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SkillSoft2010-2011 Utilization Recap

GrowEngageInspire

Human Resources

At a Glance: Total SkillSoft Content Accessed

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Total SkillSoft Content AccessedAugust 13, 2010 – April 12, 2011

Registered User Licenses: 843 Participating Users: 215 Course Started, not Completed: 525 Distinct Courses Accessed: 221 Course Completions: 303 Total Course Accesses: 1125 Average Access Duration: 1.22 hours Average Access Frequency: 6.32 accesses *Other Content Accessed: 523

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Total # of times a

Topic or Sub-topic was

accessed in a course: 12,426

SHPS Certification Program: Core Business Skills

Courses Started—Not Completed

Bronze: 132

Silver: 44

Gold: 33

Diamond: 24

Platinum: 11

Courses Completed

Bronze: 69

Silver: 37

Gold: 22

Diamond: 19

Platinum: 4

Certifications Earned

Bronze: 5

Silver: 3

Gold: 1

Diamond: 1

Platinum: 0

Core Business Skills Certification Program

SkillSoft KnowledgeCenters are user-friendly learning portals that provide learners instant access to trusted, targeted content. Each KnowledgeCenter includes material specifically chosen to help learners build knowledge around a topic as quickly and efficiently as possible.

Utilization: SkillSoft Knowledge Centers

Knowledge Center: SHPS Management (custom)

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SHPS Management Knowledge CenterAugust 13, 2010 – April 12, 2011

Registered Users: 430 Participating Users: 104 Course Started, not Completed: 306 Distinct Courses Accessed: 72 Course Completions: 281 Total Course Accesses: 714 Avg. Access Frequency: 6.86 times/user Avg. Course Access Duration: 1.89 hours/user *Other Content Accessed: 461 accesses

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Knowledge Center: IT Security

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IT SecurityAugust 13, 2010 – April 12, 2011

Registered Users: 74 Participating Users: 25 Course Started, not Completed: 54 Distinct Courses Accessed: 32 Course Completions: 7 Total Course Accesses: 91 Average Access Frequency: 3.64 times/user Average Access Duration: 1.04 hours/user *Other Content Accessed: 15

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Knowledge Center: VB.net

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VB.netAugust 13, 2010 – April 12, 2011

Registered Users: 40 Participating Users: 16 Course Started, not Completed: 44 Distinct Courses Accessed: 34 Course Completions: 3 Total Course Accesses: 87 Average Access Frequency: 14.5 times/user Average Access Duration: 49 minutes/user *Other Content Accessed: 9 accesses

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Knowledge Center: Microsoft Enterprise Solutions

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Microsoft Enterprise SolutionsAugust 13, 2010 – April 12, 2011

Registered Users: 78 Participating Users: 26 Course Started, not Completed: 46 Distinct Courses Accessed: 37 Course Completions:3 Total Course Accesses: 83 Average Access Frequency: 3.19 times/user Average Access Duration: 1.39 hours/user *Other Content Accessed: 11 accesses

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Knowledge Center: Project Management

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Project ManagementOctober 5, 2010 – April 12, 2011 Registered Users: 221 Participating Users: 44 Course Started, not Completed: 75 Distinct Courses Accessed: 46 Course Completions: 9 Total Course Accesses: 150 Average Access Frequency: 3.40 times/user Average Access Duration: 57.4 minutes/user *Other Content Accessed: 27 accesses

*Job Aids, Skillbriefs, Books, Challenges & Simulations

Date Range: January 1, 2007 – March 31, 2010

Previous Years Utilization: 2007-2010

Snapshot: Utilization, 2007 - 2009

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•Total Course Accesses: 336•Course Completions: 135•Average Access Duration: 1.93 hours/user•Average Access Frequency: 7.04/user

2007•Total Course Accesses: 733•Course Completions: 457•Average Access Duration: 2.21 hours/user•Average Access Frequency: 6.33/user

2008

•Total Course Accesses: 445•Course Completions: 48•Average Access Duration: 1.43 hours/user•Average Access Frequency: 4.45/user

2009