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8/6/2019 Operations Analyst or Financial Analyst or Business Analyst
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Michael Zavoluk50 Lochatong Drive* Ewing, NJ 08638(732) 213-1910 * [email protected]
Professional Profile
Bottom-line focused Financial/Operations Analyst with a proven record of successin developing and implementing complete reporting analysis systems that accurat
ely monitor financial data, create projections for sales and other variables, and provide trend analysis. Skilled in collaborating with IT team on internal reporting database mappings to ensure accuracy of report development. Proven expertise in pioneering the implementation of process improvements to ensure qualityand timeliness of enhancements to deliverables. An exceptional communicator and
negotiator experienced in interfacing with multiple business units to ensure attainment of corporate goals. Strong aptitude for learning and mastering new concepts complemented by a high level of flexibility in all work situations.
Key Skills & Abilities
Budgetary/Fiscal Accounting AnalysisNet Asset Value ReportingAudits & Accounting System SupportInternal Controls ImplementationBalancing/Reconciling Trial Balance
Forecasting/Variance AnalysisLedger MaintenanceRecord Duplication Elimination
Professional Experience
BANK OF NEW YORK MELLON, Somerset, NJ, 2001 - 2010Night Operations Analyst/Net Asset Value (NAV) System Analyst (2005 - 2010)Managed hedge fund performance, including daily analysis and monthly reconciliation for internal and external advisors. Ensured the accuracy and integrity of all financial reports and analyzed overnight reports to address system issues andresolve any discrepancies. Documented procedures and trained staff on hedge fund
processes and specialized reporting needs.
Achievements:Designed and instituted checklist and spreadsheet reporting system to track nightly Net Asset Value (NAV) report production-overtime billing reduced by $70,000 annually.
Created Net Asset Value report spreadsheets for client use-over 95% of nightly NAV production errors were rectified without escalation to manager
Conceived and formulated operations model to predict fund returns and troubleshoot pricing errors.
Coordinated multiple internal departments to implement adjustments for hedgefunds.
Selected as key contact entrusted with ad hoc and custom client requests.
Continued on Page 2
Michael ZavolukResume - Page 2
BANK OF NEW YORK MELLON (Continued)Systems Operations Analyst (2001 - 2005)
Achievements:Designed checklist to eliminate duplicated efforts-checklist is still being u
8/6/2019 Operations Analyst or Financial Analyst or Business Analyst
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sed today. New process saved 35 hours of overtime weekly, cutting overtime billing by half.
Led efforts to value Swaps, Futures, Equity Options, and Corporate Bonds using Bloomberg and manual calculations.
Supervised introduction of new instruments into the trading platform.Investigated trade breaks and processed corporate actions.
AT&T, Piscataway, NJ, 1996 - 2001Business Analyst/SupervisorManaged the Call Center Process Improvement Team and 3-4 customer support agents. Planned, scheduled and supervised daily operations to ensure optimum performance. Mediated and resolved any personnel problems.Achievements:
Identified trends and recommended new processes to reduce call time.Slashed Call Center inquiry response time by 7%.Created reports that ranked customer support agents on their technical abilit
y to manage Call Center performance.
Education
Master of Business Administration (Anticipated 2011)Westwood College
Bachelor of Science in International Finance, 1995
University of DelawareComputer Skills
Expertise with Windows and Microsoft Office Suite (MS Word, Excel, PowerPoint, Access)Includes VBA and Pivot Tables
Bloomberg
Invest One Trading Platform