ON Command Remote V4.0 Master User Guide€¦ · the remote Host computer. For example, when ON Command Remote Master is running in a Windows session with a 16-color display driver,

Best-of-Breed Remote Software Delivery & Managementfor Desktops, Mobile PCs, Handhelds, & Servers

ON Command Remote V4.0Master User Guide

080-MST-0040

www.on.com

Copyright © 2002 by ON Technology Corporation. All rights reserved worldwide.

First Edition: 2002

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of ON Technology. The software described in this document is furnished under a license agreement and may be used only in accordance with that agreement. This document has been provided pursuant to an agreement containing restrictions on its use. This document is also protected by federal copyright law. No part of this document may be reproduced or distributed, transcribed, stored in a retrieval system, translated into any spoken or computer language or transmitted in any form or by any means whatsoever without the prior written consent of:

ON Technology CorporationWaltham Woods, 880 Winter Street, Building 4Waltham MA 02451-1449 USATelephone: (781) 487-3300 Fax: (781) 487-3301

ON Technology makes no warranty, representation or promise not expressly set forth in this agreement. ON Technology disclaims and excludes any and all implied warranties of merchantability, title, or fitness for a particular purpose. ON Technology does not warrant that the software or documentation will satisfy your requirements or that the software and documentation are without defect or error or that the operation of the software will be uninterrupted.

LIMITATION OF LIABILITY: ON Technology's aggregate liability, as well as that of the authors of programs sold by ON Technology, arising from or relating to this agreement or the software or documentation is limited to the total of all payments made by or for you for the license. This limited warranty gives you specific legal rights. You may have others which vary from state to state. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

ON Technology, ON Command, ON Command CCM and CCM are registered trademarks, and the ON logo and ON Command Remote are trademarks of ON Technology Corporation.

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Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7ON Command Remote Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Network Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Display Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Reading the Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Software-level identifiers and computer text. . . . . . . . . . . . . . . . . . . . 13User interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Files, Storage Devices, Web-sites . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Variable text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Installing ON Command Remote Master . . . . . . . . . . . . . . . . . . . . . . . . . 17Licensing a 30-Day Trial Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Licensing Before Trial Expires . . . . . . . . . . . . . . . . . . . . . . . . 18Licensing After Trial Expires . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Contents

3 Running the Master. . . . . . . . . . . . . . . . . . . . . . . . . . 21Running the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Launch the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Open a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Host Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24The Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24View Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connect Special. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Add to Cycling Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Add to Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Save as Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

The View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Control Panel Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Control Panel Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Icon Viewing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

The Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Master Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Peer-to-Peer Hosts Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31History Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Keyboard Mapping Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Information Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Default Connection Window Settings Dialog . . . . . . . . . . . . . . . . . . . . . . . 34Startup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Remote Control Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Auto-scroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Text Mode Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Text-mode Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

File Transfer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Help Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41ON Technology Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41About ON Command Remote Master . . . . . . . . . . . . . . . . . . . . . . . . . 41

About ON Command Remote Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41About ON Command Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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Contents

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4 Polling and Connecting . . . . . . . . . . . . . . . . . . . . . . 43IP and IPX Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Explicit Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Specifying Polling Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Manage Polling Ranges Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46IP Polling Range Definition Properties Dialog . . . . . . . . . . . . . . . . . . 47

Broadcast to Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Scan Address Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

IPX Polling Range Definition Properties Dialog . . . . . . . . . . . . . . . . . 49Local Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Inter-network Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

5 Connection Windows . . . . . . . . . . . . . . . . . . . . . . . . 51What To Do. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Menu and Toolbar Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52The View Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52The Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52The Goto Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54The Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Copying from the Host Display. . . . . . . . . . . . . . . . . . . . . . . . 55The View Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Graphic Rendering Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57The Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Controlling the Remote Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Operating the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Operating the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

File Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Displaying File Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Selecting Files and Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Manipulating Files and Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Remote Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Configuring the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Configuring the Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Performing Remote Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

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6 Cycling Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69The Cycling Monitor Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adding Hosts to the Cycling Monitor List . . . . . . . . . . . . . . . . . . . . . . . 69The Cycling Monitor List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Cycling Through The List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

The Cycling Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Cycling Window Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72The Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Cycling Window Settings Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Cycling Window Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Auto-scroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76DOS Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

7 Tracking Connections. . . . . . . . . . . . . . . . . . . . . . . . 77Connection Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

The Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

The Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Properties Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Connect As Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

8 ON Command Remote Command Line . . . . . . . . . . . . . . . . . . . . . . 85ON Command Remote Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85ON Command Remote Command Switches . . . . . . . . . . . . . . . . . . . . . . . 86

Program Instantiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Identity of Master User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Connecting by IPX Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Connecting by Name with IPX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Connecting by IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Changing the Connection Window Title. . . . . . . . . . . . . . . . . . . . . . . . 89

Command File Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

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C H A P T E R 1

Introduction

WelcomeThank you for selecting ON Command Remote.

ON Technology’s ON Command Remote technology offers many powerful functions that make it an ideal remote control solution for help-desk managers, network administrators, software trainers, and mobile workers.

ON Command Remote Master can take complete control over one or more remote computers running ON Command Remote Host although they are only connected to a Master via a standard network.

A Master can view the entire screen of the remote computer, and it can either control the Host computer using the keyboard and mouse, or share control of the Host with its user.

File transfer makes it easy to copy files between the remote computer and the Master.

Remote printing will redirect print jobs from applications running on the remote computer to your favorite local printer.

7

ON Command Remote Components

ON Command Remote ComponentsON Technology’s ON Command Remote technology consists of the following components:

ON Command Remote Master is an application that allows a user on a Master computer to view or take control of remote computers on a network. This computer is sometimes also refered to as the local computer in the ON Command Remote Master documentation when referring specifically to the computer at which the user of this software sits.

ON Command Remote Host is a program that allows a computer (sometimes called the remote Host) to accept connections from a Master so that its display is visible to that Master and its user interface can be controlled by it.

ON Command Remote Master 4.0 and later is backward-compatible with older versions of ON Command Remote Host. This means that remote computers still running previous versions of the Host software can be operated by ON Command Remote Master 4.0 and later. ON Command Remote Host 4.0, however, will only operate with ON Command Remote Master 4.0 and later. You may also find that you want to exploit new features of ON Command Remote Master 4.0 that require ON Command Remote Host 4.0.

iMac iMac

iMac iMac

Master

Host

A peer-to-peer connection

8

CHAPTER 1: Introduction

System RequirementsON Command Remote Master may be installed on the same computer as ON Command Remote Host. It will run on any computer that meets the minimum system requirements of the operating system. Supported operating systems are:

Windows 98

Windows 98 Second Edition (SE)

Windows 98 Millennium Edition (ME)

Windows NT (with Service Pack 4.0 or later)

Windows 2000

Windows XP

Network RequirementsON Command Remote Master may be used over any type of network — including dial-up, Ethernet, token ring, and FDDI — that supports the IP or IPX standard protocols. The following conditions apply:

IP is a general-purpose protocol supported on a wide variety of networks and servers. To enable communication using IP:

• On Windows 98, 98 SE, or 98 ME you need the Microsoft TCP/IP Protocol (included with the operating system).

• On Windows NT, 2000, or XP you need the Microsoft TCP/IP Protocol (included with the operating system), or you may use another WinSock 2 compliant IP stack.

IPX is usually run on networks using Novell NetWare. To enable communication using IPX, it is not necessary for any computer to be logged into a NetWare server, nor is it necessary to run a NetWare client. Instead:

• On Windows 98, 98 SE, or 98 ME you need the Microsoft IPX/SPX Compatible Protocol (included with the operating system), or you may use the Novell Client-32 IPX protocol.

• On Windows NT, 2000, or XP you need the Microsoft NWLink IPX/SPX Compatible Transport (included with the operating system).

9

System Requirements

Display ConsiderationsON Command Remote Master’s ability to render colors accurately depends on the capabilities of the display driver on your computer. The most accurate color reproduction occurs when the computer on which ON Command Remote Master is running matches or exceeds that of the remote Host computer.

For example, when ON Command Remote Master is running in a Windows session with a 16-color display driver, it is able to render accurately the display of a Host computer with the same 16-color display driver. If the Host computer has a 256-color display driver, however, the display running ON Command Remote Master will attempt to render the colors as best as it can.

For accuracy in color rendering, it is advisable to use a 256-color or higher display driver on the computer running ON Command Remote Master.

The display resolution of the computer running ON Command Remote Master is another consideration in the rendering of the screens of Host computers, since they will not fit entirely on the display of the Master if there are not sufficient pixels. Earlier versions of ON Command Remote Master provided scroll bars on the display window to allow the computer acting as Master to move around the Host’s display.

While it is still best to have ON Command Remote Master running on a Master with a resolution at least that of any the Hosts it will monitor, ON Command Remote Master provides you with more options for rendering a remote Host’s display, including:

Filling the entire Master screen with the Host display (providing scroll bars if the Host display is still larger than the ON Command Remote Master display).

Scaling the entire Host display to fit a graphical area on the Master computer.

Displaying the Host display in a window with scroll bars.

Text ModeAn ON Command Remote Master Connection Window will give you the most accurate representation it can of the Host’s screen and this will typically be a graphical display. There are some circumstances, however, in which the Host will be displayed in Text Mode, and the Connection Window will therefore also appear in Text Mode.

10


SecuritySecurity has become a greater concern, and a more important consideration in software design, as computers have become more connected to one another.

ON Command Remote technology offers your computers and their connections the security provided by Microsoft’s own operating system as well as features specific to this Master and Host software. You should additionally refer to the documentation for ON Command Remote Host in order to understand security from both ends of the connection.

Security revolves around two primary issues, namely, who you are and what you are trying to do.

For more details about security issues, see “Security” on page 45 and the ON Command Remote Host documentation.

AuthenticationThere are three different ways of presenting a user identity when you connect to a remote Host:

You will have already established an identity with the computer running ON Command Remote Master when you logged into it. ON Command Remote Master will, by default, silently use that identity when you make a connection to a Host.

When you log into a Host you can specify that you wish to use an identity other than that with which you logged into the computer running ON Command Remote Master. If you do not specify otherwise, however, ON Command Remote Master will transparently authenticate you using the credentials you used to log into the Master computer. You will only be prompted for a username, password, and domain when necessary.

You can instead provide a specific alternative identity when you connect to a Host. This can be done with the Connect As... command on the Connection menu.

You will need to provide an explicit identity if you are not logged in anywhere yet, or if you know that your current identity is not authorized to do what you want to do on the Host.

An explicit identity can be saved among other information about a connection, whether in the Properties of an item on the Favorites list or in a shortcut file.

11

Security

See “Favorites” on page 80 and “Save as Shortcut” on page 27.

The identity with which this connection will be established on future occasions can be changed at any time.

IdentityIn order for a Master user to be granted permission to perform tasks on the remote Host computer, the identity of the user must be known to the Host, although the associated account can be stored:

On the remote Host computer itself.

In the NT Security Domain of which the Host is a member.

In a Domain that is trusted by the Domain of which the Host is a member.

If the Master computer and the Host do not share a trust relationship, you will always have to supply an identity (username and password) which is known either to the Host or its Domain.

ActionsYou must have the proper credentials to perform the actions available to you via the Connection Window, and it may not always be obvious to you that a series of security checks is required.

For example, if you want to perform remote control, you need the credentials to log into the Host, then you need permissions to remotely view the Host, and you further need permissions to remotely control the Host.

The identity of the user at the Master computer is established at the time that the connection is created, and that identity remains constant throughout the period of the connection. Thus, if the Master user does not have the credentials or permissions to perform some task, the connection will have to be terminated and the Master user will have to log in again with another identity.

See the Permissions Chapter of the ON Command Remote Host Manual.

12


Reading the TextIn order to make this documentation easy to read, and the text as unambiguous as possible, the following conventions have been adopted.

Software-level identifiers and computer textSoftware-level identifiers and text (attribute names, values, etc.) will appear in this manual in a plain monospace font, as below. This font will also be used for displaying the contents of computer files, text visible on status messages, and other sorts of technical details.

The following is a sample of this font, listing the hypothetical contents of a configuration file:

[ON Command Remote Setup]Organization=The Widget Factory, Inc.LicenseKey=1200 0000 0000 0000 9999

User interactionText that guides the user’s interaction with the software’s user interface will appear in another font. This will be used to specify particular keys on the keyboard (such as [Esc]), a string of text (such as “enter YES”), programs to invoke from the command line (such as “Now run the installation program by entering installme from the command line”), particular buttons or components of the user interface (such as “select the OK button” or “click the Reboot on disconnect checkbox”), or items in a list (“Select a name from the Users list”).

Menu commands will be written out as the name of the menu, followed by the > sign, and concluding with the name of the command itself. For example, the Cut menu command on the Edit menu would be written as Edit > Cut. If the item on the menu is not a command but a hierarchical menu, the menu chain will be longer. For example, if the Edit menu has an entry called Paste As... which leads to a hierarchical menu which contains a command called Text, this chain of items would be written as Edit > Paste As... > Text. It will also be convenient to append the name of a tab on a dialog or window to this chain.

13

Technical Support

Files, Storage Devices, Web-sitesAll files, storage devices, and web-sites will appear in the text shown in the following examples:

For more information, go to www.tellmemore.com

Now copy SPACEHOG.DAT to your C: drive.

Variable textThere are times when this documentation will have to refer to numerous kinds of variable text. Names, dates, user selections, and so on, can appear in angle brackets in any of the above fonts.

For example, to demonstrate that the user should enter their name and password when prompted to do so on their computer screen, the interaction might be represented as follows:

Enter your name: <YourName>Password: <YourPassword>

File names and computer text can also be displayed in angle brackets to indicate that the exact text can change and that it will be up to you to supply it.

For example, the configuration file shown above might be explained as:

[ON Command Remote Setup]Organization=<TheOrgName>LicenseKey=<BigNum>...

Where <TheOrgName> is the name of your organization and <BigNum> is a 16-digit integer.

Technical SupportPlease visit our online ON Command Remote Knowledge Base that provides notes and tips for commonly asked technical questions. See the ON Technology Customer Support page at www.on.com/support, and select the link to Knowledge Base. When prompted, enter the user name and password provided by your ON Technology Sales Administrator.

As an ON Technology customer, you can call the ON Technology support staff for assistance with any questions regarding ON

14


Command Remote. If you encounter a problem, first make sure you have satisfied the system requirements listed in this document.

In North America, contact ON Technology Technical Support by calling:

Corporate HeadquartersON Technology Corporation1-781-487-3433email: [email protected]

ON Technology Technical Support is available Monday through Friday 9:00 a.m. to 5:30 p.m. Eastern Time (USA).

In Europe, contact Technical Support at:

ON Technology Europe GmbH & Co. KGhotline +49 (0) 8151 369 369email: [email protected]

ON Technology Europe GmbH & Co. KG is a wholly-owned subsidiary of ON Technology Corporation.

When you contact Technical Support, be sure to have available any error messages associated with the problem. It is helpful to be at the computer where the problem occurred, in case it is necessary to re-create the problem. In addition, have the following information ready to help the Support staff answer your question quickly:

The ON Command Remote version number of the Master and Host.

The operating system, its version number, and any service packs applied for both the Master and Host machines.

Any special hardware or network configurations that might have generated the problem.

The video card and driver for both the Master and Host machines.

Whether this is a demo or licensed copy of ON Command Remote.

15

C H A P T E R 2

Installation

Before You InstallPlease review the system requirements in the Introduction, then use the instructions below to install ON Command Remote Master on your computer.

Installing ON Command Remote MasterNote: In some previous versions it was necessary to uninstall before

upgrading. You do not need to uninstall any previous versions of ON Command Remote Master before installing this version.

To install ON Command Remote Master on a Windows-based PC, follow these instructions:

1. Insert the ON Command Remote installation CD into your CD-ROM drive. The CD Browser should run automatically. If it doesn’t, issue the File > Run or Start > Run command and type Setup with the CD-ROM drive letter. For example:

E:\SETUP

2. The CD Browser prompts you to select ON Command Remote components. Click Install Master.

3. The Welcome window displays. Press the Next > button.

4. You may be notified if an earlier version of ON Command Remote Master is detected on the PC. Accept an upgrade to the current ON Command Remote Master by pressing the Next > button.

17

Licensing a 30-Day Trial Installation

5. The Software License Agreement options appear next. Please read the License Agreement carefully.

You will not be able to proceed with installation until you check I accept the terms in the license agreement. You will then be able to press the Next > button.

6. Follow the instructions as they appear.

7. After you have completed all of the instructions, you can click Finish to exit.

Licensing a 30-Day Trial InstallationIf you’ve downloaded this software from our web site on a 30-day trial basis and want to continue using the product, you may purchase it by contacting your preferred reseller or by contacting ON Technology directly. Your purchase provides you with a license key to use ON Command Remote Master.

You do not need to re-install the software in order to license it. Your product package will contain a license key that you can add to your existing installation. This key will convert your 30-day trial software directly to an unlimited version.

Licensing Before Trial ExpiresYou can add a license key to ON Command Remote Master as follows.

1. Select the Help > About ON Command Remote Master... command.

2. When the dialog appears, you should select the About ON Command Remote Master tab.

3. Select the Add License... button. You will then be able to enter the license key into the next dialog that appears.

Your license is activated immediately; there is no need to restart ON Command Remote Master.

18

CHAPTER 2: Installation

Licensing After Trial ExpiresIf you purchase the product after your trial period has expired, a dialog will appear that displays the message Thanks for trying ON Command Remote.

It also includes an Add License... button. If you press the button, another dialog will appear so that you can enter your new License Key.

Your license is activated immediately; there is no need to restart ON Command Remote Master.

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C H A P T E R 3

Running the Master

Running the ProgramYou run ON Command Remote Master just as you would any other program:

Launch the ApplicationDouble-click the program icon.

Use the Start > Programs > ON Technology > ON Command Remote > Master V4 command.

Use the Start > Run or File > Run commands to run the program PROXY.EXE from the ON Command Remote Master V4 directory.

Open a FileON Command Remote Master allows you to save connection information about a Host as a shortcut file (given the extension .PRX4). If you open a shortcut file, ON Command Remote Master will be automatically launched and attempt to open the connection.

FunctionalityAn ON Command Remote Master will need to find out what Hosts are potentially available on the network connections of your choice. The process of going out and looking for Hosts is called polling.

21

The Control Panel

There could be dozens, if not hundreds, of potential Hosts for you to view and control. In order to manage this quantity of information and minimize the time that you wait to get the results of polling, it will be useful for you to have different ways of viewing Hosts, to organize information about past Hosts and favorite Hosts.

Once you have identified one or more Hosts by some means, you may want to establish a connection. You can create a Connection Window for a new Host or you can add the Host to the Cycling Monitor, a revolving list of Hosts that you are monitoring.

Once you have connected to one or more Hosts, you can view the activity of a Host in real-time as well as record it for later viewing, and participate in the control of remote Host machines. Rather than interact with the user-interface of a Host, you might want to transfer files between Host and Master, or print from the application you are controlling on the remote Host to the printer attached to the Master computer.

When a connection is established, ON Command Remote Master adds the record of that connection to its history file, giving you an easy way to establish that connection again at a later time.

The Control PanelThe main window of ON Command Remote Master is called the ON Command Remote Master Control Panel. The contents of this window has five different “pages” for the distinct groups of functions you can perform.

22

CHAPTER 3: Running the Master

The current page can be changed in two ways:

By selecting a page from the Goto menu (the current page is indicated with a checkmark at the right of the view title);

By selecting the associated tab in the Tab Bar at the bottom of the main window.

You can show or hide the Tab Bar by selecting View > Tabs command.

The Status Bar at the bottom of the Control Panel provides extra information about the currently selected item, and is sometimes used to send messages to the user. You can show and hide the Status Bar by selecting the View > Status Bar command.

ON Command Remote Master has a number of menus and menu commands, as well as buttons and icons, to allow you to operate the program.

All of the functions of ON Command Remote Master are available via the menu bar of the main window (although the menu commands will be enabled or disabled according to the current context and selection). The menu bar can be hidden (to free up the vertical space on the display) by selecting the View > Menu Bar command. It can be restored to the display by selecting the Menu Bar command from the pop-up menu that appears when you right-click the window title.

The Toolbar has icons that allow you to make connections to Hosts, to change the manner in which Hosts are viewed, and to invoke the help system. You can show and hide the Toolbar by selecting the View > Toolbar command.

The purpose of the Control Panel is to allow you to manage all of the information related to Hosts and to operate the ON Command Remote Master program. Connections to Hosts are displayed in Connection Windows.

23

The Toolbar

Host IconsThe remote hosts can appear as icons depicting workstations.

There are four sorts of workstation icons that appear in the Control Panel, indicating three possibile states. The meaning of these are:

The ToolbarThe icons in the Toolbar are relevant regardless of the current view in the Control Panel, although they will not be enabled unless they can be applied to the currently selected item.

ConnectionsThe first three icons allow you to create a connection to the current selection in the list of Hosts. In all three cases, if you do not already have a connection to the Host and a Connection Window, an attempt is made to create the connection and the Connection Window for the Host.

The first icon (equivalent to Connection > Connect) attempts to connect you to the currently selected Host and to place you in Remote Control mode. See “Remote Control” on page 53.

The second icon (equivalent to Connection > Connect Special > File Transfer) attempts to connect you to the currently selected

Icon Meaning

(Blue screen) The workstation is available as a host.

(Gray screen) The workstation is not currently available. This is usually because it is busy.

(Light green screen) You are currently connected to this workstation.

(Dark green screen) You are currently connected to and monitoring this workstation in the Cycling Window.

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Host and to place you in File Transfer mode. See “File Transfer” on page 60.

The third icon (equivalent to Connection > Connect Special > Remote Printing) attempts to connect you to the currently selected Host and to place you in Remote Printing mode. See “Remote Printing” on page 64.

View OptionsThe next four icons on the Toolbar allow you to specify how you would like to view and organize the Hosts in the view frame.

The first icon (equivalent to View > Large Icons) causes the Hosts to be displayed as large icons given the name of the remote Host machine as the title. The icons are arranged left to right, top to bottom, and sorted alphabetically according to title.

The second icon (equivalent to View > Small Icons) causes the Hosts to be displayed and sorted similarly to the first option, except that the icons are smaller. This display option may therefore be more appropriate if you have a larger group of Hosts to search.

The third icon (equivalent to View > List) causes the Hosts to be displayed as small icons that are sorted alphabetically and placed top to bottom, left to right.

The fourth icon (equivalent to View > Details) causes the Hosts to be displayed as a textual scrolling list, giving the address of each remote Host computer. This display option may be useful if you need to know more than the name of the Host.

The Connection MenuMany of the commands on this menu will be useful for any of the pages in the ON Command Remote Master Control Panel.

ConnectThis command attempts to connect you to the currently selected Host. If the connection is successful, you will get a new Connection Window.

25

The Connection Menu

Connect SpecialThis command performs essentially the same operation as the Connect command, except that it takes some extra steps, depending on which option in the submenu is chosen.

The Remote Control command attempts to connect you to the Host and create a new Connection Window, which will be automatically opened to the Remote Control view. See “Remote Control” on page 53.

The File Transfer command attempts to connect you to the Host and create a new Connection Window, which will be automatically opened to the File Transfer view. See “File Transfer” on page 60.

The Remote Printing command attempts to connect you to the Host and create a new Connection Window, which will be automatically opened to the Remote Printing view. See “Remote Printing” on page 64.

Normally, when you connect to a Host, you will be logged in with the same user name and password with which you logged into the Master. The Connect As... command allows you to log into the Host with different credentials (user name and password).

Add to Cycling MonitorThe Add To Cycling Monitor command adds the currently selected Host to the list of Hosts under the supervision of the Cycling Monitor.

Note: Adding a Host to the Cycling Monitor list only attempts to establish a connection to it if you have checked Activate if a new object has been appended under the General tab of the Cycling Window Settings dialog.

See “General Tab” on page 74.

Add to FavoritesThe Add to Favorites command adds the currently selected Host to the list of Favorite Hosts (which can be seen on the Favorites page). See “Favorites” on page 80.

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Save as ShortcutThe Save As Shortcut command creates a shortcut file (which will have the extension .PRX4) that records all of the information about the currently selected Host. You can attempt to establish a connection to the Host described in the shortcut by opening the file from the desktop or by dragging the file icon to the ON Command Remote Master icon.

The shortcut file saves information about the connection to the Host, and the same information is stored for the items in the Favorites view of the ON Command Remote Master Control Panel. However, as a shortcut file is stored as a separate file, you can also select it and inspect its properties (by selecting the Properties command from the right-click menu) from the desktop. See “Favorites” on page 80.

Below is a Properties dialog viewed from the Windows desktop for a shortcut file named MELROSE.

27

The View Menu

PropertiesThe Properties command will display a dialog containing the connection information that is available about the currently selected Host.

The View MenuThe View menu allows you to specify what elements of the Control Panel are to be visible or hidden and how to organize the Host icons in each display. It is organized into three different sets of options, controlling Control Panel Elements, Control Panel Tabs, and Icon Viewing Options.

28


Control Panel ElementsThe first four commands on the View menu hide or show the Menu Bar, Toolbar, Status Bar, or Tab Bar on the Control Panel.

Control Panel TabsThe middle five selections on the View menu form a list of the different tabs that can appear in the ON Command Remote Master Control Panel.

Each of these items can be checked or unchecked from this menu. If the item is checked, the corresponding tab will appear in the Tab Bar and the corresponding page will appear when the tab is selected. If the item is unchecked, neither the tab nor the page will be available.

Icon Viewing OptionsThe last four items of the View menu specify what sort of icons and organization you want for the Hosts in each display.

The Large Icons command causes the Hosts to be displayed as large icons given the name of the remote Host machine as the title. The icons are arranged left to right, top to bottom, and sorted alphabetically according to title.

29

The Options Menu

The Small Icons command causes the Hosts to be displayed and sorted similarly to the first option, except that the icons are smaller. This display option may therefore be more appropriate if you have a larger group of Hosts to search.

The List command causes the Hosts to be displayed as small icons that are sorted alphabetically and placed top to bottom, left to right.

The Details command causes the Hosts to be displayed as a vertical scrolling list, giving the address of each Host. This display option may be useful if you need to know more than the name of the Host.

The Options MenuThe Options menu contains commands to invoke dialogs which set the parameters that govern the way that ON Command Remote Master operates.

If you select the Master Settings... command, a dialog will appear to allow you to indicate how you want ON Command Remote Master to operate. See “Help” on page 40.

If you select the Keyboard Mapping... command, a dialog will appear to allow you to specify how special key-combinations on the Master computer’s keyboard will be translated on the remote Host. See “Keyboard Mapping Dialog” on page 33.

If you select the Default Connection Window Settings... command, a dialog will appear to allow you to set the default parameters for connections. See “Default Connection Window Settings Dialog” on page 34.

If you select the Cycling Window Settings... command, the Cycling Window Settings dialog will appear which allows you to provide the settings that control the behavior of the Cycling Window. See “Cycling Window Settings Dialog” on page 74.

Master Settings DialogThe Master Settings dialog allows you to set the default behavior of the ON Command Remote Master application. It contains tabs for preferences regarding Peer-to-Peer connections, Gateway Hosts, and History.

30


Peer-to-Peer Hosts TabSelecting the first tab of the Master Settings dialog allows you to make the following settings:

You can specify the way that station specifiers (connect strings) are constructed by choosing one of three options presented.

If you check Poll automatically on startup, ON Command Remote Master will poll for Hosts immediately when you start the program.

You may want to use this option if the network your ON Command Remote Master is configured to poll is small. This may cause the start-up of ON Command Remote Master to become unreasonably slow if your network is of significant size.

31

Master Settings Dialog

History TabThe History tab of the Master Settings dialog allows you to control the way that items are recorded on the History page of the Control Panel.

If you specify the Always setting, then your connections to hosts will always be recorded and appear on the History page.

If you specify the Only if tab is not hidden setting, then your connections to hosts will only be recorded and appear on the History page if the History tab is currently visible on the Control Panel.

If you specify the Never setting, then your connections to hosts will not be recorded or appear on the History page of the Control Panel.

32


Keyboard Mapping DialogThere are a number of key-combinations that perform special functions on a computer. How can the user of ON Command Remote Master retain the ability to use these special functions on the Master computer if the keyboard is being directly “wired” to the remote Host?

The computer on which ON Command Remote Master runs can retain the usual special key-combinations for local control and define what new key-combinations will be mapped to those functions on the remote Host. This is the purpose of the Keyboard Mapping dialog.

Action ButtonsTo change the keystroke on the Master (shown in the Accelerator field) associated with the key it triggers on the remote Host (shown in the Commands field), press the ... button. The dialog shown below will appear to allow you to redefine the key:

33

Default Connection Window Settings Dialog

The Remove button will remove the currently selected key-combination from the setting of key mappings. The key-combination will return to the set (and all other changes will be undone) if you press the Restore All button.

To restore an individual mapping to its default setting, press the Restore Default button.

To restore all key mappings to their default settings, press the Restore All button.

Information FieldsThe Module drop-down list displays the name of a set of key-combinations. Key-combinations have been divided into two sets, one dealing with the keys used specifically to control the connection on the Host end (Connection Control), while the other set contains key-combinations that are used and recognized by application software in general (Global Commands).

A scrolling list of standard special key-combinations appears on the left side of the Keyboard Mapping dialog. Each entry in the list gives the key-combination as it will appear to the remote Host.

The entry on the right side (under the Accelerator label) specifies what key-combination must actually be entered on the Master computer in order to generate on the remote Host the key currently selected in the list.

There is a short explanation of the meaning of the command in the top-right corner.

In the illustration above, for example, the combination [Ctrl+Alt+Del], explained as “Reboots the remote host,” will be sent to the remote Host when the user at the Master computer simultaneously presses the [Ctrl+Alt+Backspace] keys.

Default Connection Window Settings DialogThe Default Connection Window Settings... command invokes a dialog that allows you to set the initial parameters for connections that you establish with Hosts for which more specific settings have not yet been specified. The settings on this dialog form a kind of template for new connections.

34


You can change the specific settings for any particular connection with the Options > Connection Window Settings... command in the associated Connection Window.

Settings are divided into three groups in this dialog, labeled with the tabs Startup, Remote Control, and File Transfer.

Startup TabThe Startup tab allows you to control some general settings relating to ON Command Remote applications.

The Make the following tab active at connect list allows you to specify whether you want File Transfer, Remote Control, or Remote Printing pages to be automatically available once you log-in to a Host. This can minimize the time it takes you to get to the most common function you perform on Hosts.

35


If you check Use encryption, then the data exchanged between you and the Host will be encrypted, as long as the Host supports encryption.

Note: Data exchanged between Host and Master will be encrypted if either one requests encryption.

Remote Control TabThe settings under the Remote Control tab allow you to specify the default behavior for connections made to control Hosts.

Viewer SettingsThese controls allow you to specify how the remote computer is displayed by default when you connect to it.

If View only is checked, then the Master will not take control of the remote Host but only view the display.

36


If Full Screen is checked, then the screen of the remote computer will fill the entire screen of the master computer.

If the Fit to window button is pressed, then the display of the remote computer is scaled to fit into the available space of the display of the master.

If the Fit 1 to 1 button is pressed, then one pixel on the remote display always corresponds to one pixel on the master computer, regardless of any discrepencies of display sizes on the two differing display areas.

Host SettingsThe Host Settings group allows you to specify what should happen from the perspective of the user at the remote Host when the Master establishes a connection.

If Blank Host screen is checked, then the remote Host will be asked to blank out (turn to black) its display as soon as the Master connects to it.

Note: Screen blanking is only supported on Hosts running Windows 98, 98 SE, and 98 ME. It is additionally possible for the user at the remote Host to override the request to blank the screen, and it is not possible for the user at the Master to know whether the remote screen is actually blank or not.

If Suppress keyboard and mouse is checked, then the remote Host will be asked to disable the mouse and keyboard. If this request is granted, the user at the remote Host will be shut out from operating the computer while the Master is connected to it and maintains exclusive control.

Note: It is possible for the user at the remote Host to override the request to suppress the keyboard and mouse, and it is not possible for the user at the Master to know whether the input devices are disabled.

Auto-scrollThe Auto-scroll group specifies whether or not you want the window to scroll once the cursor (for text-only screens) or mouse (on graphical user interfaces) reaches a boundary.

37


If Cursor (text-mode only) is checked, then the text display will automatically scroll as soon as the cursor comes to an edge.

If Mouse (text & graphics mode) is checked, then the graphical user interface will automatically scroll as soon as the mouse comes to an edge.

Text Mode DisplayThe Text-mode Display group deals specifically with displaying Hosts with textual rather than graphical screens.

The Font drop-down list allows you to select the typeface and type size that is used to display the remote Host’s screen.

By varying the font, you can increase or decrease the size of the Host computer’s screen as displayed in the Connection Window. You’ll be able to see more of the host display in a small window if you use a small font. On the other hand, you’ll improve readability with a large font, at the expense of requiring a larger window.

The fonts in the list are shown previewed as they will actually appear. The names of the fonts are composed of a typeface name and a size. The text fonts called ‘ON Command Remote’ are fonts that came with this software package. Fonts with other typeface names are other Windows fonts that are also suitable for text display.

The DOS text refresh rate settings allow you to specify the rate at which changes in the text display are updated on your screen. This allows you to find a suitable compromise between “refresh rate” and the amount of computation time and network resources spent in updating the text display.

The Foreground setting applies whenever the Master window is active.

The Background setting applies whenever the Master window is not active.

The refresh rate of the foreground is the more important of the two, since it determines the speed of response of the window that you are actually using. If you set a slower background rate, the window will update more slowly whenever you switch out of it, but will resume speed as soon as you re-activate it.

When setting a refresh rate, you can select from a list of refresh rates ranging from Fast to 10 seconds (the slowest setting).

38


The faster the refresh rate, the faster changes on the Host PC will be reflected in the Master window, and the more responsive your session will feel. But with a faster refresh rate, the Host PC will be spending more CPU time scanning its screen and transmitting changes, and the Master will be spending more CPU time displaying those changes.

In general, if both the Master PC and Host PC have sufficient computational power and are linked via a speedy connection, you can usually leave both refresh rates set to Fast without much worry.

You should consider slower refresh rates if:

You are running multiple ON Command Remote Master windows, all of which are updating their displays at the same time.

Your network is loaded heavily with communications traffic.

Text-mode MouseThe Text-mode Mouse group allows you to control how information from the mouse on the Master computer is transmitted to a remote Host in Text Mode.

Left mouse button clicks are only sent if Left button clicks is checked.

Right mouse button clicks are only sent if Right button clicks is checked.

There are three different ways in which the motion of the mouse on the Master can be interpreted and sent to the remote Host:

• If you select No motion, then the mouse will not move at all.

• If you select Absolute motion, then the Host will be given an absolute mouse position (i.e., a coordinate such as (44,13)).

• If you select Relative motion, then only the differential motion of the mouse (up, down, left, or right from current position) will be sent to the Host.

File Transfer TabThe File Transfer tab allows you to provide default settings when connecting to a Host for file transfer.

If you check View file attributes, an extra column that provides file attribute information will appear on both left and right sides of the File Transfer page.

39

Help

If you check View hidden & system files, hidden and system files will be added to both left and right sides of the File Transfer page.

There are separate groups of controls to control what files appear on left and right sides of the File Transfer page, and to specify how the files on each side are sorted.

HelpThe Help menu contains commands to invoke the Help system, to access special webpages on the internet, and to inspect information about your license and configuration of ON Command Remote Master.

Besides the menu commands listed below, you can select the [F1] key, or a Help button (in the windows that offer one). You will be taken to the place in the help system that discusses your current situation. This is called context-sensitive help.

40


Help TopicsThe Help > Help Topics... command will bring up the online help system, opened to the table of contents. You will then be able to go to any spot in the help system.

ON Technology Home PageThe Help > ON Technology Home Page command brings up an internet browser window and connects to the webpage for ON Technology.

About ON Command Remote MasterThe Help > About ON Command Remote Master... command invokes the About ON Command Remote dialog, which has two tabs. See “About ON Command Remote Dialog” on page 41.

About ON Command Remote DialogThe About ON Command Remote dialog displays details about the ON Command Remote Master package installed on your computer. This information is divided across the two tabs, About ON Command Remote and Components.

About ON Command RemoteThis tab will display the version number and name of your software, copyright information, the company and user to whom the software is registered, and the license key(s) registered with the package.

The functionality of your ON Command Remote Master software is defined by the license key(s) you have purchased. That is to say, only the features which you have licensed for use will be available to you.

Multiple entries may appear in the License(s) list. You add more license keys by pressing the Add License... button.

System InformationIf you press the System Information... button, ON Command Remote Master will generate a very detailed report about the configuration of your workstation. It will be saved as a text file named

41

About ON Command Remote Dialog

<Yourcomputername>_Config.txt and will be saved on your desktop.

ComponentsThe Components tab allows you to inspect the software components from which your installation of ON Command Remote Master was created.

This list of components supplies the name of the component and the version number of that component. This is useful for determining whether you have the most recent version of a component, which could be important for checking for software updates, application extensions and compatibility issues.

42

C H A P T E R 4

Polling and Connecting

IP and IPX PollingFinding Hosts and connecting to them, whether via IP or IPX networks, is done in the Peer-to-Peer Hosts page of the Control Panel.

The way in which the Hosts are arranged on the page depends upon the layout option chosen in the View menu. See “View Options” on page 25.

43

IP and IPX Polling

Each workstation which responded to the polling query is represented by an icon, whose color indicates its availability. See “Host Icons” on page 24.

You can select one of the Hosts in the display and then choose one of a number of actions to perform on it, such as Connection > Connect.

If you already know exactly what Host you want to log into but it is not currently visible on the display, you can enter the information about it and attempt to connect to the Host. If you have a shortcut file to a Host, you can open it and attempt to connect to the Host. Otherwise, you can poll for the Hosts that are available on the network(s) that you specify as targets.

Explicit EntryThe top line of the Peer-to-Peer Hosts page has two fields that allow you to identify explicitly a Host to which you want to create a connection if you already know these details.

1. Use the Protocol drop-down list to specify whether the desired host(s) are on IP or IPX addresses.

2. Enter the address or station name of the remote Host in the Station field.

3. Select the Connect! button to attempt to establish a connection to it and open a Connection Window for the connection.

PollingON Command Remote Master is configured by default to poll for Hosts when it starts up. Unless you specified in the Preferences dialog that polling should not happen automatically, the list of Hosts will be full initially. You can poll for specific Hosts with the following steps:

1. Use the Range drop-down list to specify a range of target addresses for the polling process.

This will be, by default, your local network, but any polling targets that you define with the Manage Polling Ranges dialog will appear on this list. See “Manage Polling Ranges Dialog” on page 46.

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CHAPTER 4: Polling and Connecting

2. Initiate the search for Hosts by selecting the Poll >> button.

The search might take some time to run to completion, but new Hosts will be added to the list as they are found.

3. The Poll >> button changes its title to Stop Polling once it begins polling, and selecting it will terminate the search and leave the current results in the display.

The Station field identifies the Host currently selected in the list.

ConnectingWhether you have entered an address directly into the Station field or selected from the display a Host located by the polling process, you can attempt to connect to the Host by:

Pressing the icon.

Selecting the Connect, Connect Special or Add to Cycling Monitor commands on the Connection menu.

Pressing the Connect! button (if you are on the Peer-to-Peer Hosts page).

Double-clicking a Host name on the Host list also attempts to open a connection to the Host.

When you connect to a Host, you will get a Connection Window.

SecurityIf the identity you are using at the Master computer is known to the remote Host and is sufficiently authoritative to allow you to do what you want at the Host, you can connect with any of the connection methods.

If, however, you need to establish the connection with the Host using a user identity that is more authoritative than that with which you logged into the Master computer, you must use the Connection > Connect Special > Connect As command.

Remember that you can only present one user identity per Host connection. If you find that the identity you used is not sufficient, you will have to disconnect from the Host and reconnect using other credentials.

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Specifying Polling Targets

You can configure alternative log-in identities in shortcut files, or in the Properties information saved in items on the Favorites page. These alternative user identities will be automatically used when you establish a connection with these mechanisms.

See “Save as Shortcut” on page 27 and “Favorites” on page 80.

For more details about security issues, see “Security” on page 45 and the ON Command Remote Host documentation.

Specifying Polling TargetsON Command Remote Master 4.0 allows you to create polling targets which are network segments of either IP or IPX protocols.

Manage Polling Ranges DialogIf you press the Manage... button on the Peer-to-Peer Hosts page of the ON Command Remote Master Control Panel you will see the dialog below, used for defining and editing polling targets.

The Ranges list enumerates the polling targets you have defined. The local networks that you are connected to, whether you use IP and/or IPX protocols, will always appear on this list, and may not be edited or removed.

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Selecting the New >> button allows you to create and define other polling targets. You must initially specify whether this polling target will be on an IP or IPX network. A dialog will appear to allow you to define the polling target.

Select the Edit... button if you want to inspect or change the definition of a polling target that you have selected in the list.

Select the Remove button if you want it removed from the list.

If you select the New >> or the Edit... buttons, a Polling Range Definition Properties dialog will appear that allows you to define the characteristics of the polling range.

IP Polling Range Definition Properties Dialog If you specify an IP polling range after pressing the New >> button, or press the Edit button for an IP polling range, in the Manage Polling Ranges dialog, you will be able to set the characteristics of this range with the dialog below.

There are two methods of polling IP addresses: by broadcasting to a specific address, or by polling with multiple packets over a range of addresses.

In either case, you will need to supply a unique name by which this polling target will be identified in the Description field.

If you press the Apply button, changes you have made in this dialog will be immediately applied to the polling target definition, even if you exit the dialog by selecting the Cancel button.

If you press the OK button, all changes you have made will be saved in the polling definition and the dialog will disappear.

If you press the Cancel button, any changes you have made which have not already been saved with the Apply button will not be saved before the dialog disappears.

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Broadcast to AddressIf you select the Broadcast to address button, ON Command Remote Master will search for remote Hosts by sending a packet to a specific address. This may be a broadcast address or it may be the address of a particular computer.

WARNING: Broadcasts to other networks or subnets will only work correctly if the intervening routers are configured to forward broadcasts.

Enter the address in the Address field.

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Scan Address RangeIf you select the Scan address range option, ON Command Remote Master will search for Hosts by polling with multiple packets over a range of addresses.

Enter the beginning of the range of addresses in the First Address field.

Enter the size of the range in the Number of addresses field.

To poll a Class C internet address range, you scan addresses X.Y.Z.1 through X.Y.Z.254. Addresses X.Y.Z.0 and X.Y.Z.255 have special reserved meanings. For example, to scan the full range of 198.198.198.X addresses, set First Address to 198.198.198.1 and set Number of Addresses to 254.

IPX Polling Range Definition Properties DialogIf you specify an IPX polling range after pressing the New >> button, or press the Edit button for an IPX polling range, in the Manage Polling Ranges dialog, you will be able to set the characteristics of this range with the dialog shown below.

ON Command Remote Master supports two methods of polling IPX addresses, either by polling the local segment and segments within a

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certain number of “hops,” or by specifying an explicit range of inter-network numbers.

In either case, you will need to supply a unique name by which this polling target will be identified in the Description field.

Local PollingSelect the Local... option if you want to restrict IPX to polling the local network segment and neighboring segments.

Enter in the numeric field the maximum number of hops between segments that you will allow the search to reach.

Inter-network PollingSelect the Inter-network numbers option to restrict polling to explicitly enumerated segments on the network.

You will need to select one or more network segments from the scrolling list in which you want the polling to be conducted.

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C H A P T E R 5

Connection Windows

What To DoA Connection Window is your view into the activity of your Host. Once you have established a connection with a Host, there are several modes of activity you can engage in: remote control, file transfer, and remote printing.

You can perform the activity of your choice by selecting the associated tab at the bottom of the Connection Window or by selecting one of the first three icons on the Toolbar.

Menu and Toolbar CommandsAlthough some of the commands that appear on the menu and Toolbar change according to which page of the Connection Window is active, many of them remain constant. Some of these correspond directly to equivalent commands on the ON Command Remote Master Control Panel.

The following are menu commands which are always available on all pages of the Connection Window. For an explanation of the Help menu, see “Help” on page 40.

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Menu and Toolbar Commands

The Connection MenuIf you select the Exit command, you will be disconnected from the

Host and the Connection Window will close. The icon on the Toolbar performs the same function if you are viewing the Remote Control tab. Otherwise it just disconnects the current tab (File Transfer or Remote Printing) and returns you to the Remote Control tab.

The View MenuSimilar to the View menu on the Control Panel, the first set of items on the View menu allow you to hide or show features of the Connection Window.

For a full description of the commands on the View menu, see “The View Menu” on page 28.

The Options MenuIf you select the Keyboard Mapping... command, the Keyboard Mapping dialog will appear. It allows you to define the key-combinations, entered into the Master computer, to be translated into special key-combinations on the Host. See “Keyboard Mapping Dialog” on page 33.

If you select the Connection Window Settings... command, a dialog that allows you to view the settings for the connection to this Host will appear. The dialog looks and works the same as the Remote Control tab of the Default Connection Window Settings dialog, except that it is applied to the current Connection Window only.

The icon on the Toolbar performs the same function. See “Remote Control Tab” on page 36.

The Goto MenuThere are three commands on the Goto menu, which allow you to choose between the three different functions — and associated displays — of the Connection Window: Remote Control page, File Transfer page, and Remote Printing page.

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CHAPTER 5: Connection Windows

Remote ControlThe Remote Control page of the Connection Window allows you to view and operate the remote Host just as though you were the local user. You can choose to take control of the mouse and keyboard, or simply to watch without interrupting the local user.

When you are on the Remote Control page, you are given the Edit menu, a number of icons in the Toolbar, and a number of extra commands in other menus.

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Remote Control

The Connection MenuThe Connection menu contains the following supplementary commands when the Remote Control tab is selected on a Connection Window:

If you select the Properties command, a dialog will appear that displays the information about the remote connection, as shown below:

If you select the Disconnect command, you will be disconnected from the remote host. You must choose which of the three possible sorts of connections you want discontinued: Remote Control, File Transfer, or Remote Printing. Only the options corresponding to the kinds of connections you’ve established already will appear on this menu. If you choose Remote Control, the Connection Window will be closed.

Properties Dialog

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If you select the Add to Favorites command, the current remote Host will be added to the list of Favorite Hosts. See “Favorites” on page 80.

If you select the Add to Cycling Monitor command, the current remote Host will be added to the list of Hosts in the responsibility of the Cycling Monitor. This Host will be visible both through this Connection Window and through a Cycling Window. Closing this Connection Window will not remove it from the Cycling Monitor. See “The Cycling Monitor List” on page 70.

You may occasionally need to reboot a Host computer that is under your control. The Reboot Host command allows you to reboot computers using DOS or Windows 3.1. After it has done so, you can reconnect to it again.

To reboot remote hosts running later versions of Windows, you can select the Start > Shut Down... command.

If you select the Exit command, the connection to the Host computer will be terminated and the Connection Window will close.

The Edit MenuThe Edit menu relates to interaction with the user interface of the remote host.

If you select the Send Keystroke command, you will be able to send one of a number of special key-combinations to the Host, as though it were entered on the keyboard of the remote Host.

There are times when it is useful to make a copy of some selection of text or graphics from the Connection Window and place the selection in the Master’s clipboard. The following features will allow you to paste material from the remote Host into a document on the local computer.

Copying from the Host Display

The Copy Text command, equivalent to the icon on the Toolbar, allows you to copy text from the Connection Window (displaying the view of the remote Host computer) into the system clipboard of the Master computer if the Host screen is in Text Mode.

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Remote Control

1. After you select this command, the mouse cursor will change its shape to indicate that it is allowing you to place the first anchor of the selection.

2. Move to the beginning position of the selection you wish to copy and press down the left mouse button at that location.

3. Keep the mouse button held down: as you move, the position of the mouse will become the opposite end of the selection and the resulting selection will be indicated visually on the screen.

4. When this results in the area you want, release the left mouse button. The Copy Text mode will be completed and the text will be copied into your clipboard.

The Copy Graphics command, equivalent to the icon on the Toolbar, allows you to copy a rectangle from the Connection Window (which displays the view of the remote Host) into the system clipboard of the Master computer.

1. After you select this command, the mouse will become a top-

corner angle icon to indicate that you will be placing the first anchor of the selection.

2. Move to the top-left corner of the rectangle you wish to copy and press down the left mouse button at that location.

3. Keep the mouse button held down: as you move, the position of the mouse will become the opposite corner of the rectangle and the resulting area will be indicated visually on the screen.

4. When this results in the area you want, release the left mouse button. The Copy Graphics mode will be completed and the graphic will be copied into your clipboard.

The View MenuThe View menu allows you to make parts of the user interface of the Connection Window visible or invisible. By making them invisible, you can free up pixel space for viewing the display on the remote Host. This can, however, make access to particular commands or control items less convenient.

For a general description of the commands on the View menu, see “The View Menu” on page 28.

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The last three commands on the View menu — Fit to Windows, Fit 1-to-1, and Full Screen — allow you to change the way that the display of the remote host is rendered in the Connection Window. These are explained in the section below.

Graphic Rendering OptionsThere are three different parameters that specify how the display of the Host will be rendered onto the display of the Master computer. These three options appear as menu commands as well as the following three icons on the Toolbar:

You can either fit the display of the Host into a Connection Window or allow the entire Master screen to display the Host. The first icon toggles between these two display modes. The Full screen command (which is only available when the remote Host screen is displayed in a window) causes your entire Master computer screen to be taken over by the display of the screen of the Host.

If you choose for your entire screen to display the Host screen, you will get a floating window with these three icons to allow you to make changes to the current display option (e.g., to allow you to fit the display back into a Connection Window and hence give you back the other ON Command Remote Master windows).

The second icon in this set corresponds to the Fit 1-to-1 command, and specifies that one pixel of the Host will correspond to exactly one pixel on the display of the Master computer. That is to say, no scaling of the image will be done.

If this display mode is chosen and the pixel dimensions of the Host differ from that of the Master computer, the resulting display will make this discrepancy obvious. If the pixel dimensions of the Host’s display are larger than the Connection Window in which the Host is displayed, or than the screen of the Master computer if Full screen mode is operative, scroll bars will appear to allow you to access the rest of the Host’s screen.

The third icon in this set corresponds to the Fit to Window command, and scales the image of the Host’s display to fit the display of the Master computer, whatever size it is. That is, if you are in Full screen mode, the entire screen of the Host is scaled up or down in order to fill your screen.

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Remote Control

If you are not in Full screen mode but are instead viewing the screen of the Host through a Connection Window, the entire screen of the Host is scaled to fit in the Connection Window.

If you hold down the [CTRL] key while you resize a Connection Window — regardless of which of these three display options you have chosen — the window will keep the aspect ratio of the host’s display.

The Options MenuThe Options menu allows you to change the way in which the Master computer and remote Host interact.

If you select the Keyboard Mapping... command, a dialog will appear that allows you to specify how keystrokes on the Master computer are interpreted as special key combinations and sent to the remote Host. See “Keyboard Mapping Dialog” on page 33.

If you select the Connection Window Settings... command, equivalent to the icon on the Toolbar, a dialog will appear which allows you to control the settings for the connection to this Host. See “Remote Control Tab” on page 36.

If View only is checked, no keystrokes, mouse movements or mouse selections will be sent from the Master computer to the remote Host. That is to say, you will only passively watch the display of the remote Host without having any effect on the user interface. You toggle this option by selecting the View only

command from the menu, or by pressing the icon on the Toolbar.

If the Suppress Host Mouse & Keyboard option displays a checkmark next to it, then the remote Host will be asked to disable the mouse and keyboard. If this request is granted, the user at the remote Host will be shut out from operating the computer while the Master is connected to it and maintains exclusive control. You toggle this option by selecting the Suppress Host Mouse & Keyboard command from the menu.

Note: It is possible for the user at the remote Host to override the request to suppress the keyboard and mouse, and it is not possible for the user at the Master to know whether the input devices are disabled.

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Controlling the Remote HostWhen you select a Connection Window (so that it is the active window and has the focus on your desktop) your input devices — keyboard and mouse — can be used to control the remote Host just as if they were connected directly to that computer.

Operating the MouseRemote mouse operation can be a little confusing at first. Keep in mind that the mouse at your Master computer now must do double-duty: it must allow you to operate your local Windows session, and it also must allow you to operate the remote Host computer. The division of duties is as follows:

While the mouse is inside a Connection Window, the mouse is entirely “remote” and all movements and clicks are transmitted to the Host.

While the mouse is anywhere else (including in the tiny floating window that appears if you are in Full screen rendering mode), the mouse is entirely “local” and any mouse operation affects only your local Windows session or the Connection Window itself.

Operating the KeyboardAs a rule, while the cursor is positioned in the Connection Window, ON Command Remote Master transmits normal keystrokes to the remote Host. Special key-combinations, however, are interpreted according to the values that you specified in the Keyboard Mapping dialog. See “Keyboard Mapping Dialog” on page 33.

The rule as to which keystrokes are kept and which are sent while the cursor is within a Connection Window is as follows:

1. If the keystroke is listed as the Accelerator for a key mapping, the equivalent remote keystroke is passed onto the Host.

2. If the keystroke is a special key combination but not listed as the Accelerator for any defined key, it remains at the Master computer.

3. All other keystrokes are passed onto the Host.

Note: If you want a special key-combination to be passed onto the Host as is, it will have to appear as its own Accelerator on the Keyboard Mapping dialog.

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File Transfer

File TransferThe File Transfer page of the Connection Window allows you to transfer files between the Master computer and the remote Host, and to perform other file maintenance tasks on the Host.

When you select the File Transfer page you are given a number of extra commands in the menus and a number of icons in the Toolbar.

The display is split into four (adjustable) panes:

By default, the local (Master) computer is on the left and the remote (Host) computer is on the right.

The top panels display the folder hierarchies in the computer associated with that side.

The bottom panels show the files in any folder that you’ve opened by double-clicking it in the corresponding top panel.

A text field at the top of the page, one for the left side and another for the right, indicates the full pathname of the currently open or selected folder.

You can easily change the layout of this display and what files are shown in them:

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Adjust the amount of screen space given to each side of a panel pair by clicking and dragging the boundary lines between them.

The default pane configuration corresponds to the View > View Local <--> Remote command. This allows you to see the files on the local (Master) computer on the left side of the display and the files on the remote (Host) computer on the right side of the display.

You can specify that both left and right sides show different folders of the remote Host by selecting the View > View Remote <--> Remote command. This allows you to split the display between two file areas of the remote (Host) computer, which could be useful for moving or manipulating files on the host.

Displaying File InformationThere are further commands on the View menu that allow you to configure the display of file lists in the window. These commands determine the way in which both file lists are configured.

If a checkmark appears next to the View File Attributes command, an extra column in the file display appears that provides the file attributes. Selecting this command toggles the state of this option and the checkmark.

If a checkmark appears next to the View Hidden & System Files command, all of the hidden and system files in the directories are displayed in the file lists. Selecting this command toggles the state of this option and the checkmark.

If you select the Sort files by... command, you will be able to choose whether the files in both of the file lists are sorted by name, size, date, or attribute. You can alternately sort the files by selecting one of the column titles (Name, Size, Modified, or Attributes).

If you select one of the column titles, all of the files on that side of the display will be sorted according to their values for that column.

For example, if you select the Name column on the left side, all of the files on the left side will be arranged in alphabetical order according to their name, regardless of how the right side is displayed.

If you select the Refresh command, the current directory will be reread from the remote Host and redisplayed.

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File Transfer

Selecting Files and FoldersThe top panels display the folder hierarchy, but only reveal the contents of the nodes of the tree that you explicitly open. No files appear in the top panels, nor do any folders appear in any bottom panels.

You must select a drive, folder, or one or more files before you can perform most File Transfer operations.

When you initially open a computer, drive or folder by double-clicking its icon (or by selecting it and then choosing the List Directory command from the pop-up menu), you will see a list of all of the folders (or devices) that it contains.

If you double-click one of these folders, you prune the other folders out of the hierarchy tree, effectively creating a path through this particular folder. Any folders within this folder will appear in the top panel, revealing a further level of nesting of the file directory. Any files in the folder will appear in the bottom panel.

The folder will then appear with a small box next to it at a joint which connects it to the hierarchy tree. The joint-box will display ‘-’ to signify that its associated folder is open. If you select the joint-box, the internal folders will be hidden and the joint-box will display ‘+’.

You can display the files within any folder by selecting the folder in the top panel and choosing the List Directory command from the pop-up menu.

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You can also control the current selection with the keyboard. The up and down arrows move the current selection within the current pane, while the [ENTER] key opens the current directory if its contents are hidden (i.e., if its joint-box is marked with a ‘+’). The [Tab] key moves the current selection to the next panel. The [Backspace] key moves the current selection to the parent folder in the hierarchy tree.

If you begin spelling the name of any of the files or folders (depending on which pane contains the current selection), that item will become the current selection.

Select a file in one of the bottom panels by selecting its name. This may enable or disable menu commands and Toolbar icons. You may select multiple files by using [Ctrl+Click] to select a series of non-contiguous files. Or you may select one anchor point and select the other end of the contiguous selection with [Shift+Click].

Manipulating Files and FoldersThe icons on the Toolbar allow you to manipulate files in various ways, whether copying or moving files from one computer to the other, deleting files, renaming files, or creating new directories. Each of these has an equivalent command on the popup menu that appears when you right-click.

When you select a file from one of the file lists, the following icons will be enabled and allow you to perform the following actions:

If you select one of the blue arrows, the currently selected file will be copied into the directory on the opposite side.

When a file in the left half is selected, for example, the right-

pointing blue arrow will become enabled signalling that the file can be copied into the directory on the right side. (This can correspond to either Get or Put commands on the popup menu, depending on whether it is going to or from the Master computer.)

If you select the delete icon (corresponding to the Delete command on the popup menu), the currently selected file will be deleted.

If you select the create directory icon (corresponding to the Create Directory command on the popup menu), a new folder in the currently selected directory will be created.

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Remote Printing

If you select the move icon (corresponding to the Move command on the popup menu), the currently selected file will be moved from its current location to another location on the same computer. You will be prompted by a dialog for the new location.

If you select the rename icon (corresponding to the Rename command on the popup menu), you will be able to give the currently selected file or folder a different name.

Remote PrintingThe Remote Printing page of the Connection Window allows you to choose a printer configured on your ON Command Remote Master computer as the output printer for applications running on a remote Host under your control. The ability to perform remote printing begins as soon as you establish a connection between Host and Master, and persists for the duration of the connection (which also corresponds to the existence of the Connection Window).

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To make this feature work, you will need to:

1. Use software on the Host to add a printer that uses a special port that redirects output to the Master.

2. Select this printer on the Host so that printing jobs will be routed to the Master.

3. Select the actual printer to do the job from the Local Printer drop-down list on the Remote Printing mode of the Connection Window.

Configuring the HostMany of the configuration tasks that enable remote printing must be performed on the remote Host. See the ON Command Remote Host manual for details.

In brief, a printer must be added to the Host that prints to a local port called PROXY:. This port becomes available as a selection once the ON Command Remote Host software has been installed. During a remote control session, jobs sent to this printer will be routed to a printer on the Master (as long as the Master has a Connection Window open that is in Remote Printing mode).

Note: The special port on the Host must use a printer driver that is compatible with a printer driver on the Master side. It is best to use the identical driver. However, the Master may be able to handle data from an earlier model driver on the Host (for example, the HP LaserJet II) if there is a later model driver from the same manufacturer installed on the Master (for example, the HP LaserJet 4M).

Configuring the MasterWhen you select the Remote Printing page of the Connection Window, the user interface changes to present you with a selection of possible output devices, information about the current print job, and the ability to cancel the job.

The Local printer drop-down list allows you to select the printer that will be used to print jobs routed through the Master from the Host.

The Local printer list is created by examining the Control Panel Printers setup on the Master computer, and listing all of the printers currently configured there, both local and remote.

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Remote Printing

Choose the Start > Settings > Control Panel command from the desktop menubar and open the Printers icon to edit the selections on the Local Printer list. You can add or remove a printer from the Master computer as instructed by Windows documentation and online help.

When you first select the Remote Printing page of the Connection Window, the Local printer drop-down list displays the name of the default printer. You can accept this default, or you can select any other printer that you find in the drop-down list. Your selection will govern all remote printing jobs for as long as the Connection Window is open.

Note: The printer you select from the Local Printer drop-down list will not change the setting for Windows’ default printer.

Performing Remote PrintingOnce configuration of Master and Host is complete, you can perform remote printing any time that there is a Connection Window open that has established a channel between the two computers.

When you want to print from an application that you are controlling on the Host, make sure that you select the printer that is mapped to the PROXY: port. When you send the print job, it will be routed to the printer that you’ve selected on the Master computer using the Local printer drop-down list.

If you check the print queues on the two computers while the job is being printed, you’ll notice that the job appears on two queues: one on the Host, and one on the Master. This is to be expected. The printout will emerge on the Master side only.

Select Cancel Job in the Remote Printing display of the Connection Window to cancel a remote printing job. The queues on both Master and Host sides will be cleared. Canceling a print job does not affect the connection. However, disconnecting the Master from the Host will cancel any active print jobs.

If you wish to use remote printing for all print jobs (during the time that a Connection Window is open), you can select the printer mapped to the PROXY: port as the Windows default printer on the Host computer while you are controlling it.

1. Choose the Start > Settings > Control Panel command from the Host’s desktop menubar.

2. Open the Printers icon.

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3. Right-click the icon for the printer mapped to the PROXY: port, and select Set As Default.

WARNING: The regular user of the remote Host computer may not be aware that you have reset the default printer. If you change this setting during your remote control session, it is good etiquette to restore it when you are finished.

Note: In order to perform remote printing you must have an active Remote Printing connection to the Host. You can check this by reading the status on the Remote Printing tab, or seeing if Remote Printing is enabled on the Disconnect menu.

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C H A P T E R 6

Cycling Monitor

The Cycling Monitor PageIf you want to watch the activities of several different Hosts, you will find the Cycling Monitor to be very useful.

The Cycling Monitor manages a list of Hosts. When you have made a Cycling Window visible, you can ask the Cycling Monitor to sequence through its list so that one Host at a time appears in the Cycling Window. You can stop the cycling at any time and go directly to the Host of your choice.

The list and many of the controls which operate it are available via the Cycling Monitor page of the ON Command Remote Master Control Panel.

Adding Hosts to the Cycling Monitor ListYou can add a Host to the list under the supervision of the Cycling Monitor by choosing the Connection > Add to Cycling Monitor command from the ON Command Remote Master Control Panel or from a Connection Window.

The display for this host will only appear if the Cycling Window is visible. It will be automatically brought to the top (and opened, if has not yet been opened) if the Activate if a new object has been appended option in the Cycling Window Settings dialog has been selected. See “Cycling Window Settings Dialog” on page 74.

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The Cycling Monitor Page

The Cycling Monitor ListThe Cycling Monitor is responsible for managing an ordered list of Hosts.

If you select any of the column titles (such as Display Name or Network Address) on the Cycling Monitor page of the ON Command Remote Master Control Panel, the Hosts will be sorted according to their value in that column.

For example, if you select the Display Name column, the Hosts will be arranged according to the alphabetical order of their Display Name.

If you double-click a Host on the Cycling Monitor list, that Host will be chosen as the current subject of the Cycling Window. If the Cycling Window does not exist yet, it will be created at this time. The display of this Host will appear in the Cycling Window.

Cycling Through The ListThe normal operation of the Cycling Monitor is to sequence through the Hosts in the list one at a time. You can change the cycle rate, or stop the monitoring process at one Host (so that cycling is frozen), by commands available on the Cycling Window.

The Host which is currently being displayed in the Cycling Window appears with a green screen on the list. (No actual monitoring is possible until the Cycling Window exists.)

Cycling Monitor tab of ON Command Remote Master

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CHAPTER 6: Cycling Monitor

The Connection MenuThere are two extra commands that appear on the Connection menu when you are on the Cycling Monitor page of the ON Command Remote Master Control Panel.

If you select the Show Window command, the display of the currently selected Host into the Cycling Window will appear. If the Cycling Window has not yet been created, it is created at this time.

If you select the Remove command, the currently selected Host will be removed from the list and from the responsibility of the Cycling Monitor.

For explanations of the other commands on this menu, see “The Connection Menu” on page 25.

The Cycling WindowYou can create a special window for the Hosts in the Cycling Monitor, similar to a Connection Window, so that you can actually view the display of the currently monitored Host. Unlike a Connection Window, however, you can only view — not remotely control — Hosts with the Cycling Window.

It is only when the Cycling Window is created that actual connections to the Hosts in the Cycling Monitor list are established.

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The Cycling Window

Cycling Window ToolbarThe Cycling Window Toolbar displays icon shortcuts for commands that are available on other menus.

You can close the Cycling Window at any time by either selecting

the Connection > Exit command, or by selecting the icon in the Toolbar.

You can reverse to the previous Host on the Cycling Monitor list

by selecting the icon in the Toolbar (equivalent to Connection > Previous Host).

You can advance to the next Host on the Cycling Monitor list by

selecting the icon in the Toolbar (equivalent to Connection > Next Host).

The three window icons specify how you want the display of the remote Host to be rendered on the display of the Master computer. These work exactly like their counterparts on a Connection Window. See “Graphic Rendering Options” on page 57.

You can copy areas of the Host display rendered in the Monitor

Window with the next two icons , which operate just as they do in the Connection Window. See “Copying from the Host Display” on page 55.

The last icon on the Toolbar (which is equivalent to the Cycling Window Settings... command) invokes a dialog that allows you to specify the behavior of the Cycling Monitor. See “Cycling Window Settings Dialog” on page 74.

The Connection MenuThe Connection menu contains commands that allow you to control which host is displayed in the Cycling Window of all of those under the supervision of the Cycling Monitor. It contains the following commands:

If you select the Properties command, a dialog will appear that displays the information about the remote connection currently shown in the Cycling Window.

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If you select the Connect to command, the display of the Cycling Window will be directed to the currently selected Host in the list of Hosts in the Cycling Monitor.

If you select the Previous Host command, the display of the Cycling Window will be directed back to the previous Host on the Cycling Monitor list.

If you select the Next Host command, the display of the Cycling Window will advance to the next Host on the Cycling Monitor list.

If you have previously told the Cycling Monitor to suspend its sequencing through Hosts on its list, the Start Cycling command will resume sequencing.

If you select the Stop Cycling command, the automatic sequencing through Hosts on the Cycling Monitor list will be frozen. Once the automated cycling is stopped, the Cycling Window will only show the Host you choose.

If you select the Exit command, the Cycling Window will close.

The Edit MenuThe Edit menu contains the following supplementary commands on the Cycling Window.

If you select the Host List... command, the ON Command Remote Master Control Panel will become visible and the Cycling Monitor tab will be chosen.

The Copy Text... and Copy Graphics... commands work exactly as they do from the Connection Window. See “Copying from the Host Display” on page 55.

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Cycling Window Settings Dialog

Cycling Window Settings DialogThe Cycling Window Settings dialog allows you to specify how you would like the Cycling Monitor, and Cycling Monitor Window, to behave. The settings are contained under two tabs.

General TabThe items under the General tab allow you to specify how you would like the Cycling Monitor to operate.

The Cycling span field determines how long each item in the Cycling Monitor should appear before the next item is shown. Enter the value 0 if you prefer to disable the automatic cycling of hosts in the monitor.

Note: If you disable automatically cycling by entering 0, this will also disable the Start Cycling and Stop Cycling menu commands. The only way to switch hosts in the Cycling Monitor will be by explicitly selecting the Previous Host and Next Host menu commands.

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If you check Always on top, the Cycling Window becomes a top-level window that is always visible on the desktop (i.e., that is never hidden by another window).

If you check Activate if a new object has been appended, the Cycling Window is brought to the foreground as soon as you add a new Host to the list maintained by the Cycling Monitor and ON Command Remote Master attempts to establish a connection with the Host.

If this is not checked, however, then Hosts will be silently added to the Cycling Monitor list without attempting to establish a connection to it and without bringing forward the Cycling Window.

Cycling Window TabThe settings under the Cycling Window tab allow you to control the display of the Cycling Monitor Window:

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Cycling Window Settings Dialog

Viewer SettingsThese controls allow you to specify how the remote computer is displayed by default when you connect to it.

If you check Full Screen, then the screen of the remote computer will fill the entire screen of the master computer.

If you check Fit to window, then the display of the remote computer is scaled to fit into the available space of the display of the master.

If you check Fit 1 to 1, then one pixel on the remote display always corresponds to one pixel on the master computer, regardless of any discrepencies of display sizes on the two differeing display areas.

Auto-scrollThe Auto-scroll group specifies whether or not you want the window to scroll once the cursor (for text-only screens) or mouse (on graphical user interfaces) reaches a boundary.

If you check Cursor (text-mode only), then the text display will automatically scroll as soon as the cursor comes to an edge.

If you check Mouse (text & graphics mode), then the graphical user interface will automatically scroll as soon as the mouse comes to an edge.

DOS SessionsThe DOS Sessions group deals specifically with the display of screens in Text Mode screens.

The Font drop-down list allows you to select the typeface and type size that is used to display the remote Host’s screen.

By varying the font, you can increase or decrease the size of the Host computer’s screen as displayed in the Connection Window. You’ll be able to see more of the host display in a small window if you use a small font. On the other hand, you’ll improve readability with a large font, at the expense of requiring a larger window.

The fonts in the list are shown previewed as they will actually appear. The names of the fonts are composed of a typeface name and a size. The text fonts called “ON Command Remote” are fonts that came with this software package. Fonts with other typeface names are other Windows fonts that are also suitable for text display.

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C H A P T E R 7

Tracking Connections

Connection ManagementIf you are working with a large number of Hosts, you will want your software to make it as easy as possible for you to manage your interaction with them and to keep track of the connections you use. ON Command Remote Master 4.0 organizes your connection information by maintaining a list of your current connections, your connection history, and a list of your favorite connections.

If you select a Host (to which you are not currently connected) on one of these lists, you will be able to select the Connect and Connect Special... commands to attempt to create a connection to it. See “The Connection Menu” on page 25.

Other menu commands will allow you to add the current selection to the list of Favorites, create a shortcut to it, add it to the Cycling Monitor, or inspect the properties of the Host.

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Active Connections

Active ConnectionsThe Active Connections page displays all of the currently active connections to Hosts.

Every Connection Window that is currently open will appear in the list, and the Cycling Window will receive a single entry if it has been created and Hosts are currently being monitored. (The icon for the Host currently shown on the Cycling Window will have a dark green screen.)

The Active Connections page lists concise information about each of the current connections in four columns.

The Display Name column indicates the name by which the connection is identified.

The Connected at column indicates the time and date at which the connection was established.

The Protocol column indicates whether the connection uses IP or IPX protocol.

The Network Address column indicates the network address of the Host connection, displayed in IP or IPX format as appropriate.

If you double-click an entry, the Connection Window that displays the connection will become the front window.

The Connection MenuYou can select one of the entries in the Active Connections list. If you right-click an entry you will get a list of menu commands for that entry, all of which are also available from the Connection menu.

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CHAPTER 7: Tracking Connections

If you select the Show Window command the Connection Window associated with the Host (or the Cycling Window if the Host is currently being displayed there) will be made the topmost window.

If you select the Disconnect command, the connection to the Host and the Connection Window associated with the Host will be closed (or the Host will be removed from the monitor list if it is listed with the Cycling Monitor).

If you select the Add to Favorites command, the current remote Host will be added to the list of Favorite Hosts. See “Favorites” on page 80.

If you select the Add to Cycling Monitor command, the current remote Host will be added to the list of those that are currently in the responsibility of the Cycling Monitor. The Host will remain in the Cycling Monitor list even after this Connection Window is closed. See “The Cycling Monitor List” on page 70.

If you select the Save As Shortcut command, a shortcut file (which will have the extension .PRX4) that records all of the information about the currently selected Host will be created. You can attempt to establish a connection to the Host described in the shortcut by opening the file from the desktop or by dragging the file icon to the ON Command Remote Master icon.

If you select the Properties command, a dialog that displays the information about the remote connection will appear.

HistoryON Command Remote Master also keeps a list of the most recent Hosts to which you have connected.

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Favorites

The History page provides you with some of the vital statistics about the connection: the display name of the Host, the time that the connection was established and terminated, the protocol of the connection, and the network address of the Host.

If you select a column title, the entries will be sorted according to their values for that column.

For example, if you select the Display Name column, the items in the list will be organized in alphabetical order according to their value for Display Name.

If you double-click an item in the list, ON Command Remote Master will attempt to establish a connection with that Host and create a Connection Window for the connection.

The Edit MenuThere is only one command unique to the History page, and it appears on the Edit menu.

If you select the Clear History command, all of the information recorded about your recent connections will be erased.

FavoritesThe Favorites page allows you to save information about the most common or important connections that you make.

Hosts are recorded on this page when you select the Connection > Add to Favorites command from the ON Command Remote Master Control Panel. If you double-click an item in the Favorites list, ON Command Remote Master will attempt to establish a connection with that Host and create a Connection Window for the connection.

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Items stored on the Favorites page are equivalent to shortcut files. Because they exist in your directories, however, you might find ways of organizing shortcut files that are more to your liking than the flat list of favorites managed by ON Command Remote Master.

Items on the Favorites page and shortcut files are very similar, and you might consider which system of recording common connections works best for your circumstances. You can always convert between the two methods:

You can convert the connection information to a shortcut file by selecting the item from the Favorites list and selecting the Save as Shortcut command.

You can convert the connection information to a Favorites item by opening (double-clicking) the shortcut file to open connect; then select the Connection > Add to Favorites command.

Using these two methods can also allow you to share connection information with other ON Command Remote Master users.

The Connection MenuThe following menu commands are specific to the Favorites page:

If you select the Remove command, the currently selected item will be taken out of the list of Favorites.

If you select the Rename command, you will be able to give the entry a new name.

If you select the Save as Shortcut command, the currently selected item will be saved as a shortcut file.

If you select the Properties command, a dialog will appear which allows you to edit and save all of the parameters that concern the connection to this Host. The Properties stored for Hosts on the Favorites page (and shown on the associated dialog) are far more comprehensive than the Properties stored for other tabs on the Control Panel.

By setting the properties associated with the Host stored in the Favorite page once in this dialog, you can always reconnect to this Host under the same consistent set of parameters.

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Favorites

Properties DialogThe Properties stored for Hosts on the Favorites page (and shown on the associated dialog) are far more comprehensive than the Properties stored for other tabs on the Control Panel. The Properties dialog allows you to override the default settings you make on the Default Connection Window Settings dialog.

This information is split across five tabs, as shown below.

The information that appears on the Connection, Startup, Remote Control, and File Transfer tabs is identical to information on tabs of other dialogs.

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Connect As TabThe Connect As tab allows you to change your identity for a particular connection.

If you check Use logged-in username and password, you will be logged into the Host with the same user name and password with which you logged into the Master.

If you check Use the following username and password, you will be logged into the Host with the credentials (user name and password) that you enter into these boxes.

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C H A P T E R 8

ON Command Remote Command Line

ON Command Remote CommandWhen you run ON Command Remote Master from the command line, you can provide it with additional instructions. The command line enables you to:

Create several ON Command Remote icons in the Program Manager or on the Start menu that operate ON Command Remote in different ways.

Set up shortcuts that automatically open Connection Windows and connect to specific Host computers.

Customize the title bars of your Connection Windows.

There are some program settings that you can only change from the command line.

You can provide at most one file as a parameter to ON Command Remote Master when you invoke it from the command line. The file can either be a version 3.0 command file (which will have the extension .PRX) or a version 4.0 shortcut file (which will have the extension .PRX4).

WARNING: Not all of the commands in version 3.0 command files may be supported in your version of ON Command Remote Master. See “Command File Compatibility” on page 89.

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ON Command Remote Command Switches

You can run ON Command Remote Master from the command line by entering:

Proxy.exe [arguments] [ [v3CommandFile] | [v4ShortCutFile] ]

Note: There are changes in the use of the command line since previous versions of ON Command Remote Master. You should read this chapter thoroughly if you have used previous versions of this software.

ON Command Remote Command SwitchesIf you pass a file to ON Command Remote Master from the command line, the command switches given as parameters will override the settings in the file.

All command switches must use the same format: a forward slash (‘/’) followed by a one-letter command, immediately followed by additional information specific to the command (there is no space between one-letter command and the following information).

If this additional information contains embedded blanks, the information must be enclosed in double quotes ("text with spaces").

Command letters are not case-sensitive: /W and /w are the same command, for example.

The following is an example of invoking the application from the command line:

Proxy.exe /PIP /S198.186.166.124 /W"Direct Connex" MyShortcut.prx4

The command switches, which are listed below, will be explained in greater detail in this chapter:

/H to hide the ON Command Remote Master Control Panel

/M to force multiple instances of ON Command Remote Master to be run

/P to specify the network protocol

/S to specify a computer’s name or network address

/U to specify a user’s name

/W to name a Connection Window

/X to provide a password

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CHAPTER 8: ON Command Remote Command Line

Program InstantiationThe parameters that you enter on the command line are normally passed on to the current default instantiation of ON Command Remote Master. A new default instantiation of the application will be generated if none exists the first time that you enter Proxy.exe from the command line.

If you provide the /M command switch, however, you are explicitly asking for a new, independent instantiation of ON Command Remote Master to be generated. This would allow you, for example, to specify a new user identity (i.e., username and password) for the other instantiation of the application.

Each time that you invoke the command line, either:

You are passing the arguments to the current default instance of ON Command Remote Master (which will be created if none yet exists); or

You are generating a new instantiation of ON Command Remote Master by use of the /M (or the /H) command switch, which will be the sole recipient of the arguments given.

Each instantiation of ON Command Remote Master has its own Control Panel.

You create a new instantiation of the application and hide its Control Panel by use of the /H command switch. This will leave only the Connection Window visible. The invisible Control Panel belonging to that instantiation of ON Command Remote Master will be destroyed when the Connection Window is closed.

Although the combination /M /H is legal, it is unnecessary and redundant.

Identity of Master UserYou will have used a particular username and password when you logged into the Master computer. These will be used by default when you attempt to log into a remote Host.

You can specify another identity by use of the /U and /X command switches. These new credentials will be used when you log into a remote Host from this instantiation of the program.

/U<NewUserName>

/X<NewPassword>

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ON Command Remote Command Switches

For example, to connect to the IPX station ‘Dell P200’ with the password ‘foo’:

Proxy.exe /PIPX /X"foo" /S"Dell P200"

Connecting by IPX AddressTo connect to a particular station by IPX address use:

/PIPX

The /S command switch to specify the station’s IPX address, prefixed with the @ symbol.

The correct syntax is either:

Proxy.exe /PIPX /S@<node>

or:

Proxy.exe /PIPX /S@<network:node>

For example:

Proxy.exe /PIPX /S@20:1B31DAE9

Connecting by Name with IPXTo connect by name to a particular IPX station, use:

/PIPX

The /S switch to specify the name of the station to which you would like to connect.

If the station to which you want to connect is on a different network segment, you must prefix its network number and a colon (:) to the station name.


Proxy.exe /PIPX /S"<station name>"

or:

Proxy.exe /PIPX /S"<network>:<station name>"

For example, to connect to station ‘Dell P200’ on network number 2:

Proxy.exe /PIPX /S"2:Dell P200"

Note: The station name argument may include wildcards.

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CHAPTER 8: ON Command Remote Command Line

Connecting by IP AddressTo connect to a particular IP-based station by IP address, use:

/PIP

The /S command switch with the station’s IP address or DNS name.


Proxy.exe /PIP /S<address>

or:

Proxy.exe /PIP /S<dns-name>

For example, to connect to a station whose IP address is 198.186.160.138:

Proxy.exe /PIP /S198.186.160.138

or:

Proxy.exe /PIP /Sjackson.company.com

Changing the Connection Window TitleThe title bar of a Connection Window normally has the title ON Command Remote, along with the name of the Host to which you are connected.

You can give a specific title to the Connection Window by using the /W command switch.

For example, to connect to the station named “Dell P200” in a Connection Window entitled “Stock Market Analysis”: you would enter:

Proxy.exe /W"Stock Market Analysis" /S"Dell P200"

Command File CompatibilityPrevious versions of ON Command Remote Master could take a command file as an argument when invoked from the command line. These version 3.0 command files have the extension .PRX.

New versions of ON Command Remote Master can still read these old version 3.0 command files. They no longer need to have the .PRX

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Command File Compatibility

extension, however, as the file type can be determined by reading the contents.

Note: (To users of ON Command Remote 3.0 and earlier on Windows 98, Windows 95 and Windows 3.1) ON Command Remote Master will now only recognize new-style command lines, as recognized by the 3.0 Master for Windows NT.

Line items do not need to be numbered as they were in old command files. Any text label can be given for a line, but the lines will be executed in the order in which they appear in the file.

Note: Tasks, which were supported in version 3.0 command files, are no longer supported.

The only files generated by the new version of ON Command Remote Master which correspond to the old command files are the shortcut files. See “Save as Shortcut” on page 27.

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Index

AActive Connections page 78Add To Cycling Monitor command 26Add to Favorites command 26, 55, 79, 81Authentication 11Auto-scrolling 37, 76

BBackward compatibility 85, 89Blanking Host screen 37

CColor reproduction 10Command files 89Compatibility

backward 85, 89Connect As command 11, 26Connect command 24, 26Connection Window Settings command

52, 58Context-sensitive help 40Control Panel 22, 87Copy Graphics command 56Copy Text command 55Credentials 11, 26, 45, 83Cycling span 74Cycling Window Settings command 30,

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DDetails command 25Display of Host 36, 76

EExit command 55

FFavorites page 80File Transfer 39File Transfer command 24, 26Fit 1-to-1 command 57Fit to Window command 57Full screen command 57

HHelp Topics command 41History page 80

IIP Protocol 9IPX Protocol 9

KKey-combinations 55

LLarge Icons command 25License keys 18, 41List command 25

MMaster 8Menu bar 23Menu Bar command 23

PPolling 21, 44Polling on startup 31Properties command 54, 72, 79Properties dialog 82

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Index

RRefresh rate 38Remote Control command 26Remote Host 8Remote Printing command 25, 26Rename command 81

SSave As Shortcut command 27, 79Shortcut file 21, 27, 79, 81, 85Small Icons command 25Station names 31Status Bar 23Status Bar command 23Suppressing Host keyboard and mouse

37, 58System information 41

TTab Bar 23Tabs command 23Text Mode 10, 55, 76Text-mode Mouse 39Toolbar command 23

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Documents

ON Command Remote V4.0 Master User Guide€¦ · the remote Host computer. For example, when ON Command Remote Master is running in a Windows session with a 16-color display driver,