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Evolving Analytics: Understanding Digital Behavior to Improve
Business Performance
By Judah Phillips
Working Together,
Putting DATA Together to
Create Economic
Value
ACQUISITION
BEHAVIOR
TRANSFORMING RESEARCH AND ANALYTICS
Digital Analytics Can Do Many Things
PAST PRESENT FUTURE
INFORMATION What Happened?
(Data Mining and Reporting)
What is Happening Now?
(Alerts)
What will Happen?
(Trending, extrapolation)
INSIGHT How and Why did it Happen?
(Data Modeling and Experimental
Design)
What’s the Next Best Action?
(Recommendation)
What’s the Best and Worst that can happen?
(Prediction, Simulation)
ACTION How do we use Leverage what
we Already Know?
(Dynamic Interaction/Profiling
)
How do we Dynamically
Modify the Site in Real-time?
(Detection)
How can we Apply the Data to the Future?
(Ongoing Optimization)
Digital Analytics Serves Many Functions
Marketing Product Sales Executive ITLanding Page Optimization
Behavioral Analysis
Customer Value
Dashboarding Performance Monitoring
Life Time Value / RFM
Models / Customer
Segmentation
Search Engine Optimization
Sales Readiness
Scorecarding Site Usage for Capacity Planning
Search Engine Marketing
Demo/Geo/Firma Analysis
Sales Collateral
Custom Research
Disaster Recovery
Ad and Media Plan
Optimization
Funnel and Flow
Optimization
RFP’s and RFI’s
Financial Performance
Infrastructure Enhancement
s
Social Media Optimization
Application and Product Performance
Customer Usage
Information
Competitive Intelligence
Tagging and QA
MULTICHANNEL
SOCIAL
MOBILE
OPTIMIZATION
PROFIT
THE GOAL
www.analytics4japan.com
$1,685 raised in 9 daysSite created by people in the Digital
Analytics and Research community as a way to generate donations to donate to
Japan Quake Relief:Japanese Red Cross I UNICEF
Save the Children | International Medical Corps
WHY IS THIS IMPORTANT?