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Recharge your Design Process! Hollis Burnett, Lora Davis,
Margaret Phiri & Walter Thomson, ADP
Produced by
July 17 & 18, 2008
201
Creating Innovative Instructional Content – Advanced Theory and Application
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 1Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
Recharge your Design Process!
ADP NAS Sales Learning & PerformanceLora Davis
Hollis BurnettMargaret Phiri
Walter Thompson
2
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 2Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
3
Polling Question #1:Common eLearning Complaints…
It is Boring! Takes too much time
Not relevant to me and my role
A PowerPoint page turner
No interaction to keep me engaged
Hard to navigate
I just don’t have the time to do it
Limited or No Follow-up
I always have technology
issues!
Too much information
covered
Rather read a book than a
screen
Just a lecture from a screen instead of
from a podium
4
About Us…
Sales Learning & Performance
Manager
Lora Davis
Instructional Developer
Hollis Burnett
Sales Learning & Performance Coordinator
Margaret Phiri
Instructional Developer
Walter Thompson
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 3Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
5
Over the next hour…
Design a Strong Foundation
Hollis Burnett
Create Excitement with Curb Appeal
Maggie Phiri
Expedite Development with
the Right Tools
Walter Thompson
Grab the learner's attention and gain their interest in the first few seconds by the
strength of your eLearning script.
Develop stories and scripts with the final graphics and animations in mind.
Leverage the tools you already have to rapidly develop eLearning that is
relevant and engaging.
Recharge your Design Process!
Designing a Strong FoundationHollis Burnett
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 4Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
7
Polling Question #2
8
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 5Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
9
What you will see today
Our “Old” way of developing
eLearning
1Examples of what we’re doing today
2Exploring a
Learning Menu
3
Explore the ADP FACS Solutions
FACS Selling GuideBefore you begin, download and print this guide to aid in your exploration!
Meet the FACS Support Team (Video)
General ManagerRobert ThackerApprox. 15 minutes
Sales Support LiasonJames HowardApprox. 15 minutes
Product SpecialistKaren JohnsonApprox. 15 minutes
Call to Competency
Download the Points and Planning document, then listen to interviews with the experts sharing best practices and lessons learned.
Winning the Deal Approx. 15 minutes
Points & Planning
Listen & Download
CompetitionApprox. 15 minutes
Gaining AccessApprox. 15 minutes
Executive ConversationsApprox. 15 minutes
Elevator Pitch – Best PracticesApprox. 15 minutes
Prospect AnalysisApprox. 15 minutes
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 6Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
11
The Selling GuideFACS Selling GuideBefore you begin, download and print this guide to aid in your exploration!
Recharge your Design Process!
Create Excitement with Curb AppealMargaret Phiri
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 7Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
13
Is a picture really worth a thousand words?
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Commuter Benefits
FlexDirect Commuter Benefits
So what does ADP’s commuter benefits solution look like?
Parking Account
Transit Account
• Pre and post-tax contributions
• Can be disbursed through stored value card or by reimbursement
• Pre and post-tax contributions
• Disbursed through stored value card – in some instances, the reimbursement method is available
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 8Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
Commuter Benefits
FlexDirect Commuter Benefits
So what does ADP’s commuter benefits solution look like?
Parking Account Transit Account
• Pre and post-tax contributions
• Can be disbursed through stored value card or by reimbursement
• Pre and post-tax contributions
• Disbursed through stored value card –in some instances, the reimbursement method is available
Commuter Benefits
Stored Value Card vs. In-House Process
Election Made1
Employer Purchases Fare Media2
Employer Distributes Fare Media3
Employee Pays Parking / Transit Vendor4
Employer Responsible for Inventory5
6 Employer Deducts Transit/Parking Dollars
In-House C
omm
uter Benefits Processing
Election Made 1
Payroll Deducts Transit/Parking Funds 2
Employee Purchases Commuter Benefits Media 3
ADP Reviews & Processes Electronic Claim
4
Flex
Dire
ctC
omm
uter
Ben
efits
Pro
cess
ing
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 9Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
Commuter Benefits
2
Stored Value Card Processing
Payroll Deduction Credited to
SVC Account
Stored Value Card
Used
ADP Receives Electronic
Claim
ADP System Verifies
Merchant Eligibility
ADP System
Determines if Funds are
AvailableDenied
Ineligible Merchant or
Funds Unavailable
ApprovedAccount Debited
61 3 4 5
Transactions are Processed in Six Basic Steps
Commuter Benefits
Commuting booms brings need for new legislation
Trends in Commuting
• Refinement by IRC Section 132
• Introduction of Transportation Equity Act for the 21st Century
• 8 out of 10 employees site commuting costs and time as deciding factor in changing jobs
There are now over 61.6 billion commutes to and from work each year
16 hours
62 hours
1982 2002
Average Commuter Delays have Increased
46Hour
Increase!
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 10Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
Recharge your Design Process!
Expedite Development with the Right ToolsWalter Thompson
20
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 11Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
21
eLearning Formats
22
eLearning Access
Laptop Mobile iLEARN device
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 12Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
23
eLearning Development Tools
24
Record interviews, product demos, etc. 1
Output to laptop or mobile learning device3
eLearning Development Process
Edit video, audio, and/or animations2
Creating Innovative Instructional Content– Advanced Theory and Application
July 17 & 18, 2008
Page 13Session 201 – Recharge your Design Process! – Hollis Burnett, Lora Davis,Margaret Phiri, Walter Thompson, ADP
25
Q&A
Anyone have Questions on what you’ve just heard?
26
What we’ve covered…
Design a Strong Foundation
Hollis Burnett
Create Excitement with Curb Appeal
Maggie Phiri
Expedite Development with
the Right Tools
Walter Thompson
Grab the learner's attention and gain their interest in the first few seconds by the
strength of your eLearning script.
Develop stories and scripts with the final graphics and animations in mind.
Leverage the tools you already have to rapidly develop eLearning that is
relevant and engaging.