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ONE SMART PLATFORM ING Broker User Guide 2018

ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

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Page 1: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ONE SMART PLATFORM

ING Broker User Guide 2018

Page 2: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ON E SMAR T P L A T F O RM

V A L O C I T Y

Table of ContentsIntroduction Logging InSetting Up/Managing Your Details Property SearchiDecisionOrdering an AVMOrdering a Desktop ValuationOrdering a Full ValuationValuation StatusCancelling a Valuation RequestDashboard

Page 3: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

I N T RODUC T I ON

Welcome.

You’re about to get started with Valocity - the most comprehensive, one-stop solution for compliantly assigning, tracking and benchmarking residential property valuations in Australia.

Valocity is a customised, Property Valuation System that’s highly relevant and reduces risk for lending institutions. It’s accessible on your computer or tablet, incorporates user-friendly web and mobile technologies and gives you the latest information in real time - all in a highly configurable enterprise system.

This registration guide has been created for Bankers and Administrators. Use this step-by-step guide to log in for the first time and set up your individual or company profile. Once your registration is complete,and details have been validated, you’ll be eligible to request reports and order market valuations.

If you need any help with registration, please email [email protected].

V A L O C I T Y

Page 4: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

LOGGING INV A L O C I T Y

Page 5: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

LOGGING INV A L O C I T Y

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Page 6: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

SETTING UP/MANAGING YOUR DETAILSV A L O C I T Y

Once you’ve successfully set up your password Click on your email address (top right hand corner) and select ‘My Profile’ to set up/change your details.

Page 7: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

PROPERTY SEARCHV A L O C I T Y

Page 8: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ADDING A TEMPORARY PROPERTYV A L O C I T Y

Page 9: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A VALUATIONV A L O C I T Y

Page 10: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A VALUATION CONTINUED…V A L O C I T Y

Page 11: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A VALUATION CONTINUED…V A L O C I T Y

Page 12: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING AN AVMV A L O C I T Y

Page 13: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING AN AVM CONTINUED…V A L O C I T Y

Page 14: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A DESKTOP VALUATIONV A L O C I T Y

Page 15: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A DESKTOP CONTINUED…V A L O C I T Y

Page 16: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A FULL VALUATIONV A L O C I T Y

Page 17: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

ORDERING A FULL VALUATION CONTINUED…V A L O C I T Y

Page 18: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

CHECKING A VALUATION STATUSV A L O C I T Y

Page 19: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

CANCELLING A VALUATION ORDERV A L O C I T Y

Page 20: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

NAVIGATING YOUR DASHBOARDV A L O C I T Y

Page 21: ONE SMART PLATFORM - ING Australia · information in real time - all in a highly configurable enterprise system. This registration guide has been created for Bankers and Administrators

V a l o c i t y S u p p o r tIf you require any assistance please

contact us;[email protected].

au