Operating instructions

Dry water massage device and headset

1020982-00 / us / 07.2019

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Table of Contents

07/2019 1020982-00 Operating instructions – 3/60

1 Table of Contents

2 Safety instructions and warnings ................................................ 5

2.1 General ........................................................................................... 5 2.1.1 Definitions ....................................................................................... 5 2.1.2 Warning signs ................................................................................. 6 2.1.3 Symbols on the device .................................................................... 7 2.2 Intended use ................................................................................... 9 2.3 Foreseeable misuse ........................................................................ 9 2.4 Safety information for the dry water massage system .................. 10 2.4.1 Contraindications .......................................................................... 10 2.5 User safety information ................................................................. 11 2.6 Safety instructions and warnings .................................................. 11 2.6.1 Obligations of the studio operator ................................................. 11 2.6.2 Staff training .................................................................................. 11 2.6.3 Scope of delivery ........................................................................... 11 2.6.4 Transport, assembly and installation location ............................... 12 2.6.5 Commissioning .............................................................................. 15 2.6.6 Operation and maintenance .......................................................... 16 2.6.7 Decommissioning .......................................................................... 16 2.6.8 Storage ......................................................................................... 16 2.6.9 Disposal ........................................................................................ 16 2.6.10 Guidelines ..................................................................................... 17 2.6.11 Export ............................................................................................ 17 2.6.12 Technical modifications ................................................................. 17 2.7 Signs and stickers on the massage device ................................... 18 2.8 Signs and stickers on the headset ................................................ 22

3 Description .................................................................................. 24

3.1 Scope of delivery ........................................................................... 24 3.1.1 Optional ......................................................................................... 24 3.2 Device description massage device .............................................. 25 3.3 Device description headset ........................................................... 26 3.4 Function description ...................................................................... 27 3.4.1 Massage areas and massage types ............................................. 28

4 Operation ..................................................................................... 29

4.1 Application tips .............................................................................. 29 4.1.1 Safety instructions ......................................................................... 29 4.2 Operating overview massage device ............................................ 30 4.3 Operating overview headset ......................................................... 31 4.4 Functions headset ......................................................................... 32 4.5 Start .............................................................................................. 33 4.6 How to start a massage ................................................................ 33 4.6.1 Using a coin unit to start ................................................................ 33

Table of Contents

4/60

4.7 Ending a massage ......................................................................... 33 4.7.1 Interrupting the massage ............................................................... 33 4.7.2 Terminating the massage before the time has expired ................. 34 4.8 Service card .................................................................................. 34 4.9 Default massage program ............................................................. 34 4.10 Configuring the settings ................................................................. 35 4.10.1 Basic settings ................................................................................ 35 4.10.2 Variable settings ............................................................................ 37

5 Cleaning and maintenance ......................................................... 38

5.1 Safety instructions for maintenance .............................................. 38 5.2 Faults............................................................................................. 39 5.3 Cleaning and disinfection .............................................................. 39 5.3.1 Disinfection .................................................................................... 39 5.3.2 Cleaning the surfaces .................................................................... 40 5.4 Maintenance performed by the customer service .......................... 40 5.5 Maintenance performed

by the studio operator (massage device) ...................................... 42 5.5.1 Daily visual inspection ................................................................... 42 5.5.2 Venting .......................................................................................... 42 5.6 Maintenance performed by the studio operator (headset) ............. 43 5.7 Changing the AROMA canister ..................................................... 44 5.8 Inserting the SD card ..................................................................... 45

6 Technical data ............................................................................. 46

6.1 Power, connection rating and weight ............................................. 46 6.2 Water and cooling conditions ........................................................ 46 6.3 Dimensions .................................................................................... 47

7 Presettings ................................................................................... 48

7.1 Presettings massage device ......................................................... 48 7.1.1 Expanding the chip card functions................................................. 49 7.2 Presettings headset ....................................................................... 52

8 JK-Products, Inc. – Limited Warranty ........................................ 53

8.1 Warranty Claims ............................................................................ 54 8.1.1 Policy & Procedures ...................................................................... 54 8.2 Limited Lifetime Warranty .............................................................. 55

9 Index ............................................................................................. 57

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Safety instructions and warnings

07/2019 1020982-00 Operating instructions – 7/60

2.1.3 Symbols on the device

The following symbols are displayed on the device or on the packaging:

Manufacturer, company address

Read and comply with the manufacturer's documentation

Electric device label (do not dispose of via household refuse)

ESD-sensitive components

Maximum 2 devices stack.

Maximum transport weight

This side up.

Load on the edges only.

Keep dry.

Temperature limitations.

Recyclable material.

Permitted air pressure during transport and storage.

Safety instructions and warnings

8/60

The operating instructions must be read before using and opening the unit!

Danger to life! Dangerous voltage!

The instructions must be read and the mains plug (and where necessary the coin device plug) must be removed before opening the unit.

Fragile!

Safety instructions and warnings

07/2019 1020982-00 Operating instructions – 9/60

2.2 Intended use

This device is used to administer a dry water massage to one adult using the programs described in these operating instructions. More detailed information can also be found on pages 27 and 29. Infants and small children up to age 7 may not utilize this device. Children and adolescents from 8 up to and including 17 years of age are only allowed to use this device in agreement with a parent or guardian or after consulting a doctor. The device has been designed for private and commercial use. The device may not be used by people with reduced physical, sensory or mental capabilities or who have insufficient experience and/or knowledge without supervision. A person responsible for their safety must ensure, either by supervision or instruction, that the device is used correctly and safely. If there is any doubt, use of the device by such categories of persons is to be forbidden! A water cooling system must be connected to the device if it is to be used for more than 1 hour per day at maximum pressure. The pressure hoses must not be removed. Please contact the customer service department without fail before putting the device into operation - see page 2. The device may only be operated with the pressure hose included in the scope of delivery. Any other use shall be considered improper. The manufacturer cannot be held liable for damage or injuries resulting from this. The operator bears the sole risk for this. Proper use also includes compliance with the manufacturer’s instructions and its operating and maintenance conditions. The device may only be operated, maintained and repaired by trained professionals familiar with this device and who have been informed of the dangers involved.

2.3 Foreseeable misuse

The following uses of the device are explicitly prohibited: The device is only to be used by one person at a time. People with a body weight of more than 150 kg (330 lb) may not use the

device. The device must never be used if it is empty. Devices without a cooling system connected may only be used for a

maximum of 1 hour per day at maximum pressure.

Safety instructions and warnings

10/60

2.4 Safety information for the dry water massage system

2.4.1 Contraindications

The following people are not allowed to use the equipment: Persons with:

Fresh wounds Acute inflammations Infections Suspected phlebitis and thrombosis (danger of embolism) Severely painful muscle stiffness with additional myogelosis (only target-

ed, regulated and local procedures with local techniques) The state after operations have been carried out on the vertebrae at the

point in time when sufficient posture and mobility stability still cannot be expected, i.e. in general the initial application is only possible after 8 weeks at the earliest

The state after vertebral fractures, again initial application is only possible after 8 weeks at the earliest

Acute disease patterns, especially with radicular symptoms, in which high tensioning of the posture muscles is actually desirable

Painful vertebrae blockages with reactive muscle stiffness Vertebral disorders with increased inflammation parameters (spondylitis,

rheumatic spondylarthritis) Acute exacerbation of chronic symptoms Bechterew's disease (inflammatory condition of the bone joints) High-grade scoliosis The state after hip joint and knee-joint endoprosthetic surgery 6 weeks

post-op Neurological disorders with motor and sensory defects Haematoma in areas to be treated Chronic polyarthritis (chronic joint inflammation) Functional vertebrae defects in patients with (medication-based) coagula-

tion disorders

– Seek medical advice if in doubt!

Safety instructions and warnings

07/2019 1020982-00 Operating instructions – 11/60

2.5 User safety information

WARNING!

Danger of hearing damage! Listening to music at a high volume can result in permanent hearing damage. – Do not set the volume too high.

Please observe the safety instructions and warnings in chapter 1. Behaviour before, during and after use: Remove all jewelry (including piercings) prior to use.

2.6 Safety instructions and warnings

2.6.1 Obligations of the studio operator

As the operator you are responsible for providing clear operating, cleaning and maintenance instructions and ensuring the intended use and the proper operation of the device by means of training and instruction for the personnel. Your operating instructions must enable the safe use and safe operation of the device and take into account the characteristics and expertise of your company and also the national work safety and environmental protection regulations.

2.6.2 Staff training

As the operator you are obliged to train your personnel and instruct them in the established legal and accident prevention regulations. Ensure that your staff have understood and observe these operation instructions. This applies, in particular to the Information in 'Intended use' and 'Foreseeable misuse' Safety notes in chapter 2.4 and chapter 'Operation' Operating instructions Cleaning, disinfection and maintenance instructions – Please make the instructions and additional information from the manu-

facturer available to the personnel at their workplace. – Regularly check your personnel's safety consciousness and awareness

of the risks, taking into account your operating instructions. – You must ensure that the cleaning and disinfection intervals are complied

with, in particular cleaning and disinfection after every session. – You must ensure that your staff provide your customers with appropriate

advice, in particular regarding the types of application, possible risks and the operation of the device.

– Do not allow children to play with the device. Cleaning and user mainte-nance tasks must not be carried out by children.

2.6.3 Scope of delivery

Information regarding the scope of delivery is contained in the 'Description' chapter on page 11.

Safety instructions and warnings

12/60

2.6.4 Transport, assembly and installation location

The device may not be operated while on the pallet.

Massage device:

Order No. 1010342-00A11/2018

JK-Products GmbHA Member of the JK group

Transportpalette

Durch die Aufstellung auf der Transportpalette sind keine optimaleAusrichtungen vorhanden. Betriebsstörungen sind unvermeidbar!

Achtung! Keine Geräteaufstellung auf der Transportpalette!

Transport pallet

If installed on the transport pallet, optimal alignment and adjustmentis not possible. Breakdown and malfunctions are una voidable!

Caution! Do not install devices on the transport pallet!

Palette de transportAttention! Nepas installer des appareils sur la palette de transport !Une installation sur la palette de transport ne permet pas d'ajuster l'appareilde façon optimale. Des dysfonctionnements sont donc inévitables !

Pallet di trasportoAttenzione! Non posizionare apparecchi sul pallet di trasporto!Il posizionamento sul pallet di trasporto non consenteallineamenti ottimali. È inevitabile che si verifichino malfunzionamenti!

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Safety instructions and warnings

07/2019 1020982-00 Operating instructions – 13/60

Headset:

The device is delivered by a specialist company and must be assembled and set up by the manufacturer's own service personnel or by an authorized ser-vice company. As the operator you are responsible for abiding by the electrical regulations applicable at the installation site as well as adhering to the stipulated water pressure and the permitted coolant temperature, see 'Setup location'.

Safety instructions and warnings

14/60

Assembly

DANGER!

Personal danger due to electric shock or burns! – The assembly and electrical connection must comply

with the national regulations. – The socket which is required for the electrical connec-

tion must be freely accessible or fitted with an easily accessible all-pole isolating device (master switch), complying with overvoltage category III. This means that each pole must have a contact opening width com-plying with the conditions of overvoltage category III for full isolation

– Assembly, installation, upgrading or servicing of the device may only be carried out by personnel specially trained and authorized by JK-Global Service.

Information regarding the disassembly and assembly of the device is availa-ble in the separate assembly instructions. These assembly instructions are intended solely for use by the manufacturer's service personnel or by qualified specialists authorized by the manufacturer.

Setup location

NOTICE!

Overheating from inadequate cooling! The device might be damaged! – Maintain the minimum distances from the walls! Dimensions are given on

page 47. – Do not change, obstruct or block the air inflow and outflow to the device or

make any unauthorized changes to the device.

Salty air! Contaminated air! Device damage due to corrosion of the housing and electrical components. – Do not install the device at swimming pools. – Do not operate the device in locations with aggressive environmental

conditions (e.g. air containing chlorine).

Damage to the device possible! Where there are great differences in temperature between the transport route and the installation site the device may not be put into operation immediately after being set up. – Wait at least 2 hours before connecting the device to the power supply.

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Description

24/60

3 Description

3.1 Scope of delivery

Dry water massage device Technical documentation (folder with instructions, brochures for error

codes and default settings and additional documentation) Service card 12668-.. Pressure hose 50906-.. (10 m, 3/8");

Inlet: 217 PSI (15 bar) operating pressure Hose 50909-.. (10 m, 1/2"); outlet

3.1.1 Optional

Headset device: SD card (music) VITAL Fragrance Transport bracket (pre-assembled) 2 brackets Allen key

Baseplate heavy duty roll 1511570-..

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3.3 Device description headset

1. Operating panel 2. Light 3. Grab handle 4. Outlet LIGHT BREEZE 5. AROMA outlet 6. Transport bracket 7. Accent lighting (LED) 8. Loudspeaker 9. Transport bracket

Description

07/2019 1020982-00 Operating instructions – 27/60

3.4 Function description

Dry water massage involves the treatment of the body or individual parts of the body by kneading, pummelling, rubbing, stroking and pressing the mus-cles. In principle mechanical massage with the Wellsystem RELAX can be used for all symptomatic and non-symptomatic stiffening of the back muscles, gluteal muscles and the leg muscles. Hydrostatic pressure, which can put a lot of strain on the circulation during treatment in water, is completely avoided with this device. The person does not make direct bodily contact with the water jets. The risk of a water-borne infection is therefore also eliminated Mechanical massage using this device must not be undertaken if this will result in excessive demands being made on the tensed muscles or even damaging them or other spinal column or pelvis tissue structures, i.e. the vertebrae, the ligaments in a vertebral motor segment, the sacroiliac joints or the hip joints. The massage must not result in negative or somatic reactions such as pain or signs of inflammation and it must never be used in areas where the structure is loose, e.g. from endoprosthesis, as mechanical vibrations can be expected in these areas The vertebrae must be stabilized and mobilized sufficiently so that they can be moved during treatment. The benefits of this device as compared to other forms of physical therapy: No circulation strain No sweating afterwards Individual and reliable dosing Quicker for the user Simply relaxing, soothing and invigorating

Aromas can be added to the air circulating in the Wellsystem SPA. A variety of fragrances are available, e.g. VITAL, SANDALWOOD, LEMONGRASS, WATER, SUMMER MEADOW, CAPPUCCINO, VANILLA-LAVENDER, see chapter "Functions headset" page 32 and chapter "Changing the AROMA canister " page 44. The COLOR function provides an understated play of colour inside the de-vice, see chapter "Functions headset" page 32 The audio system offers a selection of music on the supplied SD card.

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Operation

07/2019 1020982-00 Operating instructions – 29/60

4 Operation

4.1 Application tips

4.1.1 Safety instructions

NOTICE!

Damage to the nozzle carriage may occur. – Only lie down on the device or leave it when it is at rest.

Procedures before and during a massage: Clothing dyes or hair dye may lead to a discolouring of the rubber tank

cover. A large towel should be placed on the bed in this case. Sharp edged objects, such as jewellery, belt buckles, etc., may damage

the rubber tank cover and should therefore be removed beforehand. Light-weight and strong clothing should always be worn during use. Lie down with your back on the device. People with disorders and injuries that are listed on page 10 don't use the

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Operation

07/2019 1020982-00 Operating instructions – 31/60

4.3 Operating overview headset

1. Display – Functions ... 2. TRACK (music title) button 3. AROMA button 4. START/STOP button 5. Music/volume button 6. Plus/Minus button 7. LIGHT button

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07/2019 1020982-00 Operating instructions – 41/60

Maintenance performed by authorized, trained and qualified staff

WARNING!

Danger to persons from maintenance work that has not been carried out! If maintenance work is not carried out, it can lead to material damage or personal injuries! – Maintenance work may only be carried out by personnel

who have been authorized, trained and qualified by JK Products & Services!

– The studio operator is responsible for compliance with the maintenance intervals!

The maintenance work must be carried out in accordance with checklist 1018814-.. by a JK Factory Certified Technician at the manufacturer or by personnel who have been authorized, trained and qualified by the manufac-turer. The correctly carried out maintenance work must be entered and confirmed in checklist 1018814-... The maintenance work must be carried out at the following intervals:

Annually or every 2000 hours, whichever is sooner. Every 3000 hours After 5 years or 4,000 hours, whichever is sooner. After 8 years or 6,500 hours, whichever is sooner.

Once the age of the device reaches ten (10) years from the date of manufac-ture, its condition must be assessed by a (level 4) JK Factory Certified Tech-nician before use of the device can be continued. Failure to have this device assessment performed may result in personal injury or property damage. Any liability is excluded if use of the device continues ten (10) years after the date of manufacture, without the "condition assessment" having been per-formed.

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6 Technical data

6.1 Power, connection rating and weight

WellsystemTM RELAX

Power consumption rating: 3000 W

Power consumption rating: (with headset): 3000 W

Rated frequency: 60 Hz

Rated voltage: 230 V

Power supply: SJOOW 14-3 AWG

Rated breaker: 20 amp 2 pole

Connection type: Landline connection (3,00 m)

Noise level 1m away from device: 57.0 dB(A)

Noise level inside the device: < 61 dB(A)

Classification by the type of protection against electric shock: by the degree of protection against electric shock:

Protection class I

Type BF application part

Protection class: I

Protection type: IP20

Empty weight (unfilled): approx. 370 lb / 168 kg

Weight: approx. 1041 lb / 472 kg

Weight headset: approx. 97 lb / 44 kg

6.2 Water and cooling conditions

The device is filled with normal tap water without additives. The water can be drained off into the public sewage system after it has been used.

Water and cooling conditions Permissible water pressure (water inlet): 116 PSI / 8 bar Maximum coolant temperature: 61 °F > setpoint temperature and set

time / 16 °C > setpoint temperature and set time.

The device may only be operated with the pressure hose included in the scope of delivery.

07//20119 100209982--00

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07/2019 1020982-00 Operating instructions – 53/60

8 JK-Products, Inc. – Limited Warranty

JK Products & Services, Inc. warrants the Wellsystem products (massaging units) to be free from defects in materials and workmanship under intended normal use as described in the unit's Operation and Installation Manual, for a period of two (2) years from date of sale. The warranty for the rubber mat is limited to one (1) year. This Limited Warranty applies only to the original pur-chaser of the equipment through JK Products & Services, Inc. or its author-ized dealer or distributor, and is not transferable. All service authorizations and warranty claims are managed through JK Products & Services 411 West Washington Avenue Suite B Jonesboro, Arkansas 72401 800-445-0624 870-935-9046 http://support.jkamerica.com

JK Products & Services, Inc. obligations under this warranty are limited to repair or replacement of any defective part without charge for that part to the original purchaser, with the following exceptions: A) Only parts obtained through JK Products & Services, Inc., its authorized dealers or distributors, or Global Service USA may be used. Transportation costs for parts shipped to the consumer and the return of defective parts to any service center are not included. B) Labor will be furnished without charge for ninety (90) days from date of purchase. All labor and related charges must be authorized by Global Service USA prior to start of repairs, and must coincide with established rates and time allotment policy. C) Parts subject to normal wear and tear such as toothed belts and pumps, which in the nature of their use wear out are excluded from the warranty; claims under warranty by the buyer for normal wear and tear are excluded. It is imperative that the original customer completes and returns the enclosed warranty card within 10 days after purchase to insure valid registration and coverage for potential claims. If the warranty card is not registered, proof of purchase from JK Products & Services, Inc. or its authorized dealer or distributor will be required prior to any consideration on warranty claims. This could result in service delays. This warranty is extended to the individual or legal entity, whose name ap-pears on the warranty registration card filed with Global Service USA, or whose name appears on the original sale document and may not be trans-ferred to any other individual or legal entity. This warranty does not apply to any failure of the Wellsystem product, or any parts of the product due to alterations, modifications, misuse, abuse, accident, improper maintenance, improper installation, acts of God or if the serial num-ber on the product has been removed, altered or defaced. Adequate packag-ing must be used for returned goods to prevent freight damage. There are no warranties which extend beyond the description on the face hereof. There is no express or implied warranty of fitness of merchantability. The remedies provided in this limited warranty are the exclusive remedies provided to the purchaser by Wellsystem and are provided in substitution of all other remedies. Consequential and incidental damages are excluded.

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07/2019 1020982-00 Operating instructions – 57/60

9 Index

A AROMA canister ............................................................................................ 44 Assembly ....................................................................................................... 12

C Care ............................................................................................................... 39 Children .......................................................................................................... 29 Cleaning ................................................................................................... 38, 39 Commissioning .............................................................................................. 15 Connection rating ........................................................................................... 46 Contraindications ........................................................................................... 10 Cooling conditions .......................................................................................... 46 Customer Service ...................................................................................... 2, 45

D Decommissioning ........................................................................................... 16 Default massage program .............................................................................. 34 Definitions ........................................................................................................ 5 Device description headset ............................................................................ 26 Device description massage device ............................................................... 25 Dimensions .................................................................................................... 47 Disinfection .................................................................................................... 39 Disposal ......................................................................................................... 16

E Electrical installation ...................................................................................... 14 Ending a massage ......................................................................................... 33 Error codes .................................................................................................... 39 Expanding the chip card functions ................................................................. 49 Export ............................................................................................................. 17

F Faults ............................................................................................................. 39 Foreseeable misuse ......................................................................................... 9 Functions headset .......................................................................................... 32

G Guidelines ...................................................................................................... 17

I Installation location ........................................................................................ 12 Intended use .................................................................................................... 9

Index

58/60

M Maintenance .................................................................................................. 38 Maintenance work

Customer Service .................................................................................... 40 Operator ............................................................................................ 42, 43

Massage areas .............................................................................................. 28 Massage types .............................................................................................. 28

O Obligations of the studio operator ................................................................. 11 Operating overview headset .......................................................................... 31 Operating overview massage device ............................................................ 30 Operating water

Disposal ................................................................................................... 16

P Packaging ..................................................................................................... 17 Plastic surfaces (care) ................................................................................... 40 Plug-in connector .......................................................................................... 14 Power ............................................................................................................ 46 Presettings .................................................................................................... 48 Protective measures when performing maintenance work ............................ 38

R Recycling ....................................................................................................... 16

S Safety information

Device-specific safety instructions ........................................................... 10 Safety instructions

General safety instructions ...................................................................... 11 Scope of delivery ..................................................................................... 11, 24 Service card .................................................................................................. 34 Setup location ............................................................................................... 14 Staff training .................................................................................................. 11 Start

Coin unit .................................................................................................. 33 Starting the massage .................................................................................... 33 Start-up adjustments ..................................................................................... 33 Storage .......................................................................................................... 16

T Technical data ............................................................................................... 46 Transport ....................................................................................................... 12

Index

07/2019 1020982-00 Operating instructions – 59/60

V Venting ........................................................................................................... 42 Visual inspection ............................................................................................ 42

W Water conditions ............................................................................................ 46 Weight ............................................................................................................ 46

Index

60/60