ORGANIZATIONAL BEHAVIOR CH-1

7/23/2019 ORGANIZATIONAL BEHAVIOR CH-1

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ORGANIZATIONAL BEHAVIOR

T E N T H E D I T I O N



1–2

WELCOME TO OBINTRODUCTION

RULES

HOW CLASS WILL PROCEED

ASSIGNMENTS-32 Minor 1 Major Total Mar! "

#UI$-2 Total Mar! %

Int&r'i&( Proj&)t Total Mar! 1*

M&&t HR H&a+

D&'&lo, #&!tion!

Trn in Int&r'i&( .&/or& Ra0a+an Start!



1–3

AFTER STUDYING THIS CHAPTER,

YOU SHOULD BE ABLE TO:

1. Define organizational behavior (OB).

2. Describe what managers do.

3. Exlain the val!e of the s"stematic st!d" of

OB.

#. $ist the ma%or challenges and oort!nities

for managers to !se OB concets.

&. 'dentif" the contrib!tions made b" ma%orbehavioral science discilines to OB. L

E

A

R

N I

N G

O B

J E C

T I V

E S



1–4

AFTER STUDYING THIS CHAPTER,

YOU SHOULD BE ABLE TO:

. Describe wh" managers re!ire a *nowledge

of OB.

+. Exlain the need for a contingenc" aroach

to the st!d" of OB.

,. 'dentif" the three levels of anal"sis in this

boo*-s model.

L

E A

R

N I N

G

O B

J E

C

T I V

E S

( c o n t ’ d )



1–5

What Managers D

anagerial /ctivities

! a*e decisions

! /llocate reso!rces

! Direct activities of others

to attain goals

anagerial /ctivities

! a*e decisions

! /llocate reso!rces

! Direct activities of others

to attain goals



1–"

Where Managers Wr#



1–$

Manage%ent &'n(t)ns

anagementanagement

0!nctions0!nctions

lanninglanning OrganizingOrganizing

$eading$eadingontrollingontrolling



1–*

Manage%ent &'n(t)ns +(nt,-.



1–/




1–10




1–11




1–12

E 4 ' B ' 5 1-1a

M)nterg,s Manager)a Res



1–13

E 4 ' B ' 5 1-1b

M)nterg,s Manager)a Res +(nt,-.



1–14

E 4 ' B ' 5 1-1c

M)nterg,s Manager)a Res +(nt,-.



1–15

Manage%ent #)s



1–1"

Ee(t)6e Vers's '((ess' Manager)a

A(t)6)t)es +L'thans.

1. 5raditional management

! Decision ma*ing6 lanning6 and controlling

2. omm!nications

! Exchanging ro!tine information and rocessing

aerwor*

3. 4!man reso!rce management

! otivating6 discilining6 managing conflict6 staffing6and training

#. 7etwor*ing

! 8ocializing6 olitic*ing6 and interacting with others

1. 5raditional management

! Decision ma*ing6 lanning6 and controlling

2. omm!nications

! Exchanging ro!tine information and rocessing

aerwor*

3. 4!man reso!rce management

! otivating6 discilining6 managing conflict6 staffing6

and training

#. 7etwor*ing

! 8ocializing6 olitic*ing6 and interacting with others



1–1$

E 4 ' B ' 5 1-2

A(at)n A(t)6)t)es 7 T)%e



1–1*

Enter Organ)at)na Beha6)r



1–1/

8ntr)'t)ng D)s()9)nes t the OB &)e-

E 4 ' B ' 5 1-3a



1–20

8ntr)'t)ng D)s()9)nes t the OB &)e- +(nt,-.

E 4 ' B ' 5 1-3b



1–21


E 4 ' B ' 5 1-3c



1–22


E 4 ' B ' 5 1-3d



1–23


E 4 ' B ' 5 1-3



1–24

There Are &e: As'tes )n OB

Contin&n)Contin&n)aria.l&!aria.l&! x y



1–25

8haenges an- O99rt'n)t7 r OB

9esonding to :lobalization

anaging ;or*force Diversit"

'mroving <!alit" and rod!ctivit"

9esonding to the $abor 8hortage

'mroving !stomer 8ervice



1–2"

8haenges an- O99rt'n)t7 r OB +(nt,-.

'mroving eole 8*ills

Emowering eole

oing with =5emorariness>

8tim!lation 'nnovation and hange

4eling Emlo"ees Balance ;or*?$ife onflicts 'mroving Ethical Behavior



1–2$

E 4 ' B ' 5 1-!

Bas)( OB M-e; tage I



1–2*

The De9en-ent Var)aes

x

y



1–2/

The De9en-ent Var)aes +(nt,-.



1–30




1–31




1–32




1 33

The In-e9en-ent Var)aes

'ndeendent'ndeendent@ariables@ariables

'ndivid!alA$evel'ndivid!alA$evel

@ariables@ariables

OrganizationOrganization

8"stemA$evel8"stemA$evel

@ariables@ariables

:ro!A$evel:ro!A$evel

@ariables@ariables

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ORGANIZATIONAL BEHAVIOR CH-1