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Orange financial results #Q3_2020 29 October 2020 Ramon Fernandez Deputy CEO, Finance, Performance and Development 1

Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

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Page 1: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Orange financial results#Q3_2020

29 October 2020

Ramon FernandezDeputy CEO, Finance, Performance and Development

1

Page 2: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Disclaimer

This presentation contains forward-looking statements about Orange's financial situation, results of operations and strategy.

Although we believe these statements are based on reasonable assumptions, they are subject to numerous risks and uncertainties,

including matters not yet known to us or not currently considered material by us, and there can be no assurance that anticipated

events will occur or that the objectives set out will actually be achieved. In particular, the consequences of the Covid-19 outbreak

are uncertain; it could have an impact on the Group’s business and financial situation and may exacerbate the risks that the Group

could face. More detailed information on the potential risks that could affect our financial results is included in the Universal

Registration Document filed on 20 April 2020 with the French Financial Markets Authority (AMF) and in the annual report (Form 20-F)

filed on 21 April 2020 with the U.S. Securities and Exchange Commission. Forward-looking statements speak only as of the date

they are made. Other than as required by law, Orange does not undertake any obligation to update them in light of new information

or future developments.

2

Page 3: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Section oneQ3 2020 highlights

3

Page 4: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 key achievements

4

NetworkLeadership

Multi- Services

& ConnectivityCustomers & offers

1.1m customers

10.9m +2%yoy

customers , o/w 8.6m FTTH

9.0m +22%yoy

Convergence VHBB

46m VHBB connectable lines

(+23% yoy) o/w 45m FTTH 5G

Record sales of

premium card

~60% new customers

in France subscribed

to paying offers

5G auction

90 Mhz

Sustainable bond issuance for €500m coupon +0.125% with 9 year maturity

customers

Europe/MEAFrance

Record FTTH

net adds

Poland

Record FTTH net adds

Spain

Back to positive net

adds FBB, mobile, TV

Orange Money More for more

offers5G

Excellent

commercial

performance

Best mobile net

adds since Q218

20m active customers

Page 5: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

5

yoy : comparison with the same period of the previous year, on

a comparable basis unless otherwise specified

All Group level mentions include both telecom and banking

activities. Conversely, all mentions excluding Orange bank are

explicitly called “Telecom”

EBITDAaLQ3 2020 financial achievements

€3.6bn-0.4% yoy in Q3

-109

-150-41

roaming costs linked directly

to COVIDtotal

Negative Q3 EBITDAaL impact related to crisis (€m)

Revenue

€10.6bn+0.8% yoy in Q3

Revenue

€31.4bn+0.5% yoy

EBITDAaL

€9.5bn-0.6% yoy

eCapex

€4.9bn-6.3% yoy

€4.6bn+6.3% yoy

EBITDAaL-

eCapex

Q320

9m20

eCapex

€1.7bn+0.9% yoy in Q3

Page 6: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Section twoBusiness review

6

Page 7: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 FranceResilience of our retail services and a strong growth of wholesale revenues

1.5% 1.7%

-0.6%-0.9%

1.7%

Q3 19 Q4 19

-0.1%

2.2%

Q1 20

0.1%

1.9%

Q2 20

0.0%

Q3 20

Retail Services excl. DCO

Retail Services excl .PSTN and DCO

Convergent

Solid retail services trend Quarterly yoy growth excl. digital content offers (DCO)

Q3 20 quarterly ARPOs (in €) and growth, yoy:

Q3

19 cb

Q3 20

68.0

68.8

+1.2

DCO excl. DCO

7

in €m Q3 20 yoy cb 9M 20 yoy cb

Revenues 4,693 +3,1% 13,717 +2.1%Retail services 2,691 -0,4% 8,068 -0.1%

Convergent services* 1,137 +2,5% 3,405 +4.0%

Mobile only services 564 -2,7% 1,687 -2.8%

Fixed only services 990 -2.4% 2,976 -3.0%

Fixed only broadband 689 +2.2% 2,052 +2.0%

Fixed only narrowband 301 -11,5% 924 -12.6%

Wholesale 1,543 +10,5% 4,414 +8.4%

Equipment sales 302 -9,8% 759 -16.8%

Other revenues 157 +33,3% 475 +29.8%

Convergent services

excl. DCO

+3.3%yoy

Q3 Retail excl. digital

content offers (DCO)0%

1.2%

2.3%1.6% 1.8%

2.2%

ARPO Convergent **

** Growth yoy, excl. digital content offers (DCO)

Resilience in convergent and mobile only ARPOs despite roaming impact

-1.2%

0.6%1.0%0.0% -0.5%

ARPO Mobile only **

-0.5%

Q2 20Q4 19

-1.4%0.2%

Q3 19 Q1 20

-0.6%-0.3%

Q3 20

ARPO Fixed only **

*B2C only

Page 8: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

FTTH ADSL and others

+90

+47

-58

+29

+125

Q2 20Q3 19 Q4 19 Q3 20Q1 20

Q3 2020 France: commercial performanceExcellent performance in FTTH and mobile

+178+239

+192+238

+360

-112-190 -155 -177

-265

Q3 19 Q4 19 Q3 20Q1 20

+65

Q2 20

+49+37

+61

+95

Mobile contract net adds (in ‘000s) and churn rate

13%

Fixed BB net adds (in ‘000s)

net adds excl M2M quarterly churn rate in %

12.1%

54%of broadband B2C

Customers are on

Open convergentoffers

of B2C voice contract customers

have a 4G plan (+3pts yoy)85%

Number of mobile lines per

convergent offer (Q3 yoy growth)+1.0%

99%of 4G population coverage, #1 position 9

years in a row

of FTTH connectable homes (+43% yoy)

o/w 4,1m FTTH customers (+33.2 %)20.9m

Growth of B2C broadband convergent

customer premium** mix, yoy+1.0pt

of FTTH adds* are new customers53%

**Livebox Up, former Play and Jet *gross adds + migration8

Page 9: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 Europe Effective marketing refresh driving commercial turnaround; total revenues trend improving

QoQ, despite greater impact from roaming and after-effect of stronger IT&S in earlier quarters

*B2C only

in €m Q3 20 yoy cb 9m 20 yoy cb

Revenues 2,636 -3.7% 7,864 -3.3%Retail services 1,771 -4.5% 5,366 -2.6%

Convergent services* 673 -0.2% 2,050 +1.9%

Mobile only services 766 -8.2% 2,291 -7.5%

Fixed only services 270 -2.7% 816 -4.2%

IT & integration services 61 -9.5% 209 +23.3%

Wholesale 480 -5.3% 1,431 -0.7%

Equipment sales 355 +4.8% 966 -8.2%

Other revenues 30 -18.8% 101 -20.4%

+16

-2

Equipment

-6

-27

Q3 19

cb IT &

integration

Convergent

-68

2,737

Mobile

only

-7

Fixed

only

Wholesale

-7

Other Q3 20

2,636

Mobile contract net adds ex-M2M (in ‘000s) Fixed Broadband net adds (in ‘000s)

162 112 106

-25-206 -104

187

Q3 19

-65 -63

Q4 19 Q1 20 Q2 20

34

Q3 20

+97+50

-99-129

+221

Mobile-onlyConvergent

63 49 58

-66

81

Q1 20

+96

-24

Q2 20

+48

Q4 19Q3 19

-5-1 -5 15

Q3 20

+39

-8

-10

Convergent Broadband-only% convergence in base

30% 32% 66% 67%

% convergence in base

Retail services : -4.5% yoy(-3.0% yoy ex-retail roaming)

Revenue evolution (in €m)

-5.1%-3.7%

-3.8%

-1.8%0

-10Q3 20Q4 19Q3 19 Q2 20Q1 20

Total revenues

Total revenues ex-roaming

Europe, total revenues evolution(cb yoy in %)

9

Page 10: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 SpainBack to positive net adds paving the way to better financials in the medium term

85% Convergence as % of broadband B2C customer base

82% Fiber penetration in BB customer base

66% 4G penetration in mobile customer base

18% TV penetration in BB customer base

Improving revenue trend compared to Q2 (cb yoy in %)

*B2C only

10

26 26

Q1 20 Q1 20Q3 19 Q4 19 Q3 19Q2 20 Q3 20 Q4 19 Q2 20 Q3 20

New marketing strategy is bearing fruit with a significant turnaround in Q3 net adds

-2,5%

Q3 19

-2,4%-2,3% -5,8%

Q2 20Q4 19 Q1 20

-6,8%-5,6%

-3,5%

Q3 20

Total revenues

Total revenues excl. Roaming

+1pt yoy

+5pt yoy

+0pt yoy

+1pt yoy

in €m Q3 20 yoy cb 9m 20 yoy cb

Revenues 1,237 -5.6% 3,739 -5.0%Retail services 860 -7.7% 2,639 -6.5%

Convergent services* 488 -5.8% 1,508 -3.8%

Mobile only services 252 -13.8% 769 -12.3%

Fixed only services 118 -2.3% 356 -4.9%

Wholesale 231 -4.6% 680 +3.1%

Equipment sales 145 +7.0% 408 -9.8%

Other revenues 0 - 12 +0.0%

Mobile contract excl. M2M

nets adds ‘000

FBB nets adds ‘000

Page 11: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 Africa & Middle EastBack to revenue growth target

> 80% of revenue comes from sustainably resilient retail services Revenue cb yoy growth in %

11

8.5%7.7%

6.7%7.2%

7.8% 7.9%

10.2%

8.5%9.0%

7.1%

6.2%5.2%

3.7%

5.2% 5.3%5.8%

7.6%

6.1%

Q1 19Q4 18 Q4 19Q1 18 Q2 18 Q2 19Q3 18 Q3 19

6.2%

Q1 20

4.7% 5.1%

1.3%

Q2 20 Q3 20

Total MEARetail services

30.9 m 4G customers

+37% yoy +19% Data revenue growth Q3 20

1.6m FBB customers

+38% yoy +26% FBB revenue growth Q3 20

+27% Orange Money revenue growth Q3 20

> 40% of 47m Orange Money customers are active*(active customers in millions, yoy growth in %)

Q1 20

18.618.2

Q4 19Q3 19 Q2 20 Q3 20

16.6

19.620.1

+21%

* At least one transaction per month

in €m Q3 20 yoy cb 9m 20 yoy cb

Revenues 1,474 +5.1% 4,320 +4.2%Retail services 1,263 +7.1% 3,707 +6.9%

Mobile only services 1,116 +6.0% 3,280 +6.1%

Fixed only services 140 +15.3% 410 +12.7%

IT & integration services 6 +35.8% 16 +58.0%

Wholesale 176 -8.7% 518 -11.3%

Equipment sales 22 +3.4% 62 -8.0%

Other revenues 14 +48.3% 33 +25.7%

Page 12: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 2020 EnterpriseImproved quarterly trend in an environment still challenged by Covid

12

+5% yoy growth in 9m20

+8% yoy growth in 9m20

KDDI and Orange Business

Services partner to equip

more than 1 million vehicles in

63 EMEA countries with

connected IoT services

*Mobile = Mobile Only Services + Equipment Sales

in €m Q3 20 yoy cb 9m 20 yoy cb

Revenues 1,898 -1.7% 5,757 -1.4%Fixed only services 952 -2.0% 2,910 -1.6%

Voice 303 -3.4% 935 -3.0%

Data 649 -1.3% 1,975 -0.9%

IT & integration services 734 -0.5% 2,209 +1.1%

Mobile* 213 -4.6% 638 -8.5%

+1.8% +0.8% +0.8%

-3.3%

-1.7%

5%

-15%

-10%

-5%

0%

Q3 19 Q4 19 Q120 Q3 20Q2 20

fixed onlyTOTAL mobile IT&IS

Orange and Schneider Electric

5G Industry 4.0 co-innovation

in French Factory

Page 13: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Specific Topics- Focus on FTTH monetisation in France

- Infrastructure strategy execution update

13

Page 14: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Cumulated Co-financing proceeds* received as of Q3 20 amounts to € 2.4 Bn in private areas, slightly less than 50% of total long-term estimated potential **

- Co-financing proceeds accelerated thanks to the setting up of funding vehicles

- The current co-financing level matches with competitors current retail FTTH market share and penetration rate in very dense and medium dense areas

- Future co-financing proceeds still represent more than 50% of the total estimated potential in very dense and medium dense areas:

- Co-financing pace will depend on ISPs’ funding vehicles purchasing strategies

- As of today 2 out of 3 competitors have decided to engage significantly in co-financing

Total Co-financing potential in Private areas (very dense and medium dense areas):

* Co-financing proceeds received since 2009 and booked as revenues and

reduction in eCapex

** Based on the assumption that all our competitors co-finance our

network at the level of their current Broadband market share

€ 2.4 BnReceived

Estimated potential remaining to be Cofinanced **

Cumulated amount received as of Q3 20

> 50%

< 50%

14

Potential

Page 15: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Q3 20 Feb. 21

(along with FY

2020 results)

... milestones and

associated timeline to be

disclosed in Feb. 21

Dedicated project organization at

group level including teams from

France and Spain operations +

external advisors

Comprehensive presentation of EU Towerco :

Scope + financial Kpis (o/w EBITDAaL) based on

negotiated MSA + governance + execution

milestones

Delivering on the creation of a European tower company

EU Towerco

Legal carve-out execution

Other Orange European countries

potential transfer

Capital structure evolution

Managing mobile passive infrastructure as an independent business to capture market growth• Carved-out entity under Orange ownership with dedicated management accountable for performance

• Appropriate governance and contractual relationships with MNOs to secure independence and commercial neutrality

• Flexibility on capital structure to fund growth

Communication calendar

15

Page 16: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

European Fibercos: creating leading FTTH wholesaler entities

Calendar:

Polish Fiberco (2.4m lines)

Fiberco Orange Poland Fiberco

Closing Orange

Poland

FibercoFibercos

Key principles:

• Orange Concessions : 4.4 m lines in PIN (rural) areas . Sale of a co-controlling stake

• Orange Poland : 2.4 m lines in low and mid dense areas. Sale of a co-controlling stake

Execution on track : signing target in H1 21 for both French and Polish entities

Q3 20 H1 21 H2 21

RFP is ongoing for Orange concessions

(4.4m lines)

Fiberco: Orange Concessions

Signing Orange

Concessions

Fiberco

Closing Orange

Concessions

Fiberco

Q3 20 H1 21 H2 21

Signing Orange

Poland

16

Page 17: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Conclusion

17

Page 18: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Guidance 2020

2020

EBITDAaL, yoy Around -1%

eCAPEX incl. RAN sharing deals, yoy decrease

Organic Cash Flow (telecom) > €2.3bn

Net debt / EBITDAaL (telecom) Around 2x in the medium term

Dividend*€ 0.70, out of which € 0.40 interim dividend

to be paid on Dec. 9th.

*Subject to shareholders’ approval.

18

Guidance

update

Page 19: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Appendices

19

Page 20: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

COVID crisis and transfer of assets drove lower eCAPEX, despite acceleration in FTTH rollout

FTTH roll-out acceleration in FranceFTTH connectable homes in France

45.7m

9m 2020 eCAPEX

€4.9bn- 6.3% yoy

- €331m yoy

- 6.3%

- €330m

yoy

As % of rev.

15.5%

- 1.1 pt yoy

TelecomGroup

20 **VHBB > 100 Mbps

VHBB** connectable lines

2.8m

4.6m

Q3 20

France

Q4 19

1.7m

Q4 18

0.9m

9m 18

1.8m

9m 19

9.1m

9m 20

20.9m

FY 17

France

+53%

+66%

Q3 20Q3 19

14.6m

20.9m

+43%

FTTH connectable lines in France

Q3 20Q3 19

14.0m

14.8m

+6%

FTTH connectable lines in Spain

Q3 19 Q3 20

4.0m

4.8m

+20%

FTTH connectable lines in Poland

Page 21: Orange financial results #Q3 2020 - orange.com | Orange Com · 85% have a 4G plan (+3pts yoy) Number of mobile lines per +1.0% convergent offer (Q3 yoy growth) 99% of 4G population

Convergence, the bedrock of our strategy

21

Convergent B2C customer base in million

Churn improvement with convergence in Q3**

Quarterly convergent ARPO, in €/month in Q3

Number of mobile lines per convergent offer (Q3 yoy growth)

-5pt -4pt -1pt

* Open customers only

** Churn differential between convergent B2C customers and total fixed BB B2C customers

*** YoY evolution calculated in local currency

5.80

Q3 20Q2 20Q3 19 Q4 19 Q1 20

5.77

5.80 5.80

5.82 2.993.04

Q2 20Q4 19Q3 19 Q1 20 Q3 20

3.00 2.95 2.96

Q1 20

1.411.39

Q3 19 Q4 19 Q2 20 Q3 20

1.33

1.37

1.44

France* Spain Poland

54% 85% 64%

% of broadband B2C customer base

1.97+2.0% yoy

1.88-0.9% yoy

1.68+1.0% yoy

55%

84%

61%

€68.8+1.2% yoy

€56.6-2.4% yoy

€23.8+2.0% yoy***

€ 1.8bnConvergent services revenues in Q3 2020

+1.5% yoy