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Hilton Omaha
Omaha, NebraskaJune 8-10, 2017
International Listening Association
38th Annual Convention
2
TableofContents
HotelandConventionFloorPlan Page3
ILAExecutiveBoard2016-2017 Page4
ILAHallofFameMembers Page4
ILAFoundingMembers Page5
ILAOrganizationalMembers Page5
ILALifetimeMembers Page6
ILAConventionSitesandPresidents Page7
ILALifetimeAchievementAwardWinners Page8
ProgramataGlance Pages9-11
ExtendedProgramSchedule Pages12-24
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ExecutiveBoard2016-2017
President KentZimmerman1stVice-President CharlesVeenstra1stVice-PresidentElect HelenRalstonImmediatePastPresident PhilipTirpak2ndVice-President,Membership JohnBackmanSecretary KaeVanEngenMemberatLarge,PublicRelations MichaelZMurphyMemberatLarge,Global VacantMemberatLarge,SpecialProjects SheilaBentleyStudentMember VacantNon-votingmembers
ExecutiveDirector NanJohnson-CuriskisILJEditor MargareteImhofListeningPostEditor GaylePohlWebEditor NIcoleBodinListeningEducationEditor EricaLamm
ILAHallofFameMembers
TheHallofFameAwardispresentedtoindividualswhoarerecognizedfornotableachievementsinvolvinglisteninginacademic,business,orothersettings.SelectiontotheListeningHallofFameisthehighestawardoftheAssociation.Winnershavecontributedtotheadvancementofeffectivelisteningoveranumberofyears.WilliamArnold:1992PaulBagwell:1984LarryBarker:1984MelissaBeall:2008SheilaBentley:2001BobBohlken:2006RickBommelje:2011WayneBond:1999RobertBostrom:1991CharlesT.Brown:1983JamesI.Brown:1980JudiBrownell:1995&2003CarolynCoakley-Hickerson:1988EdithCole:2010SamDuker:1980EllaErway:1984SethFessenden:1981
MargaretFitch-Hauser:2004PaulFriedman:1990MichaelGilbert:2011EthelGlenn:2000HarryGoldstein:1981WarrenGore:2007CaroleGrau:2010JenniferGrau:2016DickHalley:2012MargareteImhof:2015LauraJanusik:2016NanetteJohnson-Curiskis:2009SaraLundsteen:1981NadineMarsnik:1998WeslynnMartin:2005RalphNichols:1980MichaelPurdy:1994
PaulRankin:1980AliceRidge:1991CharlesV.Roberts:2002CarlRogers:1981DonaldSpearritt:1989LymanK.(Manny)Steil:1985KathyThompson:2006KittieWatson:1988CarlWeaver:1983HarveyWeiss:1997WesleyWiksell:1981MiriamWilt:1981TomWirkus:2011BelleRuthWitkin:1993FlorenceWolff:1986AndrewD.Wolvin:1985
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FoundingMembersAnymemberwhojoinedtheAssociationduringthefirstyearandhasmaintainedmembershipintheAssociationfromthattimeforwardshallbelistedintheconventionprogrameachyearasafoundingmember.(*deceased)LarryL.Barker0011JeraldCarstens*0014CarolynCoakleyHickerson*0068EdithWaltersCole0033JamesEast*0069EllaErway0073MaryForestieri0007CorinneGeeting*0024WilliamM.Gering*0046WarrenGore0094CarolGrau0059
JoyceDonenHirschhorn*0010NanetteJohnson-Curiskis0075NadineMarsnik0034RayMcKelvy0058E.LucileNichols*0063RalphG.Nichols*0062TerryH.Ostermeier0035KennethPaulin0057RichardR.Reagan0096AliceRidge0003ArthurRobertson0101
DeeSteil*0200LymanK.“Manny”Steil0001MildaSteinbrecher0031StanfordE.Taylor0093ErikaVora0030KittieW.Watson0100HarveyF.Weiss0016TomWirkus0171FlorenceI.Wolff*0027AndrewWolvin0009
OrganizationalMembersAnyRegularMemberwhopaysannualduestotheAssociationattherateestablishedbytheExecutiveBoardfororganizationalmembersshallbelistedintheConventionProgramforthatyearasanOrganizationalMember
SinclairCommunityCollege:KentL.Zimmerman,HeidiMcGrew
CUNY/QueensboroughCommunityCollege:RosanneVogel,FrancaFerrari
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LifeMembersAnymemberwhopaysaone-timefee,oragreaterfeeproratedoverafive-yearperiod,shallbelistedinallfutureconventionprogramsasalifetimemember.AnasteriskshallbeplacedbesidethenamesofLifetimeMemberswhoaredeceased.W.CliftonAdamsLindaAlbertAlbertaArnoldWilliamArnoldYoshioAsanoTeruko(Teri)AkitaBeverlyAweveEmmanuelS.A.AyeeSusanEllenBaconLarryBarkerKimberlyBatty-HerbertMelissaBeallSheilaBentleyRobertBohlkenRichardBommeljeWayneBondJayBrandonIlaJuneBrown-PrattJerryCatt-OliasonCarolynCoakleyHickerson*EdieColeJudithCole*PamelaCooperByungInChoDanielCoreyDianaCorleySchnapp
BethCourtierAnitaDorczakCarolyndeLisserPeterdeLisserGeorgeDwyerSakaeEndoGregoryEnosEllaErwayMargaretFitch-HauserJamesFloydMaryForestieriWendyFraser*CorrineGeeting*WilliamGering*CatherineGiffordMichaelGilbertTimGilmorWarrenGoreFrancesGrantCaroleGrauJenniferGrauMichaelHallerBarnettC.HelzbergThomasHickersonJoyceDonenHirschhorn*BillHolland
RichardHunsakerMargareteImhofLauraJanusikNanetteJohnson-CuriskisMarkLeBlancNadineMarsnikSallyMcCrackenRayMcKelvyJustinMcKeownMurleneMcKinnonMaryAnnMessano-CieslaRobertMetke*JohnMurphyMichaelZMurphyRobertNeuleibLindaWilsonNicholsE.LucileNichols*NedNichols*RalphNichols*JackNicholsRickNienowBarbaraNixonKathyO’BrienI.WartonOngLisaOrick-Martinez
KennethPaulinJamesPrattSaraGaylePyfrom*ShelbyReigstadPaulRichAliceRidgeCharlesRobertsArthurRobertsonMaileyRohnerLizLavalleeShifflettDeeSteil*Lyman"Manny"SteilSandySteinHirokoSuzukiPhilipTirpakFrankThomasCharlesVeenstraKittieWatsonHarveyWeissGilWhitemanFlorenceWolff*AndrewWolvinDebraWorthingtonRayYoung
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ILAConventionSites
AndPresidents
TheInternationalListeningAssociationhasmetasabodyeveryyearsinceitsfoundingin1979.OnAugust23-24,1979,LymanK."Manny"Steilhostedthe"ListeningState-of-the-ArtSymposium"inMinnesota.Accordingtothelettersenttointerestedindividuals,themeetingwouldserveasanopportunityto"shareimportantinformationandexperiencesandtoestablishanetworkofprofessionals."Twenty-sevenpeoplemetforthesymposiumanddecidedtoestablishtheInternationalListeningAssociation.ThefollowinghavebeenlocationsfortheannualmeetingalongwiththepresidingPresidentandtheconventiontheme. Year President Location ILAConventionTheme1 1980 LymanK."Manny"Steil AtlantaGA Listening:1980andBeyond;BirthoftheILA2 1981 LymanK."Manny"Steil DenverCO RockyMountainHigh3 1982 SallyWebb WashingtonDC WashingtonListens‘824 1983 BobMiller Minneapolis/St
.PaulMN
5 1984 AndrewD.Wolvin ScottsdaleAZ TheFieldofListening:Directionsinthe80's6 1985 MargueriteLyle OrlandoFL BuildingBridgesthroughListening7 1986 LarryBarker SanDiegoCA ConceptualFrontiersinListening8 1987 CarolynCoakley
HickersonNewOrleansLA
ListeninginanAgeofHigh-Tech--High-Touch
9 1988 WilliamE.Arnold ScottsdaleAZ Listeningmakesadifference10 1989 KittieW.Watson AtlantaGA Listening:TheNextGeneration11 1990 EthelC.Glenn IndianapolisIN CenteringListeninginanOralCulture12 1991 WayneBond JacksonvilleFL ListeningasanAgentforChange13 1992 JudiBrownell SeattleWA AListeningMosaic14 1993 MichaelGilbert MemphisTN ListeningasEmpowerment15 1994 SheilaBentley BostonMA ListeningAnAgentforPositiveChange16 1995 MargaretFitch-Hauser LittleRockAR ListeningintheNaturalState17 1996 PhilipEmmert SacramentoCA Listening:BuildingFoundations18 1997 SusanEllenBacon MobileAL Listening:CelebratethePast,Prepareforthe
Future19 1998 JanetCherry KansasCity,
MOListening:TheHeartofHumanity
20 1999 CharlesRoberts AlbuquerqueNM
ListeningEnchantment
21 2000 HarveyWeiss VirginiaBeachVA
TheListeningSpirit
22 2001 DickHalley ChicagoIL 2001AnOdysseyTowardEffectiveListening23 2002 KimberlyBatty-Herbert ScottsdaleAZ Listening:TheFoundationofCommunity
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24 2003 MelissaBeall StockholmSweden
TouchtheWorld:Listen
25 2004 RayMcKelvy Ft.MyersFL ListentoBridgetheGulf26 2005 BarbaraNixon Minneapolis/
St.PaulMNThePowerofListening
27 2006 MariaRoca SalemOR Listening:TheLanguageofPeace Year President Location Theme28 2007 MargareteImhof Frankfurt
GermanyListenandMaketheConnection
29 2008 LisaOrick-Martinez PortlandME ListeningLightstheWay30 2009 RickBommelje MilwaukeeWI GrowingOurListeningLegacy:Treasuringthe
Past,EmbracingthePresentandCreatingtheFuture
31 2010 LauraJanusik AlbuquerqueNM
TransformationalListening:ListeningToChange
32 2011 ChrisBond JohnsonCityTN
ListeningforaSustainableFuture
33 2012 AlanEhrlich BremertonWA WeAREListening:Advocate,Research,Educate
34 2013 DebraWorthington MontrealCanada
Listening:TheArt,TheScience,TheJoiedeVivre
35 2014 PamelaCooper BloomingtonMN
ThePowerofStorySharing
36 2015 PhilipTirpak VirginiaBeachVA
Listening:TheKeytoLife
37 2016 KentL.Zimmerman TucsonAZ Listening:ALaborofLove38 2017 CharlesVeenstra OmahaNE ListeningforHealing39 2018 HelenRalston
ILALifetimeAchievementAwardWinners
TheILALifetimeAchievementAwardispresentedtoanindividualwhoisrecognizedforlifetimeachievementsinvolvingtheILAanditsgrowthanddevelopment.Winnersinclude:
AndrewWolvin-2015LymanK."Manny"Steil–2012RalphNichols–2006
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ExtendedProgram
Wednesday,June7,1:00-5:30
ILAEducationCommitteePre-ConventionShortCourse Rome
TheILAEducationCommitteewillhostapre-conventionshortcourseinOmaha,Wednesday,June7,2017.Tentativepresentersinclude:ChrisBond,MaryLahman,CharlesFischer,DannyCombs,PhilTirpak,MichaelZMurphy,AndrewWolvin,andMelissaBeall.
Theshortcourseislimitedto25participantswitharegistrationfeeof$100tocoverroomandrefreshmentexpenses.Thecontentissuitableforanyonewhowishestoaddideastoalisteningclass,addlisteningtoothercourses,orcreateanewlisteningcourse.
BetterLawyeringThroughBetterListening Hill
Thisworkshopisavailableasanadditionaladd-onWednesdayafternoonprogramonlyforthosewhoregisterfortheprogramthroughtheNebraskaStateBarAssociation.TheregistrationforthesessionforanyonerequestingCLEunitsorforanyonewhosimplywantstoattend/observeasessionwillbefacilitatedbytheNebraskaStateBarAssociation.AnyILAconventionattendeewhowantstoattendthesessionswillbeaskedtoregisterwiththeNebraskaStateBarAssociationbutwillbeallowedtoattendonlyifthereisroom.AnyadditionalfeewillbechargedbytheNebraskaStateBarAssociation;thelinktoaccesstheirinformation:NEBAR
Wednesday,June7,5:00-7:00SupperBoardMeetinginFlatironRoom
Thursday,June8
7:30:Registration Pre-functionArea7:45:Welcome St.NicholasA
Time:8:00-8:50:Sessions ListeningAcrosstheLifeSpan:AListening HerndonEnvironmentComparisonS.A.Welch
Ratherthancompareindividualsbasedonchronologicalage,thisstudyutilizedlisteningenvironmentstocompareindividuallisteningbehavior.Threelisteningenvironmentsareproposedandstudied:learning(academicsetting),integrative(structured,hierarchical,collaborateenvironment),varied(notstructured,more
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social)individualsfromeachenvironmentwerecomparedastowhatlisteningbehaviortheyusedthemost.
ListeningandStigmatizationinthePracticeof WashingtonCityClinicalSocialWorkinMentalHealthFrederickGalbrun
ThisongoingresearchexplorestheroleandfunctionsoflisteningforFrenchCanadiansocialworkersinaclinicalmentalhealthsetting.Asafieldofpracticefocusingontheinteractionofindividualsandtheirenvironment,canclinicalsocialworkprovideaformoflisteningthathelpsnurtureasocialbondhinderedbysufferingsrelatedtothestigmatizationandmarginalization?
AreStudentLeadersListening? CozzensEricaLamm
Anecdotally,weknowthatgoodlistenersmakegoodleaders.Althoughlessresearchexiststoprovethis,someauthors(BechlerandJohnson,1995;Simmons,2011)havefoundempiricalevidencethatthoseingroupswhoareperceivedasexcellentlistenersareoftenalsotheonesperceivedaspotentialleaders.Inthisqualitativestudy,studentsinleadershippositionsshedlightontheirlisteningabilitiesandhowtheyrelatetotheirpositionsofleadership.
Time:9:00-9:50:SessionsBuildingaValidityPortfoliofortheHear!Hear?Assessment HerndonGrahamBodie,DanaDupuis,JohnWinter
TheHear!Hear?ListeningAssessment(HHLA)isa40-itemmeasuredesignedtohelpindividualsunderstandcurrentlisteninghabitsatwork.Althoughtheinstrumenthasbeenusedextensivelyinmanagementtrainingoverthepast8years,littleempiricalevidenceexiststoprovideconfidencethatitisaconstruct-validmeasureoffourtypesoflistening:inner-personal,extra-personal,problem-solving,andconceptualizing.Thispaperdetailsthedevelopmentandseveralrecenttestsofthescaleincludinganewefforttoreviseseveralitems.
ReflectingandRuminating:ListeningtotheRegrets WashingtonCityOfLifeScienceHelenMeldrum
Anumberofrecent,andcomprehensiveresearchreviewshaveestimatedthecumulativefailurerateofnewdrugsfromthediscoveryphase,topreclinicalstages,andclinicaldevelopmentisactuallyover98%.Nobodywantstopaytheaccompanyingemotionalcoststhatfailurebrings.Thistypeoflosscanbringwithitassociatednegativeemotionalreactions,mostnotablyregretandalsoshame,discouragementandembarrassment.Interviewswith45ChiefExecutiveOfficers,ChiefMedicalOfficersandChiefScientificOfficersofthemostsuccessfulUS
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companiesprovideinsightintohowtheyhealfromdeepprofessionalregretsandultimatelymoveforwardtoreframethevalueoftheirexperiences.
PerformingListeninginColombia’sPost-ConflictContext CozzensLuisSoteloCastro
Thispaperconsiderslisteningasadimensionofapoliticalperformanceofmemoryinthepost-conflictcontextofColombia.Thepaperisacasestudyofmyaudio-walkTheMostConvenientWayOut(2014),a15minutesaudiowalkinwhichoneparticipantatatimeisguidedand‘walkedthrough’keybiographicalandspatialsituationsaslivedinthepastbyayoungex-combatantofrebelgroupRevolutionaryArmedForcesofColombia(FARC).Theaudiowalkenableslistener-participantstoconnecttheirpersonalfeelingsandemotionsduringtheaudiowalkwithwhattheyoungpersonmighthavefeltinthepast.
9:55-10:10:Break10:15-11:30:WorkshopsIntroductiontotheHear!Hear?Listening HerndonForManagementandBeyondDanaDupuis
TheHear!Hear?ListeningAssessment(HHLA)isaten-questionsurveydevelopedover8yearstohelpidentifyanindividual’spersonallisteningstyleorhabit.Differentpeoplelisten“to”and“for”differentkindsofinformation,andunderstandingone’sownlisteninghabitscangreatlyenhanceaperson’sabilitytocommunicateandcollaborateeffectivelywithothers.Marketedprincipallyasatooltoassistmanagementteams,thissurveycanalsoserveusefulpurposesineducation,relationships,healthcare,families,counseling,etc.
CreatingListeningBuzz WashingtonCitySandraBodin-Lerner
Whenstudentsrealizetheimpactlisteninghasontheirlives,theycanbecomepassionateListeningAmbassadorsspreadingtheirknowledgetoothersaroundthem.Let’sbuildthebuzzbytalkingaboutwaystomotivatestudents’tolearnaboutthevalueoflisteningandtoolstoprovidethemtoovercomeitschallenges.Myfocusisoncollegestudents,butallactivitiescanbeadaptedforavarietyofstudentsandteachingcontexts.
TheRoleofListeninginDeliveringor CozzensReceivingBadNewsElaineO’Mullane,CorineJansen,andHelenMeldrum
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Mostpeoplehavehadanexperienceofdeliveringorreceivingbadnews.Badnewshasdifferentmeaningsdependingonthecontextandtheindividual’sperspective.Atabasiclevelbadnewscanbedescribedas‘apersonorthingregardedasunpleasant,unlucky,orundesirable’.Withinthecontextofhealthcaretheuseofthistermcanbeenoughtoevokefeelingsoffearanddread.However‘badnews’isnotlimitedonlytotheareaofhealthcare.Itsdeliveryismulti-contextualandfarreachingandalsocanoccurintheareasofeducation,occupation,financialorrelationships.Theliteratureprovidesexamplesofprotocols,guidanceandrecommendationsonwaystomakethisprocessmoreefficientandcompassionate.Unfortunatelytheprocessofdeliveringorreceivingbadnewsremainschallengingforallinvolved.Onerevieweroftheliteraturecommented‘Whoseneedisbeingmet?’(Balie,2000).Usingavarietyofmethodsthispresentationaimstoexplorehowenhancingoneslisteningabilitymayprovideaninvaluablecontributiontodeliveringorreceivingthislifechangingprocess.
11:45-1:15:WelcomingLuncheon St.Nicholas1:30-2:20:SessionsListeningforallthe“Write”Reasons: HerndonHealthyWrittenCommunicationTerrenceStange
Theabilitytowritewellisanessentialcommunicationskillforeveryoneandiscriticaltofullyparticipateinaprofessional,socialcommunityandcivicactivities.Thisresearchunderwaybeganin2015,andcentersaroundtaketimeandmakingopportunitiestoreallylistentoclassroomteachers’concernsaboutstudents’writingskills,helpingthemanalyzetheirassessmentdataandevaluatetheirplansforinstruction.
ListeningFastandSlow:AdvantageHandicaps WashingtonCityMichaelPurdy
InthemidstofworkingthroughthispresentationonhowweareallimpairedlistenersIhappeneduponthebookThinkingFastasslow(Kahneman,2013)andfoundthispsychologicalresearchprofoundlyrelevanttolistening.Iwillshowhowthisresearchcaninformthepracticeofeffectivelisteningandhelpallofustolistenbetterdespiteourhandicaps.Afterall,handicapsareanadvantageifwerecognizethemassuchandusethemwell.
MetacognitiveListeningStrategies:AnAppliedStudy CozzensMaryLahman,LauraJanusik,andTimMcKenna-Buchanan
Metacognitivelisteningstrategieshelpstudentsunderstandthatmetacognitionisnotonesingletacticorskill,butratherasequenceoftacticsthatareusedtobemoreeffectivelisteners.Teachingstudentsthatcognitivelisteningiscriticaltocomprehension,butmetacognitivelisteningstrategiesassistinmonitoringthe
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listeningprocess,leadsstudentstoask,“AmIunderstandingwhatI’mlisteningto,andifnot,whichskillorskillscanIimplementtogetbackontrack?”Panelistswilldiscusstheresultsofaquasi-experimentalstudythatexploredifteachingmetacognitivestrategiesandreinforcingthemassistedinstudentsactuallyusingthestrategiesmoreoften.
2:30-3:20:SessionsEmotionalCrises,Listening,andMakingRoomforComplexity HerndonDeborahLeiter,
Stressandtraumaresearchhasshownthatintimesofdifficultnews,humanstendtoseektoquicklyresolveanycognitivedissonanceaboutcausesofthedistress—oftentooquicklyforgooddecision-makingandemotionalhealth.Manyexperts—includingtheologians,therapists,andtheoristsofgooddecision-makingpractices—suggestthatitishealthierforthoseexperiencingemotionalcrisesandanycomfortersaliketoresistsuchimpulses,atleastforatime,insteadholdingspaceforanynuancedcomplexitiestobefullyfeltandanalyzed.Iwilldiscussthewaysthatnon-directivelistening,whichisoftenseenaspassive,mayactuallyplayalargepartingivingboththetraumatizedandtheirsupporterswaystoactivelypushbacktoo-quickclosureinthemidstofemotionalcrisesbyallowingthemtoholdspaceforcomplexity.
ListeningforHealing:IntroducingEducatorstotheUseof WashingtonCityChildren’sBooksforBibliotherapyandSelf-to-TextStrategiesKathleenWheelerandShannonM.Leinen
UsingthebookFox(2006)byMargaretWildandRonBrooksacase-studywasconductedaskingEducationMajorstoself-reflectafteranoratoryreadingwaspresentedofthestory.Thisstudyhighlightsself-to-texttheoryfromHarris(1997),thebibliotherapyprocessaspresentedbyHalsted(2002),andanintegrationofWalterFisher’sNarrativeparadigm(1984;1994).Theresultsofthisstudyconcludethatchildren’sliteraturemaybeuniversalinreachingindividualsofanyagewhodesiretoattemptcatharsisusingnarrative.Participantresultsalsorevealedthateducatorsmayfeelbibliotherapycouldbeappropriatelyused,andhelpful,inaclassroomsetting.
TestingListeningMeasurementTool:AContentAnalysis CozzensofListeningStylesandBehaviorsInWorkConversationsbetweenJoanandPeggythroughouttheMadMenSeriesSherryWien
Thisstudyisacontentanalysisthatquantifiesandclassifieslisteningstylesandbehaviorsinworkconversationsbetweentwofictionalcharacters,JoanandPeggy,throughouttheentireseriesofMadMen,acriticallyacclaimedandpopulardramatictelevisionseries.Twomeasurementtoolsweretested:theListeningStylesProfile–Revised(LSP-R)andtheOrganizationalListeningSurvey(OLS).
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3:25-3:40:Break3:45-4:45CommitteeMeetings5:30-7:30:Reception NorthPatio (St.NicholasWeatherBackup)
Friday,June9
8:00-8:50:SessionsCreatingaListeningCultureintheWorkplace HerndonAndrewWolvin
Creatingalisteningcultureinanorganizationisachallenge.Intoday’sglobaleconomy,theprevailingculturecanhaveamajorinfluenceonhowmuchlisteningwillcharacterizetheinternationalworkplace.AndAmericanworkersmaybelessinclinedtoembraceaworkplacecenteredonlistening.Difficultasthismaybe,thecreationofastronglisteningenvironmentisrecognizedasessentialtoanemployee/customer-centered.Thispresentationfocusesonhowaworkplacelisteningculturecanbedeveloped
RhetoricalListeninginaDigitalAge WashingtonCityC.P.Moreau
Thispresentationshowsresultsfromashortstudythataskedhowdorhetoricallisteningstrategiesaffectwriterswhentheycompose,andhowmightdigitalmediainfluencethosestrategiesduringthecompositionprocess.Resultssuggestthatrhetoricallisteninginadigitalagefacilitatesinventionalandmemoryaffordances.
Life-givingoraDeathblow?QualitativeResearch CozzensIntothePhenomenaofBeingListenedToandNotBeingListenedToTeresaElderHanlon
IncarceratedwomenaresomeoftheleastlistenedtopeopleinNorthAmerica.Whatistheirlived-experienceof“beinglistenedto”and“notbeinglistenedto”?Todescribethelife-givinganddeadeningexperiencesofthesetwophenomena,thisqualitativestudyevokesanecdotalandpoeticimagesbasedoninterviewtranscriptsandpublishedwriting.
9:00-10:15:WorkshopsStrategiesforListeningtotheHeartbroken HerndonWhenYouAreHeartbroken MannySteil
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The“brokenheart”exhibitsavarietyofintenseemotionalandphysicalpain.Itisimperativetounderstandthemake-upoftheindividualssufferingthe“brokenheart.”Healingthe“brokenheart”isenhancedbystrategicandskillfullisteningbyindividualswhocaredeeplyandarecommittedtosupportingtheemotionalandphysicalhealthofthoseinpain.Thisisespeciallydifficultwhenwearesufferingfromourownbrokenheart.Wewillexploreprovenstrategiesoflisteningtothe“heartbrokenevenwhenweareheartbroken.”
HowtoReachAllStudents:ModelforSuccess WashingtonCityMichaelGilbert
Teachershavedistinctandpreferredinstructionaldeliverystyles.Whentheymatchstudentlearningstyles,studentsperformsignificantlybetter.Thispresentationwilloutlinewhattypesofstudentsarelikelytodobetterinmostclassrooms.Itwillalsosuggestwhateducatorscandotoconnectsuccessfullywiththosestudentswhosepreferencesaredecidedlydifferent.
ToListenorNottoListen:ThatistheQuestion CozzensKayLindahl
Listeningisachoice.Mostofthetimewedon’tmakeitconsciously—sowehalf-listen,orletininputthat’snothelpful,ormissimportantdetails.Whenwedomakethechoice,incontrast,wefreeourselvestopayfullattentionandlistenatthedeeplevelthatcanbringhealingandunderstanding.Whydoyouchosetolisten,nornotlisten?Towhom?Why?Inthisall-dialoguesession,we’’exploreourownlisteningchoices,thepersonalframeworksfromwhichwemakethosechoices,andhowwemightchangetobecomebetter,deeperlisteners.
10:20-10:35Break10-20-12:00:FilmandDiscussion St.NicholasA ScreeningofTheListeners
ThisisafilmmadebyDr.RobertHurst,AssociateProfessorandDirectorofGraduateStudiesattheUniversityofKansas.ThisfilmfollowshotlinevolunteersatHeadquarters,amentalhealthandsuicidepreventioncenterinLawrence,Kansas.ThescreeningwillbefollowedbyapaneldiscussionledbyKristinVernonandDr.DebraWorthington
NomeetingsarescheduledforFridayafternoonandeveningsothatyoumayenjoytheenvironsofOmaha
Saturday,June10
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8:00to9:15:AnnualBusinessMeeting St.NicholasAAllmembersareurgedtoattend9:20-10:10:SessionsStateoftheListeningCourseintheUnitedStates Herndon MollyStoltz
ThissessionwillinvolvesadiscussionoftheresultsofresearchconductedtodeterminehowmanylistingcoursesareofferedintheUnitedStatesandsomeofthegeneralqualitiesofthosecoursesaswellasdifferences.
ListeningDemocracy:ListeningtoThoseUnwillingtoListen WashingtonCityJeraldCattandMichaelPurdy
ListeningDemocracy:IssuesandPossibleWorlds.Thepresenterswillofferpost-electionviewsonlisteningasmeansandmirrorofdemocraticprocessesandadiscussionofthefutureoflisteningandreason(titleisPaulRicoeur’s“MythastheBearerofPossibleWorlds”)
WhySpecificTypesofSupportiveMessagesAreMoreHelpful CozzensinPrivateHelpingOnlineChatConversations:WorkingwithTopicsofDeath,SuicideandSorrowMinnaTörrönen
Peopleincreasinglyseekhelptotheirproblemsviamediatedinterpersonaldiscussionsorprivatechatsininternetcounselingserviceswherethemainobjectivesaretosupport,helpandcomfortsupportseekersinonlineconversations.ThedataofthispaperhascollectedfromFinnishEvangelicalLutheranChurchonlinecounselingservicesandonlineconversationsareexaminedfromtheviewpointofsupportivecommunication.Accordingtopreliminaryanalysisoftheconversationdata,maintopicsaredeathandsuicideandalsosorrowofsupportseekersintheircrisissituations.InthepaperIseekanswersfromthedatawiththequestions:Howtocommunicatesupportwithrelationtomaintopicsofdata?Whenandwhyspecifictypesofsupportmessagesaremoreorlesshelpfulinprivatehelpingonlinechatconversations?
10:15-10:30:Break10:35-11:50WorkshopsListeningMakesUsBetterHumans HerndonSheilaBentley
Thissessionwillincluderesearchoncooperation,collaboration,andsynergyandtherelationshipbetweenthesehumaninteractionsandlistening.Doeslisteningproducegreatercooperation,collaboration,andsynergy?Doeslisteningtoeachotherenhancetheseinteractionsanddoeslisteningproducemoreofthesepositive
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interactionsthancommunicationthatoccurselectronically.Attendeeswillalsobeinvolvedinexperientialactivitiestoillustratethefindings.
Stayinginthe“Now”:AWorkshopExploringthe WashingtonCityHealingEars:AService-LearningApproachto ListeningInstructionRowieKirby-Straker
Thispaperdescribesalistening-focusedcoursethatfirsttrainsstudentsinactive-empathiclisteningthenfacilitatesademonstrationoftheseskillsinamutually-beneficialservice-learningproject.Thepaperexplainstherationaleforthecourse,andprovidesanoverviewofthesyllabusandrelatedcourse-basedresearch.
HealingRelationshipsBeforeTheyNeedLifeSupport CozzensMichaelMurphy
Participantswilllearnhowtoexecuteperceptionchecks,praise,gratitude,apologies,andconstructivecriticism.Indevelopingtheseskillstheylearntoseparatetheirperceptionsfromfact,tolistenmoredeeplytotheirinnervoices,toopenupdoorwaystocommunication,andspeakinawaythathascontentaswellasmaintainsrelationshipswithothers.
12:00-1:30:Presidents’Luncheon St.Nicholas1:35-2:25:SessionsResultsfromthe2016SynergyAward HerndonChrisBond
Movingtowardsanewdefinitionoflistening.Theprojectwassponsoredbythe2016SynergyAwardandexaminesbothsurveyandinterviewdatafromparticipants(n=453)regardinghowtheydefinelisteninginonlinecontextsandperceivelisteningwhenusingsocialmediaorothertechnologicaldevices.
Paneltitle:AnExplorationoftheTerms“CheckingFit”and WashingtonCity“FacilitatingBehaviors”inHalley’smodel.
WhatHappensAfterMeaningisAssigned?Integrating “CheckingFit”andFacilitatingBehaviors”inHalley’sModelRichardHalleyA“BareInauguralMoment:Halley’sCheckingFitandthe“AuditoryImagination”JeraldCattProgramdescription:Halleypresentsthetermscheckingfitandfacilitatingbehaviorwithinhismodel.JerryCattexploresthehermeneuticimplicationsofthetermcheckingfitinlightofBachelard’s‘poeticimagination.”Whathappensbefore,(as?),aftermeaningisassigned?ListeningandInterpretingarecomplex,subtlecreative
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acts;bothentailimagination.Yet,isimaginationconceivedafacilitative/supportivebehavior?Whatismissingfromourunderstandingin(andof)listening?Adiscussionoftheseissueswillthenengagetheaudience.
TakeOffYourArmorandBringDowntheWalls: CozzensAuthenticListeningandCriticalEngagementElizabethParks
Iexploreaphilosophyof“goodlistening”assubjecttotherightsandresponsibilitiesofindividuals,communities,andthediscoursesthatconstitutethem.Groundedindialogicphilosophyanddiscourseswithinandbetweenthenarrativesofseveralcommunitiesofdifference(Asian,Caucasian,DeafAmericanSignLanguage,FirstNation,Latino,andLGBTQandAllies),myultimateaimistosketchadialogicethicoflisteningthroughmultiplemethodsofdiscourseanalysisthathelpuslearnfromthelisteningvaluesofaparticularnarrativemoment.Thispaperdiscussesthreevalues:cultivatingunderstanding,authenticity,andlisteningascriticaltoproblemsolving.Bybetterunderstandingthewaysthatthesethreevaluesareenactedacrosscommunitiesofdifference,wecancourageouslyperformlisteningidentitiesthatcreateahealthierworld.
2:30-3:20:SessionsILA'sSocialMediaInitiatives HerndonColeMcMillianandGillianEvans
Lessonsfromthepastandsustainabilityproceduresforthefuture.ThispanelwillreviewILA'srecentsocialmediainitiativeledbytwostudentinterns.AsustainabilitymodelforILA'ssocialmediawillbepresentedaswellasamini-workshoponhowtouseandconnectwithILA'ssocialmedia.Individualhelpsessionmaybeofferedafterwardiftimepermits.
TheSoundtrackofYourLife WashingtonCityCarolChristy
Musichasthepowertocreateindeliblememories,ortohelpusfindsolaceintimesofsorrow,toenergizeus,orcreatenostalgicmemories.Thissessionwillfocusonspecificpiecesofmustthathavegainedwidespreadusageoftimeandallowparticipantstoplace“Namethat...(phraseiscopyrighted)”tomeasuretheirownmusic-Q.
TestingaModelofCultureandMobilePhoneAddiction CozzensBehaviorsonUserPrivacyBehaviors,CommunicativeInvolvement,andConversationalSensitivityDebraWorthington,ShaughanA.Keaton,Tuula-RittaVälikoski,andMargareteImhof
Theubiquitoususeofmobilephoneshasledtonumerousstudiesexamininghowthey(andtheirrelatedtechnologies)impactoursocialnetworksandcommunicative
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interactions.Usingstructuralequationmodeling,thisstudyexploredtheaffectthatculture(i.e.,countryoforigin)andhabitualmobilephoneuse(i.e.,addictionbehaviors)hasuponconversationalsensitivity,interactioninvolvement,andsituationalbehaviors(i.e.,privacymanagement).
3:25-3:40:Break3:45-4:30:ClosingPlenarySession5:30-8:00:AwardsBanquet St.Nicholas
Sunday,June10
7:00-9:00BreakfastBoardMeeting Rome
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