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2005-

2006

2012-

20152018 now

Introduced first EDRM using

Open Text (Quest) On-Prem

New Intranet Using Stellent

Web Content Management

Introduced SharePoint as Collaborative Working

Platform (Teams)

Network File Shares

Removed/E-Mail policy

EDRM/WCM CW ECM/VI O365

New intranet using

SharePoint

MS Office 2010 introduced,

including Instant Messenger

SharePoint sprawl begins!

Initiated new project to

replace EDRM (Quest) in 2015

New EDRM launched

(Vault) in Azure Cloud

Global roll-out of Office

365 and new user devices

Major change programme, including Smart Working

(OneDrive, Teams, OneNote)

New intranet using Office

365 (Communications Site)

Cross-govt./supplier

collaboration through

Microsoft Teams

O365 Policy and

Information Governance Controls (deletion policies)

Data Governance controls

using AIP and DLP

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• Huge spike in activity now that that whole organisation is WFH

• We had our first virtual All Staff town hall event this week for over 4,000 staff using Live Event. A GAME CHANGER

• The number of calls using teams is replacing more traditional VMR/VC practices. Our culture is changing…Teams first by default

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• Have Information Governance in place (as well as O365 Governance!)• WTSW – What to Save Where, Information of Temporary Value• This covers having clear deletion or retention policies covering One Drive, E-Mail, Teams,

Content, Conversations before you even start.• Explore the potential of using Data Loss Prevention and Azure Information Protection.

We’re doing exciting things with both to manage and protect our data.• Think about E-Discovery and your controls and governance for this.

• Change Management• Support the rollout of Office 365 with a major change programme otherwise adoption

could be low and you will fail. It’s not just a technology project!• We continue to invest in a Smarter Working programme supporting and training the

organisation. • Think about the team and the roles you need to support the 0365 environment