Embed Size (px)
DESCRIPTION
The hotel reservation system, also known as the central reservation system. This is a computerized system to store and distribute information of a hotels, resorts and lodging facilities.
Citation preview
Online Hotel Reservation
The hotel industry seen a number of developments in the
past decades due to the use of computers and internet.
Millions of hotels around the world now offering the
facility of online reservation services due to its easy of
use and convenience.
The hotel reservation system, also known as the
central reservation system. This is a computerized
system to store and distribute information of a
hotels, resorts and lodging facilities.
Benefits of Online Hotel Reservation
Saves your money.
Instant answers to
their availability inquiries.
Time saving.
No third-party
commission fee.
Online Hotel Reservation Features.
Customers can 24 * 7 access the website and can make their booking as per the customer convenience.
After the book performs, customer and hotel receive a confirmation as well.
How it works?
The hotel booking systems are compatible for 18 hotel xmls including Expedia, GTA travel, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, transHotels, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys.
Hotel reservation process
Managing the record for the hotel rooms is a very difficult process for the hotel authority. This can be overcome through the use of online reservation facilities.
Reservations, rooms, clients, guests, services, fees, expenses, Invoices, advance payments, currency exchange and many more, quickly and easily.
Top Features of B2B / B2C Hotel Reservation System
Global Hotel Rooms Inventory
While dealing with global market, having global hotel room inventory is a must.
Hotel reservation system software must be connected with top hotel inventory
to provide best deals to global clients.
B2C & B2B both the interfaces
Being an online travel agency, you should always opt for a hotel reservation
system that has the capability of B2B and B2C both the interfaces. There should
be distinct identifier separating the B2B and B2C version of the hotel
reservation system. This separation could be achieved through implementing
customized customer interface with distinct features.
Top Features of B2B / B2C Hotel Reservation System
Multiple Payment Gateways
An excellent travel agency would be the one that has the capability of possessing
multiple payment gateways. There would be some customers who would prefer
paying through credit or debit cards and there would be other you would prefer
using Paypal. There would be users who would change to another travel agency
when he/she is unable to use their preferred payment option.
CRM / Client Retention Tools
One of the effective methods used by the hotel reservation system for retaining
client is pushing the relevant content to them through mapping the hotels, cities
and countries with the helps of a one stop shop in business home page. Google
Map & Street View Option.
Top Features of B2B / B2C Hotel Reservation System
Logs for the AgentsAn online travel agency is regarded to be excellent when it is capable of developing an excellent agent activity, which further simplifies the process of user behaviour analysis. The result of the analysis helps in determining the strong and weak points and also helps in product development.
Graphical Booking ReportsThis gives agents a clear idea about the progress, which is happening on their front.
Team-work Project:
Sharing Economy in Hospitality Industry: Internet, Social Media, IT solutions.
Accommodation: Airbnb- https://www.airbnb.com: Taha & Waqar
Carpooling: Uber and Lyft Companies: Mohammad & Bilal
Submit by 17th January via email: [email protected]
