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Recharge your Design Process! Hollis Burnett, Lora Davis, Margaret Phiri & Walter Thomson, ADP Produced by July 17 & 18, 2008 201 Creating Innovative Instructional Content – Advanced Theory and Application

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Recharge your Design Process! Hollis Burnett, Lora Davis,

Margaret Phiri & Walter Thomson, ADP

Produced by

July 17 & 18, 2008

201

Creating Innovative Instructional Content – Advanced Theory and Application

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 1Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

Recharge your Design Process!

ADP NAS Sales Learning & PerformanceLora Davis

Hollis BurnettMargaret Phiri

Walter Thompson

2

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 2Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

3

Polling Question #1:Common eLearning Complaints…

It is Boring! Takes too much time

Not relevant to me and my role

A PowerPoint page turner

No interaction to keep me engaged

Hard to navigate

I just don’t have the time to do it

Limited or No Follow-up

I always have technology

issues!

Too much information

covered

Rather read a book than a

screen

Just a lecture from a screen instead of

from a podium

4

About Us…

Sales Learning & Performance

Manager

Lora Davis

Instructional Developer

Hollis Burnett

Sales Learning & Performance Coordinator

Margaret Phiri

Instructional Developer

Walter Thompson

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 3Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

5

Over the next hour…

Design a Strong Foundation

Hollis Burnett

Create Excitement with Curb Appeal

Maggie Phiri

Expedite Development with

the Right Tools

Walter Thompson

Grab the learner's attention and gain their interest in the first few seconds by the

strength of your eLearning script.

Develop stories and scripts with the final graphics and animations in mind.

Leverage the tools you already have to rapidly develop eLearning that is

relevant and engaging.

Recharge your Design Process!

Designing a Strong FoundationHollis Burnett

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 4Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

7

Polling Question #2

8

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 5Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

9

What you will see today

Our “Old” way of developing

eLearning

1Examples of what we’re doing today

2Exploring a

Learning Menu

3

Explore the ADP FACS Solutions

FACS Selling GuideBefore you begin, download and print this guide to aid in your exploration!

Meet the FACS Support Team (Video)

General ManagerRobert ThackerApprox. 15 minutes

Sales Support LiasonJames HowardApprox. 15 minutes

Product SpecialistKaren JohnsonApprox. 15 minutes

Call to Competency

Download the Points and Planning document, then listen to interviews with the experts sharing best practices and lessons learned.

Winning the Deal Approx. 15 minutes

Points & Planning

Listen & Download

CompetitionApprox. 15 minutes

Gaining AccessApprox. 15 minutes

Executive ConversationsApprox. 15 minutes

Elevator Pitch – Best PracticesApprox. 15 minutes

Prospect AnalysisApprox. 15 minutes

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 6Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

11

The Selling GuideFACS Selling GuideBefore you begin, download and print this guide to aid in your exploration!

Recharge your Design Process!

Create Excitement with Curb AppealMargaret Phiri

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 7Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

13

Is a picture really worth a thousand words?

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WrongWrongWrongWrongWrongWrongWrongWrongWrongWrongWrongWrongWrongWrongWrong

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

WordWordWordWordWordWordWordWordWordWordWordWordWordWordWord

Commuter Benefits

FlexDirect Commuter Benefits

So what does ADP’s commuter benefits solution look like?

Parking Account

Transit Account

• Pre and post-tax contributions

• Can be disbursed through stored value card or by reimbursement

• Pre and post-tax contributions

• Disbursed through stored value card – in some instances, the reimbursement method is available

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 8Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

Commuter Benefits

FlexDirect Commuter Benefits

So what does ADP’s commuter benefits solution look like?

Parking Account Transit Account

• Pre and post-tax contributions

• Can be disbursed through stored value card or by reimbursement

• Pre and post-tax contributions

• Disbursed through stored value card –in some instances, the reimbursement method is available

Commuter Benefits

Stored Value Card vs. In-House Process

Election Made1

Employer Purchases Fare Media2

Employer Distributes Fare Media3

Employee Pays Parking / Transit Vendor4

Employer Responsible for Inventory5

6 Employer Deducts Transit/Parking Dollars

In-House C

omm

uter Benefits Processing

Election Made 1

Payroll Deducts Transit/Parking Funds 2

Employee Purchases Commuter Benefits Media 3

ADP Reviews & Processes Electronic Claim

4

Flex

Dire

ctC

omm

uter

Ben

efits

Pro

cess

ing

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 9Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

Commuter Benefits

2

Stored Value Card Processing

Payroll Deduction Credited to

SVC Account

Stored Value Card

Used

ADP Receives Electronic

Claim

ADP System Verifies

Merchant Eligibility

ADP System

Determines if Funds are

AvailableDenied

Ineligible Merchant or

Funds Unavailable

ApprovedAccount Debited

61 3 4 5

Transactions are Processed in Six Basic Steps

Commuter Benefits

Commuting booms brings need for new legislation

Trends in Commuting

• Refinement by IRC Section 132

• Introduction of Transportation Equity Act for the 21st Century

• 8 out of 10 employees site commuting costs and time as deciding factor in changing jobs

There are now over 61.6 billion commutes to and from work each year

16 hours

62 hours

1982 2002

Average Commuter Delays have Increased

46Hour

Increase!

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 10Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

Recharge your Design Process!

Expedite Development with the Right ToolsWalter Thompson

20

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 11Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

21

eLearning Formats

22

eLearning Access

Laptop Mobile iLEARN device

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 12Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

23

eLearning Development Tools

24

Record interviews, product demos, etc. 1

Output to laptop or mobile learning device3

eLearning Development Process

Edit video, audio, and/or animations2

Creating Innovative Instructional Content– Advanced Theory and Application

July 17 & 18, 2008

Page 13Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP

25

Q&A

Anyone have Questions on what you’ve just heard?

26

What we’ve covered…

Design a Strong Foundation

Hollis Burnett

Create Excitement with Curb Appeal

Maggie Phiri

Expedite Development with

the Right Tools

Walter Thompson

Grab the learner's attention and gain their interest in the first few seconds by the

strength of your eLearning script.

Develop stories and scripts with the final graphics and animations in mind.

Leverage the tools you already have to rapidly develop eLearning that is

relevant and engaging.