OpenStage_60_80_TDM_V2R1.4.0_Release_Note_V17.1_internal.pdf

Release Notes 1

Release Notes Version: V17.1 Document Owner: Bernhard Mhlberg

Product Name: OpenStage 60/80 TDM

Product Version: V2

Software Release is identified by Version: V2 R1.4.0 only atHiPath 4000Major Release Minor Release Fix Release Hotfix Release

Production Version:

System:File type Product Item Number / File name SizeBinary OS_60_TDM_V2_R1_4_0.bin 18,6 MBBinary OS_80_TDM_V2_R1_4_0.bin 18,6 MBImage prepare.img 1,6 MB

Export Control Classification Data AL: N ECCN: 5D002ENC3

Field Trial: eeQS: Limited Availability: General Availability:

Notice:This document contains confidential information that is proprietary to Unify GmbH & Co. KG. No partof its contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoeverwithout prior consent.

DECLARATION DATE: Date : 2013-10-22

DECLARED BY: Corresponding PL-Development : Bernhard MhlbergCorresponding Test TPL : Andreas Hoffmann

DELIVERABLES: Full Release: Delta Release:

Abstract:This document provides general information about the release, generics, and other relevant notes forthe corresponding product and its correction versions. This document also lists and describes theknown issues, restrictions, and workarounds.

Copyright Unify GmbH & Co. KG 2013 All Rights Reserved.

Unify GmbH & Co. KGHofmannstr. 5181379 MnchenGermanywww.Unify.com

!!!!! IMPORTANT INFORMATION SEE CHAPTER 2 !!!!!Switch on hidden text if you need help for filling out this release note.

Release Note page 2 (of 16) OST 60/80 T V2R1.4.0

Table of Contents

1 HISTORY OF CHANGE................................................................................................................................4

1.1 HISTORY OF CHANGE (RELEASE NOTES) ...................................................................................... 41.2 RELEASE NOTES HISTORY ............................................................................................................ 51.3 PRODUCT VERSION HISTORY ........................................................................................................ 6

2 IMPORTANT INFORMATION ......................................................................................................................6

2.1 INSTALLATION.............................................................................................................................. 72.1.1 Manual USB Method.......................................................................................................... 72.1.2 HiPath 4000 TDM Software Download Manager (TSDM) ................................................. 8

2.2 UPGRADE / UPDATE..................................................................................................................... 82.3 FALLBACK ................................................................................................................................... 82.4 SECURITY CONSIDERATIONS........................................................................................................ 82.5 SPECIAL SETTINGS AND INSTRUCTIONS ......................................................................................... 8

2.5.1 Creation of Logo Files........................................................................................................ 82.5.2 Usage of power supplies (PSU)......................................................................................... 92.5.3 Headsets............................................................................................................................ 92.5.4 Conference unit.................................................................................................................. 92.5.5 Canonical settings ............................................................................................................. 92.5.6 OpenStage Manager ....................................................................................................... 102.5.7 Keymodul ......................................................................................................................... 102.5.8 Web-based Management (WBM) .................................................................................... 102.5.9 Memory monitor ............................................................................................................... 10

3 REPORTED PROBLEMS / SYMPTOMS UNDER ANALYSIS..................................................................10

4 RESTRICTIONS, WORKAROUNDS AND HINTS .....................................................................................10

4.1 RESTRICTIONS .......................................................................................................................... 104.2 WORKAROUNDS / HINT .............................................................................................................. 10

5 CHANGES ..................................................................................................................................................11

5.1 NEW IN THIS RELEASE................................................................................................................ 115.2 IMPLEMENTED CHANGE REQUESTS ............................................................................................. 115.3 RESOLVED REPORTED PROBLEMS / SYMPTONS ......................................................................... 11

6 HARDWARE AND SOFTWARE COMPATIBILITY ...................................................................................11

6.1 HARDWARE REVISIONS .............................................................................................................. 116.1.1 Phones............................................................................................................................. 116.1.2 Newer Hardware Revisions of OpenStage 60/80............................................................ 12

6.2 FIRMWARE RELEASES ................................................................................................................ 126.3 LOADWARE RELEASES ............................................................................................................... 126.4 SOFTWARE RELEASES ............................................................................................................... 136.5 OPERATING SYSTEMS (INCLUDING SECURITY ALERTS) ................................................................. 136.6 COMPLIANT PRODUCTS (COMPATIBILITY MATRIX)......................................................................... 13

7 SERVICE INFORMATION ..........................................................................................................................14

7.1 MANAGEMENT INFORMATION BASE ............................................................................................. 147.2 LICENSE MANAGEMENT .............................................................................................................. 147.3 REMOTE SERVICEABILITY ........................................................................................................... 147.4 PRODUCT AND DIAGNOSTICS STRUCTURE IN G-DMS/ SWS AND ICTS......................................... 14

7.4.1 Product Structure ............................................................................................................. 157.4.2 Diagnostics Structure....................................................................................................... 15

7.5 DIAGNOSTICS REQUIREMENT...................................................................................................... 15

8 DOCUMENTATION REFERENCE .............................................................................................................16


9 ATTACHMENT ...........................................................................................................................................16


1 History of change

1.1 History of change (Release Notes)

Only development internal!

Version Date Changes Author1.0 18.08.09 Release of SW version OS 60/80 TDM V2R0.18.0 to fieldtrial Harald Matzke2.0 31.08.09 Release of SW version OS 60/80 TDM V2R0.19.0 to fieldtrial Harald Matzke3.0 15.09.09 Release of SW version OS 60/80 TDM V2R0.20.0 as eeQS Harald Matzke3.1 30.09.09 Release of SW version OS 60/80 TDM V2R0.20.0 as GA Harald Matzke3.2 18.12.09 Release Note correction for Konftel Sven Breckwoldt4.0 15.01.10 Release of SW version OS 60/80 TDM V2R0.31.0 as eeQS Sven Breckwoldt4.1 05.02.10 Release of SW version OS 60/80 TDM V2R0.31.0 as GA Andreas

Hoffmann5.0 25.06.10 Release of SW version OS 60/80 TDM V2R0.43.0 as eeQs Sven Breckwoldt5.1 09.07.10 Release of SW version OS 60/80 TDM V2R0.43.0 as GA Sven Breckwoldt5.2 30.07.10 Release of SW version OS 60/80 TDM V2R0.43.1 as Hotfix Andreas

Hoffmann6.0 10.09.10 Release of SW version OS 60/80 TDM V2R0.44.0 as GA Andreas

Hoffmann6.1 15.09.10 Release of SW version OS 60/80 TDM V2R0.44.1 as Hotfix Sven Breckwoldt7.0 17.12.10 Release of SW version OS 60/80 TDM V2R0.50.0 as GA Sven Breckwoldt8.0 14.02.11 Release of SW version OS 60/80 TDM V2R0.52.0 as eeQs Sven Breckwoldt8.1 25.02.11 Release of SW version OS 60/80 TDM V2R0.52.0 as GA Sven Breckwoldt8.2 01.04.11 Release of SW version OS 60/80 TDM V2R0.52.1 as Hotfix Sven Breckwoldt9.0 01.06.11 Release of SW version OS 60/80 TDM V2R0.58.0 as eeQS Andreas



Hoffmann10.1 03.11.11 Additional Resolved Issue added Andreas

Hoffmann10.2 23.12.11 Release of SW version OS 60/80 TDM V2R0.65.1 as Hotfix at

HiPath 4000Andreas


Hoffmann11.1 22.03.12 Known issue solved with this bind at customer, too. Andreas





Hoffmann16.0 17.07.13 Release of SW version OS 60/80 TDM V2R0.96.0 as eeQS Andreas


Hoffmann


17.0 15.10.13 Release of SW version OS 60/80 TDM V2R1.4.0 as GA AndreasHoffmann

17.1 25.10.13 Release of SW only for HiPath 4000 AndreasHoffmann

1.2 Release notes history

Version Date Changes

3.0 15.09.09 Release of SW version OS 60/80 TDM V2R0.20.0 eeQS

3.1 30.09.09 Release of SW version OS 60/80 TDM V2R0.20.0 as GA

3.2 18.12.09 Release Note correction for Konftel conference unit

4.0 15.01.10 Release of SW version OS 60/80 TDM V2R0.31 as eeQS


5.0 25.06.10 Release of SW version OS 60/80 TDM V2R0.43.0 as eeQS


5.2 30.07.10 Release of SW version OS 60/80 TDM V2R0.43.1 as Hotfix










10.1 03.11.11 Additional Resolved Issue added

10.2 23.12.11 Release of SW version OS 60/80 TDM V2R0.65.1 as Hotfix at HiPath 4000


11.1 22.03.12 Correction at list of known issues / issues resolved








17.1 25.10.13 Release of SW version only for HiPath 4000


1.3 Product version history

List of all released Software Versions since Major Software Release (M3), i.e. all Software Releases inPRISMA/SWS having been released within this Product version:

Software version(e.g. Vx[.y] Rm.f.h)

Production version(e.g. APS)

Date Remarks

V2 R0.20.0 OS 60 /80 T 15.09.09

V2 R0.31.0 OS 60/80 T 15.01.10

V2 R0.43.0 OS 60/80 T 25.06.10

V2 R0.44.0 OS 60/80 T 10.09.10

V2 R0.44.1 OS 60/80 T 15.09.10

V2 R0.50.0 OS 60/80 T 17.12.10

V2 R0.52.0 OS 60/80 T 25.02.11

V2 R0.52.1 OS 60/80 T 01.04.11

V2 R0.58.0 OS 60/80 T 08.06.11

V2 R0.65.0 OS 60/80 T 28.10.11

V2 R0.65.1 OS 60/80 T 23.12.11

V2 R0.81.0 OS 60/80 T 07.03.12

V2 R0.87.0 OS 60/80 T 15.05.12

V2 R0.91.0 OS 60/80 T 17.08.12

V2 R0.93.0 OS 60/80 T 29.10.12

V2 R0.95.0 OS 60/80 T 15.03.13

V2 R0.96.0 OS 60/80 T 31.07.13

V2 R1.4.0 OS 60/80 T 15.10.13

2 Important InformationThis section lists important information that affects the OpenStage 60/80 TDM product.

Because of a critical error in V2R0.95.0 there is the only possibility to bring other SW(upgrade or downgrade) on a phone where V2R0.95.0 is installed when using theinstallation via memory stick. (See chapter V2.1 / V2.1.1)

Start-up: Sporadically, the phone may perform two reboots after a power cycling or forced restart (byupdate or otherwise) before coming in service.

Timestamps in the tracelogs will not reflect the actual time and date.

Usage of the new delivered prepare.img is important for phones with new displays,when you will update SW via USB-Stick.


2.1 Installation

The software can be installed via USB method, via HiPathManager SW-transfer at H3K and via TSDMat H4k.Some USB memory sticks will not be indentified as an USB memory stick by the phone, if that is thecase try another stick type or manufacturer. Advisable and tested USB memory sticks are:

Description VendorVendorproductnumber

EAN Vendor ID Product ID

KingstonDataTravelerUSB2.0 1GB

Kingston DTI/1GB 0740617086102 0951 1603

KingstonDataTravelerUSB2.0 2GB

Kingston DTI/2GB 0740617090185 13FE 1D00

Corsair FlashVoyager

USB2.0 4GB

Corsair CMFSUB2.0-4GB

0870584006527 090C 1000

PNY OutdoorAttach

USB2.0 1GB

PNY P-FD1GBOUT-BX

3536401506737 13FE 1A00

2.1.1 Manual USB Method- Copy the official SW bind (OS_..._TDM_V2_R1_4_0.bin) and the file prepare.img to the root

of the USB stick. The memory stick should contain no other files and be new formatted withFAT.

- Remove USB stick from PC.- Power off the phone.- Connect USB stick with USB master port of the phone. You might need a standard USB

extension cable to connect the stick with the phone.- Power on the phone. If the phone does detect the USB stick correctly, you will see the

following output on the LCD:SLBL: 1.1.0_001x_hs (x depends on production)Boot: 1.3.1_001x_hs_nand128 (x depends on production)

AUX power detectedUSB mass storage device detectedEnter update code: _

- Enter update code using the FPKs. Update is only starting if the correct FPK sequence isentered: 0167. FPKs are counted from top to bottom: the topmost FPK is refered as 0 andthe lowermost as 7. When you do not press any FPK or enter a wrong code the phone willcontinue with booting the phone application.

- If the correct FPK sequence is entered, the USB update starts. Update progress can beobservered on the LCD.

- Update progress finished when you see the following text:Update script succeeded.Copy logs to USB sick directory log//Copy logs to USB stick done.Unmounting USB device and exitPlease remove USB device to reboot!

The update process copies some log files to the USB stick, that you will find in the log-directory of the stick.

- Disconnect USB stick from phone. If update has been successful in the previous steps thephone will do an automatic restart. It will start up with the new SW bind.


2.1.2 HiPath 4000 TDM Software Download Manager (TSDM)Additional to HiPath4000 Assistant TSDM documentation following information is very important:

When using TSDM for SW deployment in B-Channel replication modus, following steps aresuggested:

1.) add column "Alt Firmware" at the TSDM Main Page via "Devices" -> "Column Selection",choose "Alt Firmware"

2.) choose a device as source for the replication with the "Alt Firmware", you want to download tothe destination endpoints (if "Alt Firmware" field is empty, no Firmware for replicationavailable)

3.) if there is no source device with the correct "Alt Firmware", download the SW with source"file", you want to replicate

4.) after download from file, "Alt Firmware" and "Firmware" are that from the SW file and you maystart the B-channel replication

Important for SW upgrade at HiPath 4K via replication for scenarios with OST phone adapters:Slave Phone can't be used as source for B-channel replication, if the bind of the slave phone is older thanV2R0.81.0.In such cases we propose to make SW upgrade of the bind from system via D-channel.

For software installation at H4K in special scenarios H4K Patches are necessary (see chapter 5.6)

2.2 Upgrade / Update

Not applicable for this product.

2.3 Fallback


2.4 Security Considerations


2.5 Special settings and instructions

2.5.1 Creation of Logo FilesFrom version V2R0.65.0 onwards the background from the Skin Display changed and logo files needsa new background.

In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/80 isdescribed. This description is based on Adobe Photoshop, but any similar graphics software can beused as well.

Because of performance issues, half transparency in the alpha channel of the PNG files is not allowedon OpenStage phones. Therefore only 100% transparency or no transparency is used in the phonesUI elements.


Select the Background ColorFor production purposes, we set the background color to the background color of the skin currentlyselected on the phone. Later, the background color will be replaced by transparency, which facilitatesplacing a logo on a gradient background. The following table lists the hexadecimal values, as used inHTML:

AdobePhotoshop:Click on theBackground Color

icon on the Color palette group, then type the color code without leading "#" into the # field)

2.5.2 Usage of power supplies (PSU)One PSU at the phone is necessary (otherwise the phone will come up in emergency mode).

2.5.3 HeadsetsAt HiPath 4000 the headset should be set with indication as standard for the subscriber.AMO: change-sbcsu:stno=xxx,opt=opti,headset=withind;

The user has to set the kind of headset that is connected at: Settings User Audio SettingsHeadset socket. (Bluetooth headsets are not affected by this configuration parameter.) It is importantto set the parameter correctly. DECT headsets have to be set to Cordless headset, while the wiredheadsets have to be set to Wired headset. The third parameter Conference unit is for the Konftelconference unit.

Supported headsets can be found under:

http://wiki.unify.com/index.php/OpenStage_Headsets

2.5.4 Conference unitSupported is only the Konftel 60W conference unit, for wired connection only together with theconnection cable (Konftel articlenumber: 900103403) for Konftel 60W and Unify OpenStage phones.

The user has to set following parameter to Conference unit: Settings User Audio SettingsHeadset socket.

2.5.5 Canonical settingsThe canonical settings in the Adminmenu under Local functions Locality should be set for a correctsynchronisation of Outlookcontacts via OpenStage Manager. The settings can also be set with theOpenStage Manager under Settings Expertmode.

Phone Type Skin Color CodeOpenStage 60 Silver Blue #E7E7E7OpenStage 60 Anthracite Orange #424242OpenStage 80 Silver Blue #E7E7E7OpenStage 80 Anthracite Orange #424242


2.5.6 OpenStage ManagerConnecting the OpenStage Manager to the phone manually:Connect the phone with an USB cable to the PC. A RNDIS-driver is needed on the PC to have anUSB-networkinterface. The USB-networkinterface needs an IP address in the same range like thephone. In standard the phone has the IP address 192.168.200.1 with subnetmask 255.255.255.0 butis changeable in the adminmenu. A userpassword has to be set in the usermenu at the phone. At theOpenStage Manager you have to enter the IP address of the phone and the before givenuserpassword to connect it.

2.5.7 KeymodulKeymodules are not hot plugable.One or two OpenStage 60 or 80 keymodules are supported.

2.5.8 Web-based Management (WBM)Only the trace configuration feature is supported for TDM at the WBM.

2.5.9 Memory monitorThe memory monitor under Admin Maintenance is activated as standard. The memory monitorreboots the phone in two ways, when the phone memory reaches the set values. The first way is theHigh threshold value which reboots the phone out of the set working hours (Working H.Start andEnd. The second way Low threshold also can reboot the phone during the working hours.

3 Reported Problems / Symptoms under Analysis

ICTS Ticket MR / CQ Summary Work-around

4 Restrictions, Workarounds and Hints

4.1 Restrictions

- Voicedialling is not supported.- OpenStage TDM phones are not working on STHC and SLMQ boards.

4.2 Workarounds / Hint


5 Changes

5.1 New in this release

5.2 Implemented change requests

CR Number MR / CQ Summary

5.3 Resolved Reported Problems / Symptons

ICTS Ticket MR / CQ Summary

NA10409513 I29450 Local phonebook not complete after OSM transferI07237 Increase of Volume Range on OpenStage phones

6 Hardware and software compatibilityThis section lists the supported hardware and software for the OpenStage 60/80 TDM product.

6.1 Hardware revisions

6.1.1 Phones

Server model Revision

OpenStage 60 TDM ice blue S30817-S7303-A101-28 or higher

OpenStage 60 TDM lava S30817-S7303-A103-4 or higher

OpenStage 80 TDM S30817-S7304-A101-16 or higher


6.1.2 Newer Hardware Revisions of OpenStage 60/80

For further informations regarding the new Hardware revision of OpenStage 60/80 please usethe following info:

# ----------- Begin Service-Info-------------------#

Newer Hardware Revision of OpenStage 60/80

Affected hardware:

OpenStage 60 TDM OpenStage 80 TDM

Due to a minor hardware redesign of OpenStage 60/80 TDM phones the hardware versionsoutlined below require at least a SW version mentioned below. Please do not downgrade theSW on this phone. It already contains a correct SW version. Please inform your administrator.Affected telephones and SW to be used:

OpenStage 60/80 TDM: Please use software version V2R0.91.0 or higher.

Caution: If phones with hardware versions outlined below are operated with lower SWversions than indicated above the display quality and Sensor-Key functions will be impaired.

If your environment does not allow using the correct software version, please contactyour service center for immediate help.

The following phones (hardware versions) therefore contain the TDM software V2R0.91.0 orhigher

S30817-S7303-A101-49 + (OpenStage 60 T iceblue) S30817-S7303-A103-25 + (OpenStage 60 T lava) S30817-S7304-A101-36 + (OpenStage 80 T)

# ----------- End of Service-Info-------------------#

6.2 Firmware releases


6.3 Loadware releases



6.4 Software releases

Product Software Version Release Date G-DMS Note

Phone software OpenStage 60TDM V2 R1.4.0 15.10.2013

INF-14-000019

Phone software OpenStage 80TDM V2 R1.4.0 15.10..2013

INF-14-000019

Prepare.img V1 R0.4.0 07.07.2011

6.5 Operating systems (including security alerts)


6.6 Compliant products (compatibility matrix)

Product Family ProductPreferred Software Versions

Version Status G-DMS Note

HiPath 3000 HiPath 3000Server

V7 R6.10.0 or newerV8 R6.1.0 or newerV9 R2.5.0 or newer

GAGAGA

INF-12-000086INF-12-000117INF-13-000485

HiPath 4000 HiPath 4000Server

V4 R4.3.0 or newer (1)

V5 R1.7.0 or newerV6 R2.14.0 or newer

GAGAGA

INF-11-000238INF-13-000195INF-12-000612

OpenStageManager

OpenStageManager V3 R2.2.0 or newer GA INF-13-000571

OpenStageRNDIS

OpenStage_RNDIS_Wizard V2 R2.6.0 or newer GA

part of OST Manager andCall Bridge Collection

CallBridgeCollection

CallBridgeCollection V2 R3.0.1 or newer GA INF-12-000139

(1) Necessary patches:MSC22438 (included in Hotfix V4R4.3.15)(For software installation at H4K: When the phone is master behind an OST Phone adapter and theslave is an analog endpoint)


7 Service information

7.1 Management information base

Product forwards SNMP traps according to a MIB:


7.2 License management

This product is certified for the following:

CLS: CSC: Other Licensing: If you are using others, please describebelow:


7.3 Remote serviceability


This product is certified for the following:

SIRA: HiSPA: SSDP: RTPatch:Other Remote Serviceability: If you are using others, please describe below:

Type ofInstallation

Transfer time via SIRA/HiSPA/SSDP Installation Time

InitialInstallation

DeltaInstallation

Hints for remote serviciability:

7.4 Product and diagnostics structure in G-DMS/ SWS and ICTS

Only for Service / not in the customer document!


7.4.1 Product Structure

Structure in G-DMS / SWS

Main Category Clients & DevicesProduct Family OpenStageProduct OpenStage 60 TProduct Version OpenStage 60 T V2Product Item # P30152-P1459-A300-22 (V2 R1.4.0)

Structure in G-DMS / SWS

Main Category Clients & DevicesProduct Family OpenStageProduct OpenStage 80 TProduct Version OpenStage 80 T V2Product Item # P30152-P1459-A400-22 (V2 R1.4.0)

7.4.2 Diagnostics Structure

Structure in Case Tracking System ICTS

Product Family CLIENTS-DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 60 TDMProduct Version OpenStage 60 T V2Software Version P30152-1459-A300-22 (V2 R1.4.0)

Structure in Case Tracking System ICTS

Product Family CLIENTS-DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 80 TDMProduct Version OpenStage 80 T V2Software Version P30152-P1459-A400-22 (V2 R1.4.0)

7.5 Diagnostics requirement

See OpenStage TDM Trace Guide How to INF-10-000511


8 Documentation referenceThis section contains information about the OpenStage 60/80 TDM product documentation.Only for Service / not in the customer document!

Engl

ish

Documents Hyperlinks Remarks

E-DOCU Start E-DocuProduct E-Docu OpenStage 60 TDM

OpenStage 80 TDMInstallation Installation and QRG QRG = Quick Reference GuideUser Guide (HiPath 4000) User Guide (HiPath 4000)User Guide (HiPath 3000) User Guide (HiPath 3000)Quick Reference Guide Installation and QRG QRG = Quick Reference GuideAdministrator Manual Administartor DocumentData Sheet Data SheetC-SWS Start SWS Main Page

9 AttachmentNot applicable for this product.