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ONE DAY FOR A DIGITAL WATER FUTUREA one-of-a-kind gathering of leaders from a diverse set of industries shaping the digital future of water
XPV WATER PARTNERS + WELLS FARGO • 2
CONTENTSBringing Digital Technologies To The Water Sector 3
Industry Background 4
Digital Water Leaders Roundtable 2016 5
Roundtable Recommendations 8
Follow-On Actions 9
Future Call-To-Action: One Day For A Digital Water Future 10
The One Night For One Drop Event 11
Notes From The Digital Water Leaders Roundtable Discussions 2016 12
COVER PHOTO CREDIT CHRISTINA RUSSO
PHOTO CREDIT JOHN ROHLING
XPV WATER PARTNERS + WELLS FARGO • 4
The last seminal event in the sector was arguably in 1969,
when the heavily polluted Cuyahoga River caught on fire,
sparking the eventual passage of the Clean Water Act
in 1972. Billions of dollars of investment in cleaning up
US waterways followed, and water issues subsequently
faded from national attention.
Now, after a steep decline in public funding and decades
of relative obscurity in public policy circles, water has
recently gained national prominence once again. This
time, the seminal event has been the Flint, Michigan
water quality crisis, which has captured national
attention and crystallized concerns
about the risk of poorly managed water
infrastructure. Rising attention to water
is also flowing from overarching worries
about the impacts of climate change,
exemplified by deep drought in the west
and historic flooding in the south.
Solving these water infrastructure and scarcity challenges
is expected to cost many billions of dollars, by some
estimates as high as one trillion dollars, in the US alone.
However, unlike the response to the water crisis in the
1970s, the US federal government is not in a position to
provide a major contribution to funding these upgrades.
The traditional, costly approach to fixing infrastructure
has become increasingly unavailable at the state and
local level as well. As a result, utilities, cities, and federal
regulators are realizing that more creative, and more
cost-effective, technology and business-model solutions
will be needed.
While advancements in water treatment and
infrastructure repair technologies are important, we
believe that one of the most critical solutions for
today’s water challenges lies outside the water sector,
in the technology transformation that is rapidly taking
place across the globe.
Indeed, most sectors change from the outside in,
especially in today’s digitally driven world. The water
sector will be no exception to this rule. Today, we
live amid the most rapid technological change in the
history of mankind. The pervasiveness of the internet
and mobile technologies have already transformed how
we all work and play. As in other sectors, technological
developments such as cloud computing, big data, the
Internet of Things (IoT), smart sensors, and machine
learning will have a significant impact on how we
manage and use water. These advances also offer the
opportunity to meet the large capital needs in the sector
far more efficiently than is currently envisioned; as well
as changing how utilities, industrial users, farmers, and
consumers all think about water.
To get ahead of the curve and accelerate innovation in
the water sector, XPV Water Partners and Wells Fargo
Bank recently brought together a diverse set of leaders
from, from industry and government, to learn from
each other; and develop an agenda to help shape how
digital technologies and other outside influences will
profoundly change how we manage the world’s most
precious resource.
INDUSTRY BACKGROUND
UNTIL RECENTLY, WATER HAD NOT BEEN A LEADING NATIONAL ISSUE IN THE US FOR MORE THAN 40 YEARS.
after a steep decline in public funding and
decades of relative obscurity in public
policy circles, water has recently gained
national prominence once again.
AN XPV WATER PARTNERS AND WELLS FARGO WHITE PAPER MAY 2016
XPV WATER PARTNERS + WELLS FARGO • 6
Keynoting the discussion were Anthony Lacavera,
founder and chairman of Globalive Capital,
a technology accelerator for emerging tech firms,
and former chairman and CEO of Wind Mobile,
which he sold to Shaw Communications
for $1.6 billion in 2015 — and Minh
Le, Senior Advisor in the Obama White
House and former Director of the Solar
Technologies Office in the Department of
Energy.
Mr. Lacavera noted how the Internet
of Things has been made possible by
the logarithmic acceleration of mobile
network speed, with next generation 5G wireless
expected to be up to 100 times faster than the
current generation of 4G LTE, which is in turn 100
times faster than earlier 3G.
This transmission speed has in turn dramatically
increased the number of connected devices collecting and
communicating data, which now outnumber people. Mr.
Lacavera noted that most organizations
are only in the early stages of mining, storing,
and analyzing this massive amount of new data, and
ultimately using it to create decision-making applications
that will transform organizations.
Mr. Le provided an update on the White House Water
Technology Innovation Strategy released in December
2015, related to the administration’s climate change
initiatives. Key activities include better data coordination
around water use and availability, and increasing
water supplies and water efficiency through technology
innovation. He also asked the group for input to take
back for the subsequent White House Summit on Water
that was to be held later that month.
In March 2016, in conjunction with Cirque du Soleil’s “One Night for One Drop” annual fundraising event in Las Vegas, XPV and Wells Fargo convened for an inaugural Digital Water Leaders Roundtable with a select group of high-level executives from water technology, consulting and engineering, public and private sector water utilities, NGOs, and the financial markets.
This transmission speed has in
turn dramatically increased the
number of connected devices
collecting and communicating data, which now
outnumber people.
The Number Of Connected Devices Will Exceed
50 BILLION BY 2020
XPV WATER PARTNERS + WELLS FARGO • 7
As in other tech sectors, acceleration of technology adoption will be driven by customer
demand. If end users experience the benefit of timely, relevant water usage alerts or
contamination notices, they will demand it as “the norm.”
The fragmentation in the water sector has resulted in lack of data aggregation and analysis,
relative to the energy, tech, or telecom sectors. Creating a vehicle for data aggregation
could provide a powerful impetus for change.
Real-time access to water quality data can change the balance of community power and
action. Educated consumers will demand change when water quality is substandard, and
water providers or users can more intelligently target their investment to areas where it will
be most effective.
Utilities, many of which are under severe cost pressure, can use data to drive both revenue
(such as developing more value-driven rate structures), and cost savings (such as building
shared-savings partnerships with technology companies that improve operating efficiencies).
These opportunities are low-hanging fruit in early stages of being realized across the sector.
Narrowly defined regulatory enforcement and reporting requirements have acted as a
barrier to new technology adoption. The water industry must work with state and federal
regulators to ensure that laws and regulations are compatible with changing technologies
and business models in the sector.
Keeping in mind the Flint crisis, which
remains at the forefront of water
policy discussions this year, several key
conclusions emerged from the Digital Water
Leaders Roundtable
XPV WATER PARTNERS + WELLS FARGO • 8
ONE In response to the Flint crisis, the federal government should develop a
real-time water quality data initiative. This would entail: assessing current
data availability, determining what investment will be required to establish
and deploy a national data collection program, setting mandates for
data collection from key sources over a period of time, and supporting
development of public and private sector tools to analyze and communicate
data in the most effective manner.
TWO Development of “Sensor at the Tap” technology could be a powerful tool in
accomplishing these goals.
THREE More broadly, federal water investment programs should include support for
deployment of data collection and data analytics tools related to the use of
water itself, and of the water infrastructure that delivers the service.
FOUR The policy approach to “water technology” should be expanded beyond
the traditional focus on water treatment technologies to include: sensors,
smart meters, leak detection, decentralized solutions, asset management, and
related analytical and operating software tools. Innovations incorporating
high-speed, low-cost digital technologies may offer a more cost-effective
approach to solving water challenges versus providing funding for large-scale
traditional infrastructure projects.
ROUNDTABLE RECOMMENDATIONS Emerging from the Roundtable were the following key principles and recommendations related to the adoption of digital technologies
XPV WATER PARTNERS + WELLS FARGO • 9
Also in March 2016, the Obama administration convened the first-ever White House Water
Summit. XPV Water Partners participated in the White House Summit, further articulating
the recommendations that emerged from the Digital Water Leaders Roundtable discussion.
At its Water Summit, the White House released a list of public and private sector
commitments for innovation, specifically including a section on “Enhancing
Data Collection, Access, and Usability.” In addition, the US Environmental
Protection Agency is now exploring how data-driven technologies can improve
public confidence, utility transparency, and water quality improvements as the
Agency struggles with finding more rapid solutions to the Flint crisis and to
broader national infrastructure investment challenges.
Many water sector commentators have noted that the old approaches to infrastructure
investment are no longer valid in an era of far more capital-constrained governments. Yet
alternative solutions for water resiliency have so far been slow to materialize.
We believe one answer lies in leveraging limited government funding more efficiently:
targeting projects that speed deployment of new technologies that can measure, communicate,
and manage key items such as watershed flows, utility performance, and end-user activities —
and all far more accurately, quickly and cheaply than is happening today.
FOLLOW-ON ACTIONS
the US Environmental Protection Agency is now
exploring how data-driven technologies can improve
public confidence, utility transparency, and water
quality improvements
The ongoing purpose of the Digital Water Leaders Roundtable is to “cross fertilize” industry and policy leaders across sectors, to foster more rapid learning and spur creative action to bring digital technologies to the water sector of the future.
XPV WATER PARTNERS + WELLS FARGO • 10
FUTURE CALL TO ACTIONOne Day For A Digital Water FutureXPV Water Partners has committed to following up with industry leaders and policymakers in the coming year to
encourage exploration and adoption of the recommendations above. We are also asking leaders who participated
in the 2016 inaugural Digital Water Leaders Roundtable to support action on these principles throughout their
industry networks in the coming year.
Looking ahead to 2017, our vision is to further refine industry goals and concrete actions that a core leadership
group can take to promote digital technologies that will more rapidly advance solutions to water challenges.
In conjunction with the One Night for One Drop event, our goal is to further develop a unique, high-profile “One
Day for a Digital Water Future” event that will bring together each year the most powerful group of water sector,
technology sector, and national and local water policy leaders specifically focused on transforming the future of the
water sector through digital technologies.
XPV WATER PARTNERS + WELLS FARGO • 11
THE ONE NIGHT FOR ONE DROP EVENTOne Drop Foundation is an international non-profit organization created by Cirque du Soleil founder, Guy Laliberté in 2007. At the core of their mission is water as a transformative force to improve living conditions, as well as giving communities the ability to care for themselves and their families.
One Drop has received international recognition from the United Nations (United Nations Award for
best sector practices), the International Water Association (award for innovation), the International Water
Resource Association (award for innovation), and has special consultative statue with the United Nations’
Economic and Social Council (ECOSOC).
One Night for One Drop is an annual charity event in which Cirque du Soleil cast and crew donate their
talent and time to create a unique and incredible show for one night only in support of the One Drop
Foundation. Guests are treated to an exclusive cocktail reception prior to the show, as well as an unforgettable
post-show experience.
Featured in USA Today “10 Best Annual Events in Las Vegas”, it is the only show where world-renowned
guests perform alongside Cirque du Soleil artists such as Leona Lewis, John Legend, Lindsey Stirling, The
Tenors and Jackie Evancho. Since 2013, the event has raised $17.6 M to support One Drop’s mission.
PHOTO CREDIT JOHN ROHLING
The ongoing purpose of the Digital Water Leaders Roundtable is to “cross fertilize” industry and policy leaders across sectors, to foster more rapid learning and spur creative action to bring digital technologies to the water sector of the future.
XPV WATER PARTNERS + WELLS FARGO • 12
NOTES FROM THE DIGITAL WATER LEADERS ROUNDTABLE DISCUSSIONS 2016The executives at the inaugural digital water event participated in guided discussions regarding how the “Internet of Things”, and related digital technologies can provide value in the water sector. The group also debated a “moonshot for water” — a concept the White House has used to help center its thinking on various innovative technologies, recently including the water sector. The following are brief summary notes on the discussion, which formed the basis for the initial recommendations framed in this white paper.
XPV WATER PARTNERS + WELLS FARGO • 13
ACCELERATION OF TECHNOLOGY ADOPTION WILL BE DRIVEN BY CONSUMER DEMANDDemand for real-time usage alerts and contamination notices: if a customer realizes this information is available and begins to receive it, they will come to expect and demand it.
As with electricity costs, rising water costs will change behavior and lead people to find efficiencies.
Education of the consumer about costs, quality, and risks is key to change. As is often noted, consumers simply expect high-quality water to always be available.
The industry needs to learn more about what consumers really want to know. What data do we need to collect?
Water quality — minerals, metals, pathogens?
What about notifications on leakage, pressure, temperature?
What if people really knew how much water they waste? What if they were able to compare consumption versus their neighbors, or learned about daily consumption patterns?
A NEXT-GENERATION “SENSOR AT THE TAP” COULD BE A KEY CONSUMER TOOL
Future technology need: real time, consumer-friendly water quality sensor – (sensor at home to view quality of water from our taps).
Red alert system — measures data and notifies customer and utility when it is unsafe.
System of the future envisions continuous monitoring at the point of delivery — quality, usage, and price — a proactive approach to customer communication.
The “Sensor at the Tap” concept raises questions about hardware and data ownership (utility or user?), and pricing (full cost or subsidized, particularly for vulnerable users?). Leadership in creating a workable business model could speed implementation.
Need to assess cost to put a sensor in every tap. How would cost savings or revenue enhancement offset cost of deployment?
More water data could also offer an opportunity to marry personal health technology, e.g. Fitbit type devices, with water quality technology. Not every consumer has the same health or water quality needs; some populations are more vulnerable.
Technology to detect biopathogens in real time could also enable more effective use of point-of-use treatment.
XPV WATER PARTNERS + WELLS FARGO • 14
DATA AGGREGATION COULD PROVIDE POWERFUL IMPETUS FOR CHANGEWater quality and access to data around water quality will be a defining issue for the digital water future; creating a vehicle for data aggregation could be a powerful driver for change.
Value isn’t just in the collection of data, it must be aggregated, analyzed, and translated into effective tools to support both utility and consumer decision-making.
What are the best analytics and decision support tools available for doing this?
What still needs to be developed?
Effective data aggregation could enable increased decentralization of infrastructure, reducing capital replacement costs.
Effective water quality data aggregation could improve public health management, as health authorities could correlate it with patient population data to identify water-related illnesses.
UTILITIES ARE STARTING TO TAKE ON CHALLENGES OF DIGITAL TECHNOLOGY ADOPTION
Utilities and cities are starting to shift thinking toward benefits of data collection and analysis.
Leadership is key for this thinking to filter through organizations and be effectively implemented.
Utilities must have clear vision of customer service needs in order to prioritize what data to collect.
Majority of water utilities are public, and need incentives to adopt new technologies.
Smaller utilities face the greatest challenges in financing and implementing technology upgrades.
Industry needs to work to drive down the cost of deployment, e.g. partnering with technology and service companies.
Digital tech benefits to utilities.
Using real-time usage data to manage loads, e.g. reducing pumping pressure at night at times of lower demand, or shifting industrial users to off-peak usage.
Data can help drive additional revenue streams, e.g. “lost revenue” customer ID, improved rate structures, additional services.
Internet of Things can substantially improve operating efficiencies via automation.
Water policy remains highly fragmented and hard to manage at federal level, given many agencies involved.
The Clean Water Act and the Safe Water Act need to become more flexible to encourage technology adoption and offset fear of additional regulatory scrutiny.
Cybersecurity and regulatory compliance issues need to be addressed, but can be managed with utility and regulator education about data technologies.
XPV WATER PARTNERS + WELLS FARGO • 15
CHAIN OF EVENTS
THAT DRIVES TECHNOLOGY
ADOPTION
Economies of scale achieved via
aggregation of response/data analytics.
More centralized or national data
management bodies can provide trend
analysis; benchmark communities.
Water supply incidents, water quality
incidents, utility conservation and
revenue challenges drive interest in
data technologies that offer solutions.
Data technologies introduced
to early adopter consumers
and utilities.
XPV WATER PARTNERS + WELLS FARGO • 16
KEY AREAS OF DATA COLLECTION & ANALYTICS SHOULD INCLUDEWATER QUALITY
Next generation sensors at the tap and at the well-head to track water quality in real time.
WATER USAGE
Consumer and industrial/commercial usage data communicated
to drive customer education and behavioral change.
ASSET MANAGEMENT
Network sensors to improve leak detection, energy management, and stormwater overflows.
OPERATING & FINANCIAL MANAGEMENT
Integration of operating and reporting data to improve utility automation and financial management.
WATER SUPPLY & PRICING
Track supply-side knowledge on wholesale sources and prices of supply, to help drive trading and reuse markets.
NATIONAL DATA AGGREGATION
Develop consolidated national water database using real-time tools to aggregate and constantly update these
various analytics on water supply, quality, usage, and pricing, providing access for public and private use in
developing decision support tools.
“SMART WATER MOONSHOT”When asked the question “What digital technologies or national technology initiatives would make the greatest impact in achieving long-term water sustainability and security?” — roundtable attendees had a lively debate and a number of creative ideas, but the discussion overall centered on the following core theme:
We should leverage scarce federal and state government
funding dollars to build national sensor and data
reporting platforms to better inform infrastructure
investment decisions, rather than subsidizing replacement
of “old infrastructure” or relying on less informed local
water infrastructure decisions.
XPV WATER PARTNERS + WELLS FARGO • 17
XPV Water Partners is comprised of
experienced water entrepreneurs, operators,
and investment professionals dedicated to
making a difference in water. XPV partners
with, invests in, and actively supports entrepreneurial companies so
they can grow and deliver value for all stakeholders. XPV manages over
$400 million in investment capital from some of the top institutional
investors in North America, Europe, the Middle East, and Asia. The
XPV family of portfolio companies is making a difference in water
both by driving more efficient management of the world’s most critical
resource and by creating significant shareholder value that can help
move the industry forward. www.xpvwaterpartners.com
Wells Fargo & Company (NYSE: WFC) is a
diversified, community-based financial services
company with $1.8 trillion in assets. Founded in
1852 and headquartered in San Francisco, Wells
Fargo provides banking, insurance, investments,
mortgage, and consumer and commercial finance through 8,800
locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile
banking; and has offices in 36 countries to support customers who
conduct business in the global economy. With approximately 269,000
team members, Wells Fargo serves one in three households in the United
States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015
rankings of America’s largest corporations. Wells Fargo’s vision is to
satisfy our customers’ financial needs and help them succeed financially.
Wells Fargo perspectives are also available at Wells Fargo Blogs
blogs.wf.com and Wells Fargo Stories stories.wellsfargobank.com