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Performance Objective
At the end of this lesson you will be able to: list and describe the foundational principles of one-on-one
facilitation.
define and describe advantages and disadvantages of open- and closed-ended questions.
define and describe the skills of reflection and questioning in an interview.
• S - Square up to client to display undivided attention
• O – Open posture• L – Lean in• E – Eye contact• R - Relax
One-on-One facilitation
Advantages• Easy for job seeker to
answer• Yield or clarify
information quickly
Disadvantages• Restrict job seekers to brief answers• Keep the questioner in control• May provide less information• May feel like an interrogation• Heard as advice or criticism
Closed-Ended Questions
Advantages• Invite job seekers to explore
thoughts/feeling• Gives some control• Convey interest and respect• Provide unexpected
information
Disadvantages• Allows job seekers to
wander from topic and lose focus or avoid topics
• Leads to a series of “I don’t know” answers
Open-Ended Questions
Common Themes
• Mixture of feelings: suspicion, fear, tentativeness, resentment
• Concern about fairness• Concern about expectations
Initial Interviews
Initial Interviews
Using 1-on-1 counseling Skills
Convey interest and respect
Use open-ended questions to explore
Use closed-ended questions to clarify
Use reflection to demonstrate listening and understanding
Performance Objective
At the end of this lesson you will be able to:
determine the difference between formal and informal assessments.
define and describe advantages and disadvantages of open- and closed-ended questions.
Develop a structured interview template using the Wheel.
Experience two examples of career theory-based informal assessment tools.
Assessment
Informal• Developed w/o scientific
rigor• Has no known reliability
& validity• Administered informally• Interpreted in a non-
standardized way
Formal• Developed with scientific
rigor• Has known reliability &
validity• Administered in a
standard, specific way• Interpreted in a
standardized way
Low cost
Can be administered w/o ordering materials
Can offer greater opportunity to learn about person taking assessment
Informal AssessmentSt
reng
ths
Interpretation may be subjective
Facilitators may interpret the same results differently
Activities have not been subjected to scientific study
Informal AssessmentW
eakn
esse
s
Types
• Forced-Choice Activities• Card Sorts• Checklists• Structured Interviews• Simulations (games)
Informal Assessment
One-on-one conversation in which the facilitator’s part of dialogue is preplanned
Structured Interview
SOCIAL &
ECONOMICFACTORS
INTERESTS
POTENTIALSKILLS
LEISURE TIMEACTIVITIES
PHYSICALCAPACITIES
PERSONAL
TRAITS
TRANSFERABLE
SKILLS
EDUCATION& TRAINING
WholePerson
Concept
• Complete questionnaire about interests and work experiences
• One completed, tally scores for all six categories
• Draw profile• Join in group discussion
Interests & Skills Checklist
At the end of this lesson you will be able to:
• describe the differences between Structural and Developmental Career theories.
• determine your own Holland Code and explain what it means.
• identify the primary elements RIASEC
• define the term vocational self concept
Performance Objective
Has been normed for validity and reliabilty
Produces standardized results
Can be compared to others taking the same instrument
Formal AssessmentSt
reng
ths
Can be expensive to administer
Individuals should be trained to administer and interpret
Individuals taking the test may feel it is not a true picture of who they feel they are
Formal AssessmentW
eakn
esse
s
Career Patterns
Socioeconomic Factors
Life Expectancies
Mental/Physical Abilities
Personal Characteristics
Developmental Career Theories
A combination of activities in all life roles at a specific point in time (life-
span)
Definition of Career
Concept 1: People can be described as a combination of six personality types– Realistic– Investigative– Artistic– Social – Enterprising– Conventional
John L. Holland
Concept 2: A Holland code can be used to identify– Occupations– Jobs– Schools– Majors– Leisure Activities
John L. Holland
Concepts 3 & 4:– People of a given type are drawn to an
environment of the same type.– When person and environment types
are matched, people are likely to be satisfied and productive.
John L. Holland