In the rest of the presentation “investments” refer to both equity investments and grants!2

Omidyar Network India

Investment firm focussed

on social impact

Equity investments and grants*:

dual chequebook

Philanthropic capital of Pam

& Pierre Omidyar,

founder of eBay

We invest in

bold entrepreneurs

who help create

a meaningful life for every Indian

Figures as of January 2020; *May include duplication of customers!4

Our investments | Since 2008

$300m 
invested

99

active

investments

~550m 
cumulative

reach*

Aim to invest another $350m over the next five years

500 million people expected to come online for the first time by 2022 via their mobile phones

!5

In service of the Next Half Billion

!6

The Next Half Billion | Profile

LOWER-MIDDLE INCOME Vegetable vendors, 


garment factory workers, domestic help, security guards,
plumbers, & small shop owners

LOW INCOMESmall farmers, rural artisans

MIDDLE INCOME

RICH 66 (7%)

446 (33%)

528 (39%)

284 (21%)

million people

Entrepreneurs:

for-profit & non-

profit

Institutional & market

infrastructure

Policy & regulatory support

!7

Accelerating impact for the NHB | Dual chequebook

Equity investments and grants

!8

Tech for good access to

aspirational services,

employment

and productivity

Responsible tech to minimise harms

of tech

Acknowledging the role of non-tech solutions in driving impact

Our investment approach | Goodtech: हर िज़न्दगी बेहतर

*Global investments with significant operations in India +See Appendix for full list of current investments

Examples of our portfolio | Serving the Next Half Billion+

Digital Identity

Governance and Citizen

Engagement

Property Rights

*

*

*

Education Emerging Tech

Financial Inclusion

!9

!10

UI/UX not adapted to social and cultural context

Lack of local language content

Low rates of internet access for women

Low confidence in online transactions

Access to tech/data still not affordable

Lack of local apps for social & entertainment

The barriers the NHB face along their digital journey

Design for extreme affordability

!11

… and our entrepreneurs work to address these 7 barriers1 Social and cultural context

2 Lack of local language content

3 Low rates of women’s engagement

4 Low confidence in online transactions

5 Lack of locally relevant apps for social/ communication purposes

6 Access to data still not affordable to all

7 Limited focus on extreme affordability

Indian mobile operating system

Read, write, and share stories in 10 languages

Pregnancy and Parenting Platform for Indian Moms

Wi-fi management

Interactive online tutoring platform

Video callertunes

News publisher and aggregator in 14

languages

Railway booking and information app

Digital savings platform

Indian classified advertising platform

eHealthcare

Appendix: 
Our Portfolio

▶ 0.5bn

▶ 1MG

▶ 21N78E

▶ Aapti Institute (Heart of Privacy)

▶ Affordplan

▶ Ashoka

▶ Akshara Foundation

▶ Arrka

▶ Ashoka University (CSIP)

▶ Axio Biosolutions

▶ Boston Consulting Group

▶ Bijak

▶ BITS (Bharat Innovation

Fund)

▶ Bounce

▶ Bridgespan

▶ Central Square

Foundation

▶ Dvara Research

▶ eGovernments Foundation

▶ End Poverty / N/Core / Nudge

▶ English Helper

▶ Foundation for Ecological Security (FES)

▶ Giraffe

▶ Give India

▶ Gramcover

▶ Gramfactory

▶ HasGeek

▶ Healofy

▶ Healthkart

▶ Hotels.ng

▶ i2e1

▶ iForest

▶ IGIDR

▶ iMerit Technology

▶ myUpchar

▶ Neogrowth

▶ NextGen/Goodera

▶ Observer Research Foundation

▶ PR Influence Network (Brookings)

▶ Pratilipi

▶ Quikr

▶ RailYatri

▶ RedSeer Management

▶ Scripbox

▶ Scroll Media

▶ SEAF

▶ Sewa Grih Rin

▶ Shubh Loans

▶ SONG

▶ Swarna Pragati

▶ Tandem Research

▶ Impact Investors Council (IIC)

▶ Indian Institute of Human Settlements (IIHS) Indian School of Business

▶ Indifi

▶ Indus OS

▶ Intellegrow

▶ IQF

▶ IUDX (IISC)

▶ Janaagraha

▶ Kaleidofin

▶ Kalibrr

▶ Kalysta

▶ Landesa

▶ Monitor Deloitte

▶ MOSIP (IIT-B)

▶ Centre for Communications Governance (NLU-D)

▶ Centre for Digital Financial Inclusion (CDFI)

▶ Centre for Internet & Society

▶ Centre for Policy Research (CPR)

▶ Centre for Teacher Accreditation (CENTA)

▶ Credenc

▶ CredR

▶ Dalberg Consulting

▶ Data Governance Network

(IDFC, IDP, IT4C, NIPFP)

▶ Dealshare

▶ Doubtnut

▶ Dream a Dream

▶ DSCI

▶ Teach for India

▶ The Ken

▶ Toffee Insurance

▶ Transerve Technologies

▶ U2Opia

▶ Varthana

▶ Vedantu

▶ VerSe (Dailyhunt)

▶ Village Capital

▶ Vistaar Finance

▶ Vyng

▶ Whitehat Junior

▶ World Bank

▶ WRI

▶ Zindagi Mobile (Neelesh Misra)

▶ ZestMoney

▶ ZipGo

Our portfolio | Serving the Next Half Billion

Appendix: 
Next Half Billion

Note: User numbers are cumulative moving from right to left; i.e., all segments of the graph are a subset of the preceding segments. Numbers estimated based on users figures for market leaders in each segment. Shopping users includes both NHB sellers and buyers. Source: ‘Unlocking Digital for Bharat’ (Bain, Google and ONI, 2018), TechCrunch (2019), LiveMint (2019), App Annie user data, literature search, ONI analysis

The NHB’s digital adoption journey | multi-step journey to transacting online

!16

Communication and entertainment

90-150M

News and free content/information

60-100M

Community

30-60M

Money transfers and recharges

12-20M

Education, health & travel

2-6M

Shopping

1-3M

WhatsApp

YouTube

DailyHunt news in 17 languages

Public local news

Facebook

TikTok

PayTM digital payments

PhonePe digital payments

Dealshare Social

E-commerce

Meesho Social

E-commerce

myUpchar eHealthcare

RailYatri rail booking and

information

Indian internet users (2019): 450 - 500 M

The NHB digital journey

NHB internet users (2019): 90 -150 M

Innovating for the Next Half Billion

Adapt to social and cultural context • Relatable symbols: trolley for checkout, floppy disk for save are unfamiliar

• Relevant language: ‘checkout’ does not reflect their shopping experience

• Inclusive UX: logging in with mobile phone over email ID

•

Support local language content since 70% of Indians consider it more reliable • Support entrepreneurs who create Indian language content

••

Enable women’s participation since women are 36% less likely to own a mobile • Change perception that smartphones expose them to negative influences

• Reposition use of mobile internet toward socially acceptable use cases

Innovating for the Next Half Billion

Build confidence to transact online • Support through onboarding and early use

• Instant confirmations of customer activity and transaction status

•

Design for extreme affordability • Pilot lean models; learn and adapt quickly; expand scale

••

Innovating for the Next Half Billion

Ensure cost-effective access to data • Support and leverage shared infrastructure, such as Railway WiFi

• Account for shared use of internet, such as hotspots

•

Support local apps for social/ communication purposes as it is an early use case • Invest in local innovators such as ShareChat

••

Appendix: 
Engagement with Government & Regulators

MoRD – Department of Land Resources MSDE UIDAI Government of Odisha

Assessment of Digital India Land Records Modernisation Program (Himachal Pradesh, Rajasthan and Maharashtra)

Diagnostic assessment of technology systems

Development for the Vision 2025 for skilling

and technical support unit for implementation

State of Aadhar Report 2017, 2018 & 2019-

World's largest survey on digital identity:

State of Aadhar 2019: a people's perspective

Geospatial technology and to provide land titles

to 250,000 slum households

Using drones to map 200,000 slum households

and provide land titles

Engagement with Governments & Regulators

Engagement with Governments & Regulators

NITI AYOG SEBIReal Estate Regulatory

Authorities (RERA)RBI Government of

Punjab

Program Management Unit for

the National Data Analytics Platform

(NDAP)

Member of 'Social Stock Exchange'

Committee

Create a common, open, platform, citizen-centric

platform for the real-estate sector (Delhi,

Chandigarh)

Report on developing a

regulatory sandbox for India

Household Finance Committee

Review of land administration

technology systems

Expert review of land administration

IT systems

Our Investees’ Work with Governments & Regulators

Ministry of Housing & Urban Affairs

Ministry of Housing & Urban Affairs

Governments of Karnataka & Odisha

Governments of Andhra Pradesh & Telangana

Janaagraha ‘Swachhata’ app

across 2600 municipal bodies for the Swachh Bharat movement

National portal on municipal

finances

eGovernments Foundation Development and deployment of National Urban Innovation Stack

(NUIS) and public service delivery platforms in 16 states. Increase speed and efficiency of service

delivery in ULBs

Indian Institute of Science (IISc)

Development and deployment of India Urban

Data Exchange (IUDX), platform to share urban data at ease and in a safe manner.

Akshara Foundation •

Works with 16,000+ public schools in Karnataka and

Odisha

Landesa

Legal and policy review of all land laws for AP and

Telangana

•Legal and policy review of all

land laws for Telangana

Governments of Madhya Pradesh and Karnataka

Ministry of Electronics and Information

Technology (MEITY)

Ministry of Finance (MoF) Governments of Karnataka & Odisha

WRI India Embed technology and provide technical and program management

support to ULBs on urban planning and infrastructure

initiatives

Centre for Digital Financial Inclusion

Technical support, including policy impact study of impact

of merchant discount rate waiver on digital payments

IT for Change Member of committee set up

by ministry to recommend governance norms for non-

personal data

Indian School of Business Support on 2019 Economic Survey, especially Chapter 10 on addressing

rural distress

eGovernments Foundation: Citizen engagement platform for ~600

ULBs

Janaagraha Municipal finance reforms for~400

ULBs


The Education Alliance

Enables public-private partnerships in

South Delhi Municipal Corporation schools

Our Investees’ Work with Governments & Regulators

Multiple State Governments

Multiple State Governments

Multiple Government Bodies

Multiple Urban Local Bodies

Teach For India 

1100 teaching fellows

annually in 7 cities

Foundation for Ecological Security

(FES) Preservation of commons,

water and natural resources, leading to increase in income

of farmers in Rajasthan, Odisha, Maharashtra, Karnataka, Jharkhand

Indian Institute for Human Settlements

(IIHS) Policy and regulation design

for Governments of Chandigarh, Delhi, Himachal Pradesh, Maharashtra, and

Odisha

Janaagraha Strengthen financial health of

ULBs through improving finance and staffing processes

Centre for Digital Financial Inclusion(CDFI)


Policy, regulation design and service-delivery support

eGovenments Foundation Citizen engagement platform for ~600

ULBs

The Education Alliance

Enables public-private partnershps in South Delhi Municipal Corporation

Schools

Transerve Technologies

Property tax management system with geospatial technology at Jhansi, Beed,

Goa

Household data management system for Delhi's Directorate of Economics

and Statistics

Our Investees’ Work with Governments & Regulators

Office of the Registrar General of

India (ORGI)

Ministry of Rural Development

National Institute of Urban Affairs

15th Finance Commission

World Bank Disseminating and visualizing

census data

Foundation for Ecological Security (FES)

Diagnostic assessment of technology systems

Works with NIRD (50,000 gram panchayats) to preserve

common lands & improve livelihoods

eGovernments Foundation National Urban Governance Platform enables real-time

monitoring of citizen service delivery

Janaagraha Research inputs related to

recommendations on central and state grants to ULBs

Our Investees’ Work with Governments & Regulators