instincts will be satisfied. , The gateway of actions , Select the feature of environmentMultiple Choice Multiple AnswerQuestionMismatch between personality and organization may lead toCorrect AnswerConfusion and chaos , Loss of interest by members in organization , Low morale and job satisfactionMultiple Choice Single AnswerQuestionInternal integration involves addressing the issue of:Correct AnswerDetermining rules related to power and statusMultiple Choice Multiple AnswerQuestionThe major contributors to the development of Organizational Behaviour are:Correct AnswerIndustrial psychology , Scientific management movement , Human relations movementSelect The BlankQuestion________ in one form of dominance, in which the followers more or less willingly accept direction and control by another person.Correct AnswerLeadershipSelect The BlankQuestionA non-specific response of the body to a situation is known as ________.Correct AnswerStressSelect The BlankQuestionT.P.M stands for total________management.Correct AnswerproductivityMultiple Choice Single AnswerQuestionAutocratic organization model depends on:Correct AnswerPowerSelect The BlankQuestionThe most superficial level of organizational culture consists of________.Correct AnswersymbolsMultiple Choice Multiple AnswerQuestionName the groups of core needs identified by AlderferCorrect AnswerExistence , Relatedness , GrowthMultiple Choice Single AnswerQuestionIt is said that a manager should be so skillful that he should be able to develop and motivate even an inefficient employee. This expectation is said to come from which concept?Correct AnswerPygmalionTrue/FalseQuestionAccording to Vroom's expectancy theory of motivation, when an individual desires a particular outcome the value of valence is negative.Correct AnswerFalseSelect The BlankQuestionAn organization engaged in manufacturing of chemicals has a safety committee comprising of shop floor members. It is an indication of a ________ type of organization.Correct AnswerSupportiveTrue/FalseQuestionMoral and productivity always bear a direct relationship.Correct AnswerFalseMatch The FollowingQuestionCorrect AnswerHawthorne ExperimentsHuman relationsHugo MunstebergPsychology and industrial efficiencyScientific Management movementWage payment plansWagner ActLabour movementTrue/FalseQuestionRest pauses provide an opportunity to talk and think only about job-related activitiesCorrect AnswerFalseTrue/FalseQuestionType A people are those who are mild mannered and take life as it comes.Correct AnswerFalseMultiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect AnswerThe statement is false and invalid.Match The FollowingQuestionCorrect AnswerBlake and MoutonManagerial gridFred FiedlerContingency Theory of LeadershipRensis LikertFour Systems ManagementTannenbaum and SchmidtLeadership Behaviour ContinuumMultiple Choice Multiple AnswerQuestionCommanlities and differences suggest in certain respects, every person is likeCorrect AnswerAll other people , Some other people , No other personMultiple Choice Multiple AnswerQuestionMajor determinants of personalityCorrect AnswerBiological , SituationMultiple Choice Multiple AnswerQuestionWhich are the main personal stressors stated by Yoga?Correct AnswerState of helplessness , Jealously , TemptationsSelect The BlankQuestionWhen an autocratic leader chooses to give rewards to his employees, then his style becomes ________-autocratic style.Correct AnswerBenevolentMultiple Choice Multiple AnswerQuestionIdentify the categories of life stressors:Correct AnswerLife changes , Daily stressors , Life traumaMultiple Choice Multiple AnswerQuestionFactors important for creating a favourable work environment areCorrect Answera soothing colour scheme , playing of soft music , adequate illuminationMultiple Choice Single AnswerQuestionIt is important for a manager to study the human behaviours within the context ofCorrect AnswerOrganizationSelect The BlankQuestionThe ________ stressors relate to the personal health and family life of an individual.Correct AnswerPersonalMultiple Choice Single AnswerQuestionIn Custodial organization model, managerial orientation is:Correct AnswerMoneyMatch The FollowingQuestionCorrect AnswerKatz and KahnAdvocated varied meanings of leadershipKeith DavisDefined leadership as human factor that binds people togetherKurt LewinFather of group dynamicsRonald Lippitt and Ralph K.Series of pioneering leadership studiesMultiple Choice Multiple AnswerQuestionThe blue print of human behaviour at work is represented byCorrect AnswerRules , Regulations , ProceduresSelect The BlankQuestionOne of the factors causing decrement in work is ________.Correct AnswerfatigueMultiple Choice Multiple AnswerQuestionThe features of team empowerment are as follows:Correct AnswerPotency , Autonomy , ImpactMultiple Choice Single AnswerQuestionHow would you analyze the situation where the morale of employees is high but their productivity is low?Correct AnswerImproper planning functionTrue/FalseQuestionHuman behaviour is simple to understandCorrect AnswerFalseSelect The BlankQuestionA person who is in the habit of whispering something or the other to his neighbour while in a meeting is said to be an ________.Correct AnswerInterrupterMultiple Choice Single AnswerQuestionDifferent kinds of work like heavy and muscular work, or light work, or clerical work yield curves that are-Correct Answerdifferent from each otherSelect The BlankQuestionThe relationship in which one person influences others to work together willingly on related tasks is known as ________.Correct AnswerLeadershipTrue/FalseQuestionCultural elements and their relationships create a pattern that is identical in all organizations.Correct AnswerFalseMatch The FollowingQuestionCorrect AnswerDouglas McGregorTheory X and theory YHarold KelleyAttribution theoryHerzbergTwo factor theory of motivationJ.Stacy AdamsEquity theoryTrue/FalseQuestionOrganizational culture exists on different levels which differ in terms of visibility and resistance to change.Correct AnswerTrueSelect The BlankQuestionManager's role changed from that of a leader to that of partner in a ________ type of organization.Correct AnswerCollegialMultiple Choice Single AnswerQuestionManagers began to develop a new awakened view of the human aspects of their jobs after:Correct AnswerThe great depressionTrue/FalseQuestionEustress is very harmful to the person suffering from it.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionAccording to Frend the human mind is composed ofCorrect AnswerPreconscious mind , Conscious mind , Unconscious mindMultiple Choice Multiple AnswerQuestionOrganizational objectives can be achieved byCorrect AnswerGroup work , Division of labour , Hierarchy of authorityMultiple Choice Multiple AnswerQuestionEgo controlsCorrect AnswerThe gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.Multiple Choice Multiple AnswerQuestionThe four different models of organizational behaviour denote:Correct AnswerThe responses of the employees to the various orientations of the managers , The general behavioural climate prevailing in the manager-employee relationship , The evolution of the thinking and behaviour of the management and the managers alikeSelect The BlankQuestionThe ability and willingness of group members to set goals and work towards their accomplishment is known as ________.Correct AnswerGroup maturityMultiple Choice Multiple AnswerQuestionThe cost of tensions and worries created by wrong kind of personalities are enormous in terms of.Correct AnswerEmployee-employer relation. , Supervisor-subordinate relation. , Peers relations.Multiple Choice Multiple AnswerQuestionThe different types of fatigue areCorrect Answermental , physical , psychologicalMultiple Choice Multiple AnswerQuestionThe storming stage relating to development of a team is characterised by which of the following aspects?Correct AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team memberMultiple Choice Multiple AnswerQuestionElimination of boredom is necessaryCorrect Answerto retain interest in work , to increase efficiency , to stabilize productivitySelect The BlankQuestionIn older days employees were referred to as ________Correct AnswerHandsMultiple Choice Multiple AnswerQuestionThe features of the relationship oriented role called gate keeping are :Correct AnswerHelping to keep communication channels open , Facilitatign the participation of others , Suggesting procedures that permit sharing remarksMultiple Choice Multiple AnswerQuestionWe can maintain organizational culture byCorrect AnswerRecruiting and removal , Role modeling and coaching , Allocating rewardsMultiple Choice Multiple AnswerQuestionCommanlities and differences suggest in certain respects, every person is likeCorrect AnswerAll other people , Some other people , No other personMultiple Choice Single AnswerQuestionIn Supportive organization model at which level the employee needs are met?Correct AnswerHigher-orderTrue/FalseQuestionLeadership is inter-organizational influence exercised towards attainment of a specified goal.Correct AnswerFalseMultiple Choice Single AnswerQuestionAccording to the equity theory, how do you define the point when equity occurs?Correct AnswerPerson's outcomes = Other's outcomesMultiple Choice Multiple AnswerQuestionAdvise the management of Beta and Gamma Ltd. About the various groups that can be created in an organisation.Correct AnswerEffective group , Formal group , Informal groupTrue/FalseQuestionOrganizations have division of labourCorrect AnswerTrueMultiple Choice Multiple AnswerQuestionIn a strong organizational cultureCorrect AnswerGoals are aligned , Employees are highly motivated , Performance is outstandingMultiple Choice Multiple AnswerQuestionMajor determinants of personalityCorrect AnswerBiological , SituationMultiple Choice Single AnswerQuestionIn the discipline Organizational Behaviour the fundamental concept is:Correct AnswerBased on the nature of people and organizationMultiple Choice Single AnswerQuestionFace-to-face conversation is often regarded as the richest communication media, because:Correct AnswerHandles multiple cues simultaneouslyMultiple Choice Multiple AnswerQuestionIdentify the process influence personality development.Correct AnswerSocialization process , Identification processSelect The BlankQuestionIt is observed that ________has an adverse impact on executive efficiency in the organizations.Correct AnswerDistressSelect The BlankQuestionwork supervisors sometimes argue that most ________ take unauthorized rests when there are no regularly ________ rest periodsCorrect AnsweremployeesCorrect AnswerscheduledMultiple Choice Multiple AnswerQuestionFactors forming culture of an organizationCorrect AnswerOrganizational rituals and ceremonies , Norms that are shared by the teams , Language commonly used by employeesSelect The BlankQuestionFundamental concepts relating to the ________ of human being are ________.Correct AnswernatureCorrect AnswerfourTrue/FalseQuestionA prejudice is defined as an attitude that is emotionally resistant to being changed.Correct AnswerTrueSelect The BlankQuestion________ primary levels of ________ are observed in the organizationCorrect AnswerFourCorrect AnswerconflictsTrue/FalseQuestionA strong organizational culture does not facilitates goal alignmentCorrect AnswerFalseSelect The BlankQuestionA change in the organization requires a ________ change in the individual is ________Correct AnswercorrespondingCorrect AnswerpersonalityTrue/FalseQuestionPressure for change are created only outside and not inside the organization.Correct AnswerFalseSelect The BlankQuestionThe ________ rewards and punishments and the culture in the organization provide the frameworks for encouraging or ________ collaborationCorrect AnswernormsCorrect AnswerdiscouragingMatch The FollowingQuestionCorrect Answercommunication modelseven partscultural barriersemanticencodingdecodingformalinformalverticalhierarchyTrue/FalseQuestionEvery manager must study the organizational behaviour discipline.Correct AnswerTrueMultiple Choice Single AnswerQuestionMany times different types of auditory stimulations areCorrect AnswerIrritatingMatch The FollowingQuestionCorrect AnswerBureaucratic cultureValues rules and regulationOrganization cultureEmployee behavioursProcedures and policiesShapes organization cultureReward system and measurementAffect organization cultureTradition, loyaltyAttributes of clan cultureMultiple Choice Multiple AnswerQuestionThe factors which contributed to the rise of human relations movements areCorrect AnswerGreat depression , Rise of trade unionism , Hawthorne experimentTrue/FalseQuestionJob loading can be done only horizontally.Correct AnswerFalseSelect The BlankQuestionMotivated employees are highly ________ and ________ orientedCorrect AnswerProductiveCorrect AnswerQualitySelect The BlankQuestionEvery ________ is interested in avoiding the decrement in ________Correct AnswermanagerCorrect AnswerOutputMultiple Choice Multiple AnswerQuestionThe effect of social norms of country an organizational culture can be seen inCorrect AnswerGanesh festival celebration in industries in Maharashtra , Durga Pooja in celebration in the organization in West Bengal , Christmas celebration in a particular organizationTrue/FalseQuestionResistance to change is one of the baffling problems a manager face today.Correct AnswerTrueMultiple Choice Single AnswerQuestionThe informal groups help in fulfilling needs forCorrect AnswerBelongingsMultiple Choice Multiple AnswerQuestionProcess oriented remedies for group think areCorrect AnswerUse subgroups to develop alternative and compare solutions , Compare to other organizations solutions , Hold Second chance meetingsMultiple Choice Single AnswerQuestionAggressorCorrect AnswerTries to achieve importance in groupSelect The BlankQuestionOrganisation are ________ technical ________Correct AnswersocioCorrect AnswersystemSelect The BlankQuestionIntra group conflicts refer to ________ among some or all groups members which often affect the groups ________ and effectivenessCorrect AnswerdisputeCorrect AnswerdynamicMultiple Choice Single AnswerQuestionLeaders use three skills, technical, human andCorrect AnswerConceptualMultiple Choice Single AnswerQuestionFatigue is the reaction of body toCorrect AnswerWorkMultiple Choice Single AnswerQuestionWhat is permanent in our worldCorrect AnswerChangeMultiple Choice Single AnswerQuestionIn organizations there is division ofCorrect AnswerLabourMultiple Choice Multiple AnswerQuestionLateral communicationCorrect Answerbetween member of the same work group , at the same level , among managersMultiple Choice Multiple AnswerQuestionTrait theoryCorrect AnswerNatural leadership , Leaders are born , Leaders are not madeMultiple Choice Multiple AnswerQuestionHawthorne western electric companyCorrect AnswerBared at Chicago , Manufactured equipment for the bell telephone system , 30000 workersTrue/FalseQuestionComplexity of personality makes managing and working with people extremely challenging.Correct AnswerTrueSelect The BlankQuestionSome of the ________ that attract ________ lie in the situations and some are within the individualCorrect AnswerfactorsCorrect AnswerattentionTrue/FalseQuestionCommunication is not required among group members.Correct AnswerFalseMultiple Choice Single AnswerQuestionPersonal stressors affects an individualsCorrect AnswerDecision making capacityMultiple Choice Single AnswerQuestionWork motivation approaches are classified asCorrect AnswerContent and process theoriesMultiple Choice Multiple AnswerQuestionCharacteristic of group thinkCorrect AnswerCollective rationalization , Stereotypical views , Direct pressureMultiple Choice Multiple AnswerQuestionFriendship groupsCorrect AnswerEvolves informally , Meet personal security needs , Fullfil esteem and belonging needsMultiple Choice Multiple AnswerQuestionGroup isCorrect AnswerTwo or more people , Intgeracting with each other , Having common objectiveTrue/FalseQuestionThe personality problems are the root cause of organizational conflicts.Correct AnswerTrueSelect The BlankQuestionIllumination should be ________, not too ________ and not too dim.Correct AnsweradequateCorrect AnswerbrightMultiple Choice Multiple AnswerQuestionAttitudes are influence byCorrect AnswerReligion , Family , Educational backgroundTrue/FalseQuestionVroom theory provides the specific solutions to the motivational problems.Correct AnswerFalseSelect The BlankQuestionAccording to Vroom's theory, ________ is the result of multiplication of valence and expectancy.Correct AnswerMotivationMultiple Choice Single AnswerQuestionThe least visible and deepest level of organizational culture is:Correct AnswerShared assumptionsSelect The BlankQuestion________came up with "Scientific Management" and created the interest in the worker and the supervisor.Correct AnswerFrederick W. TaylorMultiple Choice Single AnswerQuestionWhich type of motivators are involved in granting additional authority to an employee in his activity?Correct AnswerResponsibility and recognitionMultiple Choice Single AnswerQuestionWhat can you gather from the Illumination experiments?Correct AnswerThey provided a momentum to the relay room phase of the studies.Multiple Choice Single AnswerQuestionThe great depression contributed to the rise of:Correct AnswerHuman relations movementTrue/FalseQuestionDifferent styles of leadership can produce different, complex reactions from the same group.Correct AnswerTrueMultiple Choice Multiple AnswerQuestionTo change organizational culture successfully we need to:Correct AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change processSelect The BlankQuestion________has stated twelve key casual factors that shape a company's culture.Correct AnswerDavid DrennanTrue/FalseQuestionTradition, loyalty, personal commitment, and social influence are attributes of Entrepreneurial Culture.Correct AnswerFalseMatch The FollowingQuestionCorrect AnswerNoiseis a distracterPeak outputis a result of efficiencyRepetitive taskis a cause of boredomSoft musicincreases productivityMultiple Choice Multiple AnswerQuestionCultural diversity brings with it concerns likeCorrect AnswerIntra organizational conflicts , Communication difficulties , Intra organizational TurnoversMultiple Choice Single AnswerQuestionThe chief objective of the Bank wiring room study was:Correct AnswerTo conduct an observational analysis of the work groups.True/FalseQuestionThe challenge relating to management of change can be met only with effective leadership.Correct AnswerTrueTrue/FalseQuestionEffective communication can be seen as the foundation of modern organizations.Correct AnswerTrueMultiple Choice Multiple AnswerQuestionThe results of bank wiring room study done under the Hawthorne experiments were:Correct AnswerSmall group of people emerge as a team , The group is indifferent towards financial incentives , The group norms are more important for the membersSelect The BlankQuestion________ communication is useful for flatter organizational structure.Correct AnswerLateralMultiple Choice Single AnswerQuestionA manager can take corrective action in time if he is able to understand which of the given indicators?Correct AnswerMoraleMultiple Choice Multiple AnswerQuestionWhat are the categories of stress as stated by Dr.Pestonji?Correct AnswerDistress , Eustress , Hypo stressSelect The BlankQuestion________ is caused because of the modern life and anxiety to cope with them.Correct AnswerDistressMultiple Choice Single AnswerQuestionWho has given the following definition of Organizational Behaviour, "understanding, predicting and controlling human behaviour at work"?Correct AnswerFred LuthansSelect The BlankQuestionThe first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.Correct AnswerShockMatch The FollowingQuestionCorrect AnswerParticipationSupportive organizationPaternalistic attitudeCustodial organizationScientific and professional employeesCollegial organizationTheory XAutocratic organizationMultiple Choice Single AnswerQuestionFrom the following which is classified as a hygiene factor according to Herzberg's theory of motivation.Correct AnswerSalarySelect The BlankQuestionColour scheme is ________ to the eyes, thereby affecting productivity.Correct AnswersoothingMultiple Choice Multiple AnswerQuestionIdentify the categories of life stressors:Correct AnswerLife changes , Daily stressors , Life traumaTrue/FalseQuestionThe effects of hypo stress are faster than other types and are long lasting in nature.Correct AnswerFalseTrue/FalseQuestionResearch has found that all communication channels are equal in their capacity to convey information.Correct AnswerFalseSelect The BlankQuestionThe ________ skills relate to a person's knowledge and ability in any organizational functional area.Correct AnswerTechnicalMultiple Choice Multiple AnswerQuestionCharacteristics of entrepreneurial culture areCorrect AnswerTaking risks , Dynamism , CreativityMultiple Choice Multiple AnswerQuestionOrganizational socialization includesCorrect AnswerDeveloping competencies , Developing organizational values , Developing social and working relationshipMultiple Choice Multiple AnswerQuestionWhen an organism is confronted with a threat, according to the general adaptation theory states, the physiological response will occur in which of the three stages?Correct AnswerAlarm reaction , Resistance reaction , State of exhaustionTrue/FalseQuestionValence refers to the degree of favourableness or unfavourableness towards object.Correct AnswerTrueMatch The FollowingQuestionCorrect AnswerAttitudeRespondOpinionExpressionPersonalityBehaviourValueJudgmentTrue/FalseQuestionHearing and seeing do not influence perceptionCorrect AnswerFalseMultiple Choice Single AnswerQuestionTheory of unconscious behaviourCorrect AnswerSigmund FreudMultiple Choice Single AnswerQuestionInsecurity makes a manCorrect AnswerUnder-productiveTrue/FalseQuestionJob enlargement means adding other task to the job.Correct AnswerTrueMultiple Choice Single AnswerQuestionOur perceptions areCorrect AnswerdifferentTrue/FalseQuestionParticipative management style facilitate implementing change in organization.Correct AnswerTrueTrue/FalseQuestionLeadership is one form of clominaxe in which the followers more or less willingly accept direction and control by anther personCorrect AnswerTrueTrue/FalseQuestionThe Laiseez Faire leadership climate produces the greatest number of aggressive acts from the groupCorrect AnswerTrueTrue/FalseQuestionConceptual skill is the ability to work effectively with people and to build teamworkCorrect AnswerFalseTrue/FalseQuestionAs the Supervisory level the requirement of technical skills is the highestCorrect AnswerTrueTrue/FalseQuestionParticipative leaders decentralize authorityCorrect AnswerTrueMultiple Choice Single AnswerQuestionGiving a person an opportunity to talk an air his grievances had a positive impact on hisCorrect AnswerMoraleMatch The FollowingQuestionCorrect AnswerEvery organization contains a bluePrint of human behaviour at workIn a organization there is constant interactionBetween people structure an technologyOrganizational behavior helps to understand the importance ofHuman elements in the organizationOrganizational objectives cannot be achievedBy an individual or a small group of individualOrganizations showHierarchy of authoritySelect The BlankQuestion________ affects ________ in organization and other social settings in several important waysCorrect AnswerSelf-esteemCorrect AnswerbehaviourSelect The BlankQuestion________ changes may be roughly classified into ________ and incongruent changesCorrect AnswerAttitudeCorrect AnswercongruentSelect The BlankQuestionIntra personal ________ is the result of ________ needsCorrect AnswerconflictCorrect AnswerunsatisfiedSelect The BlankQuestionHuman ________ is ________Correct AnswerbehaviourCorrect AnswerrationalSelect The BlankQuestionOrganizational behavior is the ________ and ________ of knowledgeCorrect AnswerstudyCorrect AnswerapplicationSelect The BlankQuestionHigh levels of ________ taking, ________ and credibility characterize an entrepreneurial culture.Correct AnswerriskCorrect AnswerdynamismSelect The BlankQuestionOrganizational ________ is the ________ process by which an organization brings a new employee into its cultureCorrect AnswersocializationCorrect AnswersystematicSelect The BlankQuestionWhen our ________ is ________ we are very likely to resist vigorously, any attempt to change our attitude.Correct Answerself-esteemCorrect AnswerthreatenedSelect The BlankQuestionA worker with a ________ attitude towards his ________ is much less likely to slacken pace on the jobCorrect AnswerfavourableCorrect AnswersupervisorMultiple Choice Single AnswerQuestionPotencyCorrect AnswerCapable of being effectiveMultiple Choice Single AnswerQuestionSelf - managed teamsCorrect AnswerPerform a variety of managerial tasksMultiple Choice Single AnswerQuestionTask oriented roles includeCorrect AnswerSeeking information or opinionsMultiple Choice Single AnswerQuestionThe informal communication network is calledCorrect AnswerGrapevineMultiple Choice Single AnswerQuestionFormal communication isCorrect Answerfrom top to bottomSelect The BlankQuestion________ can be classified as formal group and ________ group .Correct AnswergroupCorrect AnswerinformalMultiple Choice Single AnswerQuestionThe most tried and effective downward communication is to communicate orally andCorrect Answerthen follow up in writingMultiple Choice Multiple AnswerQuestionRewardsCorrect AnswerMotivate employees , Encourages , Feel honouredMultiple Choice Multiple AnswerQuestionProductivity declines because ofCorrect AnswerFatigue , Boredom , MonotonyMultiple Choice Multiple AnswerQuestionPeople with strong feeling of boredomCorrect AnswerDislike routine activity , Prefer leisure activities , Show lack of satisfactionMultiple Choice Multiple AnswerQuestionOrganizations are said to be aCorrect AnswerGroup of people , Having some common goal or objective , Utilize resources for attaining goalMultiple Choice Multiple AnswerQuestionBenevolent - Authoritative leaderCorrect AnswerTrust's his subordinates , Has confidence in subordinates , Uses formal communicationMultiple Choice Multiple AnswerQuestionSteps to be taken for introducing change in the organization.Correct AnswerRecognise the forces demanding change , Recognise the need for the change , Finding loopholes.Multiple Choice Multiple AnswerQuestionChanging task includesCorrect AnswerJob enrichment , Job specification , Job redefinitionMultiple Choice Multiple AnswerQuestionOrganizational socialization includesCorrect AnswerDeveloping competencies , Developing organizational values , Developing social and working relationshipMultiple Choice Multiple AnswerQuestionIndividual personality traits that serve as hurdle in communicationCorrect Answerlow adjustments , low sociability , low agreeablenessMultiple Choice Multiple AnswerQuestionLove your body meansCorrect AnswerHave a regular medical checkup , Do exercise regularly , Don't touch tobaccoMultiple Choice Multiple AnswerQuestionGeneral adaptation syndromeCorrect AnswerAlarm reaction , Resistance reaction , State of exhaustionMultiple Choice Multiple AnswerQuestionStage of resistanceCorrect AnswerMaximum adaptation , Alarm reaction disappears , Resistance increasesMultiple Choice Multiple AnswerQuestionSituation where individual differences are unimportantCorrect AnswerEarthquake , Drought , FloodTrue/FalseQuestionThe super ego acts as a censor on the individual.Correct AnswerTrueTrue/FalseQuestionValues and attitudes are acquired and learned from experience with people and objects.Correct AnswerTrueTrue/FalseQuestionSome of the attitudes are developed through imitation.Correct AnswerTrueTrue/FalseQuestionOrganizational commitment by employees does not lead to loyalty.Correct AnswerFalseMultiple Choice Single AnswerQuestionPerception isCorrect AnswerIt is a ProcessMultiple Choice Single AnswerQuestionNeeds are the result ofCorrect AnswerimbalanceMultiple Choice Single AnswerQuestionPhysical surrounding affectsCorrect AnswerProductionMultiple Choice Single AnswerQuestionConflict the result ofCorrect AnswerIn compatible goalsTrue/FalseQuestionThere are five primary levels of conflicts.Correct AnswerFalseTrue/FalseQuestionIf organizations interests suffer, it does not impact employees interestCorrect AnswerFalseMatch The FollowingQuestionCorrect AnswerEmployees who are regular and punctualTo be rewarded by organization in order to encourage desired behaviorHR manager comes late frequentlyHe is reluctant to talk on time managementManagers do not bother to motivate, guide, develop employees organizationIn custodial model of organizationOrganization help people achieve their own personal objectivesAt the same time people help organizations achieve its objectivesPerformance results are minimumIn autocratic model of organizationTrue/FalseQuestionChange takes place in all part of organization.Correct AnswerTrueMultiple Choice Single AnswerQuestionHuman beings areCorrect AnswerSusceptible to stressMultiple Choice Single AnswerQuestionStress is non specific response of the body toCorrect AnswerStimulationsTrue/FalseQuestionEgo i.e attachment to self temptations envy or hate, or the ,main organizational stressorsCorrect AnswerFalseMultiple Choice Single AnswerQuestionExtra organizational activities influence human behaviour actCorrect AnswerWorkMultiple Choice Single AnswerQuestionFree rein leaders avoid power andCorrect AnswerResponsibilityTrue/FalseQuestionThe authoritarian leader encourages group discussion and decision- makingCorrect AnswerFalseMultiple Choice Single AnswerQuestionOrganization showsCorrect AnswerHierarchy of authoritySelect The BlankQuestionPerhaps the most ________ factor that contributes to ________ is the physical stature of an individualCorrect AnsweroutstandingCorrect AnswerpersonalitySelect The BlankQuestionOrganizations are the grand strategies created to bring ________ to a concerted effort for the achievement of certain ________ .Correct AnswerorderCorrect AnswerobjectivesSelect The BlankQuestionManager is not the ________ but a leader in ________ model of organization.Correct AnswerbossCorrect AnswersupportiveSelect The BlankQuestion________ can be high in spite of morale being low because of ________ systems and controls imposed by managementCorrect AnswerProductivityCorrect AnswerrigidSelect The BlankQuestion________ means the ________ of employees and group towards their work environmentCorrect AnswerMoraleCorrect AnswerattitudeMultiple Choice Single AnswerQuestionProcedures and policies provide foundation for developingCorrect AnswerA good work culture in the organizationSelect The BlankQuestionOrganizational ________ is still a relatively new,________ and little understood management conceptCorrect AnswercultureCorrect AnswercontroversialSelect The BlankQuestionFinding the most ________ sub ________ in the organization and using it as an example from which employee can learn.Correct AnswereffectiveCorrect AnswercultureSelect The BlankQuestionPressure for ________ are created both outside and ________ the organizationCorrect AnswerchangeCorrect AnswerinsideSelect The BlankQuestionManagement of ________ is incomple without proper ________Correct AnswerchangeCorrect Answerfollow up.Multiple Choice Single AnswerQuestionEffective group hasCorrect AnswerShared goalsMultiple Choice Single AnswerQuestionOrganizational communication is of differentCorrect Answertypes and formsTrue/FalseQuestionA purpose, expressed as a message to be conveyed, passes between a source ( the sender ) and a receiverCorrect AnswerTrueMultiple Choice Multiple AnswerQuestionHawthorne studies are of utmost significance as they form an honest and concerted attempt to understandCorrect AnswerThe human factor , Recognize the employee attitude , Workers social situation on the jobMultiple Choice Multiple AnswerQuestionSecondary motivesCorrect AnswerPower , Affiliation , AchievementMultiple Choice Multiple AnswerQuestionThe hygiene factors are likeCorrect AnswerTechnical supervision , Salary , Personal lifeMultiple Choice Multiple AnswerQuestionConsultative leaderCorrect AnswerShows confidence in subordinates , Retain control in his hands , Retain decision making in his handsMultiple Choice Multiple AnswerQuestionTheories of leadershipCorrect AnswerTrait theory , Fiedlers theory , Life cycle theoryMultiple Choice Multiple AnswerQuestionKurt lewin suggested three phase process for change in peopleCorrect AnswerUnfreezing , Changing , RefreezingMultiple Choice Multiple AnswerQuestionConstantly changing external environment forces an organization to addressCorrect AnswerMission , Long term goals , strategyMultiple Choice Multiple AnswerQuestionCultural diversity brings with itCorrect AnswerIntra organizational conflicts , Communication difficulties , turnoversMultiple Choice Multiple AnswerQuestionImproving communication at the individual level includeCorrect Answersending , choosing channels , receivingSelect The BlankQuestionWorking requires greater ________ and interaction ________ workersCorrect Answerco-ordinationCorrect AnsweramongTrue/FalseQuestionSources of organizational commitment are varying from person to person.Correct AnswerTrueMatch The FollowingQuestionCorrect AnswerEgoFrendIdeal selfRogerPer sonareto sound throughPhysical structuringSheldonTraitsAll portTrue/FalseQuestionSize of the stimulus attracts attentionCorrect AnswerTrueMultiple Choice Single AnswerQuestionWhat is play to some peopleCorrect AnswerMay be work to othersTrue/FalseQuestionUnexpected noises are welcomed by people.Correct AnswerFalseMultiple Choice Single AnswerQuestionResources are limited but we need than at the same time and inCorrect AnswerMaximum quantityMultiple Choice Single AnswerQuestionPeople having competing style assume that conflict resolution meansCorrect AnswerOne person wins and the other person losesMultiple Choice Single AnswerQuestionCompromising style is likely to be appropriate whenCorrect AnswerSomething gained is better then nothing at allTrue/FalseQuestionAttitudes vary but what motivates us is sameCorrect AnswerFalseTrue/FalseQuestionThere are six varieties of conflicts.Correct AnswerFalseMultiple Choice Single AnswerQuestionWith the changes in the life style stressors haveCorrect AnswerMultiplied and diversifiedMultiple Choice Single AnswerQuestionParticipative leader trusts abilities ofCorrect AnswerHis subordinatesMultiple Choice Single AnswerQuestionOrganizational Behaviour studies help in understanding the importance ofCorrect AnswerHuman elements in the organizationTrue/FalseQuestionTechnical skill is the ability to think in terms of models, frameworks and broad relationships such as long range plansCorrect AnswerFalseMatch The FollowingQuestionCorrect AnswerEdward strong Jr.Vocation interestFrederick TaylorScientific managementInputOutputPathologistHuman illnessWaller Dill ScotIndustrial psychologySelect The BlankQuestionPersonality is the dynamic organization mith I the individual of those psycho-physical systems that ________ his unique ________ to his environmentCorrect AnswerdetermineCorrect AnsweradjustmentSelect The BlankQuestionHigh ________ among group members result in high group ________Correct AnsweraffiliationCorrect AnswercohesivenessSelect The BlankQuestionVroom ________ model fall under ________ theoryCorrect AnswerexpantancyCorrect AnswerProcessSelect The BlankQuestionWhen ________ is high but ________ so low slowly people distance themselves from the organizationCorrect AnswermoraleCorrect AnswerproductivitySelect The BlankQuestionMorale refers to the condition of a group where there are ________ and fixed group ________ that are felt to be important and integrated with individual goalsCorrect AnswerclearCorrect AnswergoalsMultiple Choice Single AnswerQuestionCulture of an organization is also affected byCorrect AnswerNational cultureSelect The BlankQuestionOne of the ________ ways in which the ________ maintains its culture is though recruitment..Correct AnswerfundamentalCorrect AnswerorganizationSelect The BlankQuestion________ , ________ and beliefs forms work culture of an organization.Correct AnswerGoalsCorrect AnswervaluesSelect The BlankQuestionwork curve shows ________ from day to day for the same ________ and also variations among workersCorrect AnswerVariationsCorrect AnswerworkerMultiple Choice Single AnswerQuestionGroup dynamics is affected byCorrect AnswerGroup think and maturityMultiple Choice Single AnswerQuestionMost individuals belong toCorrect AnswerVarious types of groupsMultiple Choice Single AnswerQuestionStorming stageCorrect AnswerTension between group members and leaderTrue/FalseQuestionVirtual teams work within information technologyCorrect AnswerFalseTrue/FalseQuestionForming is a first developmental stage of team.Correct AnswerTrueTrue/FalseQuestionGrapevine is largely formed and driven by self-interest of the members in the GroupCorrect AnswerTrueTrue/FalseQuestionTry to see other person as he or she really isCorrect AnswerTrueMultiple Choice Multiple AnswerQuestionScientific management movementCorrect AnswerFrederick W. Taylor , Supervisory training , Financial incentivesMultiple Choice Multiple AnswerQuestionOB studies three determinants of behavior, they areCorrect AnswerIndividual , Groups , Organization structureMultiple Choice Multiple AnswerQuestionPower motiveCorrect AnswerPersonal competence , Desire to control others , Direct others behaviourMultiple Choice Multiple AnswerQuestionConcept of economic man assumesCorrect AnswerHuman behaviour can be directed , Maximize economic gains , Minimize economic lossesMultiple Choice Multiple AnswerQuestionWork isCorrect AnswerUse of persons physiological processes. , Use of persons mental processes. , .Attainment of some goal.Multiple Choice Multiple AnswerQuestionMusicCorrect AnswerEffects on attitude , Improves morale , Increases productionMultiple Choice Multiple AnswerQuestionMarket changes with respect to change includeCorrect AnswerRapidly changing needs and desires of consumer. , Competition for new products. , New desires of consumer.Multiple Choice Multiple AnswerQuestionSteps to be taken for introducing change in the organization.Correct AnswerRecognise the forces demanding change , Recognise the need for the change , Finding loopholes.Multiple Choice Multiple AnswerQuestionGeneral adaptation syndromeCorrect AnswerAlarm reaction , Resistance reaction , State of exhaustionSelect The BlankQuestionA manager attempting to ________ an individual employees ________ should keep in mind that the attitude change depend upon methods of communicationCorrect AnswerchangeCorrect AnswerattitudeMultiple Choice Multiple AnswerQuestionAttitude isCorrect AnswerTendency to react positively , Tendency to react negatively , Tendency to react in a certain wayMultiple Choice Multiple AnswerQuestionAttitudes influence byCorrect AnswerReligion , Family , Educational backgroundMultiple Choice Multiple AnswerQuestionSources of organizational commitments areCorrect AnswerOpportunities for advancement , Working condition , Relationships at work placeMultiple Choice Single AnswerQuestionBy derivation personality meanCorrect AnswerAn individual only appears to beMultiple Choice Single AnswerQuestionAll the unique traits and patterns of adjustment of the individual is known asCorrect AnswerPersonalityMultiple Choice Single AnswerQuestionI refers to the personal self and me refers to the social self in the theory ofCorrect AnswerRogerMultiple Choice Single AnswerQuestionTerm LOC in the study of personality stand forCorrect AnswerLocus of controlMultiple Choice Single AnswerQuestionAttitudes are determined byCorrect AnswerA whole set of favourable and unfavourable influence to the objectTrue/FalseQuestionEgo is largely practical and works in an nonexecutive capacity.Correct AnswerFalseTrue/FalseQuestionIt is not important to understand differences in personality at work settings.Correct AnswerFalseMatch The FollowingQuestionCorrect AnswerFreuds reasoningHuman behaviour is like an ice bergHuman behavior is directedTo satisfy needs and drivesHuman is constantlyIn conflict with selfMotivation represents a relation betweenNeeds, drives and goalsMotive isFelt needsTrue/FalseQuestionLow expectations lead to low performance.Correct AnswerTrueMultiple Choice Single AnswerQuestionThe definition of work is veryCorrect AnswerGeneralMatch The FollowingQuestionCorrect AnswerFatigueRest pausesIntelligenceBoredomTemperatureWorking environmentWorkCurveWork efficiencyPerformanceTrue/FalseQuestionWork curve is the presentation of performance against time spent at work.Correct AnswerFalseTrue/FalseQuestionSome organizations are so designed that they welcome innovations.Correct AnswerFalseMultiple Choice Single AnswerQuestionHuman has tendency to maintainCorrect AnswerEquilibriumTrue/FalseQuestionThe Key to deal with hyperstress his in good planningCorrect AnswerTrueMultiple Choice Single AnswerQuestionThe authoritarian leaderCorrect AnswerVery directiveMultiple Choice Single AnswerQuestionBlake and Mouton createdCorrect AnswerManagerial gridMultiple Choice Single AnswerQuestionIt is important for a manager to study the human behaviours within the context of anCorrect AnswerOrganizationSelect The BlankQuestionPerceptual ________ is utmost ________ in understanding human behaviourCorrect AnswerProcessCorrect AnswerSignificantTrue/FalseQuestionFinancial crash occurred in the year 1930.Correct AnswerFalseSelect The BlankQuestionIndustrial ________ focuses it attention on the ________ of tests for the recruitment of employees.Correct AnswerpsychologyCorrect AnswerdevelopmentSelect The BlankQuestionWhen ever a certain behaviour is to ________ give ________Correct AnswerencouragedCorrect AnswerrewardsSelect The BlankQuestionLong ________ of a given need results in ________ for that needCorrect AnswerdeprivationCorrect AnswerfixationSelect The BlankQuestionMorale refers to the condition of a group where there is ________ in the attainment of predetermined ________Correct AnswerconfidenceCorrect AnswergoalsSelect The BlankQuestionProviding support for employees and ________ who have ideas for a better ________ and are willing to act on those ideas.Correct AnswerteamsCorrect AnswercultureSelect The BlankQuestionRest provides the opportunity to ________ from ________Correct AnswerrecoverCorrect AnswerfatigueSelect The BlankQuestionSome ________ structure have inbuilt ________ for resistance to changeCorrect AnswerorganisationalCorrect AnswermechanismSelect The BlankQuestionIt is always desivable that the manager takes people in ________ before the ________ is set up.Correct AnswerconfidenceCorrect AnswerchangeTrue/FalseQuestionMorale can be measured by morale surveyCorrect AnswerTrueMultiple Choice Single AnswerQuestionPerforming stageCorrect AnswerRelationships are stabilizedTrue/FalseQuestionCommunication is the life blood of the organizationalCorrect AnswerTrueMultiple Choice Multiple AnswerQuestionThe multination which come on the Indian scene enjoy superior resources in terms ofCorrect AnswerMoney , Technology , Market networkMultiple Choice Multiple AnswerQuestionPrimary motives areCorrect AnswerBasic , Physically based , unlearnedMultiple Choice Multiple AnswerQuestionPrimary needs areCorrect AnswerConnected wit survival , Finite , RecurrentMultiple Choice Multiple AnswerQuestionColoursCorrect AnswerDetermine work efficiency , Indirectly affects productivity , Soothens the eyeMultiple Choice Multiple AnswerQuestionThe selection of a particular style is dependent uponCorrect AnswerManager himself , His operating group , The situationMultiple Choice Multiple AnswerQuestionParticipative leaderCorrect AnswerAsks for suggestions , Uses suggestions , Takes decision by himselfMultiple Choice Multiple AnswerQuestionUpward communication is usedCorrect Answerto provide feedback to higher-ups , inform them of progress , relay current problemsMultiple Choice Multiple AnswerQuestionface to face communication scores the highest on the media richeness because ofCorrect Answerverbal feedback , nonverbal feedback , adds the personal touchMultiple Choice Multiple AnswerQuestionPersonal stressors relate toCorrect AnswerPersonal health , Family life , Decision making capacityMultiple Choice Multiple AnswerQuestionState the factors that are necessary to gain an understanding of the team dynamics and effectiveness.Correct AnswerGoals of the team , Team size , Diversity within the teamSelect The BlankQuestionBeing friendly and responsive to others refers to the ________ role related to relationship management.Correct AnswerEncouragingSelect The BlankQuestion________ are the rules of pattern and behaviour that are expected from all team members.Correct AnswerNormsMultiple Choice Multiple AnswerQuestionIdentify the situations which reflect upward communication.Correct AnswerPerformance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Employee attitude surveysSelect The BlankQuestionThe formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate ________.Correct AnswerMotivationSelect The BlankQuestionThe informal system of communication network system in an organization is known as ________.Correct AnswerGrapevineTrue/FalseQuestionAccording to Larking, the upward communication will be effective only if the top managers communicated directly with the staff members.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionWhich are the main personal stressors stated by Yoga?Correct AnswerState of helplessness , Jealously , TemptationsSelect The BlankQuestionSleep disturbance, bowel irritation and back ache are some of the ________ symptoms of stress.Correct AnswerPsychosomaticMultiple Choice Multiple AnswerQuestionAccording to Likert, few variables characterize the leadership style. Select these variables.Correct AnswerCasual , Intervening , End-resultTrue/FalseQuestionUsually, the subordinates prefer the democratic leader.Correct AnswerTrueMultiple Choice Single AnswerQuestionIn Bank wiring room studies were carried out by:Correct Answeran observer and an interviewerTrue/FalseQuestionF. W. Taylor published a book titled "Psychology and Industrial Efficiency"Correct AnswerFalseMultiple Choice Multiple AnswerQuestionBasic Organizational Behaviour concepts take into considerationCorrect AnswerNature of people , Nature of technology , Nature of organizationMultiple Choice Multiple AnswerQuestionIn which organization models, managers did not bother to create an atmosphere which was conducive to the development of the employees?Correct AnswerAutocratic , CustodialSelect The BlankQuestionFrequent absenteeism of manager who talks about punctuality to his subordinate is a way of ________ behaviour.Correct AnswerAutocraticTrue/FalseQuestionBetter job performance results can be achieved in autocratic type of organization.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionFeatures of Theory Y are:Correct AnswerWork is as natural as play , Humanistic and supportive approach , People have the required potentialSelect The BlankQuestionThe ________ needs have a tendency of recurrence.Correct AnswerPhysiologicalSelect The BlankQuestionAs per Alderfer's theory, the ________ needs are concerned with an individual's intrinsic desire for personal development.Correct AnswerGrowthMultiple Choice Single AnswerQuestionAs a theory of motivation, what is the comment of Maslow on needs?Correct AnswerNeeds can be structured in a hierarchyMultiple Choice Single AnswerQuestionFrom the given information identify the morale indicator.Correct AnswerExit interviewsTrue/FalseQuestionMorale represents the integration of an individual with the team and ignores the organization itself.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionResistance to Cultural Change is directly depends on:Correct AnswerMagnitude of change , Strength of the prevailing cultureMultiple Choice Single AnswerQuestionHigh competitiveness and profit orientation is a characteristic of which type of organizational culture?Correct AnswerMarketMultiple Choice Single AnswerQuestionThe philosophy that guides an organization's policies towards its employees and customers is an important part ofCorrect AnswerOrganizational cultureMultiple Choice Single AnswerQuestionThe process by which a new employee is inducted into its culture is known asCorrect AnswerOrganizational socializationTrue/FalseQuestionOrganization culture and performance is directly related.Correct AnswerTrueMultiple Choice Multiple AnswerQuestionScientific management movement sought to improve productivity by:Correct AnswerRationalizing the work , Introduction of various wage plans , Introduction of incentive plansMultiple Choice Multiple AnswerQuestionMismatch between personality and organization may lead toCorrect AnswerConfusion and chaos , Loss of interest by members in organization , Low morale and job satisfactionMultiple Choice Single AnswerQuestionPersonality is the organization ofCorrect AnswerAn individuals personal pattern of tendencies.True/FalseQuestionIndividuals develop certain attitudes from family members.Correct AnswerTrueTrue/FalseQuestionOrganizational need to seek evidence of a learning goal orientation when selecting employees for their sales force.Correct AnswerTrueMultiple Choice Single AnswerQuestionWhat is to be attended in the confronting situation depend upon.Correct AnswerLearning and motivation of a perceiving person.True/FalseQuestionThe status of the person perceived will not greatly influence others perception of the personCorrect AnswerFalseMultiple Choice Single AnswerQuestionAffiliation motivesCorrect AnswerAcceptance by othersMultiple Choice Single AnswerQuestionIntra personal conflictCorrect AnswerApproach Approach conflictMultiple Choice Single AnswerQuestionIntra group conflictCorrect AnswerBetween groupsMatch The FollowingQuestionCorrect AnswerA negotiation situation is one in which the individuals areCommitted to peaceful means of resolving their dispute.Avoiding refers toUnassertive and uncooperative behaviourCompromise achieves moderate but onlyPartial satisfaction for each partyCompromising style refers to behavioursAt an intermediate level of cooperativenessPerson uses avoiding styleTo stay away from conflictMatch The FollowingQuestionCorrect AnswerConflictDisagreementIncompatibleGoalsInter personalBetween individualsIntra groupAmong membersIntra personalWithin an individualsTrue/FalseQuestionCompliance occurs when individuals are forced.Correct AnswerTrueTrue/FalseQuestionOrganizational culture exists on certain level which differ in terms of visibility and resistance to change.Correct AnswerFalseTrue/FalseQuestionTarget mindedness and the eleventh hour rush or continous overwork cause hyper stressCorrect AnswerTrueMultiple Choice Single AnswerQuestionMost of the organizational failures can be attributed to in effectiveCorrect AnswerLeadershipMultiple Choice Single AnswerQuestionThe environment in which an organization operates is full ofCorrect AnswerChange agentSelect The BlankQuestionAnother important work ________ that has bearing on ________ behaviour is commitment to the organizationCorrect AnswerattitudeCorrect AnswerorganizationalSelect The BlankQuestionWhile there can be a definite ________ of input to ________ when it comes to other inanimate factors of production in case of human beings there cannot be any such fixed ratio.Correct AnswerratioCorrect AnsweroutputSelect The BlankQuestion________ groups operating within the ________ settings exert strong social controls over the work habits and performance of the individual workers.Correct AnswerinformalCorrect AnswerworkSelect The BlankQuestionSigmund ________ shaped the theory of ________ behaviourCorrect AnswerFreudCorrect AnswerunconsciousSelect The BlankQuestion________ is a ________ needCorrect AnswerSleepCorrect AnswerPhysiologicalMultiple Choice Single AnswerQuestionIn this type of culture, members share a sense of pride in membership, it is known asCorrect AnswerClanMultiple Choice Single AnswerQuestionIn managing cultural diversity organization needs to haveCorrect AnswerNon bureaucratic structureSelect The BlankQuestionOrganizational culture has the ________ to enhance organizational ________ , individual satisfaction.Correct AnswerpotentialCorrect AnswereffectivenessSelect The BlankQuestionThe organization culture must ________ an expectation of high ________ from every one.Correct AnswercreateCorrect AnswerperformanceSelect The BlankQuestionIn order to change it is not ________ to sense that the current ________ is inadequate.Correct AnswerenoughCorrect AnswerbehaviourMultiple Choice Single AnswerQuestionSelf managed teamsCorrect AnswerPerform a variety of managerial tasksTrue/FalseQuestionManagement cannot eliminate rumours but they can minimize the negative consequencesCorrect AnswerTrueMultiple Choice Multiple AnswerQuestionBright flashs of lightCorrect AnswerTire the eyes fast , Affects productivity , Not required for all workersMultiple Choice Multiple AnswerQuestionTypes of teamsCorrect AnswerFunctional teams , Problem solving teams , Self managed teamsMultiple Choice Multiple AnswerQuestionGroup think leads toCorrect AnswerDefective decision making , Failures to reappraise alternatives , Failure to work out contingency plansMultiple Choice Multiple AnswerQuestionDemocratic leaderCorrect AnswerTrusts subordinates , Open to all , Formal / informal communicationMultiple Choice Multiple AnswerQuestionContingency theoryCorrect AnswerLeader member relation , Degree of task structure , Leaders positionMultiple Choice Multiple AnswerQuestionCommunication can beCorrect Answervertical , horizontal , diagonalMultiple Choice Multiple AnswerQuestionIndirect hurdles in communication areCorrect Answernoise , semantics and language , emotionsMultiple Choice Multiple AnswerQuestionTypes of communicationCorrect Answerformal/informal , vertical/horizontal/diagonal , internally versus externally directedSelect The BlankQuestionKnowledge and ________ are more critical to an organizations ________ advantage.Correct AnswerinnovationCorrect AnswercompetitiveMultiple Choice Multiple AnswerQuestionTo be efficient every manager must try toCorrect AnswerUnderstand human behaviour , Predict human behaviour , Control human behaviourMultiple Choice Single AnswerQuestionAnand is the new CEO of ABC Ltd. Whatever suggestions or recommendations are given by his subordinate managers, all are rejected by Anand. What sort of role is being portrayed by Anand?Correct AnswerNegativistMultiple Choice Multiple AnswerQuestionEgo reduces tension by performing task ofCorrect AnswerPerceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishesMultiple Choice Single AnswerQuestionWhich theory assumes that the manager's role is to coerce and control employees?Correct AnswerTheory XTrue/FalseQuestionIn the countershock phase, the defensive mechanism becomes passive.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionSelect the relevant parts of the communication process.Correct AnswerEncoding , Receiver , DecodingMultiple Choice Multiple AnswerQuestionFeatures of Maslow's need hierarchy theory are:Correct AnswerTheory of human motives , Classifies basic human needs in a hierarchy , Theory of human motivationTrue/FalseQuestionNegative style of leadership involves lesser human costs as compared to the other styles.Correct AnswerFalseTrue/FalseQuestionFriends and colleagues are unable to correctly detect whether an individual is under stress.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionGood match between individual personality and organization is essential because ofCorrect AnswerSome people have passion for bureaucracy , Some people prefer autonomy flexibility in operationSelect The BlankQuestionThe two dimensions of leadership which emerged from the Leader Behavior Description Questionnaire were 'consideration' and '________'.Correct AnswerInitiating structureMultiple Choice Multiple AnswerQuestionSources of personality difference related to two important factors. These areCorrect AnswerHeredity , FamilySelect The BlankQuestionIn a market culture, the relationship between an individual and the organization is________.Correct AnswercontractualMultiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect AnswerLeaderSelect The BlankQuestionTaking a 'straw vote', i.e.asking if the group is nearing a decision reflects the ________ role.Correct AnswerConsensus testingTrue/FalseQuestionIn the forming stage the team members set the rules by which the team should operate.Correct AnswerFalseSelect The BlankQuestionThe special meaning assigned to words is called ________.Correct AnswerSemanticsMultiple Choice Single AnswerQuestionThe objective of Mass Interviewing Program was:Correct AnswerTo explore information that could be used to improve supervisory training.Multiple Choice Multiple AnswerQuestionIdentify the steps involved in achieving improvement in communication within the organization.Correct AnswerSimple messages , Use of multiple channels , Promoting inter-group communicationMatch The FollowingQuestionCorrect AnswerFred LuthansHuman relationsFrederick TaylorScientific managementHugo MunstebergIndustrial accidentsWaller Dill ScotIndustrial psychologyMultiple Choice Multiple AnswerQuestionMr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?Correct AnswerAssume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathyMultiple Choice Multiple AnswerQuestionThe concepts dealing with the nature of individual are:Correct AnswerWhole person , Motivation , Human dignityMultiple Choice Single AnswerQuestionIn Organizational Behaviour, 'caused behaviour' meansCorrect AnswerBy his own behaviour, a manager can affect how an employee behaves.True/FalseQuestionOver million of years, with change in the lifestyle, the body chemistry has also changed.Correct AnswerFalseSelect The BlankQuestionThose factors which are capable to inhibit performance by their absence but any addition in them does not increase efficiency, are known as ________ factors.Correct AnswerHygieneMultiple Choice Multiple AnswerQuestionName the groups of core needs identified by AlderferCorrect AnswerExistence , Relatedness , GrowthSelect The BlankQuestionAs per the fundamental concepts of Organizationl Behaviour ________ states that every person in an organization should be respected.Correct AnswerHuman dignityTrue/FalseQuestionHawthorn plant was situated at the Proctor & Gamble Company.Correct AnswerFalseTrue/FalseQuestionAlderfer's ERG needs model is very rigid in nature.Correct AnswerFalseSelect The BlankQuestionThe multinationals which come on the Indian scene enjoy superior resources in terms of________technology as well as market network.Correct AnswermoneyTrue/FalseQuestionEmployees and organization can prosper if they help each other.Correct AnswerTrueTrue/FalseQuestionThe purpose should be expressed only after the communication process is completed.Correct AnswerFalseMultiple Choice Single AnswerQuestion"The difference between organizational behaviour and human relations is that of between a pathologist and a physician." Who said this?Correct AnswerKeith DavisMultiple Choice Single AnswerQuestionWhat is the other name for vertical job loading?Correct AnswerJob enrichmentMultiple Choice Single AnswerQuestionIt can be inferred from Hawthorne studies that in determining productivity a vital role was played by:Correct AnswerQuality of supervisionMultiple Choice Single AnswerQuestionThe stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :Correct AnswerStormingTrue/FalseQuestionProductivity can be high inspite of morale being low because of the rigid management control system.Correct AnswerTrueSelect The BlankQuestionAccording to Peter F.Drucker, the basic and scarcest resource of any business enterprise is ________.Correct AnswerBusiness leadersSelect The BlankQuestionThe medium through which the message travels is known as ________.Correct AnswerChannelMultiple Choice Multiple AnswerQuestionSelect the needs which are discussed by the need hierarch theory.Correct AnswerPhysiological needs , Security needs , Self realization needsMultiple Choice Multiple AnswerQuestionThe major contributors to the development of Organizational Behaviour are:Correct AnswerIndustrial psychology , Scientific management movement , Human relations movementMultiple Choice Multiple AnswerQuestionSelect the organizational stressors which are intrinsic to the job.Correct AnswerBoredom , Time pressures and deadlines , Exorbitant work demandsSelect The BlankQuestionThe hypo stress is often experienced by ________ people.Correct AnswerRetiredSelect The BlankQuestionThe discipline of Organizational________tries to synchronize internal organizational environment with external social environment.Correct AnswerBehaviourTrue/FalseQuestionAll parts of the organizational system are independent.Correct AnswerFalseTrue/FalseQuestionThe Porter-Lawler model states that effort necessarily leads to performance and satisfaction.Correct AnswerFalseSelect The BlankQuestionThe ________ job loading is also known as job enlargement.Correct AnswerHorizontalTrue/FalseQuestionPromotion is recognition of one's capabilities to shoulder higher responsibilities.Correct AnswerTrueTrue/FalseQuestionOrganisations are defined as group of people, who come together to achieve uncommon objectives.Correct AnswerFalseMultiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect AnswerAuthoritarianMultiple Choice Single AnswerQuestionThe factors which make the job itself a tool of motivation are known as:Correct AnswerSatisfiersTrue/FalseQuestionIt is said that the technical skill plays a major part in the leadership behaviour.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionState the needs as stated by Abraham Maslow in his theory.Correct AnswerDomination , Gratification , ActivationMultiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect AnswerAutocraticTrue/FalseQuestionThe more successful the organization is, the less effective is its internal communication.Correct AnswerFalseTrue/FalseQuestionAt the organizational level, employees' stress may have negative effect on morale and job satisfaction.Correct AnswerTrueMultiple Choice Single AnswerQuestionContribution of Walter Dill Scot towards industrial psychology is:Correct AnswerHe showed how psychology can be applied to advertising and selling.Multiple Choice Multiple AnswerQuestionIn organizational context, employees have attitudes related toCorrect AnswerPrestige of department , Job securitySelect The BlankQuestionOrganizational Behaviour studies human behavior as well as group________.Correct AnswerdynamicsMultiple Choice Multiple AnswerQuestionWhat sort of communication is considered to be more effective in modern organization?Correct AnswerOn-going , Informal , DynamicSelect The BlankQuestionThe team whose members collaborate through use of various information technologies is known as ________ team.Correct AnswerVirtualMultiple Choice Single AnswerQuestionWith regard to the 'Nature of Organizations' the key assumption is:Correct AnswerThe social systems are formed on the basis of mutual interests.Multiple Choice Single AnswerQuestionAccording to the Vroom's theory, what will be the value of expectancy when an event is bound to occur?Correct AnswerOneMultiple Choice Multiple AnswerQuestionThe models of Organizational Behaviour are:Correct AnswerAutocratic , Custodial , SupportiveMultiple Choice Single AnswerQuestionWhich of the following situation is expected to last in the long run?Correct AnswerLow productivity, high moraleMatch The FollowingQuestionCorrect AnswerDirect hurdle in the communication processDisturbance in telephone lineDonald PelzImpact of supervisor's power on his satisfactionInterpersonal communication hurdleLow intellectual capacity of an employeeMcCellandEmployee-based reasons for failure of upward communicationTrue/FalseQuestionThe social needs are so strong that even the cruelest criminals dread the punishment of solitary confinement.Correct AnswerTrueTrue/FalseQuestionCareer development of employees facilitates development of whole person concept.Correct AnswerTrueMultiple Choice Single AnswerQuestionOrganization with a strong culture hasCorrect AnswerPractices that include employee participationTrue/FalseQuestionAny change occurring in our life is a reason to get stressed.Correct AnswerTrueSelect The BlankQuestionIndividual initiative, flexibility and freedom are encouraged in________culture.Correct AnswerentrepreneurialSelect The BlankQuestionJob ________ is an individual phenomenon.Correct AnswerSatisfactionMultiple Choice Multiple AnswerQuestionFactors important for creating a favourable work environment areCorrect Answerplaying of soft music , adequate illumination , a soothing colour schemeSelect The BlankQuestionThe style of the manager with a 1,1 combination on the managerial grid is sometimes called ________ style.Correct AnswerImpoverishedMultiple Choice Single AnswerQuestionParity of wages' was advocated by:Correct AnswerFrederick W TaylorMultiple Choice Multiple AnswerQuestionAn aroused attitude consist ofCorrect AnswerAffective reaction , Cognition , Action tendencyMultiple Choice Single AnswerQuestionModern psychology personality meanCorrect AnswerThe dynamic organization with in the individual of those psycho-physical systems that determine his unique adjustment to his environment.Select The BlankQuestionDifferences in cultural contexts may pose a hurdle to ________ communication in organizations.Correct AnswerInterpersonalMultiple Choice Multiple AnswerQuestionWork attitudes can be reflected in an organization throughCorrect AnswerChallenge of job , Job satisfaction , Organizational commitmentMultiple Choice Multiple AnswerQuestionThe levels at which studies of Organizational Behaviour have been carried out rotate toCorrect AnswerIndividual , Small group , Inter-groupMultiple Choice Multiple AnswerQuestionBehavioural scientists are focusing their attention onCorrect AnswerOrganizational adaptability , Relationship of organizational structure to human behaviour , Decision makingMultiple Choice Multiple AnswerQuestionIdentify which of the given theories pertain to the category of content theories.Correct AnswerMaslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theoryTrue/FalseQuestionNorms are often more liberally defined.Correct AnswerFalseTrue/FalseQuestionThe men on the shop floor are less vulnerable to stress as compared the members of the board of directors.Correct AnswerFalseTrue/FalseQuestionOnce the team reaches the performing stage, the team members become familiar with each other.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionRest periods are important becauseCorrect Answerthey help the worker to recover from fatigue , they provide an opportunity to talk about non-job activities , they are a break from a seemingly interminable activityMultiple Choice Single AnswerQuestionExternal adaptation and survival involves addressing the issue of:Correct AnswerMission and strategyMultiple Choice Single AnswerQuestionThe passage of which act made the organized labour movement have an impact on management in America?Correct AnswerWagner Act in 1935Multiple Choice Single AnswerQuestionThe attributes such as pulling together related ideas and offering a decision for the group to accept or reject, are related to which of the given task oriented roles?Correct AnswerSummarizingTrue/FalseQuestionThe process theories in general lack explanatory power over the complexities of work motivation.Correct AnswerFalseMultiple Choice Single AnswerQuestionWork capacity of an organism is reduced due to the fact that work causes waste products to-Correct AnsweraccumulateTrue/FalseQuestionIllumination Experiment is a part of Hawthorne experiments.Correct AnswerTrueMatch The FollowingQuestionCorrect AnswerAutocratic leadersProvide security and satisfaction to his subordinatesFree rein leadersAvoid power and responsibilityNegative leadersAct domineering and superior with their subordinatesParticipative leadersExercise control mostly by using forces within the groupSelect The BlankQuestionThe leader who fails to guide, motivate and develop his subordinates is said to be practicing ________ leadership style.Correct AnswerFree ReinMultiple Choice Single AnswerQuestionHawthorne studies provided the foundation for the expansion of Industrial Psychology to the:Correct AnswerStudy of motivation and moraleSelect The BlankQuestionThe work motivation approaches can be broadly classified as content and ________ theories.Correct AnswerProcessMultiple Choice Multiple AnswerQuestionIndicate the developmental stages that the teams are required to go through.Correct AnswerForming , Storming , NormingMultiple Choice Single AnswerQuestionCulture of an organization can be affected byCorrect AnswerInadequate criteria of measuring employee performanceTrue/FalseQuestionStress is an adaptive response to external situation that results in physical, psychological and or behavioral deviations.Correct AnswerTrueSelect The BlankQuestionDecrease in productivity and increase in interpersonal conflicts are some of the ________ symptoms of stress.Correct AnswerBehavioralSelect The BlankQuestionThe people who cre________te unnecessary stress for themselves pertain to type A category.Correct AnswerASelect The BlankQuestion________ indicates the happiness of the employees with the organizational environment.Correct AnswerMoraleTrue/FalseQuestionMorale can be quantifiedCorrect AnswerFalseSelect The BlankQuestionAn individual can cope with stress through ________.Correct AnswerRegular exerciseTrue/FalseQuestionStress affects different people but in the same manner.Correct AnswerFalseTrue/FalseQuestionIf the human element is handled properly by the manager he can make two plus equal to five.Correct AnswerTrueTrue/FalseQuestionHuman skill is the ability to work effectively with people and to build teamwork.Correct AnswerTrueMultiple Choice Multiple AnswerQuestionState the various functions of communication.Correct AnswerControl , Motivation , InformationMultiple Choice Single AnswerQuestionIn the "non-directive" interviewing method the interviewer is supposed toCorrect AnswerTake a role of confidantTrue/FalseQuestionCross-functional teams are often less effective in situations that require adaptabilityand speed.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionIdentify the task oriented roles.Correct AnswerInitiating , Summarizing , Seeking informationSelect The BlankQuestionThe communication between managers and workers located in different functional divisions is known as ________ communication.Correct AnswerDiagonalTrue/FalseQuestionMedia richness refers to the media's capacity to carry multiple cues and provide rapid feedback.Correct AnswerTrueTrue/FalseQuestionImpersonal written media such as formal reports and bulletins rate as richest communication media.Correct AnswerFalseMultiple Choice Single AnswerQuestionJyoti is working for the last 5 years with SOS Bros. She is the area sales manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She is not a stress prone individual.Correct AnswerType BTrue/FalseQuestionIf the stress persists, or the defensive reaction proves ineffective, the organism develops itself for the fight mechanism.Correct AnswerFalseTrue/FalseQuestionConceptual skill is the distinguishing feature of job performance at the operating level.Correct AnswerFalseSelect The BlankQuestion________groups operating within the work settings exert strong social controls over the work habits and performance of the individual workers.Correct AnswerInformalMultiple Choice Single AnswerQuestionIn Collegial organization model employee psychological result is:Correct AnswerSelf-disciplineSelect The BlankQuestionOrganization's using ________ model are very successful in the era of globalisation.Correct AnswerSupportiveMultiple Choice Multiple AnswerQuestionThe esteem needs manifest itself in which of the following forms.Correct AnswerNeed for status , Need for power , Need for recognitionSelect The BlankQuestionThe pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.Correct AnswerSecurityMultiple Choice Single AnswerQuestionState the drawback of Vroom's theory.Correct AnswerDoes not provide specific solution to the motivational problemsTrue/FalseQuestionA highly successful scientist may fall in the category of the demotivated people.Correct AnswerFalseMultiple Choice Single AnswerQuestionIn which type of corporate culture, do the members have a strong sense of identification and recognize the interdependence?Correct AnswerClanMultiple Choice Single AnswerQuestionOrganizational Socialization isCorrect AnswerA systematic process by which new employees are brought into organizational cultureMultiple Choice Single AnswerQuestionIntelligence and boredom have a positive and direct-Correct Answerco-relationshipMultiple Choice Single AnswerQuestionFundamental force motivating the human organism isCorrect AnswerSelf actualizationSelect The BlankQuestionThe ________ teams are concerned with rotating tasks and assignments amongst its members.Correct AnswerSelf-managedTrue/FalseQuestionThe self-managed teams usually consist of employees whose work is related to manufacturing an entire product.Correct AnswerTrueSelect The BlankQuestionThe concept of organizational stress was first evolved in the classic work of ________.Correct AnswerKahn et alSelect The BlankQuestionSidha Samadhi Yog is one of the modern therapies of ________.Correct AnswerMeditationSelect The BlankQuestionThe ________ studies were the first to emphasize the importance of task and human dimensions in assessing leadership.Correct AnswerOhio StateTrue/FalseQuestionFred Luthans is known as the father of "Scientific Management".Correct AnswerFalseMultiple Choice Single AnswerQuestionWhich of the given factors are also known as dissatisfiers?Correct AnswerHygiene factorsTrue/FalseQuestionWhile physiological need have a reference to the future, the safety needs take care of the present.Correct AnswerFalseTrue/FalseQuestionAccording to Herzberg's factor, hygiene factor for one employee is the hygiene factor for all the employees within the organization.Correct AnswerFalseSelect The BlankQuestionOrganizational________represents a complex pattern of beliefs, expectations, ideas, values and attitudes shared by the members of the organization.Correct AnswercultureMultiple Choice Single AnswerQuestionAn important factor in implementing rest pauses lies in its-Correct AnswerplacementSelect The BlankQuestionThe ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.Correct AnswerParticipativeMultiple Choice Multiple AnswerQuestionIdentify the process influence personality development.Correct AnswerIdentification process , Socialization processTrue/FalseQuestionSo as to cope with stress effectively, it is necessary to have a health body.Correct AnswerTrueSelect The BlankQuestionProductivity is increased ________ with the help of music.Correct AnswerindirectlyTrue/FalseQuestionAt the norming stage, the team is involved in defining goals.Correct AnswerFalseMultiple Choice Single AnswerQuestionRepetitive jobs appear to be least-Correct AnswerinterestingMatch The FollowingQuestionCorrect AnswerEvent in the surrounding environment strongly influence.The way people behave at any particular time.It is interesting to know that the word personality by derivation should meanWhat an individual only appears to be not what he really is.Monetary rewards, authoritarian leadership style and motivational strategies for performance are ineffective.When applied to intelligent, independent, confident worker.Personality is a stable set of characteristics and tendenciesThat determine those commanlities and differences in the psychological behaviour of peoplePersonality is the organization of an individualsPersonal pattern of tendencies.Match The FollowingQuestionCorrect AnswerA can have strong super ego isLikely to be in constant and pronounced battle with the id.A personality becomes disorderlyWhen either the id or super ego is active.Cattell has extensively worked on traitsIn various work settings employing a number of psychological measuresId is pressing for satisfactionThe ego is trying to delay it.When too much energy is consumed by ego in mediating between the id and super egoAn individual personal development is adversely affected.True/FalseQuestionThere exist some organizational stressors which relate to its structure and climate.Correct AnswerTrueSelect The BlankQuestionThe ability to think in terms of models, frameworks, and broad relationships is known as ________ skill.Correct AnswerConceptualMultiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect AnswerFree ReinTrue/FalseQuestionAt the supervisory level the requirement of conceptual skill is the highest.Correct AnswerFalseSelect The BlankQuestionIndustrial psychology focuses its attention on the development of tests for the________of employees.Correct AnswerrecruitmentMultiple Choice Multiple AnswerQuestionThe factors which contributed to the rise of human relations movements areCorrect AnswerThe great depression , The rise of trade unionism , Hawthorne experimentsMultiple Choice Multiple AnswerQuestionFrederick W. Taylor developedCorrect AnswerWage payment plans , Internal parity of wages , External parity of wages , Non-financial incentivesTrue/FalseQuestionMorale indicates a group phenomenon.Correct AnswerTrueTrue/FalseQuestionThe higher the number of the petty grievances, the higher is the morale.Correct AnswerFalseTrue/FalseQuestionHandling of crises by managers and employees reveals an organizational culture.Correct AnswerTrueSelect The BlankQuestionA person of lower than normal intelligence is less bored by ________ work.Correct AnswerrepetitiveTrue/FalseQuestionMusic has a direct effect on productivity.Correct AnswerFalseTrue/FalseQuestionFeeling of insecurity usually makes a man under-productive.Correct AnswerTrueTrue/FalseQuestionOB is mainly concerned with the study of human behavior at work.Correct AnswerTrueTrue/FalseQuestionMaximum adaptation occurs during the stage of resistance.Correct AnswerTrueMultiple Choice Multiple AnswerQuestionThe blue print of human behaviour at work is represented byCorrect AnswerProcedures , Rules , RegulationsSelect The BlankQuestionA ________ person has a cause and an ideology to fight for achieving the set goal.Correct AnswerSelf-actualizedTrue/FalseQuestionRepetitive tasks give rise to the same degree of boredom in all persons.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionBasic Organizational Behaviour concepts take into considerationCorrect AnswerNature of people , Nature of organizationTrue/FalseQuestionA manager can be effective by just having a sound knowledge of his area of workCorrect AnswerFalseMultiple Choice Single AnswerQuestionDuring which phase it is seen that the adaptation energy is exhausted and the resistance level begins to decline in an irreversible manner?Correct AnswerState of exhaustionMultiple Choice Multiple AnswerQuestionWhat are the principles of job enlargement?Correct AnswerRotating the assignments , Challenging the employees by increasing the expected production , Adding other tasks to the jobSelect The BlankQuestionThe ________ motivator includes introducing new and more difficult tasks to an employee, who will be doing them for the first time.Correct AnswerGrowth and learningMultiple Choice Multiple AnswerQuestionFiedler has described situational favorableness in terms of three empirically derived dimensions, viz:Correct AnswerThe leader member relationship , The degree of task structure , The leader's positional powerSelect The BlankQuestionThe communication process can be improved by ________.Correct AnswerReducing status barriersMultiple Choice Multiple AnswerQuestionBenevolent - Authoritative leaderCorrect AnswerTrusts his subordinates , Has confidence in subordinates , Uses formal communicationTrue/FalseQuestionAttitude always remains inside a person.Correct AnswerTrueTrue/FalseQuestionEvery manager is intimately concerned with the issue if the attitude can be changed.Correct AnswerTrueTrue/FalseQuestionAn individuals own social and personality features does not cause a divergenceCorrect AnswerFalseMultiple Choice Single AnswerQuestionHuman behaviour is based on instinctsCorrect AnswerWilliam JamesTrue/FalseQuestionVroom theory has taken into consideration the individual differences based on individual perceptions.Correct AnswerFalseTrue/FalseQuestionA self actualization person is task oriented and is not taken in by the personal criticism or prise.Correct AnswerTrueTrue/FalseQuestionRewards for behaviour in support of change help in overcoming resistance for change.Correct AnswerTrueMultiple Choice Single AnswerQuestionThere are three broad categories of stressesCorrect AnswerOrganization stressorTrue/FalseQuestionRole ambiguity ,role conflict , role overload etc. are some organizational stressors relating to the role in the organizationCorrect AnswerTrueMultiple Choice Single AnswerQuestionHawthorne studies points out the need forCorrect AnswerRecognitionSelect The BlankQuestionThe ________ of stimuli implies that the more intense the ________ audio or visual, the more is the likelihood it will be perceivedCorrect AnswerintensityCorrect AnswerstimulusSelect The BlankQuestionAlthough understanding differences in ________ is important, behaviour always involves, an ________ of the person and the situationCorrect AnswerpersonalityCorrect AnswerinteractionSelect The BlankQuestion________ attitude is also a ________ of the trust in the communicator by the employeesCorrect AnswerChangingCorrect AnswerfunctionSelect The BlankQuestionThe study of OB investigate the ________ that individuals, ________ and structure have on behaviour.Correct AnswerimpactCorrect AnswergroupsSelect The BlankQuestionMorale essentially is ________ to ________ satisfactionCorrect AnswerrelatedCorrect AnswerjobSelect The BlankQuestionOrganizational culture is a pattern of ________ and ________ shared by the members of organizationCorrect AnswerbeliefsCorrect AnswerexpectationsTrue/FalseQuestionProcedural conflict occurs when individuals follow sance process to achieve an objective.Correct AnswerFalseSelect The BlankQuestionAn organization that values formality, ________, standard operating procedures and ________ co ordination has a buearacratic cultureCorrect AnswerrulesCorrect AnswerhierarchicalSelect The BlankQuestion________ is a natural ________ among peopleCorrect AnswerConflictCorrect AnswerdisagreementSelect The BlankQuestionAvoiding refers to ________ and uncooperative behaviours. It is a ________ approachCorrect AnswerunassertiveCorrect Answerlose loseMultiple Choice Single AnswerQuestionFriendship groups areCorrect AnswerEvolved informallyMultiple Choice Single AnswerQuestionTeam is a small number ofCorrect AnswerEmployer with complementary competenciesMultiple Choice Single AnswerQuestionNorming stage of team building isCorrect AnswerSetting rules by which the team will operateMultiple Choice Single AnswerQuestionNorming stageCorrect AnswerNorms are establishedMultiple Choice Single AnswerQuestionEffective communication is the foundationCorrect Answerof modern organizationSelect The BlankQuestionIn the ________ stage harmony develops and norms are ________ .Correct AnswerNormingCorrect AnswerestablishedMatch The FollowingQuestionCorrect Answerface to face interact conditionhighest media richnessfear of reprisalpeople are afraid to speak their mindfiltersemployees ideas get transmitted upwardlateral communicationamong peoplevertical communicationbetween hierarchical positionsTrue/FalseQuestionAn idea, no matter how great, is useless until it is transmitted and understood by othersCorrect AnswerTrueTrue/FalseQuestionEffective communication cannot be seen as the foundation o modern organisations.Correct AnswerFalseMultiple Choice Multiple AnswerQuestionPerception is used inCorrect AnswerSelection of candidate for employment , Performance AppraisalMultiple Choice Multiple AnswerQuestionSituation where individual differences are unimportant areCorrect AnswerEarthquake , Drought , FloodMultiple Choice Multiple AnswerQuestionPhysiological needs areCorrect AnswerBasic Needs , Physical needs , Bodily needsMultiple Choice Multiple AnswerQuestionAtmospheric conditions that affect working environment ar