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Opportunity Analysis

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    Opportunity analysisOpportunity analysisOpportunity analysisOpportunity analysis

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    Learning ObjectivesLearning ObjectivesLearning ObjectivesLearning Objectives

    After reading this chapter, you should have a good understanding of:

    - The role of opportunities, resources, and entrepreneurs in successfully pursuing new ventures.

    - The role of new ventures and small businesses in the U.S. economy.

    - Three types of entry strategiespioneering, initiative, and adaptivecommonly used to launch a new venture.

    How the generic strategies of overall cost leadership, differentiation, and focus are used by new ventures and small businesses.

    After reading this chapter, you should have a good understanding of:

    - How competitive actions, such as the entry of new competitors into a marketplace, may launch a cycle of actions and reactions among close competitors.

    - The components of competitive dynamics analysisnew competitive action , threat analysis, motivation and capability to respond, types of competitive actions, and likelihood of competitive reaction.

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    What Is An Opportunity?What Is An Opportunity?What Is An Opportunity?What Is An Opportunity?

    A belief that A belief that A belief that A belief that achievement achievement achievement achievement of that state of that state of that state of that state is possibleis possibleis possibleis possible

    Recognizing a Recognizing a Recognizing a Recognizing a desired future desired future desired future desired future state involving state involving state involving state involving

    growth or growth or growth or growth or changechangechangechange

    OOOOPPPPPPPPOOOORRRRTTTTUUUUNNNNIIIITTTTYYYY

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    Opportunity identificationOpportunity identificationOpportunity identificationOpportunity identification

    How do we search for the right venture?- Never a straightforward task- Often accidental- Difficult to find deliberately- Can be driven to financial ruin trying ideasOpportunity identification1) The deliberate search2) The evaluation process3) Other sources of ideas

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    THE DELIBERATE SEARCH THE DELIBERATE SEARCH THE DELIBERATE SEARCH THE DELIBERATE SEARCH

    Most appropriate way of finding a venture?- Systematic process

    - clearly defined Five steps:

    1. Contact people in the know

    2. Read appropriate publications

    3. Do Market Research

    4. Use Government data

    5. Joint-venture with large companies- Have more demands than time to fill them

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    1. Contact 1. Contact 1. Contact 1. Contact the Right Peoplethe Right Peoplethe Right Peoplethe Right People

    Ask others to inform you of good ideas- Contact technology transfer organizations- Patent attorneys

    - Investment bankers- Venture capital firms

    Talk to people- Especially marketing, sales, service

    Talk to customers, see what they need

    People are Most Important- Ideas come from people

    - People struggle with the unfulfilled need- Customers are people

    - Designers are professional idea people- Practice makes better in idea searching

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    2. 2. 2. 2. Read Appropriate PublicationsRead Appropriate PublicationsRead Appropriate PublicationsRead Appropriate Publications

    Read the Printed Word

    Study your desired industry

    Read the appropriate publications:- Trade Indexes in the area

    - local business newspaper every day- Annual reports of industry public companies

    - Purchase professional reports

    Look for required improvements

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    3. Research 3. Research 3. Research 3. Research the Marketthe Marketthe Marketthe Market

    What do people want, nobody is producing

    Ask buyers what they have trouble finding

    Determine whats missing in trade catalogs

    Ask store managers- What do customers want but cant buy

    Attend trade shows- Ask people about what may be needed

    - Good stimulation for new ideas!!

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    4. Government4. Government4. Government4. Government, a Goldmine of Data, a Goldmine of Data, a Goldmine of Data, a Goldmine of Data

    Examine industry statistics- Select high-growth areas

    Consider legislations effect on business- May create needs for businesses to comply

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    The Search CriteriaThe Search CriteriaThe Search CriteriaThe Search Criteria

    Criteria to evaluate ideas

    What do you want out of the effort - There will be sacrifices and costs

    Weight the criteria to reflect importance

    Depend on individual circumstances

    Covers several basic issues

    Sample criteria

    Amount of time requiredFlexibility in hours workedIncome potentialGeographical locationFinancial requirementsPersonality preferencePersonal satisfactionProduct or ServiceMarket Issues

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    Other Sources of IdeasOther Sources of IdeasOther Sources of IdeasOther Sources of Ideas

    Besides deliberate thinking- Unplanned Eureka!" ideas

    Hard to predict- Trends around you

    More about this in the next few slides- Opportunity from lack you see

    Always pay attention to everyday problems Best ideas solve problems

    - Government action New programs, incentives War

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    Consider Current TrendsConsider Current TrendsConsider Current TrendsConsider Current Trends

    These are examples, trends always change- Aging population- Energy costs rising- Marital status changes- Families without children- Leisure time growing- Health & physical fitness- Personal care- Financial planning

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    What is creativity??What is creativity??What is creativity??What is creativity??

    The generation of novel ideas and solutions

    Is a mental process involving the generation of new ideas or concepts, or new associations between existing ideas or concepts (Wikipedia encyclopedia)

    Simply the act of making something new

    The mental process that leads to solutions, ideas,. theories or products that are unique and novel (Reber, 1985)

    "Creativity, it has been said, consists largely of re-arranging what we know in order to find out what we do not know." George KellerGeorge KellerGeorge KellerGeorge Keller

    Some say it is a trait we are born with; others say it can be taught with the application of simple techniques

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    Three componentsThree componentsThree componentsThree componentsof individual creativityof individual creativityof individual creativityof individual creativity

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    The systems modelThe systems modelThe systems modelThe systems model

    Made up ofdifferent domains e.g.

    Maths; music; religion etc.Social valuation of

    Ideas; society validatesCreativeness; ideas

    Environment; family traditionscognitive ability; cultural capital

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    Managing creativity Managing creativity Managing creativity Managing creativity

    http://wps.pearsoned.co.uk/ema_uk_he_bragg_newbusidea_1

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    The idea developing processThe idea developing processThe idea developing processThe idea developing processSTEP 1 STEP 1 STEP 1 STEP 1 SEEKING AND SHAPING SEEKING AND SHAPING SEEKING AND SHAPING SEEKING AND SHAPING

    OPPORTUNITIES.OPPORTUNITIES.OPPORTUNITIES.OPPORTUNITIES.

    Seeking and shaping opportunitiesExploringMuch greater insight into the market being exploredAvoid the temptation to implement the first idea immediatelyFollow the steps to increase your chancesAvoid emotions and accept criticismsNo information or idea is wastedAcid test is to be able to sell goods in sufficient quantity to generate sustainable cash flowsCombine rational and intuitive thinking

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    Tools for seeking and shapingTools for seeking and shapingTools for seeking and shapingTools for seeking and shaping

    The power of Why?

    Creative capacity of asking questions

    Challenging assumptions

    Creating additional perspectives on existing opportunities

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    Step 2: Step 2: Step 2: Step 2: Generating New IdeasGenerating New IdeasGenerating New IdeasGenerating New Ideas

    - The mind gym six mental workouts and their related routines

    - look at the first three mental workouts

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    Where Do Ideas Come From?Where Do Ideas Come From?Where Do Ideas Come From?Where Do Ideas Come From?

    Should you lie down, or sit under a tree waiting for the inspirational apple to fall?

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    Thomas EdisonThomas EdisonThomas EdisonThomas Edison

    Surprisingly, little "al" Edison, who was the last of

    Surprisingly, little "al" Edison, who was the last of

    Surprisingly, little "al" Edison, who was the last of

    Surprisingly, little "al" Edison, who was the last of

    seven children in his family, did not learn to talk

    seven children in his family, did not learn to talk

    seven children in his family, did not learn to talk

    seven children in his family, did not learn to talk

    until he was almost four years of age.

    until he was almost four years of age.

    until he was almost four years of age.

    until he was almost four years of age.

    Immediately

    Immediately

    Immediately

    Immediately

    thereafter, he began pleading with every

    thereafter, he began pleading with every

    thereafter, he began pleading with every

    thereafter, he began pleading with every

    adult he

    adult he

    adult he

    adult he

    met to explain the workings of just about everything

    met to explain the workings of just about everything

    met to explain the workings of just about everything

    met to explain the workings of just about everything

    he encountered. If they said they didn't know, he

    he encountered. If they said they didn't know, he

    he encountered. If they said they didn't know, he

    he encountered. If they said they didn't know, he

    would look them straight in the eye with his deeply

    would look them straight in the eye with his deeply

    would look them straight in the eye with his deeply

    would look them straight in the eye with his deeply

    set and vibrant blue-green eyes and ask them

    set and vibrant blue-green eyes and ask them

    set and vibrant blue-green eyes and ask them

    set and vibrant blue-green eyes and ask them

    "why?"

    "why?"

    "why?"

    "why?"

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    The Arch-innovator Thomas Edison The Arch-innovator Thomas Edison The Arch-innovator Thomas Edison The Arch-innovator Thomas Edison

    99% perspiration and 1% inspiration.

    Shape, challenge, overturn, shock and surprise your way into new sights.

    This may be the hard way but is effective.

    He went beyond original concept to develop an affordable light bulb to developing an entire infrastructure for the electricity industry.

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    Howard Head (Case Study)Howard Head (Case Study)Howard Head (Case Study)Howard Head (Case Study)

    Analogy between elements similar but different. Aircraft engineer, took up skiing but very incompetent. Decided to look at the make-up of the ski, convinced

    that if he used the materials and technique applied in aircraft wing design.

    Persevered for over two years through 40 different designs and eventually developed one of the most popular equipment that transformed the sport.

    Head the exponent of the why? Technique.

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    DonDonDonDont Wait for Inspiration t Wait for Inspiration t Wait for Inspiration t Wait for Inspiration

    Do not rely solely on inspiration

    Creative ides more likely from hard work and concentration apply both divergent and convergent

    The harder you practice the better you become.

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    Why Bother With Idea-generating Why Bother With Idea-generating Why Bother With Idea-generating Why Bother With Idea-generating Technique?Technique?Technique?Technique?

    You are faced with cooking for a dinner party, would you opt for the tried and tested favourite dishes or you would try and experiment

    The winning formula which works syndrome!

    Question these supposedly winning formulas change and challenge them

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    Mental Work OutsMental Work OutsMental Work OutsMental Work Outs

    The four ground rules- Defer immediate judgement and evaluation; Successful

    right-brain thinking relies on your ability to suspend analysis and judgement

    - Quantity breeds quality; The more you defer judgement the more ideas likely to be generated

    - The wilder the idea the better; Avoid cautious rationality

    - Take a break from the problem; Routine breaks from idea generating are essential so one does not get immersed in the process

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    Mental work-outsMental work-outsMental work-outsMental work-outs

    Type of mental workoutType of mental workoutType of mental workoutType of mental workout Individual routineIndividual routineIndividual routineIndividual routine

    Checklists Davis; Osborn; SCAMPER; The big four; Mapping the customer journey

    Stimulus material (pile of junk)

    Pictures/objects/words; keep seeking new and unexpected ways

    Combinations Morphological analysisFour on the flat;

    Free association Brainstorming; mind mapping

    Analogical thinking Transferring the underlying principles etc

    Upside-down thinking Rule reversal; assumption reversal

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    Mental work-outs OneMental work-outs OneMental work-outs OneMental work-outs One

    Check lists- Provide effective way to be innovative by highlighting areas to

    investigate and explore

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    Davis product development listDavis product development listDavis product development listDavis product development list

    Applied to cameras- Add and /or subtract something

    - Change colour

    - Vary materials

    - Rearrange parts

    - Vary shape- Change size

    - Modify design or style

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    Osborn product and service Osborn product and service Osborn product and service Osborn product and service development listdevelopment listdevelopment listdevelopment list

    Checklist statementChecklist statementChecklist statementChecklist statement Key wordKey wordKey wordKey word

    What other product or service could I adapt to my opportunity?

    adapt

    How could I change the existing product/service?

    modify

    How could I add to the product/service magnify

    What could I take away from this product/service

    minify

    What could I use instead of this product/service

    substitute

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    The big four industry-level check listThe big four industry-level check listThe big four industry-level check listThe big four industry-level check list

    What factors can be reduced well below the industry standard?

    What factors could be eliminated which industry has taken for granted?

    What factors could be created which the industry has never offered?

    What factors could be raised well above the industry standard?

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    Mental Work-out TwoMental Work-out TwoMental Work-out TwoMental Work-out Two

    Stimulus materials- Continuously update and refresh your stock- To invent you need a good imagination and a pile

    of junk- IDEO, a science of collecting junk, as a corporate

    lending library of innovation ideas, the tech box- Collect as much pictures and materials placing

    unrelated or diverse elements together

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    Mental Workout ThreeMental Workout ThreeMental Workout ThreeMental Workout Three

    Combinations.- Sometimes a combination of products and services

    can be a good generation tool.

    - Benjamin Franklin combining long and short-distance spec into bi-focals.

    - Darryl Lenz, a stewardess with American airlines strapped a childs folding beach chair to her suitcase to make air travel with her young son less an ordeal.

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    The disaster of headlong actionThe disaster of headlong actionThe disaster of headlong actionThe disaster of headlong action

    To go headlong to a market which does not exist

    To stick to an unworkable business solution

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    Give yourself time to develop Give yourself time to develop Give yourself time to develop Give yourself time to develop alternatives alternatives alternatives alternatives

    Bezos and Amazons success story- Benefits of investing time in assessing and shaping opportunities

    - Thoroughly investigated the full range of products categories

    - Generated 20 potentials but eventually narrowed and selected two

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    Stumbling at the first fenceStumbling at the first fenceStumbling at the first fenceStumbling at the first fence

    This mindset in businesses formation

    Stumble at first fence

    Gaining experience through failure than the earning fame and good fortune

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    Give yourself time to develop Give yourself time to develop Give yourself time to develop Give yourself time to develop alternativesalternativesalternativesalternatives

    Rising above solutions which will do- Research shows evidence that in 85% of decisions made no

    viable search for alternatives was ever reviewed

    Identify the opportunity before the solution- Incorrect assumptions

    - Identification of the correct opportunity better than creating the means to seize it

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    Taking time to develop alternativesTaking time to develop alternativesTaking time to develop alternativesTaking time to develop alternatives

    Avoid me-too syndrome- Establishing businesses without differentiation

    Open mind- The open approach allows for opportunities and ideas to

    develop

    Decide when to decide- The creative procrastination zone

    - Neither too soon nor too late

    - Maximise the time for you to suspend judgement

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    Look at all possibilitiesLook at all possibilitiesLook at all possibilitiesLook at all possibilities

    Treat your first idea as purely tentative- Gather clues- Remove blinkers

    - Detach yourself from emotions- Opportunity shaping step is investment

    which will increase your chances of successful implementation

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    The cardinal rule at this stageThe cardinal rule at this stageThe cardinal rule at this stageThe cardinal rule at this stage

    Pursue quantity- Total immersion unearthing aspects not previously

    considered

    - Whole-brain thinking

    - Fact- finding to increase overall understanding

    - The detective

    - Rework the facts

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    Creativity and problem solvingCreativity and problem solvingCreativity and problem solvingCreativity and problem solving

    Problems often described as varying in structure with Mintzberg et al (1976) defining an ill-structured problem as a task calling for decision processes that have not been encountered in quite the same form and for which no explicit set of ordered responses exists

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    Phases in problem solvingPhases in problem solvingPhases in problem solvingPhases in problem solving

    Preparation- Understanding and identifying the problem- Defining the problem

    Production- Development of different solution alternatives

    Judgement- Choice of best solution

    Review - Evaluating past choices(Henry J)

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    I like your vacuum cleaner, but when will you make one that you dont

    have to push around?

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    The 5 The 5 The 5 The 5 WWWW plus plus plus plus HHHH

    Borrowed form journalism Technique asks e.g. :-

    - Who uses the product?- What are the biggest draw backs?- When is the product required ?- Why?- How?

    The effect is to deconstruct the opportunity into multiplicity of smaller elements, can then be reassembled.

    Break free from conventional thinking, challenging received wisdom

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    Observing core usersObserving core usersObserving core usersObserving core users

    Patterns of usage by core users which run counter to conventional wisdom represent potential rich source of new business opportunities (Bragg, 2004)

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    Lead-user techniqueLead-user techniqueLead-user techniqueLead-user technique

    Operating at the edge of the conventional market, lead user will always try the product for an extra capability that originally intended.

    Tracking these lead users provide opportunities for innovative ideas

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    Boundary examinationBoundary examinationBoundary examinationBoundary examination

    Read this from Bragg, ch 3 pages 86 98.

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    Taking Time to Develop AlternativesTaking Time to Develop AlternativesTaking Time to Develop AlternativesTaking Time to Develop Alternatives

    Avoid me-too syndrome- Establishing businesses without differentiation

    Open mind- The open approach allows for opportunities and ideas to

    develop- Choose from a wide range of predominantly divergent tools

    Decide when to decide- The creative procrastination zone- Neither too soon nor too late- Maximise the time for you to suspend judgement

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    Creativity and workplaceCreativity and workplaceCreativity and workplaceCreativity and workplace

    Logic fits the work place The intuitive and imaginative often overlooked One-correct-logical answer! Only about 2 10 percent of our creative potential being used

    as a result Creative without whole brain thinking results in half-brained

    business ideas (Bragg 2005)

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    The challengeThe challengeThe challengeThe challenge

    Reconnect with the more than 90 percent that has been educated out of us

    Convergent thinking Logical analysis of problemsLeading to inexorably the correct answer

    Divergent thinking: interestingand unexpected possible

    directions in which to explorethe problem

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    Creativity at the heart of idea development processCreativity at the heart of idea development processCreativity at the heart of idea development processCreativity at the heart of idea development process

    Seeking and shapingopportunities

    Idea generation

    Evaluation and

    selection

    Planning for

    implementation

    Diverge Converge

    Step 1 Step 2 Step 3 Step 4

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    Thinking style at the different Thinking style at the different Thinking style at the different Thinking style at the different stages stages stages stages

    Step Description Thinking styleSeeking and shaping opportunities

    Identifying and exploring different opportunities, followed by analytical judgement

    Divergent and convergent whole-brain thinking equally dominate

    Generating new ideas

    Creating significant volumes of innovative, imaginative ideas

    Divergent thinking dominant

    Evaluating and selecting ideas

    Screening the best form the rest and then evaluating those few in detail

    Convergent thinking dominant

    Planning for implementation

    Identifying and overcoming blocks to implementation

    Divergent and convergent whole-brain thinking equal

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    Steps to mastering whole-brain Steps to mastering whole-brain Steps to mastering whole-brain Steps to mastering whole-brain thinkingthinkingthinkingthinking

    Identify your preferred thinking style- Complete questionnaire on page 44, DNBI

    Strengthen your non-preferred thinking style- Deliberate stretching your non-preferred thinking style

    (page 46-47 DNBI)

    Make the most of divergent and convergent thinking phases

    - Be aware of the ground rules for each of the thinking styles (pages 49 50 DNBI)

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    Evaluation Criteria for a StartupEvaluation Criteria for a StartupEvaluation Criteria for a StartupEvaluation Criteria for a Startup

    Marketing Factors (contd)

    - Market structure

    Emerging or mature

    Market size (known or unknown?)

    Market growth (how fast?)

    Competitive Advantage

    - Cost structure

    Control over price, costs, channels of supply

    Barriers to entry: regulatory protection, response/ lead-time advantage, legal, contacts and networks

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    Evaluation Criteria for a StartupEvaluation Criteria for a StartupEvaluation Criteria for a StartupEvaluation Criteria for a Startup

    Economics

    - Return on investment?

    Investment requirements

    Break-even point

    Management Capability

    - Diverse skills or solo entrepreneur with no related experience

    Fatal Flaws

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    Types of Ideas That Develop into Startups

    Types of Ideas That Develop into Startups

    Types of Ideas That Develop into Startups

    Types of Ideas That Develop into Startups

    3-23-23-23-2

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    Kinds of Startup IdeasKinds of Startup IdeasKinds of Startup IdeasKinds of Startup Ideas

    Type A- Are centered around providing customers with an existing product

    not available in their market.

    Type B- Involve new ideas, involve new technology, centered around

    providing customers with a new product.

    Type C- Are centered around providing customers with an improved

    product.

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    Change-Based Sources of Entrepreneurial Opportunities

    Change-Based Sources of Entrepreneurial Opportunities

    Change-Based Sources of Entrepreneurial Opportunities

    Change-Based Sources of Entrepreneurial Opportunities

    3-43-43-43-4

    Change FactorChange FactorChange FactorChange Factor Definition Definition Definition Definition

    Industry Factors

    Industry Factors

    Industry Factors

    Industry Factors

    The unexpected Unanticipated events lead to either enterprise success or failure.

    The incongruous What is expected is out of line with what will work.

    Process needs Current technology is insufficient to address an emerging challenge.

    Structural change Changes in technology, markets, etc., alter industry dynamics.

    Human and Economic

    Human and Economic

    Human and Economic

    Human and Economic

    Factors

    Factors

    Factors

    Factors

    Demographics Shifts in population size, age structure, ethnicity, and income distribution impact product demand.

    Changes in perception Perceptual variations determine product demand.

    New knowledge Learning opens the door to new product opportunities with commercial potential.

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    Applying Innovative Thinking to Business IdeasApplying Innovative Thinking to Business IdeasApplying Innovative Thinking to Business IdeasApplying Innovative Thinking to Business Ideas

    1. Borrow ideas from existing products and services or other industries.

    2. Combine two businesses into one to create a market opening.

    3. Begin with a problem in mind.

    4. Recognize a hot trend and ride the wave.

    5. Explore ways to improve a product or services function.

    6. Think of how to streamline a customers activities.

    7. Adapt a product or service to meet customer needs in a different way.

    8. Imagine how the market for a product or service could be expanded.

    9. Keep an eye on new technologies.

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    Step- 3 : Evaluating Step- 3 : Evaluating Step- 3 : Evaluating Step- 3 : Evaluating Entrepreneurial Entrepreneurial Entrepreneurial Entrepreneurial OpportunitiesOpportunitiesOpportunitiesOpportunities

    Outside-In Analysis- Studying the context of the venture to identify business ideas and

    determine which ideas qualify as opportunities. General Environment

    - A broad environment, encompassing factors that influence most businesses in a society.

    Industry Environment- The combined forces that directly impact a given firm and its competitors.

    Competitive Environment- The environment that focuses on the strength, position, and likely moves

    and countermoves of competitors in an industry.

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    Segments of the General Environment

    Segments of the General Environment

    Segments of the General Environment

    Segments of the General Environment

    3-53-53-53-5

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    Competitor AnalysisCompetitor AnalysisCompetitor AnalysisCompetitor Analysis

    Who are the new ventures current competitors?

    What resources do they control?

    What are their strengths and weaknesses?

    How will they respond to the new ventures decision to enter the industry?

    How can the new venture respond?

    Who else might be able to observe and exploit the same opportunity?

    Are there ways to co-opt potential or actual competitors by forming alliances?

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    Evaluating OpportunitiesEvaluating OpportunitiesEvaluating OpportunitiesEvaluating Opportunities (cont (cont (cont (contd)d)d)d)

    Inside-Out Analysis- Assessing the firms internal competitive potential

    Resources- Basic inputs that a firm uses to conduct its business

    Tangible resources: visible and easy to measure. Intangible resources: invisible, difficult to quantify

    Capabilities- Integration of various organizational resources that are deployed

    together to the firms advantage.

    Core Competencies- Resources and capabilities that provide a firm with a competitive

    advantage over its rivals.

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    Integrating Internal and External Integrating Internal and External Integrating Internal and External Integrating Internal and External AnalysesAnalysesAnalysesAnalyses

    Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis

    - A type of assessment that provides a concise overview of a firm s strategic situation.

    - Helps identify opportunities that match the venture.

    Seeking Competitive Insight

    - Will the opportunity lead to others in the future?

    - Will the opportunity build skills that open the door to new opportunities in the future?

    - Will pursuit of the opportunity be likely to lead to competitive response by potential rivals?

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    Examples of SWOT Factors

    Examples of SWOT Factors

    Examples of SWOT Factors

    Examples of SWOT Factors

    3-73-73-73-7

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    The Opportunity

    The Opportunity

    The Opportunity

    The Opportunity

    Sweet Spot

    Sweet Spot

    Sweet Spot

    Sweet Spot

    3-83-83-83-8

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    Important Strategic TermsImportant Strategic TermsImportant Strategic TermsImportant Strategic Terms

    Strategy- A plan of action that coordinates the resources and commitments

    of an organization to achieve superior performance.

    Strategic Decision- A decision regarding the direction a firm will take in relating to its

    customers and competitors.

    Sustainable Competitive Advantage- A value-creating industry position that is likely to endure over

    time.

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    Creating the OpportunityCreating the OpportunityCreating the OpportunityCreating the Opportunity

    The obscure, we see eventually. The completely obvious, it seems, takes longer.

    Edward R Murrow

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    Foundation IdeasFoundation IdeasFoundation IdeasFoundation Ideas

    A complete business model will encompass two foundation concepts:

    1. A concept of how customer value will be created.

    A concept of how the new venture will build, for itself, a structural competitive advantage in providing that value.

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    Basic Forces Driving the Business Basic Forces Driving the Business Basic Forces Driving the Business Basic Forces Driving the Business ModelModelModelModel

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    Looking at the Business DriversLooking at the Business DriversLooking at the Business DriversLooking at the Business Drivers

    1. Societal needs

    Societal needs

    Societal needs

    Societal needs

    : Derive from the values, aspirations, and worries (real or imagined) of the culture in which the new enterprise must dwell.

    Chiefly concerned with those societal needs that can be expressed in the

    market place.

    market place.

    market place.

    market place.

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    Customer ValueCustomer ValueCustomer ValueCustomer Value

    This is the sub set of societal needs that can be recognized in the market place

    Maybe explicit or latent, unrecognized by most entrepreneurs, or unarticulated by the customers

    The value must be The value must be The value must be The value must be realrealrealreal No enterprise ever rises above the value of the problem it

    chooses to solve Stan Lapidus, entrepreneur

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    Insight and TechnologyInsight and TechnologyInsight and TechnologyInsight and Technology

    Special insight into high- quality problems, and the value of their resolution drivers

    Insight alone is never enough must build a competitive enterprise by 2 means:

    1. Combining technology that is well matched to customer value

    2. Creating an organization to deliver that value and capture enough of it to become self-sustaining

  • 8 - 8 - 8 - 8 - 74747474

    Technology and InnovationTechnology and InnovationTechnology and InnovationTechnology and Innovation

    Technology can create a powerful lever in building customer value.

    Technology should mesh well with the value sought in the market (

    not necessarily high tech)

    not necessarily high tech)

    not necessarily high tech)

    not necessarily high tech)

    Technology requires a delivery platform

    delivery platform

    delivery platform

    delivery platform

    an organization capable of delivering the product or service, and capturing enough of the value to retain interest of owners, employees, investors

  • 8 - 8 - 8 - 8 - 75757575

    Entrepreneurial InnovationEntrepreneurial InnovationEntrepreneurial InnovationEntrepreneurial Innovation

    This is the heart of the business model for the new enterprise

    Entrepreneurial innovation

    Entrepreneurial innovation

    Entrepreneurial innovation

    Entrepreneurial innovation

    adds to the technology: processes, people, skills, and equipment needed to deliver value to the customers, and to capture enough of that value to sustain the firm. (Theory of the firm)

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    Distinctive CompetencyDistinctive CompetencyDistinctive CompetencyDistinctive Competency

    The combination of technology

    technology

    technology

    technology

    and entrepreneurial

    entrepreneurial

    entrepreneurial

    entrepreneurial

    innovation

    innovation

    innovation

    innovation

    must be unique

    unique

    unique

    unique

    to your venture (not available to competitors). It then becomes your

    distinctive competency

    distinctive competency

    distinctive competency

    distinctive competency

    *** Important to distinguish between

    core competency

    core competency

    core competency

    core competency

    and

    distinctive competency

    distinctive competency

    distinctive competency

    distinctive competency

    (a core

    core

    core

    core

    competency, however powerfully established in an enterprise, does not become distinctive

    distinctive

    distinctive

    distinctive

    , if rivals can easily duplicate it, or buy it in the market place)

    Examples of distinctive competency Infosys, Nordstrom, Southwest Airlines, Dell, Biocon, MindTree, etc.

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    Basic Forces Driving the Business Basic Forces Driving the Business Basic Forces Driving the Business Basic Forces Driving the Business ModelModelModelModel

    Success of the new venture becomes self-reinforcing: the better the firm becomes, the better it can become.

    All elements of the business model must work towards this end. Selective neglect of one element of the business model, even

    while achieving excellence in others, seems to be a recipe for eventual disaster.

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    The Living Business ModelThe Living Business ModelThe Living Business ModelThe Living Business Model

    Most entrepreneurs do not begin with an entire business model, with complete understanding, mature plans, and ready-to-implement steps.

    Reality compels evolution

    evolution

    evolution

    evolution

    Shape

    Shape

    Shape

    Shape

    and refine

    refine

    refine

    refine

    your business model as insight

    insight

    insight

    insight

    grows and experience

    experience

    experience

    experience

    accumulates.

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    Business Model: The Ice HarvestersBusiness Model: The Ice HarvestersBusiness Model: The Ice HarvestersBusiness Model: The Ice Harvesters

  • 8 - 8 - 8 - 8 - 80808080

    Business Model: The Ice Business Model: The Ice Business Model: The Ice Business Model: The Ice ManufacturersManufacturersManufacturersManufacturers

  • 8 - 8 - 8 - 8 - 81818181

    The Dynamics of Market ChangeThe Dynamics of Market ChangeThe Dynamics of Market ChangeThe Dynamics of Market Change

  • 8 - 8 - 8 - 8 - 82828282

    Creative ideasCreative ideasCreative ideasCreative ideas

    Developing New Business IdeasDeveloping New Business IdeasDeveloping New Business IdeasDeveloping New Business Ideas reports that for every 100 ideas presented to investors in the form of a business plan or proposal of some kind, a maximum of 3% will ever get funded.

    In addition, over 30% of new businesses which do see the light of day fail within three years.

    In light of these figures, you must avoid the temptation of rushing into action with the first apparently feasible business idea which you create without fully challenging it

    Bragg 2004

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    Creativity , flair and initiativeCreativity , flair and initiativeCreativity , flair and initiativeCreativity , flair and initiative

    These are the qualities that underpin enterprise, whether enterprise manifests itself as entrepreneurship and the development of new businesses, or intrapreneurship - enterprise and positive change within established organisations.

  • 8 - 8 - 8 - 8 - 84848484

    Creativity and economic growthCreativity and economic growthCreativity and economic growthCreativity and economic growth

    Today, creativity forms the core activity of a growing section of the global economies the so-called creative industries" capitalistically generating (generally non-tangible) wealth through the creation and exploitation of intellectual property or through the provision of creative services.

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    An enterprising manager An enterprising manager An enterprising manager An enterprising manager

    You must have the creative talent to identify new product opportunities. The same talent is required of company employees, who as intrapreneurs, are on the look-out for product innovation and process improvement

  • 8 - 8 - 8 - 8 - 86868686

    Managerial practice and creativityManagerial practice and creativityManagerial practice and creativityManagerial practice and creativity

    Challenge matching people with right assignments Freedom give people autonomy Resources allot these carefully Work-group features diversity Supervisory encouragement foster and support

    creative efforts Organisational support leadership, systems,

    procedures How to kill creativity by T Amabile in Henry

    How to kill creativity by T Amabile in Henry

    How to kill creativity by T Amabile in Henry

    How to kill creativity by T Amabile in Henry

    (2001)

    (2001)

    (2001)

    (2001)

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    Innovation and CreativityInnovation and CreativityInnovation and CreativityInnovation and Creativity

    Innovation is often used to refer to the entire process by which an organization generates creative new ideas and converts them into novel, useful and viable commercial products, services, and business practices,

    Creativity is reserved to apply specifically to the generation of novel ideas by individuals, as a necessary step within the innovation process.

    For example, Amabile et al (1996). suggest that while innovation "begins with creative ideas,"

    ". . . creativity by individuals and teams is a starting point for innovation; the first is a necessary but not sufficient condition for the second".

  • 8 - 8 - 8 - 8 - 88888888

    Strategies for creativity Strategies for creativity Strategies for creativity Strategies for creativity enhancementenhancementenhancementenhancement

    Introduce procedures for encouraging generation of new ideas e.g. brainstorming

    Train people in the skills required for successful creative performance

    Select to recruit creative individuals and allocation positions accordingly

    Change structure, climate and culture to facilitate creativity

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    Creative industries in the UKCreative industries in the UKCreative industries in the UKCreative industries in the UK

    The creative industries are those industries that are based on individual creativity, skill and talent. They are also those that have the potential to create wealth and jobs through developing intellectual property.

    www.culture.gov.uk/what_we_do/Creative_industries/

    (5.10.06)

  • 8 - 8 - 8 - 8 - 90909090

    UK Creative IndustriesUK Creative IndustriesUK Creative IndustriesUK Creative Industries

    PublishingPublishingPublishingPublishing

    Television and radioTelevision and radioTelevision and radioTelevision and radio

    Performing artsPerforming artsPerforming artsPerforming arts

    MusicMusicMusicMusicInteractive leisure Interactive leisure Interactive leisure Interactive leisure softwaresoftwaresoftwaresoftware

    Film and videoFilm and videoFilm and videoFilm and video

    Designer fashionDesigner fashionDesigner fashionDesigner fashion

    Software and Software and Software and Software and computer servicescomputer servicescomputer servicescomputer services

    DesignDesignDesignDesign

    ArchitectureArchitectureArchitectureArchitecture

    AdvertisingAdvertisingAdvertisingAdvertising

    Arts and antiquesArts and antiquesArts and antiquesArts and antiques

    CraftsCraftsCraftsCrafts

    ProductionProductionProductionProduction

    Arts and craftsArts and craftsArts and craftsArts and crafts

    ServicesServicesServicesServices

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    Development of idea into businessDevelopment of idea into businessDevelopment of idea into businessDevelopment of idea into business

    Important to come up with a process to develop ideas into business project

    - The four steps in the idea development process (Bragg and Bragg 2005)

    This calls for whole brain thinking

    Benefits of developing new business idea model- 3% maximum proposals ever get funding

    - Low survival rates of registered new businesses (Small Businesses Services, January 2004)

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    Whole brain thinkingWhole brain thinkingWhole brain thinkingWhole brain thinking

    Identify your own preferred thinking styleIdentify your own preferred thinking styleIdentify your own preferred thinking styleIdentify your own preferred thinking style: Fill out at the questionnaire at page 44 of Developing New Business Ideas.

    SSSStrengthen your non-preferred thinking styletrengthen your non-preferred thinking styletrengthen your non-preferred thinking styletrengthen your non-preferred thinking style: For techniques on improving your ability to switch between left-brain and right-brain thinking, and to deliberately stretch your non-preferred thinking side, see page 46 of Developing New Business Ideas.

    MMMMaking the most of divergent and convergent thinking aking the most of divergent and convergent thinking aking the most of divergent and convergent thinking aking the most of divergent and convergent thinking phasesphasesphasesphases: Follow the ground-rules for managing each of the different phases listed at page 49 of Developing New Business Ideas

  • 8 - 8 - 8 - 8 - 93939393

    Diagrammatic representation of the Diagrammatic representation of the Diagrammatic representation of the Diagrammatic representation of the Brain Brain Brain Brain

  • 8 - 8 - 8 - 8 - 94949494

    The right The right The right The right left brain left brain left brain left brain characteristics characteristics characteristics characteristics

    Left-brain thinking is often Left-brain thinking is often Left-brain thinking is often Left-brain thinking is often characterised by:characterised by:characterised by:characterised by:

    logic

    analysis

    mathematics

    sequential

    verbal

    rational

    goal-oriented

    organised

    Right brain thinking is Right brain thinking is Right brain thinking is Right brain thinking is often characterised by: often characterised by: often characterised by: often characterised by:

    spontaneity

    emotion

    non-verbal

    musical

    dreaming

    imaginative

    images

    sensory

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    Creativity at every step of the Creativity at every step of the Creativity at every step of the Creativity at every step of the processprocessprocessprocess

    Do not front-load creativity- that is assuming that a superficial attractive business idea will be

    developed into a profitable business

    Intuition and logics are equal partners- Have a part to play at every step of the idea development process

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    Traditional view of creativityTraditional view of creativityTraditional view of creativityTraditional view of creativity

    Held that only right-brained thinkers could be creative Those not blessed with the artistic temperament were deemed to

    be logical But creativity is wider than just the right-brain thinking. Everyone can be creative by combining intuition (divergent or

    right-brain thinking) and logic (convergent or left-thinking)

  • 8 - 8 - 8 - 8 - 97979797

    Does education systems kill Does education systems kill Does education systems kill Does education systems kill creativity?creativity?creativity?creativity?

    Trained to think convergently, to find the right answer.

    To acquire knowledge one step after the other

    This demands the left-brain skills

    The skills of imagination and intuition risk being lost from early age