Online Flood Risk Map Public user Guide

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Introduction This guide is intended to assist members of the public to get started with the online Flood Risk Maps in Wales. Use the maps to check your risk of flooding, explore in depth flood risk information or look at the Development Advice Map to support a planning application. The guide covers the following topics: Introduction .......................................................................................................................... 1

Finding the Flood Risk Maps on our website ....................................................................... 2

Finding a location or an Address ......................................................................................... 3

How to open up the flood risk maps ..................................................................................... 4

How to find out what the map layers mean .......................................................................... 5

Method 1- Clicking to find out more .................................................................................. 5

Method 2 - View the Map Key .......................................................................................... 5

Basic View, Detailed View and Development Advice Map ................................................... 6

Further options ..................................................................................................................... 7

Can I get hold of the data? ................................................................................................... 8

If you require further assistance or a Flood Risk Report in the form of an “Insurance Related Request” please contact our Customer Care Centre 0300 065 3000 (Mon-Fri, 9am-5pm), or click here to find out other ways to contact us. Important: This map is to find out the long term risk of flooding in a particular area. If you are concerned about imminent flood risk, please check our flood alert page, which is updated every 15 minutes: https://www.naturalresources.wales/flooding/check-flood-warnings/?lang=en or Contact Floodline (24-hour service) for information about flooding Telephone: 0345 988 1188

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Finding the Flood Risk Maps on our website To find the maps and to check your long term flood risk go to https://naturalresources.wales/flooding/?lang=en Select the box ‘Flood risk map’

The web page, shown below left, will load. This page displays the map within the page content, however you may find viewing the map in full screen version better. You can do this by following the link just above the map window. Or by clicking here.

web page version full screen version The viewer should load and display some welcome text on the “Home” panel and brief help and instructions on the “Help” panel (not available on all mobile devices). The text contains brief steps to get you started, however you can use this guide for further help. Please note: maps won’t show until you have zoomed in to town/street level or have searched for an address community level, and the map layers are also ticked on. Follow the steps on the next pages to find out how. Begin either by zooming in using the large + in the top left of the map window, double clicking on the map, or double tapping if using a touch screen device.

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Finding a location or an Address

Click on the icon at the top left of the map window. Click on “Find an address”.

A menu will appear under Options. Click on Find an address.

Type in your postcode or place of interest.

Click on “Find” A list of addresses that are found will be displayed in the left panel. Click on your address to highlight it. Then click “Select” in the bottom right of the panel. Note: this can take some time on occasions.

The map will zoom in to your selected location and place a red dot there.

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How to open up the flood risk maps if not already shown.

Click on Show Map layers icon found at the bottom of the Home panel or under

The panel will change to reveal the available flood risk layers.

Tick each box to load one or more flood risk layer. The map will now update with flood risk layers.

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How to find out what the map layers mean There are 2 ways to find what the map layers mean. Either through clicking on a layer (Method1) or from the map key (Method 2). Method 1- Clicking to find out more

When a flood risk layer is displayed. Click on or near your property. An information box will appear. This tells you what the risk band is and provides a link to further information on our website. Note:if this does not appear zoom out slightly and re-try.

In this example it takes you here

Method 2 - View the Map Key

Method 2 – View the Map Key

To show the map key Click on , then Click on “View the Map Key”

The map key panel will display and show the colours for layers that have been ticked on.

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Basic View, Detailed View and Development Advice Map You can switch between “Basic View”, “Detailed View” and the “Development Advice Map“ at the top of the map layer panel, using the drop down menu.

This provides many more layers such as Flood Warnings, Shoreline Management Plans, Flood depth, velocity and hazard.

“Detailed View” is intended for people, businesses or organisations who need to know more in depth flood risk information about their area. This may be to support a planning application, create a flood plan or just to find out more.

The “Development Advice Map” is for land use planning purposes. It should be used alongside Planning Policy Wales and Technical Advice Note (TAN) 15) to direct new development in respect to flood risk. Together, they form a precautionary framework to guide planning decisions.

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Further options There are several more options and functionality to explore on this site.

Icon Function Description Where on the page

Print to PDF

Print an A4 or A3 pdf for you to download and use. For best results use 1:5000, 1:10000 and 1:25000.

and

Identify / find data on the map

Provides another way of querying the map layers

and

Show the Home Panel

Shows the Home Panel again that contains the welcome text.

and

Change background map type

Change background from map to aerial imagery.

lower left of screen.

Find your current position

Uses you computers location to locate your current address

Near to

Zoom in / Zoom Out

Click on the + to zoom in. Click on the – to zoom out.

Near to

Change Themes

Change between different themes of maps

Map Layers Panel.

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Can I get hold of the data? Many of the flood risk layers within the map are Open Data. They can all be freely downloaded from “Lle” the Welsh Government Portal for Open GIS data You or your organisation will need its own Geographical Information System (GIS) software package to make use of this data. If the flood risk layers you are interested in aren’t found here get in contact with us here. Or call our Customer Care Centre 0300 065 3000 (Mon-Fri, 9am-5pm).