Older People’s Partnership – September 09

Place Survey- Progress Update

What does the Place Survey tell us?Council Services

• Keeping land clear of litter and refuse (2006 - 60%, 2008 - 48.5%)

• Refuse collection (2006 - 86%, 2008 - 76.4%)

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What does the Place Survey tell us ?

Calderdale: the place

• Over 65’s satisfied with their local area (2008 - 85.1%)

• Older People able to get support to live at home for longer (2008 - 31.8%)

• People feel they have been treated with dignity and respect by local services (2008 - 70.3%)

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What does the Place Survey tell us?

Calderdale: the place

• People who have given unpaid help to groups and organisations (2008 - 26.4%)

• People who feel they are healthy (2008 - 74.5%)

• People who feel they can influence local decisions (2006 – 27.7%, 2008 -26.4%)

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Actions taken by Directorate since Autumn 2008 that could affect Public Views of the Council as a wholeAction & date/period

• Manor Heath Park Café

• Improved Halal meat provision

Expected impact

• Greater satisfaction with facilities

• Ability to influence decisions

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Actions taken by Directorate since Autumn 2008 that could affect Public Views of the Service AreaAction & date/period

• Funded more neighbourhood schemes for older people (April 2009)

• Third Extra Care Scheme (October 2009)

• Individual budgets by 2010

Expected impact

• More open access to support for older people

• Increased independence for older people

• Better services will increase satisfaction

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Actions taken by Directorate since Autumn 2008 that could affect Public Views of the Service Area

• Expanded handyperson scheme

• Improved response times for small adaptations

• Disability partnership

• Successful £1.2m Healthy Halifax bid

Expected impact

• Quicker response to people living at home

• More opportunity to influence decisions

• More support for healthy lives

Action & date/period

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Actions planned by Directorate

Action & date/period• Single point of contact for

social care (Dec 2009)• Reablement service (October

2009)• Improved day services for

older people (Autumn 2009)

• Individual budgets for all new users by 2010

Expected impact• Fast and dignified response to

people• More people will be able to live

at home• Treating people with dementia

with more respect - less disruption

• Crucial to enable people to live at home and feel in control

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