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Optimized! www.MaryBowling.com Mary Bowling Twitter: @MaryBowling Blog: www.MaryBowling.com Google+: [email protected] www.LocalU.o rg Introduction to Email Marketing

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Mary BowlingTwitter: @MaryBowling

Blog: www.MaryBowling.comGoogle+: [email protected]

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Introduction to Email Marketing

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Communicating via email with people who have given you permission to do so

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What Is Email Marketing?

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It’s more about engaging with people and NOT always about selling

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Email Marketing = Engagement

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To stay in contact with your current customers and others who have expressed interest in your business

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Why Use Email Marketing?

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Why Engage With Current Customers?

It costs about 6 times more to gain a new customer that it does to keep a current customer

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Why Engage With Current Customers?

Current customers refer new customers to you along with their recommendation

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Why Engage With Current Customers?

Repeat customers spend more money with you than new customers

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Email Marketing has the best ROI (return on investment) of all online marketing methods!

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Why Use Email Marketing?

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Why Use Email Marketing?

Direct mail marketing costs 20 times more than email marketing to get the same response

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Why Use Email Marketing Software?

Easy to use•Support and training•Better, more consistent branding•Better formatting, more visually appealing

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Why Use Email Marketing Software?

Industrial strength features and pros have your back•Send more emails at once•Get better delivery rates•Stay off spam lists•Get tracking metrics

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Why Use Email Marketing Software?

Easier list management and compliance with regulations•Add subscribers•Remove unsubscribers•Deal with bounce backs

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Some of your choices:• Mail Chimp

• http://www.mailchimp.com/

• Constant Contact• www.constantcontact.com/

• Vertical Response• http://www.verticalresponse.com/

See More Choices and Reviews: http://www.nextadvisor.com/email_marketing/compare.php

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Choosing Email Marketing Software

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Cost vs needs:• Free or Free Trial

• Try before you buy

• Pay As You Go• Pay for what you need when you need it

• Monthly subscription • (often less than $10/mo)

• List size• More addresses costs more

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Choosing Email Marketing Software

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Features to consider:• Free templates• Tutorials and training materials• Online Support• Mobile-friendly emails

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Choosing Email Marketing Software

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Mobile-Friendly Email Required!

42% of all emails are now opened on a mobile device!• Increased by 120% in past 18

months• Increased by 138% in the 18

months before that

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Set up online forms where you can

Link to these forms from other online places

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Collecting Email Addresses

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Collect email addresses at your place of business

Ask in person and over the phone

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Collecting Email Addresses

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Collect email addresses at events where you are speaking, networking, exhibiting, etc

Get explicit permission to email people

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Collecting Email Addresses

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Consider offering something of value in exchange for an email address

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Collecting Email Addresses

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Email Address Magnets

FreebiesCouponsDiscount codesLoyalty perksE-booksWhitepapersUseful Tools

Insider TipsStatisticsGuidesHow To’sFAQsContest EntryVIP Status

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Segment Your Email Lists

Segment lists into meaningful groups

Have people self-segmentBUT don’t require too much

information

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Email Marketing vs Email Spam

The receiver decides what is spam, not the sender

If it’s something they want to see, it’s not spam

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Don’t email market w/o understanding its permission-based nature and the regulations that govern it.

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Is Email Marketing Spam?

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Most email marketing software is very sophisticated.

Get the basics down first!

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Walk Before You Try to Run

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Start collecting addresses, even if you’re not sure what to do with them, yet

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What’s Next?

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If you already have a list, start thinking about how to leverage it to engage, build relationships and gain trust with current and prospective customers.

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What’s Next?