Online: Anytime, Anyplace Formatconfluence.engin.umich.edu/.../3958/Six+Sigma.pdf · 2006-10-05 · Online Six Sigma Green Belt Certificate Options ... Grosse Pointe Farms Katherine

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Certificate TrainingGreen and Black Belt Certificates Online

Green and Black Belt Online Certificates

cpd.engin.umich.edu

Gary Herrin, Ph.D.Dr. Herrin is the Associate Dean of Engineering at the University of Michigan. He has served as a consultant to 40+ major corporations. He has taught the elements of this course for 30 years at UM and offered numerous seminars and lectures for companies and professional organizations throughout the US and abroad. Dr. Herrin received his BS, MS, and Ph.D. degrees in Industrial and Systems Engineering at Ohio State University in 1969, 1970, and 1973 respectively.

Pat Hammett, Ph.D.Dr. Hammett is the Co-director for the University of Michigan’s College of Engineering’s Six Sigma program and teaches courses in the Industrial and Operations Engineering Department. He also serves as Manager of the Manufacturing Systems Group with the AAD division of the University of Michigan’s Transportation Research Institute. His primary areas of research are in quality engineering, product development, functional build manufacturing validation strategies, and white light measurement technology systems. Dr. Hammett has a Ph.D. in Industrial and Operations Engineering from the University of Michigan, a Master of Science in Engineering from the University of Michigan, and a Bachelor of Science in Engineering from Purdue University. Pat has worked for the University in various research and teaching positions since 1991. Prior to the University of Michigan, Pat worked for General Motors as a manufacturing supervisor.

Instructors

Online: Anytime, Anyplace Format

Lecture Slides

Streaming Video of Instruction

Dynamic Table of Contents

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Green and Black Belt Online CertificatesManufacturing Focus

2 OnlineTraining Options

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Luis Guzman, Ph.D.Dr. Guzman is an Assistant Research Scientist with the Automotive Analysis Division at the Transportation Research Institute and an Adjunct Professor in the Department of Industrial and Operations Engineering. Dr. Guzman received his B.S. from Monterrey Institute of Technology and his M.S. and Ph.D. in Industrial and Operations Engineering from The University of Michigan. Prior to joining the Office for the Study of Automotive Transportation (OSAT), Dr. Guzman worked for Duroplast in Naucalpan, México where he served as both a Logistics Engineer in supply chain management and a Product Engineer for new programs. At UM, his research has focused on developing multivariate approaches for dimensional variation reduction during automotive body process validation. He has been a lead investigator for several research projects on manufacturing systems, tolerance analysis and non-contact measurement systems. He is an instructor for various courses in quality engineering at the University of Michigan.

Donald P. Lynch, Ph.D.Dr. Lynch holds a B.S. in Mechanical Engineering, an M.B.A. and a Ph.D. in Mechanical (Industrial) Engineering. His professional career includes positions in engineering, quality, product design, and management at SKF Inc., Ford Motor Company, Diamond Electric Manufacturing, and Visteon Corporation. He has functioned as a Plant Manager, General Manager, and Director of Engineering while at Diamond and has helped to launch continuous improvement efforts in each of these organizations. Dr. Lynch holds six American Society for Quality certifications including Six Sigma Black Belt. He is also a University of Michigan Certified Black Belt and an International Quality Federation (IQF), Visteon Corporation and SKF Certified Master Black Belt.

Online Six Sigma

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Register on the web:

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cpd.engin.umich.edu



Instructors


Lecture Slides



"The

UM

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was

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Online Six Sigma

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Course OptionsOption 1: Six Sigma Black Belt Online Certification Program (Available for both Transactional-Service Focus and Manufacturing Focus)Most participants opt to take this program as a non-credit Six Sigma Black Belt Certification Program, primarily due to the flexibility the e-learning format provides. Participants are expected to complete the lectures and exercises within five months from their start date. The industry-focused project will then be due within six months from completion of the modules. Most participants spend 120 hours viewing lectures and completing exercises. UM expects participants to complete the entire program within one year from the start date. The average program completion time is eight months. The program cost for this option is $6,000, with Minitab included.

Option 2: (MFG 461) Three-Credit Course AND Black Belt Certification (Available Live or Online for the Manufacturing Focus)Qualified participants may register for MFG 461: Quality Engineering Principles & Analysis—as a three-credit course. Students must pay the university distance learning tuition rate (in-state or out-of-state tuition) plus a $2000 certification fee. Tuition rates increase three to five percent every school year. Unlike Option 1, students are on a timetable to submit homework, take exams and quizzes, and complete projects. Please visit our website for the academic course schedule.

PrerequisitesParticipants should have working knowledge of:• Descriptive statistics (mean, std. deviation, etc.)• Basic graphical analysis (scatter plot, histogram, pareto)• Basic linear regression / correlation (fitting a line)• Basic probability distribution fitting (e.g., normal)• Basic Microsoft Excel (and/or statistical software) skills• All black belt participants are given entry into the UM Green Belt course for the purpose of reviewing lectures presented at the basic level

Professional Certification• Achieve >80% cumulative average from online exercises (multiple choice questions and short answers from solving case studies)• Final certification is granted based on passing the final certification exam (50 questions, online) with >80% and successful completion of the project• Continuing Professional Education (CPE) credits are earned. Participants can earn 132 credits toward their chosen recertification program. Necessary documentation provided on request

Technical Requirements• High-speed internet access, Microsoft Excel, Real Player Basic 8.0 or higher• Minitab will be provided for statistical analysis and course exercises

Online Six Sigma Black Belt CertificateOnline Six Sigma Green Belt Certificate

Modules/Course Topics* 1. Course Introduction—Six Sigma Overview 2. DMAIC Problem Solving Process 3. Minitab Tutorial 4. Measuring the Current State of the Process (DPM, DPMO, Yield) 5. Basic Quality Tools 6. Problem Solving Session 7. Assessing Process Stability—Variable Control Charts 8. Statistical Process Control—Attributes Charts/Special 9. Problem Solving Session 10. Process Capability Analysis—Normal 11. Process Capability—Non-normal Distributions 12. Problem Solving Session 13. Two Variable Analysis—Correlation Analysis 14. Two Group Hypothesis Tests (F-tests, t-tests) 15. Problem Solving Session 16. Attribute Response (proportions / yield analysis) 17. One-Factor ANOVA—Robust Operating Windows 18. Problem Solving Session 19. Measurement System Analysis—Gage R&R

20. Voice of the Customer Survey/Survey Analysis 21. Problem Solving Session 22. Multiple Regression / Stepwise Regression 23. DOE—Principles of Design of Experiments 24. Problem Solving Session 25. DOE—2k Factorial, General Linear Model 26. DOE—Full Factorial Designs—Interactions 27. Problem Solving Session 28. DOE—Taguchi Methods 29. Design for Six Sigma Concepts 30. Problem Solving Session 31. Failure Mode and Effects Analysis 32. Design for Reliability 33. Product Design Verification Analysis 34. Problem Solving Session 35. Tolerance Analysis 36. Control Systems (ISO 9000, MBNQA, APQP) 37. Problem Solving Session 38. Six Sigma Application Examples / Summary*Note: Problem-solving tools and examples vary by course.

The Online Six Sigma Green Belt Transactional-Service Focus course presents six sigma tools in a non-manufacturing context. This course focuses on more common transactional measures, such as reducing internal processing time, improving customer satisfaction scores, and reducing service costs. The Online Six Sigma Green Belt Manufacturing Focus course focuses on the manufacturing industry using manufacturing case examples to reinforce six sigma principles. A unique feature of this course is that it is available in nine languages: English, Spanish, Germany, Mandarin, Japanese, French, Italian, Swedish, and Dutch.

Choose from Transactional-Service Focus or Manufacturing Focus $2,300

Course OverviewBoth courses are available online for convenient "anytime, anyplace" online learning. Participants complete the 40-hour course within 60 days of starting. Students pursuing the green belt certification have an additional 60 days after their online training to submit a project report. The course consists of 22 modules with exercises, providing a strong foundation in six sigma, with a focus on how to apply six sigma tools and methodologies.

Course ContentEach module consists of one to two hours of web-based instruction, with an accompanying exercise. Exercises are a combination of multiple choice and data analysis problem sets. The examples used throughout the course are based on real world Six Sigma projects.

Course Features• Anytime, anyplace learning• All lectures, exercises, course materials, and quizzes online• Interact with instructors online• Video/audio files can be placed on corporate intranets (large group training)• Professional certification from the University of Michigan

Professional Certification• Complete all required exercises with a cumulative average greater than 80%• Complete a Green Belt project (with instructor and industry-sponsor approval)• This e-learning course is not for academic credit. Upon successful completion of the course, participants receive three "CEUs" (Continuing Education Units) as opposed to academic credits. CEU credits may not be applied toward a degree• Continuing Professional Education (CPE) Credits are earned. Participants can earn 48 CPE credits toward their chosen recertification program. Necessary documentation provided on request

Technical Requirements• High-speed internet access, Microsoft Excel, Real Player Basic 8.0 or higher• QE Tools (add-in for Microsoft Excel 2000 or later) will be provided for statistical analysis and course exercises

Modules/Course Topics* 1. Six Sigma Overview 2. DEFINE: Six Sigma Project 3. Six Sigma DMAIC Problem Solving Model 4. Process Mapping 5. Voice of the Customer—Collecting Data 6. MEASURE: Current State of a Process (Metrics: Yield, DPM, DPMO) 7. Creating Check Sheets 8. Pareto Analysis 9. ANALYZE: Qualitative Process Analysis (5 Ms, P-Diagram) 10. Cause-and-Effect Diagram 11. Descriptive Statistics 12. Stratification Analysis

13. Exploring Data Patterns: Frequency, Histogram 14. Measurement Systems Analysis 15. Process Capability Analysis 16. Two Variable Analysis: Scatter Plot/Regression 17. Correlation Analysis 18. Customer Survey Analysis 19. Statistical Process Control Overview 20. Throughput Analysis 21. Improve and Control Phase 22. Applying Six Sigma Methodology—Case Study

*Note: Problem-solving tools and examples vary by course.

Choose from Transactional-Service Focus or Manufacturing Focus $6,000The Online Six Sigma Black Belt Transactional-Service Focus course uses many of the same six sigma tools used in manufacturing, but presents the information in a transactional-service focus. The program focuses on common transactional measures, such as reducing internal processing time, improving customer satisfaction scores, and reducing service costs. Multiple case studies are used to illustrate six sigma concepts and tools. The Online Six Sigma Black Belt Manufacturing Focus course provides participants with the necessary skills to execute six sigma techniques and strategies at the Black Belt level. Effective quality analysis often requires finding the right tool for the right problem. This course examines many analytical and problem solving techniques from descriptive statistics to advanced design of experiments. Extensive case studies developed from the instructors' practical experiences are used to demonstrate the application of these tools and techniques. This focus is also available Live. See Option 2 below.

Modules/Course Topics 1. Course Introduction/Six Sigma Overview 2. Six Sigma for Design Methodologies 3. Project Selection, Scoping and Project Charters 4. Voice of the Customer Analysis 5. Quality Function Deployment— Requirements Flow Down 6. Design Concept Selection (Pugh Analysis) 7. Design FMEA Analysis 8. Design Scorecards and Target Values 9. Mapping Techniques10 . Current State Analysis11. Current State Metrics12. Measurement System Analysis13. Qualitative Process Analysis (P-Diagram) For more information,

visit cpd.engin.umich.edu

LIVE Design for Six Sigma (DFSS) Green Belt Certificate Program

DFSS Course OverviewThis course provides the quality analysis skills to systematically improve new products and services as well as continuously improve existing key design business processes. This course is built around: design business process improvement and product and service optimization and robustness.

Modules/Course Topics 1. Overview of Six Sigma and Lean in Healthcare 2. Healthcare Quality/Motivation to Change 3. Data Collection 4. Distributions and Basic Descriptive Statistics 5. DMAIC Problem Solving Process 6. Six Sigma Implementation (Deployment) 7. Project Selection and Scoping 8. Project Management 9. Metrics & Capability Analysis10. Measurement Assurance11. Process Mapping and Value Stream Mapping12. Qualitative Analysis: Cause-and-Effect, Parameter, Affinity Diagrams

13. Checksheets and Stratification Analysis14. Pareto Analysis and Pareto Drill Down Case Study15. Statistical Process Control - Stability Analysis16. Stratification —Multiple Box Plot and Case Study17. Two Variable Analysis18. Correlation Analysis and Case Study19. Improvement Countermeasures20. Control Methods21. Lean Six Sigma Bridge Course and Case Study22. DMAIC Tollgate Review Process23. DMAIC Project Example

LIVE Six Sigma Green Belt Certificate ProgramHealthcare Industry FocusCourse OverviewPartipants will learn the tools at the six sigma green belt certificate level enabling them to define, collect data, analyze, solve, and implement systems and procedures to improve the quality of care in their institutions while reducing the costs of providing those services.

HEALTH

CARELEAN

UM Also Offers Lean!• Lean Office• Lean Manufacturing• Lean Product-Process Development

To register or learn more, visit: cpd.engin.umich.edu or contact Becky Erskine at (734) 615-5698 or [email protected].

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Online Credit Options

ONLINE

NEW Green Belt Feature: QE ToolsAll University of Michigan Green Belt courses now include a copy of QE Tools statistical analysis software. QE Tools is a highlyfunctional-user friendly, Excel-based add-in tool designed for Six Sigma Green Belts. Students will use QE Tools to apply the various problem solving tools and statistical analysis methods for a Six Sigma project.

14. Check Sheets, Pareto Analysis, and Stratification15. Scatter plots, Regression, and Correlation16. Introduction to Design Robustness and Experimentation17. Single Factor Experiments18. Two Factor Experiments / Interactions19. Parameter Design and 2^k DOE20. Tolerance Concepts and Allocation Methods21. Tolerance Stack-Up Analysis and Simulation22. Improvement Strategies23. Design Mistake Proofing24. Design Verification and Validation Analysis25. Control Strategies26. DFSS Project Case Study Examples

For more information, visit cpd.engin.umich.edu

• Lean Logistics• Lean Healthcare• Lean Pharma

• Master of Engineering in Manufacturing• Master of Engineering in Automotive Engineering• Lean-Six Sigma Graduate Certificate



























HEALTH

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ONLINE
































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S. P

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PAID

Ann

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IPe

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No. 1

44

Univ

ersi

ty o

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n Co

llege

of E

ngin

eerin

gCe

nter

for P

rofe

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2401

Ply

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Sui

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pub

lic c

ours

es, o

nsite

trai

ning

, gr

adua

te d

ista

nce

lear

ning

, and

web

-bas

ed

trai

ning

to e

ngin

eerin

g an

d m

anag

emen

t pr

ofes

sion

als

thro

ugho

ut th

e w

orld

. Fo

r cou

rse

cons

ulat

ion,

con

tact

Bec

ky E

rski

ne,

at (7

34) 6

15-5

698

or m

eonl

ine@

umic

h.ed

u.

The

Rege

nts

of th

e Un

iver

sity

of M

ichi

gan

Davi

d A.

Bra

ndon

, Ann

Arb

orLa

uren

ce B

. Dei

tch,

Bin

gham

Far

ms

Oliv

ia P.

May

nard

, Goo

dric

hRe

becc

a M

cGow

an, A

nn A

rbor

Andr

ea F

isch

er N

ewm

an, A

nn A

rbor

Andr

ew C

. Ric

hner

, Gro

sse

Poin

te P

ark

S. M

artin

Tayl

or, G

ross

e Po

inte

Far

ms

Kath

erin

e E.

Whi

te, A

nn A

rbor

Mar

y Su

e Co

lem

an (e

x of

ficio

)

The

Univ

ersi

ty o

f Mic

higa

n, a

s an

equ

al o

ppor

tuni

ty/

affir

mat

ive

actio

n em

ploy

er, c

ompl

ies

with

all

appl

icab

le

fede

ral a

nd s

tate

law

s re

gard

ing

nond

iscr

imin

atio

n an

d af

firm

ativ

e ac

tion,

incl

udin

g Ti

tle IX

of t

he E

duca

tion

Amen

dmen

ts

of 1

972

and

Sect

ion

504

of th

e Re

habi

litat

ion

Act o

f 197

3. Th

e Un

iver

sity

of M

ichi

gan

is c

omm

itted

to a

pol

icy

of n

ondi

scrim

inat

ion

and

equa

l opp

ortu

nity

for a

ll pe

rson

s re

gard

less

of r

ace,

sex

, col

or,

relig

ion,

cre

ed, n

atio

nal o

rigin

or a

nces

try,

age

, mar

ital s

tatu

s,

sexu

al o

rient

atio

n, d

isab

ility

, or V

ietn

am-e

ra v

eter

an s

tatu

s in

em

ploy

men

t, ed

ucat

iona

l pro

gram

s an

d ac

tiviti

es, a

nd a

dmis

sion

s.



cpd.engin.umich.edu



Instructors


Lecture Slides



"The

UM

Six

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on a

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it is

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98-6

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Documents

Online: Anytime, Anyplace Formatconfluence.engin.umich.edu/.../3958/Six+Sigma.pdf · 2006-10-05 · Online Six Sigma Green Belt Certificate Options ... Grosse Pointe Farms Katherine