Embed Size (px)
Citation preview
Nightingale Informatix Corporation
ONE PATIENT.ONE RECORD. ®
Healthcare is challenging. Everyone is faced with shrinking financial margins, increased demands on their time, more complex regulations and constantly changing technologies.
We’ve made it our mission at Nightingale to simplify how healthcare is provided and managed. Having worked alongside our thousands of clients for over 10 years, we feel we have an obligation to craft the most robust, secure and intuitive Electronic Health Record solution possible. We know it’s our job as a software vendor to uncomplicate our clients’ operations—and never to be a source of complexity.
Through collaboration with our larger clients we have created many must-have features and functions that address the needs of multi-site, geographic disperse and operational complex organizations. At the same time, we have kept our solutions simple enough so that solo practitioners can start using our applications with almost zero training. We have the scalability, reliability and flexibility that our clients need to be successful.
I invite you to learn more about Nightingale, our values, our journey and our team. Thank you for taking the time to get to know us.
We are excited about the bright future ahead.
Sincerely,
Sam Chebib CEO and Founder
I INVITE YOU TO LEARN MORE ABOUT NIGHTINGALE, OUR VALUES, OUR JOURNEY AND OUR TEAM.
Nightingale’s mission is to simplify the way healthcare is provided and managed. We exist to make healthcare management easy and effective.
OUR MISSION
OUR APPROACHStatus quo is our enemy. Continuous improvement is our weapon of choice. We strive to find new and better ways of doing things. We listen to our clients and, together with them, dig deep to uncover unmet needs. We then craft our products to meet those needs and work to make them better with each iteration.
OUR CORE VALUES
We embrace out-of-the-box thinking and an entrepreneurial approach to solving problems. Continuous innovation is the foundation of our success.
INNOVATION
All of us at Nightingale believe in a core set of values. These values define us and guide us in our interactions with clients, partners and each other.
We always act in an honest and ethical manner. We seek to build long-term relationships based on mutual trust and respect.
INTEGRITY
We do not compromise on quality. We are relentless and resourceful in our pursuit of ways to improve the products and services we deliver to clients.
QUALITY
We take responsibility for our actions and results. We do what we say. We hold ourselves to high standards and support each other in achieving them.
ACCOUNTABILITY
We only succeed when our clients do. We work hard at being the supportive and collaborative partner our clients need us to be.
CLIENT FOCUSED
OUR STORYFrom our early bootstrapping days to our most recent successful large-scale deployment, Nightingale has always embraced the entrepreneurial ethos—dream, try, iterate.
200
2
200
4
200
6
200
7
200
8
Company founded by a group of healthcare IT executives who saw their own doctors frustrated by paper records
Launched enterprise cloud-based solution for Electronic Health Records (EHR)
Began province- wide EHR deployment in Nova Scotia
Acquired VantageMed, a U.S. provider of Practice Management software
Ranked first on Deloitte Technology Fast 50 list, which recognizes Canada’s fastest-growing technology companies
Branham300 Branham300 Branham300
Profit 100: Canada’s fastest- growing companies
Deloitte Technology Fast 50
200
9
2010
2011
2012
2013
Became largest cloud-based EHR vendor in Ontario, based on market share
Launched interactive Personal Health Record extension to existing EHR platform
Acquired Medrium, a U.S. cloud-based provider of EHR and Practice Management software
Began largest EHR deployment in Canadian history, with the Association of Ontario Health Centres’ 3,500 providers
Released new flagship NightingaleEHR, based on the intuitive, robust and flexible Nexia technology platform
Branham300
Profit 100: Canada’s fastest- growing companies
Deloitte Technology Fast 50
Branham300
Profit 100: Canada’s fastest- growing companies
Deloitte Technology Fast 50
Branham300
Profit 100: Canada’s fastest- growing companies
Deloitte Technology Fast 50
Branham300 Branham300
WHAT WE DO
For over 10 years we have crafted software solutions that help make healthcare management easier and in turn, help our clients be more effective. We focus exclusively on healthcare – it’s the only thing we do and it’s the industry we love. Our products are designed to be easy to use and we’ve structured our entire team around user-centric design. By making our product easy-to-use our clients benefit from a smoother EHR journey.
At Nightingale, we recognize that implementing an EHR is a journey not an event. We know that it takes well-crafted products, services, technology infrastructure and support mechanisms for clients to be successful with EHRs. With thousands of successful client engagements under our belts, we have learned how to combine these elements into an elegant and seamless package.
Why Clients Choose Nightingale
• A truly easy-to-use product
• Years of experience with tens of thousands of clients
• Cloud-based from day one
• Company stability
• Customizable workflows
Why Investors Choose Nightingale
• Sizable recurring revenue
• Positive cash from operations
• Earnings growth (EBITDA)
• Steady stream of product innovation
• Management talent
WHY NIGHTINGALE?
Why Employees Choose Nightingale
• The chance to make a difference in healthcare
• Talented and knowledgeable teammates
• A collaborative and supportive environment
• Challenging work
• Peer and company recognition
An easy-to-use cloud-based EHR that is secure, scalable and robust. Access the health information you need anytime, anywhere, on any device.
A self-learning patient communication and appointment reminder service powered by industry leader Patient Prompt®. Reduce no-shows, strengthen patient relationships, protect your revenues and keep your patients (and staff) happy.
OUR PRODUCTSNightingale’s products are true, cloud-based solutions for healthcare. We believe in the power, scalability, security and cost advantages that the cloud offers.
At Nightingale quality is infused into every step of our product development process. During the ideation and prototyping phase we vet our designs with internal stakeholders as well as clients. Through the development phase we rigorously test our products to ensure they meet our stringent quality standards. Finally, after our products are released, we continue to monitor system performance and solicit client feedback so that we can improve the quality of our applications.
Our flagship NightingaleEHR product, now in its 10th iteration, is the result of our collaboration with clients and our experience in healthcare software. It is based on a strong commitment to intuitive design, software best practices and industry standards.
An automated solution for claims processing. Enjoy the freedom that comes with automated statements, real-time eligibility checking, claims scrubbing, electronic remittance advice and direct submission.
A simple and elegant online portal for patients. Book appointments, view medical history, see lab results and request prescription refills, the perfect 24/7 way to engage patients.
Hospitals Labs Pharmacies
Payers
ImagingCenter
GovernmentAgencies
ClearingHouse
Solo provider
Enterprise with multiple clinics
Group practice
CLAIMS
REMIND
PORTAL
Patients
CLAIMS
REMIND
PORTAL
EHR
Our team of consultants has been partnering with our clients to solve problems and build new capabilities for over 10 years. We take the time to listen to your needs and carefully consider how our products and expertise can best help you. Think of us as the Sherpa on your journey.
Once your system has been deployed and is in production, our team works with you to personalize it and match it to your unique workflow and work environment. Together we ensure that the EHR is optimized so that you and your team can achieve maximum effectiveness.
Implementing an EHR is a journey not an event. We’ve structured our services so that we can be a helpful guide as you progress with our EHR.
PLAN
OPTIMIZE
We’ve learned (the hard way) that clients are far more successful when they get up and running quickly. Long drawn-out implementations don’t work. Our goal is to minimize the time between purchase and deployment which is why we have designed our products to be the easiest to use on the market.
DEPLOY
Learn at your own pace with our online educational tools or opt for a more hands-on approach with in-person training. Through our certification program, your team will be armed with the knowledge and confidence required to get the most out of your Nightingale investment.
Once your EHR is deployed, our team helps drive adoption by providing tools, advice and guidance on how you can nurture and expand the system’s usage. From booster sessions to tips-and-tricks to onsite assessments, our experts ensure your momentum is maintained.
Free, unlimited support is available to all our clients via phone, email or the web. Our product and technical experts are ready to answer questions, resolve issues and help guide you on your EHR journey. We’re here for you.
EDUCATE NURTURE & EXPAND SUPPORT
PLAN DEPLOY
OPTIM
IZE
SU
PP
OR
T
EDU
CA
TE
NURTURE & EXPAND
OUR SERVICES
We are proud to serve a diverse group of clients from all across the United States and Canada. We support everyone from solo practitioners to large, multisite enterprises. We strive to truly understand our clients’ needs by listening closely, inviting them to be part of the product-design process, and walking a mile in their shoes.
By having Nightingale as their technology partner, our clients are able to manage their organizations easier and more effectively than ever before.
PEOPLE WE SERVE• Physicians• Nurses• Allied health professionals• Physiotherapists• Caregivers
• Business owners• Office managers• Billers• Administrative/Support staff• Receptionists
OUR CLIENTS
CLOUD-BASED EHRONE
20,000USERS
OVER
3,300,000ELECTRONIC
17,700,000PATIENTRECORDS
5,200,000CLAIMSSCRUBBED
PER YEAR
LABRESULTSPROCESSED PER YEAR
2,600,000
Rx
$PRESCRIPTIONSPER YEAR
At Nightingale, we know we can’t do everything ourselves. That’s why we invest in building strong partnerships with other leading organizations—to ensure that our clients get the best, most well-rounded, technically advanced solutions possible.
When our clients asked us for patient communication and appointment reminder capabilities, we listened. After evaluating dozens of solutions we selected Patient Prompt® – and industry leader. Together we worked to tightly integrate their intelligent communication platform with our EHR. The result is NightingaleRemind, a seamless service that helps strengthen relationships with patients, boosts staff morale, ensures a smooth flow of care and reduces no-shows by as much as 80%.
OUR PARTNERS
REMIND
Provider info
Bridge to Office
Intelligent System learns optimal call time
Customized voice recording
Multiple location directions & instructions
Highly customizable
Optional text reminders
Appt details (type & location)
Patient contactinfo
Powered by Patient Prompt®
Appointment Info
Automated calls
Confirmations
NOD Servers
2
3
4
1
PARTNER SPOTLIGHT
Getting access to care is difficult for those with physical, mental and developmental challenges. Governments everywhere are scaling back their funding in this important area of healthcare. For more than 65 years, the Center for Disability Services (CFDS) has been enabling and empowering people with disabilities to lead healthy and enriched lives. Their innovative services help so many in upstate New York and around the country. Nightingale is proud to be involved in CFDS fundraising efforts—including manning the phones at their annual telethon.
For almost four decades, supporting partner agencies has been an integral part of the important work carried out by United Way of York Region (UWYR). Together with donors and volunteers, they have been working to improve people’s lives by funding agencies and programs that meet urgent needs within York Region. Nightingale, both as a company and as individuals, supports UWYR through donations. We not only coordinate internal fundraising activities, but we also go out and help paint, fix, upgrade and clean local care organizations that are funded through UWYR.
Hacking Health improves healthcare by inviting technology creators and healthcare professionals to collaborate on realistic, human-centric solutions to front-line problems. Hacking Health’s hackathons and workshops are fun, intense, hands-on events where small teams tackle tough problems in a supportive community of peers and mentors. Nightingale has been a longtime supporter of Hacking Health events. We not only provide sponsorship dollars, but we also encourage our developers, designers, graphics artists and others to participate in the events themselves.
We believe that responsible business is good business. We feel we have an obligation to give back to the community we live in and work with. We focus our involvement and our contributions on specific issues: healthcare innovation and local access to healthcare. Both are areas where Nightingale can apply its technology as well as its talented staff—rather than just donating funds.
OUR COMMUNITY
OUR CULTURE
There’s a lot more to our corporate culture than the benefits and perks that we enjoy—though we do love our pancake breakfasts, ice cream days, Halloween parties, coffee mugs and peer-recognition program. We define our culture by the feeling you get when you meet us—whether at our offices or at a conference. It’s the friendship, trust and values that we share.
We Believe• Technology is core to our
products, but people are core to our company
• Being open and honest is the only way to behave
• Solving problems is better than talking about them
• There is no substitute for being passionate about a job well done
• Doing the right thing, even when no one is watching
• Succeeding together.
United States 10670 White Rock Road, Suite 300Rancho Cordova, CA 95670
Canada 55 Renfrew Drive, Suite 200Markham, ON L3R 8H3
www.twitter.com/NightingaleEHRwww.facebook.com/NightingaleInformatixwww.linkedin.com/company/Nightingale
For more than a decade, Nightingale (TSX-V: NGH) has been delivering innovative cloud-based Electronic Health Record (EHR) and Practice Management solutions to healthcare organizations across the United States and Canada. Our goal is to uncomplicate the day-to-day challenges of healthcare providers. We achieve this by creating software that is truly intuitive—minimizing training and maximizing adoption. We believe so strongly in building easy-to-use software that we structured our entire product team around user-centric design. Our clients are benefiting from this focus through a well-supported and robust solution that presents a holistic view of a person’s well-being in a simple, clean interface, so that the best health decisions can be made.
