TopicsNegotiation in Order ManagementNegotiation FlowOrder LifecycleOrder Capture and Order FulfillmentOrder Management Multiple Fulfillment Models

Ship from StockMake to OrderInternal OrderConfigure to OrderBack to Back OrdersDrop Ship to Customer

Scheduling ProcessShipping ProcessOrder to Cash Lifecycle

Negotiation in Order Management

Quote/Agreement Draft Status

Customer Negotiation

Internal Approval

Customer Acceptance

Sales Order /Agreement Release

Negotiation FlowEnter

Submit Draft Process

Internal Approval Process

Customer Acceptance Process

Complete Negotiation

End

Rej

ect

Accept

LostLost

Approve

Offer Expiration

= Notification

Reject

End

Ordering

Scheduling

AutoInvoice to Receivables

Shipping

Invoicing

Receipts

Cash Management

Transfer Accounting to General Ledger

Accounting

Ordering

Collecting Bill PresentationArchitecture

1.

2.

3.

4.5.

6.

7.

8.

Schedule

Check Availability

Plan Shipment

Pick, Pack and Ship

Track & Deliver

Invoice / Payment

Configure

Price

Web Store

Call Center

Sales / Quotes

Service

Customer Systems

EDI / XML

Planning

Purchasing

Manufacturing

Finance

Logistics

Pricing / Shipping

Customer places purchase order

Order Management

Inventory

Packing Shipping

Invoice generation

Accounts Receivables

Sales Order

Order Management

Work in Process

Packing and Shipping

Master Schedule / plan item manufacture

Inventory

Receivables and Cash Management

Purchasing

Internal Requisition

Approval of Internal Requisition

Order Import

View as sales order

Book sales order

Ship goods

Receive goods by requesting org

Order Management

Create configuration items

Assembly / Work in Progress

Packing and Shipping

Master Schedule / plan configuration items

Inventory

Receivables and Cash Management

Final Assembly

Customer

Customer Purchase Order

Order Management

Sales Order

Procurement

Purchase Order Supplier

Supply of goods

Production

Pegging or reservation against sales order

Packing, Shipping and Receivables

Order Management Multiple Fulfillment Models – Drop Ship to Customer

Customer

Supplier

Seller

Goods ship to

Purchase Order Sales Order

Invoice Invoice

CheckingAvailable to Promise (ATP) Placing demand

Reserving on-hand inventory

Shipping the order

Running pick release

Run Pick Release

Ship Confirm Staging Sub-Inventory Pick Confirm

InventoryMove Order

Creates Move Order

Details

Move Order

Material DroppedLoad Truck

Transact Move Order

Bank ReconciliationInvoice

Pick Release

Book

Receipt

Enter

Receivables

Ship Confirm

Order Management

AutoInvoiceCash Management

Shipping Execution