OIA Social Responsibility Toolkit Appendix Social...OIA Social Responsibility Toolkit Tools and Resources Appendix Contents TOOLKIT OVERVIEW ..... 3 ... Trafficking in Persons Commissioning

OIA Social Responsibility Toolkit Tools and Resources Appendix

Contents TOOLKIT OVERVIEW ............................................................................................................................... 3

PART 1: BASIC AWARENESS / COMPLIANCE ..................................................................................... 4

1. Obtain Executive Buy-in, Obtain Accountability ................................................................................................................................................ 4

2. Creating a Code of Conduct ........................................................................................................................................................................... 9

3. Setting Expectations Internally, to Suppliers and/or Customers ............................................................................................................. 11

4. Risk Mapping Your Supply Chain ................................................................................................................................................................ 18

5. Monitoring and Remediation ......................................................................................................................................................................... 22

6. Internal Social Responsibility Staff Training and Education .................................................................................................................... 25

PROACTIVE MANAGEMENT AND PERFORMANCE IMPROVEMENTS .................................... 27

7. Brand Collaboration ........................................................................................................................................................................................ 27

8. Capacity Building ............................................................................................................................................................................................ 30

9. Transparency ................................................................................................................................................................................................... 33

ASPIRATIONAL / LEADING PRACTICES ........................................................................................... 36

10. Broader Stakeholder Engagement ............................................................................................................................................................ 36

OIA Fair Labor Toolkit 2.0 Brought to you by the Outdoor Industry Association

Page 2

11. Responsible Sourcing and Purchasing Practices ................................................................................................................................... 36

12. Data Management, Measuring Performance, Reporting ....................................................................................................................... 36

13. Adding Environmental Responsibility to Your Program ......................................................................................................................... 37

14. Moving Program Further Down the Supply Chain .................................................................................................................................. 37


Page 3

TOOLKIT OVERVIEW The intention of the OIA Social Responsibility Toolkit is to provide companies, both brands and suppliers, with tools and resources to start and continuously improve your Social Responsibility Program. The “Toolkit” is comprised of two parts: the main document and the tools and resources appendix.

This tools and resources appendix is an open-source working document; if you have or know of additional tools and resources that can help improve this document, please contact the OIA with the information.

Toolkit

Main Document (Sta%c)

Overview -‐ What and Why

Implementa;on -‐ How

Tools and Resources Appendix (“live”)

Website Links to Relevant Organiza;ons and Papers/

Studies

Example documents provided by OIA SRWG

members


Page 4

PART 1: BASIC AWARENESS / COMPLIANCE 1. Obtain Executive Buy-in, Obtain Accountability

Implementation Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d

Implementation Options / Steps Cos

t

Tool Organization Link

Research and Create the

Business Case *

Understand how your company is graded or evaluated online by campaigns, customer comments, news articles, social networking, consumer guides, etc.

$0 Web Research

Social Networking

Twitter, LinkedIn, Facebook, etc.

Good Guide www.goodguide.com

Free 2 work

www.free2work.org

Chain Store Reaction

www.chainstorereaction.com

Rank a Brand

www.rankabrand.org

As you Sow

www.asyousow.org

United Students Against

Sweatshops www.usas.org

Clean Clothes Campaign

www.cleanclothes.org

Perform stakeholder expectations analysis $0

Understand who your

stakeholders are

Performing stakeholder

analysis

www.en.wikipedia.org/wiki/Stakehol

der_analysis See Element 10


Page 5

$$ Hire a firm to

perform analysis

Service Provider Matrix (WIP)

Perform supply chain risk assessment See Element 3

Show Return on Investment (ROI) for implementing a program. $0

Paper: CSR, Externality and

Profits Allocation of Supply Chain

Wang Zhen-shen, Chen Hong-hui;

LingNan College of Sun Yat-Sen

University, Guangzhou, P.R. China,

2009

www.rccsr.com/admin/upload/2010

78161158.pdf

Show legal requirements $0

“Protect, Respect and

Remedy” Framework

United Nations: UN Guiding

Principles on Business and

Human Rights:

unglobalcompact.org/issues/human_rights/The_UN_SRSG_and_the_UN_Global_Com

pact.html

CA Transparency

in Supply Chains Act

Legislation document

www.state.gov/documents/organization/164934.pdf

Examples of how brands are

complying.

www.rei.com/content/dam/documents/pdf/Stewardship%20Reports/REI%20Disclosure%20under%20the%20California%20Transparency%20in%20Supply%20Chain%20Act.

pdf www.patagonia.com/us/patagonia.go?assetid=6758

1 Benchmark against competitors’ CSR $0 Do a Example


Page 6

programs ~$ benchmarking exercise using internal staff, or hire an intern.

Benchmarking Exercise

$$

Industry Tools

SAI Social Fingerprint –

Evaluation and Benchmarking

www.sa-intl.org

$$ GSCP

Equivalence Process

www.gscpnet.com/equivalence-

process

$0 The HIGG Index www.apparelcoalition.org/higgindex

Research Publications and Studies that support the Business Case

$0 Better Jobs in Better Supply

Chains

Oxfam International, March 2010

oxfam.org/en/policy/better-jobs-better-supply-

chains

$

Investing in CSR to

Enhance Customer

Value

Harvard Law School Forum, February 28,

2011

blogs.law.harvard.edu/corpgov/2011/02/28/investing-

in-corporate-social-

responsibility-to-enhance-

customer-value/

$0

Final Report of analysis about

relationship existing

between CSR and

competitiveness in the

textile/clothing sector

COSMIC Project, 2009

www.cosmic.sssup.it


Page 7

$0

Selected Sustainable Value Chain

Research Findings

2012 Joint Research

Project of the American Society of Quality,

Corporate Responsibility

Office Association, &

Institute for Supply

Management with Deloitte

Consulting LLP

www.croassociation.org/files/Sustainable%20Value%20Chain%20Overview%20of%20Top%20Practices.

pdf

$0

Consumer Demand for Fair Labor Standards:

Evidence from a Field

Experiment on Ebay

(Michael Hiscox, Harvard

University 2010-11

http://ssrn.com/abstract=1811788 )

$0

Evaluating the Impact of SA8000

Certification

(Michael Hiscox, et. al 2008)

www.people.fas.harvard.edu/~hisco

x/HiscoxST.pdf

$0

Purchase reports from

service providers


Show relationship between CSR and improved product quality and factory productivity

$0 HERproject

Business for Social

Responsibility (BSR)

www.herproject.o

rg/our-impact/business-

case


Page 8

Attend CSR buy-in trainings $

Develop Buy-In Presentation *

Create a buy-in presentation for Executives. $0 Example Buy-in

Presentation

Shared by Brands and Suppliers

Hire a consultant to create buy-in presentation. $ Service Provider

Matrix (WIP).

Give buy-in

presentation to Executives

*

Give buy-in presentation to Executives. $0

Hire a consultant to give buy-in presentation to Executives. $

Create reader friendly points and FAQ document for their future reference. $0

Example Points & FAQ

document


Develop a plan for follow-up after the presentation. $0

Assign Accountability

*

Use existing resources: • Sourcing, quality or legal person $0

Hire an assistant to help relieve pressure on existing resources. $

Develop a CSR department: • Hire a CSR expert with the highest

level CSR title • Hire support staff • Hire field personnel

$$

Talk to other companies to

determine best practices in

hiring a team.

Brand Collaboration / Relationship

building

See Element 7.

Hire a consultant to determine best approach for your company. $ Service Provider

Matrix (WIP)


Page 9

2. Creating a Code of Conduct

Implementation

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d Implementation Options Cost

Write a vision and mission

statement *

Online research of how to write a vision and mission statement, and examples of other companies’ statements. $0

Commission an expert to write you statements. $

Create a Code of Conduct *

Copy an open source code. $0

Conduct Code comparisons for your industry, suppliers, and/or your customers. $

Commission an expert to write your Code. $$

Tools & Resources


ILO Core Conventions International Labor Organization (ILO) www.ilo.org

Example Code of Conduct

Outdoor Industry Association (OIA) www.outdoorindustry.org/PDF/OIAFairLaborToolkit010708.pdf

Fair Labor Association (FLA): Fair Labor Standards www.fairlabor.org/labor-standards

Global Social Compliance Program (GSCP): Reference Code http://www.gscpnet.com/working-plan/step-1-reference-code.html

Social Accountability - SA8000 http://www.sa-intl.org/index.cfm?fuseaction=Page.ViewPage&pageId=937


Page 10

Fair Wear Foundation (FWF) www.fairwear.org

Electronic Industry Citizenship Coalition (EICC) www.eicc.info/eicc_code.shtml

GAP www.gapinc.com/content/csr/html/OurResponsibility/governance/codeofvendorconduct.html

Nike www.calbaptist.edu/dskubik/nike_app.htm

Forced Labor US Department of State -- Trafficking in Persons www.state.gov/j/tip

Commissioning an Expert Service Provider Matrix (WIP)

Reading Codes of Conduct: A Recent Innovation; A report by the Department of Labor http://www.dol.gov/ilab/media/reports/iclp/apparel/1d.htlm


Page 11

3. Setting Expectations Internally, to Suppliers and/or Customers

Implementation – Setting Expectations Internally Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d Implementation Options / Steps C

ost


Create a plan for implementing your Social Responsibility Program

*

1) Outline elements you will incorporate into your program

2) Create timeline for implementation

$0

Examples of Social Responsibility Program Elements

OIA How to Begin a Program Presentations

SAC – Higg Index Social/Labor Module

In development, will add once released

Supply Chain Social

Performance Management

Systems

Global Social Compliance Programme

(GSCP)

www.gscpnet.com/gscpfiles/GSCP_Ref_tool_on_SPMS_Dec2012.p

df Toolkit for

Responsible Business

US Department of Labor

www.dol.gov/ilab/child-forced-

labor/

$

ISO 26000 – Social

Responsibility Standard

International Organization for Standardization

www.iso.org/iso/home/standards/is

o26000.htm

$

UN Guiding Principles on Business and

Human Rights: A Six-Step

Social Accountability International

www.sa-intl.org/index.cfm?fuseaction=page.viewpage&pageid=1315#.Uc01y2


Page 12

Approach to Supply Chain

Implementation

1bydk

Hire a consultant to help develop your program $$


Establish Social Responsibility Policies and Procedures /

SOP

*

1) Create an Outline of Policies and Procedures you want to create

2) Create timeline for completion 3) Start writing SOP

$0

Example Outline and

SOP


Example Homeworking Policy for OIA

Toolkit

http://www.outdoorindustry.org/pdf/E3%20Example%20Homeworking%20Policy%20for%20OIA%20T

oolkit.pdf Social

Responsibility SOP Table of

Contents http://www.outdoorindustry.org/pdf/E3%20Social%20Responsibility%20SOP%20Table%20of%20Conte

nts.pdf Standard Operating

Procedure-table of contents

http://www.outdoorindustry.org/pdf/E3%20Standard%20Operating%2


Page 13

0Procedure-table%20of%20c

ontents.pdf Example Internal

Communication and Roles and Responsibilities


CR Communication Chart - Roles

Responsibilities

http://www.outdoorindustry.org/pdf/E3%20CR%20Communication%20Chart%20-

%20Roles%20Responsibilities.pdf

Hire a consultant to write your SOP $$ Service Provider Matrix (WIP)

Train Internal Staff on Code of

Conduct and SOP

*

1) Create an orientation presentation 2) Give to all existing employees annually 3) Incorporate into New Employee

Orientation as new people are hired

$0

Example Orientation

Presentation


Employee CR Orientation

Presentation http://www.outdoorindustry.org/pdf/E3%20Employee%20CR%20Orientation%20Prese

ntation.pdf Hire a consultant to create and/or give trainings $$ Service Provider

Matrix (WIP)

Create reader friendly talking points and FAQ document that could be used by your VPs, Directors, Sourcing team in the event that suppliers ask about your CSR program

$0

Example Talking Points

& FAQ


www.patagonia.com/us/patagonia.go?assetid=6751

7 www.adidas-

group.com/supplierrecruitment/faq


Page 14

s.aspx?loc=en

Share audit results internally to help relevant staff understand issues

See Element 5 – Monitoring & Remediation

Implementation – Setting Expectations With Suppliers Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d


t


Communicate Code of Conduct

*

Create and send Supplier letter introducing your Code of Conduct. Ask supplier to post CoC to production floor. If using intermediary/agent, ensure they understand expectation of passing all information down the line.

$0

Example supplier letter


Sustainability Supplier Letter.

http://www.outdoorindustry.org/pdf/E3%20Sustainability%20Supplier%

20letter.pdf Corporate

Responsibility Program Overview

http://www.outdoorindustry.org/pdf/E3%20Corporate%20Responsibility%20Overview.pd

f


Page 15

Create and disseminate

Supplier Manual *

1) Create Supplier Social Responsibility Manual, outlining expectations and possible sanctions for not meeting requirements.

2) Ensure every existing supplier receives a copy when complete. Make available online if possible.

3) Ensure all new suppliers receive a copy by adding it to new supplier SOP.

$0

Example Supplier Manual


Hire a consultant to write your Supplier Manual. $


Hire a consultant to develop supplier manual accessible online on secure website – customized for each tier of your supply chain.

$$


Train Suppliers on CoC and

Program Expectations

*

Create Supplier Orientations: 1) For New Suppliers – Pre-audit 2) For Existing Suppliers – Refresher,

give annually or when have major updates.

$0

Example Presentations


Give training via webinar to suppliers. $0 Travel to individual suppliers to give trainings (might reserve this for key suppliers only)

$$

Train others in your organization to give presentation/discuss expectations when they are visiting suppliers.

$0

Hold supplier seminars in main regions where suppliers are located. $$

Hire consultant/3rd party to create training materials and/or to give trainings. $$ Service Provider

Matrix (WIP)


Page 16

Establish expectations

legally *

Incorporate Social Responsibility requirements and expectations into sourcing/production agreements, and/or add verbiage to Purchase Orders.

$0

Work with your legal department

to create appropriate verbiage.

Implementation – Setting Expectations With Customers Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d


t

Tool Organizatio

n Link

Communicate your CoC and Social Responsibility Program

*

Share your own Code of Conduct & Program with your customers (ensure you are meeting their strictest standards) via letter, email, or post to the web.

$0 Example letter and website.


Corporate Responsibility

Program Overview

http://www.outdoorindustry.org/pdf/E3%20Corporate%20Responsibility%20Overview.

pdf www.esquel.com/

en/index4.html

Create a PowerPoint presentation of your Program and SR efforts to give to current or potential customers when they visit.

$0 Example

Presentations Shared by

Brands and Suppliers

Hire a consultant to create presentation. $ Service

Provider Matrix (WIP)


Page 17

Train your sales team or other relevant groups to give your Program presentation when they are visiting customers.

$0

Have your SR point person visit key customers to present program and commitment to their SR team.

$$


Page 18

4. Risk Mapping Your Supply Chain

Implementation – Mapping Your Supply Chain Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d


t


Map Tier 1 Finished Goods Suppliers

*

Work with Internal teams to map out Tier 1 Suppliers, to the factory location level. $0

Basic definition of what Supply chain mapping

is

www.supply-chain-

mapping.blogspot.com/2013/01/vis

ualize-your-supply-chain.html

Work with Vendors and/or Agents to determine where production is taking place. Get exact factory location info.

$0 Examples Shared by

Brands and Suppliers

Supply Chain Location Request

http://www.outdoorindustry.org/pdf/E4%20Supply_Chain_Location_

Request.pdf

Map Tier 2 Raw Materials Suppliers

*

Work with Tier 1 Finished Goods Suppliers to determine where Raw Materials are coming from. Utilize Surveys or Questionnaires.

$0 Example

Surveys/Questionnaires


Establish nominated Raw Material Suppliers that you have a relationship with. $0

Hire dedicated person and/or team to manage tier 2 mapping and suppliers. $$


Page 19

Mapping further down the supply chain

*

For any level of your supply chain mapping exercise, hire a service provider to do the work.

$$ Service Provider Matrix (WIP)

Prioritize mapping certain product types or materials according to risk. $

OIA Materials Traceability

Working Group

Outdoor Industry Association

www.outdoorindustry.org/responsibility/traceability/in

dex.html

Tracking your Supply Chain *

Use an excel spreadsheet to track supplier location and additional information. $0 Excel tracking

template


Vendor-Factory Master List

http://www.outdoorindustry.org/pdf/E4%20Vendor-Factory%20Master%20List%20Tracking%20templa

te-factories.pdf

Utilize a database service $

FFC database Fair Factories Clearinghouse

www.fairfactories.org

Sedex database

Sedex www.sedexglobal.com

Develop your own in-house database $$

Many service providers

Social Responsibility

Data Base Fields

http://www.outdoorindustry.org/pdf/E4%20Social%20Responsibility%20Data%20Base%20Fields.pdf

Implementation – Risk Assessment Tools and Resources


Page 20

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d


t


Perform Supply Chain Risk Assessment

*

Utilize internal personnel to perform risk assessment by researching:

• Country risk analysis • Product type risk • Industry risks

$0 World Factbook CIA

www.cia.gov/library/publications/the-

world-factbook/docs/guidet

owfbook.html

$0

Human Rights Impact

Assessment and

Management

International Finance

Corporation (IFC)

www.ifc.org/hriam

$0

Country Reports on

Human Rights Practices

US Department of State

www.state.gov/j/drl/rls/hrrpt/

Subscribe to and/or purchase country risk analysis tools.

• Prioritize by countries with highest production

$

Country Risk Calculator Maplecroft www.maplecroft.com

Country Risk Profiles UL-STR

www.strstore.com/Country-Risk-Profile-

P478C50.aspx

Hire a consultant to do perform supply chain risk assessment. $$

Service Provider Matrix

(WIP)

Rank suppliers based upon

risk *

Determine risk ranking by combination of: • Volume of Production • Dollar amount of Production • Country Risk • Product Type Risk

$0


Page 21

Talk to other brands to determine how they rank risk. $0

Brand Collaboration/ Relationships

Other Brands See Element 7 for more info on Brand

Collab.

Monitor Risk Start Monitoring suppliers based upon risk map. $0 Monitoring and

Remediation

See Element 5

http://www.outdoorindustry.org/pdf/E5%20Vendor%20Scoring%20Matrix%20Mat

rix.pdf


Page 22

5. Monitoring and Remediation

Implementation Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d Implementation Options / Steps C

ost


Preparing to audit – creating the audit process

*

Utilize Open Source Documents to determine type of audit, scope, cadence, and audit procedures (add procedures to Policies and Procedures Manual (SOP).

$0 Audit Process and Methodology


(GSCP)

www.gscpnet.com/working-

plan/step-2-audit-process-and-

methodology.html

$0 Better Factories / Better Works Programs

ILO (International

Labor Organization)

www.betterwork.org/ : OR

www.betterfactories.org

Hire a consultant to help you establish your audit process and procedures. $

Service Provider Matrix (WIP).

Create auditing and remediation tools

*

Create the following tools: • Pre-audit supplier profile (send to

suppliers to complete) • Audit report template and CAP

(Corrective Action Plan) • Grading matrix for Factory Scoring

$ Audit Process and Methodology + Appendices


See GSCP link above

$0 OIA Fair Labor Toolkit 1.0

Outdoor Industry Association

www.outdoorindustry.org/responsibility/social/toolkit.

html

$0


Vendor Scoring Matrix http://www.outdoorindustry.org/pdf/E5%20Vendor%20Scoring%20Matrix%20Matrix.pdf


Page 23

Join an industry group that provides tools and resources $

BSR Mills and Sundries program

Business for Social

Responsibility

www.bsr.org/en/our-work/working-groups/apparel-mills-sundries

Utilize service provider already established tools $


Hire consultant or third party service provider to create tailor-made tools $$ Service Provider

Matrix (WIP).

Audit Execution *

Obtain audit reports/CAPS from suppliers or other brands.

See Element 7: Brand

Collaboration

Create an Internal Social Responsibility Team to perform audits. Start in the regions with highest production volumes and/or dollar value.

$~$$

Connect with brands or

suppliers who already have a

team

UN Guiding Principles on Business and

Human Rights: A Six-Step Approach

to Supply Chain Implementation

Social Accountability International

www.sa-intl.org/index.cfm?fuseaction=page.viewpage&pageid=1315#.Uc01y2

1bydk

Utilize third party service providers to perform audits at all or selected locations.

$

RFP (Request for Proposal) template.


E5 Social Audit RFP template

http://www.outdoorindustry.org/pdf/E5 Social Audit

RFP template.pdf


Remediation * Have someone in-house (sourcing or quality department) be the remediation expert.

$0 Attend

remediation trainings

See Element 6


Page 24

Create an Internal Social Responsibility Team to work with suppliers on remediation.

$$ See above

Hire a remediation expert to help with some or all of the issues identified. $$ Service Provider

Matrix (WIP).


Page 25

6. Internal Social Responsibility Staff Training and Education

Chart of Training Opportunities

Tool Organization & Description Link Cost

Websites and Newsletters

Business & Human Rights: Can subscribe to their weekly newsletter which lists the top stories of the week.

www.business-humanrights.org

$0

CSR Wire: source of corporate social responsibility and sustainability news, reports, events and information. www.csrwire.com/ $0

Social Accountability International: Monthly Newsletter

www.sa-intl.org/index.cfm?fuseaction=Page.ViewPage&pageId=1121

$0

Business for Social Responsibility: BSR Insights Newsletter www.bsr.org/en/subscribe $0

WRAP - Weekly Newsletter www.wrapapparel.org/ $0

Verite https://www.verite.org/Training $0

Sharing Rights http://www.sharingrights.com/ $0

Certifications Compliance Practitioners Initiative (ITS) www.compliancepractitioners.com $0

Webinars Ongoing - put on by Industry Organizations, Multi-stakeholder initiatives, Service Providers, and NGOs. $0~$

Training and Education Courses

Many opportunities - put on by Industry Organizations, Multi-stakeholder initiatives, Local Governments, Service Providers, and NGOs.

$0~$

Sign up for a Human Rights, International Development or Sustainable Supply Chain class at your local college $


Page 26

Field training

Shadow an audit with a third party service provider or with your internal field team. $

If you have a global team, hold annual team meetings to share best practices $$

Language classes for those that travel $

Join an Industry Organization Social Responsibility Working Group

Outdoor Industry Association (OIA) www.outdoorindustry.org/responsibility/swg/index.html $$

American Apparel and Footwear Association (AAFA) www.wewear.org/about/committees/social-responsibility-committee/ $$

Sustainable Apparel Coalition (SAC) www.apparelcoalition.org/join-us/ $$

Electronic Industry Citizenship Coalition (EEIC) www.eicc.info/initiatives.shtml $$

Conferences

BSR – Business for Social Responsibility http://2013-sf.bsr.org/ $

Ethical Sourcing Forum www.ethicalsourcingforum.com/ $

Responsible Sourcing Summit

www.ul.com/global/eng/pages/businesses/verificationservices/businesssegments/consumerproducts/publications/themonitor/dec12/rssummit/index.jsp

$


Page 27

PROACTIVE MANAGEMENT AND PERFORMANCE IMPROVEMENTS 7. Brand Collaboration Brand Collaboration Implementation Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d


t


Establish Brand Collaboration Partnerships

* Determine collaboration strategy (i.e., the areas of your program where you want to implement collaboration)

- Example collaboration strategy

OIA member brands

* Establish anti-trust guidelines - Example anti-trust document

OIA member brands

Levi’s anti-trust document

* Perform a program benchmarking exercise with potential partners

- Example benchmarking tool

OIA member brands

$ Equivalency Process


www.gscpnet.com/equivalence-process/purpose-and-use.html

* Perform joint audits with potential partners to establish trust and program level-set

$ Use your own internal tools Other brands


Page 28

* Network to establish relationships $ Attend

conferences Many See Element 6 – Internal Staff Training & Education $-$$ Join an industry

group Many

Audit Sharing

* Establish audit-sharing protocols: who will audit and verify, financial responsibilities – shared or rotated costs, etc.

- Example audit-sharing protocol

OIA member brands

* Share audit results directly with your brand partners - Most likely email

* Share audits via audit sharing service

$-$$

Brand audit sharing platform, upload and download

Fair Factories Clearinghouse

www.fairfactories.org/what-we-do/Mission.aspx

$-$$ Sedex www.sedexglobal.com/

Remediation Sharing *

Establish remediation sharing protocols: define roles and responsibilities, who will follow-up on CAP items, etc.

- Example remediation sharing protocol

OIA member brands

Training, Capacity Building and Special Projects Sharing

* Host a training at a shared supplier on a topic where the supplier needs improvement

$ Example shared factory collaboration

OIA member brands – Jan 2013 OU Presentation

Link to Intermediate – Beyond Compliance Presentation

OIA member brands

* Host a training with brands and/or suppliers on an agreed-upon topic

$

Example shared training seminar

OIA member brands


Page 29

* Work on a special factory project organized by a third party

$ BSR HerProject Business for Social Responsibility

Herproject.org

$ Various special projects available

Fair Labor Association www.fairlabor.org

Better Work / Better Factories Program

International Labor Organization (ILO)

betterwork.org/global/; betterfactories.org/

Other? OIA member brands

* Launch an industry initiative together

$ Higg Index OIA member brands

Example shared industry initiative roll-out

OIA member brands

Best Practice Sharing

* Join a working group via an industry organization, multi-stakeholder initiative, or other best practice sharing platforms

$ See Element 6 – Internal Staff Training & Education

* Determine an NGO group/movement addressing a particular social responsibility legislation to which you can contribute brand expertise

-

Improve working conditions in the global garment industry

Clean Clothes Campaign

http://www.cleanclothes.org/

Examples OIA member brands


Page 30

8. Capacity Building

Capacity Building Implementation Tools and Resources

Program Piece

Foun

datio

n In

term

edia

te

Adv

ance

d

Implementation Options / Steps

Cos

t Tool

Organization

Link

Identifying Non-compliance

*

Determine focus areas by performing supply chain risk assessment

$0~$

See Element 3 – Supply Chain Risk Assessment

See Element 3

Obtain a social compliance audit

$0~$

See Element 4 – Monitoring and Remediation

See Element 4

Monitor social compliance news and media for campaigns related to social responsibility

$0 Subscribe to newsletters See Element 6 – Training and

Education

$0 Perform internet search

$0 Service provider database OIA SRWG Link to Service provider

database (WIP)

Root Cause Analysis

* Learn how to perform a root cause analysis

Internet search

Attend a seminar, webinar or class

* Teach your supplier to perform root cause analysis Same tools as above


Page 31

* Hire a consultant to perform root cause analysis and/or teach suppler to perform

See OIA SRWG service provider database

Link to service provider database (WIP)

Identify Capacity Building Opportunities

* Training and education

Webinars

Seminars

In-factory training

* Supplier systems development

Improve human resources management systems

Productivity assessment

* Incorporating Incentives

* Brand collaboration – work together with other brands on projects

* Multi-stakeholder initiatives

Better Work/Better Factories programs

http://betterwork.org/global http://betterfactories.org/

Fair Labor Association (FLA) – Participating Suppliers Program

http://www.fairlabor.org/

Sustainable Apparel Coalition – Higg Index – Facilities Modules

http://www.apparelcoalition.org/higgindex

*


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Execute Capacity Building Program

* Utilize internal staff to execute program

$$ Hire a capacity building manager to run your program

$0 Hold webinars for all or key suppliers

$ Hold supplier summits in key geographic regions

Develop self-guided training modules

* Hire a consulting firm to perform capacity building services

$-$$ Environmental health & safety, labor, education, consulting

Sumerra http://www.sumerra.com/

$-$$ Labor, sustainability program planning

Elevate http://elevatelimited.com/portal/changing-the-industry/index.html

$-$$ Worker engagement, impact assessment, education

Labor Link http://goodworldsolutions.org/services/

$-$$ Assessments, education, training, program management

UL (social responsibility advisory services)

http://www.ul.com/global/eng/pages/solutions/services/finder/detail/index.jsp?cpath=/global/eng/pages/solutions/services/finder/detail/data/social-responsibility-advisory-services.xml

$-$$ Assessments and training

SGS http://www.sgs.com/en/Sustainability/Social-Sustainability/Social-Responsibility-SR.aspx

$-$$ Workers rights education Sharing Rights http://www.sharingrights.com/


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$-$$ Service provider database OIA SRWG Link to service provider

database (WIP)

9. Transparency

Transparency Implementation Tools and Resources

Program Piece Foun

datio

n

Inte

rmed

iate

Adv

ance

d

Implementation Options / Steps C

ost


Buy-In from Company Leadership

* Develop the business case for transparency -

Articles on the benefits of

transparency

CSR Asia

http://csr-asia.com/weekly_news_detail.php?id=

12273

The Guardian http://www.theguardian.com/sustainable-

business/blog/what-is-purpose-of-sustainability-reporting

CSR Wire

http://www.csrwire.com/blog/posts/582-csr-and-transparency-the-strategic-value-of-assessing-non-financial-

performance


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-

Paper: Transparency

and Accountability

in CSR

Integral Institute of Advanced

Management

http://gvkkr.blogspot.com/

- Benefits of reporting

Global Reporting Initiative

http://www.globalreporting.org/information/sustainability-

reporting/Pages/default.aspx

- Presentation on transparency

OIA SRWG education team OIA Central Desktop

- Show what

other brands are doing

Other brands

Patagonia Footprint

Chronicles, Icebreaker BAA-Code

Legal Requirements *

SB657 in CA Human Trafficking - Links to the law

and examples See Element 1 – Obtaining Buy-in

Program Promotion among the Industry and Stakeholders

*

CSR blogging

Speak at conferences

Published Information Regarding your Program

* Publish Code of Conduct

- Example

vendor Code of Conduct

Brands

http://demandware.edgesuite.net/aakn_prd/on/demandware.static/Sites-

BlackDiamond-Site/Sites-BlackDiamond-Library/default/v1384758528609/files/BDCo

nduct2013.pdf

* Publish your factory list - Examples Brands http://responsibility.timberland.com/factories/


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http://www.patagonia.com/ca/footprint/suppliers-map

*

Publish program information, monitoring, remediation, collaboration, training, capacity building, etc.

- Examples Brands

www.vfc.com/corporate-responsibility/social/global-

compliance/factory-compliance

http://www.mec.ca/AST/ContentPrimary/AboutMEC/Sustainability.jsp

www.columbia.com/Social-Corporate-Responsibility/Corp_Responsibility_S

ocial,default,pg.html

* Publish full audit reports and factory scores

* Publish full CSR report $$

Reporting Formats GRI http://www.globalreporting.org/reportin

g/get-started/Pages/default.aspx

Examples Brands reports

http://www.nikeresponsibility.com/report/

http://www.rei.com/stewardship/report/2011.html

http://database.globalreporting.org/

Public Structure for Tracking Progress

*

Join an organization that provides transparency of your program to

$

Multi-stakeholder

initiative

FLA http://www.fairlabor.org/transparency

Other See Element 7 – Brand Collaboration Sharing FFC http://www.fairfactories.org


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stakeholders database SEDEX http://www.sedexglobal.com

Obtain certifications

Meet rigorous standards of social and

environmental performance, accountability, & transparency

Benefit Corporation http://www.bcorporation.net/

Transparency Further down the Supply Chain

* See Element 3 – Risk Mapping your Supply Chain

Future Elements to be added: ASPIRATIONAL / LEADING PRACTICES

10. Broader Stakeholder Engagement

11. Responsible Sourcing and Purchasing Practices

12. Data Management, Measuring Performance, Reporting


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13. Adding Environmental Responsibility to Your Program 14. Moving Program Further Down the Supply Chain