Powering Your Digital Connectionsinfo@seeburger.com www.seeburger.comAll specified product names are the property of the respective companies. 01/2017 © SEEBURGER AG · Edisonstraße 1 · D-75015 Bretten · Phone + 49 (0) 7252/96-0 · Fax + 49 (0) 7252/96-2222

Onboarding Trading PartnersOnboarding Effective Save Time Visibility

Efficiently and cost-effectively onboard trading partners with no

downtime

Spend more time growing your electronically-connected Trading

Partner base, rather than tackling onboarding issues

Eliminate the time IT and sales staff spend on manual steps related to onboarding

Track all changes to partner data, such as approvals,

aiding in resolving disputed data quickly

Understand capability and readiness

• Obtain initial trading partner list • Partner analysis of customers and

suppliers• Survey clarifies capability and

readiness• Prioritize and assign for

implementation

• Trading partners: - Register themselves - Administer own master data - Update certificates themselves• Automate through standard

interfaces and integration with the SEEBURGER B2B Directory

• Trading Partners integrate themselves mostly on their own

• High level of automation due to standard interfaces

• Active Onboarding of EDI-capable suppliers with self-service app

• Setup of a Web-Portal (WebEDI) for integration of smaller suppliers

Minimize internal effort for ramp-up Partner Self-service / B2B Directory

Community Survey

Partner Onboarding

Community Support

Community Management App

Powering Your Digital Connectionsinfo@seeburger.com www.seeburger.comAll specified product names are the property of the respective companies. 01/2017 © SEEBURGER AG · Edisonstraße 1 · D-75015 Bretten · Phone + 49 (0) 7252/96-0 · Fax + 49 (0) 7252/96-2222

Business Area Challenge Benefits of the SEEBURGER Approach

IT Operational and Support

• Too many things to do • Too much manual work• High internal and external communication efforts

- VAN Cost – when relying on VANs for TP communication

- Handling efforts when running many direct IP connections

• Trading partners can register themselves and integrate mostly on their own

• High level of automation due to standard interfaces• Operational efficiency and scalability• Better SLAs through direct connections than

traditional VANs without the overhead• Enabler for digital transformation

Service Operations / Line of Business

• Threshold for tighter Partner B2B integration through EDI is too high

• High transaction cost (paper, postage, labor time)• Registration and classification of incoming

documents is costly and error-prone• Administration of documents is time-consuming

(storing, searching, archiving)

• Smart routing maximizing efficiency and automation• End-to-End Monitoring (Message Tracking) – Nothing

similar at VANs• Real-time strategic and operational overview of

business areas• Improved customer and supplier channel execution• Faster for you to offer new services / roll out new

products

Finance / Security Office

• Centralized policy and compliance management for all business interactions

• Lack of consolidation• Effort to enforce and control internal process flows

• Increased level of self-service• Decreased cost of service• Modern monitoring and tracking tool for your

businesses’ departments

Put the Community Management App to WorkWith the App, onboarding, provisioning and change management processes can be created as fully automated processes. This includes message-validation for all industry standards such as EDIFACT, ANSI X.12, NACHA, SWIFT ISO 20022, AECMA, BAI, CII, ebXML, EBICS (T&TS), HL7, SEPA (ISO 20022), SAP iDoc1, RosettaNet, and TRADACOMS. It entails communication testing for protocols like AS2 and OFTP2 as well as simple self-service data validation.

This begins with importing current connections into the App. The App can be seamlessly integrated into existing infrastructures via REST API and can send and receive data via definable interfaces to existing systems. Existing processes do not require changes because the App orchestrates the handoff between the different systems and interfaces. Once a project is defined, like onboarding new customers, a process can be designed along with easily customizable templates to structure how the activity should be performed.

For example:

• An email with a survey-like form can be sent out to all new partners outlining what information is required for them starting the connection process.

• A reporting view enables the project manager to track progress on the current project.

• Flexible use of functional modules to manage different project aspects like pre-defined onboarding, self-service templates and tools to create new templates.

• Our white label solution allows for customization of its appearance, such as adding a corporate identity – regardless if it is used on-premise or as a cloud solution.

Community Management App