1.defineob2.briefly explain personality traits3.define personality4.determinants of personality for an individual5.define organization structure6.major types of org structure7.management functions8.need of studying ob9.challenges and opportunities for ob10.layers of ob11.how to measure personality12. define perception13. big 5 model14. define attitude15. define values16. individual decision making

1.organizational behavior (OB) A field of study that investigates the impact that individuals, groups, and structure

have on behavior within organizations,for the purpose of applying suchknowledge toward improving anorganization’s effectiveness.2.personality.

The dynamic organization within the individual of those psychophysical systems thatdetermine his unique adjustments to his environment.

Personality is the sum of the physical, emotional, social and intellectual characteristics of an individual.

3.AttitudesEvaluative statements orjudgments concerning objects, people,or events.Attitudes are evaluative statements—either favorable or unfavorable—aboutobjects, people, or events. They reflect how we feel about something

4.perceptionA process by whichindividuals organize and interpret their

sensory impressions in order to givemeaning to their environment.

5.valuesBasic convictions that aspecific mode of conduct or end-stateof existence is personally or sociallypreferable to an opposite or conversemode of conduct or end-state ofexistence.

6.organizational structure The way inwhich job tasks are formally divided,grouped, and coordinated.Managers need to address six key elements when they designtheir organization’s structure: work specialization, departmentalization, chainof command, span of control, centralization and decentralization, and formalization.

7.Organizational Structure type: Three of the more common organizational designs: the simplestructure, the bureaucracy, and the matrix structure.Other two types virtual organization and the boundary less organization.

8.Management functions:Henri Fayol wrote that all managers perform five management functions: planning, organizing , commanding, coordinating, and controlling. Today, we have condensed theseto four: planning, organizing, leading, and controlling.

planningA process that includesdefining goals, establishing strategy,and developing plans to coordinateactivities.

organizingDetermining what tasksare to be done, who is to do them,how the tasks are to be grouped, whoreports to whom, and where decisionsare to be made.

leadingA function that includesmotivating employees, directingothers, selecting the most effectivecommunication channels, andresolving conflicts.

controllingMonitoring activities toensure they are being accomplished asplanned and correcting any significantdeviations.

9.Challenges and Opportunities for OB*Responding to Economic Pressures*Responding to Globalization*Managing Workforce Diversity*Improving Customer Service*Improving People Skills*Stimulating Innovation and Change*Coping with “Temporariness”*Working in Networked Organizations*Helping Employees Balance Work–Life Conflicts*Creating a Positive Work Environment*Improving Ethical Behavior

10. why study OB?• To learn about yourself and others• To understand how the many organizations you encounter work.• To become familiar with team work• To help you think about the people issues faced by managers and entrepreneurs

11.MEASURING PERSONALITYSeveral methods can be used to assess personality. These include projective tests,behavioral measures and self-report questionnaires

12.Personality traits are enduring characteristics that describe an individual’s behavior

13.layers of ob

The Individual ,Group ,and Organization14. big 5 model

1.Openness 2.Conscientiousness 3.Extraversion 4.Agreeableness5.Neuroticism