Organization Studyat Wrigley India Pvt l

ORGANIZATION STUDY AT WRIGLEY INDIA PVT L.T.D

GOVT R.C COLLEGE OF COMMERCE AND MANAGEMENT Page 1

http://www.wrigley.com/aunz/index.aspx


Organizational study done at WRIGLEY INDIA PRIVATE L.T.D is

to acquaint myself with the business environment for a period of

one month as a part of the MFA curriculum at the Institute of

Management in Bangalore , Bangalore University. The study was

conducted to understand the structure, function and processes of

various departments and their interdependence. During the

course of study I was able to successfully interact with the

employees of the organization. They were happy to give me all

possible information. They also took me to the plants and

worksites where I got the first hand information about the

organizational processes and its functions.

Objectives of the study:

a. To get an exposure to the working of an organization.

b. To relate theoretical concepts learnt to organizational

functioning.

c. To learn real life application of management.

d. To gain practical knowledge about managerial

activities.

e. To examine the relationship between operational

efficiency and organisation structures.

f. To familiarise with a business organisation.

g. To understand how the key business process are

carried out in organizations

h. Analyze the company through SWOT




i. Understand how information is used in

organization for decision making at

various levels

METHODOLOGY OF THE STUDY:

1. Observation:

By observing the general surrounding, the functional

process, interactions of employees etc. Work site and plants

were visited were the actual process of production and

various activities of various departments were seen and

understood.

2. Data collection:

I. Direct method:

Through interview and discussion I interacted with

the employees and understood the work and

responsibility carried by each of them. This helped me to

understand the various departments and their functions

clearly. Further discussion with them revealed some key

functions and process carried by each department and

the departmental interdependence.

II. Indirect method:

Company’s internal records, publication, annual

report, journal, statutory report, website (official site &




others). The data collected from company’s departmental

manual added key information to this report and help me

to understand the process carried by each department in

detail. Annual reports are used as statistics to reveal the

present scenario of the organization. Previous report on

organizational study formed basis for shaping this report.

SCOPE OF THE STUDY:

The studies help me to develop a practical knowledge about

the working of the organisation.

It helps to get familiarize with the organizational

procedures.

The study helps to understand company’s strategy for

growth, which envisages further expansion of capacity,

modernization of processes, adherence to strict quality

assurance protocols and a drive to boost efficiency in

manufacturing.

LIMITATIONS OF THE STUDY:

Lack of co-operation from certain departments due to

their work load.

The information obtained is not complete, as confidential

matters were not provided for the purpose of study.

The study has limited scope, as it aims an overall

organisational study and not an in-depth study.






Wrigley is a recognized leader in confections with a wide range

of products offerings including gum, mint, hard and chewy

candies, and lollipops. Wrigley’s world-famous brands including

Extra, Orbit and Double mint, and chewing gums, as well as

confectionary brands Skittles, Starburst, Altoids and Life Savers

create simple pleasures for consumers every day. With

operations in more than 40 countries and distribution in more

than 180 countries, Wrigley’s brands bring smiles to faces

around the globe.

The company is headquartered in Chicago, Illinois, employs

approximately 17,000 associates globally, and operates as a

subsidiary of Mars, Incorporated. Based in McLean, Virginia,

Mars has net sales of more than $30 billion, six business


FACTS Year of Establishment:

1991 Nature of Business: Supplier, Manufacturer

Employees: 501 to 1000 Major Markets: Indian Subcontinent Year of Establishment: 1991 Nature of Business: Supplier,

Manufacturer

Employees: 501 to 1000 Major Markets: Indian Subcontinent



segments including Petcare, Chocolate, Wrigley, Food, Drinks,

Symbioscience, and more than 70,000 Associates worldwide that

are putting our Mars Principles into action to make a difference

for people and the planet through our performance.

Business Type Exporter/Manufacturer/Supplier

Products Exporter, Supplier and Manufacturer

Bubble gums, chewing gum, toffees, chocolate toffees, boomer, orbits, candy, and lollipop.

The William Wrigley Jr. Company is an American company

headquartered in the Wrigley Building in Chicago, Illinois. The

company was founded on April 1, 1891, originally selling

products such as soap and baking powder. In 1892, William

Wrigley,jr. the company's founder, began packaging chewing

gum with each can of baking powder. The chewing gum

eventually became more popular than the baking powder itself

and Wrigley's reoriented the company to produce the popular

chewing gum.

The company currently sells its products in more than 180

countries and maintains 14 factories in various countries,

including the United States, Mexico, Australia, the United

Kingdom, Canada, Spain, New Zealand, the Philippines, France,

Kenya, Taiwan, China, India, Poland, and Russia.

In 2004, Wrigley purchased the Life Savers and

Altoids businesses from Kraft Foods forUS$1.48 billion. On

January 23, 2007, Wrigley signed a purchase agreement to



http://en.wikipedia.org/wiki/File:Wrigley_Building_-_Chicago,_Illinois.JPG


acquire an 80 percent initial interest in A.Korkunov for $300

million with the remaining 20 percent to be acquired over time.

On April 28, 2008, it was announced that Mars, Inc would

acquire Wrigley for approximately $23 billion.

Financing for the transaction was provided by Berkshire

Hathaway, Goldman Sachs and JPMorgan. Berkshire Hathaway

holds a minority equity investment in the Wrigley subsidiary. The

corporate headquarters, the Wrigley Building, is

one of the more well-known landmarks on

the Magnificent Mile in Chicago.

FOUNDER

William Wrigley Jr. was born in Philadelphia in

1862, at the height of the Civil War. His father,

William, Sr., was a soap manufacturer, and as a little boy, young

William carried a basket through the streets of

Philadelphia, selling Wrigley's Scouring Soap.

When he became a teenager, William took a full-time job as a

soap salesman for his father. He had a talent for salesmanship,

and he drove a horse and wagon from town to town, trying to

convince stores to stock Wrigley's soap.

William Wrigley Jr. struck out on his own in the spring of 1891

when he was 29 years old. He left Philadelphia for Chicago with

just $32 in his pocket and a dream of running his own business.



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He also had boundless energy and a gift for seeing things from

his customers' point of view.

At the start of his new business in Chicago, William sold his

father's Scouring Soap. As an extra incentive to merchants to

stock the soap on their shelves, he offered "premiums" - free

gifts, such as cans of baking powder. Trouble was, baking

powder turned out to be more popular than soap! Rather than

give up, William switched to the baking powder business.

One day in 1892, William got the idea of offering two free

packages of chewing gum with each can of baking powder. The

offer was a big success. Once again the premium - chewing gum -

seemed to be more popular than the product it was designed to

promote. A year later, in 1893, William Wrigley Jr. introduced a

new gum he called Juicy Fruit. And so began the world’s most

popular and successful chewing gum business!

HISTORY

“William Wrigley Jr. came to Chicago from

Philadelphia in the spring of 1891. He was 29 years

old, had $32 in his pocket and the ambition to start

a business of his own. Besides unlimited

enthusiasm and energy, Mr. Wrigley had great talent as a

salesman. His father was a soap manufacturer, and as a boy, Mr.

Wrigley developed his salesmanship selling Wrigley's Scouring

Soap out of a basket in the streets of Philadelphia. In his early


http://www.google.com.au/imgres?imgurl=http://images.borders.com.au/images/bau/97814034/9781403463470/0/0/plain/william-wrigley-jr-the-founder-of-wrigleys-gum.jpg&imgrefurl=http://www.borders.com.au/book/william-wrigley-jr.-the-founder-of-wrigleys-gum/5013008/&usg=__nemZsZepowie7-KUFsjJxaL1r8M=&h=449&w=400&sz=29&hl=en&start=3&zoom=1&tbnid=-8agd433FLLD9M:&tbnh=127&tbnw=113&ei=x8soUKa0OqyWiQfouIGYCA&prev=/images?q=wrigley's+founder&hl=en&gbv=2&tbm=isch&itbs=1



teens he took a full time job as a soap salesman for his father,

driving a horse and wagon from town to town, calling on retail

stores.

At the start of his new business in Chicago, in April of 1891, Mr.

Wrigley sold Wrigley's Scouring Soap. As an extra incentive to

the merchants, Mr. Wrigley offered premiums. One of these

premiums was baking powder. When baking powder proved to be

more popular than soap, he switched to the baking powder

business. Then one day in 1892, Mr. Wrigley got the idea of

offering two packages of chewing gum with each can of baking

powder. The offer was a big success. Once again the premium -

chewing gum - seemed more promising than the product it was

supposed to promote.

At that time, there were at least a dozen chewing gum companies

in the United States, but the industry was relatively

undeveloped. Mr. Wrigley decided that chewing gum was the

product with the potential he had been looking for, so he began

marketing it under his own name. His first two

brands were Lotta and Vassar.

Juicy Fruit gum came next in 1893, and Wrigley's Spearmint was

introduced later that same year. Getting a foothold in the

chewing gum business was not easy. Existing companies offered




products that were then better known than Wrigley brands. In

1899, the six largest companies merged to form what was known

as "the chewing gum trust," and this combination meant very

serious competition for the developing Wrigley business. (Mr.

Wrigley was offered a chance to join the trust, but he chose to go

his own way.) Several times the young company was on the verge

of going under but finally resist to the trust hegemony."

Mr. Wrigley continued the use of premiums to encourage

merchants to stock his products. He knew that his customers

would be more likely to carry Wrigley's chewing gum if they

received a little "something for nothing." Mr. Wrigley expanded

his premium offers to include items ranging from lamps to razors

to scales. These offers grew to be so successful that he published

premium catalogs to assist his customers in their selection.

Mr. Wrigley also experimented with the idea of using advertising

to encourage more people to buy Wrigley's gum. He was one of

the pioneers in the use of advertising to promote the sale of

branded merchandise. He saw that consumer acceptance of

Wrigley's gum could be built faster by telling people about the

benefits of the product through newspaper and magazine ads,

outdoor posters and other forms of advertising. Then, as more

and more consumers began to ask for and buy Wrigley's chewing




gum in the stores, the storekeeper would naturally want to keep

a sufficient stock of Wrigley brands on hand.

This idea was put to the test when Mr. Wrigley decided to

concentrate on popularizing a spearmint-flavored gum, which he

believed to be a superior product - the now famous Wrigley's

Spearmint. Because this brand was a slow seller at first, in1906,

Mr. Wrigley decided to advertise the gum on a modest scale in

the three eastern cities of Buffalo, Rochester and Syracuse. The

results were promising.

The company was also rapidly becoming an international

business. Through exports to many countries, Wrigley brands

became known the world over. The first factories established

outside the United States were in Canada (1910), Australia

(1915), Great Britain (1927) and New Zealand (1939). Different

preferences in the international markets led to new types of

products and flavors. Perhaps the most successful product for

the Wrigley Company outside the United States is the pellet-

shaped chewing gum most often sold under the "P.K" brand

name.

During World War II, Philip Wrigley, son of the founder and then

president, led the company in an unusual move to protect the

reputation of its brands. Because of war conditions, supplies of



top-grade ingredients became limited. At the same time, the

demand for chewing gum increased. Large quantities were

supplied to the Armed Forces, since gum helped ease tension,

promote alertness and improve morale among the fighting men.

The company could not make enough top-quality gum to meet

everyone's needs. So rather than change the high quality that

people expected in these brands, the company took Wrigley's

Spearmint, Doublemint and Juicy Fruit off the civilian market. By

1944, the entire output of these brands was directed to the U.S.

Armed Forces overseas.

For civilians, the company developed a wartime brand. The

company told the public honestly that this product, though pure

and wholesome, was not quite good enough to carry a standard

Wrigley label. Soon after that, top-grade materials became so

scarce that pre-war quality gum could not be produced even for

the Armed Forces. So the company completely stopped making

its established brands, and the special wartime brand was

supplied to the Armed Forces. Meanwhile, a unique advertising

campaign continued to keep the name and quality of Wrigley's

gum in consumers' minds, even though they couldn't buy it.

Dramatic ads featured a picture of an empty Wrigley's Spearmint

gum wrapper with the slogan "Remember This Wrapper".




After the war's end, the company was again able

to purchase the ingredients used in its established

brands. Wrigley's Spearmint came back on the

market in 1946. Juicy Fruit followed later that

same year, and Double mint reappeared in 1947.

Though these brands had not been sold in the

United States for two years, they quickly regained

and then exceeded their pre-war popularity. The

Wrigley Company then concentrated on expanding

its global market. In addition to the already

existing facilities in Chicago, Australia, Canada,

Great Britain and New Zealand, sales offices were

opened throughout Asia and Europe. To

accommodate the increasing demand for Wrigley

products,

Factories were built in the following locations: Manila Philippines (1965); Biesheim, France (1967); Salzburg, Austria (1968); Nairobi, Kenya (1971); and Taipei, Taiwan (1978).

To meet changing consumer tastes, the Wrigley Company introduced non-tack Freedent gum, Big Red cinnamon gum and Hubba Bubba bubble gum in the mid-1970s. Responding to the demand for a good-tasting sugarfree product, the Wrigley Company introduced Extra sugarfree chewing gum in 1984. Today Wrigley brands of chewing gum are enjoyed in over 100 countries throughout the world, and the Wrigley Company is the recognized leader in its field.”



About Gum

Spruce trees.

People worldwide have chewed on natural materials

for hundreds of years. Some of these materials

include thickened resin and latex from certain types

of trees, various sweet grasses, leaves, grains and

waxes. The ancient Greeks chewed mastic gum (or

mastiche, pronounced "mas-tee-ka") for centuries. This

substance is formed from the resin contained in the bark of the

mastic tree found mainly in Greece and Turkey.

Grecian women favored chewing mastic gum to

clean their teeth and sweeten their breath.

The Indians of New England taught American colonists to quench their thirsts by

chewing the gum-like resin that forms on spruce trees when its bark is cut. In the

early 1800's, lumps of this spruce gum were sold in the eastern United States,

making it America's first commercial chewing gum. Sweetened paraffin wax

became an acceptable alternative around 1850 and eventually surpassed spruce

gum in popularity.

Gum, derived from the sapodilla tree, was

brought to the U.S. in the 1860s, and inspired

the gum we know today.




Modern gum products evolved from a chicle-based gum brought

to the United States in the early 1860s. Chicle is derived from

the milky juice (latex) of the sapodilla tree that grows in tropical

rain forests of Central America. This tree is found mainly in the

areas of Mexico, Guatemala and Belize, which lie within the

Yucatan Peninsula.

Due to the increased popularity of these products, the demand

for chicle rose quickly. But, as chicle-suppliers soon realized,

their ability to supply chicle was limited by the trees from which

it was derived. The trees needed an average of four to eight

years of rest between tappings. When chicle-bearing trees of

Central America could not keep up with demand, manufacturers

turned to synthetic gum bases to continue their business.

Paraffin, originally discovered in 1830, was an option as it is

colorless, odorless, tasteless and plentiful, but

others kept searching for a better material. An

Ohio dentist used rubber to create a gum product for jaw

exercise and gum stimulation. William F. Semple was honored

for this work with the first patent to manufacture chewing gum

in December 1869.

Today, gum base is made of man-made latex and divided into two

major categories, chewing and bubble gum, with the latter

having more elasticity. In recent years, nonstick gum bases for

chewing and bubble gums have been formulated to satisfy the

chewing needs of more consumers.




RECENT CHANGES IN GUM

In June 1974, a Marsh supermarket in Troy, Ohio installed the

first code scanning equipment. The first product to be scanned

using a UPC bar code was a 10 pack of Wrigley's Juicy Fruit gum.

This pack of gum is now on display at the Smithsonian

Institution's National Museum of American History.

In some countries, xylitol is used to sweeten gum, instead

of aspartame. By avoiding sugar, the chance of tooth decay is

lowered, since the sugar otherwise used may turn into acid after

chewing the gum. It is also claimed that in chewing, it may help

to remove food residues. Xylitol based products are allowed by

the U.S. Food and Drug Administration to make the medical

claim that they do not promote dental cavities

Objectives of 2012

a. Maintain “compliant rating ‘’ with atleast one chapter scores “excellence” on mars q-fs audit.

b. Reduce factory controllable complaints from 0.57 to 0.43 per million SSUs by year end 2012

c. Improve product defect rate from 624 to 561 by year end 2012

d. Improve formula management conformance from 94%to99%




e. Achieve finished products sensory panies conformance of 99.8%

f. Implement focus- 90%

Vision and missions

Vision ;- Wrigley creating simple pleasures to brighten to

everyone’s day.

Our purpose;- Wrigley is without boundaries because that’s

how we see in the world. Weather is piece of gum to keep your

mouth healthy , fresh and clean or a handful of candy to put a

smile on your the goodness our products bring never get lost in

translations.

Our creativity drives us forward to new place , new products ,

new occasions and new way for the word to enjoy Wrigley so

whenever you want to add a little extra flavor to your day we’re

right at your fingertips and right by your side.

Missions;- Achieving world class manufacturing excellence

through ownership and development a continuous improvement

and winning culture.

PROMOTERS BACKGROUND




Martin Radvan is President of the Wm. Wrigley Jr. Company,

responsible for the Company's worldwide strategy, operations

and business performance.

With 25 years at Mars, Incorporated, he brings a vast and

diverse experience, having worked in a number of functional

roles, leadership positions, business segments and countries.

After providing instrumental leadership in transitioning Mars

from a regionally structured organization into globally

aligned business segments, Radvan served most recently as

the President of the Mars Drinks segment. There, he led the

successful acquisition and launch of Alterra and The Bright

Tea Co. brands.

Prior to leading Mars Drinks, Radvan served as President and

Chief Information Officer of Mars Information Services,

overseeing the company’s global information technology



organization.

His tenure with Mars began with an entry-level position with

Product Supply in the United Kingdom. He went on to hold a

number of positions of increasing responsibility in customer

service, logistics, sales, finance and information technology,

which were located in various parts of the world, including

the UK, the Middle East and France.

He holds a BSc in Engineering Science from Leicester

University in the UK.

CORPORATE LEADERSHIP

On October 23, 2006, William D. Perez succeeded Bill Wrigley

Jr. as CEO. He is the first person outside the Wrigley family to

head the 120-year-old company. Bill Wrigley Jr. retained the post

of executive chairman.

CEO line:

1891–1932 - William Wrigley Jr. (1861–1932)

1932–1961 - Philip K. Wrigley (1894–1977)

1961–1999 - William Wrigley III (1933–1999)

1999–2006 - William Wrigley, Jr. II (1963–)

2006–2008 - William Perez

2008–2011 - Dushan "Duke" Petrovich

2011 - Present - Martin Radvan.



PRINCIPLES INTO ACTION

Wrigley is dedicated to bringing a brighter world to life in every

way we can. Our products bring simple pleasures into people’s

lives every day. But beyond the happiness we offer our

consumers, we also believe strongly in our role in the wider

world, a role of responsibility and strong citizenship

The Five Principles – Quality, Responsibility, Mutuality,

Efficiency, and Freedom

Quality;- The consumer is our boss , quality is our work &value

for money in our goal.




Responsibility; - as individual , we demand total responsibility

from ourselves ,as associates ,we support the responsibility of

others.

Mutuality;- An mutual benefits is shared benefits

a shared benefits will endure.

Efficiency;- we use resources to the full waste nothing &do only

what we can do best.

Freedom;- we needed freedom to shape our future, we needed

profit to remain free.

Advancing Oral Care

For more than 25 years, we’ve supported independent, clinical research into the oral care benefits of chewing sugar-free gum. In fact, we pioneered much of the research that’s been critical in establishing gum’s role in the oral-care routine, which played a significant part in the positive opinions recently issued by the European Food Safety Authority (EFSA).

Today, leading dental associations in 22 countries, as well as the FDI World Dental

Federation, support the oral care benefits of chewing sugar free gum.

Wrigley Oral Healthcare ProgramA key element of our commitment to oral care is helping professionals and consumers better understand the role of sugar-free gum in a regular oral-care routine. Our Wrigley Oral Healthcare program, launched in Germany in 1989 and now operating in 47 countries, aims to promote better oral health among local communities.




Wrigley Company Competitors

Companies Location

Ajinomoto Co., Inc. Tokyo, Japan

CCA Industries, Inc. East Rutherford, NJ

CSM nv Diemen, The Netherlands

Industries Where Wrigley Company Competes

Candy Manufacturing Food Manufacturing Flavoring, Spice & Other Ingredient Manufacturing Seasoning & Dressing Manufacturing


http://www.hoovers.com/company/CSM_nv/stjcji-1-1nji3i.html

http://www.hoovers.com/company/CCA_Industries_Inc/rtxyri-1-1nji3i.html

http://www.hoovers.com/company/Ajinomoto_Co_Inc/hhstci-1-1nji3i.html






BRANDS

Wrigley brands are well-known

and loved worldwide. Three of

these brands - Juicy Fruit®,

Wrigley's Spearmint® and

Altoids® - have herites stretching

back more than a century. Other

well-loved brands include Orbit®,

Extra®, Starburst®,

Doublemint®, Skittles®,

Freedent®, Airwaves®, Life

Savers®, Eclipse®, and

Winterfresh®. Wrigley sells its

products in more than 180

countries around the world.

The following products will manufactured by Wrigley India private ltd .




.SPEARMINT GUM DOUBLEMINT

TUNES

STARBURST

SKITTLES

ORBIT

LOCKETS

JUICY FRUIT

HUBBA BUBBA

EXTRA

AIRWAVES

Eclipse

Altoids

SPEARMINT GUM

Wrigley's Spearmint is a brand of Wrigley's chewing gum. Wrigley's launched the brand in 1893 and markets the gum as its classic brand, although the company's brand Juicy Fruit has been on the market slightly longer. As the name implies the gum is flavored with the spearmint plant.

Although the chewing gum was pulled out of the market during the Second World War, Wrigley's launched a successful campaign to keep it in the minds of customers


http://en.wikipedia.org/wiki/Altoids

http://en.wikipedia.org/wiki/Eclipse_(chewing_gum)


http://en.wikipedia.org/wiki/File:Spearmint_package.jpg


In 2004, it was relaunched in the US and UK with the slogan "even better, longer lasting".

DOUBLEMINT

"Double the fun!"

Double mint is a flavor of chewing gum made by

the Wrigley Company. It was launched in the

United States in 1914

Generations have enjoyed the great refreshing taste of Wrigley's

Doublemint, making it one of the biggest gum brands in the

world. Now available in over 140 countries, Wrigley's

Doublemint is loved the world over.

TUNES "Helps you breathe more easily"

Tunes are one of Britain’s best-loved brands. It’s been helping

you breathe more easily for years. So when you’re feeling a bit

stuffy or need a bit of menthol clarity, grab some Tunes.


http://en.wikipedia.org/wiki/File:Doublemint.jpg



STARBURST

"Enjoy the summer all year!"

Starburst is the sweets that embody summertime. The time of

the year where we all enjoy going out and spending time with

friends and family. They are bursting with the juice of real

summer fruits so unwrap the mouth-watering fruity chew and

enjoy the summer all year round! Starburst is available in Fruity

Chews and Sour Chews variants. New from Starburst is brand

new Starburst® Tongue Tangles - fruit chews with an oozing

sour centre. These tasty new additions to the Starburst family

will be liquid filled and available in three original and juicy

flavours.

SKITTLES"

Taste in colour"

Do you like the red or the green … or

the orange or the purple? Skittles are




the only sweets that are tasted in colours, not just flavours . They

are quirky, creative and brimming with colorful personality, just

like their fans. Skittles are available in Fruits flavors’ and also in

Crazy Sour flavors’ for those who think they can handle them!

ORBIT "Helps fight the plaque you can’t see"

Orbit was launched in 1944 in the United States as a

replacement brand by Wrigley due to rationing of gum-making

ingredients in World War II. The ingredient list of Orbit gum

during the Second World War was gum base, sugar, corn syrup,

softeners and artificial fruit flavors

Orbit is a brand of sugarless chewing gum from the Wrigley

Company. In the United States, where it was re-launched in

2001.


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http://en.wikipedia.org/wiki/File:Orbit_(gum).jpg



When you consume sugary food or drinks, invisible plaque builds

up on your teeth, eventually leading to tooth decay. Chewing

sugarfree gum after eating or drinking is proven to help protect

teeth and gums that’s because the action of chewing stimulates

saliva production - nature's very own ingredient for getting rid of

harmful acids in the mouth. Orbit Complete has been approved

by the British Dental Health Foundation and Irish Dental

Association. Find out many more Benefits of Chewing.

Reasons to Chew:

Chewing Orbit Complete with Xylitol can help:

• clean teeth in between brushings

• strengthen teeth and gums

• stop acid attacks

• rebuild tooth enamel

• put a stop to plaque formation

• freshen breath

LOCKETS "Helping you through

winter colds"

Lockets is a familiar and trusted brand that has been helping

Brits to keep going through winter colds and sore throats for


http://www.wrigley.com/uk/benefits-of-chewing.aspx


http://www.google.com.au/imgres?imgurl=http://howlosedoublechin.com/wp-content/uploads/chewing-gum-double-chin.jpg&imgrefurl=http://howlosedoublechin.com/chewing-gum-for-prevent-double-chin/&usg=__Y0EY5KNprcrVlU6dBXz-Tqtw4Tk=&h=466&w=700&sz=51&hl=en&start=11&zoom=1&tbnid=XNbB1arGQ_R1MM:&tbnh=93&tbnw=140&ei=iMsoUNCYIqW0iQeI24HYBw&prev=/images?q=chewing+gum&hl=en&sa=X&gbv=2&tbm=isch&itbs=1


years, by helping clear your nose and soothe your throat. It's a

medicated lozenge with menthol, eucalyptus, vitamin C and a

soothing centre containing honey that provides double action

relief you can trust. So whether you're looking for symptomatic

relief for a blocked nose or a sore throat you know can depend

on trusty Lockets to help you get through your day.

JUICY FRUIT "The Original Fruit Gum"

Juicy Fruit is a brand of chewing gum made by the Wrigley jr. company a U.S. company that since 2008 has been a subsidiary of the privately-held Mars, Incorporated. It was introduced in 1893, and in the 21st century the brand name is recognized by 99 percent of Americans, with total sales in 2002 of 153 million units.

HUBBA BUBBA


http://en.wikipedia.org/wiki/File:Juicy_Fruit.svg

http://www.wrigley.com/aunz/brands/hubba-bubba.aspx



If you love blowing huge bubbles, then you’ve definitely come to

the right place! Hubba Bubba has loads of fabalicious flavours to

keep your taste buds tantalised. With Hubba Bubba – which

contains no artificial colours - you can enjoy hours of

bubbletastic fun!

EXTRA

Whatever you eat, chew Wrigley’s extra From doughnuts to

sandwiches and from orange juice to coffee, our days are filled

with essentials, treats and pick me ups. Whilst food and drink are

necessary and enjoyable ways of getting us through the day, they

can leave a lingering effect on our teeth and mouth. Whatever

you eat and drink, chewing Wrigley’s Extra sugarfree gum helps

keep your teeth clean and your mouth fresh.

Extra is the UK’s favourite gum brand and is used by millions of

people to stay clean, fresh and confident throughout the day.

..


http://www.google.com.au/imgres?imgurl=http://s5.thisnext.com/media/largest_dimension/39184391.jpg&imgrefurl=http://www.thisnext.com/item/347E3E62/Wrigleys-Extra-SPEARMINT&usg=__JhJHT-GYCC8MdudJjqqrjg5-aSo=&h=400&w=400&sz=24&hl=en&start=31&zoom=1&tbnid=FK0i6Z4tcrrb0M:&tbnh=124&tbnw=124&ei=SMsoULzNG66ziQfNrICADw&prev=/images?q=wrigley's&start=20&hl=en&sa=N&gbv=2&tbm=isch&itbs=1


AIRWAVES When you need to step up to the challenge, KICK UP A GEAR® with Wrigley’s Airwaves, with its unique invigorating ‘kick’. Just get in the right state of mind and you can exceed the limits of what you thought possible

Eclipse

Eclipse is a brand of chewing gum and breath mint, first

introduced in the U.S by the Wrigley Company in 1999 as its

first entrant into the pellet gum segment. However, it was

modeled after Excel in Canada, which was launched in 1991,

eight years before Eclipse was launched

ALTOIDS

Altoids, the Original Celebrated Curiously Strong Mints, were first produced in England at the turn of the 19th century during the reign of King George III. Smith & Co. (est. 1780), the small London firm that developed the original "curiously strong" recipe, later became part of Callard & Bowser, a prestigious English confectioner founded in 1837.

Altoids peppermints are specially formulated peppermint lozenges many times stronger than ordinary mints. Their curious strength comes from the more than generous use of real


http://en.wikipedia.org/wiki/Eclipse_(chewing_gum)


http://en.wikipedia.org/wiki/File:Eclipsegum.JPG

http://en.wikipedia.org/wiki/File:Altoid_and_tin.JPG


peppermint oil, as prescribed in the original recipe developed by Smith & Co. at the turn of the 19th century.

Today, all Altoids varieties including: Peppermint, wintergreen, Spearmint, Liquorice, Cinnamon, Ginger, and Creme de Menthe are made to the same exacting standards as the original Altoids recipe developed more than 200 years ago.

OTHER PRODUCTS

Altoids Big League Chew (until November

2010) Bubble Tape Cool Air Eclipse Excel Hubba Fergie Spec Savers

Gummi Savers Life Saver Minis Life Saver Fusions Creme Savers

BENEFITS OF CHEWING

You love to chew gum because it tastes great and helps freshen your breath, but

did you know there may be additional benefits to chewing gum. More than two

decades of research and consumer outreach have driven Wrigley's leadership in

oral care with consumers and within the professional and scientific community. In

fact, according to some of that research, chewing sugar-free gum for 20 minutes

after eating or drinking can help protect your teeth. Because of studies like this,


http://en.wikipedia.org/w/index.php?title=Spec_Savers&action=edit&redlink=1

http://en.wikipedia.org/w/index.php?title=Hubba_Fergie&action=edit&redlink=1

http://en.wikipedia.org/wiki/Excel_(gum)

http://en.wikipedia.org/wiki/Eclipse_(gum)

http://en.wikipedia.org/wiki/Bubble_Tape

http://en.wikipedia.org/wiki/Big_League_Chew

http://en.wikipedia.org/wiki/Altoids


http://en.wikipedia.org/wiki/File:Wrigley's_Gum_1920_Ad.jpg


more and more consumers and dental professionals around the world are

remembering to “Eat.Drink.Chew.” to help practice good oral

health, especially when on-the-go.

In addition to the well-known oral care benefits, sugar-free gum can provide a way

to help manage your calories. Even small decreases in calories, according to

experts, can have a big impact in the long-term, so chewing a five calorie stick of

sugar-free gum instead of reaching for high-calorie snacks could be an effective

way to help you reduce calorie intake.

a. Improve Oral Health

b. Diet and Weight Management

c. Focus, Concentration & Alertness

d. Stress Relief

COMPETITORS

Top Wm. Wrigley Jr. Company Competitors

Companies Location

Ajinomoto Co., Inc.

Tokyo, Japan

CCA Industries, Inc.

East Rutherford, NJ

CSM nv Diemen, The Netherlands

Competitor on file

Cornellà De Llobregat, Barcelona

Competitor on file

Copenhagen, Denmark


http://www.hoovers.com/company/CSM_nv/stjcji-1-1nji3i.html







Competitor on file

Akron, NY

Competitor on file

México, D.F., Mexico

Competitor on file

Hershey, PA

Competitor on file

New York, NY

Competitor on file

Northfield, IL

Industries Where Wm. Wrigley Jr. Company Competes







Introduction

Departmentation is a part of the organization process.

Departmentation means deciding and grouping the activities an

employee of an enterprise into various departments.

Departmentation implies the division the total work of an

enterprise into individual functions and sub functions. Then

either on the basis of similarity of work or needs of efficiency,

these various functions and sub functions is grouped together

into work units. The work units so formed may be called

departments divisions units or by any other name.

Need and Importance of Departmentation

Generally the larger size of an organization the greater the

need for departmentation contributes to the success of

enterprises in a number of ways that are given below:

It increases the opening skills and efficiency or organization

Departmentation involves division of function and fixation or

responsibility of different executives.

The Manager in charge of different departments is given

certain powers and is allowed to take the decision with the

power given to them.

As departmentation involves division of functions and

responsibility among different executives there is a scope

for expanding the organization to an indefinite degree.




The activities of various departments can be evaluated by

the management and pinpoint the department, which are

not managed properly.

Departmentation are also providing some other advantages

such as facilitating budget preparation, effective control of

expenditure attaining specialization, better coordination

among the managerial personnel.

Fundamentals of Departmentation

The important consideration which should be kept in mind by

the management at the time of drafting departmentalized

organization plans are as follows:

Specialization:

The method of departmentation used should be such as to

yield the benefit of specialization.

Control:

Departmentation should provide for effective control of

activities performed in different departments.

Economy:

It should not resent in an excessive financial burden to

the enterprises.

Ground work:




It should make certain preparation and prepare the

ground for instance for decentralization of

authority for enforcing adequate controls.

Co-ordination:

There must be a proper mechanism for coordinating the

activities of different departments so as to enable the

enter prices to achieve its objectives successfully.

FUNCTIONAL DEPAERTMENTS

1. PRODUCTION

2. UTILITY

3. P&O, HR

4. ENGINEERING

5. LOGISTICS

6. FINANCE AND TAXATION

7. QUALITY

8. ESH

9. TAXATION DEPT




Bangalore Factory Organization chart


Director-supply chain

Sr manager-Finance

Assistant manager

Executives-Finance

Executives

HR director

DM-P&O

Executive-P&O

Head of procurement

Executive-ind purchase

Plant operation manager

Regional ESH manager

Senior Factory Quality manager

Sr executive-QA

Sr executive -QA

Executive

Logistics manager Engineering manager

Sr executive Log

Executive WH

Sr Executive production planning & DMG

Executive-stores

Executive WH

Executives

Executives

Executives

Executives

Sr executive-maintenance

Sr executive-project

Executive-process



ESH DEPARTMENT (ENVIRONMENT & HEALTH DEPT)

Environment Safety & Health department

Environment , Safety& Health Mission Statement


Factory manager

(Anil Tomar)

Environment

(Srikant )

Safety

(Harjinder singh modi)

Health (Harjinder singh modi)

Monitoring

Srikant

Maintenance

Suresh

Statutatory

Srikant

Compliance

Harjinder singh modi

First aid

Harjinder singh modi

Process Harjinder singh modi

Wrapping Harjinder singh modi

Manufacturing

HSM



We at Wrigley India pvt ltd. Are committed to provide safe system of work, resources, training and education . to this end we will encourage and seek active involvement of one and all in order to establish, maintain a safe &healthy working environment. We are also committed to protect the natural environment against adverse impact, incorporate and develop good house keeping practices inline with our business needs.

ESH POLICY :

We are Wrigley india pvt ltd are committed to provide healthy

and safe environment in and around work place, there by

eliminating risk to human health ,enabling safe work place .

WIPL is especially dedicated to maintain the safety and health of

the associates, customers &neighbors as well as preserving and

enhancing the integrity of our environment this commitment is

supported by the management and is individuals and collective

responsibility of all Wrigley associates and partners. We achieve

this by our ESH management system and…….

To comply with or exceed all applicable environment ,safety

&health regulation.

Conserving natural resources through pollution prevention ,

energy conservation and waste reduction by reuse , recycling ,

re-process and re- engineering methods.




Setting and monitoring of ESH objective and targets to improve

associates safety and health to reduce adverse environment

improve WIPL and surrounding .

Educating & training to instruction ESH values throughout the

company and our partners

Integrate environment , safety & health consideration into our

business planning, decision-making process,

manufacturing operation and our products.

Encourage our suppliers, distributors and contractos to follow

procedures and will benefits the environment , safety &health of

these who may be affected by their business activities.

Proactive aspects & hazard identification, elimination & control,

continually improve our ESH performance ,

Ensuring proper handling & disposal of waste generated,

Review , update and communicate this policy on a regular basis.

Safety pledge:

Hold myself & others around me accountable for safe behaviour.

Complete all my required safety trainings

Report all safety hazards & injuries to my supervisor

To commit to zero injuries.

Safety Functions:




1st priority to safety. Accidents prevention To provide personal protective equipments (PPE’s) like

safety shoes, helmet, mask, white coat, etc to all employees.

Safety education. Storage safety management system. Mog dril – artificial Fire program Dust collectors Behaviour base safety (BBS) its a coaching process. Explosion prevention only in Wrigley

General safety procedures:

Fire prevention & protection. Housekeeping & cleaning in the work area to be maintained Electrical safety precaution should be implemented to

prevent electric shock Job specific PPE & safety devices to be provided Trained first aiders with first aid station should be ensured

Associate Safety:Our associates’ safety is critical, and to make certain we’re operating a safe and productive workplace, we’ve built environmental, safety and health considerations into every stage of our manufacturing operations. On the factory floor, our associates are dedicated to upholding this commitment, evidenced by exceptional consistency in lost workday records. In 2010, eight Wrigley facilities achieved 1 million or more hours without a lost workday accident.

FINANCE AND ACCOUNTS DEPARTMENT




It is the life blood of every organization. It is concerned with managerial decision making. This department id concerned with proper utilization of cash. It identifies the sources of finance where to borrow. It has abundant of Functions which can be enumerated as follows:

OBJECTIVES:

To protect the financial interests of the company.

It helps in achieving the business results (Profitably)

Monitoring the funds, collection and payment.

Liaison with banks and financial institutes.

Controlling the inflow and outflow of cash.

Financial planning and mobilization of cash.

To see that company does not suffer from want of finance.

To exercise the cost control and cost reduction techniques.

To monitor the budget and budgetary control.

Functions

1.Wrigley accounts


http://images.google.com/imgres?imgurl=http://hullstudent.com/files/money_tree5.jpg&imgrefurl=http://www.hullstudent.com/union/content/203485/huu_minutes/finance_minutes/&usg=__kjrkG2Bix0ydJ1IaQFf_VYcH_yY=&h=495&w=548&sz=98&hl=en&start=3&tbnid=UNePf5OnEQdcCM:&tbnh=120&tbnw=133&prev=/images?q=FINANCE+PHOTOS&hl=en&tbs=isch:1&itbs=1



Maintaining accounts of Wrigley Pvt Ltd Preparing financial statements on monthly basis Publishing the annual report every financial year

2. Consolidation of accounts

Preparing consolidation accounts of Wrigley and its subsidiaries yearly.

3. Funds management at unit level

Managing the funds in all units of the company Every twice a week company/units forwards the funds

report to Head office. Head office manages the excess funds if any

in any unit the dept will suggest to invest. If any unit is needed money in that situation it will transfer

the excess funds to the needy units/company.

4. Supports funds mobilisation for business units.

Managing and supporting the funds mobilisation in all business units of the funds mobilisation for new project.

5. Maintaining relations with investors

Maintaining good relations with the investors or share holders of the Wrigley.

6.Review performance of each unit.

Finally reviewing of each units performance whether the each unit is making profit or loss.

FINANCE DEPARTMENT CHART


CFO

Sr Manager Finance



Billing section:

Looking after bills. The main function of this section is to collect the vendor bills whenever the company made purchase for business purpose and setting the bills by making the payments and receiving the payments clear the bills.

Make payments Maintaining records

F&A SECTION

Maintaining relating to the financial and commercial transaction of the organization.

Maintaining records as per statement. Accounting of the financial taxes. The main function of this section is to prepare financial

statements and consolidate the a/c’s. Getting the records or accounts audited by the external

auditors and statutory auditors. Submits financial results to top management.


Deputy Finance Manager

Assistant Finance Manager

Executive Finance manager



BUDGET CONTROL SECTION:

This section main function is to control the budget of each unit of Wrigley pvt ltd. When new unit starts the company fixes budget of that unit. The budget controls sections looks after this budgets, how much company supposes to make expenses on a particular unit whenever the expenses is crossing the estimated budget this department informs and gives suggestions.

Head office finance sections:

This section main function is to meet the Banks. And arranging or raising funds for various requirement of the organization.

TAXATION DEPARTMENT

A) Direct taxes:B) Indirect taxes:

TAXATION DEPARTMENT ORGANZATION

CHART


CFO

Sr Manager Taxation

HO

Commercial

Supply chain

Bangalore

Supply chain

Himachal Pradesh


FUNCTION OF TAXATION DEPARTMENT

Verification of payments for applicability of TDS. Payments of TDS 7th of every quarterly. Payments of Service tax 5th of every half year. Advance tax verification. Quarterly verification of tax provision. Annual filling of returns of income. Reply to notice of income tax department. Appearing for income tax assessment. Preparation and verification of assessment details. VAT return every month before 20th. ER-4 Annual returns before 30th NOV.

OBJECTIVES

Tax compliance Intimation of change in law Corporate governance




Providing advisory alert and monitory services.

PRODUCTION DEPARTMENT

Production department deals with processing of row materials in to finished goods which is used for various purpose, by following various procedure and techniques. The production department is headed by the respective production manager. These manager s take care of all the production process and takes decision as and when required.

Chart of production dept


Production manager

Shifting in change 1 Shifting in change 2 Shifting in change 3



Product Mix:




Production Volume:



Manufacturing flow diagram


Sheeting

Cooling

Temping

Coating

Wrapping or packing

Ware house as finished goods

Gum mixing

Base mixing



Gum Base

Gum base puts the "chew" from chewing gum, binding all the ingredients together for a smooth, soft texture. The Wrigley Company uses synthetic gum base materials that provide longer-lasting flavor, improved texture and reduced tackiness.

Sweeteners

The finest grades of pure powdered cane sugar, beet sugar and corn syrup are used from the production of Wrigley's sugar-sweetened chewing gums.

Several types of high-intensity sweeteners are used from Wrigley’s sugarfree products and as flavor enhancers from some other brands. These artificial sweeteners deliver long-lasting, noncaloric taste and do not promote tooth-decay.

Flavorings and Colorings

The most popular flavors for chewing gums come from the mint plant. Mint flavoring for Wrigley’s chewing gums is extracted from fresh mint plants grown on farms from the United States. After the plants are harvested, they go through a distillation process that extracts the oils used for flavoring Wrigley brands. Other Wrigley brands are flavored by a variety of fruit and spice essences. Colorings are used to distinguish different flavors.

The Wrigley Company manufactures chewing and bubble

gums with long lasting flavour and consistent, high quality.

This includes manufacturing our gum in spotless, air-

conditioned rooms and sampling all ingredients before

accepting them into any of Wrigley's manufacturing facilities.




After raw ingredients are approved as meeting our quality

standards, the first stage of production begins.

Gum Base mixing In this process the machine to take 2.1/2 hours mixing the sugar powder ,sugar free powder , liquid bluecose and flavors color items. In Wrigley having 2 big machines for mixing the gum base items.

melting

In this process The making of Wrigley's gum begins by melting and purifying the gum base. Mixing The melted base is poured into a mixer that can hold up to one tonne of ingredients. Sweeteners and flavours are added at just the right moment and in just the right amounts and then slowly mixed.




Rolling

From the mixers, a large "loaf" of gum is sent through a series

of rollers that form it into a thin, wide ribbon. Each pair of

rollers is set closer together than the previous pair, gradually

reducing the thickness of the gum. A light coating of finely

powdered sugar or sugar substitute is added during this

process to keep the gum from sticking and to enhance flavour.

Sheeting in this process after the rolling process next

move to gum through sheeting means to produces a sticks .

At the end of the rolling process, the continuous ribbon of

gum is then cut into a pattern for sticks, short thicker tabs,

long rolled strips or small rectangular gum centers,




depending on what type of gum is being made.

Cooling and temping in this process after sheeting the sticks put in cooling room 4 hours and temping room 12hours . The scored gum is then moved to a temperature-controlled environment to cool and ensure the finished gum will have the right consistency and stay fresh on store shelves




coating After tempering, the gum centers are broken into

individual pieces. The pieces are then fed to a spray drier

that forms the crunchy coating around the gum center. It

tumbles the pieces while a prepared syrup mixture, made of

filtered water, sweeteners, and colouring is sprayed onto

the gum. This combination of tumbling and spray coating

forms a candy shell around the

soft gum centers.

in this process the Wrigley having 3 machines and that machines takes 51/2 hours for loading and unloading the sticks

Wrapping

After cooling and tempering, skilled operators break the

sheets of sticks up into sections and feed them into the

wrapping machine. In one continuous process, the wrapping

machine receives and wraps the sticks, in some cases applying

an outer wrapper and seals the ends of the package.




Packaging this is the last process

Pellet-style gum is principally packaged by two

methods. One is to place the pellets into the

formed plastic compartments of a blister pack.

The package is heat sealed with a foil backing,

and inserted into a cardboard sleeve. The

second method is to line up ten pellets in a row,

wrap in traditional packaging and seal both

ends to ensure freshness. For Wrigley's HUBBA BUBBA®

Tape, a ribbon of gum is rolled up and placed in a plastic

clamshell-like package.

QUALITY ASSURANCE DEPARTMENT

Quality Department

Quality department chart




Introduction

The product service qualities are totally dependent on the quality controls and quality assurance measures that are in vogue in the company. Quality and service is the hallmark of Wrigley India pvt ltd . It is the reliability we have established among our customers with regard to quality assurance and control mechanisms.

Quality assurance will be made more efficient by not only process monitoring but also with root cause analysis for elimination of all sub standard performances at all steps,


Sr Quality Manager

Aman Malika

Sr Executive

Online process quality

DR. Harjinder singh modi

Sr Executive

Suppliers quality

N.V Srikanth

Food safety team leader

Sayed Zareena

Operators Technicians

Daniel

selvaraj

chethan

shivaprasad



Customer confidence in the product manufactured by the

company is directly related to quality assurance as

demonstrated. Action shall be planned and initiated to avoid

probable deviation to planned product quality. This ensures not

only standardization of raw materials and inputs but also work

processes and methods and by creating all necessary records

for monitoring and measurements.

PURPOSE: The Procedure gives uniform and consistent method

of carrying out QA & QC activities.

SCOPE: This procedure is carried out at Wrigley India pvt ltd .,

doddaballapur mainroad a.v pur rajankunte Bangalore.

DEFINITION:

QA – To foresee the probable quality problems and to take steps

in advance to avoid them.

QC – To inspect and check all raw materials, components, inputs,

semi finished and finished works as per specification drawings,

customer requirements, ,instructions and others for their quality.

RESPONSIBILITIES: Works Manager - Quality Assurance.




QA, in consultation with the production and design

departments, establishes methods and process to identify

and prevent defects.

QA sets quality standards for raw materials and inputs and

arranges to inspect the raw materials and inputs as per the

planned quality standards.

A checklist detailing the do’s and don’ts is prepared and

given to all concerned to avoid all probable defects.

Method of work is reviewed to ensure complaints with the

work and quality standards.

Review periodically quality assurance activities and

maintains records.

QA carries out periodical calibration and maintenance of all

measuring instruments and replaces, if required.

Quality Products

Delivering quality products is our top priority, and we’ll stop at nothing to make sure we’re providing the very best for our consumers. To ensure uncompromising safety of our gum and confections brands, we apply strict quality management systems across all aspects of production, which meet or exceed those outlined by International Food Standard (IFS), a third party audit standard recognized by the Global Food Safety Initiative, and the International Organization for Standardization’s (ISO) 22000, 18000, 14000 and 10011 certifications.



People & Organization (P&O)

Organization structure of P&O

People & organization or human resources department is a policy making unit. The various subsidiary companies will follow these policies. P&O set strategies and develop policies, standards systems and processes that implement these strategies in a whole range of areas. The P&O functions includes a variety of activities and key among them is deciding the staffing needs of an organization and whether to use independent contractors or hire employees to feel these needs, recruiting and training the best employees, ensuring they are high performance, dealing with performance issues, And ensuring your personnel and management practices confirm to various regulations. Activities also include managing your approach to employees’ benefits and compensation, employee record and personnel policies Usually small businesses have to carry out these activities themselves because they can’t yet afford part or full time help. However, they should always ensure that employees have-and are aware


Plant Head Executives

Assistants

Director

Outsourcing employee


of-personnel policies which confirm to current regulations. These policies are often in the form of employee manuals which all employees have.

Functions of P&O department

The various key functions of P&O as follows:

Maintaining awareness of and compliance with local, state and federal labour laws

Recruitment, selection, and on boarding(resourcing) Employee record-keeping and confidentiality Organizational design and development Performance, conduct and behaviour management Industrial and employee relations Business transformation and change management Compensation and employee benefits management Human resource (workforce) analysis and workforce

personnel data management

PERSONAL MANAGEMENT PERFORMS THE FOLLOWING:

Workforce planning Recruitment (sometimes separated into attraction and

selection) Skill management Training and development Personal administration Compensation in wage or salary Time management Travel management (sometime assigned to accounting

rather than P&O) Employee benefits administration Personnel cost planning




Performance appraisal Labour relations

RECRUITMENT AND SELECTION PROCESS IN WRIGLEY:-

The recruitment and selection process in the organization starts with the realization of job post. Whenever any department in the sector wants a post to be filled its raises an employee requisition form. This form contains the job description and the financial resources required to be fill the post. This form has to be approved by the HOD before being processed.

RECRUITMENT AND SELECTION PROCESS:

The recruitment is major function of the P&O department and recruitment process is the first step towards creating the competitive strength and strategic advantage for the organizations. A general recruitment process is as follows.

Step 1: Identifying the vacancy:

The recruitment process begins with the P&O department receiving requisitions for recruitments from any department of the company. This contains:

Post to be filled Number of persons Duties to be performed Qualifications required Preparing the job descriptions and job specifications




Locating and developing the sources of required number and type of employees (Advertising etc)

Short-listing and identifying the prospective employee with required characteristics.

Arranging the interviews with the selected candidates.

Step-2: Sourcing

Under this step the CVs are collected from various sources. These sources are:

Career webpage of Wrigley which is an official website of WrigleyInternal job posting: it is used only when the regular job vacancies are to be filled.Job portal: Company has direct association with portal like naukari.comConsultant: it is a highly preferred option for recruitment especially for the job level like president to associate vice presidents where CVs are not available directly. Also consultancies are referred when the recruitment is for a niche position (specific skill required).Employee referrals: it is the second most preferred option for recruitment wherein the existing employee gives the references of a candidate. If the candidate gets selected the employee will be given referral bonus based on his/her job level.Newspaper/advertisement: it is used for recruitment of candidates at operational level of management. The company has a specific budget for advertisement which should not be exceeded.




Step-3 Screening/Short listing:

At this stage, the CVs collected are screened to shortlist the candidate as per the requirement.

This process includes various stages like:

Telephonic Interview: it is done to assess the communication and other soft skills of the candidate. It is preliminary stage where the unsuitable candidates are rejected.

The CVs selected after preliminary stage where the selection department. They evaluated whether the candidate is suitable as per the job description or not.

Step-4: Interview

Interview process varies with the job level for which the candidate is being selected. The different rounds of interview are:

Telephonic Interview: it is done to assess the soft skills of the out-stationed candidate. The unsuitable candidate are rejected which saves the cost for calling the candidate to the requirement centre.

Video conferencing: several rounds of VC are conducted based on the job level for which requirement is being done.

Step-5: Psychometric Test:

This tests/tool may play an important part of the selection process for recruitment. For all engineers and management trainees prescribed psychometric test will be conducted in addition to assessment of knowledge and skills




Step-6: Background check:

Selection committees’ requests references for the purpose of verifying given by the candidates and check background of the candidate or applicant.

Step-7: pre employment medical check-up:

All selected candidates need to undergo a pre-employment medical check-up before joining. WRIGLEY has tie up with Asia Columbus hospitals in banaglore. A letter will be issued for pre employment check-up.

Step-8: Negotiation:

Under this step, the P&O department negotiates the salary and other perks with candidates.

Step-9: Offer latter:

If the candidate accepts the offer made then an official latter approved by the Head HR is issued to him/her. The candidate is also entitled to go pre-employment check-up. If the candidate I deemed fit then only his/her candidature is finalized.

Step-10: Induction:

It is the last step of in the process which includes various on boarding activities and the induction program is conducted twice a month. During this stage the candidate is made familiar with the SAP department and facilities management.

RECRUITMENT:

Recruitment is the process of searching for prospective employees and stimulating them to apply for job in the organization.

SOURCES OF RECRUITMENT:




EXTERNAL SOURCES

Consultancy Advertisement External placements Campus recruitment

INTERNAL SOURCES

Employee referrals Previous applicants

Performance appraisal:

Performance of employees in the company is review every year. The organization gives goal sheet to each employee has to show his performance every month to HR.

Training and Development:

At the organization level, a successful training and development program prepares the individual to undertake a higher level of work, organized learning over a given period of time, to provide the possibility of performance change. In this settings, P&O is the framework that focuses on the organizations’ competencies at the first stage, training, and then developing the employee, through education. To satisfy the organizations long term needs and individuals career goals and employee values to their present and future employers. P&O/ Human Resource Development can be defined simply as developing the most important section of any business, its human resources by attaining or upgrading employee skills and attitude at all level to maximize enterprise effectiveness.

Human Resource Policies

i. conveyance allowanceii. staff welfare and incentives schemes




iii. loans and advancesiv. leave policyv. transfer policy

vi. employee medical facility and group insurancevii. travel policy

viii. career planningix. time and attendance managementx. learning and development

xi. communication and coordinationxii. performance management

xiii. flexible compensation and benefitsxiv. guidance on the public mediaxv. work environment

Utility department

We’ve set short-term targets to keep us on track, including 25 percent reduction(from a 2007 baseline) for energy and water use and zero waste to landfill by 2015. So far, we’re making steady progress – exceeding our annual waste target due in large part to advanced recycling efforts in the majority of our facilities. However, we have gaps to fill in order to meet our water target, and we have more work to do in reducing energy consumption.




Power sources:

Wrigley buys power from state govt (KSEB)

System voltage 11KV

Control demand 1000KVA

Power cost (0.123/KWH) INR 5.68

Preventive Maintenance:

Overhauling of H.T yard-yearly Earth pit maintenance-yearly Earth pit resistance checking-yearly

Predictive maintenance:

Thermal imaging for critical feeders- yearly

Performance-YTD-2011

EB:DG Ratio OB-11-90-10 EB:DG Ratio YTD-11-94.8:5.2

Diesel Generator

Wrigley is using 2 diesel generator if there is any power failure

Preventive maintenance of DG:

A check-daily-utility machine, water level, diesel level etc. B check every 300hr/ 3month C check every 1500hr/ 1year




D check every 6000hr/ 2 year Alternatives maintenances Energy meter Protective relay Winding/insulation


Thermal imaging Vibration monitoring

Boiler

Preventive maintenance:

Boiler des scaling-quarterly Economizer cleaning-monthly Fuel pump servicing-quarterly Fuel tank cleaning Trap servicing

Chillers

Preventive maintenance:

Condenser descallsTDS monitoring in the cooling towersCompressor oil test-quarterlyCooling tower cleaning-monthly


Thermal imaging Vibration monitoring

Major utilities- other

Air compressorDehumidifiersAHU (air handling units)




Dust collectors, mixer & sugar

LOGISTICE DEPARTMENT:

logistics is the management of the flow of goods, information and other resources, including energy and people, between the point of origin and the point of consumption in order to meet the requirements of consumers (frequently, and originally, military organizations). Logistics involves the integration of information, transportation, inventory, warehousing, material-handling, and packaging, and occasionally security. Logistics is a channel of the supply chain which adds the value of time and place utility.

Logistic department is mainly concerned with production planning. Material planning, warehouse, & customer services

Logistics department includes

Production planningMaterial planning WarehouseCustomer services

1.Production planning

Prakash is managing all production planning in Wrigley. Production planning is all about planning of how much to produce as per demand. Usually Wrigley is producing only pellets & sticks in its Bangalore factory. Wrigley is producing orbit in different flavour & in different quantity. Same for sticks also.

Wrigley’s target key performance indicator (KPI) is 88% MSA- manufacturing schedule adherence




2.Customer service:-

prakash.C is handling customer service. Co-ordination between company & sales. Here what baddi factory is producing Bangalore factory

does not produce it It has 32 distribution centre in India It distributes FG with transportation. Supply is all over the

India. North east west south. Lead time is normally 10 to 15 days Wrigley is always focusing on reducing the cost Abnormal sales Any Transportation loss is held by transportation agency. It has 3 shipping line chainnai, Mumbai, kollkata.

3.Material planning:-

Dr murli is managing all material planning. Wrigley is importing 70% of material from US 3 months advance purchase order is taken 120 packaging material

4. Warehouse:-

Plucksha is looking after warehouseFIFO method is used hereAll the finished good are stored at warehouse

Packaging, Innovation & SourcingPackaging is a high-profile component of a consumer’s experience – it enables the safe transportation of our product, identifies our brands and provides consumers with important information. However, packaging also uses material, and we need to find solutions that allow us to deliver our product while lowering the impact of those materials on the environment. A critical first step has been the recent implementation of an



automated materials tracking system, which provides our packaging innovation team with a real-time snapshot of what materials we’re using and where. With this knowledge, we’re able to gain a better understanding of the local footprint drivers and enable us to make more effective changes.Our goal is 10% reduction in packaging weights by 2015

Engineering department:

Engineering department is the department, which consists of

maintaining working process of the factory.

Engineers plays very importance role efficient running of the

factory.

This dept is involving special skilled engineers to maintain the mechanical activities.

Function of engineering department:

Camera are installed for missing pellet, broken pellet, half broken pellets

OEE- overall equipment efficiency Engineering department has team of mechanical

engineering & electrical engineering. mechanical engineering takes care of mechanical parts,

equipments troubleshooting maintenance etc


Engineering manager

Sr executive-maintenance

Sr executive-project

Executive-process



Electrical engineering is taking care of electrical parts, equipments troubleshooting maintenance etc

Experimental designs are made and scale models are made and tested.

Estimate the cost of tooling and equipment needed to manufacturing.

ADMINISTRATION DEPARTMENT

The role of administration department within an organization is to process all of the admin and documents for the rest of the company. There are many different departments that need to have different things done with their admin. The main functions of an admin department of an organization are;

To process paperwork for external suppliers.

To process paperwork and information for internal people. This could be anything from looking after the basic bills to the internal post.

Looking after the internal communications so that all members of the organization are aware of what is going on within the organization.

Organizing any deliveries or suppliers coming into the offices for the day for any reason.

Arranging company extras such as company cars and any hotels for business trips that may be needed.

Sending out any mail on behalf of the company. This could be for different stakeholders, customers or even for staff.

These will be records of purchases and expenses from different




parts of the company and their approval from the finance department. There will also be different confidential information about employees that are owned by the P&O department. These too will be stored and used by the admin department.

This is an important department for the company and they work across all departments and with all kinds of work.

SWOT ANALYSIS

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Strengths

What we are good at, & are doing well.

Weakness

What we are not good at, & are not doing well.

Opportunities

The events and trends favourable to the group.

Threats

The events and trends unfavourable to the

group.



Business firms undertake SWOT analysis to understand their external and internal environment. SWOT, which is the short form for strengths, weakness, opportunities and threats, is also known as WOTS-UP or TOWS analysis. Through such an analysis the strengths and weakness are exiting with an organization can be matched with the opportunities and threats operating in the environment so that an effective strategy can be formulated.

STRENGTHS:

The company has a good management team at all level of hierarchy. The managing committee which oversees the operations of the company has a good mix professionalism and ownership.

The financials of the company are good with strong annual profits, sufficient cash reserves and a good mix of debt and equity.

Presence in the countries like Germany, Australia USA shows the spread of the group in the global arena.

Quality lending.

Eco-friendly organization Efficient and Effective Management Company has efficient and experience workforce Low cost labours. All the raw materials are imported from US.

WEAKNESS



Poor implementation of technology.

Employees does not retain in the company for a long

period of time because of harmful work

Lack of Co-ordination

Wrigley Pvt Ltd wed page does not provide much more

information.

This company don’t having its own

website.

OPPORTUNITIES:

Diversifying the operation of the company into various

developing countries like BRIC and the third world

countries where there is immense potential for all products

in which the company is involved in.

Derivatives of new products

Additional features to develop and boost the sale

Potential in Market

Increase focus on product development.

Priced at reasonable rates compared to other brand.

THREATS:

The financial meltdown which is currently affecting the

world and Indian economy will impact the company’s

operations and profitability.

Open market competition.

Tough Competition

Lack of space for expansion in future







LEARNING EXPERIENCE

I gained so much knowledge from this organization study at

Wrigley India pvt ltd. Employees were very co-operative, friendly

and interested to explain me about Wrigley and my guide was

very co-operative during this study they give their valuable time

to me and helped me in this study. Study will be very helpful to

me in the future courses and in turn help in my career. During

this exposure my objectives of the study as mentioned under

were successfully fulfilled.

I started my training under the guidance of Dr Harjinder

singh modi, who introduced me to functional head of

various departments.

My study started with company profile.

It gave me an understanding as to how organization

operates.

Mr sukesh (HR executive) explained me about P&O

department and also about facilities provided to employees




at Wrigley. Like canteen, cabs, medicals facilities to

employees.

Importance of different management functions such as

planning , organizing, staffing, directing and controlling

was known which guide the organization facing stiff

competition from competitors.

Importance of time management, which helps the entire

organization in meeting delivery dates of customers.

Knowing the importance of team effort when compared to

individual effort in organization.

One important aspect I would like to share is whatever

theoretical aspects we learnt in class room, they are mostly

implemented here like recruitment process,

training program, human resources planning,

performance appraisal

FINDINGS

The company is financially strong.

There exits good communication between different levels of

management.

Company has capability to face competition with tough

competitors.

Company has global presence.

The employees of all the functional departments are well-

versed with their activities and responsibilities.




The employees in the organization work in a team spirit and

are motivated.

The work done by the employees is always recognised and

rewarded.

Safety is given 1st priority

Customer satisfaction is main Moto of Wrigley.

The organization is professionally managed.

The purpose of Wrigley is without boundaries because

that’s how Wrigley sees the world

SUGGESTIONS

Proper utilization of resources is needed

The managers have to take feedback and also have to rate

the performance of employees.

Self-appraisal should be encouraged.

Motivate for all employees & labour.

Training to all the staff, employing young

people as per the need of the organization

Good Environmental strategies create and maintain a

workplace that attracts, retains and nourishes good people.

Having good relationships within the employees will focus

on how to treat your people and how they treat each other.

CONCLUSION

The objective of this study was to study various department

and sections of the Wrigley India pvt ltd.




The company has number of department. During the study

it was observed that all departments are actively working

towards the achievements of the company goals and

objectives.

The company is based on certain values such as innovation,

creativity, trust and team spirit, respect to individual.

The management and administration is efficient.

The overall study of the organization shows that the

company has grown tremendously since its incorporation.

This internship project has helped me gain insight about the

work environment and operation involved in the

organization and gives me an opportunity to know the

working style of the organization.

The project study has also brought into light the working

methodology of some key functions like finance, P&O,

production, quality, etc. It helped me to apply my

theoretical knowledge.




Books:

VPS Rao, “Human Resource Management”, 3rd Edition, eastern

publication, 2000

Company’s manual

Websites:

www.wrigley.com

Search engines:


http://www.wrigley.com/



Google search engines

1) Yahoo search engineshttp://www.bookrags.com/Chewing_gum

2) http://psych.cf.ac.uk/home2/smith/206.pdf 3) Journal of Behavioural and Neuroscience Research4) http://www.nature.com/bdj/journal/v210/n3/full/

sj.bdj.2011.72.html5) http://www.wrigley.com/global/index.aspx 6) http://en.wikipedia.org/wiki/Wrigley_Company 7) http://www.fundoodata.com/companies-detail/Wrigley-India-

Pvt-Ltd/47420.html8) http://www.wrigleymansionclub.com/ 9) http://www.mars.com/global/brands/wrigley.aspx


http://www.mars.com/global/brands/wrigley.aspx

http://www.wrigleymansionclub.com/

http://www.fundoodata.com/companies-detail/Wrigley-India-Pvt-Ltd/47420.html

http://www.fundoodata.com/companies-detail/Wrigley-India-Pvt-Ltd/47420.html

http://en.wikipedia.org/wiki/Wrigley_Company

http://www.wrigley.com/global/index.aspx

http://www.nature.com/bdj/journal/v210/n3/full/sj.bdj.2011.72.html

http://www.nature.com/bdj/journal/v210/n3/full/sj.bdj.2011.72.html

http://psych.cf.ac.uk/home2/smith/206.pdf

http://www.bookrags.com/Chewing_gum

Documents

Organization Studyat Wrigley India Pvt l