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1
One Identity Password Manager Setup.
Now that you have Exchange email you have access to One Identity Password Manager, a service
from NCH that allows you to unlock your account and change your password. First you need to register with
the service to be able to access those features. Let’s get started.
Open any browser, navigate to https://changepassword.nch.com
Enter your username from the email you received, leave the Location as nch.com, then enter the captcha
characters and click on Search.
If the service finds you it will take you to the Home screen. Click the icon to start registering.
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You have to enter another captcha, Click Next.
Enter your current password and click Next.
They pick the first security question for you, enter the answer, twice. It will warn you if the answers do
not match. Uncheck the box to see what you are typing.
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You get to choose the rest of the questions, enter a pin number at the end and click Next.
After successfully completing the questions and PIN number you will get the checkmark. Click Log out in the
upper right and you are now ready if your account gets locked out or you need to reset your password. Just go back to
this site and follow the directions you are given.
John Donica
IT Analyst
O: 972.438.0463
This instruction is intended for internal use only.
PARTSMASTER™, A Division of NCH Corp.
P. O. Box 655326 Dallas, TX 75265-5326
©2017 NCH Corp.