Technical Proposal Template

Vale Oman Pelletizing Company LLC

TECHNICAL SPECIFICATION FOR Office support (Sewage removal, Water supply and Diesel supply)

Sohar16 February 2015

[Project Name]Software Requirements SpecificationOffice Support for Vale OMAN

[SRS_Project_Version.doc]1[Publish Date][Proposal No. 11][14/12/2014]

1. OBJECTIVE:

To provide service support in Vale Oman Located at Liwa Site and details to support their inferences. We demand with third party Office Support to hiring specialized company, improve the quality of the work, quick responded, & to meet the requirement of the department to achieve the goal 2. SPECIFICATION OF THE SERVICE:

The Service Provider will be responsible to provide the Complete with Office Support (Sewage removal, Water Supply and Diesel Supply) to all Company facilities within the designated work areas as specified herein, including provision but not be limited to Office Support to suit the intended purpose.

3. SERVICE PROVIDER OBLIGATION The service Provider shall be provide Supervisor to control all area in Vale Oman (VOPC & VODC)Vale Oman Pelletizing Company & Vale Oman Distribution Company The Service Provider Will be asked by client for additional Service required any time

Sewage Removal:

The Service provider will be responsible to remove the sewage water ( 5000G ) by tanker inclusive of accommodation, food, travel and another obligations as per Oman labor law The Service provider shall be Provision for additional tanker ( on call ) when required ( daily, weekly and monthly ) The Service provider shall be Provision Sewage maintenance and cleaning when required The Service Provider shall be follow up the requirement on the below table

Class Sewage Removal IUnit Tank Capacity

1 Main CabinDaily 2000 Gallons

2 Old RestaurantDaily 2000 Gallons

3Yard Operation Area (Gate No-3)Daily 2000 Gallons

4C.C.R BuildingDaily 2000 Gallons

5Line-B ToiletDaily 1000 Gallons

6Thickener Area ToiletDaily 1000 Gallons

7Line- A Travelling Grate AreaDaily 1000 Gallons

8Balling BuildingDaily 1000 Gallons

9Jetty Movable Toilet (2 Nos)Daily 500 Gallons

Class IISewage Removal IIUnitTank Capacity

1Induration BuildingWeekly 2 TimesUnknown

2Weigh bridge BuildingWeekly 2 TimesUnknown

3Waste management AreaWeekly 2 TimesUnknown

4Yard LabWeekly 2 TimesUnknown

5Mechanical BuildingWeekly 2 TimesUnknown

6Gate Number 1&3Weekly 2 Times4000 Gallons

7Grinding Substation Area ToiletWeekly 2 Times1000 Gallons

8Balling BuildingWeekly 2 Times2000 Gallons

9Yard ToiletWeekly 2 Times1000 Gallons

10Grinding Operator Roomweekly 3 TimesUnknown

11Jetty Buildingweekly 3 Times5000Gallons

12New Contractor building AreaMonthly 1 time Unknown

13Lab Chemical water Monthly 3 times 2000 Gallons

Water Supply:

The Service provider shall Supply fresh drinking water (1200G ) by tanker The Service Provider shall Supply of irrigation water (10000G ) by tanker The Service Provider should be inclusive of accommodation, food, travel and all other obligations as per Oman labor law The service provider shall be Provision for additional tanker (on call) when required ( daily, weekly and monthly ) The Service provider shall be Provision water tank cleaning when required.

Class Supply Water Unit Tank Capacity

1Main cabin & old RestaurantDaily 3 times 2000 Gallons

2Security Gate1&3Daily 500 Gallons

3Jetty Mobile Toilet (2 Nos)Daily 1000 Gallons

4Waste Management (Office)weekly once500 Gallons

5Weigh Bridge Buildingweekly 2 times 500 Gallons

6Yard Toiletweekly 2 times 500 Gallons

3.3 Diesel Supply:

The Service Provider shall Supply of diesel fuel tank with diesel reader inclusive of accommodation, food, travel and other obligations as per Oman labour law. The Service Provider shall provision for additional tanker (on call) when required (daily, weekly and monthly) Class Diesel Consumption Unit

1Fire Truck As Per requirement

2Workshop Oil DrumAs Per requirement

3Welding DG 12 NosAs Per requirement

4IndurationAs Per requirement

5WorkshopAs Per requirement

6Line A&B and JettyAs Per requirement

4. Assignment and Subcontracting:4.1. Assignment:The Contractor shall not assign the scope of this contract or its obligations under the contract. A charge in favour of the Contractor's bankers of any monies due under the contract shall not be considered an assignment.

4.2. Subcontracting:4.2.1. The Contractor shall not subcontract any part or all scope of this contract without the prior written approval from Vale.

4.2.2. The Contractor shall however, not require such approval for purchases of materials or to place contracts for minor details or for any part of the works of which the manufacturer or supplier is named in the contract.4.2.3. The contractor shall be responsible for the acts, defaults and neglects of any subcontractor, its agents or employees as fully as if they were the acts, defaults or neglects of the contractor, its agents or employees

5. Clearance of Site:1. 2. 2.1 The Contractor shall at all times keep the Site neat, clean and free from accumulation of waste materials and rubbish which arise out of the performance of the Works regardless of the source and without limitation, the contractor shall keep the Site, the Works and the work of other contractors free from dropping, dripping and spattering of materials used in the Works.2.2 On completion of the Works/service the contractor shall remove from the site all of its waste materials and rubbish, temporary buildings and facilities, tools, temporary works, contractor's Equipment and surplus materials and shall leave the Site clean and reinstated to the condition prior to the Contractor' initial access unless approved otherwise by the Vale.2.3 IF the Contractor fails to perform any of its obligations under this Sub Clause, the Vale may arrange to have whatever may be necessary to correct such default performed by others, and the Vale will be entitled to deduct the cost thereof as determined by the Vale, from the amount due to the Contractor.6. Authority for Access:

6.1. No persons other than the employees of the contractor and its subcontractors shall be allowed on the Site except with the consent of Vale.6.2. Facilities to inspect the works shall at all times be afforded by the contractor to Vale and its representatives, authorities and officials.6.3. The contractor shall comply with Vale's requirements as stated in the contract with regard to:6.4. the screening of employees and visitors and the issue of permits and the wearing of identity cards, 6.5. The exclusion of unauthorized persons from the Site.

7. Working Hours and leave schedules:

7.1. The working house shall be agreed in advance between the contractor and vale ,however in general contractor shall perform the services/works in two daily timings: Working from 8:00am to 5:00am

8. Salary Payment / Benefits:8.1. Contractor shall ensure that each person engaged in this contract is paid as per the minimum wage in a timely manner but not later than the second working day of each month. Proof of payment shall be submitted to Vale every month. Late payment shall not be tolerated under any circumstances8.2. The Contractor shall ensure that all staff receives one (1) month paid leave for every 1 year of employment with return air ticket to the country of origin or in accordance with Oman Labor Law.8.3. Vale reserves the right to check that salaries to personnel working on this Contract are paid in full and on time. Failure to provide information and or failure to adhere to timely payment may result in termination of this Contract.9. Leave / Absenteeism / Termination / Replacement:9.1. The contractor shall be responsible for the effective management of vacation leave; absences, sick- leave, special leave etc, and must ensure that sufficient systems and structures are in place to maintain the level of Service performance requirements under this contract.9.2. All leave to be taken by contractor personnel must first be submitted to Vale for approval and only upon approval may a Contractors personnel be allowed to proceed on leave. A replacement must be available to take the place of the personnel on leave and maintain the required duties and schedule of those proceeding on leave immediately.9.3. The Contractor from time to time shall provide vacation leave schedule of all his personnel in a given year for Vales reference.9.4. Contractor shall not transfer, remove, or replace any of his personnel who are providing the Services without the prior written approval of Vale9.5. Should Vale identify any contractors personnel deemed unacceptable due to misconduct, lack of cooperation, unacceptable hygiene standards, and incompetence or otherwise, then the Contractor shall replace these personnel at no cost to vale9.6. Contractor shall ensure without fail that Vale is provided with the agreed number of workers each working day. Any absenteeism shall reported immediately by Contractors Supervisor to Vale Representative.9.7. Planned leave should be advised giving at least one months notice. Contractor shall provide suitable Vale approved replacement personnel for any absentee due to planned leave or sick leave.9.8. The Contractor shall ensure sufficient personnel are available to provide coverage for bi-annual leave, sick leave, special leave, etc. in order to maintain the level of Service performance.10. Security Passes:10.1. All Contractor staff shall have valid residence permits and carry their original ID Cards with them at all times.10.2. At the start of this Contract, the Contractor shall obtain permanent gate passes for all staff required to enter Vale office and plant from vale Security Dept. This requires Contractor to submit copies of valid Passports, ID cards along with a No objections certificate, etc. from Vale. Passes must be carried at all times by Contractor personnel along with original ID card. Each person shall be responsible for the safe keeping of his/her pass. Passes shall remain the property of Vale Security Dept. Any lost or stolen cards must be reported to Vale immediately, and all costs related to replacement of such cards shall be borne by the Contractor.10.3. All contractor staffs should be under contractor's legal permit name and they have to hold the ID provided by the authority.

11. Uniform

11.1. Contractor shall provide and maintain a high standard of cleanliness to all uniforms (including footwear), plus provide name tag to be worn by Contractor personnel in performance of their respective duties under this Contract11.2. Vale reserves the right to approve the design style, fabrics and colors for uniforms and quality of shoes to be provided by Contractor to his personnel providing services under this Contract.11.3. At least six (6) sets of uniform and two (2) pairs of safety shoes to be provided to each employee annually. Contactor shall provide more sets and pairs incase the perform tasks need so.11.4. Uniforms to be replaced at a minimum on an annual basis and earlier if deemed necessary by the Vale representatives.11.5. All uniforms shall be subject to regular inspection by Vale representatives. Contractors personnel shall ensure that the uniform is clean and his appearance is neat and tidy at all time while providing the services.11.6. All Contractors personnel shall ware a name tag that will be styled and colored as approved by Vale. The name tag shall reflect workers true identity.11.7. All cost related to uniforms and safety shoes shall be borne by Contractor.

12. Stores, Materials & Equipment:

12.1. Contractors personnel shall maintain adequate stores of necessary equipment and materials. Contractor shall organize the storing of all consumables, materials and chemicals as directed by Vale Representative.12.2. Any Vale property found to be damaged or rendered useless due to misuse or negligence by Contractor staff will be repaired or replaced by Vale and the cost shall be deducted from Contractor next invoice.12.3. Contractor shall be responsible for supply, delivery of all necessary materials and equipment contractor shall ensure that enough quantities of necessary materials and equipment are available at all times. In addition to the Vale proposed materials/equipment.

13. Quality:

13.1. QA/QC System:13.1.1. Contractor shall submit and execute a Services Quality Plan highlighting quality control measures and quality assurance processes and procedures. The Contractor must then consider and document how its quality system will be applied to the specific details of each individual task of the Services.13.1.2. Contractor shall adhere to and comply with the approved quality assurance requirements in performing the Services to achieve and sustain the quality of the required Services.13.1.3. The effectiveness of its quality management system and Contractor's compliance to it shall be subject to monitoring by Vale following an agreed period of notice.13.1.4. Contractor shall grant Vales inspectors access for inspection purposes during all stages of the Services execution and during the 3 monthly performance evaluation.

13.2. Quality Records:

13.2.1. Contractor shall maintain quality control and quality assurance records to demonstrate achievement of the required quality and specified requirements. 13.2.2. Contractor shall ensure that system is maintained for identification, collection, indexing, filing storage, maintenance and disposition of the quality records.13.2.3. Vale reserves the right of access to Subcontractor(s) works for review of all quality records including random inspection and any other test reports and records.

13.3. Quality Audits:13.3.1. Vale reserves the right to review and audit all activities performed by Contractor in carrying out the Services, using either Vales own or other personnel. The audit may include, but not limited to, Services spot check, inventory level of materials, conditions used equipment, Conditions of Contractors personnel living quarters and facilities, completion of daily and weekly Services reports, compliance to legal rules and regulations, and any other Contractors internal control documentation as required.13.3.2. Vale and or its representatives reserve the right to conduct quality audits (documentation, process or personnel) at Contractor/Subcontractors locations to assess compliance to the quality management system and quality plan requirements, degree of implementation, effectiveness and adequacy of their quality system being able to provide the required level of quality in the Services.

14. CONTRACTOR TO PROVIDE:

14.1. Notwithstanding the responsibility of Contractor to fulfill all the Contract obligations, the Contractor without being limited to the following, shall provide:14.2. Provision of valid work visas, residence permits, driving license (including lessons if required), and other mandatory authorizations of Governments or local bodies that may from time to time be required to provide the services.14.3. Air tickets, accommodation and the general safety and welfare of his own personnel in accordance with Oman Labor Law.14.4. Provision of accommodation, all meals, water, and messing & ablution facility, washrooms. Vale may provide some meals such as Launch for the permanent crew only after the preapproval form vale. 14.5. Provision of both normal and emergency medical treatment for Contractor staff providing services under this Contract.14.6. All necessary materials, supervision, labor, equipment necessary for the performance of the Services.

14.7. Provision of temporary Services signs and barriers as necessary during performance of the Services in compliance with prevailing Vale Safety procedure.14.8. All support services including logistical planning from the office of the Contractor.14.9. All daily, weekly and monthly reports as requested by Vale.14.10. Provision of a minimum six (6) sets of uniforms and two (2) pairs of safety shoes per year for the Contractor personnel providing services under this Contract to the Vale.14.11. Provision of trained personnel, skilled and fully experienced in their respective trades and / or professions, capable of understanding spoken English, and certified as medically fit to perform the Work14.12. Vale approved identification cards bearing the personnel photograph.14.13. Provision of transportation to his employees to and from the Work site. Contractor shall also provide transportation within the Services work area, as and when required. All vehicles entering the plant site shall meet Vales minimum requirement. Vehicles not meeting the Plant requirement shall not be allowed to enter the plant site.14.14. Provision of mobile phone with SIM cards and vehicles to the Supervisors at Contractors own cost.14.15. All necessary equipment to perform task should be certified by a Third Party Inspection authority. The Contractor shall at his own cost carry out all inspection maintenance and repair of his own or hired equipment to ensure that it is safe, fully certified and operational at all times. Vale retains the right to carry out equipment audits on a regular basis to ensure all Certification if required is current.14.16. The details job description of site supervisor and any other senior staff.14.17. Supplies (consumables, fuel, gas, etc.), Job site surveillance, general Tools and Special Tools.14.18. Stationary, Computers, printers, fax. Furniture, files, copy machines, water coolers, Software Licenses, Internet etc.14.19. Material for use Examples, not limited to: rags, sandpaper, insulating tape, masking tape, Teflon tape, Anti-seize Lubricant, drill bit in general, saws in general14.20. Internal Obligatory Trainings/ Third Party Training14.21. Any additional requirements as required by Oman law for the successful completion of the Services as per the Contract.14.22. Perform all services with care, cleanliness, efficiency, punctuality and promote awareness campaigns and improvements in line with Vale Technical Standards and procedures.14.23. Keep all equipment, devices and materials allocated for the execution of the services in a perfect state of preservation, maintenance, cleanliness and hygiene, ready to be used at any time, with its productivity compatible with the technical specifications. 14.24. In case of damage in equipment and facilities caused by the contractor, the necessary maintenance or repair will be Contractor's responsibility at no cost to Vale and shall be performed immediately.14.25. Be responsible for any damages incurred in Vale and / or Third Party equipment, caused by Contractor's employees, whenever characterized as malpractice, recklessness or negligence in the performance of activities delegated to its staff. 14.26. Be fully responsible for the care of all equipment and materials under its responsibility (belonging to Contractor or Vale), exonerating Vale from the liability of theft, damage or loss.14.27. Remove, at its own expense, any and all materials owned by Contractor from Vales facilities within ten days before the end of the contract term.14.28. Actively participate with Vale on programs related to quality, safety and environment.14.29. Provide and take into consideration all legal licenses and requirements for the perfect functioning of the contract.14.30. Carry out and provide, when requested, the necessary elements to the service registry, statistical data, cost statements, invoices, controls, and any information that serve to instruct studies, analysis, monitoring and research promoted by Vale.14.31. Accept Vale exclusive criteria for acceptance or rejection of the services under the aspect of quality.14.32. Accept and facilitate, at its disposal and by all means, Vale actions. 14.33. Prepare, submit, follow up and target the measurement of services.14.34. Contractor shall provide, pay and keep valid, all licenses, registrations and authorizations necessary to perform the services, object of this contract, during the term of the service rendering, from any authority body.

15. VALE TO PROVIDE

15.1. Without limiting the responsibility of the Contractor in any way to complete the provision of the Services, the Vale will provide/assist the following:15.2. Interviews and selection of candidates.15.3. Assist to obtain security passes.15.4. Random inspection of Contractors Services when deemed necessary.15.5. The necessary documents, drawings, manuals, details and support to assist contractor performing work in his scope.15.6. Communicate and monitor preventive maintenance program (if any)15.7. Review/Approval of Contractors Services Quality Plan.15.8. Review/Approval of Contractors working Method Statements15.9. Review/Approval of Contractors provide equipment15.10. Permit to Work and Site Induction Training courses15.11. Periodic inspection and auditing of Contractor Services15.12. Ad-hoc inspection of Contractor equipment and personnel transport.

16. General Administration Requirement:16.1. Recruitment16.1.1. Vale shall select Contractor personnel through interviews, and reserve the right to perform these either in Oman or at the proposed Contractor location. If Personnel are not available in Oman, Contractor to provide the details about the country of origin and mobilization plan.16.1.2. Vale reserves the right to select the personnel to be recruited for the Contract.16.1.3. Selected Contractor personnel shall be provided with tow (2) years-valid Residence Permit under Contractors sponsorship & cost and another one (1) year if the Contract is extended.16.1.4. Contractor shall ensure that he or his recruitment partner or agents do not charge for any recruitment fees including air-fares from the potential candidates being recruited or selected by Vale Representative. All such cost for recruitment including mobilization and demobilization shall be borne by the Contractor.16.1.5. It should be very clear for the contractor that incase of termination of the contract of any reason Vale will not be liable for the recruited personnel under this contract.

17. Health Certificate / Medical Facility:17.1. Contractor shall ensure that all his personnel providing services under this Contract are medical fit. If required by Law Contractor shall at his own expense obtain all Medical/Health Certificates for each personnel before mobilizing from hospital as required by Oman Law).17.2. Contractor shall at his own expense, provide Medical Corporation Health Card for each employee providing services to Vale under this contract and a copy of the same should be submitted to the Vale within one month of the mobilization. Health cards must be renewed by Contractor at his own expense on annual basis and a copy provided to the Vale after renewal.17.3. Contractor shall ensure that he has in place health insurance coverage for all critical illness for their employees during the duration of the Contract and any extensions thereof.17.4. Contractor shall make adequate arrangements for medical assistance to staff close to their assigned work location, as well as any emergency transportation on a need basis.17.5. The Contractor shall forward a copy of the medical report for any of his personnel away from the duty due to ill health. Contractor shall in addition also provide medical/fitness certificate that the personnel is medically fit to provide the services.

18. Transportation18.1. Contractor should provide air-conditioned transportation for its personnel engaged in this Contract from living quarters to duty location and back18.2. Contractor shall ensure the vehicles are in roadworthy condition and that the number of passengers in the vehicles does not exceed the number of seats available in the vehicle. Drivers will be responsible for obeying all Oman traffic road regulations.18.3. Contractor shall also provide transportation for Call-Off workers as requested by Vale on a Call-Off basis. 18.4. Contractor should provide a vehicle & mobile phone for the Supervisor at Contractors cost. The vehicle should be sufficient to transport personnel to and from various locations. The mobile phone should allow both incoming and outgoing calls.18.5. Contractor shall be fully responsible for all transport to be provided to Janitors to and from different work locations.

19. Site Visit:19.1. The contractor must visit and examine the site and its surroundings to obtain for themselves, at their own expense, all information that may be necessary for preparing their proposal, such as site conditions, facilities, sources of supply and sufficient means of obtaining and delivering all materials, and other resources required for the services.19.2. Persons or companies granted permission by Vale to enter the site shall bear the full responsibilities against any personal injury, loss of or damage to property and any other loss, damage, costs and expenses whatsoever.19.3. Any one nominated to be part of the site visit shall wear full PPE and should understand Vale HSE standards.

20. Price and Measurement Criteria:

20.1. The contactor shall issue the bulletin of measurement (BMS) of the contracted services every month according to VALEs approved Spreadsheet of Quantities. The BMS shall be issued on or before the 25th day of every month and shall be agreed upon between the two parties before the end of the month. The BMS shall cover the period between the 21st day of the previous month and the 20th day of the current month, with the exception of the first measurement that will consider the activities performed since the date of the Contract signing until the 20th day of the same month. 20.2. After the analysis and approval of the Measurement Bulletin by Vale, the contactor will submit the billing documents.

20.3. All invoices shall be issued in Omani Rial (OMR) or the agreed currency and only one measurement shall be issued every month.

21. Documents to be supplied by the contractor with the offer:

21.1. The following information/documents shall be submitted by the contractor along with the offer and shall form part of the bid evaluation criteria:21.2. Price schedule21.3. Deviations from tender documents, if any as per Annexure II. 21.4. List of sub-Contractors & Suppliers.21.5. List of equipment21.6. Organization Chart21.7. CVs of Key Personnel and permanent crew.21.8. HSE Manual21.9. Proposed method statement for major/ frequent activities21.10. Sample Inspection Check List/ Report (if any)21.11. Sample monthly maintenance plan (if any)21.12. Omanization plan21.13. ICV plan

22. Mobilization:The contractor shall be starting mobilize all his manpower and equipment within one (30) Week from the date of signing the contract.

23. Demobilization:The contractor should start demobilizing all his manpower and equipment immediately after the end of the contract period and if both parties didnt agree to extend the contract period The Contractor no later than 30 days prior to the end of the term specifying the additional Service and a further Period time. 23. Commencement and completion 23.1. This Agreement commences on the signing date of the contract and shall be valid for three years from the commencement date.

24. Services Level Agreement (SLA)(Annex I)

25. Price Structure

SL NOSERVICES OFFEREDUNITUNIT RATE (OMR)

1DIESEL SUPPLYLITRE

2TANKER WATER SUPPLY 10000 GTRIP

3TANKER WATER SUPPLY 5000GTRIP

WATER TANK CLEANINGUNIT

4SEWAGE WATER REMOVAL 5000 GTRIP

5TANKER WATER SUPPLY 1200 G & 1500 GallonTRIP

SEWAGE CLEANING & MAINTINANCEUNIT

[Proposal No.]15[Publish Date]