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Optimize Efficiencies for Exceptional Customer Service
TG Broker and Distributor Solutions
Copyright © 2019 TraceGains, Inc. All rights reserved.
Copyright © 2019 TraceGains, Inc. | All Rights Reserved
Common Themes & Challenges
Copyright © 2018 TraceGains, Inc. | All Rights Reserved
Effective Deployment of Human Capital
• The Value-Add for Distribution Relies on Exceptional Customer Service
• Supplier Quality/Regulatory Staff Endure The Challenges of Approving and Managing their Suppliers
• Customer Service Has to …• Rely on Supplier Quality/Regulatory Staff for Documents and Information• Ensure that the specific requests of their customers are Fulfilled
Inefficiencies Impact Time and Resources Available for Improving Value Added Services
Copyright © 2018 TraceGains, Inc. | All Rights Reserved
Broker or Distributor
LOCATION 1
LOCATION 2
LOCATION 3
LOCATION 1
LOCATION 2
SUPPLIER
SUPPLIER
LOCATION 3
LOCATION 1
LOCATION 2
LOCATION 3
LOCATION 1
LOCATION 2
SUPPLIER
SUPPLIER
SUPPLIER
LOCATION 3
LOCATION 1
LOCATION 2
BROKER / DISTRIBUTOR
STANDARD
ITEMS & DOCUMENTS
ITEMS & DOCUMENTS
ITEMS & DOCUMENTS
ITEMS & DOCUMENTS
NON TRACEGAINS CUSTOMERS
AutomaticPassThru™
Copyright © 2018 TraceGains, Inc. | All Rights Reserved
Improving Efficiencies to Focus on Customer Service
Copyright © 2018 TraceGains, Inc. | All Rights Reserved
Leveraging Market Hub
Copyright © 2018 TraceGains, Inc. | All Rights Reserved
Leveraging Market Hub
Copyright © 2019 TraceGains, Inc. | All Rights Reserved
TG Solution Overview
Distributor Broker PassThru™
Increasing Efficiencies for Quality and Document Managers
Copyright © 2019 TraceGains, Inc. All rights reserved.
Copyright © 2019 TraceGains, Inc. All rights reserved.
Feeling overwhelmed?
Before the PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier(CM)
Broker/Distributor(SM)
Broker/Distributor(CM or CM Standard)
Customer(SM)
Document PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier(CM)
Broker/Distributor(SM)
Broker/Distributor(CM or CM Standard)
Customer(SM)
Doc Requirements
Doc Requirements
Customer(Not Using
TraceGains)
Document PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier(CM)
Broker/Distributor(SM)
Broker/Distributor(CM or CM Standard)
Customer(SM)
Doc Requirements
Doc Requirements
Customer(Not Using
TraceGains)
Document PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier(CM)
Broker/Distributor(SM)
Broker/Distributor(CM or CM Standard)
Customer(SM)
Doc Requirements
Doc Requirements
Customer(Not Using
TraceGains)
Document PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier(CM)
Broker/Distributor(SM)
Broker/Distributor(CM or CM Standard)
Customer(SM)
Doc Requirements
Doc Requirements
Customer(Not Using
TraceGains)
PassThru Steps
Copyright © 2019 TraceGains, Inc. All rights reserved.
Setup doc requirements for your suppliers
Connect to your suppliers in TG Network
Create your supplier group
Create supplier group locations (From SM or CM)
Connect your supplier records to your supplier group locations & items
PassThru your documents to your customers
Doc Requirements
Copyright © 2019 TraceGains, Inc. All rights reserved.
Doc Requirements Override
Copyright © 2019 TraceGains, Inc. All rights reserved.
Copyright © 2019 TraceGains, Inc. All rights reserved.
Create your supplier group
Copyright © 2019 TraceGains, Inc. All rights reserved.
Supplier PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
Create a CM location from SM
Copyright © 2019 TraceGains, Inc. All rights reserved.
Item PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
PassThru
Non-Standard Document PassThru
Copyright © 2019 TraceGains, Inc. All rights reserved.
CM Standard
Copyright © 2019 TraceGains, Inc. All rights reserved.
CM Standard
Copyright © 2019 TraceGains, Inc. All rights reserved.
CM Standard Document Retrieval
Copyright © 2019 TraceGains, Inc. All rights reserved.
CM Standard
Copyright © 2019 TraceGains, Inc. All rights reserved.
Questions?
Copyright © 2019 TraceGains, Inc. All rights reserved.
