Openreach New Site Builder's Info Pack

Builder’s guideto telecommunications

infrastructure and installation

3 Welcome to Openreach4 How to contact your nearest newSites office6 Make the Openreach newSites office your first port of call8 The Openreach policy for the supply of telephony services

on new developments9 Diversionary works affecting Openreach9 Avoiding damage to the Openreach underground network

10 Miscellaneous charges and how they apply11 Making the infrastructure work for you12 Arrangement of carriageway roadcrossings13 Arrangement of mains services14 Jointing chamber construction JBF 104/10616 Optional pre-formed chamber system17 Non-standard frames and covers18 New External Termination Point (NTE)20 Entry into houses/maisonettes – method22 Entry into flats and business properties24 Openreach standard wiring guide27 Broadband provision28 Diverse routing28 Blown fibre tubing29 Wayleaves29 Lightning protection30 The Openreach payments process32 newSites stores list35 newSites stores order form

Contents

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Welcome to OpenreachOpenreach was launched in January 2006 to provide installation andmaintenance services on behalf of Communications Providers. We areresponsible for the ‘first mile’ of the national access network – where millions of calls, web searches and business deals are started each day.

Our 25,000 Openreach engineers support and maintain the wiring, fibres andconnections which link millions of homes and businesses in Great Britain to thenetworks of Communications Providers. Over the course of a year, they make3.5 million customer visits across the length and breadth of the country.

As part of Openreach, the newSites operation is committed to ensuring allCommunications Providers have transparent and equivalent access to thelocal network.

The Openreach missionOpenreach seeks to be the connectivity partner of choice for CommunicationsProviders, connecting their customers’ premises to telecommunicationsnetworks via fixed-line local access and backhaul connections. Underpinning this is a commitment to treat all our customers in the same wayand develop our network to support their businesses.

We are dedicated to: n Ensuring equal access to the services and assets associated with the local loop

and the copper wires that run between telephone exchanges and end users n Providing our customers with all the benefits of our network experience and

expertise while being independent and accessible to all n Accelerating the broadband revolution while improving service and reliability n Reinventing the infrastructure to support the continuing success of the UK

telecommunications industry

Find out more about Openreach by visiting www.openreach.co.uk

Ownership of network apparatus and contracting partyThe network apparatus/equipment to be installed at your development will beowned by British Telecommunications plc (‘BT’), and all references to‘Openreach’ in this document should be read accordingly. Openreach is anoperating division of BT responsible for the physical layers of the BT access andbackhaul networks. Similarly any contract with a developer will be with ‘BT’.

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Office Local Number/E-mail

1 Glasgow 0800 389 [email protected]

2 Edinburgh 0800 389 [email protected]

3 Newcastle 0800 212 [email protected]

4 Lancs & Cumbria 0800 731 [email protected]

5 Manchester 0800 731 [email protected]

6 Liverpool 0800 731 [email protected]

7 Leeds 0800 [email protected]

8 Sheffield & Lincs 0800 169 0338 [email protected]

9 Swansea 0800 731 [email protected]

10 Kidderminster 0800 731 [email protected]

11 Nottingham 0800 [email protected]

12 Felixstowe 0800 592 [email protected]

13 Bedford 0800 731 [email protected]

14 Bristol 0800 373 [email protected]

15 Oxford 0800 731 [email protected]

16 Romford 0800731 [email protected]

17 Crayford 0800 731 [email protected]

18 Southdowns 0800 234 [email protected]

19 Southampton 0800 234 [email protected]

20 Plymouth 0800 212 [email protected]

21 Belfast 02890 [email protected]

How to contact your nearestnewSites office

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1

14

2

16

7

5

17

2

9

3

6 8

10 1112

15

181920

214

13Bedford

Cumbria

PLUSDial Before You Dig

0800 917 3993The Openreach

one-stop cable route checking service

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The newSites team is here to assist youprovide a communications network to meetyour customers’ needs. We can help you atevery stage of your development.

Openreach is the preferred supplier in thecommunications market and by workingclosely with you we can design and buildthe network which ensures your customershave access to the latest services offered bythese suppliers.

This installation guide will assist you atevery stage of your development.

What we will needfrom you:

n Confirmation of planning permissionbeing granted.

n Details of your site location and a scaledlayout plan.

n Floor plans for all the properties on thedevelopment.

n Proposed site start date and proposedfirst occupancy date or when the firsttelephone line will be required i.e. liftlines, as these are usually required quiteearly in the construction phase.

n Council addressing for the site as soon asit is available to enable us to update ourrecords and improve provision times forour mutual customers.

n A copy of any agreement or licence youhave with the local highway authority –e.g. Highways Act 1980 Section 184 or278 agreements – where your workimpacts on the Openreach apparatus inthe existing public highway.

All work must be carried out within therequirements of the Health & Safety WorkAct 1974 and Management of Health &Safety at Work Regulations 1992 and anyother legislation or regulations that affectthe task in hand. In particular, yourattention is drawn to the ConstructionDesign Management Regulations 1994 andthe Construction (Health, Safety andWelfare) Regulations 1996.

Make the Openreach newSites officeyour first port of call

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What we will give youin return:

n Information on how to gain access toOpenreach plans via Maps by Email(MBE) for those who use the Internet (freeservice). Failing this, we will supply papercopies of the plans showing the relevantexisting Openreach plant, but this doesincur a small charge.

n Applications for access to MBE can bemade via www.openreach.co.uk. Forother enquiries about Maps by Email, callour helpdesk on 0800 169 3849 or [email protected]

n Technical standards and specifications foreach stage of your installation.

n Enough material to enable you tocomplete the proposed works.

Your newSites office is available for fullconsultation (Monday to Friday) and willhelp to arrange contracts for plantinstallation on-site when you need them.

We also provide a FREE service to help youlocate our underground network and avoidcostly damage. To take advantage of this,just Dial Before You Dig on 0800 917 3993.

You will be assigned your own newSitesteam who will make regular contactthroughout the programme to help youmark out the best routes for Openreachplant, arrange for the provision of allOpenreach materials and organise theinstallation of main cables whenyou’re ready.

Since the role of the newSites team is tooffer advice and ensure that everything goesto plan, an early meeting is recommended.

You can reach the right people quickly andeasily via a single contact number – 0800616 866 – between the hours of 08.30 –16.30 Monday to Friday. Landline calls willdivert automatically to your local office.Alternatively see map on page 5 for yournearest office.

The Openreach newSitesteam can be contacted atany stage of thedevelopment

At outline planning stage or whenpermission has been granted, our designerscan look at your initial proposals, outlinemain routes for Openreach cables, andprovide all that is necessary for you to plansupplies to your development. Openreachwill require a minimum of four weeksnotice before on-site work commences. Thiswill allow for the proposed design lay-out tobe planned. If this notice period is notgiven, then a charge may be levied for apremium service.

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1 It is the responsibility of the OpenreachnewSites representative to inform you of thechosen method of connection to theOpenreach network. This will be determined byavailability in your locality. If you prefer analternative method of service to that proposed,then this will be considered but additionalassociated costs may apply. OpenreachnewSites will endeavour to issue proposals foryour site within a four week timeframe prior toyour intended site start date. However, if yourequire a proposed layout in advance of this, apremium service charge will be applied.

2 It is important that your designated OpenreachnewSites office is supplied with acomprehensive final plan of the site layout,ideally including all postal addressingassociated with your new development. Anysubsequent amendments or layout changes tothe original proposal will require updating andthis will need to be amended by your newSitesdesigner to ensure that a bespoke service isdelivered. Please note: Any re-work requestswill incur relevant charges.

3 We will seek a written agreement in the formof a wayleave from you which will give uspermission to install and keep apparatus onsite to serve your prospective customers. If youare building multi-occupancy properties – forexample flats or apartments – the wayleavemust also include wiring up to and includingthe Openreach Network Termination Point(NTP) at each property.

4 Should you wish to install Openreach plantunder contract within the confines of your site,we will agree for you to proceed providing thatthe necessary quality and safety standards canbe met. However, work on our existingnetwork can only be carried out by our ownaccredited engineers and designatedcontractors.

5 Openreach will advise on site on all technicalspecifications including the use of all Openreachmaterials and the positioning of plant.Openreach equipment should only be used forthe installation of our own network. Any otheruse will be deemed to be inappropriate andlegal redress will be sought. If Openreach storesare lost, damaged or misused, the cost ofreplacement will be invoiced against yourcompany.

6 In the case of flats or apartments, where youwish to provide service to individual flats beyondthe intake duct, we will provide materials toserve each flat. We would, however, require youto provide the conduit and/or cable tray.

The Openreach policy for the supply of telephony services on new developments

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7 Openreach will provide network to an externalNTE or to an internal NTE/DP normally locatedwithin three metres of entry into the premises.Charges may apply for other arrangements.

8 Whilst construction is in progress, the newSitesrepresentative will inspect the work beingundertaken on behalf of Openreach. Any sub-standard work found on site will be noted andthe site agent will be informed. On-sitepayments cannot be made until all work hasbeen quality checked and any faults have beencorrected to Openreach standards.

9 Any payments for work carried out onOpenreach’s behalf will be made in line withthe Inland Revenue’s Construction IndustryScheme. Guidance is available atwww.hmrc.gov.uk/new-cis/index.htm

10 Where there is a need for additional protectionor diversion works to our existing network,Openreach will require payment of theestimated costs, in advance, as provided for inthe New Roads And Street Works Act 1991Code of Practice.

11 It is the Openreach policy not to share anyinfrastructure with any otherlicensed/unlicensed operator. Please contactyour newSites team if you require furtherinformation.

12 Openreach will not normally be involved withthe installation of internal extension sockets orassociated cabling beyond the OpenreachNetwork Termination Point (NTP). However, wecan put you in touch with the correctOpenreach department who can provide adviceand guidance and even undertake such workon request.

13 With the exception of pre-formed chambers,Openreach materials will be delivered free ofcharge on request. We operate a single day perweek delivery service to all regions. Thereforeearly notification of requirements is needed. Ifmaterials are required urgently, a small chargecould be incurred.

14 The network apparatus/equipment to beinstalled at your development will be ownedby British Telecommunications plc (‘BT’), andall references to ‘Openreach’ in thisdocument should be read accordingly.Openreach is an operating division of BTresponsible for the physical layers of the BTaccess and backhaul networks. Similarly anycontract with a developer will be with ‘BT’.

Work affecting existingOpenreach plant

When our network plant and equipment isaffected by the work of others, Openreach, incommon with other utility companies, has tofollow the correct legal procedures. This helps toestablish important details such as who must payfor any alteration work and also helps todetermine the timescales which you can expect usto work within.

If your work is likely to affect Openreach plant –for instance where your site interfaces with theexisting public highway – you should contact ourNetwork Alterations team to discuss the possiblecost implications.

We can supply a budget estimate of the possiblecosts of alteration works, free of charge, normallywithin 20 working days of your request. This willinclude an estimate of our costs for carrying out asite survey and producing a detailed estimate andscheme design and will give you the financialinformation to help with your own budgeting andenable you to consider possible alternatives ifnecessary.

When your plans are firmed up, you will need toissue formal legal notices. This will be determinedby the precise nature of your work and thearrangements you may have with the localHighway Authority.

Because our network is very complex, noticesshould be given as early as possible so that we canidentify all possible alternatives, and to enable us todesign the most cost effective alteration scheme.This will result in overall savings for your scheme.

Please note thatOpenreach complieswith the New Roads andStreetworks Act 1991Codes of Practice.

Diversionary works affecting Openreach

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We aim to produce the detailed estimate andscheme design, normally within 25 working days.

The programme timescales for completion of thephysical diversion work can then be agreed andwill depend on the scale of the works required.

Avoiding damage to theOpenreach underground network

Openreach has an extensive underground networkthat can be located inside and/or on the perimeterof a site. This network is vulnerable to excavation-related damage unless appropriate precautionsare taken.

The precautions for avoiding damage tounderground utility plant are contained within theHealth & Safety Guide No. 47: ‘Avoiding Dangerfrom Underground Services’. This documentstresses the need for the availability of utility planson site and the use of safe digging practices.

To obtain a more precise location of Openreachapparatus (either within your site or on the adjoiningground) and help avoid costly damage, contact:

Dial Before You DigTel: 0800 917 3993Fax: 020 8326 4050

Email: [email protected]

An Openreach representative will visit your siteand discuss and/or mark existing Openreach plant.Please note: This is a FREE service.

In certain circumstances, miscellaneous charges may be levied on developers and/ortheir contractors.

Miscellaneous charges and how they apply

Misuse and/or damage to plant

Openreach equipment is provided to you free ofcharge. However, it should not be misused.Openreach equipment should be used only for thepurpose for which it is intended, i.e. Openreachnetwork infrastructure. If Openreach stores itemsare lost, damaged or otherwise misused, yourcompany will be charged for the cost ofreplacement.

The Openreach contract states: “Withoutprejudice to any other rights or remedies availableto Openreach, the contractor shall indemnifyOpenreach against all loss or damage to anyproperty belonging to Openreach arising out ofacts or omissions of the contractor, its employees,agents or subcontractors in relation to theperformance of the contract.”

If work is undertaken on behalf of Openreach, theterms and conditions of the contract are deemedto have been accepted.

Requests for underground services

It is the responsibility of the Openreach newSitesrepresentative to tell you the method we will useto provide service to your site. Our preferredmethod, if overhead lines are in the proximity, isby telephone poles and overhead wires. If youinsist on an underground service, your companywill be invoiced for the costs of survey time, storesdelivery, work required to connect your duct tothe Openreach network, and any associatedlabour charges.

Requests for premiumproposals and changes to site proposals

Once Openreach newSites has received the finalplan of your site, we will endeavour to issue youwith layout proposals four weeks prior to yourintended site start date. If you require a layoutmore than four weeks ahead, or for costingpurposes, a charge will be applied.

Once a designed layout of the Openreachinfrastructure has been provided, all subsequentrequests for revisions or amendments will becharged for.

Plant location map requests

We will refer all requests for information about thepositioning of our plant to our Map by Emailservice which is available athttp://www.openreach.co.uk/orpg/networkinfo/locatenetwork/mapbyemail.do

If you prefer not to use this service and requirepaper copies to be sent by post, a fee (availableon request) will be charged, payable by return tothe Openreach newSites office.

The charges

Charges are available on request from yournewSites representative.

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If your development requires infrastructure work or build services, let Openreachprovide you with a quotation to meet your specification.

Our fully trained specialist will visit your site, discuss your requirements, agree aspecification and give you a written quotation for this work. We will then send you awritten agreement setting out the terms upon which we will provide the service to you.

Making the infrastructure work for you

Data Cabling Services

n Category 5e and Category 6 Wiring (1 point to20,000 points) from a full range ofmanufacturers

n Fibre Optic Backbones, Inter-building andCross-campus, Single mode, Multimode andOM3 grade

n Integrated voice backbone cablingn Cabinets, Open-frames and Patch Panelsn Active Equipment Provision and Patchingn Tracing, Testing and Site Documentation

Voice Cabling Services

n Pre-wiring of Internal Line Jack Unit/OutletPoints

n Internal/External Multi-pair structured cablingInstallations

n Customer distribution frames, and distributionpoints

n Tap and verification of existing circuits, Tracing,Toning and Site Documentation

n Installing and Testing Handsets

Let us meet your needs

If you would like a written quotation please ringthe 0800 number listed for your location on themap of Britain page with your name andtelephone number and we will arrange a visit.

Cabling ContainmentServices

To protect your cabling from damage we install afull range of cable containment as follows:

n Dado and Skirting Trunkingn Galvanised Cable Trayn Wire Cable Basketn PVC and Metal Round Conduitsn PVC and Metal Trunkingn Flexible Conduit (Kopex)n Underground Ducts and Draw pitsn Catenary Wires (Overhead)n Floor outlet boxes (False Floors)

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Carriageway

Openreach 90mm PVC duct

Draw rope through duct and fasten to a stakeeach side of road crossing

600

Finished road level

Other services

Openreach

600 min700 max

600 min

All round separationfrom other services

Notes:

1. All PVC duct and drawrope supplied by Openreach

2. Kerbs to be marked each side of road crossing

3. All PVC duct to be laid as straight as possible

Dimensions in mm

Road crossing laid on new estates by a developer

Duct plug Duct plug

Drawrope

Drawrope600

Arrangement of carriageway roadcrossings

Fig 1

Fig 2

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n Duct laid beneath a carriageway crossing mustbe 600mm cover from final surface levels and,for engineering reasons (NJUG 7), 600mmseparation from other services laid in parallel or150mm if laid at right angles (see Fig 2).

n Road crossing requires 600mm separation fromother services to allow construction ofOpenreach underground joint boxes without theneed for fixed bends.

n Where Openreach duct crosses the carriageway,adjoining kerbs are to be marked temporarilydenoting location of duct positions (see Fig 1).

n Openreach duct to be laid on outer edge ofservice trench to facilitate box building.

n A drawrope is necessary. It is to be insertedthrough the duct and secured to the markerposts at both ends of the crossing to facilitatefuture cabling operations. The appropriate ductplug should be fitted to either end of duct (SeeFig 1).

n Cable marker No2 will be required at siteentrance/boundary to ensure link upidentification for Openreach contractors.

n Plug Duct 4B n Plug Duct 4C

Dimensions in mm

Carriageway

Lampstandard

430

690

960

1255

1550

1720

2000

Out

side

stop

valv

e

ElecI

vAltpos’n

280 170 295 295 270 260 430

Elech

v

CableT

V

Eleclv

Gas

Wat

er

Telecom

ms

450

600

250

600

900

350

Recommended arrangement of mains in a 2m footway

n Installation of Openreach services is to beexecuted using either 50mm or 90mm internaldiameter grey PVC duct supplied by Openreach.

n Please be aware that Openreach ducting canonly be used for telecommunications equipmentapproved by Openreach.

n All runs should be laid as straight as possible,and deviations should be made by carefullybending the ducts or by the use of pre-formedOpenreach bends.

n There should be no more than one pre-formed90° bend in any single run of duct. Pre-formed90° bends should not be installed in any ductlinking two Openreach joint boxes. Footpath orservice strip ducting must be laid at 350mmdepth of cover (NJUG7) and 450mm cover incustomer’s premises.

n All space alongside the duct is to be backfilledwith granular fill to a thickness of not less than75mm. All duct is to be provided with adrawrope after installation, unless localagreement is made to substitute the drawropefor lead-in cable.

n Please notify your newSites team when duct hasbeen laid and is ready for inspection.

n Copies of the NJUG7 recommendation on thepositioning of utilities mains and plant for newworks can be obtained from: The National JointUtilities Group Secretariat, 30 Millbank, LondonSW1P 4RD.

Arrangement of mains services

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Pre-formed chamber system

A pre-formed chamber system, producedby Salmor Industries Ltd. has beenapproved by Openreach for use bydevelopers.

Developers have the option to choose this de-skilled, fast-track method of construction whichdoes away with the need for specialist box buildingteams and concrete backfill. Complete chamberscan be constructed from excavation toreinstatement in little more than an hour.

Known as the Quadbox, the system comes instandard 150mm deep structural twinwall ringsections providing maximum flexibility andstrength. Jointbox Modular Footways (JMF) 102,104 and 106 are the Openreach approvedversions.

Box furniture items slot into moulded pocketswithin the chamber doing away with therequirement to cast-in fixings or to drill on site.Duct entries are also easy to achieve using astandard hole saw mounted on a cordless drill.

The Quadbox’s modular design makes it perfectfor overbuilding on existing ducted networks.Existing cables can be managed through thechamber walls and duct entries can be cut in anylocation. Chambers can also be benched to avoidexisting services.

As well as saving time and skilled labour, this pre-formed system also has numerous health andsafety benefits.

The Quadbox does not form part of Openreach’sfree stores listing available to developers. It willneed to be purchased direct from themanufacturer.

For information, go to:www.salmor.co.uk/bodies/modular.htm

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Non-standard frames and covers are increasingly being fitted by councils and developerson new developments, shopping precincts and pedestrianised areas. While they may besympathetic to the surrounding paved areas, these frames and covers are unapproved andcannot be lifted by traditional means – ie with a Key Joint Box No 5.

Non-standard frames and covers

Openreach will take legal proceedings against anydeveloper who fits non-standard covers and willclaim damages and costs against them.

Approved frames and covers can be recognised bythe embossed markings on each end of the plate.On one end are the markings EN124 (the EUstandard), B125 (the class of EN124) and the BSKitemark. On the other are the identifier of themanufacturer (SID or SGP), the year ofmanufacture (03, 04 etc) and the BT identifier.These are the only frames and covers that canbe used.

Openreach engineers are under strict instructionsnot to attempt to lift non-standard covers until alocal risk assessment has been completed. Thecovers may be too heavy and the engineers’standard tools may not be suitable. They couldput themselves and the public at risk byattempting to lift the covers without theappropriate tools.

If you are unsure about the frame and cover to beused, please contact your newSites representativefor guidance.

The preferred supplier is Salmor IndustriesLimited. For information, go to: www.salmor.co.uk

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This guide outlines the construction ofjoint boxes which allow the connection of a property’s telephone supply to the mainnetwork.

The joint box diagrams opposite and specificationsbelow refer to a JBF 104 and 106 type boxeswhich are the most common on newdevelopments. Box designs and specifications mayvary. This will be determined by the duct lay-outand whether multi-way ducts or majorroadcrossings need to be incorporated into thenetwork design.

Materials

n Bricks (B3921 engineering)n Cement (BS12 ordinary mix,

3 parts sand to 1 part cement)

Specifications

n Base150mm concrete base to be clean and level.

n BrickworkAll brickwork to be keyed in at corners andpointed.

n Frame and coverFrame and cover frame to be set on a mortarbed and fitted squarely to box structure. Liftingkeys for these covers can be purchased from thefollowing supplier: TW Engineering, Angular House, Eagle Road,Quarry Hill Industrial Park, Ilkeston, DerbyshireDE7 4RB Tel: 0115 932 3223.Description: Lifting Key No5. Item code: 129320.

n Duct EntriesDuct must not enter through corners and be noless than 75mm from the side wall. Duct toenter wall 350mm minimum depth from top offrame and cut flush. Duct to clear base by100mm minimum.

n BoltsFour bolts to be fitted in each box to allowinstallation of ironwork.

n StepA step is required in all boxes with a depthgreater than 700mm and two steps if greaterthan 1050mm.

Internal dimensionsLength: 915mmWidth: 445mm

JBF 104Depth: (B) 600mm

(C) 750mm(D) 900mm (min depth for road crossing)JBF 106(E) 1050mm(F) 1200mm

Any deviation from these measurements must beauthorised by your newSites team.

(See diagrams opposite)

Footnote: These illustrations are a guide.Detailed technical drawings are available

from your newSites team.

Jointing chamber construction JBF 104/106

8

4

Correct standard of finished box

Unacceptable standard of finished box

16

(B) 600(C) 750(D) 900

Cable bearer brackets

Concrete base 150

Duct

Internal dimensions of joint box JBF 104

Brickwork: Stretcher bond

Dimensionsin mm

(not to scale)

75

100 min

Cover frame

50 90

(D)

(C)

(B)

250

175 360

90Roadcrossing

915445

365

175

275

200

Kerb side70

0

Concrete fillet

460

350min

Cable bearer brackets

Concrete base 150

Internal dimensions of joint box JBF 106

Brickwork: English bond

Dimensionsin mm

(not to scale)

100 min

Cover frame

90250

175 360

700

Min depth forroad crossing 900mm

1310610

710

200

Kerb sideConcrete fillet

150min

150min

50Sump tobe fittedin boxes deeper

than 700mm

(E) 1050(F) 1200

(F)

(E)

200min

350min

Duct

90

90

JBF 104

JBF 106

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New External Termination Point (NTE)

Openreach has introduced a New External Termination Point (NTE) to be fitted on theoutside of all new houses for telecommunications services from September 2007.This is now the demarcation point between Openreach’s external network and thedeveloper/customer-provided wiring.

All internal wires beyond the externalsocket will be the responsibility of thebuilder/customer, unless installed andcommissioned by Openreach engineers.

Installation

Lay Openreach grey duct from the footway jointbox (with the socket end presented to the jointbox) and terminate with a pre-formed 90° bend atthe outside of the house wall. Keep duct runs to aminimum depth of cover of 350mm beneath theproposed finish level (450mm under a softsurface).

Supply and install standard 20mm electricalconduit through the cavity wall at a point verticallyabove the end of the service duct.

All duct is to be provided with a lead-in cable afterinstallation. Leave one metre at the house andthree metre tails in the chamber.

Service duct should be cut level, two bricks belowdamp proof course and should be sealed at bothends using Duct Plug 1A, to prevent ingress ofdebris.

External capping 25 and Connector Bend 4 to befitted as required.

Materials available from Openreach

n 90mm and 50mm internal diameter PVC duct,including pre-formed bends and tees

n Grey PVC capping, bend and cover (Capping 25and Connector Bend 4)

n Duct Plug 1An External cable(See diagram on page 19)

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Developers benefit because:n No need to supply and fit backbox for NTE5a.

n All internal sockets are provided by thedeveloper and can be of any design conformingto BS Standard.

n Openreach or its sub-contractors will no longerrequire access to properties for the installation.So there will be no more asking for keys etc andeliminates the risk of soiling or damage torecently completed interiors.

Developers should ensure that the internalextension wiring is planned to emerge through theouter wall and is terminated on the customerwiring side of the New External Termination Point(NTE).

Multi-occupancy buildings (i.e. flats/apartments)will continue to use the existing NTE5a within theproperty for now but Openreach is looking atfurther External NTE/Line Module options.

19

D P C

The following are instructions for the installation of telephony supply into new housesand flats with a NTE5a fitting. Should you require additional information please consultthe Openreach newSites team who will be able to advise you.

Entry into houses/maisonettes – method

Installation

Lay Openreach grey duct from the footway jointbox (with the socket end presented to the jointbox) and terminate with a pre-formed 90° bend atthe outside of the house wall. Keep duct runs to aminimum depth of cover of 350mm beneath theproposed finish level (450mm under a softsurface).

Supply and install standard 20mm electricalconduit through the cavity wall at a point verticallyabove the end of the service duct.

Install an Openreach Back Box or standard single-gang flush steel box in preparation forOpenreach’s engineer to fit and commission themain socket.

All duct is to be provided with a lead-in cable afterinstallation. Leave one metre at the house andthree metre tails in the chamber.

Service duct should be cut level, two bricks belowdamp proof course and should be sealed at both

ends using Duct Plug 1A, to prevent ingress ofdebris.

External capping 25, Cover 101a and ConnectorBend 4 to be fitted as required.


n 90mm and 50mm internal diameter PVC duct,including pre-formed bends and tees

n Grey PVC capping, bend and cover (Capping25, Connector Bend 4 and Cover 101A)

n Duct Plug 1An External cablen Back Box for Openreach main socketn Frame Covern Bracketsn Bearersn Foundation Boltsn Manhole Step required for all boxes deeper than

700mm(See diagrams below and opposite)

20

21

Alternativeentry points

Left: Insidegarage or utility room

Right: External

utility area

A number of options are available for cable entry into industrial units. An appropriatemethod of entry will have been agreed between Openreach and the site developer atthe initial design stage. Any subsequent revision which may be required should alwaysbe agreed with Openreach before execution.

For a more detailed specification of these methods, please refer to the relevant sectionof this guide.

The following are instructions for the installation of telephony supply into residentialflats, apartments and business properties. Should you require additional informationplease consult your Openreach newSites team who will advise you.

Entry into flats and business properties

Installation

Lay 50mm or 90mm internal diameter grey ductfrom the footway joint box with the socket endpresented to the joint box and terminate with a90° pre-formed bend at the inside of the site wall.Keep duct runs to a depth of 350mm/450mmbeneath the proposed external ground level.(Please refer to Installation Guide on Joint Boxesand External Work and Installation Guide onDucting for more information).

For new buildings the section of duct which passesthrough the wall/floor is to be coated with SolventCement Compound 21 and then a dry 3:1sand/cement mixture. Any joints inside a buildingshould also be coated with Solvent CementCompound 21.

Wiring within cavity walls should be installedwithin 20mm conduit to ensure hassle freemaintenance.

It is the developer’sresponsibility to ensure that

all duct seals on site havebeen installed correctly


n 50mm internal diameter PVC duct, includingpre-formed bends and tees (Duct No 56).

n 90mm internal diameter PVC duct, includingpre-formed bends and tees (Duct No 54D).

n Plugs Pressure.n Draw Cord.n Solvent Cement Compound 21.

(See diagram opposite)

22

ImportantAfter installation, seal ducts as follows. Tie drawrope in hole provided on plugspressure and insert plug pressure into end of duct and tighten. This is to preventany ingress of water or gas into the property.Note: It is important that the incoming duct is sited so that access can be madeat all times for service provision and maintenance.

Entry into flats and business properties

23

Installing additional telephone sockets as part of the overall building programme avoidsthe problem of exposed wiring and will enhance the appearance of the finished project.All internal cables/wiring should be run inside conduit to enable future maintenancewhich does not disturb finished surfaces.

The following is a guide for the connection of extension sockets that you may wish toinstall at the time of build or construction.

The provision of all internal wires beyond the first socket or external NTE will normally bethe responsibility of the builder/customer but, if you prefer, we can arrange for the workto be carried out and commissioned by an Openreach engineer at our normal installationrates (please contact your newSites representative for details).

Basic materials requiredThe following materials are not part of ourstandard provision for new housing developmentsand may be purchased locally.

n Back box for extensions sockets n Flush-mounted extension socket pointsn Internal 4-wire cable

Installation of internalextension socketsThis specification defines the work required for theinstallation of concealed telephone extensioncabling and sockets, if carried out by yourelectrician.

Openreach standard wiring guide

24

Please note:The main socket or external NTE must be supplied by Openreach

Note: All extension wiring beyond the main socket or external NTE is owned bythe customer/developer. Any faults attended by Openreach, and proved to becustomer’s own equipment will be chargeable.For service please contact your communications provider.

Installation

Extension cabling shall be run from the Back Boxof the proposed main socket or external NTE, with300mm left coiled within for connection to themain socket or external NTE. Extension socketsshall be mounted on single-gang flush steel boxesconforming to BS 4662:1970. Not more than twoextension cable terminations are permitted to anyOpenreach standard socket.

Extension sockets should be located close topower sockets to facilitate the use of PC modempoints and answering and facsimile machineswhich require both types of supply. However, adistance of not less than 50mm must bemaintained between telephone cables and powercables throughout. Where this is not practical theymust be separated by an acceptable divider ofrigid non-conducting material.

Guide to telephone socket locationMain First Second Third Fourth

Socket Extension Extension Extension Extension

From the options shown within each

column, select your one preferred

location for each socket.

Lounge Lounge

Hallway Hallway

Kitchen

Master Bedroom

Kitchen

Master Bedroom

Second Bedroom

Study

Master Bedroom

Second Bedroom

Study

Third Bedroom

Fourth Bedroom

Study

Third Bedroom

Fourth Bedroom

Detailed information on cable installation andseparation is given in the British Standard Code ofPractice BS6701 Part 1, particularly clause 6 andthe relevant sections of the latest IEE Regulationsfor Electrical Installation (Regulation 525 is ofparticular importance). Where not supported inconduit or trunking, cables must be cleated atintervals of not more than 300mm.

The wiring pattern for cabling may be either seriesor spur. Typical patterns are illustrated overleaf.

It is not the responsibility of Openreach to ensurecontinuity of the cabling unless commissioned todo so.

Note: If an external NTE is used, no internalmain socket is required.

25

Series cable installation

Spur cable installation

Openreach standard wiring guide

2

3

4

5

2

3

4

5

Secondaryline jack unit

Secondaryline jack unit

External NTE ormaster line jack unit

(supplied and fitted by Openreach)

Phone sockets cabling arrangements (for guidance only)

COLOUR CODE: Blue Orange Green Brown

2

3

4

5

(A)

(B)

Residential and business extension wiring can be undertaken by Openreach at extra cost

Customer side Openreach side

26

Broadband is now established as the must-havetechnology for high speed global communication. Broadband and next generation networks can beenabled on all new residential sites by using thisOpenreach network template.

For specific details relating to your own site layout,contact your newSites team.

Broadband provision

27

Diverse Routing is an additional cost optionavailable to the business sector which protects thecustomer’s telephony and network systemsagainst cable failure. It is most commonly used inthe banking, call centres and emergency servicessectors where any interruption to service wouldcreate major problems.

In the unlikely event of a cable failure, thecustomer’s network automatically switches to thealternative connection thus ensuring full access ismaintained at all times. Charges for this serviceare available on request.

Blown fibrefrom exchange

Main leadfrom exchange

Secondarylead-in

Basement

Customer 1

Customer 2

Customer 3

With people rapidly becoming accustomed toliving life in the communications fast lane, there isan increasing likelihood for occupiers to want theirproperty to come with inbuilt fibre opticcapability.

To meet this demand, Openreach will requirethe installation of blown fibre tubing on somemulti-occupancy developments. Developers will berequested to run tubing within the building toensure adequate availability for all customers.

Diverse routingand blown fibre tubeinstallations

Diverse routing Blown fibre tubing

28

Openreach will require a wayleave (consent inwriting) to install, maintain, adjust, repair or alterOpenreach plant under or over the developmentfor the statutory purpose as defined in our Code ofPractice. The only exception is where the owner isthe person requiring the telephone service. In thatcase, the contract between Openreach and theowner is, in effect, the wayleave and givesOpenreach permission to install cables acrossthe land.

A wayleave should be obtained prior to installingany Openreach plant or cables.

Openreach currently has two UK offices dealingwith queries relating to wayleaves.

n For enquiries relating to England, Scotlandand Wales, please ring 0800 581 525 (option4) or email [email protected] [email protected]

Even though this is an uncommon event, somegeographic locations are more susceptible tolightning strikes than others. We will, as a matterof course, now check out all new developmentswhilst in the planning and design stage. If yoursite is identified as being in an area of higher risk,you may need additional lightning protection andthis will be factored in during the build stage ofyour site.

n For enquiries relating to Northern Irelandplease ring 028 9021 5716 or [email protected]

Wayleaves

Lightning protection

29

When and where Openreach enters into a contract with the developer or sub-contractor to lay the on-site infrastructure, the following process must be followed to ensure that invoices are paid in a timely manner.

The Openreach payments process

1 If Openreach is to pay for works on newresidential developments, a contract mustfirst be signed. If you have no contract,please contact your newSites team todiscuss this. The rates payable for this typeof work have previously been agreed withthe House Builders Federation (HBF) and areset rates which are non-negotiable.

2 Openreach will only pay invoices on fullcompletion of the site, providing that therequired quality standards are met.

3 Before the developer submits any invoice hemust arrange for a Quality Statement signoff by his newSites representative (NSR). TheNSR will then arrange a meeting on site andensure that all work meets the standards setout in the contract. (No payment will bemade if the standards are not met). Theform opposite will be the template used insigning-off work ready for payment.

4 Once this sheet has been signed, thedeveloper can submit his invoice to ourpayments duty. The invoice must quotethe following:n The Openreach purchase order number.n The Openreach NSI reference number.n The number of plots invoiced and the

unit cost per plot.

5 If the quality of work falls below the requiredstandard, the NSR will issue the developerwith a remedial/snagging list.

6 When all remedial work has been completedto the quality standards, the sign-off willtake place and the contract payment canthen be progressed.

30

Name of Developer Exchange Area

Address

Post Code

Ducts laid at minimum depth, or exceptions agreed & documented

Separation distances maintained, or exceptions agreed and documented

Ducts correctly bedded & sides compacted(lead-in duct requires gas break N. Irelandonly)

Ducts properly trimmed & keyed when setin walls

Jointing chamber constructed in accordance with relevant CN diagrams(CN/NI applies to N Ireland only)

Duct Tee’s fitted as per CN diagram and as indicated on Openreach supplied scheme plan

Frame and covers bedded correctly and fitted level

Jointing chamber furniture fitted asspecified

Cement & brick types as specified orexceptions agreed and documented

Cable correctly installed and labelled inaccordance with current LN174specification

Cable entry to dwellings installed andprotected in accordance with ‘OpenreachInstallation Guide’

1

2

3

4

5

6

7

8

9

10

11

Plot Numbers/House Numbers encompassed in this check sheetTotal No Total No

of Houses of Flats

THIS DEVELOPER’S QUALITY CHECK SHEET CERTIFIES THAT ALL WORK HAS BEEN CARRIED OUT IN ACCORDANCEWITH THE CONTRACT SPECIFICATION, OR AGREED ALTERNATIVES

Site Manager’s Name: (print) Sign: Date:

THE ABOVE LISTED WORK MEETS THE AGREED SPECIFICATIONS AND IS AUTHORISED FOR PAYMENT

NSR Ein Number: OUC:

newSites Rep Name: (print) Sign: Date:

Developer’s Quality Check Sheet

YES NO

Quality Check Status: In Progress*/Retrospective*

SUPERVISED*/UNSUPERVISED* – DELETE*

NSI Number

PO/REC Number

Estimate Number

Receipt Number

31

newSites stores list

DUCT 54 (90mm) 6m length(order in metres}

Code: 100268

DUCT 54 (90mm) 1.5m length(order in metres}

Code: 095070

BEND DUCT 54A(90mm)

Code: 094937

BEND DUCT 54B(90mm)

Code: 095065

BEND DUCT 54C(90mm)

Code: 095265

DUCT 56 (50mm) 3m length(order in metres}

Code: 100271

COLLAR DUCT 56(50mm)

Code: 093989

BEND DUCT 56house end (50mm)

Code: 090126

BEND DUCT 56A(50mm)

Code: 094929

BEND DUCT 56B(50mm)

Code: 095002

DUCT REDUCER(90mm to 50mm)

Code: 095049

COLLAR DUCT 54(90mm)

Code: 093933

32

DUCT TEE 56/56(50mm to 50mm)

Code: 095004

DUCT TEE 54/56(90mm to 50mm)

Code: 001792

FRAME ANDCOVER 104CCode: 075875

FRAME ANDCOVER 106CCode: 075877

DUCT TEE(54/56 Split)

Code: 094976

BOLTS FOUNDATIONNo 2

Code: 070131

CABLE BEARERWall Type 3

Code: 070283

BRACKET CABLEBEARER

Code: 070210/1/2

PINS LOCKING CABLEBEARER

Code: 070858

STEPS MANHOLENo 1

Code: 071236

PLUG PRESSURE No 1(90mm)

Code: 075856

PLUG PRESSURE No 3(50mm)

Code: 075857

33

NETWORK TERMINATINGEQUIPMENT 5ACode: 314444

COMPOUNDNo 21

Code: 071821

BACK BOX CD2722(for master socket)

Code: 072012

PLUG DUCT 1A100 in a bag (50mm)

Code: 094987

COVER 101A(cover enter to house)

Code: 071987

CAPPING 25(for house wall)Code: 072180

CONNECTOR BEND(cover duct at wall)

Code: 095096

CABLE 2pr(200m on a drum)

Code: 034468

DRAWROPE(500m on a drum)

Code: 071830

newSites stores list

34

newSites stores order form

Post CodeContact Name Contact No

Fax No

FOR ADDITIONAL ITEMS NOT LISTED ABOVE PLEASE CONTACT THE NEWSITES OFFICE

NSI Ref No Date of OrderSITE NAME/ADDRESS

Part or Complete Stores Order for Site PART/COMPLETE delete which does not apply

COMPLETED FORM FAX TO

Duct 54 90mm Code QtyDuct 54 (6M) 100268Duct 54 (1.5M) 095070Duct 54A 90º (Bends) 094937Duct 54C 30º (Bends) 095265Duct 54B 18º (Bends) 095065Duct 54 10º (Bends) 094958Duct 54D (Split) 3M 095039Duct 54 Repair Kit 3A 095051Duct 54/56 Tee (Solid) 001792Duct 54/56 Reducer 095049Duct 54A Collar 093933Duct 54/56 Tees (Split) 094976

Joint Box Items Code QtyBolts Foundation No. 2 070131Pins Locking Cable Bearer 070858Bracket Cable Bearer 3 070210Bracket Cable Bearer 5 070211Bracket Cable Bearer 8 070212Cable Bearer Wall Type 2 070282Cable Bearer Wall Type 3 070283Joint Box 23 094960Joint Box 23 (Cover) 094961Joint Box 26 095037Frame & Cover 102C 075874Frame & Cover 104C 075875Frame & Cover 106C 075877Grating Sump 094956Bolt 38 for Joint Box 36 072589Steps Manhole No. 1 071236

Duct 56 50mm Code QtyDuct 56 (3M) 100271Duct 56 – 90º (House Bend) 090126Duct 56B – 45º (Tee Bend) 095002Duct 56A – 90º (Long Bend) 094929Duct 56 (Split Duct) 095086Duct 56 Kits Repair 2A 095089Duct 56A Collar 093989Duct 56/56 Tees 095004Duct Marker No2 071986Blown Fibre Tubing Code Qty

Cable & Rope Code QtyDrawrope 500mt Drum 071830Cable PET 2 Pair (200mt Reel) 034468Cable Eqmt 2503G 4W (Blk) 034507Cable Eqmt 2502 4W (white) 031310Cable Eqmt 8 Wire 035144Miscellaneous Items Code QtyBlanking Plates 534913NTE 5A 314444Capping 25 072180Connector Bend 4 095096Cover 101A 071987Plugs Duct 1A (bag of 100) 094987Compound 21 071821Plug Pressure 1 075856Plug Pressure 3 075857Single BackBox CD2722 072012Plug Duct 4C (roadcrossings) 095106Plug Duct 4B (roadcrossings) 095105

35

Useful contact numbers

National newSites0800 616 866 www.openreach.co.uk/newsite

Network Protection dial before you dig0800 917 3993www.dialbeforeyoudig.com

Openreach Invoice Unit (enquiries)0800 515 465

Wayleaves (England, Scotland & Wales)0800 581 525email: [email protected] [email protected]

Wayleaves (Northern Ireland)028 9021 5716 email: [email protected]

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. BT, Openreach, the BT logo and the Openreach identity are trademarksof British Telecommunications plc.

© British Telecommunications plc 2007. Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No: 1800000 Produced by Openreach Printed in England

PHME 53354

Printed on paper which meets international environmental standards.

Your Openreach NSR:

Name:

Telephone No:

Documents

Openreach New Site Builder's Info Pack