Omagh Learning Community

Careers Conference for Teachers

24th

October 2014

Agenda Topics

• Who are JMG Systems and what do we do?– Company History, Products & Facilities

• Our customers and distribution network– Local and Global

• The Business Challenges– The progress by the company so far

• The Team … and the Future– The Recruitment needs for today and tomorrow

• Company Video

COMPANY OVERVIEWWho are JMG Systems?

Overview

• Family-owned SME business– Managing Director – Mr Joe McGoldrick– Est. 1976 (McGoldrick Bros.)

• Technology Solutions Provider– Product design, customisation and manufacturing– 30yrs experience of engine driven applications

• 3 Business Locations

• Customers & Product deployment worldwide

What do we manufacture?

The “Dashboard” / Control Panel

“Engine Harness”

Tracking

Systems

“Battery Leads

& Safety Circuit”

Remote

Controls

Auxiliary/

Efficiency

Systems

Customisation Innovation Usability Adaptability

LOCAL AND GLOBALOur Customers…

Market Sectors

Agri &

Handling

Aircraft Ground

Support

Recycling

Materials

Handling

Quarry & Crushing

Local Customer Base …

European …

Worldwide …

Software & Hardware

Operator Feedback Systems

Software

Control &

Diagnostics

Tier 4

Solutions

Dual Power

Continuity

Customisation Innovation Usability Adaptability

Ability to work in all environments

What our customers want …• Customised, Specific, Product Development

• Similar in technology, different in application

• Quality products• All products simulation tested before despatch• Able to perform in extreme climates• Supporting documentation with every kit

• Worldwide Supply and Support• Dedicated Customer Service team – on site support and operator training• Dealer/Customer training services available

• Efficient After Sales Services• Technical Brochures • Operational Manuals• Spare parts availability

COMPANY CULTUREWhat has made JMG successful … ?

Our Team …Managing Director

Operations Team General Mgt R&D Engineering

Customer Sales ProductionCustomer Service MaterialsPersonnelAdministration R&DEngineering

3 Locations …

• Derry Road (Main Office) – Product Design R&D Engineering– Administration & Finance – Customer care & after sales support

• Enterprise Centre, Gortrush – Manufacturing – Quality & Continuous Improvement– Despatch & Logistics

• Derby, England – Service support – R&D engineering

So how did we get here …?

• Organisational structure / setting responsibilities

• Set goals & targets

• Improve communication

• Back to Basics

So how did we get here …?

• Organisational structure / setting responsibilities

• Set goals & targets

• Improve communication

• Back to Basics

• Identifying the gaps – process & resource

• Recruit, train & reward

PEOPLE DRIVEN COMPANYThe Future …

What skills?

Manufacture

Engineering

Admin Support,

Finance &

logistics

Customer

Support

Sales &

Marketing

Purchasing &

Materials

Management

Assembly

Production Planning

Test & Quality Awareness

Manufacture Engineering

Software Development

Broadband

Electrical Engineering

Mechanical Design

(HND, Degree level)

Good Customer Skills

Languages

Business Acumen

E-Commerce

Web development

Stock control

Supplier mgt skills

IT administration

Telephone & negotiation skills

Technical Knowledge

Administration

Customer Skills

Documentation

Warranty Support

IT development & infrastructure

Personnel HR, Computer skills

Administration, telephone skills

Finance Control accounting

Training & development

What are we looking for … ?

• CV or Application Form

– Make it interesting

– Stand out from the Crowd

– Do not use “TxT” LOL !!!!

• At Interview

– Be Prepared

– Research the company; know what we do

– Show us you are interested

• Make a lasting impression …

– Be confident

– “Recruit for Attitude, Train for Skill”

School Leaver /

“Apprenticeship” route …

A-Level – HND – HNC

or

experience in similar industry

Degree Level

or

+5yrs in similar role or industry

Entry Levels … 1

Production

Administration

Stores person

Support

2

Graduate Engineer

Customer Sales

In Field Support

Specialist skills (e.g. CNC)

Logistics Planner

3

Engineering Design

Management

Skilled professional

Accountancy

Company Development

• Company Induction– All Staff taken through the business do’s and don’ts

• On the Job training– Shadow colleagues / performance appraisals

• Apprenticeship Program– Internal development– Day release with local college

• Graduate Placement Program– University of Ulster – Engineering & Computing/Media

• BiTP Program … Queens University– In House company training … all departments

• Quality / Management & Leadership / Customer Sales and awareness / etc.

• Other Key Skills development– Invest NI Lean Techniques program

The Future Challenges …

• Smarter Technology– Global Telecommunication interconnectivity – Remote technology advances – apps, web interfaces– Branding & product placement / longevity– Cost efficient manufacturing practices

• Globalisation– Internet e-Commerce– Support Languages … Chinese, Spanish, Portuguese– 24x7 support structures

• Competitive Edge– Marketing– Branding– Logistics and Responsiveness

Engineering (Technology)

ICT / Computing

Design principles

Problem Solving skills

Finance, Computing

Languages & Literacy

Marketing / Graphic Design

Business Studies

Thank you …

Investors In People

2005

ISO9001:2008

2009

Business Award Winner

2012

NI Excellence Award

2007

Business Award Winner

2013