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Oracle Solutions for Revenue Management and Billing
Challenges
Customer Retention Increasing Cost of managing disparate IT
Applications Improving Customer Centricity High Transaction Volumes Regulatory Compliance Dynamic Pricing Models Revenue Leakage
Solutions
Cognizant brings domain intensive Revenue Management and Billing solution
Competencies Oracle RMB for Insurance
Oracle RMB for Banking
Oracle RMB for Healthcare
Oracle RMB for Cards & Payments
PlatformThese solutions can be deployed on different models:
On Exadata, Exalogic hardware On Cloud On Premise
Reporting using OBIEE Documaker
Solution Assets Industry Templates Configuration Workbook Point of Views RICEW Standards & Guidelines Training & Testing Assets
solution overview january 2016|
• Cognizant Solution Overview
Organizations are facing challenges with the changing dynamics of their industry, global markets, mergers and acquisitions, customer demands, agility needs for new product or service launches and retaining customer loyalties. In addition, different lines of business operating their own legacy billing applications with complex pricing and billing rules makes it difficult to have one view of their customers. This leads to delays in launching right customer centric initiatives.
Oracle Revenue Management and Billing solution offers robust billing platform especially for Financial Services and Insurance industry. Cognizant’s deep domain knowledge coupled with deployment experience and strong relationship with Oracle make us preferred partner in this emerging space.
Service OfferingsCognizant’s Oracle Solutions Practice (OSP) offers comprehensive services in Oracle Revenue Management and Billing product suite. Services offered are: Assessment Services Implementation Services Application Value Management (AVM) Upgrade Services Testing Services Integration Services Product and Infrastructure Assessments Enhancements (Major/Minor) Database Administration System Administration
Success Storyth5 Largest and Customer trusted Bank in North
America
Client Profile Leader in ATM transactions processing. Stable growth and conservative bank.
Business Challenges
Currently ATM billing is handled by 4 different legacy systems with multiple technology.
No consistency in the business process. Many manual intervention in the production
data. Revenue leakage. Not able to utilize and interface with latest
technology applications. Challenges providing proper invoice and
statements access to the clients. In some cases, business users are running the
production billing manually. IT unable to meet business demands and offer
innovative solutions.
Solution Highlights Common business process across ATM billing
units.
Packaged Solution to meet future needs of the business with configurations.
Optimized Billing codes properly aligned with billing rules and price assignments.
Standard pre-billing process prior to actual billing to make sure calculations are as expected.
Proper revenue/account receivables booking. Solution is scaled to handle 40 to 50 Million
billing transactions per month. Easy real time interface with other legacy
applications. User friendly interaction with UI pages, portals
and zones. Role based user security facility and automatic
assignment of business exceptions. Automatic maker and checker process. Automatic rerouting of approvals for financial
adjustment in the system. Real time view of Customer Invoice from the
billing system. Real-time access to clients for their billing and
customer data. Assured productivity improvements through
continuous service improvement framework. Dedicated database model to provide ad-hoc
and weekly, monthly and yearly reporting. Detailed data feed to Data-Warehouse
applications.
Benefits
Control revenue leakage. Common business process/language across
multiple business units. Easy to implement security policies and
procedures. Future business needs can be achieved with
configurations, no development is required. Easy product upgrades and new features from
package vendor.
solution overview 2
About EAS-Oracle Solutions Practice (OSP)
Cognizant’s Oracle Solutions Practice (OSP) offers a wide range of services and solutions covering the entire Oracle enterprise applications and technology products.
We leverage domain experience with billing and technology expertise which includes Oracle RMB, Oracle CC&B, Oracle E-Business Suite, PeopleSoft, Oracle Cloud Applications, Fusion Middleware, Oracle Engineered Systems, Oracle Database, Oracle Financial Applications, EDGE Applications, Analytics and other Oracle domain solutions toward adding significant value to clients.
Our proven methodologies and innovative solution frameworks serve as a robust foundation for our wide range of service offerings, from global implementations, rollout upgrades and application value management.
We have successfully executed projects across industries leveraging our strong pool of Oracle consultants, business experts and technical architects spread across the globe.
Cognizant enjoys a strong partnership with Oracle, which is powered by our innovation labs and our proprietary solution accelerators with the goal of enabling clients to extract more business value from their investment in Oracle products.
© Copyright 2016, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.
About Cognizant
For more information on Cognizant's Oracle solutions, contact us: [email protected]
World Headquarters
500 Frank W. Burr Blvd.Teaneck, NJ 07666 USAPhone: +1 201 801 0233Fax: +1 201 801 0243Toll Free: +1 888 937 3277Email: [email protected]
European Headquarters
1 Kingdom StreetPaddington, CentralLondon W2 6BDPhone: +44 207 297 7600Fax: +44 207 121 0102 Email: [email protected]
India Operations Headquarters
#5/535, Old Mahabalipuram RoadOkkiyam Pettai, ThoraipakkamChennai, 600 096 IndiaPhone: +91 (0) 44 4209 6000Fax: +91 (0) 44 4209 6060Email: [email protected]
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 219,300 employees as of September 30, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com Twitter: Cognizant or follow us on .
