2020 EDITIONS 26-28 FEBRUARY 8-10 JULY 14-16 DECEMBER

AU +61 3 9028 2223 | UAE +971 4 563 7316 | MY +60 3 2742 1357 | RO +40 3 6942 6935kpiinsti tuteorg

KUALA LUMPUR MALAYSIA

Getting Objectives and Key Results right by using a rigorous OKRs implementation and value generation framework

Key business benefi ts Improve the strategy executi on of your company by identi fi ng the main short term objecti ves and

key drivers of success Obtain bett er business results by focusing on key streched objecti ves for each quarter Increase employee accountability by enabling them to practi ce OKRs alignment and by fostering

fl exibility

CERTIFIEDOKR PROFESSIONALObjectives and Key

Results Frameworkv 10 2018

Objectives and Key Results Framework

C-O

KR

OKR

Recover up to 100 of costsThe Human Resources Development Fund (HRDF) starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level For terms and conditi ons please refer to page 7

The team at The KPI Institute

Documented 8000+ KPIs from 16 functi onal areas and 25 industries

Reviewed 1000+ performance reports from 125 countries

Referenced 30000+ resources as part of the documentati on process

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 2

Course overview

Participantsrsquo profi le Benefi ts

Learning objectives

The three-day course trains parti cipants in how to set and work with OKRs and off ers them the opportunity to get certi fi ed on the ability to deploy and use OKRs in accordance with The KPI Insti tutersquos standards developed through extensive research and practi cal knowledge in the fi eld of Performance Management and Objecti ve Setti ng

Professionals interested in measuring performance

Topmiddlelower management professionals

Performance measurement experts

Professionals from diff erent fi elds such as fi nance human resources producti on logisti cs informati on technology and others interested in objecti ves and key results will acquire the competencies needed to measure the performance of their team department or organizati on

Executi ves or operati onal managers regardless of their fi eld of experti se will gain the ability and knowledge to measure performance and maximize the value of using OKRs The tools and resources off ered as part of the Certi fi ed OKR Professional Training Course enable managers to apply the concepts learned within their organizati ons immediately aft er the course

For professionals like Data Analyst Strategy Manager Performance Management Offi cer or Performance Architect it is important to develop competencies in measuring performance especially in terms of OKR selecti on and data gathering Usually this parti cular audience already has a performance measurement system set in place and the Course off ers them the opportunity to learn the best practi ces used in this fi eld and identi fy how their current processes and approaches regarding OKRs can be improved

Support fast decision making by fostering constant feedback and communicati on

Access an innovati ve learning experience based on a 3 stage educati onal process

Obtain premium recogniti on as a Certi fi ed OKR Professional by completi ng a unique internati onal learning program

Expand your business network by becoming a member of the internati onal Certi fi ed OKR Professionals Community

Champion the use of a rigorous OKRs process within organizati ons

Diff erenti ate between objecti ves Key Results and Initi ati ves

Recognize diff erent types of OKRs

Acknowledge the benefi ts of stretched goals

Understand OKR setti ng in diff erent contexts

Apply best practi ce techniques to align OKRs across the organizati on

Comprehend the review and decision making process

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

AgendaUnderstanding OKRs

Day 1

Day 2

Day 3

Setting OKRs Reporting OKRs

Previous participants

Introducti on OKRs review

Using OKRs in diff erent environments

Learning from OKRsSetti ng OKRs

Understanding OKRs

Changing the organizati onal culture

ReviewAligning OKRs

OKRs and other PMS

Performance management system based on OKRs

OKRs typology Company trainer presentati on Expectati ons Learning objecti ves Rules

OKRs review process Types of OKRs review OKRs review in practi ce

OKRs in general organizati ons OKRs in innovati ve project based

organizati ons OKRs in governmental enti ti es

Decision making process based on OKRs

Initi ati ve management OKRs refi nement

OKRs setti ng process Common mistakes in setti ng OKRs OKRs setti ng in practi ce

What are OKRs Stretched goals Measurable Key Results Acti on oriented initi ati ves

Change management Employee engagement Gamifi cati on

Course review QampA Certi fi cati on exam

OKRs alignment approaches OKRs alignment in diff erent types

of organizati ons OKRs alignment in practi ce

OKRs vs KPIS OKRs and KPIs integrati on OKRs vs MBO

Challenges in working with OKRs OKRs lifecycle The value added by OKRs Governance

Strategic vs tacti cal OKRs Aspirati onal vs committ ed OKRs

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of face to face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analysis of case studies The learning experience consists in

The learning process is not fi nalized when the core-course ends Parti cipants are required to take the following steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants and

share your expectati ons Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content Expectati ons - share your expectati ons regarding the training course

Applying concepts in practi cal exercises analyzing case studies and identi fying soluti ons Using templates to develop performance measurement instruments Sharing experiences and best practi ces and creati ng a network of OKR Professionals Constantly evaluati ng the parti cipantsrsquo knowledge through short quizzes to support the certi fi cati on exam

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the acti ons and initi ati ves you intend to implement aft er the training course Performance Improvement Essenti als ndash watch a 45 minutes webinar presenti ng the OKR measurement as

part of a system that ensures performance improvements and achievement of objecti ves In-house presentati on ndash create and submit a short PowerPoint presentati on to present your colleagues the

knowledge you have accessed during the training course Additi onal reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash refl ect upon your 3 stages learning experience and complete a journal

The certi fi cati on process is fi nalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a

Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er completi ng pre-course acti viti es and passing the Certi fi cati on Exam Certi fi ed OKR Professional diploma (hard copy) aft er you have successfully completed all of the 3 stages of the

learning experience

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Course materials

The qualitative reports

Catalogues

Videos

Webinars

Fact sheets

Premium subscription on smartKPIscom

Performance Management Toolkit

Course slides Course notes Course quiz The KPI Infographic

Performance Management in 2014 and 2015

KPI Documentati on Forms Negati ve Behaviors Targets in Practi ce Dashboards Scorecards Hardware Graphs in Practi ce Glossary of terms

11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

KPI Defi niti ons KPIs in Practi ce Terminology in Practi ce KPI Selecti on Criteria Performance Management Related Theories

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Templates Desired State of Evoluti on Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initi ati ves Portf olio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard

Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator

Publicati ons KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 2

Course overview

Participantsrsquo profi le Benefi ts

Learning objectives

The three-day course trains parti cipants in how to set and work with OKRs and off ers them the opportunity to get certi fi ed on the ability to deploy and use OKRs in accordance with The KPI Insti tutersquos standards developed through extensive research and practi cal knowledge in the fi eld of Performance Management and Objecti ve Setti ng

Professionals interested in measuring performance

Topmiddlelower management professionals

Performance measurement experts

Professionals from diff erent fi elds such as fi nance human resources producti on logisti cs informati on technology and others interested in objecti ves and key results will acquire the competencies needed to measure the performance of their team department or organizati on

Executi ves or operati onal managers regardless of their fi eld of experti se will gain the ability and knowledge to measure performance and maximize the value of using OKRs The tools and resources off ered as part of the Certi fi ed OKR Professional Training Course enable managers to apply the concepts learned within their organizati ons immediately aft er the course

For professionals like Data Analyst Strategy Manager Performance Management Offi cer or Performance Architect it is important to develop competencies in measuring performance especially in terms of OKR selecti on and data gathering Usually this parti cular audience already has a performance measurement system set in place and the Course off ers them the opportunity to learn the best practi ces used in this fi eld and identi fy how their current processes and approaches regarding OKRs can be improved

Support fast decision making by fostering constant feedback and communicati on

Access an innovati ve learning experience based on a 3 stage educati onal process

Obtain premium recogniti on as a Certi fi ed OKR Professional by completi ng a unique internati onal learning program

Expand your business network by becoming a member of the internati onal Certi fi ed OKR Professionals Community

Champion the use of a rigorous OKRs process within organizati ons

Diff erenti ate between objecti ves Key Results and Initi ati ves

Recognize diff erent types of OKRs

Acknowledge the benefi ts of stretched goals

Understand OKR setti ng in diff erent contexts

Apply best practi ce techniques to align OKRs across the organizati on

Comprehend the review and decision making process

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

AgendaUnderstanding OKRs

Day 1

Day 2

Day 3

Setting OKRs Reporting OKRs

Previous participants

Introducti on OKRs review

Using OKRs in diff erent environments

Learning from OKRsSetti ng OKRs

Understanding OKRs

Changing the organizati onal culture

ReviewAligning OKRs

OKRs and other PMS

Performance management system based on OKRs

OKRs typology Company trainer presentati on Expectati ons Learning objecti ves Rules

OKRs review process Types of OKRs review OKRs review in practi ce

OKRs in general organizati ons OKRs in innovati ve project based

organizati ons OKRs in governmental enti ti es

Decision making process based on OKRs

Initi ati ve management OKRs refi nement

OKRs setti ng process Common mistakes in setti ng OKRs OKRs setti ng in practi ce

What are OKRs Stretched goals Measurable Key Results Acti on oriented initi ati ves

Change management Employee engagement Gamifi cati on

Course review QampA Certi fi cati on exam

OKRs alignment approaches OKRs alignment in diff erent types

of organizati ons OKRs alignment in practi ce

OKRs vs KPIS OKRs and KPIs integrati on OKRs vs MBO

Challenges in working with OKRs OKRs lifecycle The value added by OKRs Governance

Strategic vs tacti cal OKRs Aspirati onal vs committ ed OKRs

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of face to face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analysis of case studies The learning experience consists in

The learning process is not fi nalized when the core-course ends Parti cipants are required to take the following steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants and

share your expectati ons Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content Expectati ons - share your expectati ons regarding the training course

Applying concepts in practi cal exercises analyzing case studies and identi fying soluti ons Using templates to develop performance measurement instruments Sharing experiences and best practi ces and creati ng a network of OKR Professionals Constantly evaluati ng the parti cipantsrsquo knowledge through short quizzes to support the certi fi cati on exam

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the acti ons and initi ati ves you intend to implement aft er the training course Performance Improvement Essenti als ndash watch a 45 minutes webinar presenti ng the OKR measurement as

part of a system that ensures performance improvements and achievement of objecti ves In-house presentati on ndash create and submit a short PowerPoint presentati on to present your colleagues the

knowledge you have accessed during the training course Additi onal reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash refl ect upon your 3 stages learning experience and complete a journal

The certi fi cati on process is fi nalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a

Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er completi ng pre-course acti viti es and passing the Certi fi cati on Exam Certi fi ed OKR Professional diploma (hard copy) aft er you have successfully completed all of the 3 stages of the

learning experience

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Course materials

The qualitative reports

Catalogues

Videos

Webinars

Fact sheets

Premium subscription on smartKPIscom

Performance Management Toolkit

Course slides Course notes Course quiz The KPI Infographic

Performance Management in 2014 and 2015

KPI Documentati on Forms Negati ve Behaviors Targets in Practi ce Dashboards Scorecards Hardware Graphs in Practi ce Glossary of terms

11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

KPI Defi niti ons KPIs in Practi ce Terminology in Practi ce KPI Selecti on Criteria Performance Management Related Theories

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Templates Desired State of Evoluti on Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initi ati ves Portf olio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard

Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator

Publicati ons KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

AgendaUnderstanding OKRs

Day 1

Day 2

Day 3

Setting OKRs Reporting OKRs

Previous participants

Introducti on OKRs review

Using OKRs in diff erent environments

Learning from OKRsSetti ng OKRs

Understanding OKRs

Changing the organizati onal culture

ReviewAligning OKRs

OKRs and other PMS

Performance management system based on OKRs

OKRs typology Company trainer presentati on Expectati ons Learning objecti ves Rules

OKRs review process Types of OKRs review OKRs review in practi ce

OKRs in general organizati ons OKRs in innovati ve project based

organizati ons OKRs in governmental enti ti es

Decision making process based on OKRs

Initi ati ve management OKRs refi nement

OKRs setti ng process Common mistakes in setti ng OKRs OKRs setti ng in practi ce

What are OKRs Stretched goals Measurable Key Results Acti on oriented initi ati ves

Change management Employee engagement Gamifi cati on

Course review QampA Certi fi cati on exam

OKRs alignment approaches OKRs alignment in diff erent types

of organizati ons OKRs alignment in practi ce

OKRs vs KPIS OKRs and KPIs integrati on OKRs vs MBO

Challenges in working with OKRs OKRs lifecycle The value added by OKRs Governance

Strategic vs tacti cal OKRs Aspirati onal vs committ ed OKRs

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of face to face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analysis of case studies The learning experience consists in

The learning process is not fi nalized when the core-course ends Parti cipants are required to take the following steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants and

share your expectati ons Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content Expectati ons - share your expectati ons regarding the training course

Applying concepts in practi cal exercises analyzing case studies and identi fying soluti ons Using templates to develop performance measurement instruments Sharing experiences and best practi ces and creati ng a network of OKR Professionals Constantly evaluati ng the parti cipantsrsquo knowledge through short quizzes to support the certi fi cati on exam

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the acti ons and initi ati ves you intend to implement aft er the training course Performance Improvement Essenti als ndash watch a 45 minutes webinar presenti ng the OKR measurement as

part of a system that ensures performance improvements and achievement of objecti ves In-house presentati on ndash create and submit a short PowerPoint presentati on to present your colleagues the

knowledge you have accessed during the training course Additi onal reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash refl ect upon your 3 stages learning experience and complete a journal

The certi fi cati on process is fi nalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a

Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er completi ng pre-course acti viti es and passing the Certi fi cati on Exam Certi fi ed OKR Professional diploma (hard copy) aft er you have successfully completed all of the 3 stages of the

learning experience

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Course materials

The qualitative reports

Catalogues

Videos

Webinars

Fact sheets

Premium subscription on smartKPIscom

Performance Management Toolkit

Course slides Course notes Course quiz The KPI Infographic

Performance Management in 2014 and 2015

KPI Documentati on Forms Negati ve Behaviors Targets in Practi ce Dashboards Scorecards Hardware Graphs in Practi ce Glossary of terms

11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

KPI Defi niti ons KPIs in Practi ce Terminology in Practi ce KPI Selecti on Criteria Performance Management Related Theories

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Templates Desired State of Evoluti on Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initi ati ves Portf olio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard

Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator

Publicati ons KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of face to face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analysis of case studies The learning experience consists in

The learning process is not fi nalized when the core-course ends Parti cipants are required to take the following steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants and

share your expectati ons Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content Expectati ons - share your expectati ons regarding the training course

Applying concepts in practi cal exercises analyzing case studies and identi fying soluti ons Using templates to develop performance measurement instruments Sharing experiences and best practi ces and creati ng a network of OKR Professionals Constantly evaluati ng the parti cipantsrsquo knowledge through short quizzes to support the certi fi cati on exam

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the acti ons and initi ati ves you intend to implement aft er the training course Performance Improvement Essenti als ndash watch a 45 minutes webinar presenti ng the OKR measurement as

part of a system that ensures performance improvements and achievement of objecti ves In-house presentati on ndash create and submit a short PowerPoint presentati on to present your colleagues the

knowledge you have accessed during the training course Additi onal reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash refl ect upon your 3 stages learning experience and complete a journal

The certi fi cati on process is fi nalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a

Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er completi ng pre-course acti viti es and passing the Certi fi cati on Exam Certi fi ed OKR Professional diploma (hard copy) aft er you have successfully completed all of the 3 stages of the

learning experience

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Course materials

The qualitative reports

Catalogues

Videos

Webinars

Fact sheets

Premium subscription on smartKPIscom

Performance Management Toolkit

Course slides Course notes Course quiz The KPI Infographic

Performance Management in 2014 and 2015

KPI Documentati on Forms Negati ve Behaviors Targets in Practi ce Dashboards Scorecards Hardware Graphs in Practi ce Glossary of terms

11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

KPI Defi niti ons KPIs in Practi ce Terminology in Practi ce KPI Selecti on Criteria Performance Management Related Theories

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Templates Desired State of Evoluti on Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initi ati ves Portf olio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard

Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator

Publicati ons KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Course materials

The qualitative reports

Catalogues

Videos

Webinars

Fact sheets

Premium subscription on smartKPIscom

Performance Management Toolkit

Course slides Course notes Course quiz The KPI Infographic

Performance Management in 2014 and 2015

KPI Documentati on Forms Negati ve Behaviors Targets in Practi ce Dashboards Scorecards Hardware Graphs in Practi ce Glossary of terms

11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

KPI Defi niti ons KPIs in Practi ce Terminology in Practi ce KPI Selecti on Criteria Performance Management Related Theories

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Templates Desired State of Evoluti on Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initi ati ves Portf olio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard

Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator

Publicati ons KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Testimonials

Alina MiertoiuSenior ConsultantThe KPI Institute

Alina Miertoiu is a Senior Consultant at The KPI Insti tute a research insti tute specialized in business performance considered today the global authority on Key Performance Indicators research and educati on She is a Certi fi ed KPI Professional and her research acti vity in the Performance Management fi eld has resulted in the documentati on of +300 Key Performance Indicators examples

Alina has assisted clients in the UAE Malaysia Romania Bangladesh Ghana and South Africa across a variety of industries such as public sector uti liti es manufacturing educati on and healthcare

As a research analyst one of Alinarsquos signifi cant research programs focused on developing a benchmarking study in the uti liti es sector for four major uti liti es Water Gas Electricity Generati on and Electricity Distributi on which comprises worldwide data

As an educator Alina developed implemented and manages the tutoring program of The College of Politi cal Administrati ve and Communicati on Sciences from Cluj-Napoca

Alina is currently enrolled as a PhD candidate at the Doctoral School of Public Administrati on Her academic qualifi cati ons are in the fi eld of Administrati on and she has a bachelor in European Administrati on and a master degree in NGO Management completed by an internati onal certi fi cati on in Social Entrepreneurship issued by Erasmus+

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees and venue

Coursedate

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process valued at $350 ensuring a smooth certi fi cati on system

26 - 28February

US $1290 US $1190US $1090

by 26 JanuaryUS $990 20 February

8 - 10 July

US $1290 US $1190US $1090

by 8 JuneUS $990 4 July

14 - 16 December

US $1290 US $1190US $1090

by 14t NovemberUS $990 9 December

General fee

TKImembers

Early bird

2 or moreparticipants

Registrationdeadline

Accommodation

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Course fees

Venue

Grand Millennium Hotel160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

Certi fi ed OKR Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

CONNECTED PERFORMANCE SDN BDH (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M+60 1 2591 1366

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg