ONLINE NEWS JUNE 2014 -EDITION 5

STATE REPORTING TABLE Online Reporting May 2014

State Hazard Near miss Incidents MVI Injury Total

NSW 23 3 8 34

QLD 2 4 1 7

VIC 26 1 27

Total 49 5 0 13 1 68

NEAR MISS REPORTING 17/5/2014 Vic Oakleigh store noticed old totes being used causing the sides of the totes to fall apart. 21/5/2014 QLD Driver failed to lock the freezer doors correctly resulting in the door swinging open whilst in transit and 4 crates falling out. 14/5/2014 NSW The driver reported a near miss at a delivery. The access to the house had broken tiles which were covered by a mat. When the driver stepped on the mat he almost slipped. 12/5/2014 NSW Customer reported on delivery that eggs and milk were leaking from totes on floor. The customer had to put a towel under tote to stop the product leaking on the floor. 16/5/2014 NSW Driver lost this footing on the bottom step when exiting his truck. Driver did not have his foot completely on the step but maintained 3 points of contact which prevented injury. 25/5/2014 NSW Driver was delivering groceries in cardboard boxes when one of the boxes collapsed and groceries dropped onto the floor 27/5/14 NSW Driver was trying to pull trolley up a step when he slipped and hit his head. 31/05/2014 QLD Sub Contractors CSA fuelled up with unleaded fuel instead of diesel and drove the vehicle approx. 200m before he noticed 23/5/2014 Vic When I was loading my truck at Lillydale store, my foot slipped into the hole between dock and truck I

Did you Know? The cost commonly forgotten item for

travelers is their toothbrush

The most common mental illness are anxiety and depression

.

MVI 26/5/2014 NSW Truck hit the drivers passenger side

mirror the window.

MVI Eastlakes dock 20/5/2014 Read more page 2

Hazard reported 21/05/2015

MVI 9/5/2014 NSW The driver didn’t latch his door when exiting the Glenmore Park dock, as he pulled out the door swung open and hit a Semi trailer. 9/5/2014 NSW Driver reversed into a driveway in doing so he didn’t see the low lying phone line which he pulled down. 12/5/2014 CSA has turned right into Stanard Street, lent over to look at the paperwork. The left Hand front tyre hit the curb and the vehicle hit a Power Pole and bringing down Power Lines. 19/5/2014 NSW Driver was in a narrow street, cars were parked on both side of street. Driver reversed onto customers driveway then hit the roof gutter of car port 19/5/2014 Vic As the driver approached the bend at the intersection of Red Hill & Dunns Creek Rd in Merricks North a kangaroo hopped on the road and the driver applied the brakes in the wet causing him to lose control of the vehicle and strike the embankment which caused the vehicle to turn on to its side. 20/5/2014 NSW The driver was leaving the Eastlakes dock. He turned instead of driving straight. The rear drivers side of the pantech caught a pole and ripped the capping from the side of the pantech. 26/5/2014 NSW Driver was stopped at a set of traffic lights ready to turn right when a semi-trailer was turning left at the same lights. Truck hit the driver’s passenger side mirror peeling the door back and shattering the window. Semi did not stop. 30/5/2014 NSW driver got out of truck to make delivery and was talking to customer. A van drove past and side swiped his driver’s side mirror. Third party driver stopped and exchanged details with driver

MVI 19/05/2014 Carport hit

12/5/2014 Driver hits telegraph pole when off duty.

ONLINE NEWS JUNE 2014 -EDITION 5

DEFINITIONS A Hazard is a source or a situation with a potential for harm in terms of injury or illness, damage to property, damage to the environment or a combination of these. A near miss is an unplanned event that did not result in injury, illness or damage but had the potential to do so. An incident is any unplanned event resulting in, or having a potential for injury, ill health, damage or other loss.

MVI 9/5/2014 driver reversed into driveway hitting phone lines.

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Month Day Year

Vol. 1 Issue 1

Hazard link is available for the reporting of Hazards. Photos can be attached to the report which will assist when completing corrective actions.

The link is: http://goo.gl/tAusoV

STEPS 1-10 will step you through the process.

HAZARD REPORTING

Incidents

ONLINE NEWS JUNE 2014 -EDITION 5

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ONLINE NEWS JUNE 2014 -EDITION 5

Woolworths NSW to open a new store in

Coward Street at Mascot.

The Woolworths online store will service the deliveries to the city and eastern

suburbs. 47 Trucks will be required to service these

deliveries upon start up. The Mascot facility will have its own

butcher, bakery, chilled and freezer section. The store is due to open on the 14th July

2014.

DRIVEWAY DANGERS Studies show many driveway accidents involve children playing behind a vehicle and sustaining injury when the vehicle moves in reverse. Steep inclines, large cars and mini vans add to blind spots making it difficult for drivers to see small children. It is at this time I would like to remind all Woolworth’s online delivery drivers that they are not permitted to drive/reverse their vans into a residential driveways. Several incidents have been reported after drivers failed to comply with this rule which include hitting trees, carports, letterboxes, house guttering, phone and power lines. Customers have also complained that drivers have damaged gardens and grass when completing U turns. Drivers are to follow their GPS and travel around the block to access their main delivery route. Never complete three point turns in narrow Streets or reverse in driveways. On the 16/5/2014 NSW incurred a dangerous incident when a sub-contractor completed a delivery at a rural property. The driver touched the customer’s private power line that ran from the house to the shed with the top of his Pantech vehicle. There was no damage to the wires upon initial inspection with the customer. The specific dangerous incident occurred several hours later when the male resident investigating a power loss to the house touched the fallen power line receiving a minor shock. No medical treatment required.

Dangers of Careless Driving

Distracted drivers such as reading while driving, increases a drivers' chances of being involved in motor vehicle crashes by three times. Reading maps and directions is also distracting for drivers, and the act of doing so is often accompanied by the process of looking for an address, the stress of being lost, and/or the confusion of driving in an unfamiliar area. Again, the physical act of reading combined with mental and emotional distress creates a dangerous driving distraction. Drivers who need to consult a map or directions should pull over in a safe place; this will also give them time to orient themselves to their surroundings before continuing the trip.