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Oracle RDBMS Patching Brian Hitchcock OCP 8, 8i, 9i DBA Sun Microsystems [email protected] [email protected] NoCOUG Brian Hitchcock May 6, 2004 Page 1 www.brianhitchcoc k.net

Oracle RDBMS Patching Brian Hitchcock OCP 8, 8i, 9i DBA Sun Microsystems [email protected] [email protected] NoCOUG Brian Hitchcock May 6, 2004Page

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Page 1: Oracle RDBMS Patching Brian Hitchcock OCP 8, 8i, 9i DBA Sun Microsystems brian.hitchcock@sun.com brhora@aol.com NoCOUG Brian Hitchcock May 6, 2004Page

Oracle RDBMS Patching

Brian HitchcockOCP 8, 8i, 9i DBA

Sun Microsystems

[email protected]

[email protected]

Brian Hitchcock May 6, 2004 Page 1

www.brianhitchcock.net

Page 2: Oracle RDBMS Patching Brian Hitchcock OCP 8, 8i, 9i DBA Sun Microsystems brian.hitchcock@sun.com brhora@aol.com NoCOUG Brian Hitchcock May 6, 2004Page

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Why Patch the RDBMS?

To upgrade– For example 8.1.7.0 to 8.1.7.4

One-off patch– Fix a specific bug

Security patches– Fix specific security issues for specific products– This is the focus here…– But notice that I end up patching to 8.1.7.4 as

well…

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Patching In General

Is becoming a bigger issue– More patches more often– More patches for more products– Think this is bad?– Oracle apps patching makes this look easy– Apps 11i patching is more complex

Many more modules, interactions

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Patching In General

And, more fun…– No way to back out of a patch

In general Specific patches may say you can deinstall… But what if that patch required 8.1.7.4?

– Once applied, only one way to go back… Full restore of ORACLE_HOME from backup

– No way to tell what patch level a database is at Other than version such as 8.1.7.4 You must manually keep track of patches applied

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Patching In General

How often do you patch?– Every time a new security patch is available?– Quarterly?

Security risk until latest patch(es) applied?– Testing for each patch?

For bug fix patch, testing is clear For other types of patches

None? Complete? In between?

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Patch Testing Details

What is your policy?– Apply all needed patches, test?– Apply one patch and test?– If testing shows problems, what to do?– Need to test

Your app software Vendor app software OS issues Security, chroot, other software components

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How Do You Know…?

What patch(es) do you need to apply?– Security alerts from Oracle

Must review each one manually

– Metalink– Your environment has hit a specific bug– Need specific functionality

Feature isn’t available until 9.2.0.4

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How Do You Know…?

For security patches– Oracle sends out security alerts

Each alert applies to specific products Your site doesn’t need all of them No source for a single list of which patches you

need

– I like to file a TAR to confirm the patches I need

Some patches require other patches Fun, fun, fun!

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Example, for 8.1.7.0

Get current with all security alerts– Political– Nothing was done for a long time– A manager read about a recent oracle alert– Suddenly we have to apply lots of patches

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Why Discuss 8.1.7.0?

8.1.7.0 is not cool! Cool DBAs only talk about 10g! But real world has 8.1.7.X databases The older a db version becomes the more

patches you will need to stay current Same issues are happening for 9i

– Will happen for 10g

Process is the same, starting version doesn’t matter

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Finding Security Alerts Metalink FAQ for security alerts

– Doc id 237007.1– Item I, generic questions

Number 10, what security patches do I need for my database?

Points to number 13, security patch matrix 8.1.7.4 doesn’t need patches below #48 9.2.0.4 doesn’t need patches below #59

– When I did this I needed 48, 49, 50, 51, 54 Security alert #62 hadn’t been issued at that time

– Today I would need #62 as well…

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Finding Security Alerts

FAQ for security alerts (cont’d)– Item II, list of security alerts and notes

Lists security alerts #18 through #66 Review each security alert for patch #

– Security alert #66 is most recent as of today

Check Metalink frequently– 237007.1 changed may 07, 2004 while I was

creating the previous slide– Note that more products means more patches

Database plus app server etc.

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Security Alerts Listing of security alerts from doc id 237007.1

II. List of Security Alerts and Notes (since Nov 2001)

II.1. Security Alerts:

Doc 265308.1 Security Alert #66: Vulnerabilities in Oracle Application Server Web Cache

Doc 258997.1 Security Alert #65: Security Vulnerability in Oracle9i Application and Database Servers

Doc 263508.1 Security Alert #64: Buffer Overflow in Oracle9i Database Server

Doc 263509.1 Security Alert #63: Security Vulnerabilities in Oracle9i Lite

Doc 258996.1 Security Alert #62: SSL Update for CERT CA-2003-26 and older SSL issues

Doc 253982.1 Security Alert #61: SQL Injection Vulnerability in Oracle9i Application Server

Doc 252706.1 Security Alert #60: Unauthorized Access to Restricted Content in Oracle Files

Doc 251910.1 Security Alert #59: Buffer Overflow in Oracle Binaries

Doc 246202.1 Security Alert #58: Buffer Overflow in the XML Database of Oracle9i Database Server

Doc 244523.1 Security Alert #57: Buffer Overflows in EXTPROC of Oracle Database Server

Doc 244335.1 Security Alert #56: Buffer Overflow Vulnerability in Oracle E-Business Suite

Doc 244294.1 Security Alert #55: Unauthorized Disclosure of Information in Oracle E-Business Suite

Doc 237172.1 Security Alert #54: Buffer Overflow in Oracle Net Services for Oracle Database Server

Doc 235262.1 Security Alert #53: Report Review Agent (RRA/FNDFS) Vulnerability in Oracle E-Business Suite

Doc 229288.1 Security Alert #52: Two Vulnerabilities in Oracle9i Application Server

Doc 229287.1 Security Alert #51: Buffer Overflow in the Oracle Executable of Oracle Database Server

Doc 229286.1 Security Alert #50: Buffer Overflow in Oracle Database

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Security AlertsDoc 229285.1 Security Alert #49: Buffer Overflow in Oracle Database

Doc 229284.1 Security Alert #48: Buffer Overflow in Oracle Database

Doc 224215.1 Security Alert #47: Vulnerabilities in Oracle 9i Application Server

Doc 216775.1 Security Alert #46: Buffer Overflow in iSQL*Plus (Oracle9i Database Server)

Doc 214356.1 Security Alert #45: Security Release of Apache 1.3.27

Doc 213415.1 Security Alert #44: Unauthorized Access Vulnerability in the Oracle E-Business

Doc 213413.1 Security Alert #43: Oracle9i Application Server - Web Cache Administration Tool Crash on Malformed Request

Doc 213411.1 Security Alert #42: Security Vulnerability in Oracle Net

Doc 207272.1 Security Alert #41: Oracle9i Application Server Oracle Java Server Page Demos Vulnerability

Doc 207269.1 Security Alert #40: Oracle Net Listener Vulnerabilities

Doc 207271.1 Security Alert #39: Oracle9i Application Server - Web Cache Administrator Password Not Encrypted

Doc 207268.1 Security Alert #38: Security vulnerability in Oracle Net

Doc 206034.1 Security Alert #37: OpenSSL Security Vulnerability

Doc 200873.1 Security Alert #36: Security Vulnerability in Apache HTTP Server of Oracle9iAS

Doc 198531.1 Security Alert #35: Buffer Overflow Vulnerability in Oracle9iAS Reports

Doc 198544.1 Security Alert #34: Security Vulnerability in Oracle Net (Oracle9i Database Server)

Doc 185074.1 Security Alert #33: User Privileges Vulnerability in Oracle9i Database Server

Doc 185073.1 Security Alert #32: Unauthorized Access Vulnerability in the Oracle E-Business Suite

Doc 182244.1 Security Alert #31: Oracle Configurator Security Issue: Potential Cross-site Scripting Attacks

Doc 183556.1 Security Alert #30: SNMP Vulnerability in Oracle Enterprise Manager, Master_Peer Agent

Doc 175429.1 Security Alert #29: ALERT: Oracle PL/SQL extproc in Oracle 9i, Oracle 8i and Oracle8 Database

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Security Alerts

Doc 175428.1 Security Alert #28: Vulnerabilities in Oracle mod_plsql and JSP in Oracle 9iAS V1.0.2.x

Doc 169628.1 Security Alert #27: Vulnerabilities in Oracle 9i Application Server Web Cache

Doc 168862.1 Security Alert #26: Potential DoS Vulnerability in Oracle9i Application Server

Doc 168863.1 Security Alert #25: Vulnerabilities in MODPLSQL

No Doc Security Alert #24: Skipped

Multiple Doc (Security Alert #23 is split into 3 documents on MetaLink)

Doc 167001.1 Security Alert #23: Oracle Home Environment Variable Buffer Overflow

Doc 167004.1 Security Alert #23: CHOWN Path Environment Variable Vulnerability

Doc 167007.1 Security Alert #23: Oracle Home Environment Variable Validation Vulnerability

Doc 166869.1 Security Alert #22: Security Implications of the Oracle9iAS v.1.0.2.2 Default SOAP Configuration

Doc 163726.1 Security Alert #21: Oracle Label Security Mandatory Security Patch

Doc 163727.1 Security Alert #20: Oracle File Overwrite Security Vulnerability

Doc 163728.1 Security Alert #19: Oracle Trace Collection Security Vulnerability

Doc 163729.1 Security Alert #18: Oracle9iAS Web Cache Overflow Vulnerability

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Patches Needed

For security alerts– 48, 49, 50, 51, 54– Review each alert to find needed patch info

Need patches– 2376472 (8.1.7.4)– 2642117 (alert 48) 8.1.7.4 required

– 2642267 (alert 49) 8.1.7.0 required

– 2642439 (alert 50) 8.1.7.0 required

– 2620726 (alert 51) 8.1.7.4 required

– 2784635 (alert 54) 8.1.7.4 required

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Patches Needed

Create stage directory for each patch Ftp from oracle Patches require patches

– To apply some of these security patches You must be at 8.1.7.4 Patch to 8.1.7.4 before applying these patches

Note that I had no plan to patch to 8.1.7.4– One patch leads to other patches…

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Getting Patches

Metalink– Patches– Simple Search

Enter specific patch number Specify platform

– Download Patch zip file Readme file

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Getting Patches What is patch number for 8.1.7.4 patch?

– Should be simple to find…– Metalink

Patches Simple search

Product: Oracle Database Family Release: 8.1.7 Patch type: Patchset/Minipack Platform: Solaris Sparc 32-bit 24 results

– Correct patch?– 2376472 8.1.7.4 Patch set for oracle data server

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Patching Process

What does it take to apply a patch?– Dot release

8.1.7.4 Oracle installer (OUI)

– One-off, security patches README shows steps to install patch Example, security patch

Shutdown database, listener

Execute patch.sh supplied as part of patch

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Patching Process

Production– Must backup ORACLE_HOME– Full backup of database– Document the db

This will come up later I use dbdoc script, see Managing Multiple

Databases… on NoCOUG website

– If patch fails Restore ORACLE_HOME from backup

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Patching Process

Development– Full export– Document the db– If patch fails

Reinstall Oracle software Import export

– However, If practicing prod patching on dev db Should practice the prod db process

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Fresh Install?

Before creating any databases– Install Oracle software– Apply all needed patches– Much quicker– Many post patch steps only apply if database

already exists

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Patch Install Steps

Can be simple Can be complex

– Example, 8.1.7.4 patch– May require use of Oracle Installer

May require use of OUI that is part of the patch– Patch may require certain patch level

Example, patch can only be applied to 8.1.7.4

You must review the README file for each patch

– Script the steps for each patch

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Cases

1) OraInventory not in place 2) Installer not in place 3) 64-bit oracle 4) chroot 5) not following instructions

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Case1 -- OraInventory

Existing 8.1.7.0 database Patch to latest security alert

– At the time, this was security alert 54– Downloaded all needed patches

8.1.7.4– 2642117 (alert 48)– 2642267 (alert 49)– 2642439 (alert 50)– 2620726 (alert 51)– 2784635 (alert 54)

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Case 1 -- OraInventory

Review 8.1.7.4 readme– Existing database– Many post patch tasks– Before applying 8.1.7.4

Backup db Shutdown db Shutdown listener

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Case 1 -- OraInventory

– Script the steps Patch readme file README_8174.html How to install this patch set Steps 6 through 18

Oracle Label Security Disabling system triggers Check JIS Catalog.sql, catproc.sql Set 10520 trace Java objects Enable system triggers Recompile invalid objects

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Case 1 -- OraInventory

Start installer– Installer not installed– Find original cpio files from 8.1.7.0 install– Run installer (OUI) from there– Script inputs for installer

File locations

Source

Destination

UNIX group name

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Case 1 -- OraInventory

And now?– Dependencies– There are no patches that need to be applied

from the patch set Oracle 8i 8.1.7.4.0

Huh? Off to Metalink

– Doc ID 115236.1– OraInventory is missing

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Case 1 -- OraInventory

What is OraInventory?– Documents exactly what was installed– Created as part of software installation– Created by the installer

What does it do?– When installing a patch– Installer checks OraInventory– Verifies that patch should be applied

Example, 8.1.7.4 patch on 8.1.7.0 Oracle_home

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Case 1 -- OraInventory

Where does it live?– Installer creates in Oracle_base

(my experience)

What happened here?– oraInventory didn’t exist– Installer couldn’t tell what had been installed– Installer decided it couldn’t install anything

No inventory, can’t apply any patches

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Case 1 -- OraInventory

Ok, but what caused this?– To save time, copy existing oracle installation

Tar up oracle_home Move to new machine Untar

– Lovingly referred to as “Tar&Toss” my manager came up with that

– This isn’t supported by Oracle– This saves time initially

Wastes time later

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Case 1 -- OraInventory

OK, that’s weird, but what now? How to re-create the inventory?

– There is only one way– Reinstall the Oracle software– In this case, a full reinstall of 8.1.7.0

Reinstall will over-write oracle_home– Anything you can’t lose?

Tnsnames.ora, password file– Don’t place anything of your own in oracle_home– Document your database before patching

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Case 1 -- OraInventory

How to be sure– Nothing unique in oracle_home?– Can’t be sure– Make backup

I had enough disk space– Copy oracle_home to another filesystem

Now need to reinstall 8.1.7.0– Disk space to stage the software?

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Case 1 -- OraInventory

After software reinstalled– Install 8.1.7.4 patch

Works this time!

– Apply the 5 patches in order– Startup the database– Test application– Everyone is happy!

But this took much longer than we planned

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Case 2 -- Installer Not In Place

Applying same patches to another machine– Installer not installed– Base software (8.1.7.0) not on disk– Not enough disk space for software CD image– Have to free up disk space just to

Copy the CD image to get the installer on disk

– Proceed with the patching process

Saves disk space in the short term– Wastes time later

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Case 3 - 64-bit Oracle

Different scenario– No security patches– Simple patch from 8.1.7.0 to 8.1.7.4

No problem– Stage the 8.1.7.4 patch to the db machine– Downtime for patching is almost here– Reviewing dbdoc output

Select * from v$version shows Oracle 8i … - 64bit Production

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Case 3 - 64-bit Oracle

64-bit Oracle?– This is a development db– Production is 32-bit– I assumed dev would be 32-bit– I staged the 32-bit 8.1.7.4 patch

20 minutes to – Download 64-bit patch from Oracle web site– Check README for 64-bit, same as 32-bit– Calm down

No one can explain why…

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Case 4 -- chroot

Yet another environment– All set to apply patches– Shutdown database, listener– Start installer

Can’t display OUI GUI back to my workstation

Chroot– Removes many OS libraries– Have to manually identify which are needed– Copy from another system

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Case 5 – Complete the Patch User calls

– Dev db doesn’t work– Error is ‘blah blah blah’

Metalink– Error seen when patch partially applied

Call user– “Did you apply a patch?”– “Yes”– “Did you complete all the post patch steps?”– “Oh, umh, ok, thanks!”– Didn’t hear from the user again

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Lessons Learned

Verify – OraInventory exists

If not, enough disk space to backup oracle_home?

– Installer is installed If not, disk space for source CDs?

– Correct patch(es) 32-bit versus 64-bit

– Installer GUI can display to your workstation– Finish all patch install steps

Document this

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Lessons Learned For a new install

– Oracle_home not a top level directory– Oracle_base /u01/app/oracle– Oracle_home $ORACLE_BASE/product/<version>– Oracle_home /u01/app/oracle/product/8.1.7.0– Install the installer

A 10 minute patch can become a 5 hour mess Verify things before the scheduled patch time Document all the steps

– Takes time the first time– Saves time on all the other servers– Saves time when you have to redo things