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July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429-8951;
http://www.rfgonline.com/; Contact: [email protected]
Oracle Stumbles, Makes Cloud Deals
Lead Analyst: Cal Braunstein
Oracle Corp. reports disappointing fourth quarter and fiscal year results. In an attempt to build up its cloud presence the company announced deals with Microsoft Corp. and Salesforce.com Inc.
Focal Points:
Oracle released its fourth quarter and fiscal year 2013 results, both of which demonstrated
continued weakness in Oracle's results and strategy. For the fourth quarter of 2013 the
company reported total revenues of $10.9 billion, which was flat from the previous year's
quarter. Net income on a GAAP basis for the quarter was $3.8 billion, up 10 percent year-
over-year. For the full 2013 fiscal year Oracle revenues came in at $37.2 billion, little
changed from the 2012 fiscal year. Net income on a GAAP basis for the fiscal year was
$10.9 billion, up nine percent from the previous year. Hardware product sales dropped 13
percent for the quarter and 21 percent for the year while hardware system revenues fell 9
percent for the quarter and 15 percent for the fiscal year. Nonetheless, Oracle stated its
Exadata, Exalogic, Exalytics, SPARC SuperCluster and our other engineered systems grew at
a rate of 45 percent in fourth quarter. New software licenses and cloud subscriptions grew
one percent for the quarter and four percent for the fiscal year. Mark Hurd, Oracle President,
reported Oracle's HCM Cloud, CRM Cloud and ERP Cloud grew 50 percent as it added more
than 500 new SaaS customers in the final quarter of the year. Annualized SaaS revenues were
claimed to now be in excess of $1 billion. The vendor's software license updates and product
support revenues proved to be the saving grace for the company with these revenues gaining
six percent for the quarter and full year.
Microsoft and Oracle announced they would join forces in the world of cloud computing.
The key highlights are that Microsoft customers can run Oracle software on Windows Server
Hyper-V and Windows Azure and Oracle will allow license mobility on Azure. Additionally,
Microsoft will add infrastructure instances with Oracle's Java, database and WebLogic
Server. Microsoft will support and offer fully licensed Java in Azure, and Oracle will offer
Oracle Linux on preconfigured instances. According to Oracle's licensing statement, the
company will price on the size and number of instances. Four or fewer virtual cores are
counted as one socket, which is considered equivalent to a processor license. For Authorized
Cloud Environment instances with more than four virtual cores, every four virtual cores used
(rounded up to the closest multiple of four) equate to a licensing requirement of one socket.
In what was seen by many as a major coup for Oracle, Salesforce.com agreed to a new
strategic partnership. There are five elements to the arrangement: Salesforce.com will
standardize on Oracle Linux; deploy Exadata engineered systems in its data centers;
deploy the Oracle Database and Java Middleware Platform as part of its cloud infrastructure;
and implement Fusion HCM and Financial cloud applications for its internal use; while
Oracle will integrate Salesforce.com's cloud applications its Fusion HCM and Financial
cloud applications. The open question from this strategic alliance is the impact to Workday
Inc., which currently leverages Force.com for its platform as a service (PaaS) capabilities.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429-8951;
http://www.rfgonline.com/; Contact: [email protected]
RFG POV: Oracle has yet to transform its business model to adjust for the new consumption models driven by cloud computing. When Oracle acquired Sun Microsystems, Oracle CEO Larry Ellison proudly proclaimed it was pursuing a 1990s IBM vertically-integrated model, which is based upon hardware configurations. This model is not living up to Oracle's expectations and it shows in the poor results the vendor has seen over the past few quarters. Furthermore, the extension of socket licensing to the cloud demonstrates Oracle's inability to address the consumption-based models that agile cloud providers offer to users. The Microsoft deal will no doubtably be a win-win for both vendors and users of both company's products, but RFG believes the revenue impact to Oracle will be minimal over the next few years. In addition, the Salesforce.com deal has less to it than meets the eye. Regardless of all the hype and public "animosity" between Oracle and Salesforce.com the companies have close relationships. Mark Benioff, Salesforce.com CEO, worked for Oracle prior to starting up the CRM company while Larry Ellison was on Salesforce.com's Board of Directors originally. Furthermore, Salesforce.com always built its platforms using Oracle software, even while attacking the company publicly. So to commit to use more of the Oracle platforms is not a big leap for the cloud provider. A move to Oracle Linux from an existing Linux base is not a big shift; and the company already uses Oracle databases. The commitment to use Exadata engines where appropriate as well as Oracle applications internally does not help Oracle prove it is a cloud provider or better its cloud presence, although it will give the company some additional bragging rights. In the meantime Workday remains the external offering for Financial and HCM applications; but this could change over time. IT executives should expect Oracle to struggle over the next year or so as it tries to adjust to new purchasing patterns and resistance to its "all or nothing" business model. With that in mind, IT executives should aggressively negotiate with Oracle for the best pricing, SLAs and terms and conditions for both cloud and in-house software and hardware acquisitions.
Executive Technology Strategies
Copyright © 2004-2013 Robert Frances Group and Experture, all rights reserved
120 Post Road West, Suite 201, Westport, CT. 06880; (203) 429 8950;
www.rfgonline.com www.experture.com Contacto: [email protected]
Next Research Note
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Talent Recruitment and HR Development Contrast and Comparison
Our client needs some information on human resources market (talent recruitment & human resource development) alternatives: IBM (Kenexa) SAP (Successfactors) Oracle (Taleo) ADP (Talent Management) Lumesse
We need a comparison of the competitors/products (contrast and compare) based on functions and features (and some other criteria): Functions / Features
Performance
Integration (easy to integrate, …) Social-business-integration (e.g. Kenexa & IBM Connections) Cost effectiveness
Competitive strength
Service Provider Summary
The client provided us with fiveHR service providers:
Company
ADP
IBM/ Kenexa
Lumesse Oracle/ Taleo
SAP/ Successfactors
Product(s) Talent Management
BrassRing, Onboard, Talent
Manager, Learning Suite
Talentlink; ETWeb; Learning
Gateway; Coursebuilder
Taleo Business Execution Suite
(Biz X)
Address Roseland, NJ Wayne, PA United Kingdom Dublin, CA San Mateo, CA
Phone 800 225.5237 877 971.9171 +44 1483.739450 925 452.3000 800 809.9920
URL www.adp.com www.kenexa.com www.lumesse.com
www.taleo.com www.successfactors.com
Key Selection Criterion The following are the key selection criterion responses.
Functions and Features–For this criteria, we broke down the functions into several
categories:
o General – pertaining to most of the functions;
o Recruiting – relating to the identification/solicitation and evaluating new talent;
o Onboarding – indoctrination of new employees;
o Core Information – basic personnel profile information;
o Performance Management – generic evaluation of personnel;
o Career and Succession Planning – personnel resource management with respect to
career development and longetivity of organizational functions;
o Compensation Management – management of salaries, benefits, bonuses, budget,
etc.
Experture /RFG …experts on demand
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
o Skills and Competency Management – personnel resource skill development and
evaluation;
o 360 Degree Feedback – review methodology that uses input from three different
levels (managed, peers and management) as well as external contacts to evaluate
personnel;
o HR Analytics – information analysis and reporting. May be included as a part of
the other categories. Is broken out to highlight analytical capabilities;
o Learning – personnel resource training;
Note, each service provider organizes their response to the talent recruitment and HR
development differently. While there is no definitive structure, it should be noted that
some of the service provider categories are based on acquisitions and not on
functionality. In other words, 360 degree might be part of performance management
because the parent company acquired a company that had software with these integrated
functions – another provider acquired two different companies with these functions
separated.
Performance – in this case performance refers to the performance of the system and
not performance management as mentioned above.
Integration – the capability to integrate with other systems (HRIS, ERP, etc.) and/or
other service provider modules (OnBoarding, etc.);
Social Business Integration – integration with commonly used social media like
Facebook, LinkedIn, etc. for the purpose of posting career opportunities or
communicating with prospective candidates;
Cost Effectiveness – is the pricing structure aligned with the use? Is the price of the
service fair in comparison to the other service providers?
Competitive Strength – this is defined as the strength of the service provider as
defined by financials, longetivity, roadmap, client base, technological currency,
module integration, support, etc. relative to the other service providers being
evaluated.
Delivery Options All of the service providers offer Software-as-a-Service (SaaS) delivery. Lumesse offers
on-premise and hosted, but is moving towards SaaS over the next year (as Europe is slow
to adopt SaaS). SuccessFactors offers a hosted version as well.
All of the service providers offer a mobile component as well.
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Functions and Features Within each function there are several features.
General
Multi-Language - With the exception of Taleo, all of the service providers offer
multi-languages in some if not all modules. While the number of languages covered
varies, core language coverage, i.e., French, Spanish, English, etc. is part of all
service provider options.
Technology – all of the service provider platforms are (or will be) Web 2.0 (cloud-
based).
Workflow – this feature is incorporated in all service provider HR suites.
Customizable – while all of the service providers offer some level of customization,
some offer more than others, i.e., corporate branding, field level, workflow, etc.
Intuitive GUI – while all of the service providers claim to have an intuitive GUI, there
are differences in how each screen functions, navigations, look and feel. Since this
more of a stylistic observation and substance, we suggest that the client attends
demonstrations on the systems to address this feature.
Multiple Browsers - fortunately all of the service provider offerings work in multiple
browsers.
Alerts – all of the service providers have altering capability – where participants,
prospects, stakeholders are alerted when certain conditions, like approval pending, are
triggered.
Centralized Database – not all of the service providers used a centralized database.
For example, Kenexa and Oracle have either built their modules independently or
have acquired module capability through corporate acquisition – therefore, there may
be some federation of data sources that have underlying “transparent” integration
processes. This raises some processing (performance) and security concerns.
Recruiting
All of the service providers offer key features in this function. In some cases though
separate offerings that are linked transparently, i.e., Oracle with its Recruiting Cloud
Service – separate from the Taleo offering.
The most significant part of the recruiting capabilities is the ability to integrate with
external offerings including social media. All of the service providers offer that capability
either as a built-in or as an add-on (IBM/Kenexa/Social Post).
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Lastly, ADP does not provide recruiting insights as a part of their service.
Onboarding
The weakest product suite in this area is Lumesse. According to Lumesse personnel, this
module is not robust enough to support large enterprises.
Core Information
For most of the service providers, this function is embedded in the other functions.
SuccessFactors has a separate module called Employee Central.
ADP does not offer organizational snapshots or Report Libraries.
Performance Management
As mentioned previously, each service provider bundles their offerings differently. This is
a result of the overlap between several functions, namely performance management,
career and succession planning, skills and competency management and 360-degree
feedback.
The only significant difference between all of the service providers is that in two
instances, namely Lumesse and SuccessFactors, is there a built-in conferencing
capability. While this should not be considered a core feature, it can be used productively
as a way to collaborate on personnel performance.
Career and Succession Planning
While the capabilities of all service providers are similar, it should be noted that the what
if and risk assessment features are critical to this function.
Compensation Management
A key featurewithin this function is the ability to integrate with external compensation
market information. All of the service providers,except for ADP and Taleo, offer this.
The other key feature is the ability to balance the compensation budget. Salaries represent
one of the largest spending components.
Skills and Competency Management
The scope of the competency library differentiates the service providers. The most
extensive competency libraries are provided by Kenexa (1,700 competencies) and
SuccessFactors (uses industry standards). ADP does not offer this capability.
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
360-Degree Feedback
This function is really a sub-function within Performance Management. It represents a
review performed by three relatively different levels of personnel, namely subordinates,
peers and managers. All service providers provide the same capabilities.
ADP does not offer automated processes, intuitive GUI for employee feedback choices
and Visual aids to guide process.
HR Analytics
With the exception of SuccessFactors, all of the service providers integrate analytics as a
part of the other functions. SuccessFactors has a more comprehensive approach in its
Workforce Analytics module – it has 500 predefined SMART goals.
Learning
Some key features in this function include accessibility from various mobile/hand-held
devices, e-Learning, social learning and content development.
This category was weighted at 40% and the ratings are as follows:
ADP 8.51
Kenexa 9.30
Lumesse 8.95
Taleo* 5.26
Successfactors 10.00
*Taleo has not provided additional information.
Support The key differentiating factors in this category has to do with customized learning
content development consulting services – only Kenexa and Lumesse offer that.
This category was weighted at 10% and the ratings are as follows:
ADP 8.89
Kenexa 10.00
Lumesse 10.00
Taleo 8.89
Successfactors 7.78
Differentiating Factors
ADP – Ease of implementation, regular updates, meets stringent data privacy and
security standards, end-to-end, seamless integration, a complete solution.
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Kenexa – Ease of implementation, seamless integration, and an industry leader (as
evidenced by its client base);
Lumesse – ease of implementation, seamless integration, meets stringent privacy and
security standards, excellent user experience, considers its market as the Global
Enterprise. Editor’s note, ironically the account executive mentioned that their
Onboarding solution may not be sufficient to meet large enterprise requirements;
Taleo – n/a;
SAP – seamless integration, mobile platforms, end-to-end, analytics, industry leader.
This category was weighted at 15% and the ratings are as follows:
ADP 8.00
Kenexa 8.50
Lumesse 8.00
Taleo 5.00
Successfactors 9.00
Pricing The pricing models for SaaS were generally based on a per-employee, per-module, per-
month basis. Only three of the service providers felt comfortable enough to provide
pricing information.
Total Cost of Ownership – over a five-year period, using 2,000employees, the cost for:
Kenexa $430,000 SuccessFactors $925,000 ADP $1,245,500
This category was weighted at 10% and the ratings are as follows:
Kenexa 9.00
SuccessFactors 7.00
ADP 5.00
Weighted Average Ratings The weighted average rating for all service providers is as follows:
ADP 6.75
Kenexa 8.04
Lumesse* 6.73
Taleo* 5.21
Successfactors 8.20
*no pricing information available. Without the pricing comparison, the weighted ratings
would be as follows:
ADP 6.68
Kenexa 7.14
June 25, 2013 Executive Technology Strategies ETS 13024
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Lumesse 6.73
Taleo 5.21
Successfactors 7.50
Note that in both cases, SuccessFactors and Kenexa came out on top.
Summary: ADP recently (May 2012) launched their integrated Talent Management solution, which now supersedes their HR Advantage solution for Talent Management. Kenexa has a comprehensive, seamless solution that is reasonably priced when compared to SuccessFactors. While Lumesse has a comprehensive package and they are targeting Global Enterprises, their Onboarding module will not support Global Enterprises. Lumesse’s infrastructure (data center operations) is inconsistent in that different modules are supported in different places. We expect that this will correct itself over time, but for the time being some U.S. enterprises may have issues with their data being hosted overseas. Taleo has not provided comprehensive information. This is the result of their account team policies, which discourage giving out information without knowing the prospective client. All that can be said definitively is that Taleo has product service that cover all aspects of Talent Management and that Taleo (before being acquired by Oracle) was a leader in this market. Lastly, SuccessFactors is a top contender as it supports all aspects of Talent Management, has a comprehensive feature set, and provides the client with flexible usage and pricing. While, the cost of this service is high relative to Kenexa, ADP’s solution is more expensive than SuccessFactors by 35%.
Executive Technology Strategies
Copyright © 2004-2013 Robert Frances Group and Experture, all rights reserved
120 Post Road West, Suite 201, Westport, CT. 06880; (203) 429 8950;
www.rfgonline.com www.experture.com Contacto: [email protected]
Next Research Note
July 1, 2013 Executive Technology Strategies ETS 13-07-03
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
Yahoo Kills A Dozen More Products To Sharpen Its Focus
The AltaVista search engine is one product getting the boot
Original Author: Zach Miners June 28, 2013
Editor: Hal Kreitzman
Summary
Yahoo continues to work on determining what works and what doesn’t. Over the past six
months, Yahoo has worked on Portfolio Rationalization, determining what applications
have traction and which ones don’t. The author of this article notes that Yahoo has started
eliminating some of its products and expects that soon up to twelve will no longer be
offered to users. Some of the more notable ones are:
AltaVista – being replaced by Yahoo Search;
Yahoo RSS Alerts;
Yahoo Axis;
Citizen Sports – being replaced by Yahoo Sports. Fantasy Football and its mobile
Sports app;
Yahoo Browser Plus
Yahoo WebPlayer
FoxyTunes
Neighbors Beta
Etc.
Executive Vice President, Jay Rossiter blogged, "…we're shutting down a few products
so we can continue to focus on creating beautiful products that are essential to you every
day.”
During the company's annual shareholder meeting earlier this week, CEO Marissa Mayer
said she likes to think of Yahoo as a big startup.
"We are making investments, and we're going to continue to make investments,
because that's what drives growth," she said (p2c5).
Yahoo recently paid more than US$1 billion to buy social blogging site Tumblr.
Editor Comments
Since joining Yahoo in July 2012, CEO Marissa Mayer has made a number of changes in
the corporate culture and now is demonstrating that she is focusing on trimming down
and refocusing its product portfolio.
Since she has joined, the stock has risen approximately 62%. It is obvious that her
leadership is helping the company to come back from its nebulous position. While we see
her efforts to turn around the company as “textbook”, they have been very successful.
July 1, 2013 Executive Technology Strategies ETS 13-07-03
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved P.O. Box 473, Kings Park, NY 11754; (917) 597-6717
http://www.experture.com/; Contact: [email protected]
She seems to be working off of basic business principles - the steady rise of the stock
demonstrates that stockholders like what she is doing.
In a recent interview, she stated that there are two key challenges that Yahoo is working
on, namely the shift from desktops to mobile, and monetization of products and services.
In her opinion, Yahoo can build their business by capitalizing on people’s daily habits,
i.e., email, weather, sport scores, etc.
She also spoke at length about the search engine portion of their business and what they
consider the keys to success, namely personalized search.
The reason to focus on this article is to demonstrate that some technology companies are
achieving success using basic business practices and setting strategic direction based on
user behaviors. Acquisitions are still part of this equation as once a direction has been
determined many astute business executives have sought smaller firms which will either
fill gaps or cause disruption in their strategic plans.
Relevant Links
Original Article
Davos 2013 - An Insight, An Idea with Marissa Mayer
Executive Technology Strategies
Copyright © 2004-2013 Robert Frances Group and Experture, all rights reserved
120 Post Road West, Suite 201, Westport, CT. 06880; (203) 429 8950;
www.rfgonline.com www.experture.com Contacto: [email protected]
Next Research Note
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Big Data/Cloud Expo Showcases Disruptive Technologies and Future of Enterprise Computing – Part 1 RFG POV: Make it big but keep it simple. This could be the mantra for IT executives and application owners throughout organizations of every ilk and size. In the brave new world of enterprise computing, Big Data and cloud computing are two of the more compelling trends, and biggest management challenges. Wrestling with how to leverage Big Data to drive innovation and adopting cloud solutions to improve business agility or lower costs are among the biggest decisions business leaders face today and into the foreseeable future.
Another challenge is keeping up with the volume of new solution providers entering the
space along with determining which established players offer the best mix of technology,
partnerships and support to meet these new business requirements. For instance, June's
Cloud Expo in New York (Cloud Expo West follows in November) featured more than
120 vendor exhibits accompanied by dozens of breakout sessions, presentations,
roundtables and press conferences – too much information for one person to absorb.
However, a few noteworthy themes nonetheless emerged, which we will cover in this
three-part series. Part one addresses Infrastructure as a Service (IaaS).
Cloud Enabling Big Data Access
Access to big data sources is improving daily and the cloud is a major enabler. Cloud
service providers (CSPs) operate many of the most scalable, available, secure and
technologically advanced data centers in the world. CSPs are also among the early
adopters – and deliverers – of advanced, disruptive technologies such as enterprise SSD
or Flash storage to vastly improve response time, services and applications to improve
usability and enable choice. Several CSPs offer a variety of infrastructure options from
bare metal to fully configured operating system environments (e.g., Microsoft Corp.
Windows or Linux) that can be up and running in minutes.
According to Cisco Systems, "30% of all data will live in or pass through the cloud by
2020" and 70% of all enterprises already use enterprise-class cloud technologies. An IBM
Cloud Survey indicates that by next year, 90% of all organizations they surveyed
including small, medium and large enterprises, will have either implemented or piloted a
cloud solution. In effect, this makes the aggregate of cloud providers the world's biggest
and fastest growing data repository.
The cloud enables business models like Google and Amazon that rely on consumer-
driven big data analytics as well as the next cloud-based start-up. In addition,
Consumerization of IT is forcing CIOs and their staffs to deploy and offer solutions that
provide their internal customers with greater flexibility and faster time to value. To quote
Cloud Expo speaker Dennis Quan, VP for IBM's Smart Cloud Infrastructure, "The Cloud
was born from consumer demand."
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Source: IBM Corp.
Disruptive Cloud Solution Providers
Innovation is often synonymous with disruptive technologies. The following is a short
list of companies, great, medium sized and small, who are delivering innovative solutions
to meet the needs of a consumer-driven, cloud-enabled marketplace. Consumers can be
individuals, IT organizations or corporations.
Disruptive cloud solution providers (DCSP) possess one or more of the following
attributes:
1 – DCSPs leverage open standards and open source solutions
2 – Provide innovative service offerings and flexible pricing models
3 – Develop or leverage advanced technologies to boost app performance
4 – Create software to make cloud deployment and management easier
5 – Increase IT effectiveness and lower capital costs
6 – Offer customers modularity and choice
DCSPs are listed in four broad categories: Infrastructure, Applications, Services and
Storage. (See Figure 1.)
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Figure 1. Disruptive Cloud Solution Providers
Infrastructure as a Service (IaaS)
Logicworks provides public, private and hybrid cloud hosting solutions and dedicated,
managed services and technical support to enterprise customers and SaaS solution
providers. Unlike many CSPs, Logicworks focuses on specific industries including
healthcare, media, financial services and marketing/advertising. Not coincidentally, its
focus on compliance and privacy issues such as HIPAA for healthcare and PCI DSS for
financial organizations makes its services more appealing for those industries.
Logicworks Private Cloud is fully dedicated to each customer and runs on VMware's
virtualization platform while its public cloud offering incorporates CloudStack and
utilizes EMC's Isilon storage archiving solution. Logicworks also provides AWS
managed services adding a layer on top of Amazon's cloud to 'help companies strategize,
architect, implement and scale AWS cloud instances and tools for their own
applications." Logicworks also offers managed database services for Big Data
applications utilizing Hadoop clustering technology.
Rackspace is one of the largest and most successful CSPs noted for "combining
performance, reliability, security, low total cost of ownership (TCO) and Fanatical
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Support" (according to Rackspace executives) within their Hybrid Cloud offerings.
Rackspace founders helped create OpenStack which is fast becoming the de facto cloud
operating systems standard, supported by more than 150 vendors. OpenStack allows
administrators to manage large pools of compute, storage and networking resources and
gives their users the ability to provision their own resources. Hybrid Cloud combines
public cloud, private cloud and dedicated bare metal computing into a single solution in
effect allowing customers to build their own applications instead of forcing them into a
specific application framework. Customers range from startups to Fortune 500
companies. Rackspace builds and supports many of its own applications to help
customers more easily manage their cloud environments. Rackspace has also made recent
acquisitions, including Exceptional Cloud Services, to increase its OpenStack services
and support capabilities, and Object Rocket, a year-old provider of cloud-based
MongoDB services known as a Database as a Service (DBaaS) solution. Both
acquisitions help Rackspace compete with similar services from Amazon Web Services
(AWS), the world's largest CSP, and other IaaS solution providers.
SoftLayer made tech news headlines earlier this month when IBM announced its
intention to acquire the privately-held IaaS firm to boost its ability to compete in the
cloud space. The acquisition brings IBM more than 20,000 new cloud customers of all
sizes while accelerating its ability to compete in the cloud space for coveted enterprise
customers. According to its recent cloud survey, IBM believes the size of the worldwide
cloud opportunity will likely exceed $200 billion per year by 2020, an opportunity far too
big for them to ignore. Meanwhile, IBM can boost SoftLayer's data center growth around
the world – they now have 13 – along with deploying IBM hardware and leveraging IBM
worldwide sales and services capabilities. IBM and SoftLayer are both committed to
cloud-centric open source initiatives including OpenStack and Cloudstack as well as
partnering with many other open source solutions including 10Gen, creators of open
source NoSQL database MongoDB, to help enable mobile apps in the cloud. SoftLayer
views their operational model as open cloud consumption paid for by the minute, hour or
day. According to a SoftLayer spokesperson, "We have more Legos and more boxes for
customers to build their own architecture from bare metal to fully configurable operating
environments and 1,600 internally developed APIs to streamline the process."
Conclusion
With the market for cloud-related products and services anticipated to exceed $200
billion per year by 2020, the opportunities for CSPs and technology companies are
enormous. At the same time, the consumerization of IT is pushing technology solution
providers, CSPs and application developers to improve services, user interfaces, APIs,
security and self-service applications to the point where non-technical, line-of-business
users can easily manage and provision their own solutions while accelerating time to
value.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
RFG POV: Cloud solutions are evolving quickly due, in large part, to the fact that lower cost of ownership and quicker implementation times are compelling users to experiment and adopt cloud solutions sooner than later. When it comes to computing, just about everyone wants faster and cheaper, as long as easy and secure are also in the cards. IT executives need to experiment with various cloud offerings to determine which ones best satisfy current and planned initiatives before leaping into commitments that can consume scare resources.
Additional relevant research is available. Interested readers should contact Client
Services to arrange further discussion or interview with Mr. Gary MacFadden, Principal
Research Analyst.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Cloud Expo Showcases Disruptive Technologies – part 2 RFG POV: Big Data and cloud computing are two of the more compelling trends, and biggest management challenges. Wrestling with how to leverage and adopt cloud solutions to improve business agility or lower costs are among the biggest decisions business leaders face today and into the foreseeable future. Another challenge is keeping up with the volume of new solution providers entering the space along with determining which established players offer the best mix of technology, partnerships and support to meet these new business requirements.
RFG divides the Disruptive Cloud Solution Providers (DCSPs) into four broad
categories: Infrastructure, Applications, Services and Storage. (See Figure 1.) This is the
second in the three-part series on cloud providers and covers cloud-enabling applications
and cloud services providers.
Figure 1. Disruptive Cloud Solution Providers
Cloud-Enabling Applications
ActiveState is the creator of Stackato, "the application platform for creating your own
private, secure and flexible enterprise Platform-as-a-Service (PaaS) using any language
on any stack on any cloud." According to CTO Jeff Hobbs, "Stackato is an agile PaaS
development environment that enables enterprise developers to leverage all the benefits
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
of a public PaaS to deploy, manage, and monitor applications, while meeting the security
and privacy requirements of enterprises. Stackato also allows developers to easily test
applications in a production environment, self-serve, and get apps to the cloud in minutes,
not weeks." In December 2012, ActiveState penned an OEM deal with HP to provide
Stackato for HP Cloud Public services clients. In addition, Stackato is also 100% Cloud
Foundry compatible leading Hobbs to remark, "Stackato is open source compatible with
no vendor lock-in and enterprises can integrate it within their existing IT infrastructure
including databases, web servers and authentication systems, and customize it to support
all the languages their developers need."
Appcara provides a "flexible and easy-to-use cloud application" called AppStack
targeted at the service providers and enterprises who need to quickly stand-up apps, such
as AWS in the cloud and then deploy and scale those apps accelerating application
services and simplifying the management of distributed applications in the cloud.
AppStack allows users of Hadoop or Hive-based Big Data analytics applications to easily
and holistically deploy and manage these applications as a single entity rather than server
by server. An "easy-to-use portal for launching and managing these distributed
applications either on an internal cloud, public cloud, or both, while preserving
application portability, makes it possible for technical and less-technical users alike to
manage cloud-based apps." Meanwhile, Appcara enables CSPs to "rapidly" deploy
application services for their customers on public clouds such as AWS or Rackspace, or
private cloud environments such as Citrix or VMware, or open platforms such as
CloudStack.
AppEnsure delivers "Application Performance Ensurance in dynamic virtualized and
cloud computing environments, enabling the cost benefit promise of utility computing
while maintaining business-critical application performance." Founded in 2011,
AppEnsure has received a round of "Angel" investing as well as investment from the
Citrix Startup Accelerator program. As CEO Colin L.M. Macnab, a veteran of several
startups and IPOs, explains, "The problem with cloud infrastructure management is you
have different views by different individuals within the enterprise. First you have Server,
Storage and Network views. Then there's the application view. It's death by dashboard."
AppEnsure primarily targets the applications operations person but also IT operations and
system administrators. The solution deploys a light-weight (1% overhead) agent that
follows every transaction or, optionally, a front-end agent. Every packet is inspected, data
is collected, dumped into Splunk and analyzed for automation of "application topology
discovery, analytics and resolution." AppEnsure runs on-premise or as a SaaS-based
solution.
SOA Software powers the "API Economy with products that enable customers to plan,
build, run and share APIs through comprehensive cloud and on-premise solutions for API
lifecycle, security, management and developer engagement." According to CTO Alistair
Farquharson, "SOA is a superset of services. API is a channel to the business. SOA
became technical but it should be business focused. APIs have business focus, they are
not technical. APIs help to drive revenue or help in supporting new channels. There are
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
APIs for enabling micro-payments or for mobile apps that support business people in
focusing on business opportunities and SOA Software provides the most complete, end-
to-end API management solution available." SOA is very active in the travel industry
with footprints in the finance industry, healthcare and other industries. SOA's OAuth
Server is a standards-based, enterprise-grade authentication and authorization product
that integrates the most common identity and access management systems, including
LDAP, Active Directory, CA SiteMinder, Oracle Access Manager, IBM TAM and RSA
ClearTrust in order to simplify cloud identity challenges faced by most end-user
organizations.
Cloud Services
Dell Cloud Computing Services works with enterprise customers who seek support
for planning and building their own cloud environment whether that is a private, public or
hybrid approach. "Dell Cloud Services speed time to value at each stage of the process:
from an initial workshop or overview of cloud technology, to a full assessment of an
organization's infrastructure and business needs, to design and implementation." Project
Crowbar is Dell's open source software framework that allows customers to install cloud
software across clusters, such as Hadoop, and scale out systems along with offering
network monitoring and discovery, and gathering of performance data. Dell is a supporter
of and contributor to OpenStack and remains one of Intel's biggest partners. However,
Dell Ventures has invested in several disruptive technology companies including Flash
Storage innovator Skyera whose profile is included below. Dell is also partnering with
VMware to deliver the VCloud Datacenter Service for its enterprise customers.
SHI is a $4 billion, privately held global provider of IT products and services ranging
from software and hardware procurement to deployment planning, configuration, data
center optimization, IT asset management and cloud computing. The current owner since
1989 has grown entirely organically "through neither merger nor acquisition, the direct
result of backing a highly-skilled and tenured sales force with software volume licensing
experts, hardware procurement specialists and certified IT services professionals." SHI
technology partners include Cisco, EMC, HP, Intel, SUSE and VMware. Cloud services
run the gamut from managed services, IaaS, consulting, back-up as a service, planning
and implementation services, cloud security offerings and solutions as well as partnering
with co-location providers, SaaS and MSP providers. SHI is one of the consummate sales
and reseller organizations entering the cloud space and has plans to offer additional
cloud-based software service later this year.
SUSE Cloud program is SUSE's channel program for CSPs. SUSE has tailored its
licensing model to attract CSPs to its Linux Enterprise Product portfolio to fit the cloud
business model. This includes pay-per-use-pricing, simplified workload deployment and
management utilizing SUSE Studio, a strong partner ecosystem in the Linux world, and
SUSE's "world-class" support. SUSE Linux Enterprise Server running on Windows
Azure is a proven platform for Windows environments, and SUSE supports Amazon
AWS which provides a highly reliable, scalable and low cost infrastructure platform.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
With the SUSE Studio, customers can "build their own optimized SUSE Linux Enterprise
operating system images and application workloads, and deploy them into the cloud with
just a few mouse clicks. SUSE Manager lets clients manage workloads in the cloud just
like they would in their own data center."
Conclusion
With the market for cloud-related products and services anticipated to exceed $200
billion per year by 2020, the opportunities for CSPs and technology companies are
enormous. At the same time, the consumerization of IT is pushing technology solution
providers, CSPs and application developers to improve services, user interfaces, APIs,
security and self-service applications to the point where non-technical, line-of-business
users can easily manage and provision their own solutions while accelerating time to
value.
RFG POV: Cloud solutions and services are evolving quickly and the field of offerings can be expected to undergo tremendous changes over the course of the next few years. While there are multiple risks associated with utilizing cloud services, the lower cost of ownership, the consumption-based business model, and quicker implementation times are compelling users to experiment and adopt cloud solutions sooner than later. Business and IT executives need to experiment with various cloud offerings to determine which ones best satisfy current and planned initiatives before leaping into commitments that can consume scare resources. Furthermore, IT executives planning on utilizing cloud services should ensure service level agreements (SLAs) and contract terms and conditions as well as vendor financials comply with corporate requirements.
Additional relevant research is available. Interested readers should contact Client
Services to arrange further discussion or interview with Mr. Gary MacFadden, Principal
Research Analyst.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Cloud Expo Showcases Disruptive Technologies – part 3 RFG POV: Flash storage is reshaping the data storage landscape. Leveraging this technology to improve business agility and performance or lower costs is among the biggest game changers business leaders face today. Another challenge is keeping up with the volume of new solution providers entering the space along with determining which established players offer the best mix of technology, partnerships and support to meet corporate business requirements.
RFG divides the Disruptive Cloud Solution Providers (DCSPs) into four broad
categories: Infrastructure, Applications, Services and Storage. (See Figure 1.) This is the
third in the three-part series on cloud providers and addresses solid state drives (SSDs)
and flash storage.
Figure 1. Disruptive Cloud Solution Providers
High Performance Data Storage
Coraid offers a scale-out SAN solution providing enterprises of all sizes with flexible,
scale-out, high performance storage as well as a family of NAS servers that combines an
"innovative and feature-rich file system with scale-out, massively parallel Ethernet SAN
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
technology ideally suited for public and private cloud environments." In addition, Coraid
EtherCloud is "the industry’s first software-defined storage platform for architects of the
modern data center. EtherCloud enhances business agility by radically simplifying
delivery of scale-out infrastructure. Combined with Coraid EtherDrive scale-out (NAS)
storage, EtherCloud allows enterprise and cloud customers to deploy and manage
petabytes of block and file storage with relative ease." Coraid storage solutions combine
traditional hard disk drive (HDD) technology, to help keep storage costs, and solid state
drive (SSD) technologies for high performance applications along with a variety of
management features such as vCenter integration, programmable storage management
and control via REST API, policy-based application deployment to dynamically allocate
and manage storage according to application requirements, and self-service provisioning
for application owners in a multi-tenanted environment.
Intel has made it clear that it wants to be a dominate player in the SSD and Flash storage
space. Announcements this year declare the immediate availability of new drives to meet
a variety of capacity, performance and application requirements. Introduced this month,
the Intel SSD DC S3500 Series "breaks through barriers - like the need for high
throughput/low latency storage with a low total cost of ownership - to deliver the storage
solution that meets the needs of the cloud, and its demand for storage, which has
exploded in recent years," said Rob Crooke, Intel corporate vice president and general
manager for the Non-Volatile Memory Solutions Group. "Intel's data center family of
SSDs helps make cloud computing faster and more reliable, enabling more transactions
and richer experiences." The S3500 is optimized for read-heavy applications, whereas the
S3700 Series, introduced earlier this year, is built for more write-intensive workloads
such as OLTP or analytics. Both solutions are priced competitively for performance-
centric applications where low latency is key – as opposed to ultra-low latency, high-
performance applications where in-memory processing is required. The SSDs are offered
in capacity ranges from 80 to 800 GBs and are available through Intel partners and
resellers including a five-year warranty which suggests Intel has done its homework in
hardening the SSD controllers and management software to extend the useful life of their
drives.
Skyera is a "disruptive provider of enterprise solid state storage systems designed to
enable a large class of applications with extraordinarily high performance, exceptionally
lower power consumption and cost effectiveness relative to existing enterprise storage
systems. Founded by the executives who previously developed the world's most-
advanced flash memory controller, Skyera is backed by key technology and financial
partnerships (Dell Ventures) designed to position it at the forefront of the hyper-growth
in the solid state storage sector." Like many of its competitors, Skyera, uses enterprise-
class, solid-state storage using commercial MLC (multi-level cell) NAND Flash memory.
While MLC is not as durable at SLC (single-level cell) or as fast, it is much more cost
effective. Skyera's custom designed controller employs advanced flash management
algorithms to reduce program/erase cycles and has implemented a "unique" approach to
RAID, in conjunction with controller-based compression that "results in 10x fewer writes
per Flash module" extending the useful life of the SSD drives.
July 2, 2013
Copyright © 2004-2013 Experture and Robert Frances Group, all rights reserved
46 Kent Hills Lane, Wilton, CT. 06897; (203) 429 8951;
http://www.rfgonline.com/; Contact: [email protected]
Smart Storage Systems fabricates its own SSDs and Flash selling directly to vendors
such as IBM and SGI, CSPs and government agencies with high capacity, low latency
application needs – and occasionally to large enterprise customers. Earlier this year,
Smart announced the availability of 2 TB SSDs, and they have a 4 TB SSD in the works.
Interfaces include both SATA and SAS in a variety of form factors from 1.8 to 2.5 inches
and various capacities. Smart offers two CloudSpeed SSD products, the 500 and the 1000
models, "designed specifically to address the growing need for SSDs that are optimized
for mixed workload applications in enterprise server and cloud computing environments.
Leveraging SMART's proprietary Guardian Technology™ Platform, tier-one OEM-
enterprise firmware, proven power fail technology and 19nm MLC NAND flash, the
CloudSpeed SSD product family offers all the features expected from an enterprise-class
drive at the right value." Smart touts the longevity and endurance of its drives which
provide additional TCO benefits beyond just speed, resilience and capacity.
Conclusion
With the market for cloud-related products and services anticipated to exceed $200
billion per year by 2020, the opportunities for CSPs and technology companies are
enormous. At the same time, the consumerization of IT is pushing technology solution
providers, CSPs and application developers to improve services, user interfaces, APIs,
security and self-service applications to the point where non-technical, line-of-business
users can easily manage and provision their own solutions while accelerating time to
value.
RFG POV: Flash solutions are evolving quickly and the variety of solutions is growing daily. These changes are disrupting the current data center environment and require new IT skills and revisions to target architectures. IT executives need to experiment with various flash and SSD offerings to determine which alternatives and suppliers best satisfy current and planned initiatives and business requirements before leaping into commitments and designs that can consume scare resources.
Additional relevant research is available. Interested readers should contact Client
Services to arrange further discussion or interview with Mr. Gary MacFadden, Principal
Research Analyst.