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1 Copyright © 2011, Oracle and/or its affiliates. All rights
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Oracle BPM 11g: IT und Business wachsen zusammen
Petra Grabinger
Leitende Systemberaterin
Server Technology Customer Center (STCC) Süd
2 Copyright © 2011, Oracle and/or its affiliates. All rights
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Oracle Fusion Middleware
Development Tools
User Engagement
Social Web Mobile
Enterprise
Management
Identity
Management
Content Management
Business Intelligence
Business Process Management
Service Integration
Data Integration
Cloud Application Foundation
• Complete
• Open
• Integrated
• Best-in-class
3 Copyright © 2011, Oracle and/or its affiliates. All rights
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An explicit approach to modeling, automating, measuring and optimizing business processes across organizational divisions, systems and applications
What is Business Process Management?
Business
Process
Management
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BPM Benefits: End-to-end Optimized Processes
Customer Relationship Management
Sales and Marketing
Production Planning
Manufacturing
Inventory & Logistics
Finance & HR
Real-World Business Processes span organizations, systems, and applications.
Product Configuration
Order Management
Warranty & Returns Management
Pro
ce
sses
SFA Produ
ct LMS
Inv MGMT
B2B produc
t
ERP
SCM produc
t
MES
DB ERP CRM
Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
Customer Relationship Management
Sales and Marketing
Production Planning Manufacturing
Inventory & Logistics Finance & HR
BPM models, simulates, executes, manages, monitors, & optimizes those Business Processes.
SFA Product LMS
Inv MGMT
B2B product
ERP
SCM product
MES
DB ERP CRM
Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
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BPM – Architecture
BPM Workspace
BPM Studio
IT View
Web Center
Process Spaces Unified Runtime
Policy Manager
Human Workflow
Business Rules
Oracle Service Bus
Common JCA-based connectivity infrastructure
Mediator Process Core
BPEL BPMN
BPM Composer
Business Analyst View
Design & Customize Deploy & Execute Manage & Optimize
Process Dashboards UCM
Content
Mgt
Process
Analytics User/Role
Directory
SOA and BPM Platform
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BPM Benefits: Business IT Collaboration
Rich Process Analytics
Process modeling,
and documentation
Process
Owners Business
Analysts
Business
Users
Process
Developers
Single Process
Model
Process modeling, simulation,
design, binding
Implementation and
integration
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Oracle WebCenter
Oracle WebCenter is the user engagement platform for social business, connecting people and information
• Increase customer loyalty with personalized online experiences
• Drive innovation with portals & composite applications
• Enhance productivity with contextual collaboration
• Optimize information access with content management
The User Engagement Platform for Social Business
Oracle Fusion Middleware
Oracle WebCenter User Engagement Platform
Sites Web Experience
Management
Portal Composite Applications
& Mash-Ups
Social Social Networking
& Collaboration
Content Enterprise Content
Management
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Oracle WebCenter – Portal
Tools for both Business Users and IT
• Library of reusable component based on Fusion Apps, BPM, SOA Suite,
BI and Industry Apps
• Business Mash-up editor for creating mash-ups at runtime
Integrated Content and BPM
• Tightly integrated enterprise class Content repository
• Integration and embedded within Oracle BPM for Process Portals and
other use-cases.
Composite Application Framework
• Certified integration with Oracle Applications
• Flexible and open architecture to surface back-office capabilities
Contextual Social and Personalization
• In-Context social tools like activity streams, presence and forums
• Dynamic scenario based personalization services
Navigation
Documents
Social
Business
Intelligence
Transactions
Search
Navigation
Documents Transactions
Business
Intelligence
Search
Social
Information
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Oracle WebCenter Portal Intuitive User Experiences for Enterprise Applications
Drive Innovation with Portals and Composite Applications
• Provide users with intuitive portals and websites with integrated application content
• Easily assemble new composite applications using prebuilt library of reusable components
• Access relevant content faster with personalized solutions and integrated social tools
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Oracle BPM 11g Functional
Overview
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BAM for Fact Based Discovery Analyze Transactional Apps, Data Stores, and Logs
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Modeling Space Collaborative Process Discovery & Modeling
Use Wikis to collaborate
Discuss with stakeholders
Manage all discovery documents
Track improvement tasks including links to all relevant information
Drill down into Process Composer
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Leverage Existing Models Reuse BPA/ARIS, Visio, XPDL, Oracle Workflow and BPMN
2.0 models
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Process Composer Business Analyst Driven Process Modeling
Simple Drag and Drop Process Modeling
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Collaborative Modeling in Process Composer
Project
Home Change History
Snapshots
Collaboration
Project Sharing
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Business IT Collaboration Single Model From Modeling to Execution
Studio – Comprehensive IDE for Developers
Single BPMN 2.0 model
Empower business analyst with catalog of implementation artifacts
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Simulate Before You Implement
KPIs
Rich set of Charts
Queue Buildups and What-ifs
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Built In Business Rules
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Visual Designer for Rich Forms
BPM Data Control for drag-and-drop extension of generated form
Data Controls – ADFBC, Web Services, etc.
Data Visualization Components.
Declarative specification of most UI behavior
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Tools to Extend or Integrate
• Zero code modeling & implementation tools
• Solutions built using standard SCA, BPMN, BPEL artifacts
• Connectivity via JCA based adapters – support for technologies
(JMS, FTP, DB, etc) & packaged applications (Ebiz Suite,
Peoplesoft, SAP, Siebel) and mainframes
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BPM – Process Workspace
Process Tracking available to Process Owners
Graphical or Tabular Audit Trail
Cancel event handler executed
Status
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Process Spaces – Work Space
Business users can edit page and add additional components such as BI dashboards
Use collaboration technologies and content management to share best practices
Launch Instance (Case) specific collaboration space
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UCM Integration
• Tight integration with Content management systems
• Document workflow
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Process Spaces – Instance/Case Space
Documents specific to this Fraud Investigation
Discussions on this Fraud investigation
Audit trail for this process instance
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Alter Flow and Instance Patching
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Insert Information Protection Policy Classification from Slide 8
End-to-end Process Analytics
Monitoring system health
•Monitor workload and performance characteristics
•Identify instances requiring attention
Deriving business insights
•Collect business metrics
•Perform slice-dice and drill-down analysis on business metrics, Track KPIs, Configure Alerts
Process improvements
•Build and run what-if analysis scenarios
•Analyze results on dashboards and reports
Strategic & trend analysis
•Trend analysis of process metrics
•Business correlations and cross-LOB analysis
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• Out-of-the-box dashboards for real time monitoring
• Create custom BAM dashboards
• Take action from within the dashboard
• Define business indicators
• Define KPIs, specify measurements and actions
End-to-end Process Monitoring
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Continuous Process Improvement with Integrated Process
Analytics
Roundtrip Simulation and BI Integration • Proactively detect exceptions and spot “common”
problems across processes
– Adapt business process based on current conditions
– Take corrective action to avert crisis using real time
monitoring
• Enable Performance, Productivity and Workload
balance analysis as well as Business metric level
reporting
– Automatic creation of Process specific Views for
mapping to BI Model
– Process Specific views provide access to data across
process versions. Ex: Process Performance, Task
Performance , Process Workload etc
• Roundtrip simulation
• Historical trend analysis using BI
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Process Accelerators
What
• Solutions built on top of Oracle BPM and E2.0 that are
ready to deploy and use
• Not as deep in functionality as Oracle applications
• Ex: Onboarding, Incident reporting, Travel approval
Value Proposition
• Drive adoption by providing ready to use processes;
esp. in areas which tends to fall off IT’s plates
• Building blocks and starting point to speed time to
value
• Provide customers blueprint that they can use to drive
their own implementations
Fusion Middleware
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Oracle Differentiators
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Manage Approval Flows
Sophisticated Human workflow
End-to-end Business Visibility
BAM
Build Rich Process Interaction
ADF, ADF Mobile
Collaborative Business Interfaces
Process Spaces
Dynamic policies & Decision Logic
Business Rules
Leverage Existing Applications
Adapters, Service orchestration
Full Palette BPM Oracle BPM 11g is a Complete Application Extension Platform
Business Analyst Modeling & Simulation
Process Composer, BPM Studio
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Product Investment Themes
• Rapid time-to-value through Process Accelerators
• Leverage Cloud to provide business ready-to-use
environment
• Continued emphasis on business user empowerment
• Broaden modeling capabilities to include Business
Architecture
• Richer process analytics to provide more actionable
insights
• Built in support for Dynamic Case Management
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http://snipurl.com/bpm11packt
http://snipurl.com/bpm11handbook
Available Now
Hands-On
Tutorial
Just released
Handbook
http://www.oracle.com/technetwork/middleware/bp
m/overview/index.html
Downloads and More
OTN
http://twitter.com/oraclebpm
http://bit.ly/dp3kIh http://blogs.oracle.com/bpm
Follow Us
Ask and Discuss
http://forums.oracle.com/forums/forum.jspa?forumID=560
BPM Suite 11g – Information
http://store.futstrat.com
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Q&A
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