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Open Access Lessons at SFHC. Open Access transition at SFHC very smooth Significant improvement in cycle time, “red zone” time, and time to 3 rd next available appointment Worsening of parameters for provider continuity--why?. Open Access: Whither Next?. - PowerPoint PPT Presentation
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Open Access Lessons at SFHC
Open Access transition at SFHC very smoothSignificant improvement in cycle time, “red zone”
time, and time to 3rd next available appointmentWorsening of parameters for provider continuity--
why?
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A verag e T ime to 3rd Next A vailable A ppointment by P rovider
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P hys ic ian C ontinuity
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O ffic e Vis it C yc le T ime
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Value-added time as perc ent of total c yc le time (R ed Zone)
Open Acces s
St a r t ed
New l ea r n e
r s
H1 N1 outbreak / vac c ination c ampaig n - man y routine prac tic es d isrupted
Open Access: Whither Next?
Continue to tweak %pre-booking vs %open access booking
Pre-books now include PAPs, procedure booking (to double book with residents), folks who need rides, DARTs patients, folks with mental illness or dementia, “physiological” pre-books (e.g. Pre-natals)
How to improve provider continuity?
