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Institute of Business Management
PRODUCTION & OPERATION MANAGEMENT
To:
Dr. Irshad Khan
By:
Muhammad Misbah-ul-Haq Siddiqui
2010-3-11-10979
Fall 2010
MBA (IM)
TABLE OF CONTENTS
Description Page No.
1. Introduction / History / Background 3
2. Corporate Structure 5
3. Operations
a. Services
i. Engineering 6
ii. Procurement 10
iii. Construction 11
iv. Plant Maintenance 15
v. EPC 21
b. QHSE 22
c. Project Management System 25
4. Analysis and Recommendations 28
5. References 29
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INTRODUCTION / BACKGROUND / HISTORY
Descon Integrated Projects (Pvt.) Ltd established in the year 2000 in Lahore, it derives strength from
its parent companies to perform design engineering services for projects in the Middle East, Central
Asia and Pakistan. Equipped with the latest software and PDS with a capacity of 600,000 man-hours
annually, Descon Integrated Projects (Pvt.) Ltd has its own dedicated communication infrastructure
for data exchange.
The scope of engineering work includes process design, basic
engineering, detailed engineering, piping design, civil / structural
design, mechanical design and electrical & instrumentation design. All
work is done in adherence to an established quality system inclusive
of interdisciplinary checks and document control. Descon Integrated
Projects (Pvt.) Ltd plays a critical role at the front-end of a project for smooth downstream activities
in implementation.
Over the last three decades Descon has evolved into a multi-faceted Engineering and Manufacturing
concern and has further spawned a group of ventures with a diverse activities portfolio: Project
Management, EPC, Engineering, Manufacturing, Construction, Maintenance, Software Development,
Mining, Chemicals and Trading. While the group companies operate independently under a
corporate structure, Descon Engineering remains the flagship company and provides the associated
identity to its affiliates.
The company is unique in its resource base with in-house capabilities for Design Engineering,
Manufacturing, Construction and Maintenance Services. These are applicable to a wide variety of
projects related to Industrial plants, Energy and Infrastructure development for which services are
provided selectively or on turnkey / EPC basis.
Project management expertise vested through sophisticated IT based systems is one of the key
elements in achieving successful culmination of projects. The company’s operations span Pakistan,
The UAE, Saudi Arabia, Qatar, Oman, Egypt and Afghanistan. Joint venture partners and technology
alliances include JGC Corporation - Japan, Enerflex Presson – Canada, and Eckrohr Kessel – Germany.
The roster of clients and end-users is replete with auspicious names such as Sabic, Aramco, Adnoc,
Borouge, Gasco, Qatar Petroleum and WAPDA, NHA,OGDCL at home.
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All establishments are system oriented with ISO and OHSAS certifications and ASME stamps. HSE
achievements are reflected in the statistics with over 350 million man-hours of work executed.
Considerable investment is made in human resources focusing on development of this vital asset.
Descon is project-oriented and client-driven. Quality and HSE are taken as "value-adders" and the
company culture encourages teamwork and innovation. With all these attributes and resources, the
company is well placed to compete and succeed in the local as well as international contracting
arena while being recognized as a quality service provider and manufacturer of capital equipment.
The synergy between various business areas fuels strategic growth by providing cost effective
solutions.
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CORPORATE STRUCTURE
(Key Personnel and Functions)
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PresidentKenji Kano
Exec. Vice PresidentHassan Nazir Uddin Ansari
CoordinatorQA / QC
Kh. Junaid Nasir
HeadEngg.DivisionImran Ashraf
HeadProject Division
Irfan Abid
HeadServices DivisionMian Asim Aziz
HeadFinance
Faisal N. Khan
HeadProject Mgmt
Mehmood A Khan
HeadCivil/StructureKhalid J Iqbal
HeadAdmin/Proc.
Syed Tahir Jan
HeadEngg. Mgmt
Ahsan Qayoom
HeadPiping
S.M. Wasim
HeadHRD
Fareha Javed
CoordinatorITS
Jawwad Zuberi
HeadProcess
Samina Wasim
HeadMechanicalSohail Afzal
HeadI & C
Faisal Zaheer
HeadElectrical
Zafar A Zaidi
OPERATIONS
SERVICES
Engineering
Procurement
Construction
Plant Maintenance
EPC
Engineering:
Descon’s engineering know-how is vested in various business areas across the company. All
engineering facilities are equipped with the current software packages in IT-based
environments and specialize in niches relevant to the core activity of a Business Area.
To enable value-addition in the field of equipment supply, the Manufacturing Business Area in
Pakistan has its own design group for engineering process plant equipment and coded items
mainly in accordance with ASME codes.
The EPC Business Area is also evolving into an autonomous entity which has its own
engineering expertise for undertaking projects on a turnkey basis. These range from
‘Brownfield’ solutions for existing plants to ‘Greenfield’ facilities pertaining to process, utilities
and offsite areas.
The Infrastructure projects Business Area has developed its own in-house design group for
projects related to water reservoirs and irrigation channels.
Process Design
The process design group can execute a wide range of basic and detailed engineering
activities.
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Basic Engineering:
Process Simulation
Heat and Material Balances
Process Flow Diagrams (PFDs)
Piping and instrumentation Diagrams (P&lDs)
Utility and Effluent Summary
Hydraulic Calculations
Heat Exchangers Thermal Design and Rating
Equipment Sizing
Process Data Sheets
Cause and Effect Diagrams
Detailed Engineering:
P&lDs (AFD to AFC)
Utility Distribution Diagrams
Fire Protection Systems
Pressure Relieving. Flaring, and Depressurizing Calculations
Operations Manuals (compilation)
As-Built P&IDs
Piping Design
The piping design group specializes in the following:
Plot Plans
Conceptual Piping Studies and Layouts
Piping Plans
Isometrics
Project Specifications / Procedures
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Bill of Materials / Bill of Quantities
3D Modeling with PDS
Pipeline Design
Mechanical Design
The mechanical design group provides specifications, material selection, mechanical design,
detailed engineering, and shop fabrication drawings for:
Pressure Vessels
Heat Exchangers
Process Related Mechanical Equipment
Storage Tanks and Silos
LPG Road Tankers
Electrical and Instrumentation Design
Wide range of electrical and instrumentation (E&I) design services are provided.
Electrical Design
Area Classification Drawings
Single Line Drawings
Schematic and Wiring Diagrams
Specifications and Data Sheets Cable Layouts and Routing Diagrams
Communications Systems
Fire Alarm Systems
Heat Tracing Systems
Instrumentation Design
Instrumentation Specifications and Data Sheets
Logic / Loop Diagrams and Termination Drawings
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Hook-up and Installation Drawings
Control Room layout and Arrangement Drawings
Panel Specifications and Arrangement Drawings
DCS and ESD Specifications
Control Valve and Orifice Plate Sizing
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Civil Design
The civil design group specializes in the following:
Modeling using PDS
Steel and Concrete Structures
← Highways
← Industrial Facilities and Process Buildings
← Pipe Racks, Table Top Structures, and Elevated Structures
← Warehouses
← Bridges and Culverts
Equipment Foundations
← Pile Foundations
← Tank Foundations
← Compressor and Turbines (including dynamic analysis)
High Rise Buildings
Elevated and Underground Tanks
Underground Services for Plants
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Procurement:
The Procurement function is driven by the objective of procuring materials and equipment in
time from the best possible sources according to the specifications and requirements. We strive
to buy cost-effectively and ensure deliveries to meet project schedules without compromising
on quality.
The basic elements include:
A team of trained procurement experts who are constantly seeking best sources.
A comprehensive data bank of suppliers and vendors available online for internal users.
A central IT based expert system which integrates various stores, procurement and finance.
Pre-qualification of vendors and review evaluations on regular basis.
All import/export and customs clearance activities and guidance to customers for specific
shipments.
Documentation for opening LC’s and remittances.
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Construction:
Descon can undertake the entire construction scope of a project; civil/structural, mechanical,
electrical & instrumentation and control and pre-commissioning. Descon has effective IT based
project management systems wrapped around requisite human and equipment capital to deliver
projects as per contract requirements.
Civil Construction
Mechanical Erection
Electrical, Instrumentation and Automation
Civil Construction
We are adept at handling heavy civil works for industrial and infrastructure projects. This expertise
extends from earthworks to high-quality finishes. The civil team has a proven track record in
completing ‘fast track’ projects consisting of industrial plants and infrastructure development.
A complete range of expertise covers the following areas:
Earthworks
Site Preparation
Soil Improvement
Embankments & Bunds
Water Reservoir & Channels
Foundations
For Static Equipment
For Rotary Equipment
Rafts / Independent Foundations
Piling
Structures / Buildings
Steel Frame Structures
R.C.C Frame Structure
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R.C.C Shell Roofs
Masonry Structures
Services
Underground Network for Utilities
Drains / Channels
Culverts / Bridges
Reservoirs
Warehouses & Workshops
Steel Structures
Steel Roofing and Side Cladding
Large Span Sheds
Infrastructure
Dams
Motorways
Runways
Bridges
Water Supply Channel
Descon is equipped with heavy-duty civil construction equipment like graders, excavators, road
rollers, batch plants, concrete pumps, mixers etc. We are adept at mobilizing resources quickly, in
order to meet tight schedules and have earned a reputation of producing quality works well within
stringent time and budget constraints.
Mechanical Erection
Descon provides mechanical erection services for ‘grass-root’ projects as well as for expansion /
revamping of existing facilities comprising of erection of equipment (including heavy lifts), piping /
pipe racks, steel structures, tanks, painting , insulation, NDT and pre commissioning/commissioning.
Applicable to the plant areas of process, utilities and offsite are:
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Equipment Assembly and Creation
Piping Fabrication and Erection
Steel Structures and Fabrication Execution
Rigging / Heavy Lifting
Painting, Insulation and Refractory Works
Non-Destruction Testing
We continuously invest in upgrading and expanding our existing equipment resources to enhance
our control and productivity.
Electrical, Instrumentation and Automation Services
We provide services for erection, testing and commissioning of power, electrical & instrumentation
& control systems.
Electrical
These services include testing and commissioning of:
HV Power Transformers
HV Switchgear and Switchyard Equipment
HV Power and Transmission
Turbo Generators and Diesel Generating Sets
Power and Emergency Power Generators
Telecommunication Systems
Fire Alarm and Sprinkler Systems
Power Distribution Boards and Panels
Motor Control Centers
Grounding and Lightning Systems
External and Internal Lighting System
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Transmission Towers and Systems
Package Units (Refrigeration, Gas Generation, Water Demineralization etc.)
Motors of all kinds
Cables and Support Systems
Instrumentation and Automation
This area includes erection, testing and commissioning of control systems and field mounted
pneumatic systems for:
Electronic Instruments
Cathodic Protection Systems
Distributed Control Systems (DCS) including operator interface engineering work stations,
process control cabinets and input/output modules.
Dedicated front panel instruments such as indicators, recorders and controllers of
pneumatic, electronic and microprocessor type.
Programmable Logic Controllers (PLCs)
Auxiliary panel instruments including computing relays, trip amplifiers, pneumatic switches,
hi-low selectors, transducers, solenoid valves etc.
Field instruments, e.g. primary sensors, local indicators and controllers, transmitters and
control valves for measurement and control of process parameter.
Process analyzers for gases and liquids.
Design, configuration and supply of SCADA systems.
Instrument air supply network, process and pneumatic signals tubing and connections.
Interconnection wiring and cabling as well as supporting cable trays and conduits etc.
Special systems such as for boiler and demineralized water plant automation.
Descon has a group of highly trained and experienced engineers, especially for DCS, SCADA systems
and PLC installation. Over the years, it has built up excellent references in the power, oil & gas,
chemical/petrochemical, fertilizer, cement and food industries.
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Plant Maintenance:
Descon provides plant operation and maintenance services to operating plants. We have
established a professional competence in maintenance of process, power and other industrial
plants. The following services are available.
Complete Maintenance
Specific Maintenance
Maintenance Management System
Turnarounds
Warehouse Management
Commissioning and Startup
Debottlenecking
Complete Maintenance Services
Plant maintenance covers the following areas of activities:
Site Management
Coordination and Reporting
Accounting / Material Control
Organization Structure and Roles
Staff Administration
Job Evaluation and Resource Allocation
Work Schedules
Quality Control Dossiers
HSE Plan
Cost Control Procedures / Checks
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Field Execution
Field activities are directly supervised by the project managers. They provide all the necessary
directions to their respective area engineers and supervisors. Routine as well as periodic inspection,
preventive maintenance and checks are executed by skilled technicians.
Planning and Scheduling
The following preparations are made for routine maintenance:
Equipment Documentation
Lubrication Schedules
Routine Maintenance Schedules
Safety Procedures
Coordination Procedures
The following procedures are specified for preventive / predictive maintenance
Equipment Maintenance / History Cards
Inspection Schedules
Preventive Maintenance Schedules
Predictive Maintenance Schedules
Specific Maintenance Services
For specific maintenance requirements of clients we provide specialized services such as,
overhauling of rotating equipment, refurbishing of static equipment and piping system, insulation,
painting, maintenance of furnaces, catalyst replacement, electrical equipment overhauling,
instruments overhauling etc.
Plant Operations
Descon provides hands-on expertise for operating sophisticated process plants like fertilizer
complexes, refineries and petrochemical, petrochemicals, water treatment and power plants.
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This covers
Preparation of operating budgets, production forecasts, goals and objectives.
Developing operating aids such as manuals, log sheets, check lists etc., to assist operation
personnel.
Developing plans for fire fighting and maintenance of fire fighting equipment.
Implementing production control methods such as record keeping of production, raw
material consumption and utility usage.
Monitoring equipment performance.
Carrying out energy / material balance studies to improve utilities consumption and energy
usage.
Carrying out revamping and debottlenecking studies.
Quality control by implementing specific procedures.
Incorporating HSE in all activities.
Maintenance Management System.
Maintenance Management System
An effective maintenance management system is essential to achieve quality in maintenance and
eliminate inefficiencies. Descon can develop a customized system for its clients. Depending upon
client's requirements the system can vary from an elaborate maintenance manual to a computerized
maintenance management system.
Regardless of level of complexity chosen, essential elements pertaining to the following
maintenance aspects are covered in:
Maintenance Work Request Procedures
Manpower Scheduling Procedures
Procedures for control of tools and maintenance equipment
Procedures for inventory control of spare parts
Inspection Procedures
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Quality Control Procedures
Work Status Reporting System
Cost Control and Reporting Procedures
Procedures for Recording Equipment History
Planning, Scheduling and Tracking Procedures
Loss Prevention Procedures
Training Procedures
Turnarounds
Descon has competent and experienced personnel staff for turnaround maintenance services related
to:
Steam / Gas Turbines
Centrifugal / Reciprocating Compressors
Diesel Engines
Heat Exchangers
Pressure Vessels
Piping Systems
Furnaces including Refractory and Insulation Repair
Columns and Towers
Pre-fabrication of Piping Spools & Tie-ins
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Electrical and Instrumentation
Catalyst Dumping, Sieving and Loading
Total Turnaround Responsibility
Such an arrangement requires the company personnel to be involved right at the planning stage and
the involvement continues throughout the various phases of preparatory activities. These activities
include listing of complete job scope, breakdown into steps and estimation of all requirements of
manpower, tools, equipment, spares etc to execute the job directly.
Turnaround Execution
Under this arrangement Descon only estimates manpower requirement on the basis of the scope of
work developed by the client and subsequently ensures execution by providing appropriate
maintenance team and other support facilities. Responsibility of complete turnaround planning,
procurement of spares, tools and equipment, rests on the client.
Warehouse Management
Descon provides services for effective warehouse operations and inventory control so that:
Inventory is maintained at an optimum level consistent with operating needs.
Materials received are of correct quality, quantity and specifications.
Scrap and surplus stocks are properly identified and disposed.
Existing stock is physically checked against Kardex quantities on a regular basis
The computerized systems generally follow considerations, such as:
Analysis of operating / maintenance system to determine the overall requirements of
materials, spares, tools etc.
Establishment of stock levels and economic order quantities (EOQ) keeping in view the lead
time based on geographic locations of the source of supply and plant consumption pattern.
Preparation of standard codes (numeric / alpha numeric) for the items being stocked.
Preparation of documents/formats to be used in the system.
Establishment of document flow procedures.
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Preparation of spare parts interchangeability report.
Commissioning and Startup
Successful commissioning and start-up leads to a stable plant operation. We can provide qualified
personnel capable of meeting the critical requirement of plant commissioning and start-up.
Some are listed below are some of the areas where services are:
Preparation of testing and commissioning procedures in consultation with the client/vendor.
Preparation of punch lists of exceptions, errors etc., for corrective action by construction
team. Follow-up on punch-list items to ensure completion.
Mechanical testing and inspection of piping and equipment in accordance with the drawings
and specifications.
Loop checks for process instrumentation and controls.
Carrying out supervisory and inspection responsibilities during pre-commissioning, start-up
and performance tests.
Checking initial interlocks for proper alarms response and set at their correct trip points.
Conducting plant test runs to demonstrate the ability of plant to meet guarantee
parameters.
Reviewing plant manuals, supplied by vendors and incorporation of important points into
Standard Operating Procedures (SOP).
Review of vendor recommended spares and development of inventory levels to suit local
conditions and government regulations.
Implementing safety and loss prevention program for which the line organization has full
accountability.
Debottlenecking Services
With vast experience in construction and maintenance, we can also render services for
debottlenecking of process plants. These services include locating problem areas, suggesting process
and other improvements, designing and implementing the measures suggested. Refurbishment of
Institute of Business Management 22
complete plant can also be carried out to meet the client's requirements and objectives. To enable
the client to estimate the amount of work required and its cost, a Front End Design Manual" (FEDM)
is prepared to precisely define the activities required and their schedules.
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EPC:
Descon’s capability to provide turnkey/ EPC services has evolved over the years by combining our
knowledge and experience in specialized fields. Our organization structure especially lends itself to
offering highly competitive EPC solutions for medium sized projects in the energy and infrastructure
sectors.
Engineering
Basic and detailed engineering is performed by JGC-Descon Engineering Limited, a state-of- art
design facility equipped with world-class engineering applications, including PDS. An extensive
communication network is in place for data transmittal, document control, and project management
to ensure smooth interaction between all stakeholders.
Procurement
An experienced group of specialists provides procurement and expediting services for plant
equipment and bulk materials. Our multiple operating bases in the Gulf region allow us to facilitate
fast-track procurement through an established network of suppliers.
Construction
Complete general contracting services integrating civil, mechanical, electrical and instrumentation
disciplines, are core strength. Over the years, we have invested in acquiring a large asset base of
construction equipment.
Manufacturing
A wide range of process equipment is manufactured at ISO and ASME certified facilities in Pakistan,
Saudi Arabia and the UAE. These facilities offer inherent strategic value due to their cost effective
production and proximity to projects in the Middle East.
Commissioning
Expertise in developing procedures and systems for providing plant commissioning services and
operator training is available for this critical phase of an EPC project.
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QHSE
QHSE at Descon:
Quality, Health, Safety and Environment (QHSE) at DESCON
We understand the value of human life and sustainable development for healthy growth of a
community. Descon’s QHSE program ensures these goals by exercising zero tolerance for errors in
the implementation of best Industrial QHSE practices. These are supplemented with incentives,
training, process control, and deployment of most effective time tested quality Improvement tools.
Our strategy is built around plan, do, check and act (PDCA) and is reflected in our systems
appreciating following key elements:
Provision of a framework for the setting of QHSE Goals and performance objectives.
Monitoring, evaluating and continually improving upon our QHSE performance through
operational standards, training, assessments and audits.
Making customers, contractors, and business partners familiar with our QHSE system and
creating awareness on how their actions can influence QHSE performance.
Making QHSE a part of all product development projects.
Making ourselves, aware of the global industrial initiatives and collecting feedback from our
stakeholders for taking improvement initiatives.
All of our operations submit to certified integrated management systems, which include ISO
9001, EN ISO 14001, and OHSAS 18001 and are run in accordance with national safety
Council guidelines.
Corporate Social Responsibility
Vision
Descon is committed to realization of its corporate social responsibility, through social investment
and to play a leading role within our spheres of influence. We will work inexorably in achieving
world-class standards of openness, transparency towards all our stakeholders and serve the
communities we operate in.
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Our vision is to become the most competitive and dynamic knowledge-based corporation in the
world, capable of sustainable economic growth and greater social cohesion.
CSR Strategy
We shall be an innovative, entrepreneurial and empowered team constantly creating value and
attaining global benchmarks. We shall foster a culture of caring, trust and continuous learning while
meeting expectations of employees, stakeholders and society.
We are committed to work with all our stakeholders, building and maintaining relationships of
mutual respect and trust. We aim to contribute to improving the quality of life of our workforce,
their families and the communities around our operations.
Descon Group’s business activities are based on relationships with many stakeholders, including
customers, shareholders and other investors, business partners, the community at large and
employees. Descon believes that earning the trust of these stakeholders through fulfillment of its
responsibilities as a good corporate citizen is a key element in enhancing management quality and
corporate value.
Operating globally, we touch upon many people. We would set CSR Objectives in the annual plans to
take a leadership position in this regard. We believe in transparency and giving access to the
information to people about the life cycle of our products and services.
The core issues in our CSR strategy are:
Compliance to our core and operating value
Sustainable Business
Environment
Corporate Governance
Community philanthropy
Contribution to educational programs
Promoting multicultural workforce
Gender Empowerment
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Protecting Human Rights
Honesty and integrity in our policies.
CSR Framework
Corporate strategies require commitment from the top and investment in the necessary processes.
We want to see a healthy world and safe world and we are trying to achieve this goal by using HSE
best practices at our premises, and thus place a paramount importance to the safety of our
employees.
The annual objectives for CSR focus on six key areas – business integrity, environment, people,
community, human rights and suppliers – which are integrated into Descon’s core values and are
fundamental to the way we do business.
To promote globalization and maintain a high standard of work, at present people from 20 countries
are strengthening the business of Descon. We have a commitment to contribute to the economic,
environmental and social sustainability of communities through the on-going engagement of
stakeholders, the active participation of communities impacted by company activities and the public
reporting of company policies and performance in the economic, environmental and social arenas.
We would encourage the development of stakeholders’ dialogue, by convening a shared broad-
based stakeholder platform to shape the development of a flexible CSR framework addressing,
employment and social affairs, enterprise, environment, trade and education. These steps would
add value and build on the impetus of existing efforts, including some already being pursued.
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PROJECT MANAGEMENT SYSTEM
The complex nature of projects today needs effective management systems to ensure completion of
projects safely on time and within the budget. A professional approach relying on IT based systems
in which the company’s cumulative knowledge-base is vested, ensures the well-being of the project
from estimation stage up to completion on ground. Descon has invested significantly in developing a
system in the form of software modules which are able to ‘talk’ to each other and together form an
integrated project management system. Our project managers are seasoned professionals who
recognize the challenges and dynamics associated with complex projects and have proven
capabilities in executing fast-track projects.
Concept of Project Management System Transformation of management processes to achieve flexibility and responsiveness by
effective deployment of IT solutions
To have a conducive environment to fully utilize IT power
To develop ability to anticipate and react to the changing business needs, to remain on
schedule and within the budgeted costs
To facilitate end-point decision-making as well as effective monitoring at required levels
To ensure that plans are revised instantaneously and actions are taken on time.
To assimilate the company’s business knowledge so that a generalist should be able to
perform as an expert.
Data validation and control functions are performed within the System while information is
processed.
Decision-making process of a human expert is emulated.
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HUMAN RESOURCE
Descon is renowned for a diverse offer of trainings and development measures. We provide state of
the art facilities to conduct internal & external trainings. These trainings cover development of fresh
graduates, project managers, department heads, technical staff and potential leaders. Some of the
offered trainings are:
1. Graduate Engineer Training Program (GETP)
2. Project Engineer Leadership Program (PELP)
3. Project Management Training
4. Supply Chain Management for Commercial Managers
5. Proposal & Estimation
6. Contracts Management
7. HSE for Line Managers
8. Finance for Non-finance Managers
9. HR for Line Managers
10. Project Planning & Scheduling
Our Culture & Environment
Our human resource has a diversity of skills, background, viewpoints and experiences from around
the world. We have over thirty five different nationalities working in our bench strength. We hire
only the best, based on merit, skills, abilities and desire to excel regardless of race, color, religion,
gender, national origin and any ethnic background. We encourage our employees to maintain their
work life balance. We give them the opportunities to spend quality time with their families by
maintaining a stress free working schedule. We strongly believe that giving maximum ease to our
employees shapes up our corporate culture.
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Compensation
Descon makes comprehensive and competitive remuneration plans. The pay package is reviewed
annually by the management to ensure it is aligned with market standards and escalating economic
factors across the globe. Descon fosters a performance oriented appraisal system that allows
employees to earn higher levels of compensation and rewards to value employee contributions.
Career Advancement
Descon values its high potential employees through Management Evaluation Scheme (MES) that is
executed on regular basis. With the help of this comprehensive process, career ladders of employees
are developed and succession planning is done to identify future leaders. In addition to this, fresh
graduates are developed as a potential resource by planned rotations and mentorship. This includes
exposure to project sites based upon guidance from project gurus and working on integrated
systems and procedures.
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ANALYSIS AND RECOMMENDATIONS
Human Resource department is not managing the human resources as per requirement. Trainings are not planning well means some trainings which is of no use are being held. Rather trainings must be the part of succession planning which will be useful in future projects.
During the operation of EPC projects there is a communication gap experienced most of the time. Engineering, Procurement and Construction are very close link operation in any project and communication is critical in such type of projects that’s why it needs to be improved by upgrading technology or by any other means.
Performance appraisal system is quite disputed and developing de-motivation elements among employees. Performance appraisal system should be clear and fair.
There is always a dispute between engineering and construction department on technical matters. Management should make an environment to synchronize these two departments.
In any EPC project in which multi disciplines are involved, problems are occurred in understanding between civil and project department. All of the members of project department are other than civil engineers and don’t know the problems of civil like Civil Structure drawings always develop after Architecture drawings but Project Management Team insist to develop Structure drawing first to show progress and quality suffers. So Project Management Team should comprise of all discipline engineers.
Procurement department is not functioning accurately as per engineering department. Experience people should be hire to fill the gap.
Many license of software have been expired or having license of old software. MIS department can’t take decision to buy license with consent of management. Management should take decision to buy license of new software and renew license of existing software.
Other operations are seems to be fine. Decision should be divided to department level. Empowerment of employees is required in this company.
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REFERENCES
Miss Tabina Siddiqui (HR Department)
Mr. Farjad Arshad (MIS Department)
http://www.descon.com.pk
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