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Online, Just In Time, Electronic Certificate Exchange. Annette GippeLeah Wang Ben GreenbergCarl Singer. American Osteopathic Association. Represents D.O. Physicians 64,000 DOs in the United States 37,000 AOA members Major Areas of Focus Accreditation Advocacy Education Research. - PowerPoint PPT Presentation
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Online, Just In Time, Electronic Certificate
ExchangeAnnette Gippe Leah WangBen Greenberg Carl Singer
CME FastTrack
American Osteopathic Association
• Represents D.O. Physicians– 64,000 DOs in the United States– 37,000 AOA members
• Major Areas of Focus– Accreditation– Advocacy– Education– Research
CECITY
• Founded 1997 by Healthcare Professionals
• CECity is the world’s leading SaaS (Software as a Service) provider of online healthcare education, outcomes, and performance improvement technologies & distribution networks
• Evolved from online CME SaaS provider to leading Performance Improvement and Outcomes SaaS provider
• No Content Creation or Accreditation
• Technology platforms are focused on our partners…not CECity
About
• A network of 32 leading specialty-focused sites for physicians and other healthcare professionals
• A medical education company• An accredited provider• CME Usage: 5.2 million CME/CE certificates issued
in 2008• Membership:
• 500,000+ Physicians• 120,000+ NPs / PAs• 500,000+ Nurses• 100,000+ Pharmacists
Electronic CME The Old Way
3AOA’s CME Dept.Manually enters User’s data.
2User prints CMECertificate and mails / faxes it to AOA
1User completesOnline CME Activity
-Inefficient-Inconvenient
-Inefficient-error prone-costly
Business Case for Electronic Certificate Exchange
– Participant: • Eliminate time spent with manual
submissions to professional organizations– Professional Organizations:
• Eliminate the costly manual dataentry of CME activity data
• Improve accuracy by gathering datafrom the CME source vs the participant
– Platform Provider: • Improve user experience for medscapecme.com
and DOCMEOnline.com participants• Increase operational efficiency by utilizing a single
standard
Electronic CMEThe New Way
Electronic CME The New Way
2Medscape / CECITY electronically transmit user’s CME credits to AOA’s database
1User completesOnline CME Activity
Activity Report xml
Activity Report xml
Results
76,000 hours of CME credit have been transferred to the AOA usingthe MedBiquitous Activity Report Standard!
Activity Report XMLAn xml representation of a Participant’s Activity Certificate.
Participant Information{
Activity Report XML
ActivityInformation{
An xml representation of a Participant’s Activity Certificate.
Activity Report XML
CreditInformation{
An xml representation of a Participant’s Activity Certificate.
Behind the ScenesMember Confirmation
Member Confirmation via Medbiquitous Professional Profile Standard
CE
CIT
YA
OA
Med
scap
eCM
E
Confirmation ServiceAccepts Request
Confirmation Process
Confirmation ServiceSends
Response
Sends Confirmation
Request
Professional Profile XML
Receives Confirmation
ResponseStore Member
Confirmation Status and AOA ID
<n/a – CECITY Members are pre-validated>
Member Opts-infor Electronic
Activity Transfer
Behind the ScenesActivity Report Transfer.Activity Report Transfer via Medbiquitous Activity Report Standard
CEC
ITY
AO
AM
edsc
apeC
ME
Medscape Member
completes CME Activity
CECITY Member
completes CME Activity
Store Activity Results Locally
Store Activity Results Locally
Activity Report
XML
Activity Report
XML
Sends Activity Storage Request
Sends Activity Storage Request
Activity ServiceAccepts
Requests
Store Activity Results
Activity ServiceSends
Receipt Confirmation
Receives Confirmation
Receipt
Receives Confirmation
Receipt
(Members’ AOA tracker is updated.)
Records successful
transmission
Records successful
transmission
Considerations / Challenges Faced
• Method: SOAP vs. POST over HTTP
• Data / Concept Mapping
• User Mapping / Soft Matching
• Exception Handling / Logging
• Technical Staff Required for Implementation / Substantial Effort Footprint
Contact Information
CME FastTrackLeah Wang, VP Implementation Operations
[email protected] Greenberg, Sr. Product Manager
Andrew Rabin, Chief Technology [email protected]
Carl Singer, Director Software Development Velocity [email protected]
Annette Gippe, Deputy [email protected]
Appendix A – Activity Report XML
