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Oracle Advisor Webcast WCC 12c, Documents Cloud Service and Hybrid ECM Cordell Melgaard , Thrond Toftely Senior Principal Technical Support Engineer

February 17th 2016


Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Objectives

• Understand WebCenter Content 12c

• Introduce Oracle Documents Cloud Service

• Demonstrate Documents Cloud Service

• Address ECM Use Cases

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Agenda

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WebCenter Content and Imaging Roadmap

WebCenter 12c New Features

WebCenter 12c Content UI Improvements

Overview of Documents Cloud Service

Overview of Hybrid UCM

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WebCenter Content 12c

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Oracle ECM Strategy

Business-led Process automation, Cost reduction & compliance

OPERATIONS

Transactional Content Solutions

• Flexible rules for automated processes on content stored in WebCenter Content including the new Complaints Management accelerator in 11.1.1.9

• Imaging Server consolidation into WebCenter Content in 12.2.1

Records Management • Centralized records and policies in WebCenter Content • DoD 5015.2 re-certification in 12.2.1 • New RM user experience in 12.2.2 • SharePoint connector for to Records Manage SharePoint content

Document & Digital asset management with effective collaborative solutions

COLLABORATION

Document & Digital Asset Management

• Corporate repository for managing digital content • Enhanced DAM imaging renditions support • Reuse across the enterprise for brand consistency • New responsive user experience

Digital workplace collaboration

• Real-time conversations and social project collaboration • Integrated within business workflows and applications • Office “buddy” productivity application • Unified on-premise and cloud content management • Documents Presenter mobile app intended for rich visual presentations • Security controls to eliminate document leaks

TXT

TIF

MP3 CDL

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11.1.1.9 + BP Released: May 2015

WCC Digital Experience: • DAM Content UI for DX solutions • DIS Office 2013 Back Stage support • DIS Enhanced Multi-file upload handling Enterprise Capture & Imaging: • WebCenter Capture – OCR for Asian markets • Enterprise Capture Full Linux support

(searchable PDF)

Next-gen ECM:

• Hybrid ECM Integration with Oracle Documents (Targeted for BP4 release OCT)

• Capture commit driver for Oracle Documents

(Targeted for BPx release Nov)

• WCC & Capture on JCS( BP release yr end)

WebCenter Content, Imaging, Capture Roadmap

WCC Compliance & User Experience:

• DoD 5015.2 re-certification

• WebCenter Content RM support for 12c

• WebCenter Imaging Support for 12c

• WebCentter Managed Attachements for 12c

• DIS support Win2010, Office 2016 &

• Mobile Updates

Enterprise Capture & Imaging

• Dynamic Thresholding for Capture

Next-gen ECM: • Improved WCC + DOCS integration

12.2.2 Future: CY16/CY17

12.2.1 * Planned: Q4 CY15

WCC User Experience & Infrastructure: • Enhanced Content UI Viewer w/ Annotations

Support • Reusable Content UI’s Webcenter Portal-

Content Manager Taskflow • Enhanced Video Conversion Support • DIS & Mobile Updates • DIS Large file support

Enterprise Capture & Imaging • Architectural consolidation of imaging server

into Content Server (no SKU change) • Enhanced Capture Client • Capture Attachments support • Capture Server support for external

conversions

• *There are currently no Bundle Patches planned for 12.2.1

Planned

Tentative Plan

Committed

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Support for WCC Core Functions

Support for Save As into WCC MS Office 2013 Back Stage Support

WebCenter Content Desktop Integration Suite 11.1.1.9 BP2 / 12.2.1

The 2013 Office Integration has the benefit of providing a seamless user experience from within the Office applications with a WebCenter Content server

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Additional Enhancements • Better support for multiple email check-in

• flexibility when checking-in multiple e-mails into the server by allowing users to cycle through the e-mail batch selectively choosing whether one or more attachments are excluded.

• Drag and Drop Move for Folders in DIS Outlook Integration

• Better support for checking In A Duplicate File Attachment from Outlook

• UI allows to choose whether a new name or new revision is used when checking in an e-mail attachment that already exists in the folder

• Show in Browser command

Improved Performance • Replaced many calls with asynchronous calls. • Now paging large framework folder listings to improve

responsiveness (ADF UI only)

Recent new certifications • Window 8.1, IE 11 • Office 2013 (comes with Office 365) • Notes 9

WebCenter Content Desktop Integration Suite 11.1.1.9 BP2 /12.2.1

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Oracle WebCenter Content Mobile lets you:

• Browse and preview your WebCenter Content files with full metadata

• Mark items as Favorites so that they can quickly & easily be located

• Download files for offline access and open them using 3rd party applications

• Manage files and folders: create, upload, rename, delete, copy, move, check-out/cancel check-out

• Participate in workflows: list pending workflows, view workflow details, approve or reject*

Expanded Mobile Platform Support

• iOS 8 optimized (iOS 8, 7) supported

• Support for Android 5

• Enhanced Look and Feel

• Revision History

WebCenter Content 11.1.1.9/12.2.1 – Mobile

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WebCenter Content & Imaging 12.2.1

• WebCenter Content 12.2.1 now has support for Telestream’s latest video transcoding product technology: Vantage.

• Vantage transcoding products utilize the latest technologies to deliver pristine quality, exceptional processing speeds, plus the industry’s most extensive workflow automation and system support

• WebCenter Content 12.2.1 also now has support for adding in other 3rd party video transcoders.

• Uses a pluggable framework that is based on command line interfaces for adding other 3rd party video transcoders such as FFMpeg.

Updated Digital Asset Management Video Transcoding Support

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• WebCenter Portal now has support for Oracle WebCenter Content’s redesigned user interface.

• WebCenter Portal users can now take advantage of the new WebCenter Content UI that is clean, fast, and intuitive.

• Easily find content, view content info, and collaborate on content with your colleagues.

• You get single-click access to the most common actions including check-in, check-out and edit, download, favorite, get link, view properties, and upload similar document.

Reusable Content UI’s For WebCenter Portal

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• This allows end users to easily recover deleted files by restoring them to their original location from the trash.

• This is equivalent support for Framework Folders Trash Support like the predecessor folders_g had

• Server Side implementation

• Capabilities

– Configurable control on/off

– Users based Trash Bin

• Native UI support for Framework Folders Trash

• Content UI support for Framework Folders Trash coming in 12.2.2

Trash Support in Native UI

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WebCenter Content & Imaging 12.2.1 Enhanced Document Viewer with Annotations Support

• The WebCenter Content document viewer now has added support for doing annotations directly on the document being viewed.

• This enhanced capability provides business users the ability to easily collaborate and comment directly on a documents.

• Key features include – Tool palette of mark up tools ( Highlighter, Text Box,

Sticky Notes etc)

– User security model for controlling who has access to original document vs mark ups.

– Redactions support for hiding sensitive portions of restricted documents with the ability to prevent download of viewing of original document.

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WebCenter Content & Imaging 12.2.1 Upgrade Recommendations

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WebCenter Content & Imaging 12.2.1 Upgrade Recommendations

WebCenter Imaging 11g Interop Support

• 11g IPM servers will be certified to interop with 12c WebCenter Content and Enterprise Capture servers

• Including WebCenter Imaging 11g servers with deployments of

– Managed attachments

– Solution accelerators

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WCC 12c

WebCenter Imaging 11g


Oracle Documents Cloud Service

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Oracle Documents Cloud Service Overview and Introduction

• Overview of the Oracle Documents Cloud Service Descriptions and Definitions

• Introduce Key Features Within Oracle Documents Cloud Service

• Introduction of New Features

• Demonstration of Documents Cloud Service Features

• Overview of Resources and Documentation

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Oracle Documents Cloud Service Defined What is the Documents Cloud Service?

At its Simplest level --File Storage and Sharing Service

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• The interface of the Documents Cloud Service is easy to understand and navigate.

• User centric tools for collaboration

• Easy access –Integration with browser, workstation and mobile.

• Collaboration options create a user- controlled experience.

Key Features Overview

Ease of Use

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• Easy to create, manage and navigate folders within the DOCS interface .

• File and folder management integrates with the User’s workstation and/or mobile.

– Desktop Sync manager helps maintain file synchronization

– Mobile Apps for both Android and iOS platforms

• Search and File Preview features ease file management.

• New integration with WebCenter Content Server expands content management.


Easy to use File and Folder Management

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File Preview

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Sharing Links – Public Links

• Users can share links to files with other specific users.

• Users can specify the level of access to the file.

• Public Links allow users to collaborate with users outside the organization.

• User control over file and folder security is extensive, but Administrator control is still available .

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Desktop Sync

• Helps with file and folder collaboration.

• Synchronizes file and folders with other collaborators in the group.

• Maintains local copies of shared content.

• Integrates with the local file system’s folder tree.

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New Features

• Single Sign-on Federated Authentication

– Alleviates necessity for multiple authentication prompts

• Oracle Social Network Integration

– Social networking allows for closer / more effective collaboration

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DEMONSTRATION

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Documents Cloud Service Documentation and Help

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Documents Cloud Service Documentation and Help

“Getting Started : Account Administrator – Oracle Documents Cloud Service” http://my.oracle.com/content/web/CNT2353961 Oracle Help Center -Oracle Documents Cloud Service http://docs.oracle.com/cloud/latest/documentcs_welcome/docs.htm Oracle Documents Cloud Service Youtube Channel https://www.youtube.com/channel/UC5iWUT0MBVAr69VfBLiSmlg

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WebCenter Content Hybrid UCM

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Collaborate with external art and marketing agency to create branding assets

Route assets through workflow approval process

Capture images of documents from scanner or email as part of discovery process

Collaborate with external attorneys on request to produce documents

Collaborate with external attorneys on policy documents

Declare policy documents as records

Workflow generates presentations for product launch

Publish launch documents to collaborative space for sales team

Use Cases May Include Both Collaboration and Operations

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In the cloud – External collaborators – Mobile workforce

User controlled security – Flexible with external collaborators – Quick and easy – Sync to desktop

On premise – Firewall protected – VPN required for access

Corporate controlled security – Corporate LDAP role-based access – IT provides and limits access – Single source of truth

Need Hybrid Solution to address the use cases

COLLABORATION OPERATIONS

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Mirror content between WCC and DOCS

o Skysync and DOCS Connect

o Login to both WCC and DOCS to use features

DOCS collaboration in WCC UI (12c, 11.1.1.9 BP4)

o Collaboration from WCC UI

o No DOCS id for users

Capture images and commit to DOCS ( 11.1.1.9 BP2, 12.2.1 BP1)

o Quick capture deployment

o DOCS content from email and scanners

Apply WCC compliance to DOCS content (future)

o Import and apply record policies into DOCS

o Migrate DOCS records into WCC

Approaches to Hybrid

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Hybrid – DOCS collaboration in WCC UI

Surface Oracle Documents collaboration within WCC UI

– Share with external users and yourself

– Desktop Sync

– Copy between WCC and DOCS

Best features of both products

– Collaboration and Sync in DOCS

– Compliance in WCC (workflow, records etc.)

Example use cases

– Collaborate with external legal team

– Disseminate information to dealer network

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Similar Products in Cloud Marketplace

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Hybrid – DOCS collaboration in WCC UI vs. Others

SkySync Integration DOCS Connect by Team Informatics

DOCS collaboration in WCC UI (Doc Folders)

What is it? Separate application WCC Add-on component WCC Feature

Oracle Product?

Who is primary user? WCC Admin WCC User WCC User

Sync WCC & DOCS

Duplicate files

Migrates content from WCC to DOCS

Share from within WCC UI

Require DOCS user id to share with others

• Not replacements, complement product

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WebCenter Enterprise Capture 12.2.1

• For capture customers

– Leverage capture investment for both WCC and DOCS

– Eliminate need to install WCC or Imaging Servers

– Reduce maintenance effort

• Added capability to DOCS

– Automatically Ingest email from an account into DOCS via capture

– Use capture client to scan images into DOCS

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Hybrid ECM: WebCenter Content + Oracle Documents Cloud Service


Summary What we covered today

• Understand WebCenter Content 12c

• Introduce Oracle Documents Cloud Service

• Demonstrate Documents Cloud Service

• Address ECM Use Cases

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Top Articles and Community Links

•How to upgrade Webcenter Content from 11g to 12c

(Doc ID 2058358.1) •WebCenter Imaging & Enterprise Capture 12c Upgrade Guidance To

Customers (Doc ID 2064485.1) •Are Annotations Available in 12c WCC and WCP Integrations

(Doc ID 2093219.1) •FAQ for Oracle Documents Cloud Service

(Doc ID 1918306.1)

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https://mosemp.us.oracle.com/epmos/faces/KMConsolidatedSearch?_adf.ctrl-state=q3di46nx_880&_afrLoop=319587434903577











Top Articles and Community Links

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MOS Community Q&A thread: WCC 12c, Documents Cloud Service and Hybrid ECM Q&A

https://community.oracle.com/thread/3898699

https://community.oracle.com/thread/3898699


Stay Connected Business Intelligence Support Social Media Channels

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Twitter:

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My Oracle Support Blogs: < https://blogs.oracle.com/webcenter/ >

Facebook

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https://twitter.com/oraclewebcenter

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Oracle Support Essentials Webcasts Live instruction, Q&A on how to best use the Support Portals. The How To Series covers content similar to Help in a step-by-step approach. Doc 553747.1

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Oracle Support Accreditation learning Leverage the Oracle Support Accreditation portfolio of portal and product accreditations. Get accredited today. Doc 1583898.1

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