CONFERENZ.CO.NZ/LEARNING

THE NEW ZEALAND ORGANISATIONAL LEARNING SYMPOSIUM

Adnan Belushi Johnson Corner

Clare Parkes Beyond Performance

Mel Rowsell Wisdom at Work

Diane Edwards Ports of Auckland

Melanie Hawkins Beca

Nick Mackeson-Smith

Spark New Zealand

EXPERIENCE | INCLUSION | ENGAGEMENT 27 - 28 March 2019 | Crowne Plaza, Auckland

KEYNOTE SPEAKERS CORE THEMES INCLUDE:

• Transforming the organisational learning experience

• Fostering inclusion

• Curating for engagement

• Embracing tools of the future

SEPARATELY BOOKABLE FULL DAY WORKSHOP:

Creating agile, strategic and innovative solutions for our modern learners

SPEAKERS

DAY ONE 8.30 Registration and coffee

9.00 Opening remarks from the Chair Renetta Alexander, Future Capabilities and Culture Strategist

Transforming the organisational learning experience

9.10 OPENING KEYNOTE: The future shape of organisations • Will organisations keep up with constantly

shifting environments? • How employers are responding to changes in

employee expectations • Challenging traditional thinking and models • The impact of technological advancements on organisational learning Clare Parkes, Founder and Lead Consultant, Beyond Performance

9.50 The building blocks of organisational learning

• Organisational learning trends at a national level and global level. How are these trends being implemented in NZ organisations?

• The shift in demand away from the historic supply solution for learning

• Global and local learning and development budgets – what’s happening with them?

• How does an organisation’s learning and development strategy impact on talent acquisition and retention? Rob Heaney, Director, Management Consulting, PwC New Zealand

10.30 Morning break

11.00 Catering to the masses - how are learning providers and designers adapting to create ‘best fit’ opportunities for organisational learning?

• What trends are we seeing around demand for post-secondary formal and executive learning?

• The influence of organisational design shifts on the construct of learning in organisations and industries and how employers bring learning opportunities from providers into their organisations • Embracing technology to deliver optimal solutions Michelle Taggart, Community and Industry Education Manager, Xero Dr Gayle Morris, Associate Professor, Project Lead: LearningandTeachingTransformation,Officeofthe Deputy Vice-Chancellor, AUT Jane Welch, In-house learning and Development Manager, Brightstar Training

11.50 CASE STUDY: Fit for purpose training through collaboration

With the changing face of work in New Zealand, learning and training providers and the industries they service are having to reimagine how they

impart knowledge and skills to their current and future employees. In this session, you will hear how trades-based industries are collaborating with ITOs to create learning that is fit for purpose to skill, reskill and upskill their apprentices and workers. Diane Lithgow, Head of Engagement, The Skills Organisation Greg Wallace, ChiefExecutiveOfficer, Master Plumbers, Gasfitters and Drainlayers NZ

12.20 Lunch break

Fostering inclusion

1.20 Transcending diversity - integrating inclusion into organisational learning

• Using workforce diversity to inform the learning and development strategy and advance organisational goals • The impact diversity has on social learning • What are the challenges of achieving

organisational learning that promotes diversity and inclusion?

2.00 Meeting the needs of multifaceted and multigenerational learners • How are people wanting to work? How does this inform how they want to learn? • The different generations of employees and their learning experience • The impact of the changing shape of workforces on an organisation’s ability to achieve its goals Faye Langdon, Co-Director, 21C Skills Lab Christina Rogstad, Principal, The Sage-ing Institute NZ

2.40 QUICKFIRE: Embracing inclusion Rethinking established relationship structures to support reciprocal mentoring Diane Edwards, General Manager People, Systems and Technology, Ports of Auckland Thinking outside the box to facilitate inclusive learning opportunities Deirdre Ryan, Managing Director, Salta Horses

3.20 Afternoon break

4.00 CASE STUDY: Best practice be gone – what happened when Spark ripped up the rule book?

• Spark’s new learning culture and how it meets the needs of their employees • Their efforts in building self-driving

career pathways • Their ‘homemade’ ground breaking

performance tool • Lessons learned Nick Mackeson-Smith, Learning and Development Lead, and Racheal Reeves, Learning Innovation Lead, Spark New Zealand

THE NEW ZEALAND ORGANISATIONAL LEARNING SYMPOSIUM

THE NEW ZEALAND ORGANISATIONAL LEARNING SYMPOSIUM 4.40 FIRESIDE CHAT: Creating an inclusive

learning culture • Diversity as an asset to learning • Ensuring employees are receiving fit for purpose learning opportunities • Using technology to enhance learning

and development Mary Johnson, Organisational Development Manager, and Fezeela Raza, Principal Advisor, Diversity and Inclusion, Auckland Council

5.20 Summary remarks from the Chair & Networking Drinks

DAY TWO9.00 Welcome back from the Chair Renetta Alexander, Future Capabilities and Culture Strategist

Curating for engagement

9.10 The value of curation to drive employee engagement

There is little room for black and white when it comes to people. Every person is different and therefore learns differently. Curating learning engages the learner and adds value to the experience. On this topic, Mel knows what she is doing. She is experienced, she has been there, done that and in this session, she will impart her own learnings that will help you rethink how you’re engaging with your people. Mel Rowsell, Founder, Wisdom at Work

9.50 Are we destined to be lifelong learners? • Advancing social learning with technology • Micro-credentials and nano-degrees • Flipping the classroom with blended learning • How do people learn outside the classroom?

Is this informing how organisations approach learning in the workplace?

Anna Kingston, Facilitator, Brightstar Training

10.30 Morning break

11.00 People insights: Using people data to drive learning impact and engagement

• Operational: Using organisational data to drive structure and reporting in Learning Management Systems (LMS)

• Strategic: Using Learning Management Systems (LMS) to drive organisational change and connecting to an experience layer (xAPI)

• Transformational: Predictive modelling and recommendations for action plans and organisational agility James Ballard, Product Manager (Enterprise), Kineo APAC

11.30 Leveraging learning for a winning employee experience • Environment and culture as facilitators of learning • How does an organisation ensure employees

have the right tools to get the most out of learning?

• How is ROI being measured? What does positive ROI look like?

12.30 Lunch break

Embracing tools of the future

1.20 Practices, principles and processes for advancing agile

• What opportunities does agile thinking present for organisations and learning? • The challenges of building agile processes

into learning • How is agile working impacting the

workforce makeup? 2.00 Virtual world meets real world – making learning more accessible wherever in the world you are • What opportunities is technology making available that we didn’t have previously? • What do employers need to do to ensure they are

providing the most up to date and fit for purpose learning tools for employees?

• What is changing with what people are wanting from external learning and training providers?

• What will be the next big thing? Melanie Hawkins, Learning and Development Business Partner, Beca

2.40 Afternoon break

3.10 Why emotionally intelligent conversational AI is a game changer for L&D FaceMe is a New Zealand success story, winning the Virgin Business Challenge, and mentoring by Richard Branson. FaceMe’s recent projects include implementing Digital Humans for some of the world’s biggest brands, including Vodafone and UBS bank. This session will focus on: • The application of this technology to surprise and

delight customers and staff • What ROI looks like Jody Boshoff, Director of Marketing, FaceMe

3.50 CLOSING KEYNOTE: Connecting and building capabilities to be future ready humans Adnan Belushi, Co-founder, Johnson Corner

4.30 Closing remarks from the Chair and end of conference

29 MARCH 2019 9.00AM – 5.00PM

SEPARATELY BOOKABLE

WORKSHOP

CREATING AGILE, STRATEGIC AND INNOVATIVE SOLUTIONS FOR OUR MODERN LEARNERS

WITH ANNA KINGSTONAgile and Human centred design are a few of the latest buzzwords in many business functions, including L&D and the wider HR sphere. This workshop will unpack why agile and Design Thinking are a few of the current trends in organisational learning. Following this, Anna will help you strategise, and develop engaging, modern and innovative learning solutions for your teams by combining what you already know with new theories and techniques.

Anna KingstonFacilitator,

Brightstar Training

Anna has always loved to learn. But in this rapidly changing world, even she feels that keeping up with all the new ideas, skills and information coming at useverydayisachallenge.That’swhyshelovestohelpyoufilter,curateandlearn, so you feel both calm and current. Anna has worked in the Learning and Development industry for over 15 years both at a strategic and a hands-on level, as a Learning and Development Manager, Learning Designer, Coach, and Facilitator.

Withincomplexglobaltelecommunications,retail,airline,financial,corporateand manufacturing enterprises, Anna has been responsible for designing innovative leadership and sales and service improvement programs, including many blended learning solutions which have led to immediate increases in performance. Anna is passionate about creating immediately applicable, practical, learner-centred and useful learning solutions, developing buy-in from both learners and stakeholders, and loves to work with learning teams and practitioners.

1. Explore the questions ‘Why is agile now a buzzword in learning? And Design Thinking? What about Lean start up?’

2. Answer‘HowdoesLearningExperienceDesigndifferfrom Instructional Design?’

3. Uncover the skills and mindset needed to develop life-long learners for the future of work

4. Diagnose current performance issues and the impact of solving them

5. Plan a design sprint with your stakeholders

6. Use a learning experience canvas to design your impact

7. Plan your initial learning experiment

8. Design behavioural nudges to ensure long term change

THE NEW ZEALAND ORGANISATIONAL LEARNING SYMPOSIUM

HEAR FROM OTHER SPEAKERS INCLUDING

THIS EVENT IS A MUST ATTEND. HERE’S WHY: 1. Hear from Spark, The Skills Organisation and Beca on how they are adapting and advancing with the changing face of organisational learning

2. Master tips and techniques for developing an inclusive and immersive culture, and strategies for leveraging learning to drive engagement for a winning employee experience

3. Gain access to an unrivalled platform for networking with industry peers whilst gaining actionable insights to take back totheoffice

• Deep dive into the world of organisational learning

• Create an inclusive and engaging culture to drive high performing teams and advance organisational objectives

• Integrate pioneering technologies to enhance the learning experience

James BallardKineo APAC

Diane LithgowThe Skills Organisation

Michelle Taggart Xero

Rob Heaney PwC New Zealand

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CONFERENZ.CO.NZ/LEARNING

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THE NEW ZEALAND ORGANISATIONAL LEARNING SYMPOSIUM

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