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Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the Workplace www.ccohs.ca

Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

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Page 1: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Presented by

Jessie Callaghan

Ontario - Bill 168 Violence & Harassment

in the Workplace

www.ccohs.ca

Page 2: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Presented by

Jessie Callaghan

Ontario - Bill 168 Violence & Harassment

in the Workplace

www.ccohs.ca

Page 3: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Ontario Bill 168

Amendment to Occupational Health and Safety Act.

Intended to help protect workers from

workplace violence and harassment.

Page 4: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Overview

Definitions

Policy & program overview

Risk assessment

Prevention

Domestic violence / Disclosure / Work refusals

Page 5: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Page 6: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Physical attack

Verbal abuse

Harassment

Verbal or written threats

Threatening behaviour

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What is Workplace Violence?

Page 7: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Examples of workplace violence

Murder

Arson

Rape

Anger-related incidents

Psychological trauma

Physical assault

Theft

Pushing

Sabotage

Vandalism

Property damage

Arguments

Pranks

Verbal abuse

Swearing

Rumours

Page 8: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Page 9: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What is Workplace Violence?

a) The exercise of physical force…b) An attempt to exercise physical force…c) A statement or behaviour that is reasonable for a

worker to interpret as a threat to exercise physical force…

…against the worker, in a workplace, that could cause physical injury to the worker.

(Ontario Bill 168 definition)

Page 10: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What is Workplace Harassment?

Engaging in a course of vexatious comment or conduct against a worker in a workplace that is known or ought reasonably to be known to be unwelcome.

(Ontario Bill 168 definition)

Page 11: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What is Workplace Violence?

Jointly developed by key stakeholders

Reflect experience

Include concrete examples

Consider relevant legislation

Page 12: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Bill 168 will require employers to:

Prepare policies with respect to workplace violence and workplace harassment. Develop and maintain a program to implement the policy. Conduct a risk assessment. Educate and train employees.

Page 13: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Road Map to Prevention

Page 14: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Risk Assessment

• Work processes, situations or interactions

• Occupations

• Certain times

• Certain places

Page 15: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Is my workplace

at risk?

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Page 16: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Review history of violence in your workplace.

Ask employees about their experiences.

Review any incidents of violence.

Consider if you have any of the risk factors.

Page 17: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Conduct a visual inspection.

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Page 18: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Evaluate the history of similar organizations

Consult umbrella organizations

Consult local security experts

Research relevant publications

Collect newspaper or magazine articles

Page 19: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Prevention

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Workplace designPhysical lay-out, the use of signs, locks or physical

barriers, lighting; electronic surveillance.

Administrative practicesDecisions you make about how you do business,

such as hours of operation and staffing.

Work practicesSafe-guards you take while you are doing the job.

Page 20: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What education do employees need?

Your organization’s prevention policy.

Procedures to minimize or control risks.

Safe and appropriate responses to incidents.

Procedures for reporting, investigating and documenting incidents.

Follow-up and support services available.

Page 21: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

What training do employees need?

Training must be specific to situations employees may encounter, e.g.

ways of preventing or defusing volatile situations or aggressive situations.

anger management training.

Page 22: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Domestic Violence

Bill 168 requires employers to “take every precaution reasonable to the circumstances” to protect workers from domestic violence that would likely cause physical injury to workers in the workplace.

This obligation arises only if the employer is aware, or ought reasonably to be aware, of the situation.

Page 23: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Domestic Violence

How to Respond to Employees Facing Domestic Violence

A Workplace Handbook forManagers, Supervisors and Co-workers

Cambridge Public Health DepartmentCambridge Health Alliance

Page 24: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Domestic Violence

Domestic Violence - A Workplace IssueCCOHS Health & Safety Report

September 2009

http://www.ccohs.ca/newsletters/hsreport

Page 25: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Disclosure of Persons with Violent History

the worker can be expected to encounter that person in the course of his/her work; and

the risk of workplace violence is likely to expose the worker to physical injury.

Page 26: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Work Refusals

A worker may refuse to work where he/she has reason to believe that he/she is in danger of

being a victim of workplace violence.

Page 27: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Inquiries Service1-800-263-8466 [email protected]

OSH Answersccohs.ca/oshanswers

Prevention Guideccohs.ca/products

CCOHS

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

Page 28: Ontario - Bill 168 Violence & Harassment in the Workplace · Violence & Harassment in the Workplace . Presented by Jessie Callaghan Ontario - Bill 168 Violence & Harassment in the

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety

E-Learning

Jessie [email protected] 1-800-668-4284 www.ccohs.ca

Canadian Centre for Occupational Health and Safety