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Enterprise Route ManagementOptimized Routes for Mobile Workers
Rodney Conger, Esri
Agenda
• Background – Customers and Industries
• Routing and Optimization Use Cases Extend GIS
• Optimization Planning Fundamentals – Least Cost Solve
• Field Worker Planning – the Dynamic Challenge
• Enterprise Route Management Solution
• Operational Examples
Industry use of GISPrimary, Secondary, and Routing Use Cases
Spatial Analytics
Mapping & Visualization
Route and WayfindingTerritory/Service Region
Planning
Realtime GIS Data Collection & Management
Route Planning and Optimization
Finding the best locations. Optimizing the least cost paths.
Operating according to plan. Mitigating when conditions change
Navigation
Optimal Route Planning
Vehicle Tracking and Route Updating
Executive Dashboards and KPI Reporting
The Field Worker Planning ChallengeEffectively and efficiently servicing work in the field that must be done
Solving with a Least Cost OptimizationOptimization is assignment of orders to routes and sequencing of those order on each route
Orders
• Time Windows
• Volume
• Service Time
• Specialization
Routes
• Vehicle Capacity
• Work Time Duration
• Breaks
The Field Worker Planning ChallengeOptimal Solutions Get Stale
Enterprise Route ManagementGIS as an integration point
Asset Management
(business system)
Order Management
(business system)
ArcGIS
Enterprise
Synchronize:
Orders and optimized
stops/plan data
Publish:
Asset data
Mobile Field Workers
using Apps
Operators using
Route Planner
Managers using
Executive Dashboards
Federated enterprise
GIS data
Planning and OperationsInterfaces and Supported Use Cases
Business System
OfficeData Center/Cloud Hosting
Mobile Field Worker
ERM Route Planner
Corporate Workflow App
ArcGIS Collector
ArcGIS Navigator
Business System
OfficeData Center/Cloud Hosting
Mobile Field Worker
ERM Route Planner
ArcGIS Collector
ArcGIS Navigator
Real Time Status and Continuous OptimizationAccounting for dynamic changes through the day
REST
API
ERM
Logic Engine
(Node.js)
ArcGIS
Enterprise
Navigator
Survey 123
API
Clients
Order
Management
Business
System
Multi-modal
Network
Enterprise Route Management
RPE Light
Client
Optimized Route
Stop Status Updates
Street Network Updates
Street Network
ERM Schema
iOS/Android
ERM Server
1. Orders With Priority
2. Order Saved
3. Order Selected
For Optimization4. Order Optimized
5. Optimized Orders
Saved
6. Routes Sent To Driver7. Driver Navigates to
service location
8. Driver Sets Status
Complete
9. Stop Status Saved and
Route Progress Updated
10. Exception Order
Received
Questions?
Rodney Conger
Consultant – Professional Services. Office of the Enterprise CTO
Esri, Inc. USA
THE
SCIENCE
OF
WHERE™
