OrganizationSESW 108: Program Development and Management

Dr. Kazi Abdur RoufInstructor

Settlement Services Worker Certificate Social Service Worker Part-Time Diploma Program

School of Social and Community ServicesHumber College Institute of Technology and Advanced Learning

Building C, Lakeshore Campus, TorontoTuesday, October 30, 2012

6:30 - 9:30 PM(9th class lesion)

Organization, Work Breakdown Structure

Project type structuresFunctional Project OrganizationMatrix Project OrganizationMixed Organization StructureMajor sources of Conflict during Various Stages of Project CycleOrganizational Culture

Project type structures

Pure Project Organization: It is like football stadium or a shopping mall. Structure of the pure Project

President

PM Marketing Manufacture R&D

MarketingManufacturing

R&DFinance

Personnel

MarketingManufacturing

R&DFinance

Personnel

Manager, Project A

Project Manager B

Functional Project Organization• Functional project has immediate, direct, and complete contact with the

important department and has in-depth access• Such projects do not have the high personnel costs associated with pure

projects• Easily assign people to the project on a part-time basis. • Projects are not removed from the parent organization• Problems: Communications across functional department boundaries are

rarely as simple as most firms think they are. • Besets functionally organized projects. The project is rarely a high –priority in

the life of the division.Structure

President

Marketing R&D Personnel Finance

Matrix Project Organization

The below matrix organization figure illustrates two distinct levels of responsibility in the matrix organization: 1.Normal functional hierarchy that runs vertically departments such as marketing, finance, personnel and services 2.There are horizontal structures, the projects that overly the functional departments and have access to the functional department’s competence.Matrix Organization Structure

President

PM Services Marketing Finance R&D Personnel

PM1

PM2

PM3

Mixed Organization Structure

• Functional, matrix and pure projects exist side by side in some organizations. In reality, they are never as neatly defined as they appear in the figures.

• Usually mixed organizational structures and functions happened in practice. • Mixed organization structure can be called hybridization: duplication,

overlapping authority and increased friction between project and functional management.

• Mixed Organization Structure

President

PM Finance Logistics Personnel

Major sources of Conflict during Various Stages of Project Cycle

Organizational Culture

• Organizational attitudes, mind-sets, customary practices and opinions within the organization

• Mission and vision of the organization • Senior management corporate decisions. • Projects can influence these features. Example: risk-taking, responding to

opinions, services diversifications. • Taxation policy is very important for the not-for-policy organizations.

Main components of Work Breakdown Structure (WBS)

• Structure• Methods of sub0division• Numbering or coding system• Level of detail• Number of WBS levels• Roll-up• Integrating the WBS/OBS to assign responsibility

• Source: Rory Burke (1999). Project Management: Planning and control techniques. Chapter 22. Toronto: Willey.

Work Breakdown StructureAGM Meeting and

Dinner Party

AGM Meeting Coordinator Dinner Party Coordinator

Agenda Mailing lists Invitations/Venue

Catering contact Foods Finance

XXX Organizational Structure

Chairperson & Board of Directors Company Secretary

Vice president (Finance-GM)

Vice-president Program-GM

Vice-presidentMarketing -GM Lawyer

CEO

Project Manager

Settlement worker Monitoring Community

worker Secretary Logistic