Operator Qualification Plan

TDW Pub. No. 70-223-0201Origination Date: April 27, 2001

Fifth Revision: April 1, 2011

TDW Services, Inc.Operator Qualification Plan

Meets Requirements for:TDW Quality Management Systems per ISO 9000Pipeline Industry StandardsDOT Pipeline Safety Operator Qualification Rules

Approval by:TDW Services - Manager, Central ServicesTDW Pipeline Services Operation ManagerTDW Services - Applicable Regional ManagerTDW Services - Manager, Technical ServicesTDW Services - Applicable Service Center ManagerTDW Services - Global Training ManagerTDW Quality Assurance ManagerTDW Operator Qualification Compliance ManagerTDW Pipeline Services Safety & Training Coordinator

ii

This page intentionally left blank.

iii

Table of Contents

Paragraph Title Page1.0 Purpose 1

1.1 T.D. Williamson, Inc. Policy 11.2 U.S. Department of Transportation Pipeline Safety Regulations 11.3 Other Government Regulations 11.4 ISO 9000 11.5 ASME B31Q 2

2.0 Scope 23.0 Definitions 2

3.1 Covered Task List 64.0 Evaluation Process 6

4.1 Methodology 64.2 Abilities Required 64.3 Overview 74.4 On-the-Job Training—The Knowledge/Skills Inventory 74.5 Technician Training Schools 74.6 Initial Technician Approval Process and Board Review 84.7 File Location 84.8 Schedule Monitor/Record Keeper 9

5.0 Suspension and Revocation 95.1 Suspension 95.2 Procedure Following Suspension of Qualification 95.3 Reinstatement 105.4 Revocation 10

6.0 Communications of Qualification Revisions 107.0 Interval for Evaluation and Reevaluation 11

7.1 Subcontractors 118.0 Record Keeping 119.0 Identification of TDW Field Technicians 1110.0 Quality Assurance and Program Effectiveness 11

10.1 Review Intervals 1211.0 Revision History 13

iv

Appendices

AdministrationAppendix 1 Covered Task List 18Appendix 2 Abnormal Operating Conditions (AOCs) 19Appendix 3 Prevention of Accidental Ignition of Gas 21Appendix 4 Technician Badge 22Appendix 5 Technician Database 23Appendix 6 Employee Incident Prevention Program 24Appendix 7 Field Audit Questionnaire 27Appendix 8 TDW Approved Evaluators 30

Hot Tapping & PluggingAppendix 9 Knowledge & Skills Inventory 33Appendix 10 Field Audit Questionnaire 39Appendix 11 Directed/Observed Form 43Appendix 12 Field Performance Report 44Appendix 13 Evaluation Form – Hot Tapping & Plugging 45

Composite Wrap InstallationAppendix 14 Knowledge & Skills Inventory 63Appendix 15 Field Audit Questionnaire 64Appendix 16 Directed/Observed Form 67Appendix 17 Field Performance Report 68

Launch or Receive Pipeline Pigs and Inline Inspection ToolsAppendix 18 Knowledge & Skills Inventory 71Appendix 19 Field Audit Questionnaire 73Appendix 20 Directed/Observed Form 75Appendix 21 Field Performance Report 76Appendix 22 Evaluation Form – Pigging and Inline Inspection 77

Welding on PipelinesAppendix 23 Evaluation Form – Maintenance Welding on Pipelines 83

Suspension of Qualification GuidelinesAppendix 24 Suspension Guidelines and Form 86

TDW Services, Inc. (“TDW”)Operator Qualification Plan

1.0 Purpose

1.1 TDW’s Commitment TDW’s Commitment to Quality: At TDW, quality means understanding customer needs with a focus on meeting their requirements without error, on time, every time. As an organization, we anticipate and respond to the maintenance needs of owners and operators of pressurized piping systems worldwide. By dedicating the resources necessary, our organization commits to making Quality an integral part of our business operating practices.This plan establishes the Qualification requirements for TDW technicians to perform covered tasks on pipeline facilities according to rigorous TDW quality standards.TDW has maintained a rigorous Technician Qualification program for many years. All TDW technicians are currently “qualified.”Note: TDW is a contractor, not a pipeline owner/operator and cannot by law “qualify” TDW technicians. TDW trusts that domestic pipeline owner/operators will accept the TDW Qualification Program and reference their acceptance.

1.2 U.S. Department of Transportation Pipeline Safety Regulations This plan meets all Department of Transportation (DOT) Research and Special Program Administration Regulations in adherence to the Pipeline Safety Act of 1992 and theaccountable Pipeline Safety and Partnership Act of 1996. This plan has been prepared to meet the minimum requirements specified in 49 CFR Part 192, Subpart N, and 49 CFR Part 195, Subpart G. This plan also follows the Operator Qualification Inspection Protocol guidelines.

1.3 Other Government Regulations This plan meets all the requirements required for Operator Qualification by the following government entities:State of Illinois Commercial Code Pipeline Safety Regulations Title 83 Chapter 1 Sub-Chapter D Gas Utilities Part 52a.

1.4 ISO 9000 This plan meets policy and procedural requirements of TDW Quality Management Systems, which meets or exceeds ISO 9001: 2008 Quality Management standard requirements for employee training programs. These procedures include identification of training needs, development of the training plan, verification of conformance toregulatory, market and organizational requirements, training, documentation of training received and evaluation of the training.

1

1.5 ASME B31Q This plan uses the ASME B31Q Personnel Qualification Standard as guidance material.

2.0 Scope

This plan will assure pipeline operators who contract with TDW for covered task services that TDW field technicians are trained in the classroom, tested and observed in simulated and live situations, and have documented all subcontract records meeting DOT Operator Qualification requirements and the highest standards in the domestic and international pipeline industry.This plan became effective April 27, 2001, and applies to both initial qualification of trainees and subsequent qualification of veteran technicians. Revisions are noted on the cover page.

3.0 Definitions

Ability: The mental and physical ability to perform a task.Abnormal Operating Condition: A pipeline condition, identified by the pipeline operator, that may indicate a malfunction of a component or deviation from the normal operations, which may indicate a condition exceeding design limits or result in a hazard to persons, property or the environment. See Appendix 2.Affected Individual: An individual who performs a covered task(s) or who has qualification program implementation responsibility.AOCs: Abnormal operating conditions.Approval: The process whereby the individual’s successful evaluation and qualificationsteps are formally approved by an appropriate Approval Board of TDW management personnel.Auditor: A Qualified Technician Director/Observer or Technical Services Management serving as an Observer. Covered Task: An action that has been identified and approved by the pipelineoperator that:

1. Is performed on a pipeline facility,2. Is an operations or maintenance task,3. Is performed as a requirement of DOT regulations 49 CFR 192 and 195, and4. Affects the operation, safety or integrity of the pipeline.Also: Any task that is considered to be “covered” by the pipeline operator.

2

See 3.1 Covered Task List and Appendix 1 for more information.DI Analysis: An analysis that explores the difficulty (D) and importance (I) of each task.DIF Analysis: An analysis that explores the difficulty (D), importance (I) and frequency of performance (F) of each task.Directed-Observed: The process that allows a qualified individual to provide oversight to non-qualified and disqualified individuals and to take the appropriate corrective action as necessary during the performance of the covered task.Disqualified: An individual who has been previously qualified and able to perform covered tasks, but may no longer perform the task without being directed/observed by an individual who is qualified to perform the covered task until the qualification of the individual in question is reviewed or is re-qualified.An individual who has not performed a process and/or operated a specific machine for 24 months will be classified as disqualified for that process and/or specific machine. An individual may be re-qualified for a process and/or specific machine by way of an evaluation. Entity: Any individual or organization utilizing any portion of this standard to develop or implement a qualification program or portion thereof, including pipeline operators, contractors, subcontractors, service providers, etc.Evaluation: The process (or processes) that assesses and documents an individual’s qualifications to perform a covered task. The process may entail one or more evaluation methods and one or more distinct evaluation instruments.Evaluation Criteria: The specific knowledge and skill an individual must possess and demonstrate to be qualified to perform a covered task. Evaluation Instrument: The materials that are used to conduct an evaluation, including but not limited to: written, oral interview, and performance evaluation materials.Evaluator: An individual selected or credentialed to conduct performance or oral interview evaluations to determine if the individual is qualified. See Appendix 8. Field Performance Report (FPR): A documented problem that occurs on a service job, which may or may not require corrective action. Not Considered to be an “Incident or Accident.” The Field Performance Report is issued when any operational problem occurs or when a potential problem is discovered and corrected. Any unplanned event or customer concern, regardless of its significance should be reported with an FPR. See Appendices 12, 17, and 21. Incident (Part 191.3): An event that involves the unplanned release of product from a pipeline and results in a death or personal injury necessitating in-patient hospitalization; an estimated property damage, including cost of gas lost worth $50,000 or more; or a condition or event that is significant in the judgment of the operator with or without an associated release of product. An event that is significant in the judgment of the operating company, even though it does not meet the DOT criteria above, can beconsidered an “Incident.”

3

Incident (Part 195.50 Accident): Reporting Incidents. An Incident Report is required for each failure in a pipeline system subject to this part in which there is a release of the hazardous liquid or carbon dioxide transported resulting in any of the following:

(a) Explosion or fire not intentionally set by the operator.(b) Loss of 5 gallons (19 liters) of hazardous liquid or carbon dioxide.(c) Escape to the atmosphere of more than 5 barrels (0.8 cubic meters) a day of

highly volatile liquids.(d) Death of any person.(e) Bodily harm to any person resulting in one or more of the following:

(1) Loss of consciousness.(2) Necessity to carry the person from the scene.(3) Necessity for medical treatment.(4) Disability which prevents the discharge of normal duties or the pursuit of

normal activities beyond the day of the accident.(f) Estimated property damage, including cost of clean-up and recovery, value of

lost product, and damage to property of the operator or others, or both, exceeding $50,000.

An event that is significant in the judgment of the operating company, even though it does not meet the DOT criteria above, can be considered an “Incident”. See “Incident”An individual technician who has been involved in an incident or accident will be suspended immediately and will be drug tested. Notification will be made to the HSE Department, Service Center Manager, the Regional Manager and Central Services Group.Knowledge: A body of information applied directly to the performance of a task. KSA: Knowledge, skill and ability.Monitoring: A means of confirming that an individual performs covered tasks in accordance with applicable standards or procedures.Non-Qualified: An individual who has not been successfully evaluated and is not able to perform a covered task without being directed/observed by an individual who is qualified to perform the task.On-the-Job Training: Instruction at or near the work setting.Operator: An individual who performs a covered task; also known as a Technician.Performance: Demonstration of the knowledge, skills and abilities (KSAs) required to complete a task.Pipeline Facility: A pipeline segment that is physically connected to an active pipeline system regardless of whether or not product is flowing through the pipeline. An

4

appurtenance that has been temporarily removed from the system for maintenance is not considered part of the facility in its removed state.Proctor: One selected to administer a written examination.Qualified: An individual who has been successfully evaluated by using the evaluation methods specified by TDW and is able to properly perform a specified task and recognize and react to the abnormal operating conditions that may be encountered during the performance of the task. Pipeline operator personnel and Contractor personnel must be qualified in accordance with DOT Operator Qualification regulations in the USA.Revocation: Cancellation of an individual’s qualification to perform an identified covered task(s).Safety or integrity: The state of a pipeline being operationally sound (as affected by maintenance, construction, and operation activities) or having the ability to withstand the stresses imposed during operations. Safety Training: The comprehensive process each TDW technician is required to maintain. Safety training is not a direct requirement of Operator Qualification Regulations. However, it is a vital requirement of the TDW Operator Qualification Plan. See Appendix 6.Skill: The ability to perform mental and physical activities acquired or developed through training or experience.Span of Control: The number of non-qualified individuals that a qualified individual can direct and observe for the conditions under which the task is being performed. The Qualified person must be able to take immediate corrective action.Subject Matter Expert (SME): An individual who possesses knowledge and experience in the process / discipline they represent.Subsequent Qualification: Re-qualification at required intervals. Evaluations for subsequent qualification have the same content as initial evaluations, including a written or oral test and a performance verification by an approved evaluator.Suspension: Temporary prevention of a qualified individual from performing identified covered task(s).Task: A defined unit of work, having an identifiable beginning and end, and specific actions that are observable and measurable.Technical Services: The department within TDW with responsibility for technical integrity or a designated technical authority.Technician: An individual who performs a covered task; also known as an operator.Test Proctor: A person designated to assure controlled environment during written tests. This person is not required to be a qualified technician.Trainer: An individual who possesses knowledge and experience in the process / discipline they represent necessary to train others in a particular task.

5

Training: Instructing individuals using materials designed to convey the skills and knowledge necessary to perform a particular task. Training Program: The written description, processes, procedures, training materials, and training tests that establish and document training.

3.1 Covered Task List (See Appendix 1) This plan currently includes the covered tasks listed in Appendix 1. The covered tasks were identified by meeting the four part test, by consensus of industry groups, and by consensus of pipeline operators. As contractors, TDW must accept the covered task determination of pipeline operators.

4.0 Evaluation Process Persons with the responsibility for evaluating an individual’s qualifications to perform covered tasks will have the required knowledge through education, training or experience to ascertain the ability of the individual. Persons who “observe” a Technician or Trainee in a simulated or live task must be qualified technicians or an established subject matter expert (SME). See Appendix 8 for current evaluators and their individual credentials.

4.1 Methodology The methodology for evaluating covered tasks will include all of the following:1. Written exams2. Oral exams3. Observation during:

A. SimulationB. Live jobs

This plan provides for TDW and third party tests and performance verification forms. See Appendix 1 (Covered Task List) for source.

TDW Technicians also undergo the following activities to assure technical quality:1. Mandatory attendance at training sessions.2. Historic review of work performance.3. Field audits of live jobs.4. Review Board after initial qualification / evaluation.

4.2 Abilities Required The evaluation of qualification will include an individual’s ability to:1. Perform the task.2. Recognize and react to Abnormal Operating Conditions. See Appendix 2. 3. Perform work requirements in a safe manner.

6

4.3 OverviewTDW field technicians receive extensive, on-the-job training, including classroom training, hands-on training and testing during their trainee status. Trainees also accompany and observe live jobs conducted by Qualified Technicians. This on-the-job training process is covered by the appropriate Knowledge/Skills Inventory Form. Each entry is approved by a Manager / Supervisor, Qualified Technician or Technical Services Personnel.Trainees and TDW field technicians attend mandatory technicians’ schools. Provided by TDW, these schools are formal and rigorous, and include technical product and methodology updates. Re-qualification / evaluation is conducted when expirations are near and follows the same requirements of initial qualification.

4.4 On-the-Job Training (OJT) — The Knowledge/Skills Inventory This process is documented, on-the-job training, under the supervision of a Qualified Technician and management. This process includes the following:1. Equipment operating capability 2. Field training 3. Equipment knowledge 4. Covered task procedures (See Appendix 1) 5. Prevention of accidental ignition of gas (See Appendix 3)6. Recognition of Abnormal Operating Conditions (See Appendix 2) 7. Safety training (See Appendix 6)

Oral and written tests are administered throughout the process in a proctored and controlled environment. See specific forms in Appendix 6 for each Technician level on specific equipment and situations. These forms indicate the progressive equipment and application requirements for each level.

4.5 Technician Training Schools This process is conducted under the direction of Technical Services Management, the Global Training Manager and the Pipeline Services Management Team. Typical sessions include the following components:1. Classroom instruction: Includes basic equipment operation, procedural and

technical updates, specific applications and Abnormal Operating Conditions and Safety Training.

2. Hands-on: Instruction, observation and evaluation in simulated or live situations.3. Testing: Review and correction under the direction of Technical Services

Personnel with special emphasis on correcting deficiencies within a specified time frame.

4. Shared technician experience.

7

4.6 Initial Technician Approval Process and Board Review This review and approval process conducted by the appropriate Approval Board includes the following steps:1. Complete review of all signatures listed under the Knowledge/Skills Inventory format.2. Cumulative Qualification testing score of not less than 80 percent. See Appendix 7. 3. Performance verification results.4. Complete review of Field Performance Reports (FPR). See Appendix 12, 17 and 21.5. Complete review of Technician Field Audits. Note: At least one Field Audit must

be done on each Technician or Trainee before a position change.6. Process approval by DOT Compliance Manager7. Approval Board Members:

TDW Services – Manager, Central ServicesTDW Pipeline Services Operations ManagerTDW Services – Applicable Regional ManagerTDW Services – Manager, Technical ServicesTDW Services – Applicable Service Center ManagerTDW Services – Global Training ManagerTDW Quality Assurance ManagerTDW Operator Qualification Compliance ManagerTDW Pipeline Services Safety & Training Coordinator

All members of the Approval Board, after a complete review of the above steps, must approve each Technician evaluation and qualification. After receiving formal approval, the Technician is issued a new Qualification badge and the Technician database is updated. See Appendix 4 and 5.

4.7 File Location Complete technician qualification files are maintained in Tulsa, Oklahoma, with select files at each local service center. Files consist of the following documentation:Knowledge/Skills InventoryTraining MaterialsTraining and RecordsResults of the written or oral testPerformance Verification FormCommunication of Change Affecting Covered TasksField Service ReportsField Audit ReportsRecords of SuspensionBoard Approval

8

4.8 Schedule Monitor/Record KeeperThe TDW designated administrative assistants, working with local services centersassures that qualification and re-qualification recordkeeping requirements and schedules are maintained.

5.0 Suspension and RevocationThe qualification program includes a provision to suspend and reinstate or revoke qualifications.Note: See Appendix 24 for details regarding suspension of Qualification Guidelines.

5.1 Suspension1. When an individual’s performance of a covered task contributes to an Incident

(Part 191.3) or an Accident (Part 195.50). See definition of incident and accident in this plan.

2. If a Qualified Technician goes 24 months without performing a specific task withspecified equipment.

3. When the established cycle for re-qualification of the covered task expires.4. When an individual fails evaluation or performance requirements.5. When there is reason to believe an individual is no longer certified to perform the

covered task.6. When a physical or medical impairment prevents an individual from performing

essential functions of the job. This includes loss of motor skills, loss of vision and other impairments.

7. When willful or repeated failure to perform in accordance with established policies or procedures are exhibited by an individual.

8. When an individual receives a suspension of duty for substance abuse.9. When safety performance is lacking or safe operating procedures are not

followed.

NOTE: A pipeline operator or primary contractor may choose not to use a particular individual for the current job.

NOTE: Disqualified individuals may perform a covered task when they are being directed / observed by a qualified individual except when the disqualification is due to a physical or medical impairment that prevents the individual from performing the essential functions of the job, or a suspension from duty for substance abuse.

5.2 Procedure Following Suspension of Qualification 1. The suspended individual will be notified immediately.2. The suspended individual’s immediate supervisor will be notified. 3. All appropriate management personnel will be notified.

9

5.3 ReinstatementThe suspended qualification will be reinstated when one of the following has been completed:1. It is determined that the technician did not warrant suspension.2. The technician has completed action to resolve the concern leading to

suspension.3. The qualification has been reestablished through evaluation.

5.4 Revocation The suspended technician’s qualification will be revoked for the following:1. The suspension concerns could not be resolved.2. The suspended technician no longer has the ability to perform the task.

6.0 Communications of Qualification Revisions Circumstances may arise that will require modification and/or subsequent evaluation of technicians. These circumstances may include, but are not limited to, the following reasons:1. Modifications to operator policies or procedures.2. Changes to state or federal regulations.3. Use of new equipment and/or technology.4. Product/equipment recalls and industry alerts.5. Results of Field Performance Reports.6. Involvement in incidents. 7. Changes in Abnormal Operating Conditions (AOCs)8. Significant company changes.

If the impact of the circumstances is considered significant, the qualification process will be modified and all personnel will be notified and a copy of the communication will be placed in the file for audit purposes. If the impact of the circumstances is major, management will direct that individuals be evaluated again.Communication methods include e-mail, Web-based, fax, or hard copy. Communication will go to TDW Services, Inc. management, regional manager, service center manager, coordinator, office manager, Pipeline Services operations manager, and safety and training manager. Official copies of change documents will be maintained.

10

7.0 Interval for Evaluation and Re-evaluation See Covered Task List in Appendix 1 for qualification intervals.

7.1 Subcontractors It will be the responsibility of TDW to confirm qualification of all subcontractor operators at the same level of a TDW technician, and that they meet the Operator Qualification requirements of the pipeline operator.

8.0 Record Keeping Qualification records of each technician performing covered tasks will include the following:1. Name and Photo2. Social Security number (or other identifier for international personnel)3. Employee number 4. Covered tasks for which qualifications are held.5. Method/s used to evaluate 6. Last evaluation approval date and hire date 7. Person responsible for the evaluation 8. Training history 9. Job history10. Qualification suspensions, revocations and reinstatement, as well as the action

taken to reinstate qualification.

Records may be originals, copies or electronic. Records will be kept on file for each individual for five years from the last performance of a covered task. Pipeline operator may have access to all of the above data on request. Records are kept in Tulsa,Oklahoma, at division headquarters and at the service center where the technician is based.

9.0 Identification of TDW Field Technicians All TDW Services Field Technicians carry a photo ID. Individual technician data is available upon request. TDW technician qualifications are also listed with NCCER / ISN and Veriforce. See Appendix 1.

10.0 Quality Assurance and Program Effectiveness TDW reviews the following data on an annual basis to assure program quality and program effectiveness. Review reports are filed with the compliance manager, regional

11

manager, TDW Services, Inc. management, Pipeline Services operations manager, and safety and training manager. 1. Review of jobs performed.2. Review of Field Performance Reports.3. Review of the number of Incident Reports, or events that adversely affect the

safety or integrity of a pipeline.4. Knowledge and skill inventories of each technician.5. HSE Training.6. Management Review Boards.

TDW has an ISO-approved Quality Assurance Program, which assures a flow of information to all.

10.1 Review Intervals At a minimum, TDW will review the above measures at 12-month intervals.

12

11.0 Revision HistoryDocument Control Revision History

Page Reason for Change Rev. Reviewer Date Revised

Original Document 0 New

1 10/15/05

2

3

4 8/13/09

17 Added Revision History 5 4/1/11

13 Added Note in 5.0 (Suspension Guidelines) 5 4/1/11

75 & 76 Added Appendix 23

Suspension of Qualification Guidelines

5 4/1/11

Signature: Date:

13

This page intentionally left blank

14

Appendices

15


16

Administration

17

App

endi

x 1:

T.D

. Will

iam

son

Ope

rato

r Qua

lific

atio

n Pl

an -

Cur

rent

Cov

ered

Tas

k Li

st

Cov

ered

Tas

k D

escr

iptio

n

Eval

uatio

nIn

terv

al,

Met

hod

Span

of

Con

trol

TDW

B31

QA

PIVe

rifor

ceM

EAM

ichC

on

SAP

SO C

al

610

Hot

Tap

ping

and

Plu

ggin

g

36 m

onth

s

P &

W/O

1:2

CT

50,

T 50

, D

50

1081

, 10

91,

1111

, 11

31

40.6

, 40

.7,

40.8

, 40

.9,

40.9

1

611,

612

1414

, 14

25,

1426

1414

.03

1425

.01

1426

.02

1426

.02.

01

1426

.02.

02

6.1

Abno

rmal

ope

ratin

g co

nditi

ons

gene

ral (

NC

CER

) AO

CF_

136

mon

ths

W

/O-

CT

50

- G

as

Liqu

ids

201

Prev

entio

n of

acc

iden

tal r

elea

se

of g

as36

mon

ths

P

& W

/O1:

2C

T 50

-

- -

CTS

2011

2011

.01

Com

posi

te m

ater

ial r

epai

r sle

eve

36 m

onth

s

P &

W/O

1:2

W 5

010

6140

.370

5, 7

0614

3214

32.0

4

Laun

ch a

pip

elin

e pi

g or

in

stru

men

t pig

36 m

onth

s

P &

W/O

1:2

LR 5

0-

29.1

Rec

eive

a p

ipel

ine

pig

or

inst

rum

ent p

ig

36 m

onth

s

P &

W/O

1:2

LR 5

0-

29.2

Insp

ectio

n fo

r Phy

sica

l dam

age

to b

urie

d or

sub

mer

ged

pipe

line

36 m

onth

s

P &

W/O

1:1

- 02

11,

0201

, 01

515.

1

Mea

surin

g w

ith a

Pit

Gau

ge36

mon

ths

P

& W

/O1:

1-

0211

8.1

Inse

rt an

d re

mov

e C

oupo

ns36

mon

ths

P

& W

/O1:

1C

T50

0131

10.1

Perfo

rm In

tern

al C

orro

sion

M

edia

tion

36 m

onth

s

P &

W/O

1:3

- 10

2111

Prep

Sur

face

for C

oatin

g36

mon

ths

P

& W

/O1:

5-

0991

,10

01,

1011

13.4

Visu

al in

spec

tion

of a

sur

face

36 m

onth

s

P &

W/O

1:1

- 02

11,

0201

, 01

51

15.1

Use

of P

robe

equ

ipm

ent

36 m

onth

s

P &

W/O

1:1

- 12

9116

.1

Pres

sure

Tes

t36

mon

ths

P

& W

/O1:

2-

0561

, 05

71,

0581

Wel

ding

As s

peci

fied

1:0

- 08

0142

Inst

all M

echa

nica

l Cla

mps

and

Sl

eeve

s

36 m

onth

s

P &

W/O

1:2

- 10

41

18

APPENDIX 2 Abnormal Operating Conditions (AOCs)

INTRODUCTIONThe United States Department of Transportation, in adherence to the Pipeline Safety Act of 1992 and the accountable Pipeline Safety and Partnership Act of 1996, requires maintenance personnel to recognize and react properly to abnormal operating conditions. Abnormal operating conditions are defined as a pipeline condition — identified by the operator — that may indicate a component malfunction, or a deviation from normal operations. The malfunction or deviation may:1. Indicate a condition exceeding design limits; or2. Result in a hazard(s) to persons, property, or the environment.

TDW technicians should recognize the following conditions as being abnormal:1. Apparent unplanned release of a pipeline fluid (gas or liquid). T.D. Williamson hot

tapping and plugging equipment is designed to contain pressurized products.2. Fire or explosion.3. Obvious misalignment of the equipment attached to the pipeline facility (fittings,

valves, adapters, tapping machines, plugging machines, clamps, etc.).4. Out-of-date elastomers.5. Malfunction of the equipment or fittings attached to the pipeline facility.6. Presence of pipeline pressures exceeding the design limits of the fittings or

equipment.7. Unplanned flow rates.8. Obvious physical damage to equipment or the pipeline facility.9. Activation of safety devices.10. Unplanned status (start up, shut down, open valves, etc.).11. Interruption of communication.12. Inadequate odorization of gas or reports of odor.13. Actual pipeline conditions differ from information on technician’s job info sheet.

When abnormal operating conditions exist, the Technician shall:1. Stop operations and inform project site manager.2. Follow safety regulations and procedures agreed to with the Pipeline Operator

prior to the operation.3. Take appropriate corrective actions.4. Inform project site manager and stop working on his portion of the job if the

above steps have not corrected the condition.

TDW Services Technicians are trained to recognize abnormal operating conditions. Detailed information on Abnormal Operating Conditions is contained in TDW Servicestraining materials for specific machines and applications.

19

TDW technicians are evaluated with NCCER AOC General #AOC FIELD and withPrevention of Accidental Ignition of Gas.

TDW technicians are trained with a complete Health, Safety and Environmental Package.

20

APPENDIX 3Prevention of Accidental Ignition of Gas

TDW Services’ training is based on TDW CT50 and EWEBOQ materials for Prevention of Accidental Ignition of Gas Modules.

21

APPENDIX 4 Technician Badge

Below is a sample technician badge.

22

APPENDIX 5 Technician Database

TDW Services, Inc.Qualified Pipeline Technician

Name: ___________________________ Technician Level: ____________Employee #: ________________ Current Covered Tasks: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Current Certification Date: _____________ Initial Certification Date: _________Certified By:________________________ Title: ________________________Certification Method: Oral Test, Written Test, Observation, Work RecordEquipment Certifications: See Knowledge Skill/Inventory FormsJob History: See Knowledge Skill/Inventory Forms

Training History:

Training Title Training Date

23

APPENDIX 6 Employee Incident Prevention Program

This Employee Incident Prevention Program has been developed for the safety of TDW Services employees and consists of the following components:1. Statement of Corporate Commitment to Health, Safety and the Environment (HSE).This statement outlines TDW’s commitment to our personnel, customers and community.2. TDW Services provides annual HSE training in a variety of safety subjects to meet TDW, OSHA and DOT requirements associated with our work. See Required Training Programs below.Required Training Programs:

Asbestos Awareness Basic Rigging Safety Benzene Safety Blood borne Pathogens Compressed Gas Cylinders Confined Space Entry Crane Safety Driver Training Electrical Safety (non-qualified) Environmental Awareness Excavation Safety (shoring) Fall Prevention/Control Fire Prevention/Control First Aid/CPR Forklift Safety Hand and Power Tool Safety Hazard Communication

HAZWOPER Heat Stress Hearing Conservation Hotworks Permits Housekeeping Hydrogen Sulfide Incident Reporting/Investigations Ladder Safety Lifting Safety (back injury prevention) Lockout/tagout (Energy Isolation)

24

Materials Handling and Storing Personal Protective Equipment Prevention of Slips, Trips and Falls Respiratory Protection Safety Orientation Scaffolding Safety Supervisor HSE Management Unsafe Condition Reporting (Hazard Identification/Near-Miss) Vehicle Safety

3. TDW Services — HSE Manual.The HSE Manual, issued with a revision date, represents the most current formal HSE program information. The TDW HSE Manual is available in CD-ROM format or on the TDW internal Web site, InfoWorld. The HSE Manual Table of Contents is as follows:

Corporate Commitment to HSE.Incident Investigation Policy.Abrasive Wheel Program.Asbestos Program.Assured Grounding Program.Benzene Safety Program.Blood borne Pathogen Program.Compressed Gas ProgramContractor Management Program.Corrective Action/Disciplinary Program.Excavation Safety Program.Fall Protection Program.Fire Safety Program.Hazard Communication Program.HAZWOPER, Emergency Response Program.Hazard Identification/Near-Miss Reporting.Hearing Conservation Program.Heat Stress Safety Program.Hoisting Equipment Program. Housekeeping Program.HSE Meeting Policy.HSE Performance Goals Policy.

25

Hydrogen Sulfide Safety Program.Lead/Cadmium Awareness Program.Management of Change Program.Medical Services/First Aid Program.Metals Exposure Program.NORM (Naturally Occurring Radioactive Materials) Program.OSHA Inspection Policy.Personal Protective Equipment (PPE) Program.Powered Industrial Lift Truck (Forklift) Program.PSM (Process Safety Management) Program.Respiratory Protection Program.Safe Works Program

34.1 Confined Space Program. 34.2 Hot Work Program. 34.3 Lockout/Tagout, Control of Hazardous Energy Program. 34.4 Permit Form.

Scaffolding and Ladder Guidelines.Short Service Employee Program.Toxic Substance Control Program.Vehicle Safety Program.

It is the responsibility of T.D. Williamson, Inc. management to assure that these programs are implemented and enforced at all T.D. Williamson, Inc. facilities.The Health, Safety and Environment Department, reporting directly to the VP Human Resources, will audit T.D. Williamson, Inc. facility operations and direct management towards achieving compliance with the HSE Programs and employee training requirements.TDW Field Technicians are required to complete a Pre-Job Site Risk Assessment using the appropriate HSE form before each job.

26

APPENDIX 7 Field Audit Questionnaire (All Tasks)

TDW ServicesPre-Audit Information Requirements

Conducted by TDW Technical Services PersonnelNo Direction—Observe Only

Job Number __________________________ Date ________________Technician __________________________ Customer ___________Customer Contact _____________________ Phone _______________

Address ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Job Location____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Brief Job Description _________________________________________________________________________________________________________________________________________________________________________________________________________

Remarks: (Weather, Job Site Conditions, Other)____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

27

APPENDIX 7 (Continued)Field Audit Questionnaire (All Tasks)

TDW Services

List any procedures or actions of technician that should be considered for inclusion in the standard procedures.____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

List any procedures or actions of technician you disapprove of and why. ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

List any equipment or combinations of equipment that might be unusual but made the job easier.____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

List any equipment that you consider needs special attention and why.____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

General Remarks:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

28

APPENDIX 7 (Continued)TDW Services

General Comments on Technician & Equipment (All Tasks)

Yes No

Does technician wear all required personal protective safety equipment as applicable?

Does technician wear TDW uniform?

Is the uniform clean? (Give adequate consideration to site conditions, etc.)

Is the TDW vehicle clean? (Give adequate consideration to site conditions, etc.)

Does technician have all safety equipment per Technician Manual Section 19.14.2?

Is the service equipment clean?

Is the appearance of the equipment satisfactory?

Did TDW present a professional image?

29

APPENDIX 8TDW Approved Evaluators

(Revised April 1, 2011)

Al Butler Associate’s Degree from Tulsa Community College, 25 years industry experience as a geometry pig field technician, pig tracker technician, leak detection technician, corrosion detection technician, factory field representative and troubleshooter. Approved OQ Evaluator by TDW, NCCER and Veriforce.

Brent Deaville Nashville Automotive/Diesel and Welding College Certificate, Louisiana Licensed Plumber, 20 years experience with TDW as a hot tapping and plugging technician, project coordinator, Master Technician and Trainer/Evaluator. Approved OQ Evaluator by TDW, NCCER andVeriforce.

Tom Giles 9 years as oil field technician, 21 years experience with TDW as machinist, buyer, customer service representative and hot tapping and plugging technician. Approved OQ Evaluator by TDW, NCCER and Veriforce.

John Morrow BS Oral Roberts University, MBA, 15 years experience, Qualified Pipeline Services Project Manager, Approved Customer Trainer, NCCER Approved Evaluator.

Jackie Morton 20 years experience at TDW as Customer Trainer and hot tapping and plugging technician. Approved OQ Evaluator by TDW, NCCER and Veriforce.

Lloyd Pirtle BS Texas A&M University, 5 years experience, Qualified Pipeline Services Project Manager, Approved Customer Trainer, NCCER Approved Evaluator.

Lee Shouse BS University of Oklahoma, 25 years experience, Qualified Pipeline Services Field Operations Manager, Approved Customer Trainer, NCCER Approved Evaluator.

Tanner Tibbets 10 years experience, Qualified Pipeline Services Field Superintendent, Approved Customer Trainer, NCCER Approved Evaluator.

Darrel Trout 20 years experience at TDW as Customer Trainer and hot tapping and plugging technician, PE pipe welder. Approved OQ Evaluator by TDW, NCCER and Veriforce.

30

Hot Tapping & Plugging

31


32

APPENDIX 9 Knowledge & Skills Inventory

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Name:

Hot Tapping Technician (Hot Tap Only)

HT&P Application Orientation: Gain operator capability through intensive field training.Equipment: Sales Order Job Description Supervisor DateT-101Model 360Model 660/760Model 1200Model T-203Plate Taps

Pipeline Medium PressureTemperatureGasLiquidLPGHi-FlowOther

Equipment Orientation: Identify and describe the major components of the equipment.Equipment: Approval* DateT-101Model 360Model 660/760Model 1200Model T-203Cutters

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateT-101Model 360Model 660/760Model 1200Model T-203Plate TapsApproval* = Approved by Master Technician or Technical Services personnel

TDW Services

TDW SERVICES - 235 (Rev. 6/03)

33

APPENDIX 9 (Continued)Knowledge & Skills Inventory

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging)

Hot Tapping and PluggingTechnician

HT&P Application Orientation: Gain operator capability through intensive field training.

Equipment:Sales Order Job Description Supervisor Date

SHORTSTOPP® 60 Plugging MachineSHORTSTOPP® 275 Plugging Machine

SHORTSTOPP® II Plugging MachineSHORTSTOPP® 300D Plugging MachineSTOPPLE® Plugging < 500 psiTapping >1000 psi

Pipeline Medium Pressure TemperatureGas

LiquidLPGHi-FlowOther

Equipment Orientation: Identify and describe the major components of the equipment.

Equipment: Approval* DateSHORTSTOPP® 60 Plugging MachineSHORTSTOPP® 275 Plugging MachineSHORTSTOPP® II Plugging MachineSHORTSTOPP® 300D Plugging MachineSANDWICH® Valve

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateSHORTSTOPP® 60 Plugging MachineSHORTSTOPP® 275 Plugging MachineSHORTSTOPP® II Plugging Machine

SHORTSTOPP® 300D Plugging MachineSANDWICH® Valve

Approval* = Approved by Master Technician or Technical Services personnel

TDW Services

TDW SERVICES - 235(Rev. 6/03)

34



Hot Tapping and Plugging Technician Level 1



T-203

Angle TapPlate TapModel 1200Taps > 400° FSTOPPLE® Plugging > 500 psi

Pipeline Medium Pressure Temperature

GasLiquidLPGHi-FlowOther

Equipment Orientation: Identify and describe the major components of the equipment.Equipment: Approval* DateT-203Model 1200Angle TapPlate Tap

SHORTCUTT® ValveSANDWICH® Valve

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateT-203

SHORTSTOPP® 275/500Angle TappingPlate Tapping


TDW ServicesTDW SERVICES - 235 (Rev. 6/03)

35



Hot Tapping and Plugging Technician Level 2

HT&P Application Orientation: Gain operator capability through intensive field training.Equipment: Sales Order Job Description Supervisor DateModel 1220 Plugger 1Model 1220 Plugger 2Model 1220 Plugger 3

STOPPLE® Plugging > 1000 psiIntermediate-Temp job < 400° FIntermediate-Temp job < 400° F

Pipeline Medium PressureTemperatureGasLiquid

LPGHi-FlowOther

Equipment Orientation: Identify and describe the major components of the equipment.Equipment: Approval* Date

Model 1220 Plugger Model 1200STOPPLE® Plugging > 500 psiIntermediate-Temp job < 400° FTDW Fittings: Assembly components and basic codes

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateModel 1220 PluggerSTOPPLE® Plugging >500 psiIntermediate-Temp job < 400° F


TDW ServicesTDW Services - 235 (Rev. 6/03)

36



Hot Tapping and Plugging International Master Technician



Intermediate-Temp job < 400° FSTOPPLE® Plugging > 36"

Folding Plugger > 24"Tapping >500 psiSTOPPLE® Plugging >500 psiSpecial ApplicationsTroubleshooting

Pipeline Medium Pressure Temperature

GasLiquidLPGHi-FlowOther

Equipment Orientation: Qualify performance of maintenance and repair and diagnostics.Equipment Approval* Date Equipment Approval* DateFolding PluggerSTOPPLE® Plugging > 36"High-Temperature job (all)904

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateHigh-Temperature job (all)Tapping >500 psi

STOPPLE® Plugging > 36"904Folding Plugger


TDW ServicesTDW Services - 235 (Rev. 6/03)

37



Hot Tapping and Plugging Master Technician

HT&P Application Orientation: Gain operator capability through intensive field training.Equipment: Sales Order Job Description Supervisor DateHigh-Temperature job > 400° FHigh-Temperature job > 400° FLarge Diameter Folding Plugging >30"STOPPLE® Plugging > 36"STOPPLE® Plugging >500 psiTapping >1200 psiFreeze PlugSpecial ApplicationsTroubleshootingHigh-Temperature job < 4" ; >14"

Pipeline Medium PressureTemperatureGasLiquidLPGHi-FlowOther

Equipment Orientation: Qualify performance of maintenance and repair and diagnostics.Equipment: Approval* Date Equipment: Approval* DateHigh-Temperature job (all)904Freeze Plug

Equipment Orientation: Describe the operation and procedures a technician will follow forservice jobs requiring the following equipment or applications.Equipment: Approval* DateHigh-Temperature job (all)STOPPLE® Plugging >500 psiSTOPPLE® Plugging > 36"Tapping > 1480 PSIFreeze PlugTroubleshooting

Approval* = Approved by Technical Services personnel

TDW Services

TDW Services - 235 (Rev. 6/03)

38

APPENDIX 10Field Audit Questionnaire for TDW Services

Hot Tapping & PluggingTechnicians Performing Work on Job Site

PURPOSE

To verify that at certain intervals the technicians, while working in the field covered tasks, follow the instructions as provided by TDW manuals and procedures. Variations will be listed and need to be discussed with the immediate supervisor and the technician who performed the job.

Yes No1. Has technician received proper instructions from his immediate supervisor?

2. Does technician have a clear understanding of what the job entails?

3. Has technician discussed the project with the customer, and is there a clear understanding of what is expected from TDW and from the customer?

4. Has technician reviewed HSE issues by completing TDW’s Pre-Job Site Assessment form and received clearance from the customer’s Safety Representative?

5a. Has fitting installation received inspection, including pressure test?

5b. Is there written evidence of a pressure test? If not, technician has to initiate this test.

6a. Has technician checked for proper installation (gaskets, correct centering) of equipment, including SANDWICH® Valve and cutter?

6b. In the case of LOCK-O-RING® Flanges, has technician checked free movement of LOCK-O-RING® Segments, counted turns of segment screws, took dimensions of face of flanges, and properly listed on measuring card?

7. Is TDW equipment in proper condition? (This reflects the care at the Service Center and transport.)

39

Appendix 10 (Continued)Field Audit Questionnaire/TDW Services Technicians

(Hot Tapping & Plugging)

Yes No8a. Are manuals available with technician?

8b. Does technician use them?

9. Check that measurement cards are being used and dimensions properly taken and filled out on the card.

10. Check for proper alignment of tapping machine.

11. Correct cutter speed in relation to cutter size.

12. Proper purging of adapter.

13a. Is tapping machine working correctly?

13b. Is maintenance required?

14. Does technician keep contact with customer during work and advise him of progress? Also, observe in what manner he does keep this contact.

15. After completion of hot tap, is proper care taken while venting tapping adapter?

16. Was the proper sequence of steps followed in reentry / LOCK-O-RING® Plug recovery?

17. When a STOPPLE® plugging operation is required, check for installation of STOPPLE® equipment.

18. Is sealing element correct I.D., based on information from customer and coupon?

19. Is oil leaking out of observation hole on hydraulic cylinder?

20. Are bypasses (if installed) opened before STOPPLE® Plugging Heads are set in line and air properly vented?

21. Is the setting of the plugging heads performed as described in the manual Pub. No. S2A (i.e., use of bar clamp and possible movement of bar while venting isolation section)?

22a. Is isolated section properly vented to atmosphere?

22b. Has it been discussed with customer so that no hazardous gases are vented in the atmosphere without customer approval?

40

Appendix 10 (Continued)Audit Questionnaire/TDW Services Technicians


Yes No23a.Before pipe is cut, has there been a check for leakage past the sealing elements; and, if so, what has been done to correct it?

List Corrective Actions:

23b. Has the cold cutting operation been discussed with the customer before the cut begins?

24. Does the customer check for explosion-proof condition before welders make tie-in? (This is a customer responsibility, but a comment from the technician in case this is not done would prove to be very helpful).

25. After customer has performed tie-in work, does technician use proper method of line fill and pressure equalization?

26. Check for correct sequence of STOPPLE® Plugging Head removal.

27. Closing of SANDWICH® Valves.

28. Proper de-pressurizing of bypass (if any).

29. De-pressurizing of STOPPLE® Plugging Head Housing.

30. Proper preparation of LOCK-O-RING® Plug installation in tapping machine adapter.

31. Checking and listing the correct dimension on card in regard to LOCK-O-RING® Plug setting.

32. Check to see that Technician has LOCK-O-RING® Plug completely retracted into the tapping adapter.

33. Is there an external bypass?

34. Does technician use procedures as listed in technician manual?

35. Check to see if SHORTPLUG™ or LOCK-O-RING® Plug is in secure position (down and final up).

41

Appendix 10 (Continued)Field Audit Questionnaire/TDW Services Technicians


Yes No36. Pressure venting of adapter after bypass is closed off.

37. Dismantling of equipment and review with customer. (Comments, etc., received by customer should be listed, positive and negative.)

Auditor: ____________________________ ____________Signature Date

Supervisor: _________________________ ____________ Signature Date

42

APPENDIX 11 Directed/Observed Form (Hot Tapping & Plugging)

TDW SERVICES Technician Skills ReportPart of OJT

To: From: Date:

Technician: ___________________________ SO#:____________________________Customer: _________________________ Location:_________________________Job Description: _______________________Review Project with Customer: ______________________________________________________________________Moving Equipment: ______________________________________________________________________Mounting Equipment: ______________________________________________________________________Making Taps: _________________________________________________________________Assembling STOPPLE® Plugging Head:______________________________________________________________________ Setting STOPPLE® Plugging Head:______________________________________________________________________Pulling STOPPLE® Plugging Head:____________________________________________________________________________________________________________________________________________Setting Plug: _____________________________________________________________________Removing Equipment: ______________________________________________________________________Measurement Card: ______________________________________________________________________Comments: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________cc: Technician/Coordinator/Technical Services/Master File

__________________________________________________Observer Signature

43

APPENDIX 12 Field Performance Report – Hot Tapping & Plugging

# ____________________________________DATE: _____________________________ CUSTOMER: __________________________

_____________________________________INITIATOR: _________________________ JOB DESCRIPTION: ____________________

_____________________________________SALES ORDER# ____________________

A. Nature of Problem (to be completed by Initiator):

B. Probable Root Cause: (to be completed by Service Center Manager or Designee):

C. Corrective/Preventive Action Required: (to be completed by Service Center Manager or Designee)Yes No

Implementation By_ ___________________ Effective Date__ ______________________Corrective/Preventive Action: _________________________________________________

D. Corrective/Preventive Action Implemented: (to be completed by Director, Technical Solutions or Designee)_______ Suitable & Effective:________

Incident Report Codes: (to be completed by Director of Technical Solutions or Designee)

Distribution: TDW Services – Manager, Central Services Hot Tap ________ Equipment Set Up TDW Pipeline Services Operation Manager STOPPLE® ________ JobsiteTDW Services – Applicable Regional Manager Plug Setting ________ Conclusions TDW Services – Manager, Technical Services Coordination ________ Originator TDW Services – Applicable Service Center Manager ORIGIN: I (Internal) E (External)TDW Services – Global Training ManagerTDW Quality Assurance Manager ______________________________________________TDW Operator Qualification Compliance Manager SignatureTDW Pipeline Services Safety & Training Coordinator

44

This form is to be used for the advancement From Tech Trainee to Hot Tap Technician

Name: Date:

Total Evaluation: 0

Current Job Title

Requested Job Title

Comments:

Action Plan:

1

2

3

APPROVAL BOARD:

Regional Manager

Service Center Manager

Central Services Engineering/Manager

Quality Assurance

Operator Qualification Trainer / Evaluator

Global Training Manager

HTP-12 Attachment 6.1 (B) TDWS-228 (Rev. 11/10)

Specific Reasons This Person is Ready for Promotion

Specific Actions to be taken for future promotion or to address performance deficiencies.

TDW TECHNICIAN PROMOTION EVALUATION FORMTo Be Completed by the Service Center Manager

45

Technician Evaluation: Date:

SKILLS PERFORMANCE WEIGHTED VALUE

Job Performance 0 X 35% = 0.0Test Scores 0 X 25% = 0.0Customer Relations 0 X 25% = 0.0Attitude 0 X 10% = 0.0Communication 0 X 5% = 0.0

JOB PERFORMANCE (35% OF Total Rating)

A. 0

B. 0

C. 0

D. 0

E. 0

TEST SCORES (25% of Total Rating)

A.

B. 0 Test Score -

Ambassador Training for Technicians New to TDW (Safety, Value System, OQ, ISO, Legal Issues, HR Issues, Finance, Reports & FPR's) - Yes or No

Hot Tapping Test (Ave.of HT1 and HT2)

3 0 Serious Concern

Maintains knowledge and practices all TDW HSE requirements in the shop and completes Job Safety Analysis forms as needed. (Score 0 through 10) (Completed by Manager.)

Maintains knowledge and practices all TDW HSE requirements in the field and completes Pre-Job Safety Assessment form for all jobs. (Score 0 through 10)(Completed by Trainer/Mentors in field)

1 6 Monitor2 3 Some Concern

# of Tech Error FPR's Score Response0 10 Our Target Goal

NOTE: COMPLETE ALL AREAS HIGHLIGHTED IN YELLOW

0

Able to do standard jobs satisfactorily-may not be able to handle variables-Jobs selected by SC Manager (Score 0 through 10)

Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)

Technician Errors Recorded on FPR's

46

CUSTOMER RELATIONS (25% of Total Rating)

Score

A. 0

B. 0

ATTITUDE (10% of Total Rating)

A. 0

B. 0

C. 0

D. 0

COMMUNICATION and ADMINISTRATION (5% of Total Rating)

A. 0

B. 0

80%

80%HOT TAP TECHNICIAN TOTAL EVALUATION

Administration Scoring (Accurate and Timely Completion of Reports - FPR's, Job Paperwork, Expense Reports, Training Forms) (Score 0 through 10)

Career Plan (Optional)- Give as much detail as possible

PASSING SCORES

WRITTEN TEST SCORES: FOR ALL LEVELS

Seeks ways to improve their and/or TDW performance (Score 0 through 10)

Manages Expenses, Credit Card Account and Travel Arrangements. (Score 0 through 10)

Obeys Orders / Commands (Score 1 through10)

Cooperation (Score 0 through 10)

Self-starter - Looks for work to do in the Shop or Field, whether it is "Their Job" or not. (Score 0 through 10)

1 30 0

3+ 102 6

3 0 Serious Concern

Written and/or Verbal Commendations# of Commendations Score


# of Complaints Score Response0 10 Our Target Goal

Please rank using the scale below each item

Validated complaints within the past year from customers.

47

This form is to be used for the advancement From Hot Tap Technician To Level 1

Name: Date:

Total Evaluation: 0.00

Current Job Title

Requested Job Title

Comments:

Action Plan:

1

2

3

APPROVAL BOARD:

Regional Manager



Quality Assurance







48





A. 0

B. 0

C. 0

D. 0

E. 0


A. 0 Test Score -


Score

A. 0

2 3 Some Concern3 0 Serious Concern

0 10 Our Target Goal1 6 Monitor

Plugging Test Score


Validated complaints within the past year from customers.# of Complaints Score Response

3 0 Serious Concern






Able to do standard jobs satisfactorily-may not be able to handle variables-Jobs selected by SC Manager (Score 0 through 10)



49

B. 0

C. 0


A. 0

B. 0

C. 0

D. 0


A. 0

B. 0

C. 0

80%

85%LEVEL I TECHNICIAN TOTAL EVALUATION



PASSING SCORES



Reports are Suitable for Customer Use. (Score 0 through 10)




Needs Work 3Poor 0


Excellent 10Good 8

Average 5

0 0

Observance shows good customer relationship while performing job and in handling job variables and difficult situations. (Score 0 through 10) (To be given to SCM by Trainer from Field Audit)

Customer Relationship Score

2 61 3


3+ 10

50

This form is to be used for the advancement From Tech Level 1 to Tech Level 2

Name: Date:


Current Job Title

Requested Job Title

Comments:

Action Plan:

1

2

3

APPROVAL BOARD:

Regional Manager



Quality Assurance







51





A. 0

B. 0

C. 0

D. 0

E. 0


A. 0 Test Score -


Score

A. 0



Applicable Test Score(s)



3 0 Serious Concern






Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (Score 0 through 10)



52

B. 0

C. 0


A. 0

B. 0

C. 0

D. 0


A. 0

B. 0

C. 0

D. 0

80%

85% TOTAL EVALUATION


LEVEL II TECHNICIAN


Has acceptable reporting capabilities for project status and limited technical issues. (Score 0 through 10)



PASSING SCORES






Needs Work 3Poor 0

Excellent 10Good 8

Average 5

0 0



2 61 3


3+ 10

53

This form is to be used for the advancement From Tech Level 2 to International Master Technician

Name: Date:


Current Job Title

Requested Job Title

Comments:

Action Plan:

1

2

3

APPROVAL BOARD:

Regional Manager



Quality Assurance







54





A. 0

B. 0

C. 0

D. 0

E. 0


A. 0 Test Score -


Score

A. 0

B. 0

0 0

2 61 3


3+ 10



International Master Review Board and Test (Average of all test scores)



3 0 Serious Concern






Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (Score 0 through 10)



55

C. 0


A. 0

B. 0

C. 0

D. 0


A. 0

B. 0

C. 0

D. 0

80%

90%

* - Not used in the US

INT'L MASTER TECHNICIAN* TOTAL EVALUATION


Needs Work 3Poor 0

PASSING SCORES










Excellent 10Good 8

Average 5



56

This form is to be used for the advancement From Tech Level 2 to Master Technician

Name: Date:


Current Job Title

Requested Job Title

Comments:

Action Plan:

1

2

3

APPROVAL BOARD:

Regional Manager



Quality Assurance







57





A. 0

B. 0

C. 0

D. 0

E 0


A. 0 Test Score -


Score

A. 0

B. 0

0 0

2 61 3


3+ 10



Master Review Board and Test (Average of all test scores)



3 0 Serious Concern






0

Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (Score 0 through 10)



58

C. 0


A. 0

B. 0

C. 0

D. 0


A. 0

B. 0

C. 0

D. 0

80%

90%MASTER TECHNICIAN TOTAL EVALUATION






PASSING SCORES






Needs Work 3Poor 0

Excellent 10Good 8

Average 5



59


60

Composite Wrap Installation

61


62

APPENDIX 14 Knowledge & Skills Inventory

Composite Wrap Repair

RES-Q® Composite Wrap Training Completion Date Location

Level ILevel IITrain-the-Trainer

Skills Size Date

InstallationsStraight PipeElbowTeeOtherHigh Temperature (Note install temp: )Through-WallIdentification Banding

TDW Services

TDW Services - 235 (Rev. 8/09)

63

APPENDIX 15 Field Audit Questionnaire/TDW Services Composite Wrap

PURPOSE

To verify that at certain intervals our technicians, while performing a covered task in the field, follow the instructions as provided by TDW manuals and procedures. Variations will be listed and need to be discussed with the immediate supervisor and the individual that performed the job.

Yes No1. Did technician receive proper instructions from his / herimmediate supervisor?

2. Did technician have a clear understanding of what the job entails?

3. Did technician discuss the project with the customer, and was there a clear understanding of what was expected from TDW and from the customer?

4. Did technician review HSE issues by completing TDW’s Pre-Job Site Assessment form and receive clearance from the customer’s Safety Representative?

5. Was a Solution Assessment with an assigned Case Number (CN) completed, and information verified with the customer prior to installation?

6. Engineering Design Calculations CN matched with Solution Assessment for the Wrap Installation?

7. Did technician identify materials required to complete the wrap installation to the Packing List included with wrap materials?

8. Did technician inspect the repair area and determine the requirements consistent with the installation instructions and Solution Assessment?

9. Were epoxy sets stored at a temperature between 60° F and 80° F for a minimum of 12 hours prior to use?

64

Appendix 15 (Continued)Field Audit Questionnaire/TDW Services Composite Wrap

Yes No10. Did technician check the “use before” date of the kits to ensure they are current for use?

11. Did technician wear protective gloves and safety glasses during preparation and during installation of the wrap?

12. Did technician properly match epoxy sets prior to mixing for use?

13a. Did technician measure and record the surface roughness of the pipe?

13b. Was the surface roughness between 1 and 4 mils?

14. Was the repair area marked with tape two inches beyond wrap width?

15. Was a dry wrap completed prior to application on tees, elbows, irregular surfaces or components?

16. Was the epoxy filler mixed to consistent color and applied to pipe component to fill or prepare defect level with circumference of pipe surface?

17. If used, was the matched primer set mixed to consistent color before application?

18. If used, was the primer applied to pipe approximately 20 mils thickness extending to inside edge of tape?

19. If used, did technician inspect both sides of barrier fabric to ensure total saturation in the wet-out process?

20. Did technician inspect both sides of carbon fabric to ensure total saturation in the wet-out process?

21. Did technician start wrap edge 90 degrees to the pipe surface to be wrapped?

22. Did technician smooth out wrap to ensure tightness of layers?

65

Appendix 15 (Continued)Field Audit Questionnaire/TDW Services Composite Wrap

Yes No23. Did technician remove marking tape from pipe?

24a. Was the peel ply material applied to the wet composite?

24b. Was the customer informed on when and how to remove the peel ply?

25. Did technician dispose of all used containers and materials?

26. Was the customer advised of cure time, estimated time to return to full service?

Auditor: ____________________________ ____________Signature Date

Supervisor: _________________________ ____________ Signature Date

66

APPENDIX 16 Directed/Observed Form – Composite Wrap

TDW SERVICES Installer Skills ReportPart of OJT

To: From: Date:

Installer : _________________________ SO#: ____________________Customer: _________________________ Location: __________________Job Description: _____________________________________________________________________Review Solution Assessment, Design Calculations, and installation plan for project with Customer:______________________________________________________________________Composite Wrap Materials:______________________________________________________________________Preparation of Composite Wrap: ______________________________________________________________________Preparation of the Pipeline: ______________________________________________________________________Documentation for project completed, distribution to Customer and Service Center: ________________ Clean up and disposal of materials: ____________________________________________________________________________________________________________________________________________Comments: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ cc: Coordinator/Technical Services/Master File

_________________________Observer Signature

67

APPENDIX 17Field Performance Report – Composite Wrap

# ____________________________________DATE: _____________________________ CUSTOMER: __________________________


_____________________________________SALES ORDER# ____________________ COMPOSITE INSTALLER: _______________

A. Nature of Problem (to be completed by Initiator) (Case Number CN# - Attach copy of Solution Assessment, Design Calculations)




D. Corrective/Preventive Action Implemented: (to be completed by Director, Technical Solutions or Designee)

_______ Suitable & Effective:________


Distribution: Surface Prep ________ Equipment Set Up TDW SERVICES Manager Central Services Installation ________ JobsiteTDW SERVICES Applicable Regional Manager Finish, Clean up ______ Conclusions TDW SERVICES Manager of Technical Services Coordination ________ Originator TDW SERVICES Applicable Service Center Manager ORIGIN: I (Internal) E (External)TDW SERVICES Quality Assurance ManagerTDW SERVICES Operator Qualification Trainer ______________________________________________TDW SERVICES Pipeline Rehabilitation Manager Signature

68

Launch or Receive Pipeline Pigs and Inline Inspection Tools

69


70

APPENDIX 18 TDW Pipeline Services

Knowledge & Skills Inventory Launch or Receive Pipeline Pigs

and Inline Inspection Tools

Employee Name:

Approved by:Mgr., KALIPER® Date General Manager Date

FIELD TRAINING:Electronic KALIPER® SurveyorKALIPER® 360Leak Detection ServicePig TrackingPipeline Cleaning Services

EQUIPMENT PREPARATION:Maintenance and RepairFinger Assembly and ModificationComplete Build-Up and Test

EQUIPMENT AND/OR APPLICATIONS:

Launch and ReceiveStart-up/DownloadMechanical Chart AnalysisEKP™ Chart AnalysisKALIPER® 360 Chart Analysis

Pipeline Pigs include cleaning, batching, spheres.See Performance Verification Form on Page 70.

71

APPENDIX 18 (Continued)Pig Launching and Receiving

Performance Verification Form

This is a checklist that each technician should follow prior to conducting the actual event of launching or receiving a pipeline pig.

STEP Completed1) Verify the location and position of all valves that

are connected to the pig trap that will be used during the launching/receiving process.

2) Notify operations that a pig launching/receiving event is beginning to take place and receive verification to proceed.

3) Verify pipeline pressure and pressure contained in launcher/receiver.

4) Verify appropriate type fire extinguisher is readily accessible in case of accident.

5) Verify personnel are wearing appropriate safety equipment.

6) Verify pig to be used is of right type and in working condition.

7) Verify safety meeting is conducted with all those involved in process.

8) Verify with operations that flow rates and pressures are sufficient to launch and move pig through pipeline.

9) Verify pig indicators are in working condition and in reset mode.

10) If appropriate, verify pig tracking equipment is in working condition.

11) Conduct launch or receive procedure according to the design sequence of the launcher or receiver facility.

Operator:_____________________________________________________________________

Observer: ____________________________________ Date: __________________

72

APPENDIX 19 Field Audit Questionnaire


Date: Taken By: Region: WHR EAM FEAP LAM

Company Name: ________________________ Telephone No.: __________________Contact Name: _________________________ Fax No.: ______________________ Description of Job: Address:_______________________________________ ______________________________________________________________________________ _______________________________________

Nature of Feedback:______________ Technician Timeliness____________________ Price______________ Technician Conduct ____________________ Timeliness of Final Report______________ Freight Related ____________________ Clarity of Final Report______________ Instrument Performance ____________________ Survey Results

Other ___________________________________________________________________________________________________________________________________

Description of Feedback: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

First Response/Corrective Action (if necessary): ____________________________________________ __________________________________________________________________________________________________________________________________________________________________________________________________________________

73

Management Review Response/Suspected Root Cause: _______________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________

Track for Trend: Y / N

No Further Action Required (CLOSED) _____________________

Requires Root Cause Analysis and Further Corrective Action (OPEN) ______________

Establish a C.A.T. Yes _____________ No _____________

Root Cause Corrective Action: ___________________________________________________________ ____________________________________________________________________________________________________________________________________________

Feedback Closed: Date _______________________ Authorization: ______________

74

APPENDIX 20Directed/Observed Form


TDW Services Installer Skills ReportPart of OJT

To: From: Date:

Technician: _________________________ SO#: _____________________Customer: _________________________ Location: _______________________Job Description: _____________________________________________________________________Review with Customer: ______________________________________________________________________Launch or Receive Plan Complete: ______________________________________________________________________Preparation of Pig or Tool: ____________________________________________________________ Preparation of the Launcher or Receiver: ______________________________________________________________________Documentation for project completed, distribution to Customer and Service Center:_____________ Clean up and disposal of materials: ____________________________________________________________________________________________________________________________________ Comments: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

cc: Coordinator/Technical Services/Master File_________________________Observer Signature

75

APPENDIX 21Field Performance Report


# ____________________________________DATE: _____________________________ CUSTOMER: __________________________


_____________________________________SALES ORDER# ____________________

A. Nature of Problem (to be completed by Initiator):




D. Corrective/Preventive Action Implemented: (to be completed by Director, Technical Solutions or Designee)

_______ Suitable & Effective:________


Distribution: Pig/Tool Prep ________ Equipment Set Up Manager, KALIPER® Operations Installation ________ JobsiteManager Pipeline Cleaning Services Finish, Clean up ______ Conclusions TDW SERVICES Manager, Technical Services Coordination ________ Originator Pipeline Integrity Sales Manager ORIGIN: I (Internal) E (External)TDW Quality Assurance Manager ______________________________________________ Signature

76

APPENDIX 22TDW Services – Pigging and Inline Inspection

Technician Qualification Evaluation Form

Name: ______________________________________________ Date: ____________

Total Evaluation: 0

Inventory Level:Comments:

Action Plan:1.

2.

3.

APPROVAL BOARD

________________________________ ____________________________ TDW Services - Applicable Service TDW Quality Assurance ManagerOperations Manager

________________________________ ________________________TDW Pipeline Services Operations Manager TDW Pipeline Services Safety and

Training Coordinator

________________________________ _______________________TDW In-Line Inspection Manager TDW Operator Qualification Compliance

Manager

________________________________ TDW Pipeline Rehabilitation Manager

77

APPENDIX 22 (Continued)TDW Services – Pigging and Inline Inspection


Technician Evaluation Date:Skills Performance Weighted

Value

Field Performance X 40% =Test Scores X 20% =Customer Relations X 15% =Attitude X 15% =Communication X 10% = ______

Total

In rating factors for the skills performance, it is recognized that some perform better than others but the following assumes that unsatisfactory performance is not part of this process. The following scoring is based on the premise that 20% may be below average and 20% may be above average. The remaining 60% is divided into a high and low average, but acceptable performance.

JOB PERFORMANCE (40% of Total Rating)

A. Able to do standard jobs satisfactorily-may not be able to handle variables. (0 through 20)B. Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. (21 through 40)C. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (41 through 60)D. Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (61 through 80)E. Maintains knowledge of and practices all TDW HSE requirements and completes Job Safety Analysis form for all jobs. (81 through 100)


Certification Session Testing

78

APPENDIX 22 (Continued)TDW Services – Pigging and Inline Inspection



A. Has had two or more complaints from customers within the past year. (0 through 20)

B. Has had no negative feedback from customers. (21 through 50)

C. Observance shows good customer relationship in handling job variables. (51 through 80)

D. Good customer relationship allows Technician to handle all difficult situations with customer. (81 through 100)


A. Performs as instructed-nothing extra. (0 through 20)

B. Self-starter in jobs needing to be done when within his responsibility. (21 through 50)

C. Self-starter in jobs needing to be done, whether or not it is his responsibility. (51 through 80)

D. Cooperative concerning whatever needs to be done - seeks ways to improve his and/or TDW performance. (81 through 100)

COMMUNICATION (10% of Total Rating)

A. Reports are difficult to read - grammar and syntax lacking. (0 through 20)

B. Reports are complete and readable - suitable only for internal use. (21 through 50)

C. Reports are complete and readable - suitable for customer use. (51 through 80)

D. Has acceptable reporting capabilities for project status and limited technical issues. (81 through 100)

79


80

Welding on Pipelines

81


82

APPENDIX 23TDW Services – Maintenance Welding on Pipelines


Name: ______________________________________________ Date: ____________

Total Evaluation: 0

Inventory Level:Comments:

Action Plan:1.

2.

3.

APPROVAL BOARD

________________________________ ____________________________ TDW Services - Manager, TDW Quality Assurance ManagerCentral Services

TDW PointOne™ Manager TDW Operator Qualification Compliance

Manager

________________________________ ________________________TDW Services - Applicable Regional Manager TDW Services – Manager of Technical

Services

________________________________ _______________________ TDW Services – Operator Qualification TDW Services – ApplicableTrainer Service Center Manager

83

APPENDIX 23 (Continued)TDW Services – Maintenance Welding on Pipelines


Technician Evaluation Date:Skills Performance Weighted

Value

Field Performance X 40% =Test Scores X 20% =Customer Relations X 15% =Attitude X 15% =Communication X 10% = ______

Total

In rating factors for the skills performance, it is recognized that some perform better than others but the following assumes that unsatisfactory performance is not part of this process. The following scoring is based on the premise that 20% may be below average and 20% may be above average. The remaining 60% is divided into a high and low average, but acceptable performance.

JOB PERFORMANCE (40% of Total Rating)

A. Able to do standard jobs satisfactorily-may not be able to handle variables. (0 through 20)B. Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. (21 through 40)C. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (41 through 60)D. Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (61 through 80)E. Maintains knowledge of and practices all TDW HSE requirements and completes Job Safety Analysis form for all jobs. (81 through 100)


Certification Session Testing

84

APPENDIX 23 (Continued)TDW Services – Maintenance Welding on Pipelines



A. Has had two or more complaints from customers within the past year. (0 through 20)

B. Has had no negative feedback from customers. (21 through 50)

C. Observance shows good customer relationship in handling job variables. (51 through 80)

D. Good customer relationship allows Technician to handle all difficult situations with customer. (81 through 100)


A. Performs as instructed-nothing extra. (0 through 20)

B. Self-starter in jobs needing to be done when within his responsibility. (21 through 50)

C. Self-starter in jobs needing to be done, whether or not it is his responsibility. (51 through 80)

D. Cooperative concerning whatever needs to be done - seeks ways to improve his and/or TDW performance. (81 through 100)

COMMUNICATION (10% of Total Rating)

A. Reports are difficult to read - grammar and syntax lacking. (0 through 20)

B. Reports are complete and readable - suitable only for internal use. (21 through 50)

C. Reports are complete and readable - suitable for customer use. (51 through 80)

D. Has acceptable reporting capabilities for project status and limited technical issues. (81 through 100)

85

APPENDIX 24

Suspension of Qualification Guidelines

Service Center Management to determine if a Field Performance Report is to be written. FPR Committee to determine if the Field Technician’s actions contributed to the FPR and if an investigation should be conducted into their Operator Qualifications.

The FPR Committee should notify the OQ Department of possible Suspension. The OQ Department will verify if the employee is qualified for the particular task and fill out the “Operation Qualification Status Change Form” where it pertains to the individual(s) involved.

Suspend employee’s qualification for the particular task pending investigation. Employee can no longer perform task until investigation is completed

Upon investigation if employee is found NOT to have contributed to the FPR, the OQ Department need only to check off the “Employee did NOT contribute to Field Performance Report” and “Reinstate Date” portion of the “Operation Qualification Status Change Form”. Retain form in Field Technician’s file and send to FPR Committee for attachment to the actual FPR.

If it is determined by the investigation that employee error contributed to the incident the employee must be formally disqualified and the provisions of the Operator Qualification Procedure will be administered.

The OQ Department will complete the, “Operation Qualification Status Change Form” using the “Employee DID contribute to FPR”. This should be filled in its entirety. Retain form in Field Technician’s file and send to FPR Committee for attachment to the actual FPR.

Evaluator(s) will re-qualify the Field Technician in accordance with the Operator Qualification procedure and forward completed Evaluation Forms to OQ Department for processing and notification of the Technician, Service Center Management, and the Customer involved.

If employee’s qualifications are revoked, due to termination, change jobs, change classification, extended illness or any other type of “Special circumstances” then the “Revocation” portion needs to be checked off and a detailed explanation needs to be filled out. Send Original to OQ Administrator.

86

OPERATION QUALIFICATION STATUS CHANGE FORM

Purpose of this form: To document a Suspension, Disqualification, Re-qualification, or Revocation of an individual’s qualifications as it relates to work performance of a Covered Task.

Individual: ____________________________________

Employee I.D #: ____________________________________

Location: ____________________________________

Supervisor (print) ____________________________________

Regional Manager (print) _______________________________

Qualification number(s)______________ ______________ ______________ ________ ______________ ______________ ______________ ________ ______________ ______________ ______________ ________ ______________ ______________ ______________ ________

_____ FPR Date (if applicable): _____________ _____ Suspension Pending Investigation: Date: _____________ _____ Qualification Suspended: Date: ____________ _____ Employee did NOT contribute to Work Performance Issue: Date: ______________ _____ Employee Reinstated: Date: ______________ _____ Employee DID contribute to Work Performance Issue: Date: _________________ _____ Employee Disqualified: Date: _________________ _____ Employee Re-qualified: Date: _________________ _____ Qualifications Revoked. Use explanation in detail below: Date: _____________

Method to Re-qualify employee: ____ training ____ simulation _____ on the job Date: ______________ Explanation: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Supervisor: _______________________________________ Date: ______________________ Regional Manager : ________________________________ Date: ______________________

Reported Above Information to OQ: ___________________________________

Send to: OQ DepartmentAttn: Patty Gauldin – [email protected]: 918-446-6327

87

T.D. Williamson, Inc. is ISO 9001:2008 Certified.

TDW Pub. No. 70-223-0201 Revised April 2011

Printed in USA © Copyright 2009All rights reserved.

T.D. Williamson, Inc.

88

Documents

Operator Qualification Plan