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Operación Triunfo: Reinventing TV for younger audiences Ignacio Gomez Director RTVE Digital & Research

Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

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Page 1: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Operación Triunfo:Reinventing TV foryounger audiences

Ignacio GomezDirector RTVE Digital & Research

Page 2: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

01 >> Rebooting An Old Format

02 >> Researching Together: Our Challenges

03 >> 1st Phase: Results from Data Modelling

04 >> 2nd Phase: Audiomatching Results

INDEX_

Page 3: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

01

A Format Reboot----------

[Reinventing Operación Triunfo]----------

OT> Reinventing TV For Younger Audiencies

Page 4: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Operación Triunfo. First Years

>> Research is born out of OT 2017

01

+ 4 years

+4 years

35,5 %40,5 %

13 - 24 years

25,9 % 29,4 %

43,7

----> Music talent show with strong predicament among the young

SZN 1

36,6 22,9

52,0 41,8 20,2

37,4 26,9 26,8

45,3 33,2 26,4

18,7 13,9

19,9 14,9

PRE-SOCIAL* YEARS *

(3 seasons)2001 ----

13 - 24 years

---- 2003 (5 seasons)2005 ---- ---- 2011

SZN 1 SZN 1 SZN 1 SZN 1 SZN 1 SZN 1 SZN 1

% SEASON SHARE

+ 4 years 13 - 24 years

+ 4 13 – 24 years

% AVERAGE SZN 2004-2008 SHARE

% AVERAGE SZN 2001-2003 SHARE

Page 5: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

2017 >> Program reboot in a different context

>> Research is born out of OT 2017

01

13–24 years

19,7

Female

Broadcast: Prime time show + Show recap

% TOTAL SHARE + 4

25,3

33,5

29,4

Female Male

Male

Page 6: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Program reboot with a different young generation

>> Research is born out of OT 2017

01

13–24 years

110 live daily consecutive events / Max. 121K peak concurrents

15 % 30 %

19,7

Female

Broadcast: Prime time show + Show recap

Digital: 16 / 7 Live-streaming on YouTube

TOTAL SHARE + 4 years

25,3

33,5

29,4

Female Male

2,7 billion minutes of total WT, 372M views

Male

0 %15 %

18-24 years

25-34 years

* 41% of Total watch time

* 31% of Total watch time

Page 7: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

02

Researching Together----------

[RTVE + Youtube]----------

OT> Reinventing TV For Younger Audiencies

Page 8: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

An increasingly complex distribution

>> What if we researched together?

02

Rtve

YouTube

OT

Linear

Linear Video recaps

PT Show Chat Sunday re-airingsLa 1

Clan

Page 9: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

An increasingly complex distribution

>> What if we researched together?

02

Rtve

YouTube

OT

Linear

Linear

Linear

VOD

VOD

VOD

Liner 24HoursChannel

Highlights 24Hoursedits

Exclusive content Others

Highlights MerendOT Exclusivecontent Others

OthersOT in 1 minLV Str. ClanLive Str. La1

Highlights Exclusive content Highlights OT chat

Video recaps

PT Show Chat Sunday re-airingsLa 1

Clan

O&O

Social

YouTube

Page 10: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

An increasingly complex distribution

>> What if we researched together?

02

Rtve

YouTube

OT

Linear

Linear

Linear

VOD

VOD

VOD

Liner 24HoursChannel

Highlights 24Hoursedits

Exclusive content Others

Highlights MerendOT Exclusivecontent Others

OthersOT in 1 minLV Str. ClanLive Str. La1

Highlights Exclusive content Highlights OT chat

Video recaps

PT Show Chat Sunday re-airingsLa 1

Clan

O&O

Social

YouTube

Page 11: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

02

What we know and what needs to be learnt

>> What was missing...

Audience

Motivations

TV audiences_ Digital O&O audiences_

YouTube audiences_

Behaviour, moments, experiences, contexts...

How the audience transitions from one media to another

NO YES

Journeys

Integration and audiencemodelling_

Audiomatching and research of motivations and user consumption journeys_

OT 2017 OT 2018

…our research plan1+2

1+2+3

Page 12: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Panel Digital audienceTV audience +

merging Relay logs

Signal Signal

Audiomatching

Data and project management

Page 13: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Data Modelling Results----------

[CMAM + YouTube]----------_Project with Kantar and Comscore

03

OT> Reinventing TV For Younger Audiencies

Page 14: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

The tools we had available

>> What was missing

Assets

Kantar + Comscore CMAM project

Comscore Video Measurement_

Full mobile measurement_

YouTube channel breakout_

Incrementality and deduplication of Rtve.es (O&O) and YouTube_

YouTube TV RTVE.es

Total watched time (Currencies)

¿Total reach? ¿Deduplication?

¿?

Page 15: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

Data modelling methodology

>> Measurement challenge

KANTAR PANEL

5K HH

9k Tv’s

VIRTUAL METER (6K DEV)

O&O + TV

Tag Dev + TV meterCOMSCORE

Digital watched time & demos

Digital deduplication & Demos

TV watched & demos

KANTARYOUTUBE + TV

URLs PC + TV Meter

Page 16: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

Data modelling methodology

>> Measuremente challenge

FINAL OUTCOME > TOTAL REACH & PLATFORM DEDUPLICATION

Page 17: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

More than ¼ of consumption was digital

>> Phase 1 _ Total Watchtime OT 2018

More digital watch-time on young targets

>> Millions of minutes_

>> Millions of minutes_

[Age Distribution]

Source: TV Audience Kantar, Digital Audiencia Comscore.Kantar Analysis. October-December 2018

Page 18: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

The loss in minutes happened mostly in the +55 TV target

>> Phase 1 _ Total Watchtime OT 2018 vs. OT 2017

>> Millions of minutes_

TV

YouTube

RTVE.es

People: 18-24 25-44 +55 Rest45-54

Source: Own elaboration with Kantar and Comscore OT 2017 data = Nov. to Jan. TV corrected factor 12/13 for different number of shows. OT 2018 = Oct a Dic

Page 19: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

Digital platforms add new viewers

>> Phase 1 _ Audience deduplication

>> Digital added 0.9 million viewers to the total viewership, +6% incremental reach vs.TV_

>> 142,000 exclusive digital viewers(+18% incremental reach)

Total X_ Platform 2018 >> 16,8 million viewers

18-24 X_ Platform>> 0,8 millón viewers

TV15,8

YouTube3,2

Rtve.es0,8

YouTube668K

Rtve.es149K

TV YouTube Rtve.es

TV713K

Source: TV Audience Kantar, Digital Audience Comscore. Analysis Kantar. October-December 2018

Page 20: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

Digital platforms add new viewers

>> Phase 1 _ Audience deduplication

>> Digital added 1,7 million viewers to the total viewership, +9% incremental reach vs.TV_

>> 503,000 exclusive digital viewers(+54% incremental reach)

Total X_ Platform 2017 >> 20,1 million viewers

18-24 X_ Platform>> 1,4 million viewers

TV18,4

YouTube4,1

Rtve.es1,8

TV869K

YouTube775K

Rtve.es368K

TV ------ YouTube Rtve.esSource: TV Audience Kantar, Digital Audience Comscore. Analysis Kantar. January 2018

Page 21: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

03

Digital platforms add new viewers

>> Phase 1 _ Audience deduplication

>> Digital added 0.9 million viewers to the total viewership, +6% incremental reach vs.TV _

>> 142,000 exclusive digital viewers(+18% incremental reach)

Total X_ Platform 2018 >> 16,8 million viewers

18-24 X_ Platform>> 0,8 millón viewers

TV15,8

YouTube3,2

Rtve.es0,8

YouTube668K

Rtve.es149K

TV ------ YouTube Rtve.es

TV713K

Source: TV Audience Kantar, Digital Audience Comscore. Analysis Kantar. October-December 2018

Page 22: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

04

Results fromaudiomatching----------

[The Cocktail Analysis + Fluzo]----------_Tracking the consumption journey

OT> Reinventing TV For Younger Audiencies

1

Page 23: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Slide 22

1 [email protected] sorry is it possible to align the colors to the MI template, the slides after are really...really...flashy!!!_Assigned to you_Tiphaine Goisbeault, 16/04/2019

Page 24: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Software Meter

FLUZO COMPUTER

TABLET

TV

Audiomatching Methodology

NETQUEST

1.800People

---18-65Years

TARGETED SURVEYS

04

>> What was missing...

Page 25: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

04

An average week: reach, comsuption and platforms

How PT shows are watched

Watch theshows

Don´t watch the shows

56% watch the next show

96% don’t watch the next show

>> Source: Research by The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatching with surveys. Field research 19 September to 26 December 2018

O L D

Thursday Friday Saturday Sunday Monday TuesdayShow 5 Show 6

>> What was missing...

Page 26: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

** La1 / YouTube / Rtve.es / OT 24h04

High reach also in-between shows

In-between gala consumption

>> Overall reach and reach by platform from shows 5 to 6

100%

17%

40%

20%

39%

20%

34%

20%

35%

21%

35%

18%

39%

17%

75%

22%

>> Source: Research by The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatching with surveys. Field research 19 September to 26 December 2018

Jueves Viernes Sábado Domingo Lunes Martes

Watched the showDidn’t watch the show

Page 27: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

04

Wednesday Thursday Friday Saturday Sunday Monday Tuesday

Second RehearsalFirst RehearsalSong Allocation

Prime Time Show

Page 28: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

04

>> The 24H livestream on YouTube shows responsiveness to “key editorial moments”. Otherwise it shows the same behavior as broadcast TV.

Monday (2nd rehearsal) Tuesday (“normal” day)

>> Distribution of views per hour

OT Channel VODYouTube total OT Channel 24h livestream

>> Distribution of views per hour

Page 29: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Viewers Clusters----------

[When, where and what?]----------_Undestanding consumption patterns

OT> Reinventing TV For Younger Audiencies

Page 30: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

05

>> How the 2018 contestants watched OT

Video 1

Page 31: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

05

Viewer clusters

OCCASIONAL

TRADITIONALALL-CONSUMING DIGITAL-ONLY

Profile of both genres, more senior cohort (less peopleunder 34 years old_

Nº of pieces of OT content watched in a week_

Time spent watching OT every week_

Nº of pieces of OT content watched in a week_

Time spent watching OT every week_

Mixed and urban profilemostly under 55 years old_

Female profile, with a higherpresence of under 34 years old(younger profile)_

Nº of pieces of OT content watched in a week_

Time spent watching OT every week_

Profile similar to the averageSpaniard_

Nº of pieces of OT contentwatched in a week_

Time spent watching OT everyweek_

>> Source: Research with The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatchingwith surveys. Field research 19 September to 26 December 2018

Page 32: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

05

“Traditional” BEGINNING WEEK MIDDLE WEEK LAST WEEK

SATURDAYVOD Performances

WEDNESDAYPT Show / VOD Performances

WEDNESDAYPT Show and Show recapVOD Performances

WEDNESDAYPT Show and Show recap

12% 3.3 70 min >35

>> Source: Research with The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatchingwith surveys. Field research 19 September to 26 December 2018

Page 33: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

05

“All-consuming” BEGINNING WEEK MIDDLE WEEK LAST WEEK

THURSDAYTV Show recapFRIDAYFull recapSATURDAYAcademy 24h (live)Recap & HighlightsVOD PerformancesSUNDAYAcademy 24h (live)Academy 24h (OnDemand)Coaching & RehearsalMONDAYAcademy 24h (live)Rehearsal and TV show recapTUESDAYAcademy 24h (live)Rehearsal and TV show recapWEDNESDAYAcademy 24h (live) – severaltimesAcademy highlightsTV Show and chat

THURSDAYDaily recap and rehersalAcademy 24h (live)FRIDAYDaily recapAcademy 24h (live)VOD performancesSATURDAYAcademy 24h (live)Academia 24h (OnDemand)Full recap and rehearsalCoaching and VOD performancesSUNDAYAcademy 24h (live)Academia 24h (OnDemand)Coaching & VOD performancesMONDAYAcademy 24h (live)RehearsalShow recapPerformancesWEDNESDAYAcademy 24h (live)Academy 24h (OnDemand)Full recapCoaching and VOD performancesTV Show and recap

THURSDAYAcademy 24h (live)Academy 24h (OnDemand)Coaching clipsTV Show recapFRIDAYAcademy 24h (live)TV Show recapVOD performancesSATURDAYAcademy 24h (live)Academy 24h (OnDemand)TV Show recapVOD performancesSUNDAYRepaso de galaMONDAYAcademy 24h (live)Academy 24h (OnDemand)RehearsalFull recapTUESDAYAcademy 24h (live)Academy 24h (OnDemand)Full recapFull rehearsalWEDNESDAYAcademy 24h (OnDemand)Full recapRehearsalVOD performancesCoaching clipsTV Show10% 6.7 180 min <35

>> Source: Research with The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatching with surveys. Field research 19 September to 26 December 2018

Page 34: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

05

“Digital-only” BEGINNING WEEK MIDDLE WEEK LAST WEEK

THURSDAYShow recap

FRIDAYDaily recap 24H

MONDAYVOD 24H Clips

TUESDAYVOD Performances

THURSDAYWatch Show VOD

FRIDAYVOD Performance

MONDAYVOD Perfomance

WEDNESDAYVOD PerformanceCoaching Sessions

MONDAYDaily recap 24H

TUESDAYDaily recap 24HCoaching Sessions

WEDNESDAYWatch previous show VOD

14% 5.5 28 min <55

>> Source: Research with The Cocktail Analysis over 1800 individuals 16-65 combining passive measurement via audiomatchingwith surveys. Field research 19 September to 26 December 2018

Page 35: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Digital as an additional revenue source

YouTube brand integration campaignsYouTube CPM comparison

** 18 different brands **2018

2017

>> What was missing...

05

Page 36: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

>> MEASURING EVERYTHING----------

>> THE ROLE OF DIGITAL ----------

>> TV STILL CENTRAL----------

See you soon…

Key Takeways

Page 37: Operación Triunfo: Reinventing TV for younger audiences · Operación Triunfo. First Years >> Research is born out of OT 2017 01 + 4 years +4 years 35,5 % 40,5 % 13 - 24 years 25,9

Thank you!